I just got my 3g sim from o2 and have been trying to use it all day. in IE it usually starts off fine but after a few web pages, I just get "Locating..." in the status bar and i cannot get any data transferred without resetting. The exec still thinks it is connected and has a good signal.
The problem isnt confined to IE either, it happens with Msn too.
Has anybody else experienced this? or better still does someone know how to fix this?
Thanks
Allan.
Same has started hapening to me, looks like signal keeps dropping then picking back up. strange :/
I think I may give o2 a phone and see what they have to say about it.
Allan
i have spoken today about this issue to an o2 advisor, a after checking my post code and admiting that i am in the covered area they suggested to try having a look at the signal strength in other areas, and if it the signal will remain weak, that may be the issue with the Headset or the SIM itself.
I didn't see any difference in the 3G signal strength no matter where i go, so that could be the sim.
I just dont want to think that the issue could be in the phone itself :-(((
Related
Hi guys,
ive had my exec for about 2 weeks now. In the last week it has started to randomly loose network signal. It keeps searching till you either soft reset it or turn flight mode on and off. It will find a signal in about 10 seconds after that.
Is this there a 'dont keep loosing signal' setting that im missing?!
Mine does the same thing - annoying as hell! Not worked it out yet.
Are you talking about telephone or GPRS signal ( U or G )
Phone signal
everything! it looses all signal.
I called o2 and they want me to go into an 02 shop for them to have a look at it before they give me a replacement
The are all 'handset trained' apparently.
I also called o2 a week ago stating the same problem, They gave me a refferance number and said they will look into it, But of corse 1 week later they have not called me, So this afternoon i will find the referance number and give them a call.
I will post ther Bollox answer on here tonight
John
Same problem here with a MDA Pro. I ahve noticed that this happens when I am roaming in Germany as well. Very anoying. That and the thing freezing in a call and needing a re-set. This is my second one as the first one the screen portion became loose, happened on the one before as well.
I have the same problem althoughmine will refind the signal after about a minute. It seems to disappear whenever I ask thephoneto do something new (open a program etc).
I finally persauded T-Mobile to exchange mine so I'm getting a new one delivered tomorrow.
I'll let you know if that fixes it!
Andy
My XDA2 used to lose its ability to communicate if I was out of a signal area for more than 15 minutes, but I haven't had it happen yet with the Exec. A soft reset or Flight Mode on/off cycle would fix it.
It is frustrating but didn't happen often.
Well i phoned o2 and they said there was still no answer and that no one else had complainded about this, So i told them of this forum......
As per the last post i have also had this on a 2 and 2i, and i gree if its out of servie for a few mins its seems to give up looking for service until you reset.
mine has done it overnight befor, i looked befor going to bed and it had just the 3 dots flashing where the aerial should be. the next morning it was still the same, quick soft rest and into full service, thats when i first rang o2
John
I've had this on all my XDAs in the past, and seems to continue with the Exec.
Very annoying, but not sure what can be done about it.
Ant
guys,
wait for a rom upgrade from o2, ( with new radio rom)
that should solve the problem.
happens with xda, xda2, skipped xda2-i and xda2-s,
and now it's back.. :roll:
Hi Guys, I have been having this problem for weeks with my MDA Pro. I convinced myself it wasn't the phone and that it was T-Mobiles Network. In desperation last night I spoke to T-Mobile about the problem. They told me it was a faulty phone and that I would have to contact the supplier of the phone and ask them to replace it. I tried to explain others had the problem and that I wasn't happy to have to send my phone off and wait for a replacement. But no avail. So I sat down at home and looked at the settings. I think I might of cured it! Maybe it is a fluke but by clicking the signal meter and going to settings, then changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
abarthsmart said:
changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
Click to expand...
Click to collapse
Defenitely...that did it.
I had the same in Holland with KPN: while switched to manual no more problems.
In Romania however, where I also have UMTS, I had to switch it back (or it switched itselve back, after changing SIM card, I don't remember) to AUTO.
There it switches from GPRS to UMTS if UMTS signal is OK.
Huib
Ok, i have the same problem. Have GPRS Always on set in registry and 10 minutes ago, my MDA Pro lost GPRS connection. It trys to reconnect all the time. But no Connection can be build up. After Flight Mode and back, i get a connection immediately. But on start of MSN Messenger, it loses the connection again and does the same loop like before. Only a softreset brings my connection back to live.
Looks like a ROM issue. Maybe GSM or CE.
I am delighted to say that my replacement MDA Pro seems much more stable in the signal department. Although I still loose signal ocaasionally, I no beleive that is due to poor signal area and not the phone...
If you phone isloosing and reconnecting all the time then like mine it is probably faulty! Hopefully the ROM upgrades will sort out the last few issues I'm having!!
I love this phone!!
Same problem with JASJAR
People still have this problem? i'm using radio 1.03.01. When i used the original firmware, the phone part would lock up (Would get the busy - wait 15 seconds and try again, but it would never clear - had to soft reset)
With the 1.03.01 radio, i still get disconnected, but it'll find the signal again after a few retries - which is very bad! I rely on the phone at work, and people can't get through when it's disconnected. I have full signal strength (4 bars) so it's a software/hardware problem.
It looks like maybe it happens more frequently when charging or activesync'ing, than when it's disconnected from usb.
Can anyone confirm having the same problem, and it getting better or FIXED with the new radio firmware? If not, i'm going to have to return it.
Michael
I am using radio version 1.04.02 on the O2 exec, although i use a Vodafone SIM (supplied by work!). Mine suffers from the same problem, mainly at home, which is a very odd signal area for Vodafone. I can go from no signal to full signal to none again, and yes, sometimes it drops completely and needs a soft reset - bingo! full signal again.
Switching the network type from auto to GSM does seem to make the unit a little happier, but i need to use WCDMA when possible, so i leave mine on auto and live with the dropouts!
Lets hope the next rom fixes the problem.
Cheers
Paul
I have the same problem with my XDA and O2. a soft reset nor a full reset have been able to fix the problem. :roll: is the new rom version available as yet?
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
toucam said:
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
Click to expand...
Click to collapse
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
mrvanx said:
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
Click to expand...
Click to collapse
Hi, many thanks for your detailed guides. I've upgraded Radio to 1.38.00.10 but the problem still persists. I'm in a very good coverage area, always get full bars 3G when it works. Soft-reset my phone and now it's searching in vain for network signal, I'm confused
What operator are you with ? Maybe the cell where you live is getting overloaded. We had a problem similiar to this last month when our local base station had a problem. Our work-around was to disable 3G but not using a Hermes . Apparently the handset tries to register using the 'best' data-bearer its configured for. So disabling 3G made it register with GPRS which worked fine. They then fixed the base station and we were able to re-enable 3G. I would
guess Charlton would have a lot of subscribers per cell. You would expect the coverage to be better in a built-up areas but who knows. Maybe an enquiry/ complaint to the operator would at least tell you if they know of a problem and if its temporary or longer term
Cheers for that. I'm with T-Mobile. What's bugging me is that this signal disappearance only happens sometimes. It's not that I don't have 3G (or signal for that matter) at all, I still get full 3G signals fine most of the time. But you probably were right, looks like it's a fault from the operator's cell in the area, I will give them a call next week to see if there's an explanation.
I've noticed this problem when I'm in the south London area (very general I know). People have got around the issue temporarily by forcing the phone to GPRS only
More problems! After upgrading to 1.38 and trying all sort of "good" radios like 1.17, 1.27, 1.34 I can't make/receive calls unless GSM is forced. There must be something wrong within my immediate area because with the same radios everything works flawless just 10 mins down the road. I just called TMob and there's no technical fault or anything from their side. I will just have to put up without 3G until the problem fixes itself
There are lots of people complaining about 3g on T mobile in UK. They seem to have serious issues with Hermes devices and the dropdown to GSM.
I had a problem six months ago with my hermes on orange at home in SW London. For a few weeks it was mucking about - I rang O who advised me that they were experiencing some local issues but would fix them within days. I switched to GSM for a few days. When I switched back its worked fine for last five months.
3G gone mad!
the same thing was happening to me. Full 3G reception in Leicester, tried to connect to get my e-mails and then the signal totally goes. The same thing happens when I make calls as well. Switched to GSM and everything worked. Now in York and everything is working on 3G.
Network is T-Mobile.
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
No 3G
aidanbree said:
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
Click to expand...
Click to collapse
No mine doesn't say anything, it sounds "ding ding" after a few secs like when you press the hang up button. I can use the Internet but anything to do with calls is just impossible. I've switch to GSM now and everything's back to normal. A bit annoying can't use 3G at home.
Hello,
First of all, my name is Stephen Hoogendijk. Im new to the forums, i signed up because i have a problem with my phone and i was hoping to get an answer here.
The problem is as follows:
Often i dont have any reception, when another phone does, the problem started a few days ago and i dont know what the problem is. SOmetimes i do have reception, and another moment i dont. And te problems mostly occurs when im home or near my home. When im at school or work, i dont seem to have this problem. When i dont have reception, i cant call, cant sms and cannot be called.
Sometimes my phone tells me that i have reception, but i still can't call.
Can anyone tell me how i can try to fix this problem?
Greetings, Stephen
Looks like your HOME has bad coverage!
Even though other phones seem to pick up a signal, it does not really mean they do! I have a bad coverage at home too and sometimes my Hermes shows NO SERVICE. A Sony Ericsson 710i shows good reception but as soon as I try to place a call I either have a bad connection or it drops the call. This tells me that my SE 710i's network status indication does not work properly!
thats pretty strange because the problem occured three days ago...
Hi,
Not sure if it’s my handset or for everyone in general in the UK on T-Mobile network.
Strange but true. While traveling, internet just doesn't work on my G2. Whether on the popular motorways such as M1, M25 or on train where T-Mobile coverage is very good, I get one or two bars the internet just doesn't work. It throws up error messages that it cannot reach the host it’s trying to connect meaning no data connection. It’s definitely not the coverage problem. Something to do with the phone as I never had this problem on my Nokia E71.
I called T-Mobile helpdesk but they just don't know and don't understand. Is anyone having the same internet problem while traveling? Any workarounds? I don't want to change the firmware as I can get a replacement from T-Mobile (I suppose) if I'm persistent with them. If I change the firmware, it may void the warranty as my phone seems to be faulty.
Any recommendations or workarounds?
Thanks in advance.
Hari
I'm getting something similar some of the time. I'm waiting for the official SW update in the hope that this will be fixed.
Yes, same problem here sometimes. I wonder if it's got something to do with the phone maybe?
Do you mean WiFi or 3g? One of the best things for me was sitting on eurostar watching the gps marker shoot across the screen as the map also was updating... that was a month ago, though, couple of days after I got the phone.
So do you ever get a connection.
When travelling in a car mine seems mostly ok.
It does lose internet connection sometimes when moving from a 2g to 3g signal and can take a couple of minutes to come back.
You could try forcing a 2g connection only to test if that works ?
Hi I wonder if anyone is having similar problems or has any suggestions. I recently got the omnia 7 on Orange.
The problem is that overnight my phone will completely lose its data connection. I will still have voice and text services. It will stay without a data service until I either reset the phone or re-scan for available networks. I've rang Orange and they've referred it to their tech department. It seems strange though as before i HD no problems on my touch HD.
The problem seems to happen between 1 and 2 am every night. According to the last successful email sync. After the connection is lost I have no data symbol displayed next to signal strength either.
Really frustrating
Similar thing happens to me, but it loses connection maybe after 2 days, sometimes after a week.
I never found a solution to this and so it still happens.
Only happens in my flat overnight, well most nights. Some nights it won't happen. I've only had it happen one other time away from here which was travelling up to Scotland thorugh some poor reception areas.
From this I concluded it is a network issue, something to do with the data connection shutting off. More specifically something to do with the crossing between Orange and T-Mobile's network since they started the sharing / roaming.
If i stay in an area with good signal it never happens.
Agree, cause usually I notice this problem when data connection switches to Edge.. I was hoping NoDo will solve this... but no