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Hi guys,
ive had my exec for about 2 weeks now. In the last week it has started to randomly loose network signal. It keeps searching till you either soft reset it or turn flight mode on and off. It will find a signal in about 10 seconds after that.
Is this there a 'dont keep loosing signal' setting that im missing?!
Mine does the same thing - annoying as hell! Not worked it out yet.
Are you talking about telephone or GPRS signal ( U or G )
Phone signal
everything! it looses all signal.
I called o2 and they want me to go into an 02 shop for them to have a look at it before they give me a replacement
The are all 'handset trained' apparently.
I also called o2 a week ago stating the same problem, They gave me a refferance number and said they will look into it, But of corse 1 week later they have not called me, So this afternoon i will find the referance number and give them a call.
I will post ther Bollox answer on here tonight
John
Same problem here with a MDA Pro. I ahve noticed that this happens when I am roaming in Germany as well. Very anoying. That and the thing freezing in a call and needing a re-set. This is my second one as the first one the screen portion became loose, happened on the one before as well.
I have the same problem althoughmine will refind the signal after about a minute. It seems to disappear whenever I ask thephoneto do something new (open a program etc).
I finally persauded T-Mobile to exchange mine so I'm getting a new one delivered tomorrow.
I'll let you know if that fixes it!
Andy
My XDA2 used to lose its ability to communicate if I was out of a signal area for more than 15 minutes, but I haven't had it happen yet with the Exec. A soft reset or Flight Mode on/off cycle would fix it.
It is frustrating but didn't happen often.
Well i phoned o2 and they said there was still no answer and that no one else had complainded about this, So i told them of this forum......
As per the last post i have also had this on a 2 and 2i, and i gree if its out of servie for a few mins its seems to give up looking for service until you reset.
mine has done it overnight befor, i looked befor going to bed and it had just the 3 dots flashing where the aerial should be. the next morning it was still the same, quick soft rest and into full service, thats when i first rang o2
John
I've had this on all my XDAs in the past, and seems to continue with the Exec.
Very annoying, but not sure what can be done about it.
Ant
guys,
wait for a rom upgrade from o2, ( with new radio rom)
that should solve the problem.
happens with xda, xda2, skipped xda2-i and xda2-s,
and now it's back.. :roll:
Hi Guys, I have been having this problem for weeks with my MDA Pro. I convinced myself it wasn't the phone and that it was T-Mobiles Network. In desperation last night I spoke to T-Mobile about the problem. They told me it was a faulty phone and that I would have to contact the supplier of the phone and ask them to replace it. I tried to explain others had the problem and that I wasn't happy to have to send my phone off and wait for a replacement. But no avail. So I sat down at home and looked at the settings. I think I might of cured it! Maybe it is a fluke but by clicking the signal meter and going to settings, then changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
abarthsmart said:
changing network selection to manual it has stopped hunting when it loses signal and quickly re-picks it up. HNope this helps others.
Giles.
Click to expand...
Click to collapse
Defenitely...that did it.
I had the same in Holland with KPN: while switched to manual no more problems.
In Romania however, where I also have UMTS, I had to switch it back (or it switched itselve back, after changing SIM card, I don't remember) to AUTO.
There it switches from GPRS to UMTS if UMTS signal is OK.
Huib
Ok, i have the same problem. Have GPRS Always on set in registry and 10 minutes ago, my MDA Pro lost GPRS connection. It trys to reconnect all the time. But no Connection can be build up. After Flight Mode and back, i get a connection immediately. But on start of MSN Messenger, it loses the connection again and does the same loop like before. Only a softreset brings my connection back to live.
Looks like a ROM issue. Maybe GSM or CE.
I am delighted to say that my replacement MDA Pro seems much more stable in the signal department. Although I still loose signal ocaasionally, I no beleive that is due to poor signal area and not the phone...
If you phone isloosing and reconnecting all the time then like mine it is probably faulty! Hopefully the ROM upgrades will sort out the last few issues I'm having!!
I love this phone!!
Same problem with JASJAR
People still have this problem? i'm using radio 1.03.01. When i used the original firmware, the phone part would lock up (Would get the busy - wait 15 seconds and try again, but it would never clear - had to soft reset)
With the 1.03.01 radio, i still get disconnected, but it'll find the signal again after a few retries - which is very bad! I rely on the phone at work, and people can't get through when it's disconnected. I have full signal strength (4 bars) so it's a software/hardware problem.
It looks like maybe it happens more frequently when charging or activesync'ing, than when it's disconnected from usb.
Can anyone confirm having the same problem, and it getting better or FIXED with the new radio firmware? If not, i'm going to have to return it.
Michael
I am using radio version 1.04.02 on the O2 exec, although i use a Vodafone SIM (supplied by work!). Mine suffers from the same problem, mainly at home, which is a very odd signal area for Vodafone. I can go from no signal to full signal to none again, and yes, sometimes it drops completely and needs a soft reset - bingo! full signal again.
Switching the network type from auto to GSM does seem to make the unit a little happier, but i need to use WCDMA when possible, so i leave mine on auto and live with the dropouts!
Lets hope the next rom fixes the problem.
Cheers
Paul
I have the same problem with my XDA and O2. a soft reset nor a full reset have been able to fix the problem. :roll: is the new rom version available as yet?
Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
toucam said:
Recently my Vario II intermittenly loses network signals, it says No Network and I have to toggle phone off/on to make it search for signal again. This only happens when I'm at home (Charlton SE7 area).
Rom 1.21.110.3 (19/06/06)
Radio 1.05.05.00
Does anyone have the same problem?
Click to expand...
Click to collapse
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
mrvanx said:
Flash HardSPL first, then upgrade your radio.
Ive linked to my guides incase your unfamiliar with the process.
The newer radio should possibly increase your GSM efficiency. Are you in a decent area for reception?
Click to expand...
Click to collapse
Hi, many thanks for your detailed guides. I've upgraded Radio to 1.38.00.10 but the problem still persists. I'm in a very good coverage area, always get full bars 3G when it works. Soft-reset my phone and now it's searching in vain for network signal, I'm confused
What operator are you with ? Maybe the cell where you live is getting overloaded. We had a problem similiar to this last month when our local base station had a problem. Our work-around was to disable 3G but not using a Hermes . Apparently the handset tries to register using the 'best' data-bearer its configured for. So disabling 3G made it register with GPRS which worked fine. They then fixed the base station and we were able to re-enable 3G. I would
guess Charlton would have a lot of subscribers per cell. You would expect the coverage to be better in a built-up areas but who knows. Maybe an enquiry/ complaint to the operator would at least tell you if they know of a problem and if its temporary or longer term
Cheers for that. I'm with T-Mobile. What's bugging me is that this signal disappearance only happens sometimes. It's not that I don't have 3G (or signal for that matter) at all, I still get full 3G signals fine most of the time. But you probably were right, looks like it's a fault from the operator's cell in the area, I will give them a call next week to see if there's an explanation.
I've noticed this problem when I'm in the south London area (very general I know). People have got around the issue temporarily by forcing the phone to GPRS only
More problems! After upgrading to 1.38 and trying all sort of "good" radios like 1.17, 1.27, 1.34 I can't make/receive calls unless GSM is forced. There must be something wrong within my immediate area because with the same radios everything works flawless just 10 mins down the road. I just called TMob and there's no technical fault or anything from their side. I will just have to put up without 3G until the problem fixes itself
There are lots of people complaining about 3g on T mobile in UK. They seem to have serious issues with Hermes devices and the dropdown to GSM.
I had a problem six months ago with my hermes on orange at home in SW London. For a few weeks it was mucking about - I rang O who advised me that they were experiencing some local issues but would fix them within days. I switched to GSM for a few days. When I switched back its worked fine for last five months.
3G gone mad!
the same thing was happening to me. Full 3G reception in Leicester, tried to connect to get my e-mails and then the signal totally goes. The same thing happens when I make calls as well. Switched to GSM and everything worked. Now in York and everything is working on 3G.
Network is T-Mobile.
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
No 3G
aidanbree said:
This sounds similar to the issues I am having.
Do you get the phone hanging as it attempts to start a call and then after a while a message stating that it was unable to connect?....sometimes resulting in a soft reset to bring the device back online? In my case toggling bluetooth will reset the connection.
I am with T-Mobile in Glasgow but get the same issues during the day in Edinburgh
Click to expand...
Click to collapse
No mine doesn't say anything, it sounds "ding ding" after a few secs like when you press the hang up button. I can use the Internet but anything to do with calls is just impossible. I've switch to GSM now and everything's back to normal. A bit annoying can't use 3G at home.
Hi,
Not sure if it’s my handset or for everyone in general in the UK on T-Mobile network.
Strange but true. While traveling, internet just doesn't work on my G2. Whether on the popular motorways such as M1, M25 or on train where T-Mobile coverage is very good, I get one or two bars the internet just doesn't work. It throws up error messages that it cannot reach the host it’s trying to connect meaning no data connection. It’s definitely not the coverage problem. Something to do with the phone as I never had this problem on my Nokia E71.
I called T-Mobile helpdesk but they just don't know and don't understand. Is anyone having the same internet problem while traveling? Any workarounds? I don't want to change the firmware as I can get a replacement from T-Mobile (I suppose) if I'm persistent with them. If I change the firmware, it may void the warranty as my phone seems to be faulty.
Any recommendations or workarounds?
Thanks in advance.
Hari
I'm getting something similar some of the time. I'm waiting for the official SW update in the hope that this will be fixed.
Yes, same problem here sometimes. I wonder if it's got something to do with the phone maybe?
Do you mean WiFi or 3g? One of the best things for me was sitting on eurostar watching the gps marker shoot across the screen as the map also was updating... that was a month ago, though, couple of days after I got the phone.
So do you ever get a connection.
When travelling in a car mine seems mostly ok.
It does lose internet connection sometimes when moving from a 2g to 3g signal and can take a couple of minutes to come back.
You could try forcing a 2g connection only to test if that works ?
Hi everyone,
I have an omnia 7 on contract with Optus here in Australia. I have had it for a few days now and I've found the data connection to be very patchy, even though I have full reception where I live.
I have noticed the connection icon switching between 3G and 3G+ pretty much constantly when I'm using it.
This is basically what is happening as I try it at the moment:
- Icon says 3G.
- Tried to load the Optus website and the icon changed to 3G+ and the progress bar is just hanging there, wont go any further.
- Icon has changed back to 3G, still hanging.
- Try to load again, now it has changed to 3G+ and the site loaded.
- Icon has changed back to 3G.
- Clicked a link on the website and the icon changed to 3G+, page loaded fine.
- Icon changed back to 3G.
- Tried to load the facebook app, "Unable to connect to Facebook. Please try again later.
- Trying to load optuszoo.com.au again, icon says 3G.. just hanging there again.
- Icon has changed to 3G+, still hanging.
- Icon has changed to 3G, still hanging.
Could this be a fault with my phone? I'm in an area of strong reception, it shouldn't have a problem getting a steady 3G+ connection (I used to have a HTC Diamond which always had a strong HSDPA signal). I can only guess that every time it switches from 3G to 3G+ it loses the connection, which stops things from loading & syncing. Is there anything I can try here before I take it back to the store? I do not have the new firmware, and don't particularly want to try messing with it if I have to return it.
Every Omnia 7 has this problem (as far as I'm aware). It's a connectivity bug with Windows Phone, hopefully it will get sorted in the coming update.
johnnymatrix said:
Hi everyone,
I have an omnia 7 on contract with Optus here in Australia. I have had it for a few days now and I've found the data connection to be very patchy, even though I have full reception where I live.
I have noticed the connection icon switching between 3G and 3G+ pretty much constantly when I'm using it.
This is basically what is happening as I try it at the moment:
- Icon says 3G.
- Tried to load the Optus website and the icon changed to 3G+ and the progress bar is just hanging there, wont go any further.
- Icon has changed back to 3G, still hanging.
- Try to load again, now it has changed to 3G+ and the site loaded.
- Icon has changed back to 3G.
- Clicked a link on the website and the icon changed to 3G+, page loaded fine.
- Icon changed back to 3G.
- Tried to load the facebook app, "Unable to connect to Facebook. Please try again later.
- Trying to load optuszoo.com.au again, icon says 3G.. just hanging there again.
- Icon has changed to 3G+, still hanging.
- Icon has changed to 3G, still hanging.
Could this be a fault with my phone? I'm in an area of strong reception, it shouldn't have a problem getting a steady 3G+ connection (I used to have a HTC Diamond which always had a strong HSDPA signal). I can only guess that every time it switches from 3G to 3G+ it loses the connection, which stops things from loading & syncing. Is there anything I can try here before I take it back to the store? I do not have the new firmware, and don't particularly want to try messing with it if I have to return it.
Click to expand...
Click to collapse
I've got the same phone and on the same carrier and I can't say I have experienced these problems. I've had my phone since october last year and its been working flawlessly when there's a good signal.
When it switches between 3G and 3G+(H), it usually just means the download speed is varying between those 2 standards (i think 3G = about 3Mbits/s, and 3G+/H is about 7Mbits/s).
Only thing I can suggest is turn off your phone, make sure your sim is inserted properly as well as battery, and turn it back on.
If you were on a different carrier with your old HTC, it might be Optus' coverage.
Cruzer1 said:
I've got the same phone and on the same carrier and I can't say I have experienced these problems. I've had my phone since october last year and its been working flawlessly when there's a good signal.
When it switches between 3G and 3G+(H), it usually just means the download speed is varying between those 2 standards (i think 3G = about 3Mbits/s, and 3G+/H is about 7Mbits/s).
Only thing I can suggest is turn off your phone, make sure your sim is inserted properly as well as battery, and turn it back on.
If you were on a different carrier with your old HTC, it might be Optus' coverage.
Click to expand...
Click to collapse
I was on Optus previously, I dropped into the optus store yesterday and they had me on the phone with support. We tried my sim in a different phone and determined it's my handset that is the problem. As the poster above you mentioned, it's probably a firmware issue... but I'm not going to risk waiting for the new firmware to come out because I only have another week to be able to get a replacement.
Had such issues but after I changed my Provider my 3G+ signal ist stable.
Hour handset is being 'elevated' to HSDPA when your using your connection.
When its idle, it will drop back to 'standard'
My handset does this, but i am not getting the data issues your experiencing.
In addition, both my old HTC handsets used to do this, tho the icon actually showed [H] for HSDPA (Windows Mobile 6.1 and 6.5)
Hard reset your Omnia And/Or send it off for repair/replace
(I am with Optus too)
I'm having the same problem.
I've got a Samsung Galaxy s on Optus.
Constantly changes from 3G to HSDPA, looses connection every time, very hard to use apps that use the Internet.
Seem's to be an optus problem as this is happening with different types of handsets.
Maybe an option where you can select 3G or HSDPA only is needed, they have a GPRS or 3G only option so i don't see why they cant have this aswell.
mei_liberi_fatali said:
Hard reset your Omnia And/Or send it off for repair/replace
Click to expand...
Click to collapse
Yep I ended up taking it back and getting a replacement, but the replacement has the same problem... so it's either software related or network related.
I can confirm this issue too.
It's REALLY annoying.
Is there any temporary fix? I hate this device for the most part, but I love WP7.
I have less problems when I have the phone's sync set to hourly, then it happens maybe once a month that I can't connect with data.
When I had de sync set to manual I almost daily had to reset the phone to get the data connection back, now its on hourly sync again and no problems in the past week..
johnnymatrix said:
Hi everyone,
I have an omnia 7 on contract with Optus here in Australia. I have had it for a few days now and I've found the data connection to be very patchy, even though I have full reception where I live.
I have noticed the connection icon switching between 3G and 3G+ pretty much constantly when I'm using it.
This is basically what is happening as I try it at the moment:
- Icon says 3G.
- Tried to load the Optus website and the icon changed to 3G+ and the progress bar is just hanging there, wont go any further.
- Icon has changed back to 3G, still hanging.
- Try to load again, now it has changed to 3G+ and the site loaded.
- Icon has changed back to 3G.
- Clicked a link on the website and the icon changed to 3G+, page loaded fine.
- Icon changed back to 3G.
- Tried to load the facebook app, "Unable to connect to Facebook. Please try again later.
- Trying to load optuszoo.com.au again, icon says 3G.. just hanging there again.
- Icon has changed to 3G+, still hanging.
- Icon has changed to 3G, still hanging.
Could this be a fault with my phone? I'm in an area of strong reception, it shouldn't have a problem getting a steady 3G+ connection (I used to have a HTC Diamond which always had a strong HSDPA signal). I can only guess that every time it switches from 3G to 3G+ it loses the connection, which stops things from loading & syncing. Is there anything I can try here before I take it back to the store? I do not have the new firmware, and don't particularly want to try messing with it if I have to return it.
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I have the exact same issue with my HTC Mozart. The signal constantly keeps changing between 3G and HSDPA when I'm in an area that has stable strong reception.
This causes the same DNS issues as stated in IE in which websites fail to load until you refresh them a number of times.
To me it appears that its an issue with IE and the way WP7 calculates and handles the signal. Can anyone confirm if Microsoft have confirmed that there are issues with IE and the signal and when this will be fixed?
I don't know if in my case it's related to the same problem, but on my operator's network it's mostly E and 3G.
After a few times of checking my email, getting the People Hub updated or surfing once in a while, I don't get a connection anymore, except when connecting via wifi.
This is a very annoying problem and the only way to get it back is turning the device off and on daily basis, sometimes even a few times a day D:
I have the same issue ever since I updated the firmware. At first I thought that it is broken internally but it seems to be a universal problem.
Firmware: 2424.11.2.3
Radio: 2424.11.2.2
bootloader:5.2.1.4
Does anybody want to escalate this issue to MS and Samsung? (I understand that several countries are reporting this)
Same problem - HTC One X on Optus.
My phone seems to spend most of its time deciding whether to use 3G or HSDPA, during which time my webpage downloads stop, I can't connect to facebook ("Connection lost - tap to retry"), I can't search Google, etc. etc.
I wouldn't mind if it got on with the job in the meantime, but while it's flicking backwards & forwards between networks I can't seem to get any data down (or up).
Really, really, really annoying. I didn't notice it on Telstra, but I had a different phone (HTC Desire). From the looks of this thread though it's network-related, not phone-related.
Does anybody have problem while calling someone, and when line establishes, there is only silence and dropped call. I had that problem, and I solved it by forcing phone to use only 3G. To do this, go to Diagnosis, and enter *#2263#, then if you want only 3G enter ''WCDMA Band Preference'' - ''WDCMA All'', or for EDGE ''GSM Band Preference'' - ''GSM All''. Automatic speaks for itself. I use 3G all the time, and no more dropped calls. Maybe this could help with 3G -> 3G+ shifting. Only downside is that when there is no 3G signal, you wont get signal at all.
3lliot said:
Same problem - HTC One X on Optus.
My phone seems to spend most of its time deciding whether to use 3G or HSDPA, during which time my webpage downloads stop, I can't connect to facebook ("Connection lost - tap to retry"), I can't search Google, etc. etc.
I wouldn't mind if it got on with the job in the meantime, but while it's flicking backwards & forwards between networks I can't seem to get any data down (or up).
Really, really, really annoying. I didn't notice it on Telstra, but I had a different phone (HTC Desire). From the looks of this thread though it's network-related, not phone-related.
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Click to collapse
Same problem, and this give it to me lots of problems with the battery...
If you love WP7, you should see WP10.