Database Users

Problems with battery cover?

Anyone had problems with the battery cover? I took mine off when I first got it and when I tried to put it back, it only clipped into 3 corners, 1 was loose and slide on and off so was never flush.
I've sent it back to Mobilephonesdirect for them to "assess" and see if a replacement is needed. Bloody hope so, its faulty!

Nope, no problems here although i had to open & close the cover several times to reset the device.

Other than finding it the worst battery cover design ever made by HTC, no. I did notice that when putting it back on you put the right side in first and then snap it all down evenly, that it left one corner up and it simply needed a gentle push and it all went flush.
I am concerned about the long term use of the cover, it is difficult to get on and off at best and certainly not designed for ease of use.

The cover is metal but the phone it snaps onto is plastic....and the plastic contact points will wear, that's if the metal battery cover itself doesn't relax its shape a little and get less tight. It seems a bad solution to me but HTC aren't alone in this, I see that battery covers are becoming cheaper and nastier across all brands. At least the HTC cover is metal. I try not to remove my cover...ever.

Yeah, it's a little tight for my liking, if you swap out the sim or memory card a lot it could cause problems. Second battery too.
Hopefully the back case will be available to buy somewhere. It must cost pennies to make.

arfster said:
Hopefully the back case will be available to buy somewhere. It must cost pennies to make.
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Yeah, but they'll probably be available on eBay for about £25, despite that.

I thought I was doing something wrong when I could not budge mine.
On a new phone it takes quite a bit of brute force.

battery cover
Yep, mine stays up on one corner too. Just a little nudge and its back on flush!

Technique is King
Everything requires a technique, then it becomes easy!.
Really all one needs to do is slide your thumbnail under the cover's edge; from one end to the other till there is a millimeter gap, then voila! simply pull off!
If you try to pull it off using the indented 'tab' then good luck to you, Frustration Guaranteed!

sunking101 said:
I try not to remove my cover...ever.
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Unforyunately my phone already got stuck a couple of times and the only way to bring it to live again was removing the cover and soft reset or remove the battery.
A shame that the reset button is not reachable from the outside. It might be easy to make a small hole in the cover right above the reset button.

nicelad_uk said:
Anyone had problems with the battery cover? I took mine off when I first got it and when I tried to put it back, it only clipped into 3 corners, 1 was loose and slide on and off so was never flush.
I've sent it back to Mobilephonesdirect for them to "assess" and see if a replacement is needed. Bloody hope so, its faulty!
Click to expand...
Click to collapse
I had the same problem with the cover on mine. I found that I must have slightly bent the cover when i first removed it, when i bent it back (to make the fit a bit tighter) it never happend after that.

sunking101 said:
I try not to remove my cover...ever.
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Click to collapse
I will try not too. However if the phone locks up I'll have no choice but to remove the cover and press the red button.

ya i also think the battery cover is design in a wrong way
it took me awhite to open it...
u know i scare i open to hard will spoilt it

Some of the covers are a bit loose. Thank goodness the shop I bought it from, replaced mine for me.

Defective Bezel Seal And Defective Digitizer Seal.

My MyTouch 3G Slide has a couple defects. The bezel or plastic housing that surrounds the upper portion of the device surrounding the screen has gaps in it around the seam that allows dust or any small particulate to enter under the screen. I have looked at several of the devices and they all have it to one degree or another. For instance, on my Slide I have 3 of these holes one of which has allowed a grain of sand under my screen. My wife's Slide has 4 of these holes or gaps and they are substantial on her phone. One XDA member has had this happen in the same spot that both my wife and my Slides are collecting dust.
While the light leaks or gaps in the bezel are a problem (for me) I think the real problem lies in the adhesive strip that connects the digitizer to the LCD screen. The way the digitizer is adhered to the LCD there shouldn't be any way for dust to have gotten in between the two pieces of hardware. I'd like to believe that it was just my particular phone but my wife's phone is having the exact same issue.
The phone really is phenomenal and I'm sure it was just a fluke that I've had issues (hoping so). Just keep an eye out for any issues similar to what I've mentioned above. I have really gone back and forth with this and I am definitely disappointed with having an issue(s) right out of the gate. My wife really likes the phone and after giving it some thought I like it as well ... a lot. I will return and reorder another couple Slides because this device is that awesome. Thanks for your thoughts/contributions to the thread.

I've tried to get some photos of the gaps but they are small and hard to photograph. To inspect your device: Go into a dark area and pull up your contacts, messaging app or a white web page in the browser with full screen brightness and inspect the seam of the plastic housing surrounding the touch screen on the top half of the slide. The gaps are almost like rectangular notches just below/above the corners of the screen in the seam. My theory is that these are artifacts from the plastic molding process that were exacerbated by poor/hasty assembly. I am definitely returning my Slides.

Its all true. After reading, and seeing the image posted by another member here, I checked my phone. I went into a dark room, opened up a site that has pretty much a white page, and I too noticed a gap at the bottom right hand corner of my screen. As of right now no dust/dirt has shown up under my screen, but what's to say that it won't later on. Heck, screw dirt. What if moisture finds its way in, and starts to fog up the screen from within? This could be a major problem later on down the road.

whew... just checked mine, noticed nothing like that, thank goodness.

[email protected] said:
whew... just checked mine, noticed nothing like that, thank goodness.
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Strange, I've confirmed with everyone I know with a Slide (only black and white thus far) and everyone is seeing the same thing. What color Slide did you get? I wonder if the red Slide is manufactured differently? Anyway, that is awesome because I think the phone is GREAT other than the small gaps in the bezel.
I will say I took some compressed air and attempted to move the artifact under my screen just to see if air was moving through those gaps. The grain of sand or whatever it is did not budge. I'm just not sure what to think. I hate the idea of returning this phone ...

Mine is like that. Not that i care much as im returning it soon. But it does have gaps and light leakage all over the bottom of the screen, near the buttons.

i just check my and maybe i cant see it but i havent found anything... i have a red one

Re: My MT3G Slides (and others) Have A Defective Touch Screen Bezel
Initialy checked mine as well, black. I don't appear to have this problem either.
I will inspect further to verify.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

The only one I have is at the very bottom of the buttons, which might even just be the light hitting the glass at a specific angle. Other than that, no light leaks/cracks/blocks/whatever you call them on my screen area. Red Espresso.

I just swapped my white MTS for a Black one with no signs of cracks or light showing threw. TMO rep did not know of this problem and said he would send out an e-mail to other reps to let them know.

My day is now ruined
Yep, both bottom sides, right at the corners, above the buttons. I will not return it though, think instead a lil duct tape and some JB weld will do (seriously, a little touch of black silicon for a good seal, still sucks though). Screen cover seems to be blocking any dirt at the moment.

woow good looking out.. i was wondering how a spec of dust got to my screen. im planning on putting a piece of scotch tape over those regions (i have a red slide btw).

I have a red one and didn't see any leaks bottom or top. Thank goodness!

mtjnkee said:
seriously, a little touch of black silicon for a good seal
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I hear you; I've been trying to find a way to keep the bezel sealed until I can get a case/cover for the phone. I literally have one tiny grain of sand at the bottom left hand corner of my screen. I so don't want to return the phone; I'm in love with the thing.
Glad to hear some of you have a better seal on the bezel.

I have some small light leak on the bottom, not an issue yet and I'm still within my 14 days so I might stop by the t mobile store tomorrow and try to get a replacement.

1. slight curved gaps at the corner edge where the top of the plastic curves down to turn into the sides. check
2. vertical rectangular light leak above home and genius keys. check
3. these lights only light up when hard keys are lit..when screen first lights up...light leaks are not there...once keys light up, light in the gaps light up. doesnt this mean the screen is sealed and there is no leak from the screen itself?
4. however, if you have a creaky top plastic housing, the seam running along the edge of the white plastic and grey plastic is not flush...on my 1st slide, i could see the screen light up in these 'cracks' of the seam...could debris get into screen this way then?
5. for those with debris already at lower left part of screen: pls do me a favor:
hold phone (sideways with back cover facing the ground) at just below eye level and try to see that left corner that is underneath the painted black surround of the screen..do you see white light when the screen is lit? if you look along the 'inside' edges along the rest of the phone, you will see that there should not be white light emitting out and should have a 'clean' look...there should basically be a solid black border...perhaps, if you guys have this white lighting show through, that could mean a separation of the screen somehow? btw, you do not have to be in a dark room to see this light along the inside edge....it is very noticable as the light comes thru where i think there should be no light. ps: when looking at the phone screen normally (ie from top down), screen looks perfect and this issue doesnt affect actual picture on screen.
my first slide had the light leaks but i didnt think anything of them as i thought they were related to the buttons only...but the issue i had spoke of in #5 above, i had this light coming thru along the whole edge of the bottom of the screen plus creaky top plastic housing.

I have dust under the entire screen of 2 Slides (Espresso), I couldn't notice it indoors but it is glaringly apparent when in the sun. The phones go back tomorrow. I've had my G1 for a year and a half with not a single spec of dust under the screen. I've had 2 MT3G Slides (Espresso) for 6 days and dust is under both screens; these devices are very cheaply made. Phone is lightning fast, screen size is great, physical keyboard is great, UI has some excellent features you can find nowhere else ... too bad I won't be keeping them. Been nice knowing you guys.

Seriously everyone be lucky that this is the only problem that people are having with this phone. You want to talk about shoddy build quality on first run devices, lets not even mention what the original PSP was like. If all that's wrong is that a few people have a bad bezel, then I'd say you made out well with the phone. NJAZ, just exchange them and have the employee test them at the store before you walk out with it, problem solved.

xenoletum said:
NJAZ, just exchange them and have the employee test them at the store before you walk out with it, problem solved.
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Well I have to send them back as I ordered them online. 2 phones plus about 5 other people I know with these phones have dust blowing in under the defective bezel. It's unacceptable. Like I care about a PSP. What the hell does a PSP have to do with this? You didn't even comment on your phone having the light leaks/gaps or not. What is your point? You think folks should settle for inferior builds of an expensive phone? You can ignore whatever you'd like. I will wait for a better phone.

Wanted to add to my previous post about mine not having the leak... I have the red one.

battery cover issue.

Is it normal for the battery cover to be "snapped in" perfectly on one side and on the other side it isn't as flush and sticks out. I just exchanged my first evo today because of screen issues and my brand new one's battery cover doesn't seem to fit perfectly. I also had this same exact issue with my first evo, so i'm assuming its a "normal defect"?

Doubt it if that's normal but mine also is the same way. When I first got it it was flush the when i had to remove the battery a couple of times it didn't go back onto it flush. The back bends pretty easy too.
Maybe you got a refurbish one the second time and they just said it was new.

mine does the same as well as 3 other evos that i know of

Out of the 3 Evo's I've had. 1 had perfect battery cover, 1 had **** (whole side raised up), 1 had bad (one corner raised up).

I'm 100% surethat my evo is not a refurb...

it's a pretty common problem. there's a thread somewhere here whey they suggest using a folded post-it note to fix the problem. it helps the back keep it's shape.
mine actually got to the point that if it got too warm the back would warp and start popping off!

starplaya93 said:
Is it normal for the battery cover to be "snapped in" perfectly on one side and on the other side it isn't as flush and sticks out. I just exchanged my first evo today because of screen issues and my brand new one's battery cover doesn't seem to fit perfectly. I also had this same exact issue with my first evo, so i'm assuming its a "normal defect"?
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It's not normal. I don't know when they are going to start making smartphones with detachable battery (without cover) like the old Motorola cell phones, or the camcorders. You just need to pull a clip or something and that's it. No fragile covers that may break if you snap them in a hurry. The EVO one looks particularily thin.
The same for the memory, I think some phones have an external slot already.

Panel Gap Between Screen and Body Bottom Right

Just got my S8 today and was looking it over before I got it setup.
Here is what it looks like: http://imgur.com/a/C6m1j
For reference here is the bottom left: http://imgur.com/a/XZd1s
Do others have this gap my old phone is a nexus 6P and on that same corner the screen got a bit loose over time and I dont want the same issue with this phone also worried about that gap effecting the water resistance of the phone. Am I nitpicking or should I return it?

On my S8+, the right side of the screen has a much larger gap than on the left side. I can even get with my fingernail between in. Tomorrow my phone will be send in and they will decide whether or not it's a manufacturing failure.
I don't pay 900 bucks for a phone which isn't 100% fine. And I don't know how such a gap influences the IP68...
Gesendet von meinem SM-G955F mit Tapatalk

All phones will have some tolerances (gaps). These are even mentioned in manuals.

I have the same issue. I returned it to the store but unfortunately Samsung don't wanna recognize the issue and insisted that I broke my phone. I also read comments from other sites claiming that Samsung will tell you all possible excuses just to avoid replacing a unit.
I'll just take back the unit since I can only insert a few millimeters of very thin paper in it so I'm assuming that the unit is still fully sealed. It's just that maybe they don't fitted/assembled the screen properly.

Skander1998 said:
All phones will have some tolerances (gaps). These are even mentioned in manuals.
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BRO i can pass a paper betwen the gap
is than something to worry about ?

Fuery said:
BRO i can pass a paper betwen the gap
is than something to worry about ?
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Click to collapse
Nope. The adhesive strip is very wide.
It is normal.

Mine also have a small gap on the top of the phone, but not too big, only paper can slip in.
Last week I go to Samsung service center, they perform a test to mark sure my phone is fully sealed. And no problem has been found, so they didn't replace it for me.
If the water won't go into my phone through the gap, it is still OK for me...
Sent from my SM-G955F using Tapatalk

CGYCGY said:
Mine also have a small gap on the top of the phone, but not too big, only paper can slip in.
Last week I go to Samsung service center, they perform a test to mark sure my phone is fully sealed. And no problem has been found, so they didn't replace it for me.
If the water won't go into my phone through the gap, it is still OK for me...
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
water might not get in but dirt will still accumulate in these gaps. I have all along the top and bottom right on mine and dirty is clearly getting stuck in that gap, easily visible just looking at the phone head-on.

ewokuk said:
water might not get in but dirt will still accumulate in these gaps. I have all along the top and bottom right on mine and dirty is clearly getting stuck in that gap, easily visible just looking at the phone head-on.
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Can clean it with water?
My gap not really big, but sometimes hair will stuck in it too.
I always wash my phone, I didn't buy any case and screen protector for it, because I want to wash it... Hahaha
I think I won't change to any other non waterproof phone in the future...
Sent from my SM-G955F using Tapatalk

Skander1998 said:
Nope. The adhesive strip is very wide.
It is normal.
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Click to collapse
so that does means still water resistant ? btw those gaps are dirt magnets...

Fuery said:
so that does means still water resistant ? btw those gaps are dirt magnets...
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It will be still water resistant.

I had exactly the same issue. After a while in the sun, the bottom right edge came loose. I went to a service center and they replaced:
* the screen
* the entire frame on the side
* the battery (?!).
It was under warranty so cost me nothing except waiting time (took around two hours).
The whole phone looks and feels better now, especially the bottom part is nom much better aligned. Apparently this is a known issue, they recognised it immediately and had everything to fix it. Someone in the shop said 3% of the S8's had this issue.
So definately bring it in for repair. Probably they should better give a whole new phone, but ok, it's fixed.

Essential PH-1 Back cover is peeling away. Battery Swelling? Bad Adhesive? Fix?

Recently, my back cover (upper left corner down to about the center of the phone as viewed from the front) has begun to peel away from the bezel. It appears to have affected the signal strength. It can be pressed closed, but will not (obviously) stay that way. It may have been the battery swelling...but perhaps not. I tried to contact Essential service...but no answer.
So Sad,
This phone is in perfect condition, not a scratch on it, been in a cover it's entire life. Purchased directly from Essential!
Still works fine, but likely will not survive long term with the case being open.
I am looking for a replacement in the same form factor/size with a same sized-or larger screen.
I would have kept this phone for a much longer time, if not for this issue.
Fixes?
Rick

blackice000 said:
Recently, my back cover (upper left corner down to about the center of the phone as viewed from the front) has begun to peel away from the bezel. It appears to have affected the signal strength. It can be pressed closed, but will not (obviously) stay that way. It may have been the battery swelling...but perhaps not. I tried to contact Essential service...but no answer.
So Sad,
This phone is in perfect condition, not a scratch on it, been in a cover it's entire life. Purchased directly from Essential!
Still works fine, but likely will not survive long term with the case being open.
I am looking for a replacement in the same form factor/size with a same sized-or larger screen.
I would have kept this phone for a much longer time, if not for this issue.
Fixes?
Rick
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Click to collapse
Up to you, but you can get a screen with the glue and battery for about $30. The tear down is pretty simple once you watch a video. The glue will be enough for the screen and back. I just did my wife's, hers was well used. and after, it's like brand new. Just a thought.
Edit: I forgot to mention. If you take this route. some clothes pins with some paper towels help keep the screen and back, nice and tight while the glue cures.

Oddly, my screen is adhered perfectly...just the back section is coming apart.
Perhaps it's time to search out a "same form factor/slightly larger" phone with the better or the same basic specs?
Rick

blackice000 said:
Recently, my back cover (upper left corner down to about the center of the phone as viewed from the front) has begun to peel away from the bezel. It appears to have affected the signal strength. It can be pressed closed, but will not (obviously) stay that way. It may have been the battery swelling...but perhaps not. I tried to contact Essential service...but no answer.
So Sad,
This phone is in perfect condition, not a scratch on it, been in a cover it's entire life. Purchased directly from Essential!
Still works fine, but likely will not survive long term with the case being open.
I am looking for a replacement in the same form factor/size with a same sized-or larger screen.
I would have kept this phone for a much longer time, if not for this issue.
Fixes?
Rick
Click to expand...
Click to collapse
Happened to me when it launched. It's more than likely just the adhesive. There's nothing behind the back cover. You might want to get new adhesive and work on peeling the rest off and re-attaching it. Battery is behind the screen and if it were swelling, the screen would begin lifting too.
Just be careful removing the back, if you choose to. It's ceramic, so it's hard but usually hard also means brittle. The screen is also held on by adhesive, so using heat could weaken it under the screen too, depending where you apply the heat.
Also, Essential went out of business in February. No one there's gonna read your emails.

Any idea what the adhesive is??
Rick
gk1984 said:
Happened to me when it launched. It's more than likely just the adhesive. There's nothing behind the back cover. You might want to get new adhesive and work on peeling the rest off and re-attaching it. Battery is behind the screen and if it were swelling, the screen would begin lifting too.
Just be careful removing the back, if you choose to. It's ceramic, so it's hard but usually hard also means brittle. The screen is also held on by adhesive, so using heat could weaken it under the screen too, depending where you apply the heat.
Also, Essential went out of business in February. No one there's gonna read your emails.
Click to expand...
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blackice000 said:
Any idea what the adhesive is??
Rick
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No, sorry. When it happened to me, I warrantied it. Wish I could help more. Try looking at some teardowns. But the iFixit teardown was done completely wrong - Essential addressed that in a Reddit AMA shortly after launch. iFixit tried to freeze it to remove the screen and gave a bad rating as a result when you remove the screen with heat. The Essential is put together very similarly to a PIxel, actually. But, it is what it is.
One of the teardown guides/videos might show or mention the adhesive used.

I used black b7000

So, it appears in addition to the back coming off, the battery is swollen as well. I am bummed. I actually LIKED this phone.
Will have to get another cell phone to replace it, but what is the about the same size with a bigger or same sized screen?
Rick

blackice000 said:
So, it appears in addition to the back coming off, the battery is swollen as well. I am bummed. I actually LIKED this phone.
Will have to get another cell phone to replace it, but what is the about the same size with a bigger or same sized screen?
Rick
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Click to collapse
It's not bad to replace the battery. It's cheaper than a new phone anyway