I am in the process of buying a used Verizon 6800 from ebay. first one the keyboard did not work so i sent it back and the next one the navigational button did not work so i sent that one back. hopefully third time will be the charm. I believe the first one had wm6.1 on it but the second one did not. I had some trouble when i updated my 5800 to 6.1 and spent a few hrs on the phone with verizon trying to get my incoming calls to work. and have heard of other problems after the update. my question is should i try to update the phone before i activate it with verizon? any input on this would be appreciated.
thanks, Rich
I am interested in the answer to this question as well.
Related
Hi
I've been following this forum for a while and you guys seem pretty competent. I believe you are my best shot at fixing my rather serious problem...
I have several simcards, and two of them are showing very weird behavior in my Qtek S100. I am running the latest official ROM for my specific Danish Magician, the MA_DANG_WWE_10600_115_10500_SHIP.exe, downloaded from this site.
When using one of these bad simcards, I can't receive calls until I have made one myself. All incoming call are sent directly to voice mail. Restart the phone and I have to make a call again! Seems to me like my Magician doesn't log fully on to the cellular network?
The rest of the simcards are working fine. The big problem is that one of the card making trouble is the one I am paying $50 on each month
I was under the impression that this problem could be related to some of my simcards being 16K only, so I had one of them replaced today, but still no go. Of course I could have received yet another 'old' card, but what are the odds?
I have done a number of soft/hard resets and ROM/radio up/downgrades, but it doesn't change a thing. Any thoughts? Thanks!
So I got my new phone yesterday and decided that I might as well activate the new SIM that came with it, since mine in almost 4 years old, and I didn't upgrade it the last time I got a phone from them.
Well here we are 16 hours later & my phone will still not connect to the network, and my old SIM and been disconnected. So I have no way of making or recieving calls. Before I activated it I tried my old SIM in the 8125 and it worked fine Even without installing any of the Cingular Extended ROMs.
I guess I will have to go into a store latter this afternon and have them work it out.
Also when I went to install ActiveSync It wouldn't let me because I didn't have all of the service packs installed in XP. (I am using an early edition, and keep the updates turned off) so it took 2 hours of downloading and installing updates before I could even sync.
On the up side, I was able to CID unlock it and upgraded to the custom ROM that summiter posted, Installed Reg Wizard, Total Comander, and Weather to Go. I am also able to use WiFi at home.
Next things to do are Get the dam thing on the network, then install a VoIP client so I can use my Broadvoice VoIP on it. then decide on a GPS program and get that going.
Sorry for the long post. Thanks to all of you for giving so much info & Help.
I wouldn't change any thing to do with CID unlocking or the ROM till they fix it. You could end up in one of those situations
You: "it wont make calls."
Them: "you changed the ROM (unlocked cid), that's why it don't work."
You: "Id didn't work before I did that."
Them: "Well it voids your warranty."
You: "but..."
Them: "Bend over, we're drivin'!"
Later; Lew
lewcamino said:
"Bend over, we're drivin'!"
Later; Lew
Click to expand...
Click to collapse
The problem was the SIM card they sent me was bad, I went and got a new one and it works great now.
I have the 8525 runing the official att wm6 and this is my second phone via replacement from cingular. I can make PTT calls but i cannot receive PTT calls, they come to my phone as a voice call and it displays the caller id phone number with 33 at the end. I've spent hours and hours on the phone with cingular cust service and they keep wanting to replace my phone. has anybody had this problem? can anybody help me fix it????? it seems to be rare i can't find any info about it anywere...
P.S. I've tried swaping sim card with my wife and it worked fine in her BB pearl.
at least now you are at the correct forum!!!!
The "official" unofficial ROM upgrade might not be tailored exactly for 8525 and would explain your problem.
Rom
it's not the rom, i had the official at&t wm5 update from htc's website before i discovered this place and it didn't work then either.
Then your only alternative would be to reflash the official AT&T WM5 ROM. Then you can ask AT&T customer service for a level two tech, or perhaps higher, who will help you with your PTT problem.
But, I am surprised that you have yet to recieve a response on this forum. The folks here are up to speed on most. if not all issues.
Perhaps you should do a search of the Wiki - if not results, at least satisfactory to you, then a request to the senior gurus here for some guidance. But be warned, you will not receive assistance if you have not done your homework.
ROFL............. Customer service... tech 2 ROFL.....
Nope tech 2 can't help. they told me it's a known issue, however i can't find anything about it anywhere on the internet. I've been searching for the last 4 days and can't find one mention of anything close to what i am having trouble with. I really hope somebody here can help cuz customer service is a lost cause. trust me. did i mention this is my second phone with the same exact problem that is sooo rare nobody has ever heard of it.
Have you had AT&T disconnect you from the network and then do the reconnect. It sounds more like an issue dealing with data then with the actual PPC. Nothing indicates a phone problem.
But, your best bet might be the reflash to WM5.
reflash
Yeah i can try reflashing to the wm5 off htc's website but i had that before and it didn't work. incoming ptt has never worked right no matter what rom. but i will try it when i get home. I don't think it will make a difference tho.
ps one more thing to add is. I've swapped sim cards so i put my wifes sim card into my phone and it still doesn't received ptt calls. so it can't be my phone number. however i find it hard to beleived that it's the device. i wonder if the ptt feature is connected to my imei or my cid. but 2 phones that do the same exact thing??????? I'm sooo flustered.
If this problem occured over hard resets and with multiple ROMS, then you are looking at two possibilities:
- A provisioning issue.
- The phone hardware.
I'm assuming that AT&T has tried reprovisioning your phone several times since you are stating that you have talked to them a few times about this.
You noted that they offered to replace your device. I'm curious as to why you are not following their advice? If they say it's a known issue, and they offered to replace your device, it sounds to me like they know they can't fix it by playing around with the phone settings.
The PTT button is AT&T-specific and really they are the only ones who are going to know anything about it. I suggest you just follow their advice.
Odd issue, but prob just me being thick.
Bought replacement Advantage off ebay to replace my old/dying one. It was said to be locked to O2, but I put in my SIM (T-Mob) and it "just works". Happy Bunny me.
BUT, I just tried to dial Voicemail and I get a recorded message saying my voicemail has been re-set, please wait 5 minutes to re-dial. 5 mins later I dial and get same message.
Got hold of T-mob and they are stumped. Put SIM back into old phone and works just fine.
So the question is whether the new phone is "locked" and whether simply unlocking it will work.
Apprecaite yr thoughts before I stump up my hard-earned
Robert
Just had a call back from T-Mob (hey, pretty good service !!) - according to the very nice lady, who had done some research the problem may be that my HTC phone doesn't reconize the "+" sign at the beginning of the phone # for voicemail. Could I try dialling long-hand.
I did, and it worked ! She says some HTC phones and some Crackberrys have this problem. Never experienced it before, but then again I either used T-mobs software on the Ameo or MiChy's rather lovely cooked replacements.
Is there a registry setting somewhere?
Cheers
Robert
I bought a used phone from internet website, its worked great and it was locked on T-mobile UK. I got it unlocked from fastgsm and used my tesco sim with the phone.
The phone worked great for couple of days and on the third day it worked upto 11am (that is when i made the last call on the phone) and after that i am getting 00:00 Ended every time i press call even to voice mail.
it does not call anyone no texts either and when someone calls me it says the phone is switched off.
Steps i have taken to fix the issue:
I have swapped different sim cards.
i reset my phone through settings and diagnosis code.
I have updated the firmware to the 7740
I have installed a new unbranded UK retail firmware. its still running this firmware.
I have checked if the imei is blocked or stolen or something on a few websites nothing came up.
I have searched XDA to see if someone else has this problem and there are quite a few people here with the same problem but no solution.
I need help i have no idea what to do next
everything else on the phone works great no problems wlan connection keeps it connected and all the other features are fine its just the phone calls and text msgs which i cannot send or receive.
i have tested my sim on other phone it seems to be fine.
Please help i am not sure what to do next.
thank you and regards
Call Samsung support.
I've got a very similar problem - I can access the internet with my SIM but I can't make a call or send a text.
Omnia 7 - originally on orange but unlocked.
Any help appreciated.
ok then xda cant help me with this problem lets see if samsung support can do something about it. i have called them and i am taking the phone to their service center.
wish me luck i will report back if there is any news for other people with similar problem.
I have the same problem. Ive done almost all the steps as you have. Im beginning to think that its a hardware related problem. Maybe the sim-reader.. Well, i bought another phone but I hope to fix it anyway. I'll be back to check your progress in the matter.. gl
I can also contribute that I did the unlock via fastgsm.. (without any errors) And that may be the cause. But 1 thing is different though, I could never make any calls at all. You said that u were making calls.. I had a very long email conversation with fastgsm that ended with him not responding to me at all. But that was some time ago and I deleted the emails.. Not that I think it would help. Now I use the phone as a surfing pad (wifi/data ok) its sad really... lol
That's a terrible problem, I feel for you guys.
Definitely get it contact with your provider or SAMSUNG to get a replacement.
I can't think of any settings which you could change other than the obvious ones.