Database Users

Uk buyers YOU WILL get a VAT invoice

I know there is another thread on this and in it i said that if the box isnt opened you wont get a bill. Well that is wrong.
I know now different from lots of sites ive read.
I have had my Nexus One 3 weeks and only just got my bill!
The worst thing is i bought my phone from ebay because the guy said he would send it as a gift. He sent it direct from Google the T**T.
So not only did i pay over the odds i now get a vat bill, plus i oredered a dock the other day thinking i wont have to pay tax on that!!!

Yup, this is correct, my invoice from DHL arrived over the weekend.
I ordered my Nexus One on the 8th of January (from Google).

Whats the damage on the import/VAT bill for you guys? How long (roughly) is it taking for the N1 to arrive after ordering?
Cheers

£60ish, took about a week for my N1 to arrive.

£61.40

johnboywilson said:
I know there is another thread on this and in it i said that if the box isnt opened you wont get a bill. Well that is wrong.
I know now different from lots of sites ive read.
I have had my Nexus One 3 weeks and only just got my bill!
The worst thing is i bought my phone from ebay because the guy said he would send it as a gift. He sent it direct from Google the T**T.
So not only did i pay over the odds i now get a vat bill, plus i oredered a dock the other day thinking i wont have to pay tax on that!!!
Click to expand...
Click to collapse
first of all why would you buy from ebay, when you can buy direct from google? ebay's just not worth the hassle and risk, and even more so going through a middle man when you need a receipt/warranty replacement. I very doubt you paid less than I did buying direct from Google. So there is no reason to buy from ebay unless you tried to skip the VAT, which IMO WILL be added obviously if the guy is selling the device for so cheap. If it wasnt cheap then no reason to not get it from google.
as for the box unopened - you wont recieve a bill for VAT.... i never knew Google put a spy inside the box.
I've had my device now for almost a month. Still no sign of invoice so heres hoping.

m00moo said:
as for the box unopened - you wont recieve a bill for VAT.... i never knew Google put a spy inside the box.
I've had my device now for almost a month. Still no sign of invoice so heres hoping.
Click to expand...
Click to collapse
Had mine for a month too, got my Invoice from DHL on Sat. You will get one

you say that but until i get one, i aint got one yet.
doesnt matter if i do since i was expecting to pay it anyways, if i dont then thats a bonus

m00moo said:
first of all why would you buy from ebay, when you can buy direct from google? ebay's just not worth the hassle and risk, and even more so going through a middle man when you need a receipt/warranty replacement. I very doubt you paid less than I did buying direct from Google. So there is no reason to buy from ebay unless you tried to skip the VAT, which IMO WILL be added obviously if the guy is selling the device for so cheap. If it wasnt cheap then no reason to not get it from google.
as for the box unopened - you wont recieve a bill for VAT.... i never knew Google put a spy inside the box.
I've had my device now for almost a month. Still no sign of invoice so heres hoping.
Click to expand...
Click to collapse
I bought from ebay as it cost me £390 delivered.
Now if he had sent it as a gift like he said i would have saved on paying the VAT. Thats the only reason i got it from ebay.
My warranty is still covered as i have had to send it away for repair for the dust under screen issue.
The part about the box was intended for an earlier post where someone said if the box wasnt opened you wouldnt get a bill, he was wrong.

I've had mine for a month now. I haven't had the VAT invoice yet, but I always knew it was coming. The whole "depends on whether the box is opened or not" is BS. DHL do a declaration for each unit based on the info from google. The only way you wouldn't get an invoice is if DHL stuff up and don't send one - but that is not likely.

czm said:
I've had mine for a month now. I haven't had the VAT invoice yet, but I always knew it was coming. The whole "depends on whether the box is opened or not" is BS. DHL do a declaration for each unit based on the info from google. The only way you wouldn't get an invoice is if DHL stuff up and don't send one - but that is not likely.
Click to expand...
Click to collapse
Yes thats what i`m saying about opening the box. It was said by some that if the box wasnt opened you wouldnt get a bill. I thought that was the case as mine wasnt opened and i didnt get a bill. Now i have a bill so like i say i think we`ll all end up with one.

Has anyone tried NOT paying it.
Wonder what happens
Kev

kevwright said:
Has anyone tried NOT paying it.
Wonder what happens
Kev
Click to expand...
Click to collapse
jail .....................

Just wondering if anyone have been charged an extra 5% duty on top of the VAT? I thought mobile phones and PDAs were exempt from customs duty charge? I've tried calling DHL but their line is always busy.

Makaijin said:
Just wondering if anyone have been charged an extra 5% duty on top of the VAT? I thought mobile phones and PDAs were exempt from customs duty charge? I've tried calling DHL but their line is always busy.
Click to expand...
Click to collapse
nope, just VAT
If you want to avoid it you can use a US based company where you pay them and they send it as a gift, theres a thread on here somewhere cant find it now,.

I got VAT of £59... If you leave it to long DHL will ring you lol .. like i found out
(I left it about 3 weeks )

scote said:
nope, just VAT
If you want to avoid it you can use a US based company where you pay them and they send it as a gift, theres a thread on here somewhere cant find it now,.
Click to expand...
Click to collapse
Well it's too late now, the DHL invoice is right on my table. I've been charged 5% duty on top of the VAT which is why I'm asking in the first place.
The DHL helpline was too busy so I'll try calling again on monday. If I can't get through I'll pull a lolittle and wait for them to call me instead. There is no way I am paying an extra 5% (about £18) on top of the VAT (£60, so totalling £78) to the greedy taxman.

Nexus One shipped to the UK.

Has anyone on this forum had a nexus one sent to the UK? I am very interested in buying one. How much did it cost with and without the optional UK charger. I am getting it sent tot he north east. Also how long did it take? Also if anyone on this forum came from an iPhone 3GS how did the battery life compare?

ste1164 said:
Has anyone on this forum had a nexus one sent to the UK? I am very interested in buying one. How much did it cost with and without the optional UK charger. I am getting it sent tot he north east. Also how long did it take? Also if anyone on this forum came from an iPhone 3GS how did the battery life compare?
Click to expand...
Click to collapse
Ordered ~ 3pm on Wednesday, it arrived at ~ 9am Friday morning. Ordered early-mid Feb ~ 10th iirc.
374 was charged to credit card (didn't get the UK charger) but yet to have a form through for import from DHL.
Wouldn't bother with the extra charger tbh, they can be picked up cheap enough in the UK.

As above. Mine cost me £373 (phone inc delivery) and my bank charged me £10 for the conversion - total: £383. I ordered it around teatime last Wednesday and it was delivered this Monday. Not got the vat bill in yet.
Didn't get the charger as it was $19.99 + uk vat. I got one for the HD2, from amazon, at £4.95 with free delivery.

Mine (without rip off charger) cost £412 including taxes.
Ordered on a Tuesday eve, received on the Friday.

ste1164 said:
Has anyone on this forum had a nexus one sent to the UK?
Click to expand...
Click to collapse
Yep ordered on a Sunday night, delivered to my work address (about 1.5 hours north of London) Weds lunchtime, cost £384.81 with charger, no tax bill yet.
Battery life compares well with iPhone 3G, Magic, G1, better than Palm Pre with 1400 extended battery. I am planning on getting the dock when it comes to UK stockists for when I'm deskbound at work (I listen to music most of the day), but I've always done so regardless of phone.
Works well on O2 too.

Mine also came at around £410 including VAT. DHL will charge you separately for the VAT, but the bill won't arrive until about a month later. You might get lucky and DHL might not send you the bill, but I'd set aside the money as it seems the very first UK buyers at release were mainly the ones that got away with the VAT.
Even with the VAT inclusive, totalling £410 it's still alot cheaper than buying from expansys.com which is going for £599 as of today with 7 in stock according to the website.
Edit: You could wait another month and get it on contract with Vodafone if you don't want to pay for it unsubsidied. Or preorder the Desire instead on expansys for £439

ordered mine on a Sunday evening, the phone arrived the following Friday morning as it was slightly delayed at customs.
At the time I paid $577 which worked out to be £386 for the phone including UK charger and delivery charge.
I finally recieved the VAT bill this morning quoted at £60.17.
So all in all toatal costs = £446.17

Lol, YMMV...
I ordered two from the US, first never shipped, PayPal refund (direct from seller) after 11 days. Ordered second (different seller) and an empty box arrived three weeks later (express shipping). I believe it was stolen at customs. Under insurance claim.
Third time I just ordered it from a UK seller, +£50 but I got it in three days, no VAT letters to worry about and no customs delays to concern me.
I wish you all better luck than me. Every attempt I made was with an eBay "Power Seller" with good (recent) feedback for the same product.

So you paid £50 more, and it took 3 days to arrive? Might just as well have bought it from Google
There are no customs delays, DHL take it straight through and invoice you for it a few weeks later. At least that way you get a warranty.

@Rusty!:
I'm not sure I understand your point. Google weren't selling it directly outside of the US when I got mine. Or did you mean something else?
There's no way I would have received it from the US in three days anyway, customs or otherwise.
I have a guarantee, direct with HTC for 12 months.
Could you clarify what you meant?

djmcnz said:
@Rusty!:
I'm not sure I understand your point. Google weren't selling it directly outside of the US when I got mine. Or did you mean something else?
Click to expand...
Click to collapse
Google have been selling directly to the UK from Day 1 - I ordered mine then to the UK
djmcnz said:
There's no way I would have received it from the US in three days anyway, customs or otherwise.
Click to expand...
Click to collapse
The majority of the phones shipped to the UK are delivered within 3 days of order. Once dispatched in the US they are usually delivered in UK the next day!
djmcnz said:
I have a guarantee, direct with HTC for 12 months.
Could you clarify what you meant?
Click to expand...
Click to collapse
All the phones direct from google have a warranty with HTC in the UK

djmcnz said:
@Rusty!:
I'm not sure I understand your point. Google weren't selling it directly outside of the US when I got mine. Or did you mean something else?
There's no way I would have received it from the US in three days anyway, customs or otherwise.
I have a guarantee, direct with HTC for 12 months.
Could you clarify what you meant?
Click to expand...
Click to collapse
Since this is a 'shipping to the UK' thread, I have assumed you are in the UK. To address your points/clarify what I meant:
Point 1: Google have shipped to the UK since day of release, so dunno what you're on about.
Point 2: I ordered mine late Tuesday, and received it Friday. I think it's fair to count that as 3 days.
Point 3: No you don't I'm afraid. Read the warranty statement, it's first point is that the warranty is non-transferable. HTC already know which Google account ordered the phone, and it wasn't yours.
So what I am saying is you would have been better off in pretty much every way ordering from Google. Still, doesn't matter now can't undo it... both worth mentioning to make sure others get the best deal.

Thanks for the clarification guys, although I wasn't seeking the criticism you so quickly offered!
I'm (ultimately) happy with the course of action I took and the price I paid.
I don't wish to start a debate but you're wrong on the warranty; under law warranty transferability doesn't apply to the retailer/end user relationship, only to end user/end user relationships. As such, the first end user of the device has a 12 month HTC warranty, they can not transfer this warranty.
The retailer doesn't even need to be sanctioned or official as long as they selling original, unmodified goods.

djmcnz stated..
I don't wish to start a debate but you're wrong on the warranty; under law warranty transferability doesn't apply to the retailer/end user relationship, only to end user/end user relationships. As such, the first end user of the device has a 12 month HTC warranty, they can not transfer this warranty.
The retailer doesn't even need to be sanctioned or official as long as they selling original, unmodified goods.
Click to expand...
Click to collapse
I think I agree (but don't know consumer law well enough..and am no lawyer)
Certainly in Scotland (where I am domiciled) any consumer matter (which a Nexus problem would be) can be handled by the local Sheriff Court if the consumer so desires.
Just because there are clauses in Google's contract doesn't make them right.
Ultimately it will be for a court/judge to decide what the situation.,,
However I'm sure Google & HTC will behave if a professional, competent & legal manner at all times and things would never need to get that far: Aye, right!! (2 positives making a negative..)
Cheers!
Lodger

Thanks for the replys guys . If i buy from google will i get a year warranty if anything goes wrong?

2 years warrany for us UK (and EU) guys. That's according to the website under tems & condition of purchasing. Assuming you don't start tinkering...
Zuber

If the phone did break where would I send it to in the UK to get it fixed or replaced?

ste1164 said:
If the phone did break where would I send it to in the UK to get it fixed or replaced?
Click to expand...
Click to collapse
http://www.htc.com/www/support/nexusone/
Country Hotline Remark
United Kingdom +44-845-890-0079
Monday - Friday : 9am - 6pm
Saturday : 9am - 1pm
Think someone said the refurbishment centre in UK for HTC is based in Milton Keynes

Indeed it is. Turnaround time isn't too shabby either.

Buyers in UK, Did you get VAT bill?

it's now been almost 3 months since the Nexus One was released now.
Buyers in the UK, did you get a VAT bill from DHL, or did you get away with it?

Got VAT bill 2/3 weeks after the phone.

Rusty! said:
Got VAT bill 2/3 weeks after the phone.
Click to expand...
Click to collapse
+1

There's no import duty on mobile phones. Just the 17.5% vat.

i have not seen one yet, and its been 3 months, surely i would have received one by now.

C.Slater said:
There's no import duty on mobile phones. Just the 17.5% vat.
Click to expand...
Click to collapse
That's what the poll is about... if you got a VAT bill...

I got a VAT bill 4 weeks later for £61.48

Mine originally got charged to work. Still awaiting a personal invoice through (assuming it gets sorted properly) still expecting to pay one in the near future though.

So did mine, had to phone up and winge as they tried to charge me the commercial admin fee, fair play they sorted out a credit pretty quick.

business' dont pay vat on phones to avoid fraud. consumers who go over the personal import levy with customs and excise then have to pay vat as its coming from outsde europe.
if you didnt get one say nowt!!

duncan888 said:
it's now been almost 3 months since the Nexus One was released now.
Buyers in the UK, did you get a VAT bill from DHL, or did you get away with it?
Click to expand...
Click to collapse
I got one few weeks after purchase for around £60.

Nearly 2 months here and I got mine a few days ago. I'm moving out of this house in a couple weeks, any harm in not paying?

Apart from tax evasion i think you should be fine

The first bill DHL sent me they charged me 5% import duty on top of the VAT, so I called them up to have the bill corrected and send me a revised bill. That was a month ago. I have yet to receive my revised bill. So until my new updated bill arrives I ain't gonna pay DHL a single penny.

If you've had a bill and don't pay, DHL will just pass your details on to a recovery agency who will charge you more, take you to court and damage your credit rating. Not really worth it.
If you are still yet to get one and you had it dispatched to work there is a chance your company will have received the bill as DHL will send it to the "account holder" at that address if one is on file. Now your company may have kindly paid it for you, or the paperwork is moving around in circles as no one has any idea why a VAT bill would have been sent to them.

Got my tax bill 3 weeks after delivery for the N1, sent to work address.
About 2 weeks after delivery for desktop dock 1, sent to work address.
Still waiting on the one for desktop dock 2 (sent to home address, ordered at same time as 1).
You really don't want to try and avoid paying if billed - UK Customs and Excise have an awful long memory and a lot of power (rights of entry to property, opening mail to address, etc etc).

Been 3 months now and not received it yet.
We move on 16th April to anew address so I'm not sure how it will stand if it gets sent to the old address.

Amdathlonuk said:
Been 3 months now and not received it yet. We move on 16th April to a new address so I'm not sure how it will stand if it gets sent to the old address.
Click to expand...
Click to collapse
You could always inform DHL that you're moving.
I had to pay the VAT before they'd deliver my N1, then the confirmation was going to take so long it would take an extra day to deliver, so I went and collected it from DHL's depot at the airport.

artesea said:
If you've had a bill and don't pay, DHL will just pass your details on to a recovery agency who will charge you more, take you to court and damage your credit rating. Not really worth it.
If you are still yet to get one and you had it dispatched to work there is a chance your company will have received the bill as DHL will send it to the "account holder" at that address if one is on file. Now your company may have kindly paid it for you, or the paperwork is moving around in circles as no one has any idea why a VAT bill would have been sent to them.
Click to expand...
Click to collapse
A couple of years back I imported some stuff and DHL charged me VAT for it, which I forgot about. They send you a reminder bill (a red bill) a month later if you don't pay. So it's not like they don't give you a chance before passing it on to the debt/bailiff department.

Buyers in US who bought from Handtec?

If you bought this phone from Handtec, did it come with UK firmware? Did you pay any customs tax to Fed Ex? How long in average it took from the day of order to the final delivery to US. ( especially west coast) Is your phone Made in Korea?
Thank you for answers

I had bought my Touch HD from them back in 2008 through google checkout. They shipped the same day and arrived in 5 days (or less) to Washington DC. Fedex dropped it to my door. No customs problems, but some legal papers concerning US vs EU thingies with it, which I threw to trash... but again I have read some incidents with customs... maybe it was my luck. Good luck with you. Decent company

Ordered Thursday night, shipped Monday morning, was at my door by 10am Tuesday morning, no issues with customs, tax, etc...using it with straight talk right now, getting H+

carlitos66 said:
If you bought this phone from Handtec, did it come with UK firmware? Did you pay any customs tax to Fed Ex? How long in average it took from the day of order to the final delivery to US. ( especially west coast) Is your phone Made in Korea?
Thank you for answers
Click to expand...
Click to collapse
Yes, No, 1 day to New York, Yes.
- Frank

I ordered mine yesterday, it shipped today, and it's scheduled to be delivered to my door tomorrow before 10:30am. I received a call from FedEx today; they said something about the customs paperwork listing electronics and asked what it was. I said a cell phone and the woman said something about the FCC, then "Let me speak with my supervisor and see if this paperwork will suffice." She came back and said her supervisor gave the ok and thanks.
I'll report tomorrow if anything unpleasant happens with my order, such as it not arriving promptly and satisfying my cravings!

Argh! I just checked the FedEx tracking for my Note and it says customs delay! It says "Description provided is insufficient to classify commodity." I hope the earlier call where they asked me what it was is all that's needed and this clearance delay will not change tomorrow's delivery. But the red color of the status bar at the top of the FedEx tracking page is rather ominous...

PolishDude said:
Ordered Thursday night, shipped Monday morning, was at my door by 10am Tuesday morning, no issues with customs, tax, etc...using it with straight talk right now, getting H+
Click to expand...
Click to collapse
Same!
Sent from my GT-N7000 using xda premium

maxh said:
Argh! I just checked the FedEx tracking for my Note and it says customs delay! It says "Description provided is insufficient to classify commodity." I hope the earlier call where they asked me what it was is all that's needed and this clearance delay will not change tomorrow's delivery. But the red color of the status bar at the top of the FedEx tracking page is rather ominous...
Click to expand...
Click to collapse
Same here! I was hoping to have mine today by 10:30 am like the delivery estimator had said....
Sent from my SGH-I997 using Tapatalk

Wow... i'm noticing the same!!! should i call fedex? since i have it delivered to a PO BOX (im offshore) i don't think they wont answer...

stovarich said:
Wow... i'm noticing the same!!! should i call fedex? since i have it delivered to a PO BOX (im offshore) i don't think they wont answer...
Click to expand...
Click to collapse
youd better know your fedex guy or stand at that pobox all day. they wont deliver to a pobox

Ordered mine Friday Nov 3rd. Got it Nov 9th at 10am fedex (weekend in there, so it didn't ship until 7th). No customs problems or delays. No extra taxes or charges. I am in California.

This customs issue is very frustrating. They called and said the FCC form is incomplete. They sent me one to fill out since Handtec is gone for the day and I'm clueless on some of the items on it. I started a new thread with the contents of the form posted: http://forum.xda-developers.com/showthread.php?p=19234692#post19234692

same thing
My phone was supposed to be here this morning but held up by customs because of improper address in the manufacturer box. My son already received his without this. I guess it depends on the customs agent. I called handtech and told him they needed to fill in the complete Samsung UK address in that box. Said they would but still seem to think that customs stops some phones just for general principles. Just received e-mail from FedEx saying the package will be here tomorrow between 10:30 and 12

Are you all paying £ 449.99 or £ 584.99?? that's nearly a grand USD.

Milhouse82 said:
Are you all paying £ 449.99 or £ 584.99?? that's nearly a grand USD.
Click to expand...
Click to collapse
449 pounds for buyers outside UK

US to euro
$449 it's actually around $611 The phone is unlocked with no AT&T crap on it. Also has a hardware button which is great as far as I'm concerned. When you figure AT&T will be charging $300 for it, it becomes a bargain. Very nice to have a phone that if you're in Europe you can just throw in a Sim card and use it to your hearts extent without those exorbitant AT&T charges. I can also have it right away and not have to wait six months.

dennishhh said:
$449 it's actually around $611 The phone is unlocked with no AT&T crap on it. Also has a hardware button which is great as far as I'm concerned. When you figure AT&T will be charging $300 for it, it becomes a bargain. Very nice to have a phone that if you're in Europe you can just throw in a Sim card and use it to your hearts extent without those exorbitant AT&T charges. I can also have it right away and not have to wait six months.
Click to expand...
Click to collapse
I like your thinking

Milhouse82 said:
I like your thinking
Click to expand...
Click to collapse
Thanks, this thinking started when I got a $500 bill from my Spain trip. That'll never happen again, there's so many pluses to buying a phone that's it's hard not to.

dennishhh said:
$449 it's actually around $611
Click to expand...
Click to collapse
Am I figuring this out wrong? To figure the price in US$ for with the £/US$ conversion isn't it roughly 1.6 x £449 = $718 plus shipping on top of that? Did you pay just $611? Thanks

I paid for 449.99 + 14.99 EU's for overnight shipping FedEx, turned out to be two overnights because of our ultra efficient customs department. Let me get out my trusty converter, that's $632. Subtract $300 I would've paid AT&T for contract and about $200 for my old iPhone 3GS equals $135 for the Samsung Note and can get dump AT&T any time I want = priceless

[Q] What's the shipping price to Canada for the nexus 7

I haven't added my creditcard yet for preodering but does anyone know what the shipping price is to Toronto Ontario?

Nexus 7 (16GB) - The first tablet from Google. Thin, light, and designed for Google Play.
CA$259.00
Shipping (Two Day Shipping):
CA$19.99
Tax:
CA$33.67

$19.99
I ordered one initially & then 3 other friends wanted it too, so it still stays at $19.99 & now we can split the shipping 4 ways.

Mine says 19.99 as well. However, I'm skeptical about the 2 day shipping. I have never had anything ordered online shipped in just 2 days in Canada for 19.99...
We'll see.

Reading between the lines on what Google has said, they seem to be using staged shipping. All devices to a particular area get shipped as a batch to somewhere close, then fanned out from there.

Canada shipping
Amazing that shipping is 19.99 to Canada and only 13.99 waaay out here in Honolulu.

$239.44 is the actual price for the 8 GB model. Buy it from Google cuz it's cheaper than staples and other places.
Sent from my HTC One X

sharp2G said:
$239.44 is the actual price for the 8 GB model. Buy it from Google cuz it's cheaper than staples and other places.
Sent from my HTC One X
Click to expand...
Click to collapse
Is it tho? Price is the same at staples and you don't have to pay shipping...

durangatang said:
Is it tho? Price is the same at staples and you don't have to pay shipping...
Click to expand...
Click to collapse
Staples doesnt have the 8GB one though.

And the $25 credit

ckl_88 said:
Mine says 19.99 as well. However, I'm skeptical about the 2 day shipping. I have never had anything ordered online shipped in just 2 days in Canada for 19.99...
We'll see.
Click to expand...
Click to collapse
From the The Google Play site:
All packages are delivered via UPS two-day shipping. However, please note that it may take up to 2 business days for us to process your order for shipment. Once your order has been shipped, you will receive an email notification with a UPS tracking number. Your estimated time of delivery will be determined at the point that your order has been processed and shipped. It may take 24 hours for the UPS package tracking to return any information for your tracking number.
Click to expand...
Click to collapse
According to UPS Canada, "two day shipping" refers to its Expedited Service, meaning "Second business day delivery to most metropolitan areas".
Now, if you or I wanted to send a 2lb box across Canada using UPS Expedited Service it would cost $48. But I suppose a company the size of Google might strike a deal

ckl_88 said:
Mine says 19.99 as well. However, I'm skeptical about the 2 day shipping. I have never had anything ordered online shipped in just 2 days in Canada for 19.99...
We'll see.
Click to expand...
Click to collapse
I have to disagree with that, I have ordered things from amazon.ca free shipping after spending 25 and got my stuffs next day.

ramgom said:
I have to disagree with that, I have ordered things from amazon.ca free shipping after spending 25 and got my stuffs next day.
Click to expand...
Click to collapse
Where do you live? East or West.