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Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Has anyone had this???
My MDA Vario restarts on it self on a regular basis...then it asks for my password n den pin....
is this due to the fact that its been dropped twice??
or is it because i play mp3s on a regular basis?
Are you overclocking it? I was getting that as well but I reduced the speed to 240MHz from 264MHz and it hasn't happened since.
nope
Could also be the ROM Version you are using. I had constant reboots ( 3-5 times a day ) with the original T-Mobile ROM - now that I am using the QTEK 2.18 all is fine - no more reboots.
hmmm im using the original t mobile rom.....i seriously didnt want to blank my rom and flash a new version cos i aint done it before
Well known issue with the TMO Ship ROM I'm afraid. I'm stuck with it (and the reboots) as I need BB Connect but if you don't need BB then I'd recommend the latest QTEK, it's excellent and stable
JoninLA, thanks for that info mate, but whats BB?
also can you direct me to the latest rom, and a few simple instructions...
if the process is long then i wont do it. ive got a ton of coursework to get done...so messing about with fone makes me life a bit more stressful
BB (Blackberry).
Latest QTEK ROM is at ftp://ftp.xda-developers.com/Wizard/Roms/Qtek/ and I was using the 186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe which was very stable
Guys... I have the same problem with resets. However, this only happens when i have the bluetooth on. Anyone heard of any glitch with the bluetooth patch?
Well I haven't tried having the bluetooth off so you may be right - kind of sucks to say you can't use the SD in all the time or you have to turn the bluetooth off. Basically, this is an issue with the AKU1 and never had any problems with the AKU2 QTEK ROM so if anyone in this post chain doesn't need Blackberry connect I'd just recommend upgrading to a decent ROM
We're wondering if this problem, along with the MDA Vario ROM, might be SD-card related? See thread at http://forum.xda-developers.com/viewtopic.php?t=33537
Andre
andrewilley, hi mate....now that you mention it...restarts only kicked off when i got my 1GB mini sd!! never happend before :shock:
SBouri said:
andrewilley, hi mate....now that you mention it...restarts only kicked off when i got my 1GB mini sd!! never happend before :shock:
Click to expand...
Click to collapse
What's on your SD card at the moment, is there anything that would prevent you from doing what I'm doing and taking it out for a few days for testing purposes?
It would also be worthwhile downloading B_Uptime, a neat little utility that logs all reboots so you'll know how long your device has been running and when any unexpected reboots have occured. See the thread at: http://forum.xda-developers.com/viewtopic.php?t=45168
Andre
Well that's a full week with not a single unexpected reboot. When I had the SD card in place I was getting several reboots a day. I've got to put the card back in now as I need TomTom, so I guess the reboots will come back and really prove the point if there's any doubt left.
Has anyone else tried this test to see if their reboots go away without an SD card in place?
Hopefully it'll be fully cured with a newer ROM, anyway. I'm waiting to see what the new T-Mobile UK one is like before venturing into that area though.
Andre
andrewilley, mate ive done a hard reset..and also deleted a film of my mini SD card..since then there has not been any random reboots
First post so be gentle.
New to my MDA Vario with a 2 Gig card.
Random reboots have caused me to search for answers.
This link may have some answers.... http://www.aximsite.com/boards/showthread.php?t=112638
I have tried the fix and will see what happens.
thanks for the info-i tried that activesync fix but still had 2 futher reboots today :x
Have called tmob, im waiting for them to call me back now :arrow:
a bit of googling and i found it seems the problem is quite common-
http://www.modaco.com/index.php?showtopic=235270&st=0
i noticed, today the rebooting has been really frequent and its the first time in ages i actually got sined into msn messenger-(albeit for 15 minutes before "unexpected error":roll: ) just wondering if maybe the 2 things are connected in any way?
also havent activesynced for a couple of days
seems theres a new tmob uk rom out very soon-hope tis fixes this very annoying problem
dmonik, Good find mate, I noticed that mine restarts when ive put a large film on the Mini SD Card
dmonik said:
a bit of googling and i found it seems the problem is quite common-
http://www.modaco.com/index.php?showtopic=235270&st=0
i noticed, today the rebooting has been really frequent and its the first time in ages i actually got sined into msn messenger-(albeit for 15 minutes before "unexpected error":roll: ) just wondering if maybe the 2 things are connected in any way?
also havent activesynced for a couple of days
seems theres a new tmob uk rom out very soon-hope tis fixes this very annoying problem
Click to expand...
Click to collapse
I've tried the Activesync fake server trick from that thread, seems to help in some ways. But, I've found that if you cold boot or soft-reset, then the AS schedule returns to how it was before the change, so you have to do it again.
There is an update for the HTC HD2, dated 2010-01-07, named Update for HTC HD2 SIM Contacts.
Now, for those who applied it, what problems did you ran over regarding SIM Contacts, and what is the reason you applied this update anyway.
Moreover, were the problems you find, solved by this update?
Thanks in advance!
I installed the update to ensure i was up to date with hotfixes. i didnt have issues with viewing contacts on the SIM card but I like the fact that this hotfix updates the radio to that included in ROM 1.61.
I applied the patch because it includes a radio update. The patch is misnamed IMO.
Right. However, do you have the SMS-remaining-in-Outbox issue?
If so, did you have it prior to installing this update (the SIM Contact update)?
amang2205 said:
Right. However, do you have the SMS-remaining-in-Outbox issue?
If so, did you have it prior to installing this update (the SIM Contact update)?
Click to expand...
Click to collapse
I haven't heard anyone say that they started getting the SMS outbox issue after applying the radio update. Ive never has that issue.
cMMY69 said:
I haven't heard anyone say that they started getting the SMS outbox issue after applying the radio update. Ive never has that issue.
Click to expand...
Click to collapse
Never heard of it?
Well, there are only 700 something replies to this thread older thread, that started with an older problem which was apparently "fixed" by some update, but now messages get stuck in Outbox, and 300 something replies on this thread, where people are complaining about this issue.
However, after speaking to some of them in the second thread, they've apparently updated their radio with the update I mentioned in my first post on this thread... Call it karma?
amang22005. Ive obviously heard of the issue, I must have missed the 700 messages you have read stating that it has been seen as a direct consequence of installing the SIM Contact hotfix however.
cMMY69 said:
amang22005. Ive obviously heard of the issue, I must have missed the 700 messages you have read stating that it has been seen as a direct consequence of installing the SIM Contact hotfix however.
Click to expand...
Click to collapse
Good thing your such an expert in sarcasm, m8 !
Now really: howcome I and so many others (who didn't apply the SIM contacts update...just for that...) never had problems with the sms-stuck-in-outbox like issue?
And there is a complete thread of almost 400 posts now, with people confirming that the problem has something to do with the data connection, which, by the way, is treated apparently some way different in the new radio version.
And yet again, did you at least read 1 post from the duzen where people confirmed they've applied the update (SIM contact), which changed the radio and confirmed that they also have the SMS-stuck problem?
What do you really need for trying to be helpful? 700 something posts confirming the issue and update-applied?
Anyway... leaving sarcasm apart, did anyone see any enhacements with the new radio? Anything better, anything repaired?
Or did you all apply it just because it was a new radio?
I wasn't actually being sarcastic, u just read it that way.
after i installed it , i could not find my file with contact photo's in it ( still can't )
As far as the radio update is concerned:
After the update reception is way better for me. Usually at home I had bad connection (1 to 2 bars GSM/EDGE), even some dropped calls occasionally and bad talking quality over all. But after the update I have almost full bars with GSM all the time with perfectly clear (as far as the phone can handle) talking quality. I even believe the lag to be less now. And for the first time my HD2 even can get a 3G/HSDPA signal where I live.
Makes one wonder why they didn't do it this way from the beginning. But that's a question that applies pretty often....
I have also found the reception to be a lot better, at home my signal was also very poor and the occasional SMS wouldn't send, kept having to use Resend until it went, since the radio update I have had no problems with sending SMS at all.
reception of 3g slightly increased here after this radio update. gsm like normal (full).
Ok, great... So better reception! This is good to know!
One golden star for HTC for this one!
However, I do wonder whether you had a SIM contacts problem or some kind...?
Hi. I've had these problems with my htc hd2, I've had the sms probs, but that got fixed after talking to you guys And now when people call me, or I call other people it freezes, im able to stop the conversation (which doesn't actually start), reset the machine (red button on the back or pull-out-battery) and then call back... This is really annoying, it has happened twice today, one time yesterday, and one time every day before.. I don't call people or receive alot of calls, but always the first call "****s up". Then its ok for the next call. Doesn't happen to anything else (yet), only calling. It's not that big of a problem, but my bills are keeping to get longer seeing that I have to call back all the time. :/
Jnygaard
I think the information you are providing is just a bit to little. you have explained your problem but you are not telling what radio and rom you are using.
in general have you tried a hard reset? or is the problem also there with your sd card in the phone? people have problems with phone freezes because of sd cards. especially the larger cards.
Oh yeah, sorry, I'm abit new to this.
Rom: 1.66.409.1 (NOR)
OS: 5.2.21869
Radio: 2.06.51.07
I always use a SD-card which is the standard 2gb which came with the phone, i could go some days without, and see if it works. Unless you have any other ideas?
Haven't tried a hard reset, doesn't that mean I'd have to upgrade it again?
I suffered from this last week & almost tested the bounciness of the phone I got so annoyed with it. As you'll see from my postcount I am an absolute noob but...I removed a couple of custom taskbars I had installed & bizzarrely everything returne to normal. probably a complete coincidence which I'm sure the experts here will confirm
Clever.. But "Custom taskbars" what did you mean by that, I'm more of a noob than you ;b
Hi, the taskbar is the info' strip display at the top of the phone. The standard one is a "clunky" black & white design. I installed some fancy, coloured ones which I now know should only be installed on HD2s with winmo6.5."whatever number it's at now" installed. Mine is a stock 1.66 ROM with winmo 6.5 device. Like I said the two may be completely unconnected but - touch wood(Ooh err missus), I've not had a call freeze since uninstalling them. I can't believe I've been outnoobed either lol! Best of luck...
Oh, yeah I've got the stock "black 'n white chunky" one :/ so there must be something else
I'll keep an eye on this thread for updates, of course I tempted sodding fate & the bloody thing locked up on me about half an hour after posting my reply. Cover off & soft reset & we're off again but this is soooooooooooo annoying when it does happen. best of luck to you.
Dunno if this is alowed, but Bump? (bring up my post )
Jnygaard said:
Oh yeah, sorry, I'm abit new to this.
Rom: 1.66.409.1 (NOR)
OS: 5.2.21869
Radio: 2.06.51.07
I always use a SD-card which is the standard 2gb which came with the phone, i could go some days without, and see if it works. Unless you have any other ideas?
Haven't tried a hard reset, doesn't that mean I'd have to upgrade it again?
Click to expand...
Click to collapse
what upgrades are you talking about? if you've installed any apps or customisations then you'll have to reinstall those after a hard reset, but otherwise it will just blow away all your info and give you a clean slate to start from with whatever ROM/Radio combo you have. definitely worth doing if you haven't done that yet.
otherwise maybe try upgrading the radio? or another ROM if that doesn't work...
Jnygaard said:
Hi. I've had these problems with my htc hd2, I've had the sms probs, but that got fixed after talking to you guys And now when people call me, or I call other people it freezes, im able to stop the conversation (which doesn't actually start), reset the machine (red button on the back or pull-out-battery) and then call back... This is really annoying, it has happened twice today, one time yesterday, and one time every day before.. I don't call people or receive alot of calls, but always the first call "****s up". Then its ok for the next call. Doesn't happen to anything else (yet), only calling. It's not that big of a problem, but my bills are keeping to get longer seeing that I have to call back all the time. :/
Click to expand...
Click to collapse
Try flashing to one of the latest Radios.
I had this problem when I was on a very old Radio 2.04 with the latest custom Roms.
Well, I have the latest rom, and thats the only rom I can get :S and isn't the radio upgraded with the rom ? if not, where do I upgrade the radio ? (radio: 2.06.51.07)
radios are in one of the stickies in the ROM forum
http://forum.xda-developers.com/showthread.php?t=611787
if you want info on how to flash it then read thru the relevant stickies
Finally understood and downloaded/flashed a new radio (2.08), after hours of reading and decrypting "nerd language" (no offence of course). We'll see if it helped tomorrow, if I have no probs tomorrow it *might* have been fixed!
TMOUS user here. Have had the HD2 for a total of 5 days. Making phone calls, it freezes repeatedly. I will receive a phone call(feel it vibrate, try to answer, and it just locks. Can still hit the Home button and hit HD2SoftReset, but this really sucks.
R:2.08.50.08?2
G 15.34.50.07U
D 2.10.82076 8G
Hopefully that's the radio info you need. It is a stock TMOUS rom. Installed a handful of Apps, and loaded up some music on my microSD card. Any suggestions?
My 2 months old hd2 behaving very oddly after latest firmware update from T-mobile site.
Problems.
1. Tries to register to the tower every minute , can notice the ... near the signal bar.
2. Time doesnot get synced.
3. No calls recieved for 3 days, had 7 voice mails from friens screaming. No notification on the phone.
Taken it to the store,
1. They tried a new sim card, no use.
2. Master reset no use.
Store called the cusotmer care.
1. They would not put accross to the tech support because need to wait 2 hrs after replacing new sim card. What a b... (really controlling myself not to write nonsense here.)
2. Store guy tried to convience the customer care for 1 hour just to transfer line to tech support . no sucess . Ordered new phone for replacment. So no phone for me till they ship the new one.
Bought HD2 , believing windows 7 will be released soon , believe microsoft fired the top guy who running the programme.
Question.
1. How do i come out of the t-mobile contract.
2. can i switch to andriod or even stupid iphone.
I been having cell phone for the past 7-8 years , first time in life without phone for a week.
wondering HD2 dumb phone or dumb tmobile or me -dumb for chosing t-mobile ???
I would suggest you try either flashing back to the previous T-Mobile stock ROM, or to a different radio, that will probably make a big difference in your reception.
Also, did you do a hard reset immediately after flashing to the new ROM?
T-Mobile gives a 14-day buyer's remorse period to be able to return the phone, but you're obviously past that now, so the only way to get out of the contract is to pay the ETF (early term. fee).
As far as the iphone, you would have to buy one elsewhere and get it unlocked to work on T-Mobile's network, and even then you wouldn't get 3G on it.
->not sure what happened in the store , now my battery will not charge, if i pull my power card, it says main batter low and dies off.
I would suggest you try either flashing back to the previous T-Mobile stock ROM, or to a different radio, that will probably make a big difference in your reception.
Also, did you do a hard reset immediately after flashing to the new ROM?
--> I did not do that , not sure if it was mentioned on the site.
senthilvv28 said:
->not sure what happened in the store , now my battery will not charge, if i pull my power card, it says main batter low and dies off..
Click to expand...
Click to collapse
check for bent battery pins.
What firmware update? Has there been one in the last two months?
Phantoms said:
What firmware update? Has there been one in the last two months?
Click to expand...
Click to collapse
I'm assuming he's talking about the 2.13 ROM.
senthilvv28 said:
->not sure what happened in the store , now my battery will not charge, if i pull my power card, it says main batter low and dies off.
I would suggest you try either flashing back to the previous T-Mobile stock ROM, or to a different radio, that will probably make a big difference in your reception.
Also, did you do a hard reset immediately after flashing to the new ROM?
--> I did not do that , not sure if it was mentioned on the site.
Click to expand...
Click to collapse
I would first check the battery pins like samsamuel suggested, that might be the source of your batt issue now.
Then, I would first try a hard-reset as a fix for your original problems, and if that doesn't work then try a different radio.
I would just flash a custom rom to it. I use Kumars classic rom and my phones bullet proof. I don't ever need to reset or ever reboot it. I did find one bug and that was that the file explorer extenerder cab would hand if you tried to close it in task manager. So I just intal it if I need it which isnt' very often.
Sorry for the delayed reply.
The battery pin is bent, waiting for T-mobile to ship the new phone.
Hopefully will install the custom rom and let you guys know.
Thanks for your help.
senthilvv28 said:
Sorry for the delayed reply.
The battery pin is bent, waiting for T-mobile to ship the new phone.
Hopefully will install the custom rom and let you guys know.
Thanks for your help.
Click to expand...
Click to collapse
Give the stock 2.13 a try with class 6 (or class 4 minimum) microsd card...I was all about custom ROM's with my android phone but I've had the HD2 for almost 3 months now and I have yet to try and flash a custom ROM. Why? Because the stock works really well. I've never gone this long without flashing a custom ROM...
I love my HD2. iPhone is not as good.
2.13. SUCKS!!!
Just wanted to let you know that ur lucky because since the update of 2.13 I've been having to restart my phone very often. I noticed before the update that when tring to send a message while receiveing one that my phone would freeze within the message screen. Now after the update no matter what once i'm receiving a message my whole phone freezes. It's a pain in the ass and tmobile programming team sucks!!!! Can someone please stare me in the direction of a good rom that I won't have this issue with and which is fast!!!! PLEASE!
having the same problem here,my answer was going back to stock and then i flashed an energy rom it freezes some times but not as often once or twice day
Pollirox79 said:
having the same problem here,my answer was going back to stock and then i flashed an energy rom it freezes some times but not as often once or twice day
Click to expand...
Click to collapse
I have had Energy Rom (the "Unstable" ver) for months now and NEVER locked up. I have had to reboot the phone like once a week if it starts acting a little odd, but NEVER locked up. If your locking up this often, get a new phone under warrantee ASAP!
Gsm Elite Rom
Try my Gsm Elite Rom.
I will post on my site in about 1 hour 30 minutes.
(Just a cooked 2.13 rom with some fixes and demo games removed, mobil tv removed, ereader removed, etc.)
Runs solid.
Link to my site is in the signature,