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I've search and searched to find a solution to my recent activesync over gprs woes.
For a few weeks, it was working like magic and I could sync all my data to my exchange server over GPRS. Then suddenly, last night it stopped working. Completely. Gave error code 0x80004005.
So far, I've been able to figure this out.
If I hard reset my device, it all works fine again. Strange.
If I hard reset my device yet restore my information/programs (using sprite backup) it doesn't work.
Now, get this. If I uncheck "Email" in my sync options, it works fine. I can sync wirelessly my contacts, calendar, etc. If I include email, however, then it doesn't work and gives me that same error code.
Any ideas? I don't want to hard reset and start completely new (ie., not use my backup to restore programs and settings).
Any help greatly appreciated!
http://support.dell.com/support/top...ent?dn=1093619&l=en&langid=1&c=us&cs=19&s=dhs
From ceebz's link:
Problem could be caused by a specific folder or item on the device. The problem persists unless you delete the item or items, which can be difficult to identify. Usually a new sync relationship syncs successfully.
Click to expand...
Click to collapse
That is VERY true. It could be as simple as a single email in your inbox. Try this:
1) Make a sub-folder under your inbox
2) Move all mail to that sub-folder
3) Try to resync your mail
Did it work? I bet it did. Then that proves the problem is one or more emails in your inbox. It is up to you to figure out which one, but I would focus on one that came in the day sync stopped working.
Nope, guess that didn't work-- i deleted all the items for last 3 months from in box, still no go =(
I thought it wouldn't help anyways since it will let me sync IF i hard reset and do not restore anything at all before syncing.
viclee888 said:
Nope, guess that didn't work-- i deleted all the items for last 3 months from in box, still no go =(
I thought it wouldn't help anyways since it will let me sync IF i hard reset and do not restore anything at all before syncing.
Click to expand...
Click to collapse
Are u trying to sync your Sent Items folder? I had the same problem and after searching for almost 2 days, I discovered that that was what was causing my problem. After changing my sync properties, all was working well.
Hey everyone,
I usually hate posting (as most things I need is found through searching).
but here goes my little story.
I have my 8125 (wizard), I plugged it into my laptop (not my usual one), and activesync started working or something, then I notice it saying something about deleting previous information, so immediatly , I look at my phonebook while it's doing that, it's empty! So I disconnect the USB connection before anymore could be done.
I was wondering if it were possible to get back my contact info?
I copied a file off of the phone, PIM file. I opened it with notepad, looks like it has some names and numbers stored on it, even my SMS messages still have names from the people sent on it.
Is there any hope of getting all my contacts back?
Why not just connect it to the computer you normally sync with? If you sync with Outlook on that system, your contacts will re-populate automatically.
That's the problem, that pc was sent to my father in law =\
that's about 2000 miles away...
will, sorry to tell that it's hard to get back the data, you can add them one-by-one from the PIM file you have or pay a visit to your father-in-law...or file a lawsuit against Microsoft ;-)
I found a stupid flaw in ActiveSync 4.5 that if you don't sync the contacts (uncheck the contact checkbox in the list of items you want to sync), they will be deleted...so my advice to you -after you get back your data- is to use PPC PIM Backup (you can find it in the forum)
Yea, kinda sucks for me.
I was hoping since all my contacts were in outlook mobile, they would have some kind of backup file, or deleted files directory =\
Why not have your dad export your contacts and send them to you? You can then import them into your Outlook and sync it with your phone.
Hi,
Very confused about what happened during a ROM upgrade..
I went from 1.43 to 1.48, immediately following which I did a hard reset (perhaps not strictly necessary however commonly believed to be best practise when flashing ROMs).
HD2 started up, did it's initialization customisations, asked for my provider etc. I then went through and configured my connection with my Exchange Server and all my data sync'd up - all normal so far.
So now I had a fresh install, just with my Exchange data on (contacts / calendar / email etc). Definitely a clean install (just to emphasis the point!) as obviously my app shortcuts weren't there from the home screen, my weather cities of choice weren't there but instead the default, etc etc etc. All as expected.
BUT..
I flicked to the People (contacts) section of Sense (the second tab by default) and to my surprise there were the six faces of the people I had configured previously!! They were in the wrong order (no logic to the new order) but yup they were there!! VERY STRANGE!!
The only thing I can think of is either a) such configuration is stored on the storage card (which obviously isn't wiped during ROM upgrade) or b) it is somehow stored and sync'd back in the individual Outlook contact records themselves (unlikely I'm thinking..).
Any comments??! Even if just to confirm? Or am I going completely mad!!
Same here - very random - my photos and music have been juggled around too...
SimonW500 said:
Hi,
it is somehow stored and sync'd back in the individual Outlook contact records themselves (unlikely I'm thinking..).
Click to expand...
Click to collapse
It is this^
When you add in a contact to favourites in sense and sync back to exchange, you will notice that your contact has been added to a category called "HTC Favourite".
Check Outlook on a PC to see the categories your contacts are assigned to.
Thanks for the quick reply and confirmation - good to know I'm not going mad!
So can someone explain how this is done? ie. kept on storage card / sync'd back to Exchange / AN Other?
I'm particularly concerned if it is sync'd back to Exchange, as until now I often try quite a few Windows Mobile devices and enter in my Exchange details etc on the assumption that nothing that particular device does is actually kept once I wipe the phone.
Audio Oblivion said:
It is this^
When you add in a contact to favourites in sense and sync back to exchange, you will notice that your contact has been added to a category called "HTC Favourite".
Check Outlook on a PC to see the categories your contacts are assigned to.
Click to expand...
Click to collapse
Wow - another amazing quick response!!
Excellent - thanks for the info - well spotted! Now despite my above comment I can live with this more than happily, actually see it as a useful feature!
Thanks again.
Moving People around?
Following on from the above (loosely!)..
Is there an easy way to move the ordering of these shortcuts around?
Being the picky individual that I am (!) I have them in a certain order, which effectively means that even though the right people are 'remembered' I still have to delete and create them all again to put them in the right order.
Thanks again..
Your photo and Music are located on your SD card. SD card is not impacted by either HARD RESET or Memory Flashing.
You favorties contacts are part of a group... And this informations is stored in the contact information on your Exchange server (like if you've put them in a group named "Restaurants" "Best Friends", etc. But it's not storing their positions; If you flash hard reset multiple times, it will always put them in the same position. (Sync order? Older first? By phone number? no idea right now)
For the other informations (shortcuts) it's not saved either on your SD card, MyPhone account nor Exchange server... no way to get them back automatically..
Kridek said:
Your photo and Music are located on your SD card. SD card is not impacted by either HARD RESET or Memory Flashing.
You favorties contacts are part of a group... And this informations is stored in the contact information on your Exchange server (like if you've put them in a group named "Restaurants" "Best Friends", etc. But it's not storing their positions; If you flash hard reset multiple times, it will always put them in the same position. (Sync order? Older first? By phone number? no idea right now)
For the other informations (shortcuts) it's not saved either on your SD card, MyPhone account nor Exchange server... no way to get them back automatically..
Click to expand...
Click to collapse
Good summary - spot on!
It seems with this little integration of Outlook groups, and the use of MyPhone, re-flashing roms or hard resets are getting slightly more "user friendly". I realise there a 3rd party apps to do this (and more) however to me half the beauty of doing such a flash/reset is to NOT carry things over other than pure data (ie. not config)..
People
The faces images info is stored in the pim.vol but whatever you used to reinstall contacts(Exchange?) has sorted them in the wrong order.
I use a method which comes from doing countless rom upgrades.
I used sashimi but realised all it was doing was copying and restoring the pim.vol
Don't use PIM backup as going back & forth from backup and restore seems to lead to corrupted pim.vol files. I know you haven't done that but just a warning.
The way to get a mirror restore, is to copy the pim.vol file in the root folder(device\) before reinstalling to your sd card or pc, then copy back over the empty pim.vol after reinstalling. You can't do it in the device explorer or in activesync but with resco explorer or fexploreext you can. I avoid activesync so I don't get either duplicates or wiped out contact/calendar info. This may seem laborious but after hundreds of rom flashes it has value in being quick and safe. I have 450+ contacts I have accumulated in 7 years of owning PPC/WM's and always have a plethora of calendar items which I can not afford to lose or have corrupted.
If you want to backup sms's you can use PIM Backup.
Maybe you would find it easier to use MS Myphone. I have avoided it so can't give a review.
Pure data
Pure data is great, but once there are uc(user customisation) compliant Leo roms, there will be available, a beautiful way of reconstructing about 80% of all settings, applications and shortcuts. It restores all one's customisation in pristine order, with only the new rom's updated functions.
SimonW500 said:
Good summary - spot on!
It seems with this little integration of Outlook groups, and the use of MyPhone, re-flashing roms or hard resets are getting slightly more "user friendly". I realise there a 3rd party apps to do this (and more) however to me half the beauty of doing such a flash/reset is to NOT carry things over other than pure data (ie. not config)..
Click to expand...
Click to collapse
Xaddict said:
The faces images info is stored in the pim.vol but whatever you used to reinstall contacts(Exchange?) has sorted them in the wrong order.
I use a method which comes from doing countless rom upgrades.
I used sashimi but realised all it was doing was copying and restoring the pim.vol
Don't use PIM backup as going back & forth from backup and restore seems to lead to corrupted pim.vol files. I know you haven't done that but just a warning.
The way to get a mirror restore, is to copy the pim.vol file in the root folder(device\) before reinstalling to your sd card or pc, then copy back over the empty pim.vol after reinstalling. You can't do it in the device explorer or in activesync but with resco explorer or fexploreext you can. I avoid activesync so I don't get either duplicates or wiped out contact/calendar info. This may seem laborious but after hundreds of rom flashes it has value in being quick and safe. I have 450+ contacts I have accumulated in 7 years of owning PPC/WM's and always have a plethora of calendar items which I can not afford to lose or have corrupted.
If you want to backup sms's you can use PIM Backup.
Maybe you would find it easier to use MS Myphone. I have avoided it so can't give a review.
Click to expand...
Click to collapse
Good tip with with pim.vol file..
For what it's worth, I too have a similar amount of valuable contact and calendar data, however to date I'm pleased to report no amount of heavy ActiveSync (direct Exchange Server connection) abuse has caused any serious issues.
Activesync issues
There's always a first time, and 2nd and so on...
p.s. I'm not sure I want to flash roms the way I did on my HD,
but when I was doing it, activesync gave me a lot of problems.
SimonW500 said:
Good tip with with pim.vol file..
For what it's worth, I too have a similar amount of valuable contact and calendar data, however to date I'm pleased to report no amount of heavy ActiveSync (direct Exchange Server connection) abuse has caused any serious issues.
Click to expand...
Click to collapse
Xaddict said:
There's always a first time, and 2nd and so on...
Click to expand...
Click to collapse
LOL - very true! For this reason I try to take a copy of all my contacts within Outlook at least once a month; both protects me from any wayward devices as well as any modifications I may make and then regret (change of numbers, deletions etc!).
I love this feature
usually , one had to reconfigure all the favorite contacts after a hard reset.
Now, when syncing with Exchange, like said above, your favorites will be restored with pictures and all. Great
Never had them pop back in in the wrong order though.
lucid said:
usually , one had to reconfigure all the favorite contacts after a hard reset.
Now, when syncing with Exchange, like said above, your favorites will be restored with pictures and all. Great
Never had them pop back in in the wrong order though.
Click to expand...
Click to collapse
Same here, I upgraded from HD to HD2, as soon as i sync with exchange i got my favs back in the correct order with all my emails , text messages etc etc.
Hi,
I've used SPB backup for years on my PDA's so when I backed up my HD2, everything looked like it backed up ok. Had to hard reset the HD2 but didn't think much about it because I had a backup exe. Ran the exe twice and nothing changed. Im pretty sure I have the latest version that is compatible with WM 6.5.
Do you have to turn off HT sense in order for the back up to work properly?
I've read in the forum that others have had good luck with Sprite, anyone use either of these programs successfully?
Thanks for any insight you can provide
Mike
mhmobile said:
Hi,
I've used SPB backup for years on my PDA's so when I backed up my HD2, everything looked like it backed up ok. Had to hard reset the HD2 but didn't think much about it because I had a backup exe. Ran the exe twice and nothing changed. Im pretty sure I have the latest version that is compatible with WM 6.5.
Do you have to turn off HT sense in order for the back up to work properly?
I've read in the forum that others have had good luck with Sprite, anyone use either of these programs successfully?
Thanks for any insight you can provide
Mike
Click to expand...
Click to collapse
I used SPB successfully, except for the fact that when sync'ing after restore, the PC does not recognize the device as a device that was already connected, and sets up a new Mobile-pc connection (which makes a second connection on the mobile, and can cause problem sync'ing mail).
I have read that others had problems with restored SMSs when using SPB, I did not check that.
I had a VERY BAD experience with the Sprite backup.
I just would NOT restore the contacts and calendar data,
and messed up the multi-language support after ROM upgrade,
no matter what restore method I selected.
So -
in my experience concludes that - NO backup program is reliable.
Depending on what you want from your backup solution, Microsoft MyPhone is particularly good!
It syncs data to & from an online store where you can view it via a web interface. You can sync your data with MyPhone, hard reset the device, sync your data again and it's just back.
What's more, you can set it to automatically sync data on a periodic basis. I have it run a sync at 4am every day, and it's only ever failed a couple of times, and I've been using it for over 6 months now!
Have a look at it - it should be on your phone, but it's in the marketplace if it's not there. Alternatively, just google MyPhone.
Hope this helps
johncmolyneux said:
Depending on what you want from your backup solution, Microsoft MyPhone is particularly good!
It syncs data to & from an online store where you can view it via a web interface. You can sync your data with MyPhone, hard reset the device, sync your data again and it's just back.
What's more, you can set it to automatically sync data on a periodic basis. I have it run a sync at 4am every day, and it's only ever failed a couple of times, and I've been using it for over 6 months now!
Have a look at it - it should be on your phone, but it's in the marketplace if it's not there. Alternatively, just google MyPhone.
Hope this helps
Click to expand...
Click to collapse
Yeah, right,
just the small fact they dont back up the data on their servers make it just as unreliable.
(The server crashed no too long ago, and they had no backup, and many users lost their data)
http://www.securecomputing.net.au/N...rver-failure-causes-smartphone-data-loss.aspx
http://www.scmagazineus.com/microsoft-server-failure-causes-sidekick-data-loss/article/152114/
Som30ne said:
Yeah, right,
just the small fact they dont back up the data on their servers make it just as unreliable.
(The server crashed no too long ago, and they had no backup, and many users lost their data)
http://www.securecomputing.net.au/N...rver-failure-causes-smartphone-data-loss.aspx
http://www.scmagazineus.com/microsoft-server-failure-causes-sidekick-data-loss/article/152114/
Click to expand...
Click to collapse
If you rely 100% on a backup then you are gonna get screwed sometimes. Like I said, mine syncs daily, so even if it didn't work for a couple of days I wouldn't actually lose any data unless my phone went down.
So basically, if everything fails then yes, you'll lose your data.
Anyway, neither of the articles you linked even mentions the MyPhone service.
Thanks for the info though
Just as a matter of interest, cloud services like MyPhone seem to be on the increase. However who is asking the questions of these service providers as to how safe and secure our data really is?
So if I upload a thousand contacts onto MyPhone how do I know that someone isn't going to get their hands on that data or, worse still, use it for either commercial advantage or nefarious purposes?
I am not against cloud services per se; however these services, including MyLocation, seem to be getting accepted without any of us either fully understanding how secure all this data is, who actually holds it, what the impacts are on our right to privacy, etc, etc.
Just asking the question chaps. Interested in your sensible views.
WB
I'm with you, WB, I suspect we (the global "we") are losing our grip on our data and privacy without even realising it.
personally I just sync with outlook for contacts and mails and I backup outlook every week or so. I doubt ill use cloud services for some time to come.
hey dude, i am using spb backup i hard reset lots of times because i trial lots of softwares, till this date never had any problems! SPB been really reliable
I've been using SK Tools to backup my HD2 since I got it. It works fine with the HD2 except for one small but weird issue.
The first time I restored a backup from SK Tools, it restored everything just fine, except, when in ActiveSync, I could not copy or write to the phone, nor could I install new software on the phone. It seems like the permissions on the phone had been changed to "Read Only" for all files and folder. However, if I then connected the HD2 to my PC, but select it to connect as an external drive, I could then perform read/write data from/to the SD card. However, if I started to install a new .cab file from the SD card it would still fail during installation.
The way to overcome this issue, was for me to perform a hard reset, connect the phone to my PC with ActiveSync, perform a read/write to/from the phone, then after that, do the restore with SK Tools. If a file had been read and written to the phone/SD card with Activesync prior to the restore, it would then restore perfectly, and everything will be back to normal.
Other than this one weird issue, I haven't had any problems with using SK Tools for backup.
Had always good experience with Sprite Backup, used it on "O2 Orbit II", HTC Touch HD, and now using Sprite Backup on HD2.
On HD2 i didn't need a Image restore yet, but I do not expect to get a problem in this case.
File restore worked well!
Using the default Sprite Backup configuration contacts, calendar and tasks will not be backed up, because in the case of a Image restore Sprite-Software says you can get double entries afterwards when sync with Outlook.
manilla
Thanks all for your input, maybe this was just a glitch. I'll stick with SPB unless it happens again...
I've tried Sprite Backup and SPB Backup to get my call history and SMS's on to my HD2 (from a TyTN2) but have a problem with the results form both. Messages display in the Sense tab, and in the "all messages" list if the traditional non-conversational view mode is used they all display correctly and can be opened and viewed. If I leave the phone in conversation view however, I can't view any of the conversations. The conversations appear in the list, but if I tap any of them it goes straight bcak to the Sense tab showing the newest message. Photos for contacts are also not displayed against the conversations. If I send a text to someone it starts a new conversation and displays the photo. These new conversations open properly when you go back to them.
I can't work out what is causing this, anyone else had this problem?
right first things first ive done a few searches and coldnt find anything
I would like to know what you guys use to back up your phone. Im mainly after backing up my sms inbox, contacts and installed apps and settings. Ive had to factory reset my phone twice in the passed week lol lost everything and now have it tweeked to my liking now. so I best back up everything asap incase
thanks for any replies
Hi..
there is an app called microsoft my phone , on the start windows tab,,
regards
op
and i dont fancy paying £18.19 for SPRITE BACKUP
the_operator said:
Hi..
there is an app called microsoft my phone , on the start windows tab,,
regards
op
Click to expand...
Click to collapse
I'm with this guy....I use Microsoft "My Phone" too....I like to mess with my phone and this program syncs everything that I need and stores it online. I can even access and make changes from my PC if I feel the need. Everytime I change my ROM I just sync it up and all my contacts, calendar etc are back on the phone!
Seem those guys never upgrade their phone, uh!
Every time you have to re-enter all config stufs (e.g. e-mails accounts & passwords, connections settings, and so on); everything can be saved by ActiveSync or My Phone EXCEPT those specific configs!!!
I just found CeRegistryEditor (link to ceregeditor.mdsoft.pl/?lang=en): it allows to backup & compare registry entries with file(s) by using ActiveSync connection.
Everytime you add/change some specific settings just compare entries with previously saved one and save it with mnemonic name; once you re-initialize your phone just load all saved keys, of course without forgetting to re-install all related programs, if needed!
Your phone will be just as you want in a couple of minutes. That's it!
rg,
Stefano
Definitely SPB Backup.
Give that a shot... it's a costly bit of software... but completely worthy.
Sprite Backup is a must for anyone, especially for those who wants to do some tweaking.
sprite back up
Exactly 12 hours ago my Leo 's sence stopped launching and I was in a horrible time.I had collected 79 nice opera bookmarks and doing a hard reset should clean all of them !
spb back up was not the solution ,cause it can't back up favourites.and Microsoft my phone couldn't sync cause the wi-fi was dead ! so I beamed up Sprite back up tool from my old Hd .
and it selected percisely what I wanted...I think spb phone plus or suit has the same function for backing up favourites but SPRITE is perfect.
I want to back up my hd2 too, can anyone tell me how to use Activesync for backing up plz
Hi,
i think you can't use AS for backup. You could copy all the user-data and programm folders but not the registry entries. You need special backup software for this purpose. I know Spb Backup and Sprite. Although i ve registered bith i mainlay use Spb because it works better for me. I think it is worth his money.
Bernhard
Re: HD2 backup
Personally I store everything on the storage card - and use Jeyo Mobile Companion to backup and restore contacts, sms, call history etc prior to flashing... works like a charm...
And in conjunction with Microsoft My Phone - never lost anything so far... even able to recover my business mobile while roaming...
trying to put my nubers on the adroid version how can i do it
haircuts91 said:
trying to put my nubers on the adroid version how can i do it
Click to expand...
Click to collapse
As with Android you need to set up a GMail account, so you can access the app market.
Set up a new exchange e-mail account on your WinMo phone - Use the details you used in the GMail account. Once it is set up, the GMail account will pick up your contacts when you sync the phone (via the phone's Activesync).
When you go into Android sync your Gmail account.
PIM Backup.
haircuts91 said:
trying to put my nubers on the adroid version how can i do it
Click to expand...
Click to collapse
if you use hotmail, just use activesync/exchange connection on your android
I got a question, when you install the wp7 on the HD2, do you also lose files from the internal memory? like the camera software or the album software or everything from internal memory?
so which backup file can i use to save all those folders and files?
I tried SPB.
Downloaded it ok.
Ran it ok.
Then at the end of the process it crashed the phone.
Booted but sense wouldn't load at all. Start worked but irratic and laggy, settings didn't open.
Tried numerous soft resets but nothing worked.
Did a hard reset and used Microsoft MyPhone to restore contacts, tasks, SMS and calendar all perfect apart from havingbto resync contacts with facebook.
I did have to download all my apps and mods again and confit email etc. A real pain but didn't loose anything valuable,
MyPhone very useful and free.
BEERSHARK said:
I tried SPB.
Downloaded it ok.
Ran it ok.
Then at the end of the process it crashed the phone.
Booted but sense wouldn't load at all. Start worked but irratic and laggy, settings didn't open.
Tried numerous soft resets but nothing worked.
Did a hard reset and used Microsoft MyPhone to restore contacts, tasks, SMS and calendar all perfect apart from havingbto resync contacts with facebook.
I did have to download all my apps and mods again and confit email etc. A real pain but didn't loose anything valuable,
MyPhone very useful and free.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------
Hello,
I use spb backup for over a year and it works more that perfect.
Maybe you are doing something wrong (although I can not imagine what can go wrong in such an easy installation). I have used it for numerous backups and restores.No problem at all. Spb Backup is Highly Recommended.
Regards,
John