Database Users

Email attachment can't be viewed

Hi Guys,
My Xperia is hooked up to my company's Exchange server. Some people have been emailing me with some attachments lately and it seems that some strange things happen when I click on some attachments.
If the attachment is an image, it gets opened and I see it. That's great.
However, doc files seem to be a problem. Some just open (great), others show "downloading" (the attachment icon changes with a green bar on it), the download progress bar finishes, the icon for the attachment changes back, and then..... nothing.
This seems especially common on "docx" files and "xlsx" files. I thought these were supported by Office Mobile (in fact I thought it FORCED saving in docx etc).
Can anyone tell me what's going on? I'm getting fed up of being teased by my iPhone using colleagues
Thanks

I don't know exactly but aren't docx files the latest Office Vista files? I think my Office 2003 can't open them and maybe Office mobile can't too?

Yes, you're right. It's office 2007 format but I was specifically told that WM6.1 would handle them.
The other weird thing is that it doesn't even offer to save the attachment to the filesystem for viewing later on via a PC over USB

tifosi256 said:
Yes, you're right. It's office 2007 format but I was specifically told that WM6.1 would handle them.
The other weird thing is that it doesn't even offer to save the attachment to the filesystem for viewing later on via a PC over USB
Click to expand...
Click to collapse
Press&Hold the stylus on the attachement.
It will give you menu options (with save) without opening file.
.docx is a Vista doc format.
To read it better to use 3rd party software.

I have tried pressing and holding over the attachment but I just get a blank menu - one item high - but with no text. When I select the one entry, the menu just disappears.
I'm using the Vodafone R2A ROM. Can anyone else test to see if the attachment menu works?

Hmm, it seems pressing and holding the stylus over a doc file (ie a file which opens fine) gives me a "save as", but when doing it over an "unknown" file (ie "docx"), I get a blank menu with no save as and clicking on the empty menu does nothing - so this looks like intended behaviour. Really crap imho, I should be able to save a file to the memory stick if I want, even if the phone can't do anything with it.

Yeah, strange.
In fact all the .docs should be saved as .doc. I mean .docx format is still not widely supported, so can your company just change it?
Anyway, it's better to use a 3rd party app for this...

Yeah, I'll recommend they change but it's going to be hard persuading that many people

tifosi256 said:
Yeah, I'll recommend they change but it's going to be hard persuading that many people
Click to expand...
Click to collapse
Right....I will check soon some other software for it...

docx and xlsx ARE supported on the X1
Although you'll find most of your customers and friends don't have support for it on their machines.
You can make your phone save files as .doc by default instead of .docx by going in to Word -> Menu -> Options... -> Default template: Word 97-2003 Document (.doc)
However not sure why Exchange isn't allowing you to save the .docx or open them.

As an update, I use Seven for my push email with Gmail.
Just sent a .docx file to my phone and it was able to download and then open the file in Word Mobile.

Thank you. You've just confirmed what I had always been told (part of the reason I got an Xperia).
It's really frustrating!

Sounds like a problem with your exchange server.
I don't use one so can't really help but I have sent and received docx files to my X1 with ease.
How about trying a different email client such as flexmail (webis) it's commercial but very good and supports imap.
there's a trial available so it might be worth seeing if that works.

HELP!!! why hd2 email can't see jpg format?

HELP!!! Why HD2 Email can't see jpg format..?

tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
Sorry but your question does not make sense. The HD2, like nearly all cameras, takes photos using the .jpg format and they work (as do other jpegs from other devices too, perfectly well. If you can see the photos that you have taken then you are looking at .jpg files in the built-in HTC album app.
Could you please explain more clearly what problem you have and you will get responses from others too I am sure.

tom9886 said:
HELP!!! Why HD2 Email can't see jpg format..?
Click to expand...
Click to collapse
I regularly receive emails with jpeg attachments, and I view them without any problems.
What's your problem? Explain more and we can help

mines the same, just shows the red x in the corner of the box,
i think it must be somthing to do with security settings?

perhaps the original question is why the HD Sense email preview can't see html emails?
I get emails from dilbert.com that are html, when viewed in htc sense preview they are funny symbols, then when I click on the mail it goes into windows mail client and then I have to click to allow internet pictures. Perhaps this is what the original post was about?
P.S. any suggestions to make this easier for me would be good, like getting the mail client to remember the show internet pictures would be good.

You may have set e-mail with google sync (direct push) And I think that there is a problem with attachments. Despite google snyc I do not go (. Jpg, pdf, but example. Doc comes normally)
If we set the standard through the adoption of e-mail account with attachments is no problem
And so I think that google sync using a scheme that does not support a lot of attachments: (
Anyone knows solution to this problem?

IMAP email not downloading JPGs
I am having a very similar issue. I receive email via IMAP from a netaddress.com account. JPG attachment are simply not downloaded. they do not show, not even a placeholder in the message. I have set the phone to download full messages with all attachments - but no hint that a JPG is a attached to the message.
Any ideas?

Microsoft set the security on the Outlook client to not download embeded images in HTML mail.
Just open the mail up and click the download internet pictures option at the top of the mail and the images will be downloaded, and before you ask there is no-way (we have found) to disable this feature.

I have the same problem...
Both with google and imap, when I get mails with attachments I see the attachments, can click on them to download them, but then when clicking to open them I get a message saying "Unable to display document", even with simple JPGs. No way to open any image from the mail client, which is highly annoying. Anyone got an idea?
Embedded images don't work with google as mentioned, but they're fine on IMAP.

Similar problem
On my TP2 I have similar problem. In addition, when I save JPG attachment from message downloaded by IMAP account, it has zero size (0 b). Other attachments (e.g. BMP) are OK.

I have it too but it has to do something with Coreplayer of TCPMC (whatever it is called)
Coreplayer takes over all media systems when you install it. Normally i went to options and unchecked the JPEG box. But now even that does not help anymore.
So basiclly you have to change it somewhere in the options in your phone I just do not know where.

HELP!!! can't see jpg format from email attachment
On my HTC Touch HD I have the same problem.
On my IMAP account I can see a message with attachments. If they are jpg file type, after I mark and download them, they have zero size (0 b).
Other attachments (e.g. ZIP, CAB, etc) are OK.
Can anybody help us to solve this situation?

Fascinate stock email app & attachments

I have found that using the stock email app doesn't allow you to "open" or attach PDF files to emails.
I have three email accounts connected to the stock email app, Exchange, Gmail and Hotmail.
1) If I send an Excel or Word document to any of these accounts I get the option to "save" or "open" the attachment. However, if I send a PDF document to any of these accounts the only option is to the "save" the file. Then I have to go find it using a file manager before I can open it. I have tried Adobe PDF viewer & Thinkfree that comes on the device and neither will allow me to open PDFs in the email app.
2) The stock email application will not allow me to attach any files other than pictures. When I click attach it brings up the file manager (it appears to be the stock "my files" application) which allows me to view the SD card and won't show any other file types other than picture types. I have multiple PDFs on the SD card in various folders and NONE of them show up as being able to be attached to the email.
The weird part is that if I use the "Gmail" email application (the one that only allows gmail accounts) I can open PDFs straight from the Gmail application without saving first. I can also attach any file type using this application.
Does the stock email application suck this bad? My two co-workers with Dincs have no problem doing either of the above things.

I tried Touchdown, Maildroid & K9. They all attach all file types & open files directly from the email.
Does anyone elses mail app exhibit the same behavior as mine? Or did mine get messed up somehow.

The issue actually appears to be related to what program the email app will allow you to use to find attachments.
The stock mail program appears to use My Files, but it only allows you to see picture files. The Gmail program will only use "Gallery" to find attach files if you don't have a file explorer installed.
I have Astro installed and if you use the Gmail program and try to attach something it will ask you if you want to use Astro or the Gallery. I then went and uninstalled Astro and went back to attach a file through the Gmail App and it only allowed me to use the Gallery app to look for attachments.
So the problem actually DOES exist in the Gmail app, but the Gmail app will let you use other file explorers to look for attachments.
I just cant see how that got past whatever process they use in developing their app.... How can you design a mail app that doesn't allow you to attach anything but picture files.... I mean thats just ridiculous.
I would not recommend the Fascinate to be honest just because of this issue. Sure it can be worked around using other email apps and downloading file explorers. Its not that big of a deal if you only use Gmail, but if you heavily use exchange and have to rely on the mail app or a 3rd party mail app it sucks.

I ran into this just last night actually when I tried to open a pdf from an email.

So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.

astraelraen said:
So I emailed samsung to ask if this was intentional or not. They didn't give me a real good answer but here is what they said.
"Thank you for your inquiry. With the SCH-I500 mobile phone, you can only attach picture file types. If you would like to attach other files such as PDF files, you need to download an application through the android market for PDF application."
To me, that sounds like this was intentional and the stock mail app will never have the ability to attach anything other than pictures.
Click to expand...
Click to collapse
Out of curiosity, with all the great email apps that you mentioned having tried, why not just use one that does what you need it to do? That's one of the great things about Android: the stock apps are just there to get you started!

Maybe this is a bug due to the DB issues, but whenever I click "Read first unread" for this thread, it takes me here: http://forum.xda-developers.com/showthread.php?p=8315757#post8315757

Some S-Notes Syncing Tips

For those of you experiencing some consternation regarding syncing your S-Notes with Evernote or Google Docs, here is some insight.
If you have attempted to do this, you will see that the .snb file which is your S-Notes file will appear in Evernote and Google Docs as an attachment. You cannot view the contents of this attachment nor can you launch your S-Notes app from Evernote or Google Docs to view the attachment.
So, you may ask yourself, what's the point?
Well, the point is that although neither of these apps can read an S-Note file, they both do provide a garage of sorts in which to park them. By syncing with your Evernote or Google Docs account, any device which has S-Note on it will be able to load all of the notes from your other device. You cannot open them directly from within Evernote or Google Docs but syncing them does make them show up.
So, to summarize. Yes, syncing your S-Notes is helpful in that it provides you common area in which to store your notes which devices using S-Notes can access through syncing.
Hope that was helpful.
P.S., From what I can tell, if you delete a note on your SGN10.1 and perform a syncing operation, the deleted note is NOT also deleted from Evernote or Google Docs. This means that if you delete notes then perform a Syncing operation, your deleted notes will re-appear if they have been synced previously. Swell, right?
To test this. Create a new note, sync it then delete the note. If you then sync again the note you have deleted re-appears.
The only way to permanently delete notes is to go to Evernote or Google Docs and delete them manually.
If I am wrong about this, someone please let me know. I don't claim to be an expert, simply passing along my observations.

If you do want your notes to appear in Evernote / Google Docs where you can actually see them, you can share individual notes as .pdf files with Evernote / Google Docs. However, any other device syncing with Evernote / Google Docs will only load the .snb files into their S-Notes program. So, if you want to share notes through syncing, you must sync the .snb file also. This can be done by either syncing or directly sharing.

Evernote is a MESS.
The more I look at the Android Evernote app the more I realize it is NOT ready for primetime. How the heck does something like this get released to the public?
Problems:
1) There is no option to choose which client controls the content. For instance, should the contributing client control the content and delete any notes from Evernote which no longer exist on it, or should Evernote control the content and even if the contributing client has deleted files, return those to the client? The second method is how Evernote does it. The PROBLEM with this is deleting notes from S-Notes is pointless since Evernote will just return them when you sync your account. There should be an option in Evernote that says, if the contributing client no longer has a file, delete it here as well or, keep the file here but do not sync that file back to the contributing client. Major fail here.
2) There is no way to delete folders from the Android Evernote app. You can only delete individual files which can take quite a while. Again, huge fail.
3) In the Evernote viewing panel, the thumbnails at the bottom will show the user the contents of a .pdf file; however, the viewing screen itself is blank. The only way you can view the note is to open the attached .pdf in a pdf viewer. Why the heck would they have the viewing pain if it does NOTHING? If the ca show the file contents in the thumbnail, why not the viewing pain? Mind blowing fail.

Ok, the heck with Evernote and Google Docs.
Here is the solution:
http://forum.xda-developers.com/showpost.php?p=30711068&postcount=2

Update on S-notes to Evernote
Bumping this old thread. OK, the latest update to JB now allows converting the S-note with four options prior to sharing with evernote. Now you it will be sent as a jpg, pdf, snb (s note file), or text only. If I choose the pdf option to share with evernot it is sent as an attachment. If sent as text only it will appear in the body of the evernote as written text. This helps stream line the evernote integration, but not a real sync as with in S-notes.

viewing s notes on win7
dbrich said:
Bumping this old thread. OK, the latest update to JB now allows converting the S-note with four options prior to sharing with evernote. Now you it will be sent as a jpg, pdf, snb (s note file), or text only. If I choose the pdf option to share with evernot it is sent as an attachment. If sent as text only it will appear in the body of the evernote as written text. This helps stream line the evernote integration, but not a real sync as with in S-notes.
Click to expand...
Click to collapse
I'm new to this forum, what is JB? I'm on a Samsung Galaxy Note 10.1 2014 edition and I'm trying to figure out how to view my s notes that are synced with evernote on my windows 7 computer. They are automatically synced in the s note format and I can't find a program that will let me view the s notes, other than the fuzzy preview evernote gives. If I could tell it to sync as a pdf that would be incredibly helpful.

boda17 said:
I'm new to this forum, what is JB? I'm on a Samsung Galaxy Note 10.1 2014 edition and I'm trying to figure out how to view my s notes that are synced with evernote on my windows 7 computer. They are automatically synced in the s note format and I can't find a program that will let me view the s notes, other than the fuzzy preview evernote gives. If I could tell it to sync as a pdf that would be incredibly helpful.
Click to expand...
Click to collapse
Hi,
I think you'd get better answers here:
http://forum.xda-developers.com/galaxy-note-10-2014

share gallery photos

I just got a used s4 and the previous owner needs me to send them the gallery photos on the phone.
I know I can put them on my computer, zip and email them but how can I package them so they sync or install on their current android phone's gallery either via a tool or their Google account?
Reason being the user requesting their photos is a bit computer illiterate and won't understand how to download an email attachment and extract to a specific folder.

mikeo1313 said:
I just got a used s4 and the previous owner needs me to send them the gallery photos on the phone.
I know I can put them on my computer, zip and email them but how can I package them so they sync or install on their current android phone's gallery either via a tool or their Google account?
Reason being the user requesting their photos is a bit computer illiterate and won't understand how to download an email attachment and extract to a specific folder.
Click to expand...
Click to collapse
Dropbox, Facebook, Picasa etc. Could also use google. (open Gallery (yellow flower), when it is open - Press menu key and the sync options should pop up.
The hard way is making a cd/usb and give it to him the next time ya meet. Or learn him the ways of winrar and emailing. It is the 21th century after all :silly: