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Most of us know that Microsoft released AKU2 for WM5 to manufacturers just before christmas, but does anyone has any solid leads on a release date for any updated ROMs that include it? I heard rumours about imate having a JASJAR update sometime in January - their support staff confirmed "sometime in the next month" but thats a bit vague!
I have a HTC Universal and am therefore happy to know about an XDA EXEC ROM or any other Universal device ROM
Here's my reply from o2:
Hi,
Thank you for your email,
The rumours are correct and Microsoft’s AUK2 update for Windows Mobile 5.0 has been released to our devices team. They are currently working on a ROM upgrade for both our Windows Mobile 5.0 devices.
Unfortunately due to the complexity of developing a stable ROM we currently have no timescales on a public release. All I can advise you to do is keep checking our web site. As soon as the ROM is released it will be available for download at www.my-xda.com under “software updates” for the relevant device.
I hope this answers your query, if you have any more questions don’t hesitate to contact us.
Regards
O2 Customer Technical Support UK
It is really heartening to know that the O2 support staff is going through this forum. It is the best way for manufacturers / distributors and operators to know the ground realities and what problems the user is really experiencing. Once again my appreciation to O2 UK.
Just wish others like I-Mate would do the same.
Kind Regards
? think you might be getting a little confused there...
anyway, I might be applying for a job at O2 Arlington Call Centre, don't know yet, if I do, and I do get the job, XDA Dev will have an O2 staff browsing the forums, that is if there isn't one or more already
AKU 2 is here late febuary or erly march
Hi
I contacted the danish distribuater of Qtek 9000 yesterday and they have AKU 2 updated rom ready late febuary or erly march
wytey said:
? think you might be getting a little confused there...
anyway, I might be applying for a job at O2 Arlington Call Centre, don't know yet, if I do, and I do get the job, XDA Dev will have an O2 staff browsing the forums, that is if there isn't one or more already
Click to expand...
Click to collapse
I'm in an O2 cal centre, but sales only, not suport...
The QTEK ROM with AKU2 will be out beginning of March , Mid-March.
This is a confirmed date.
Working on the law of averages and assuming the o2 Data Support guys are as switched on as normal mid-march sounds good.
Bearing in mind that currently AKU2 is rife with memory leakage and hence the fervent patching that needs to be done at HTC and o2 and the other OEMs ends.
Where can you download qtek roms from????
I still haven't found a decent official website of qtek!!
So even if they build a new rom, where do you get them from? Where do you check if they have released a new rom?!
*Patiently waits for the update*!
San
Hi Guys
Now that HTC have said they are releasing a WM6 upgrade for the Tytn and other operators (see here)
I think it is time we started a mass pester on T-Mobile UK to release the Vario 2 Rom and Rom Updates, I have had mine since October of last year and so far it seems all other operators are providing the original rom and the rom updates except T-Mobile.
Think a massive email spam from all Vario 2 users on here would help to put the pressure on, if not just annoy them enough to stop giving us the same old answer....
Here to complain
I tried that a few weeks back, and they gave me a flat out "no" and the main bulk of their message was that if I wanted WM 6 then I would have to purchase a newer device.
What a load of drivel from them, they are being ultimate t****rs, I have sent another spam mail to them asking what is going on!
I am doubtful I will get a decent reply. What is annoying is HTC are providing the ROM royalty free to the operators! Why are the end users not seeing the benefits in a rom release from them, even the original rom isn't being released as of yet. I know we have the hard work of Cluster, JJ and others creating WM6 but it would be nice of T-Mobile UK to support their users!
Sorry to rant just getting a little miffed off with them!
I know the feeling i've got both the mda's on t-mobile uk and i've seen a rom update (not wm6 mind up the aku 3.3 update) for the mda vario but not the vario 2, so to get wm6 like i'm running on the hermes i had to use a rom that i downloaded from xda. if i have to send it back to be repaired i'm buggerd as t-mobile dont have a rom download for it so i can download to wm5, looks like t-mobile uk are supporting the ameo now and the newer devices
I have send them a uber snotty email I wanna know why there is a lack of support for the device after only 9months!
A response and its not a no or a yes
Thank you for your further Email.
There has been discussions regarding a ROM update for the MDA Vario II to upgrade to Windows Mobile 6, however there has been no clarification as to whether T-Mobile will be providing this as yet.
Any ROM update that is available for any of T-Mobile`s SDA and MDA range of handsets will always be updated onto the following T-Mobile run download website, the link for this is as follows:
www.tm-phonedownloads.com
I would recommend trying this site periodically for any updates or possibly enquire at a later date for any developments.
I am sorry if this is not the answer you were hoping for.
If we can help further please do not hesitate to contact us.
Best regards,
David McAnally
T-Mobile
Jygar said:
David McAnally
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*Sniggers like a juvenile* How apt.
Does anyone know when there will be an update for Bell users? It seems they are lagging behind telus and sprint on the upgrades.....
Bell HTC Vogue WM6.1/GPS/Rev-A Rom
Same concern here, why Bell always need to be 1 year behind his competitors?
The official rom is 1.19.666.1 while others have 3.56.xxx
Yeah, Bell is always late . But for the price I pay for unlimited data. I don't really mind that much.
What HTC Technical Support Says:
I asked the HTC support team about the issue and that what they <strike>answer</strike>, copy pasted me (note the when and if):
"Hello,
Thank you for your inquiry regarding the latest firmware for your Touch.
We understand that it is important you receive all the information to best utilize your device. Currently, our developers have to work with Bell to determine when and if a ROM upgrade will be available. Unfortunately, there is no estimated time for availability of any ROM update. Please check the HTC America website for any software updates that may be released, http://www.htc.com/us . Just click on the support link then choose your device.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support"
As I know Bell policy, I doubt we will ever see such upgrade.
This really sucks...i was looking forward to use the gps system and i don't want to void my warranty by using a different rom....it seems i will have to buy a separate gps receiver after all...
amad99 said:
This really sucks...i was looking forward to use the gps system and i don't want to void my warranty by using a different rom....it seems i will have to buy a separate gps receiver after all...
Click to expand...
Click to collapse
I dont see why everyone is concerned with an official update. Just unlcok and flash a custom rom, which will be 100x better anyways
I read on forums that once the radio is changed from 1 point something to 3 point something, it won't change back properly....since i have a 3 year warranty on the phone i dunno if they will fix something broken if they see it has a diff rom or if something from the cooked rom stays with the phone when i load the oem....
Any input?
Vonn over at Android Community Forums just posted that they got an email from HTC Customer Care saying that there will be an update in the very near future.
Full post from Vonn:
Lots of people will probably be interested in this. It was mailed to me today from HTC Customer Care and comes from HTC Head Office.
"HTC is actively working on a software update that will make your experience on your Hero device better. A partial software update is ready in 10 days and a major release will be available in mid September containing local language support.. Please check our website from time to time and update your device when the software is available"
Customer Care don't know exactly what will be contained in the update though so keep an eye on the site.
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Click to collapse
Cool.
Lets hope the telco's have betas and are testing to allow for us branded Hero users to take advantage of this.
Normally branded phones have their own software, at least my htc diamond did. The website didn't accept my serial code, instead I had to go to the vodafone site to download the official vodafone rom.
Flashing it to a manufacturer rom (for example normal htc-rom) would screw up my warranty through vodafone (but I heard you would get warranty through htc)
So don't just flash, read before you do that
Stafflover said:
Normally branded phones have their own software, at least my htc diamond did. The website didn't accept my serial code, instead I had to go to the vodafone site to download the official vodafone rom.
Flashing it to a manufacturer rom (for example normal htc-rom) would screw up my warranty through vodafone (but I heard you would get warranty through htc)
So don't just flash, read before you do that
Click to expand...
Click to collapse
That's good advice. Be warned, people!
Assuming you still had access, you could just flash it back, no?
Excellent news
Makes a change for HTC normally they wait for the guys on this forum to release updates for them. They must be keen to make sure they get the android market share.
Brilliant!
Excellent!!!
Great!
Can someone enlighten me as to how these updates (especially the "major" update in September) work? Do we completely reflash the entire rom? Will this erase our settings, personal data such as smses and downloaded apps? And will it bring the phone back to being unrooted?
Thanks
It will almost certainly wipe your phone but thanks to the fact that so much is stored on Google's servers and the SD card, I didn't find wiping my Hero was actually too bad. Certainly I was up and running again with far less hassle than my Touch Pro...
It will be interesting to see what improvements HTC can put together and what user issues they resolve with it.
Well, I certainly hope this is the case but the guy I spoke with today at HTC customer service in Sweden gave me quite the opposite impression. He told me no major fw-updates were planned, only minor fixes but no dates were set.
Hopefully, he's not up to speed
he's not, my email from HTC came this evening saying 10 days first, September second, i asked because i hope firmware update will take care of the led issue
Good just in time for the US release. Can't wait to hear what they manage to do.
Aridon said:
Good just in time for the US release. Can't wait to hear what they manage to do.
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So that's why they are doing a firmware update for the US market. Couldn't understand why they were so keen yo get an update out.
suisen said:
he's not, my email from HTC came this evening saying 10 days first, September second, i asked because i hope firmware update will take care of the led issue
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re the leds that will be interesting as my hero has been sent back to HTC for this very reason. When i spoke to customer support they said there was no record of the led issue being reported
Not having LED issues here so I hope the update addresses the UI lag with some performance enhancements.
To be honest, I'm hopeful but not optimistic. Heard all the 'new release in ten days' bollocks from HTC when I had the absolute disaster that was my Kaiser, and never got anything from them then. I hope they've changed...
The Doctor said:
It will almost certainly wipe your phone but thanks to the fact that so much is stored on Google's servers and the SD card, I didn't find wiping my Hero was actually too bad. Certainly I was up and running again with far less hassle than my Touch Pro...
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Click to collapse
Not necessarily. If you're moving from one major build to another, e.g. T-Mobile US to T-Mobile UK ROM, or T-Mobile to Rogers ROM, then yes, you will probably need to wipe. My experience with the 'official' ROMs is that they never require a wipe and are designed to be so.
Hello everyone. I'm here about the share something wich i do hope you all do something similer as i did. I'm very unhappy with HTC, and i really do hope to get HTC more respectfull for all its customers, and participants on turning this phone into a great smartphone.
Here have been the messages wich i've exchanged with HTC corporation and their replys on why doesnt HTC get an update on European firmware, and only on Rogers HTC.
ME: Hello. I just want to say i'm very disapointed with HTC. Rogers made up an update for HTC magic 2.1 android, and HTC isnt giving us one. Just wish to point out with me is a client wich you'll loose. I'm very sad with HTC, when you guys already replied to me that HTC magic wont have 2.1 android.
Best regards,
Jorge Pereira
HTC: Dear Mr. Pereira,
Thank you for contacting us,
We apologize for the inconvenience, however there is no information regarding the release of the 2.1 upgrade for the Rogers Magic on the HTC website.
Please note that any information that any information that do not come from the HTC website can only be regarded as rumors and speculation.
Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline.
Best Regards,
HTC Team
http://www.htc.com
ME: I'll be simple on the reply. Is from your official site:
HTC MAGIC (ROGERS) ÉCLAIR ROM UPDATE 3.54.631.3 | 09.08.2010
at: http://www.htc.com/ca/support/magic-rogers/downloads/
Already download it and tried to update. But was not possible giving id errror. So dont sent sand to my eyes, as i do not believe in you.
Everyone wich has a rooted phone, already flashed it. I want an official update as many HTC magic owners want.
Since there has been a very large lack of knowing where to find the official update, so that you might not say again its a rumour. http://www.htc.com/ca/support/h/magic-update The oficial update site from HTC. Very disapointed with HTC. Lying to its costumers. Never thought this would be a position HTC would have.
HTCear Mr. Pereira, Thank you for contacting us, We apologize for the earlier confusion, however, currently there is no plan to upgrade your phone to Android 2.1. The result of our analysis showed that an upgrade to your phone may impact the user experience and we ultimately decided that an upgrade was not recommended. Your phone will still receive support, and we thank you for your patience and understanding. Please note that you can contact us via support line . For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline. Best Regards, HTC Team http://www.htc.com
ME: Why is it not recomended since rogers have exacly same HTC magic with same board same specs? And if i tell you that i already seen a rooted phone with 2.1 android oficial with Rogers version of android 2.1 workign much better than my 1.5 android? If i tell you that i can get in that android the maximum speed of my internet conection, and iwht my phone i'm limited to a 1,5 Mbps? If i tell you that i decided to root my phone and tested and i get same great results as the other phone? The conclusion would be again, HTC is sending sand to its customers, and you'll be loosing one right here since you are not beeing honest. Experience with Android Rogers ROM is the REAL best experience i could ever have. I never had my internet lag again, i went to 6 Mbps speed at download (thats 4 times what i had before) . How is it even possible to not be recomended? HTC this info is beeing shared by everyone with HTC magics. I'm sure you are all receiving same emails as i am. I'm just speaking in a forum about this. XDA Forum, please do check at HTC Magic section it because i'm really sad you are working in a such unhonored manner. Thank you again for the replys. Best regards, Jorge Pereira
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I hope by this i can get a petition where everyone complains and HTC really releases an european edition. Would be great to get a European Radio edition and other things. Anyways Thank you everyone wich tries with me
you should really try to get something proofread or just use you native language when filing formal complaints.
on the other hand, yes it does suck that you havent gotten an update, but they never said it would be updated. you should look into a custom rom.
but the thing is. ROgers has an official update great for android. Wich has HTC hand. What more proof do we need?
jgcaap said:
but the thing is. ROgers has an official update great for android. Wich has HTC hand. What more proof do we need?
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He's referring to grammar, spelling and punctuation. Companies are less likely to take you seriously when you have sentences such as:
"Just wish to point out with me is a client wich you'll loose."
What?
"Everyone wich has a rooted phone..."
I'm thinking maybe the word that would be more appropriate.
"Is from your official site:"
How about "This is from your official site"
Look, when you are writing something important you want it to sound important otherwise they are less likely to understand it as such. This is unless your about ten years and writing to Fisher-Price.