Database Users

News on Bell HTC Vogue WM6.1/GPS/Rev-A Rom Update?

Does anyone know when there will be an update for Bell users? It seems they are lagging behind telus and sprint on the upgrades.....

Bell HTC Vogue WM6.1/GPS/Rev-A Rom
Same concern here, why Bell always need to be 1 year behind his competitors?
The official rom is 1.19.666.1 while others have 3.56.xxx

Yeah, Bell is always late . But for the price I pay for unlimited data. I don't really mind that much.

What HTC Technical Support Says:
I asked the HTC support team about the issue and that what they <strike>answer</strike>, copy pasted me (note the when and if):
"Hello,
Thank you for your inquiry regarding the latest firmware for your Touch.
We understand that it is important you receive all the information to best utilize your device. Currently, our developers have to work with Bell to determine when and if a ROM upgrade will be available. Unfortunately, there is no estimated time for availability of any ROM update. Please check the HTC America website for any software updates that may be released, http://www.htc.com/us . Just click on the support link then choose your device.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support"
As I know Bell policy, I doubt we will ever see such upgrade.

This really sucks...i was looking forward to use the gps system and i don't want to void my warranty by using a different rom....it seems i will have to buy a separate gps receiver after all...

amad99 said:
This really sucks...i was looking forward to use the gps system and i don't want to void my warranty by using a different rom....it seems i will have to buy a separate gps receiver after all...
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I dont see why everyone is concerned with an official update. Just unlcok and flash a custom rom, which will be 100x better anyways

I read on forums that once the radio is changed from 1 point something to 3 point something, it won't change back properly....since i have a 3 year warranty on the phone i dunno if they will fix something broken if they see it has a diff rom or if something from the cooked rom stays with the phone when i load the oem....
Any input?

Having problems with your T-mobile HD2? Let HTC & T-mobile know!

Like a lot of people on the forum, their HD2 has caused them a lot of headaches and problems. After waiting patiently from the Euro launch of this phone, my anticipation for this phone was at all time high, more so when I got my 2G iPhone. After I got it, lots of problems like phone slowdown, lag, freezing, SMS/Message App slowdown, lag and freezing. Weather tab freezing, Music player slowdown or skipping (.mp3 skip? What? lol). Data stop working, disconnecting or won't auto connect. Camera lag or slowdown, Email problems, delete email but they come back, or can't send emails. Sleep/Lock of death, phone won't wake up. Phone resets it's self on it's own and I can go on, lol.
I've done everything people have told me do here. I've kill all task, soft reset, hard reset 5x, taken the battery out, taken the memory card out etc. The only thing I haven't done (and will not do) is flash my ROM. The one thing I notice is, if I run "Today" instead of "Sense UI" the phone works fine, so that means Sense UI is buggy. I've contacted T-mobile and HTC, most recently HTC, I've talk to three different people and finally we are getting somewhere.
Here are the last 3 emails out of a total 11 emails I got back from HTC:
Hello Michael,
Thank you for your responses to our questions.
Thanks to your responses, I was able to work with our headquarters on this behavior with your device.
We are investigating this issue with your phone freezing. Since you notice this behavior with HTC Sense enabled, we will likely have to update the software for the HD2. I cannot provide a timeframe for an update, but I can tell you where to look for updates. T-Mobile hosts the updates for their Windows Mobile phones at www.t-mobile.com/wmupgrade.
I hope that we have addressed your question in detail.
Thank you again,
Ryan
HTC Technical Support
www.htc.com/us
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Click to collapse
Hello Michael,
Thank you for your response.
The freezing issue is to be helped with a ROM update as soon as possible. Our ROM updates for T-Mobile phones are hosted by T-Mobile as soon as they are available.
If you still need further response, feel free to let me know what your concern is.
Ryan
HTC Technical Support
www.htc.com/us
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Click to collapse
Hello Michael,
Thank you for your response.
You do not have to apologize to me. I understand how frustrating it is when your device freezes. I hope that the update will be out soon. There are many factors that go into finalizing an update between T-Mobile and HTC, so it may feel like it is taking a while. I do know that from HTC’s US headquarters that we are hard at work to address this issue.
Thank you,
Ryan
HTC Technical Support
www.htc.com/us
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Click to collapse
Members, please, contact HTC by using this link HTC Customer Service, fill out the quick information and send it, and PRESS THE ISSUE that your phone is having terrible problems. I have link them to this forum and they are READING the threads here but it's more apparent if you keep contacting them, get the message out so they can get an update out ASAP.

are we really having this much trouble with our phones? I mean I understand that sense ui is laggy at times.. but if I remember to kill all my running tasks, its not that bad..
I have had a big problem with 3g connectivity but im not tech in a 3g area... but I go from h to 3g to g in the same spots my g1 has 3g.. I called and told tmo..
I mean granted this isn't a rooted android device but this is a good wm phone.. nearly everything I expected...

Raadius said:
...
The only thing I haven't done (and will not do) is flash my ROM.
...
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Why not?
There are roms that are nearly identical to stock, with just bug-fixes--which seems exactly like what you want.

That's overkill. If I had to do all of that to my phone. I would have gotten rid of it already. The only real problem I had was my phone would not stay on 3G and my wifes phone is always on it.
I'm getting a replacement though.

SaintNULL said:
Why not?
There are roms that are nearly identical to stock, with just bug-fixes--which seems exactly like what you want.
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It voids your warranty and if you for some odd reason when you wake up some day within the next year and your phone doesn't turn on, and you send it back for a new one, and they find that you have a custom ROM on it, you'll have to pay full price for a new one. It's simply not worth it in my eyes to put on a custom ROM that voids the warranty of a 550 dollar phone to see Sense UI move a little bit smoother.

no one
No ones going to do anything if you dont complain, they'll just say that they dont have records of complaints and its not a known issue. so they cant do anything about it.
i just sent a message

The only real problems I have with tmobile is their bad coverage areas and even though they have bad coverage areas, their coverage areas are exaggerated. It says I should have web coverage in my area, but when I try to place an order for a plan they tell me that cant do it because there is no service in my area. That and I could only half hear the person on the phone because I could hear a bunch of idiots in the back ground not doing their jobs and some god awful singing. And I have to order a new sim card because they said that my sim number must have been an accidentaly reissued number because its already in use.

jas0nw0ng said:
It voids your warranty and if you for some odd reason when you wake up some day within the next year and your phone doesn't turn on, and you send it back for a new one, and they find that you have a custom ROM on it, you'll have to pay full price for a new one. It's simply not worth it in my eyes to put on a custom ROM that voids the warranty of a 550 dollar phone to see Sense UI move a little bit smoother.
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Click to collapse
Took the words out of my mouth.

I just sent a message, after this device might never buy a HTC phone ever again.

I don't know why anyone who's apprehensive to flashing ROMS is even here.
No offense, but this whole forum is built around flashing ROMS. It's one thing if you don't want to go that route, but getting on your high-horse and telling people its a bad idea to flash roms because it voids your warranty is a little much.
Most of the people here understand the risks involved with flashing roms, and anyone who really knows what they're doing knows that the risk is minimal, and that except for extreme cases (and stupidity), a phone can be brought back to stock if needed. Unless you flashed the wrong rom and bricked your device, the only reason you wouldn't be able to bring it back to stock is hardware malfunction due to physical damange...and in most cases, those aren't covered by warranty.
Most people here also know the benefits of flashing ROMS and modifying the UI to make it work, and aren't holding their breaths for a fix from HTC or T-Mobile. Most people here bought the HD2 expecting the stock ROM to suck, and knew that the only way to get it working at the level of their expectations is to flash a custom ROM. If waiting for a fix from HTC or T-Mobile is the route you want to go, then hit up the t-mobile forum, because honestly, the problems a lot of you are facing on the stock ROM, don't exist on custom ROMS. The chefs here will always be 5 steps ahead of T-Mobile and HTC.
It's not just about sense running smoother....its correcting innate problems in WM6.5 and sense that can make the device a pain in the ass to use. Its about making the OS and UI more accessible, capable, and above all, less prone to crashes and more stable!

mystik610 said:
I don't know why anyone who's apprehensive to flashing ROMS is even here.
No offense, but this whole forum is built around flashing ROMS. It's one thing if you don't want to go that route, but getting on your high-horse and telling people its a bad idea to flash roms because it voids your warranty is a little much.
Most of the people here understand the risks involved with flashing roms, and anyone who really knows what they're doing knows that the risk is minimal, and that except for extreme cases (and stupidity), a phone can be brought back to stock if needed. Unless you flashed the wrong rom and bricked your device, the only reason you wouldn't be able to bring it back to stock is hardware malfunction due to physical damange...and in most cases, those aren't covered by warranty.
Most people here also know the benefits of flashing ROMS and modifying the UI to make it work, and aren't holding their breaths for a fix from HTC or T-Mobile. Most people here bought the HD2 expecting the stock ROM to suck, and knew that the only way to get it working at the level of their expectations is to flash a custom ROM. If waiting for a fix from HTC or T-Mobile is the route you want to go, then hit up the t-mobile forum, because honestly, the problems a lot of you are facing on the stock ROM, don't exist on custom ROMS. The chefs here will always be 5 steps ahead of T-Mobile and HTC.
It's not just about sense running smoother....its correcting innate problems in WM6.5 and sense that can make the device a pain in the ass to use. Its about making the OS and UI more accessible, capable, and above all, less prone to crashes and more stable!
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+1
It's almost as if the OP was attempting a very elaborate troll. The site is called "xda-developers", not "xda-lovers".
If you are looking to mod your device within the so-called "safe" limits that HTC and T-Mobile force upon you, maybe you would be better off hanging out over at freewareppc, instead of a modding forum.
#JustSaying

Snarksneeze said:
+1
It's almost as if the OP was attempting a very elaborate troll. The site is called "xda-developers", not "xda-lovers".
If you are looking to mod your device within the so-called "safe" limits that HTC and T-Mobile force upon you, maybe you would be better off hanging out over at freewareppc, instead of a modding forum.
#JustSaying
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+2
I can tell you that I had many of those problems and after flashing a custom rom, I've fixed my HD2 almost to perfection, not only the way it looks but stability. Only problem I keep having is 3G connection problems, and by the looks of it, its not the device anymore, seems more like T-mobile's service.

I agree with both perspectives.
I flashed my phone the second day I had it. I'm new to WinMo and was a little nervous, but now I flash weekly (would be daily, but I don't want to become an addict... ) Flashing is night and day from stock and I would never go back (unless it was warranty related).
That being said, I agree with compaining to HTC and T-MO. If there are enough people complaining, then more work will be done to fix those problem, which will lead to better/more frequent updates for the chefs to work with. That way, it's win win. I love HTC devices, they are the best, but when I accidentally dial someone, and it takes me 10 seconds to get to where I can hang up because of lag on a device that technically qualifies to run Windows XP.... That seems unacceptable to me.

joe_coolish said:
I agree with both perspectives.
I flashed my phone the second day I had it. I'm new to WinMo and was a little nervous, but now I flash weekly (would be daily, but I don't want to become an addict... ) Flashing is night and day from stock and I would never go back (unless it was warranty related).
That being said, I agree with compaining to HTC and T-MO. If there are enough people complaining, then more work will be done to fix those problem, which will lead to better/more frequent updates for the chefs to work with. That way, it's win win. I love HTC devices, they are the best, but when I accidentally dial someone, and it takes me 10 seconds to get to where I can hang up because of lag on a device that technically qualifies to run Windows XP.... That seems unacceptable to me.
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In a perfect world, a company like HTC would hear their customer's cries and devote all of their resources and attention to releasing regular updates. In the real world, HTC has released 4 phones after the HD2, and lined-up several others...they aren't interested in developing for the HD2 anymore. People have been complaining to HTC about the HD2 since it was released in Europe back in November....and they still haven't really addressed most of the concerns.
Most of the 'problems' people complain about are innate characteristics of windows mobile....You see people complaing because their phones lag or crash because they don't manage task manager, but that's an innate characteristic of a multi-tasking OS! On the other side of the fence, you have MS getting bashed for getting rid of multi-tasking in WP7...you have people bashing the iPhone for years over its lack of multi-tasking....and when they come up with a quasi-multi tasking solution, they get bashed for it not being 'true' multi-tasking!

mystik610 said:
In a perfect world, a company like HTC would hear their customer's cries and devote all of their resources and attention to releasing regular updates. In the real world, HTC has released 4 phones after the HD2, and lined-up several others...they aren't interested in developing for the HD2 anymore. People have been complaining to HTC about the HD2 since it was released in Europe back in November....and they still haven't really addressed most of the concerns.
Most of the 'problems' people complain about are innate characteristics of windows mobile....You see people complaing because their phones lag or crash because they don't manage task manager, but that's an innate characteristic of a multi-tasking OS! On the other side of the fence, you have MS getting bashed for getting rid of multi-tasking in WP7...you have people bashing the iPhone for years over its lack of multi-tasking....and when they come up with a quasi-multi tasking solution, they get bashed for it not being 'true' multi-tasking!
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Ha! It's so true My wife has a myTouch and she complained that the battery life on it sucked and I said that all smartphones get worse battery life than the dumbphones she was use to. Well, one night she said that she understood that batterlife was worse on smartphones, but having to recharge your phone 2-3 times a day was getting rediculous along with the horrible unresponsiveness. Finally I took a look to see what was up, and I guess I must have forgotten to explain "task management" with her, as she had every application on the phone open and running at the same time! Poor phone took a pretty decent beating the first couple of weeks she had it
But back on topic, if HTC releases an update to its Sense UI for WinMo, it should benefit all users of Sense UI (WinMo) reguardless of what phone it's running on. So even if there are newer models, updates should work on older models. That's at least what happened with my Pioneer Navigation system. There were lots of complains about things not working (even a few posts like this on a forum) and that summer they released a newer model that used the same software so our models got the upgrade too. I'm not saying it was a "Windows 7 moment" but I do like to think that our nagging helped.
I'm all for complaining to companies if it means that they produce better quality products. If we just sit around and accept it, then QoS will go down. There must be some formula where the cost of developement is compared to the cost of responding to complaints. When complaints go up, the other adjusts itself accordingly to maximize profit. Lower complains, less developement until complaints go back up! That kind of thing.
Just my 2 cents. But over all, I'm quite happy with kumar's work. If I were still on stock, I'd be upset too.

This is what pisses me off about the whole issue... we ALL know what this site is about. Regardless, NO ONE should HAVE to flash a damn rom to get a phone to function like it should out of the box...especially when you have people that are spending $400+ for it. That's just plain pathetic, bs and I just couldnt go for it which was why I simply returned mine and got my money back. Flashing is cool, but not everyone comes here for new roms... some people come for software, tweaks or to figure out how to do other things.
Telling someone that they SHOULD just flash a rom and deal with it.. even though roms are nice lets just be real, almost every single one of them has SOME kind of bugs with it. That's one of the main reason I stopped doing the flash dance and chose to stick with the stock rom to begin with. But when you buy the phone and it already has bugs, YES people have the right to complain about it and want the issue resolved. That's about as dumb as buying a Mercedes with a blown header and saying.. well you should just put aftermarket headers on it anyways. Should the car just WORK when you buy it? And if it doesnt work.. you take it back and get it serviced or another car.

joe_coolish said:
Ha! It's so true My wife has a myTouch and she complained that the battery life on it sucked and I said that all smartphones get worse battery life than the dumbphones she was use to. Well, one night she said that she understood that batterlife was worse on smartphones, but having to recharge your phone 2-3 times a day was getting rediculous along with the horrible unresponsiveness. Finally I took a look to see what was up, and I guess I must have forgotten to explain "task management" with her, as she had every application on the phone open and running at the same time! Poor phone took a pretty decent beating the first couple of weeks she had it
But back on topic, if HTC releases an update to its Sense UI for WinMo, it should benefit all users of Sense UI (WinMo) reguardless of what phone it's running on. So even if there are newer models, updates should work on older models. That's at least what happened with my Pioneer Navigation system. There were lots of complains about things not working (even a few posts like this on a forum) and that summer they released a newer model that used the same software so our models got the upgrade too. I'm not saying it was a "Windows 7 moment" but I do like to think that our nagging helped.
I'm all for complaining to companies if it means that they produce better quality products. If we just sit around and accept it, then QoS will go down. There must be some formula where the cost of developement is compared to the cost of responding to complaints. When complaints go up, the other adjusts itself accordingly to maximize profit. Lower complains, less developement until complaints go back up! That kind of thing.
Just my 2 cents. But over all, I'm quite happy with kumar's work. If I were still on stock, I'd be upset too.
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That would probably be true if HTC were releasing more windows mobile based phones and updating sense for new models, but windows mobile is at the literal end of its product life cycle, and development has come to a hault. We've already seen sense updates for Android, but most of those probably won't make it to windows mobile.
Unless it becomes a public relations nightmare for HTC, I don't see them springing to the service of HD2 users....cost is the biggest reason. They've already sold us an HD2, and they've moved onto releasing several models to replace the HD2. Continuing to develop for it will do nothing to generate more revenue for them. HTC's market-share is growing significantly by constantly pushing the hardware bar higher every few months.

I dont think these people who flash roms understand that, a phone shouldnt have so many ****in issues. It should work properly, and their is no word on whether or not T-mobile/HTC are working on an update..This completely B.S for a phone to have so many issues..I've had a dash,iphone, BB 97000 no problems..

Raadius said:
Like a lot of people on the forum, their HD2 has caused them a lot of headaches and problems. After waiting patiently from the Euro launch of this phone, my anticipation for this phone was at all time high, more so when I got my 2G iPhone. After I got it, lots of problems like phone slowdown, lag, freezing, SMS/Message App slowdown, lag and freezing. Weather tab freezing, Music player slowdown or skipping (.mp3 skip? What? lol). Data stop working, disconnecting or won't auto connect. Camera lag or slowdown, Email problems, delete email but they come back, or can't send emails. Sleep/Lock of death, phone won't wake up. Phone resets it's self on it's own and I can go on, lol.
I've done everything people have told me do here. I've kill all task, soft reset, hard reset 5x, taken the battery out, taken the memory card out etc. The only thing I haven't done (and will not do) is flash my ROM. The one thing I notice is, if I run "Today" instead of "Sense UI" the phone works fine, so that means Sense UI is buggy. I've contacted T-mobile and HTC, most recently HTC, I've talk to three different people and finally we are getting somewhere.
If your device has so much problems im sure it's a faulty one why not replace it under warranty??
Mine working perfectly out of box (i wonder where's the lagging was) i dont flash my rom, if it aint broken why fix it? i just do some tweaks that's all
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because i dont want a refurbished phone. I seriously think i'm done with HTC and anything they add to a phone. I will never buy a phone with Sense U.I on android only ones that dont have it. Also why cant they keep us posted on an update. Its kind of B.S that they release a phone but stop making updates or wont make any because Windows Mobile is dead.. Thats like M.S not updating XP or Vista anymore because Windows 7 is out. People bought this phone a month ago so its ****in new in the U.S and their should be updates being handed out..If not HTC i hope they fail as a company and prob will in the future. Creative destruction new companies come and old ones die just like Palm.

HTC Corportation Complain shared

Hello everyone. I'm here about the share something wich i do hope you all do something similer as i did. I'm very unhappy with HTC, and i really do hope to get HTC more respectfull for all its customers, and participants on turning this phone into a great smartphone.
Here have been the messages wich i've exchanged with HTC corporation and their replys on why doesnt HTC get an update on European firmware, and only on Rogers HTC.
ME: Hello. I just want to say i'm very disapointed with HTC. Rogers made up an update for HTC magic 2.1 android, and HTC isnt giving us one. Just wish to point out with me is a client wich you'll loose. I'm very sad with HTC, when you guys already replied to me that HTC magic wont have 2.1 android.
Best regards,
Jorge Pereira
HTC: Dear Mr. Pereira,
Thank you for contacting us,
We apologize for the inconvenience, however there is no information regarding the release of the 2.1 upgrade for the Rogers Magic on the HTC website.
Please note that any information that any information that do not come from the HTC website can only be regarded as rumors and speculation.
Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline.
Best Regards,
HTC Team
http://www.htc.com
ME: I'll be simple on the reply. Is from your official site:
HTC MAGIC (ROGERS) ÉCLAIR ROM UPDATE 3.54.631.3 | 09.08.2010
at: http://www.htc.com/ca/support/magic-rogers/downloads/
Already download it and tried to update. But was not possible giving id errror. So dont sent sand to my eyes, as i do not believe in you.
Everyone wich has a rooted phone, already flashed it. I want an official update as many HTC magic owners want.
Since there has been a very large lack of knowing where to find the official update, so that you might not say again its a rumour. http://www.htc.com/ca/support/h/magic-update The oficial update site from HTC. Very disapointed with HTC. Lying to its costumers. Never thought this would be a position HTC would have.
HTCear Mr. Pereira, Thank you for contacting us, We apologize for the earlier confusion, however, currently there is no plan to upgrade your phone to Android 2.1. The result of our analysis showed that an upgrade to your phone may impact the user experience and we ultimately decided that an upgrade was not recommended. Your phone will still receive support, and we thank you for your patience and understanding. Please note that you can contact us via support line . For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx, you'll find a toll free number that you can dial only from a landline. Best Regards, HTC Team http://www.htc.com
ME: Why is it not recomended since rogers have exacly same HTC magic with same board same specs? And if i tell you that i already seen a rooted phone with 2.1 android oficial with Rogers version of android 2.1 workign much better than my 1.5 android? If i tell you that i can get in that android the maximum speed of my internet conection, and iwht my phone i'm limited to a 1,5 Mbps? If i tell you that i decided to root my phone and tested and i get same great results as the other phone? The conclusion would be again, HTC is sending sand to its customers, and you'll be loosing one right here since you are not beeing honest. Experience with Android Rogers ROM is the REAL best experience i could ever have. I never had my internet lag again, i went to 6 Mbps speed at download (thats 4 times what i had before) . How is it even possible to not be recomended? HTC this info is beeing shared by everyone with HTC magics. I'm sure you are all receiving same emails as i am. I'm just speaking in a forum about this. XDA Forum, please do check at HTC Magic section it because i'm really sad you are working in a such unhonored manner. Thank you again for the replys. Best regards, Jorge Pereira
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I hope by this i can get a petition where everyone complains and HTC really releases an european edition. Would be great to get a European Radio edition and other things. Anyways Thank you everyone wich tries with me

you should really try to get something proofread or just use you native language when filing formal complaints.
on the other hand, yes it does suck that you havent gotten an update, but they never said it would be updated. you should look into a custom rom.

but the thing is. ROgers has an official update great for android. Wich has HTC hand. What more proof do we need?

jgcaap said:
but the thing is. ROgers has an official update great for android. Wich has HTC hand. What more proof do we need?
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He's referring to grammar, spelling and punctuation. Companies are less likely to take you seriously when you have sentences such as:
"Just wish to point out with me is a client wich you'll loose."
What?
"Everyone wich has a rooted phone..."
I'm thinking maybe the word that would be more appropriate.
"Is from your official site:"
How about "This is from your official site"
Look, when you are writing something important you want it to sound important otherwise they are less likely to understand it as such. This is unless your about ten years and writing to Fisher-Price.

Truth on the Froyo tracking hoax

Incredible how much info on the new Froyo update on this forum is plain Incorrect. Devices with original Dutch (Netherlands) product codes are not oficially upgradeable yet nor are they in Germany or any other countries on the European mainland! Anyone who claims it is either didn't remove the KIES hack properly or changed their product code accidentally in a previous flash.
As far as I know the update is as of yet oficially only available to Scandinavian customers. They do this because it is a small market with relatively few technologically challenged customers. If there are any major flaws (major meaning so big it would result in legal problems or put a serious strain on the user experience if they went ahead seeding the fw to a greater subset of customers) in the firmware they will correct it before rolling it out to other markets. Nokia (with the very flawed N97) and Sony Ericisson are both known to follow this logic as well and usually pick the Nordic countries as guinea pigs (or sometimes even more narrowed down to only Norway).
But don't take my word for it, take a look at this video from Nokia's highest product manager.
http://www.youtube.com/watch?v=EBah223no8Y&feature=player_embedded

Hi, Finland here. Stock, unrooted --> Kies kindly offered to upgrade my SGS to 2.2 a few days ago - YAY!
I am really, really pissed off right now. So far, I've come upon about 50 force close bugs. In addition to that, I have found very little (or none) new features that I really need or even notice, or any improvements/fixes.
But I TRUST all these will be fixed for you all in other countries!

thurtig said:
Hi, Finland here. Stock, unrooted --> Kies kindly offered to upgrade my SGS to 2.2 a few days ago - YAY!
I am really, really pissed off right now. So far, I've come upon about 50 force close bugs. In addition to that, I have found very little (or none) new features that I really need or even notice, or any improvements/fixes.
But I TRUST all these will be fixed for you all in other countries!
Click to expand...
Click to collapse
Thank you for playing guinea pig, because of you I won't have to be angry

There is just one slight problem.
We keep reporting bugs to Samsung Finland, but their response is mostly:
"We haven't come across this before. We are really surprised."
This is even for show-stopper bugs like the "can't receive SMS messages" bug, which is highly annoying (btw, this is an Eclari 2.1 bug, haven't tested under 2.2).
So, my question is: what good is all this testing, if they don't take feedback from experienced developers/users/testers/debuggers seriously?

vasra said:
There is just one slight problem.
We keep reporting bugs to Samsung Finland, but their response is mostly:
"We haven't come across this before. We are really surprised."
This is even for show-stopper bugs like the "can't receive SMS messages" bug, which is highly annoying (btw, this is an Eclari 2.1 bug, haven't tested under 2.2).
So, my question is: what good is all this testing, if they don't take feedback from experienced developers/users/testers/debuggers seriously?
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Click to collapse
I guess the problem is that this strategy of using a contained set of customers as test case is thought out by a couple of geniuses in Samsung corporate and they fail to direct the resources necessary to pump up customer service departments in those areas to handle reports from users. Receiving bug reports from the right people in one thing, logging and handling them is quite another trait.
I therefore doubt that the goal of seeding the firmware to tech savvy Scandinavians with high speed broadband connections is really to receive bug reports from them. Bug reports are usually only picked up at an earlier stage of development. Basically, the feedback from the Scandinavians is used to either decide whether to go ahead releasing the fw to the rest of the world or to send it back to the development team for further fixing.
You are right to note that this makes the whole idea behind the strategy seem like weak. However, the goal of the test is only to assure that the new firmware does not cause any major deterioration in usability or customer experience. Remaining smaller issues can also be fixed once the firmware is rolled out to a greater population of customers.
You should look at the release in the Scandinavian countries as step 3 superseding testing first by Samsung's own engineers and second by people in e.g. this community two whom the software is intentionally "leaked". The leak being Samsung making it possible to test for them by changing one line in a text file.

Could be that their servers are simply not prepared for a simultaneous global release.
They say galaxy s sales have already passed the 5M mark...
Sent from my GT-I9000 using XDA App

pmos69 said:
Could be that their servers are simply not prepared for a simultaneous global release.
They say galaxy s sales have already passed the 5M mark...
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
That would be one possibility. It happened to apple when they released the iPhone 3G simultaneously with an update for the iPhone 2G. I remember apple's servers being so overloaded that customers couldn't activate their newly purchased 3G devices. I don't think it explains though why Samsung hasn't released the fw outside of Scandinavia yet.

pmos69 said:
Could be that their servers are simply not prepared for a simultaneous global release.
They say galaxy s sales have already passed the 5M mark...
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Not a bad point at all.
I mean, they're a Fortune 500 company so you expect them to have the infrastructure to perform a worldwide release but perhaps they did encounter these issues.
Or perhaps it's typical samsung bs

thurtig said:
Hi, Finland here. Stock, unrooted --> Kies kindly offered to upgrade my SGS to 2.2 a few days ago - YAY!
I am really, really pissed off right now. So far, I've come upon about 50 force close bugs. In addition to that, I have found very little (or none) new features that I really need or even notice, or any improvements/fixes.
But I TRUST all these will be fixed for you all in other countries!
Click to expand...
Click to collapse
Thanks for testing the firmware for us (Y)... cheers!

I am trying to put this point to my fellow Xda members that even if these firmwares are released thru kies, they may still be public beta or Rc. Like all the eclair jmx builds which some claim to be released to a specific location, could only prove that they are testing the software among a specific group of people.
Most probably a release will have a proper timestamp on the firmware code. I still firmly believe jpm is a Rc at best unless Samsung confirms it to be a release.
Sent from my GT-I9000 using XDA App

Prankey said:
I still firmly believe jpm is a Rc at best unless Samsung confirms it to be a release.
Click to expand...
Click to collapse
Samsung has confirmed the version they are rolling out to the Nordic region now is "The Android 2.2 upgrade". (press release)
That's not to say they won't release a different version to the rest of the world, but it is not an RC.

Have any of the guys that upgraded and have problems, tried to factory reset the phone?
Froyo is somewhat different from Eclair and i think, that you should wipe at least dalvik cache, to have the stable device (that's from my experience with Hero).
I've read, that people have issues after upgrade, but everything's starting to work fine after wipe.
Personally i've updated to froyo using Kies registry hack, but after update i did factory reset, and i do not have ANY issues with the phone.

So if the rest of the world is going to get froyo through kies until the end of October, nobody is saying anything about the OTA update.
Anyone has a guesstimate on OTA update?

szczeslaw said:
Have any of the guys that upgraded and have problems, tried to factory reset the phone?
Froyo is somewhat different from Eclair and i think, that you should wipe at least dalvik cache, to have the stable device (that's from my experience with Hero).
I've read, that people have issues after upgrade, but everything's starting to work fine after wipe.
Personally i've updated to froyo using Kies registry hack, but after update i did factory reset, and i do not have ANY issues with the phone.
Click to expand...
Click to collapse
same here - factory reset - phone all good.
been using Copilot for 4 days or so now ... and has not missed a trick - work is 35 plus miles - even handled bluetooth calls while using copilot - no problems so far.
problem with my mic though so need tmobile to update so i can take it back

szczeslaw said:
Have any of the guys that upgraded and have problems, tried to factory reset the phone?
Froyo is somewhat different from Eclair and i think, that you should wipe at least dalvik cache, to have the stable device (that's from my experience with Hero).
I've read, that people have issues after upgrade, but everything's starting to work fine after wipe.
Personally i've updated to froyo using Kies registry hack, but after update i did factory reset, and i do not have ANY issues with the phone.
Click to expand...
Click to collapse
conuk said:
same here - factory reset - phone all good.
been using Copilot for 4 days or so now ... and has not missed a trick - work is 35 plus miles - even handled bluetooth calls while using copilot - no problems so far.
problem with my mic though so need tmobile to update so i can take it back
Click to expand...
Click to collapse
+1
I probably went overboard but coming from a variety of symbian handsets I always like to start from a clean slate when upgrading to a major firmware.
I was on Tayutama's JM8 ROM. I backed up my contacts via Kies (even though I already had a backup on Outlook). I used SMS BackUp & Restore and Call Logs BackUp & Restore to save my SMS/Call log info. I didn't back up anything through Titanium. I un-did RyanZA's OCLF.
I then flashed a stock JM8 through Odin with .512 pit re-partition checked. Booted up phone and reset to factory settings.
Then upgraded to JP6 through Kies with XEE registry hack. Then factory wiped again (Probably unnecassary, I know). Then restored contacts from Kies and SMS/Call Logs from the Back & Restore apps. Re-installed all apps manually through AppBrain again. (I read restoring from Titanium causes conflict with the new firmware).
Been running it for 3 days without reboot and no force closes and the battery life is the same as before. Loving the new froyo features. No SMS bugs, Market App present and upgraded, no camera bugs, wifi even better than JM8, GPS slightly better - good enough for the occasional car navigation. The only issues I've had are with the browser which now crashes on the Guardian website, when it never used to before. But the flash websites work like a charm.

silverstorm said:
Been running it for 3 days without reboot and no force closes and the battery life is the same as before. Loving the new froyo features. No SMS bugs, no camera bugs, wifi even better than JM8, GPS slightly better - good enough for the occasional car navigation. The only issues I've had are with the browser which now crashes on the Guardian website, when it never used to before. But the flash websites work like a charm.
Click to expand...
Click to collapse
Do you have moved apps to SD card? Settings -> Applications -> Manage Applications -> Third-party -> app -> Move to SD card?
- After boot the icons of the moved apps have gone from the Home pages and Folders.
Do you have in the Contacts all the letters on the right side selection?
- There is only two letters and a dot etc. Third of the letters have gone away. There could be contacts or not, no direct pick to contact any more.
etc.
Yes, I made factory reset before upgrade.
I'm very disappointed to the upgrade, but there is one cheerful feature for me. I have bought two Samsung phones at once: the first one and the last one.

I just can't understand why you are moving apps to sd on sgs? Man you have 2gb internal memory for your apps. What's the point?
Sent from intergalactic cosmic invaders battleship.

We got a statement from a Samsung offical. I cant post a link here because I'm a "new" member (more like old lurker), but if you go to droidnytt.no with google translate you'll see it. Basically it was taken down.

[email protected] said:
Do you have moved apps to SD card? Settings -> Applications -> Manage Applications -> Third-party -> app -> Move to SD card?
- After boot the icons of the moved apps have gone from the Home pages and Folders.
Do you have in the Contacts all the letters on the right side selection?
- There is only two letters and a dot etc. Third of the letters have gone away. There could be contacts or not, no direct pick to contact any more.
etc.
Yes, I made factory reset before upgrade.
I'm very disappointed to the upgrade, but there is one cheerful feature for me. I have bought two Samsung phones at once: the first one and the last one.
Click to expand...
Click to collapse
Nope, haven't moved any apps to SD. Didn't see the point when I have 2GB storage.
Now that you mentioned the Contacts letters on the right hand side, yes, I do have some random letters (every third or fourth letter) replaced with a dot. But the sliding search still works the same way and I can access the contacts in the relevant alphabet area. Looks odd, but not a deal-breaker for me.
I am enjoying this release of froyo. It will see through until Samsung release the proper UK release which I will then no doubt be eager to adopt anyway.

Before this thread goes any further, would the OP please explain how they know this?
Because, for all we know, it may be fiction. There have been plenty of cases here where stuff has been "confirmed" by people, and the reality was, their "confirmation" was based on guessing, or rumor sites.
So I'd like to know how we know this to be true? Whilst I'd be inclined to believe that the mobile carrier simply decided that they wanted to rollout a beta, and it is true, that is an opinion. And I'd like to see others start to challenge claims made here, just to be sure we are accurate

chevron unlock mess up official at&t updates?

I have a hd2/hd7 & decided to get a Samsung focus. I just read of pocketnow.com that Microsoft is saying all the people that did nodo un official will be stuck not able to update passed nodo. My question is can I unlock my focus & wait for the official at&t update without worrying about messing my phone up for updates?

it worked fine for me.

@Freddy2Fred what do you mean? My concern is if I unlock my focus when I get it & also install the re-unlock so when I update to nodo will it effect my future updates?
This is what the article says on pocketnow......
"Monday the ChevronWP7.Updater brought the ability to update Windows Phones to the latest build for all those who lost their patience in waiting for the update notification.
A lot has happened since then: the blog post of Chris Walsh no longer has a valid link to the ChevronWP7.Updater -- as in it was pulled! You might have a déjà-vu as the ChevronWP7 unlocker used to jailbreak smartphones was also pulled as the team was in talks with Redmond.
Apparently, Microsoft warns users related to the usage of the ChevronWP7.Updater as it allegedly will put an end to the smartphone's ability in receiving future updates. According to Redmond, re-flashing the device with an original stock ROM would be the only solution to revert from the situation created.
Since Windows Phone 7 stock ROMs aren't available officially the way we got used to them being on manufacturer's websites back in the days of Windows Mobile, you can either stick with NoDO forever or send it back to the factory? What do you think about such an alleged stance?"

Relax... The report doesn't say for sure. It states Microsoft hasn't tested the Chevron Updater and warns its a possibility. HTC phones that used the Chevron Updater reported receiving additional updates almost immediately through Zune for HTC firmware. Regardless, I'm sure the coders like Chevron team and XDA members will provide updates for our current hardware long after Microsoft and the Carriers stopped in order for us to buy new hardware...

djc said:
I have a hd2/hd7 & decided to get a Samsung focus. I just read of pocketnow.com that Microsoft is saying all the people that did nodo un official will be stuck not able to update passed nodo. My question is can I unlock my focus & wait for the official at&t update without worrying about messing my phone up for updates?
Click to expand...
Click to collapse
There's an AT&T update? I haven't seen one thing from them and at this point I'd be surprised if I ever do so I wouldn't be too worried.

Relax
If you read the article you will see that "might" is used three times in the second paragraph of the quote and "possible" used in the third paragraph. As it was being published, many users who had updated through the updater were receiving Zune update notices and re-updating with no problems.

Thanks for the answers everyone. The only thing I want to do is unlock it, apply the un-relock so I can sideload when needed & have my custom ringtone/sms. I will still wait for the official update still because of this article so I don't have to update then re-update in a months time.
"Now that the ChevronWP7 Updater tool is out, letting you force NoDo onto the Windows Phone 7 handset of your choice, there's nothing else we're still waiting around for, right? Well, not quite. While this shortcut may get you copy-and-paste, there are still non-NoDo related updates coming down the pipeline. Chris Walsh, ChevronWP7 team member and creator of that update tool, has tweeted word that there's a Samsung Focus-specific update in the works, including some bug fixes.
Walsh implies that they'll be several bugs targeted, but the only one he singles out deals with Bluetooth support. We've seen reports of users running into garbled sound and volume swings with devices connected to the Focus, so this may be the fix Walsh mentions."
With this update supposed to land "really really soon", it's likely that AT&T could push it out at the same time it gets around to releasing NoDo for its users who have decided to wait for an official channel, almost certainly later this month. If you have a Focus and have been considering the universal update hack, you may want to hold off, as you're just going to have to revert it in order to install this bugfix update.

You know what this shows? It shows that if AT&T weren't sitting on their hands keeping silent then people wouldn't get so antsy to get the update. If they came out and said "we're testing it and you'll receive it within <blah-blah> amount of time," which wasn't the case, then people wouldn't have had to resort to finding ways of getting the update. As it stands, there may never be a day this year or any year that we'll see an update from AT&T.
There may be bug fixes being made by MS, but will AT&T release it? Not over their dead, greedy hands. They'd rather you buy a new phone than run the risk of having their support people actually do their jobs.

I really hope this stuff gets organized soon to where we get straight updates from Microsoft for each phone itself. Do yall think the focus will be the only one that will have expandable memory? That seems to been a worse idea lol I'm going to keep my focus with the memory it comes with. I really want to stick with wp7 but I hope its not a slap in the face lol

Revert????
djc said:
Thanks for the answers everyone. The only thing I want to do is unlock it, apply the un-relock so I can sideload when needed & have my custom ringtone/sms. I will still wait for the official update still because of this article so I don't have to update then re-update in a months time.
"Now that the ChevronWP7 Updater tool is out, letting you force NoDo onto the Windows Phone 7 handset of your choice, there's nothing else we're still waiting around for, right? Well, not quite. While this shortcut may get you copy-and-paste, there are still non-NoDo related updates coming down the pipeline. Chris Walsh, ChevronWP7 team member and creator of that update tool, has tweeted word that there's a Samsung Focus-specific update in the works, including some bug fixes.
Walsh implies that they'll be several bugs targeted, but the only one he singles out deals with Bluetooth support. We've seen reports of users running into garbled sound and volume swings with devices connected to the Focus, so this may be the fix Walsh mentions."
With this update supposed to land "really really soon", it's likely that AT&T could push it out at the same time it gets around to releasing NoDo for its users who have decided to wait for an official channel, almost certainly later this month. If you have a Focus and have been considering the universal update hack, you may want to hold off, as you're just going to have to revert it in order to install this bugfix update.
Click to expand...
Click to collapse
There is no evidence anywhere that you will have to revert anything. Reading other threads and blogs, users in other countries are getting their full updates, including firmware fixes, after using the Chevron Updater to install the update. The new update installs just fine over the hacked update. Others are reporting getting just a firmware update. We really need to see how this plays out but no one knows what will happen and people who are receiving updates after using the hack are reporting positive results. It's amazing that they get the official update and can install it even though their phone is reporting 7390.