Database Users

8125 shuts off, reboots continuously & unsuccessfully. Is it the battery?

hello everyone
i am having a major problem with my 8125
over the last 6 months i have noticed a loss in the battery integrity and its run time is less.
about a week ago i spilled some water on my phone. i wiped it up, and used it as normal.
shortly after, it started crashing on me.
what will happen is i will be on a phone call, and the phone will just shut off.
i look at it and it is rebooting.
it will sometimes prompt for safe mode, get to Windows Mobile screen, and reboot again. safe mode does the same thing
i pull the battery, replace it, and plug the phone into the wall. i can get it to turn on now, and it charges, but the battery reads in at nearly dead. under 20%, when it was charging all night and was full a minute prior.
is this the battery gone bad?
I would often plug it in to my Motorola Bluetooth USB power chord, and i use a cigarette lighter to USB adapter in my car to charge it.
could either of these play into the demise? do i need a new battery? or a fresh install? or a new phone?
thanks guys!

happened again.
not a single Cingular store in San Diego has a replacement battery in stock.
anyone have a place they recommend?

Is the water damaged sticker pink? If not you might be in luck with XBM.

Not that the water is definately at fault, but in the future, never use an electronic device that is wet. It gets wet, pull the battery immediately and wait for it to dry.

as soon as it got wet i pulled that battery and put the unit in a dehydrator
wwhere is the water sticker?

Under the sim card...if you pull out the sim it should be white...If its not white then no luck on the exchange.

Wizard won't turn on

How's it going all?
My phone has slowly been dying on me, and today was the final straw. I shut the phone off last night, and it will not turn back on. I've tried using a house/usb/car charger with no success. Would I be wrong in assuming that it is a faulty battery? Could there be another problem? The furthest screen the phone reached today was the tmobile white load screen, before turning black and shutting off.
If it is the battery, would this be an appropriate replacement?
http://www.amazon.com/gp/product/B0...rd_t=201&pf_rd_p=278363001&pf_rd_i=B000I4WP24

It does sound suspiciously like a dead battery. Try cleaning the contacts on the battery and phone first. If that still doesn't help, and if the phone hasn't been damaged (you didn't share that info), then you may want to get a replacement battery. The one you linked to would work fine.

Another battery option for you.
http://cgi.ebay.com/Cingular-HTC-81...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

There is no apparent damage that I've seen. I have had a problem with the phone losing service lately, along with a crackling sound during the start of a call.
Before I order this item, are there any retailers that would carry it? I'm leaving for a week and wouldn't have this replacement in time.
Thanks for the replies!

Check your local Cingular stores -- I don't know if the 8125 battery will fit into a Wizard 200 device (e.g. Qtek 9100), but they should be electrically identical.

I just ordered a replacement battery from amazon.com after trying a battery from a friend....and the phone worked.
I tried one last time to get the phone to charge, but to no avail...UNTIL I seen the orange light after wiggling it around for a bit. The phone made it to the loading screen, and then the light, and the power-up disappeared. I've been trying to get the light to come back on, but I can't seem to get that sweet spot.
Does this sound like a problem with the usb port? If so, is there anyway to fix that?
Thanks!

HTC Touch help, cant turn on phone

hey guys i need a little help, everything was working fine and then i turned the phone off and then turned the phone back on. All it did was go to the screen smart mobility and then shuts back down. Any clues ?? i just cant turn it on anymore.

i have the same problem
I turn on with a new rom my elfin and now does not turn un

Make sure your battery is fully charged. Try turning it on plugged in. Try using a different battery if you have one - If you don't have another battery and the one you have is old, it may need replacing. Turning on and then shutting off sounds like battery problems to me

I have another HTC Touch with a very similar problem. I think mine is due to minor water damage though (water balloon hit my pocket, unlucky huh?). It's been dead for about 4 months. It "MIGHT" turn on after a few weeks leaving it alone, then reach Smart Mobility screen and then turn off... permanently for a few weeks.
When I normally try to turn it on, I can hear a distinctive high-pitched noise coming out of the back, it'll stay like that until I rip the battery out.
Every few weeks I hope to get it booted long enough to maybe flash a new ROM, or IPL/SPL. I don't know what to do with it. Maybe some boot file or the hard drive corrupted due to the water damage. No light, no response from other batteries, no light via USB cable, just a slight high pitched noise. To this day, it is still dead.

Not charging after a water "event"?

My wife transitioned into my older GS4 (i337) after her GS3 power button failed. The GS3 was repaired and set aside as a spare (good idea). After getting settled into the GS4, it experienced a water "event". She was wise enough to pull the battery and get it into some rice. It stayed there for a few hours until I could get to it. She said it only had a little water inside, but the rice was a precaution. The water indicator on the battery only had one tiny bit of pink . Guessing the Trident Aegis case did some good protecting there. I took the phone out of the rice and placed it under a desk lamp that has a history of being a bit of a heat lamp. I used it to warm the phone for a few hours before I checked the phone's viability.
I kept the SIM and the SD card out for first power up attempt. ALIVE! I noticed that the battery was low, so I connected a charger. No chargee. Reboot no help. Powered off and attempted to charge. When powered off, it did give a short vibration and a quick screen flash, maybe a few lines, every 6 seconds. Expecting that the phone would work, but not have charging capabilities. Quite inconvenient.
What parts could I throw at it? Since the charging port was really the only place water could have gotten in while the phone was on, I decided to throw that part at it. I found this one (http://www.amazon.com/gp/product/B00HA3HW1A?psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00) on Amazon, so figgered I would give it a chance. Took about 20 minutes to replace it.
Jackpot. Charged right up, plobby faster than I had previously experienced.
If you experience a water "event" and the device wakes, but won't charge, this could be the fix. The part I ordered came with everything you need (tools). There are several videos on youtube that show you everything you need to know. Watch a few before you begin. Some have hints and pointers that others don't.
Hope someone finds this post helpful. Thank me if you do!

I had an s4 that also got wet but I took the phone part completely before placing the phone in a plastic bag with desiccant.
Also, if you experience a situation where you receive an on-screen message that says "Charging paused, battery temperature too low", it's also probably a USB port issue.

Nexus 6p Turning off and won't turn on until plugged in

I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.

Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.

Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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exactly true...:good:

I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.

Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers

I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.

what's the name of battery please?

Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic

any link?

Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
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I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.

xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
Click to expand...
Click to collapse
Where does one find such a battery?

Caboose27 said:
Where does one find such a battery?
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I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though

nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i

No, I replaced the battery and that fixed the issue.