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My company runs an exchange server that i can connect to via SLL on the web. However, I always got an invalid certificate message. On 2003 devices on ran certchk and i could synschronize my mail, calender and contacts.
Now - with my JJ - i can not get to my mail anymore because of this invalid certificate. I does not help to download the certificate to my device, since it is invalid.
Is there any reg hack, apps or whatever i can use to overcome this?
Thx
Ronaldovic,
Try exporting the root certificate from the Certificate Authority in "DER" format, copy it to the JJ and run it. This should work as the JJ is not certificate locked.
Ferg.
I did - and when i look in settings-certificates - it shows in the list of certificate but with an enddate of somewhere in 2003 (so it is not valid).
Again, with certchk in 2003 devices it all worked flawlessly.
Are the certificates still be the problem now? Or is it something else?
When i sync, i get an error: 0x80072F17
Ah sorry, I read your mail but didn't really read it and assumed I knew what you were saying.
If you can get a reg editor for the JJ (I use something called "Mobile Registry Editor" which is a PC-based app and works through ActiveSync), change DWORD Value under HKCU\Software\Microsoft\Activesync\Partners\[Secure] to 0 I gather this will do it.
On the point of the certi though, can you not get the CA to issue a new certificate to the Exch box? When connecting through SSL, ActiveSync doesn;t give you a "Yeah connect, I don't care!" dialog box as OWA does.
Ferg.
got a good reg editor, but can not find the last [secure] part...what do u mean by that? For example below ..\partners i see two entries(default) and (ServerNameChanged). and two directories with strange numbers.
About the certificate thing...if i understand u correctly i will never connect if i do not have a valid certificate?
I appreciate the help!!
YEAH!!! Great, got it working, thx to u!
I just love this forum.
Glad to hear it!
I am back....
The sync goes ok now, but every time i send a new mail, it gets send twice. In my outbox on the JJ there is one email, when i receive i see two coming in (exactly the same)
Any1?
i can get it to look like its working by turning off ssl. e.g. it says sycing 20/20 emails. However when i go to messages there are none there! Similarily contacts, tasks and calendar items appear to be syncing in active sync, but they just dont show up!
Hi,
I have run into the same problem.
Used the tips on changing the registry (for which I really thank you!!!).
However, it seemed working until I realize that my Treo 700w keeps asking for the password. No matter how many times I enter my password correctly, it just keeps asking the password over and over again. It does not save my password even if I select "save password" option.
Have you run into this problem and found any workaround?
Thanks in advance. Bo.
Boryu,
Remove and re-add the server source.
I've had this a few times and it's well annoying! This seems to do the trick though.
Ferg.
same issue
i have the same issue,
i used registry editor but its not allowing me to add the reg key!!
am i doing something wrong,, and were do i add the Secure Dword?
Why don't you just renew the certificate? Just right click the website folder within IIS 6.0 and select Properties. There is a security tab (Directory Security?) within which you can renew an existing certificate.
I had the same problem getting push email to work, and renewing the certificate fixed the problem.
Why don't you just renew the certificate? Just right click the website folder within IIS 6.0 and select Properties. There is a security tab (Directory Security?) within which you can renew an existing certificate.
I had the same problem getting push email to work, and renewing the certificate fixed the problem.
ronaldovic said:
got a good reg editor, but can not find the last [secure] part...what do u mean by that? For example below ..\partners i see two entries(default) and (ServerNameChanged). and two directories with strange numbers.
About the certificate thing...if i understand u correctly i will never connect if i do not have a valid certificate?
I appreciate the help!!
Click to expand...
Click to collapse
Hi i see exactly the same, but wich value do i have to change ??
please help
thanks in advance
My IT guys have been trying to get this push email thing working and it seems to be one difficulty after another and is not as simple as pressing "push email" in the connection icon....
Our latest error appears on my device with the above error code stating
"the security certificate on teh server is invalid. contact your exchange server administrator or ISP to install a valid certificate to the server".
I have read that I need to buy a public certificate from a public authority (CA) or similar such as Verizon or Thawte. Is this the case, or is there a simpler way to get this push email working using the existing configuration and setup of the server?
We use exchange SP2, with outlook 2003 all around. Internet based webmail works correctly with full access, and activesync via PC works perfectly, but push email encounters the above error.
Any suggestions.
are you sure it's 80072fd or 80072efd ?
I don't have a solution, but the problem is described in M$ knowledgebase article: 915438 - see attached Acrobat .PDF.
I had already tried the suggestion in KB915840 to import the certificate from my sbs2k3-domain, but this had failed with "cannot access the certificate" - even with them on the device. However, certificates from my clients' servers, both sbs2k and sbs2k3, import without problems. This happened both before and after o2's AKU2 ROM update - so AKU2 is not the problem. In addition, I spent Easter *totally* reinstalling sbs2k3 and tested it immediately afterwards. All the sbs2k3/Exch2k3-Sp2 boxes are fully patched. The certificate itself is correct/working, since it works for Outlook Web Access via the web with laptops and even the Exec (Universal).
Whilst sync'ing from the workstation via ActiveStink/USB, if you turn off the SSL requirement the sync suceeeds, but that's obviously not a working solution via the 'Net.
Update:
Just had a thought, and checked the various certificates in a hex-editor. The one from my sbs2k3 box is a completely different format. :? I'll see what I can find out.....
maybe not related, but here's a list of all ActiveSync Server Error Codes: http://blogs.flaphead.dns2go.com/archive/2005/11/21/3202.aspx
80072f0d
Sorry, the correct code is 80072f0d.
I know your pains astage, but there is no way we are pulling the box down and putting it back up again, our server hosts 30 + staff simultaneously and I cant take it down just to fix my one desire to have push email.
But I do find it painful and frustrating that microsoft do not adequately support their own platforms and systems dont integrate as they should and as they are promoted.
M$ sks.
Re: 80072f0d
simon_darley said:
....I know your pains astage, but there is no way we are pulling the box down and putting it back up again, our server hosts 30 + staff simultaneously and I cant take it down just to fix my one desire to have push email.....
Click to expand...
Click to collapse
I'm not sure if it was clear from my reply - too tired - but rebuilding the server did not help at all.
Yeh, the pains of rebuilding SBS and having it all configured and running correctly when the staff arrive in the morning is not something I do willingly - hence the use of the holiday. It was done only as a last ditch attempt to solve this and another problem that had Micro$oft totally stumped - not related.
There is a difference in the certificate formats, so that's where I'm concentrating my efforts now. Will let you know what I find.
80072f0d error - the fix!
Just spent the past hour kicking and calling myself an £$%&* idiot.:x
Anyway, to cut the story short, the problem *is* indeed the damn format of the SSL certificate exported by sbs2k3. For the WM5 device to import it, it needs to be in DER X509 format.
If you have imported it into your PC/laptop for OWA/OMA/RWW, then you can easily export it from IE's Internet Options into DER format.
From Internet Options:
- go to Content-tab
- click Certificates-button
- find and highlight your certificate - I had imported mine into Trusted Root Authorities
- click Export-button
- click Next on wizard page
- enable the "DER encoded binary X.509 (.CER)" radio-button, and click Next
- enter a suitable path & filename, e.g.: "myserver.cer"
- click Next, click Finish, click Ok.
- Now copy the certificate to your PDA via ActiveSync.
- Open File Explorer on the PDA,
- Find the certificate file and launch it.
- click Yes to import it and you're done!
I think the reason why my sbs2000 certificates worked was that I had installed Certificate Services on those boxes and exported those certificate from there. I don't understand why some of my client's sbs2003 certificates were in DER-format, and others weren't, but we are talking about Microsoft software, so what else should I expect......
msfp and 80072f0d
After testing a few different certificate variations, the engineers that maintain our servers was able to send me two alternative certificates, one or bother of them appear to ahve worked effective.
So it imported, and now my active sync works for receiving these emails, now I need to look at these heartbeat pings and find out how I set the periodic checking.
Just wondering, normally if you dial a gprs/3g connection, you pay once, and stay connected all day. Does this now mean that it connects, downloads, disconnects, then 5 minutes later reconnects, downloads, and disconnects, thus paying a much larger reconnect fee everytime?
I am playing with this as a new toy, but I can see the costs are going to go ballistic....
and... perhaps for all those that are already experienced here, how does one send an email that remote wipes the device?
is there a command, or a key word or something that makes the system realise the remote wipe command....
sorry, I know this is off the topic of my original post, but thought you might know.
if not, I can start a new topic....!!!
The certificates that I was given was a server.cer and a root.cer.
If anybody needs to know, I can ask the engineers how they did what they gave me to get it to work.
The remote wipe is done from the sbs2k3 box - or rather the box running Exchange2k3Sp2. Your admin needs to install a small tool that he (Domain Administrator credentials needed) then accesses via IE.
Microsoft has published a new white paper (Feb 2006) that describes the whole procedure - just a shame they missed the need for the certificate to be in DER format. The white paper is: "Deploying Windows Mobile 5.0 with Windows Small Business Server 2003".
Hi all, im kind of new to this but i just read about push email with exchange server and i was wondering how i could use it with my mda vario. I've already installed an updated rom with push email but i dont know how to use it. can any one fill me in on this? thanks for any help.
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
Go to www.mail2web.com, sign up there. Than put the settings from the website in the Exchange Server settings in Active Sync on your PPC. Set your current email address to automatically forward your email to your mail2web email address. Enable GPRS and enable push email from the Comm Manager and bingo, push email is yours.
Ok, ive already signed up with mail2web but i want to automatically retrieve hotmail emails. i don't see an option on hotmail to forward all my emails to mail2web. am i missing something here? sorry, im inexperienced and all and these are probably lame questions and all. but please help me out. after reading that article i got hyped up in doing this. thanks for any replies.
Bitfrotter said:
You need a Exchange 2003 server with at least SP2 installed. Also a UMTS/GPRS connection because is not working over WIFI.
Bitfrotter 8)
Click to expand...
Click to collapse
I've gotten DirectPush to work over WiFi... Maybe that was an earlier ROM version though... I don't recall the circumstances under which I got it to work.
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
exchange/activesync
Yes please!
Hotmail has deleted the possibility of forwarding mail automatically a few years ago in the free version, only Hotmail Plus subscribers can use this option. With gmail however it is still free. So a basic hotmail account will not be able to use Push over Exchange. You can however sign in to MSN Messenger on your device and will then be notified as soon as an email arrives on the hotmail server. This will cost you extra data charges though, since contacts coming online will also result in data transfer to your device.
Romp said:
MS says that Direct Push does not work over WiFi. WiFi does not allow disconnected connections (in other words, a connection that allows for the data stream to be suspended). If WiFi did it, it would require a continuous connection that would drain the batteries at a very rapid pace.
Setting up Exchange for Direct Push is pretty easy. I set up ours in about 5 minutes.
One of the coolest things you can do with a correctly configured Exchange 2003 system is with the Mobile Admin pack (free download from MS). It allows you to tell the PDA that it needs to "self-destruct" in case the phone is stolen. A remote wipe will do a hard-reset on the phone, deleting all data not stored on an external SD.
I usually get my email on the MDA faster than Outlook on my desktop.
If any Exchange admins are out there, I can post how to set it up if anyone needs help.
Click to expand...
Click to collapse
that would be awesome if you know of a tutorial anywhere on this..
so by creating an exchange server as romp said, you can sync any email including hotmail? well that's really a bummer that microsoft disabled forwarding on hotmail. Its mainly my primary email which all my friends/family know. so it would be a miracle if anyone knew how to sync hotmail without subscribing to their hotmail plus.
Well, getting outside emails are a bit more complex. This is usually for a business, but there are plenty of POP-to-Exchange plug ins that would allow getting Hotmail emails. Of course, you would need the Hotmail Plus for the POP.
http://www.slipstick.com/exs/popconnect.htm
My answer was more concerning the Exchange Direct push question, not the hotmail one.
Where I work (yes, I did set up the Exchange system) we have GFI spam filtering and virus filtering (www.gfi.com) and they have a POP2Exchange bridge included. It just checks the account, downloads any POP emails, and drops it in the right mailbox.
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more. Unless you are in a company with Exchange or Small Business Server, its not a cheap thing to do for a home network.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
ok so if we go the mail2web route... i dont need to install exchange 2003 on a pc myself? does it only work on windows server 2003?
im interested in doing this at my job but i want to make sure it is not too difficult
edit.. well we have our own domain email addresses so the [email protected] is not an option..
any suggestions?
Romp said:
Exchange is a complete system, not just mail. It has webmail, Windows Mobile direct push, calendar, contacts, and more.
If you DO have Exchange at your office, run to the IT guy and hurt him until he sets your phone up on it. Its all the functionality of Blackberry and more, built into Exchange.
I'll write that tutorial, g0nk.
Click to expand...
Click to collapse
1) Agreed
2) I am the IT guy and it don't work on our server - the rootcertificate won't install to the PPC - an MS acknowledged problem............
3) Please forward ASAP !! Thanks !! :lol:
Is it a self published cert? Because you CAN get any externally issued cert to work just fine. We use a $15 GoDaddy cert with no problems.
The big screw up most people have with the cert (myself included) is that the cert is not correctly installed, even though it says it is.
Cheaper certs are called "Chained" certs. All certs need a path back to one of the big cert companies. So, companies like GoDaddy get approved to be second level cert issuers. IE on the PC will look at the cert and track it back to the main cert issuer. For example, the cert on GoDaddy goes from GoDaddy, to Starfield, to VeriCert. The VeriCert certificate is installed on all PCs.
Anyway, the problem is that the PC can follow an undefined cert path, the PPC can't. If you install the cert on the server, IE on the PC can figure out the whole path, PPC can't. So, the big thing is to make sure the MIDDLE CERTS are installed on the server. Even though everything seems fine, chances are that the middle ones are not (in this case STARFIELD)
The easiest way to find out if the cert is valid or not is try to get to your webmail on PIE. If you get a message about the cert, your server is not set up completely.
For my server, I had no luck until I found the Intermediary Cert and installed it. https://certificates.starfieldtech.com/Repository.go
Once that was done, my GoDaddy cert worked on the PPC and syncs went perfectly. Once the server has all the certs in the cert path installed, the PPC can validate each level. Until then, its clueless. Most people think you need to install the cert on the PPC. Its the server that needs it.
Does the self published cert only cause problems with direct push? I've got the "old" polling method working. I created a root CA on my server to sign the cert created for the web server and then turned that root CA into a CAB which was installed on the PPC. I should say that my phone doesn't have an AKU 2.xx rom on yet so I've not tested push mail.
This is all outlined in the following doc :
http://www.microsoft.com/technet/itsolutions/mobile/deploy/msfpdepguide.mspx
Also look at http://support.microsoft.com/kb/817379 if you are running a non sbs2003 exchange server in a configuration that doesn't have a front end/back end exchange server configuration. As there are some minor tweeks needed to the registry and to the default web server setup.
If you can do a remote Activesync, then DirectPush will work just fine.
A newbie Direct Push question:
I upgraded my 8125 ROM to the official Cingular June 19 version, and direct push SEEMS to be working great my my Hosted Exchange provider. When new email comes in to my Exchange server and/or a task / calendar / contact is changed on the desktop Outlook client, those get pushed quickly to the 8125.
Problem is, it doesn't seem to work in reverse. For example, IF I get an email pushed to me on my PDA, I read it and delete it on my PDA.....that deletion action is NOT getting syncronized back to my Exchange server. Is that by design, or is indeed something wrong?
Thanks in advance!
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
jmel said:
not sure if it helps, but you can change when pocket outlook deletes mail, there are 3 options:
on connect/disconnect
immediately
manually
I dunno if changing that will help you at all, but its in the pocket outlook options.
I'll shut up now, in case I misunderstood
Click to expand...
Click to collapse
I appreciate your reply, but my question is beyond that......it centers around Driect Push.....my thinking is, regardless of that setting you referred to, once the email is deleted on the PDA, the PDA should "reverse-push" that deletion to the Exchange server, and mine does not seem to be doing that.
I hope that is a little clearer?
No, his answer was right. The reverse of the Push is not the same. You have to set the options as Jmel suggested. Its basically to save data.
This allows you to go through your mail, delete all your spam and crap, then update the server. Doing so immediately would be a waste. Recieving/sending emails is considered vital, deleting them...not so much.
Hi
I used to be able sync to my work Outlook email via ActiveSync / Outlook Mobile Access (OMA). However, yesterday my work IT department disabled OMA on my Exchange server as they do not support anything other than the blackberry. Despite my protestation they are refusing to re-enable OMA. This leaves me with a big issue!
Does anyone on here know of a third party application that can sync outlook emails and calander using Outlook Web Access (OWA)?
I have found an application called Chronobis which is able to sync from OWA but only one way i.e. deleted items on Chronobis will not delete from my Outlook inbox and calendar appointments added won't sync to my outlook calander (or so I believe). Whilst this is a good start it really doesn't get me to where I need to be.
I am desperate to sync my work outlook emails to my new HTC HD2 (its the main reason I got it)!
Anyone got any other ideas / know of any other applications?
Would really appreciate any suggestions.
Thanks in advance.
Yes, you can use a service called Seven.
Thanks for your response.
I've had a look and it seems this could do the job! Seems that the only way to get it was to join the beta programme which I've done but when I put my the vendor in it doesnt give me the HD2 as an option.
Any ideas what handset I should choose that will work with the HD2?!
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2? Also, are you able to move emails to your different folders using this app and have them sync with the exchange?
Is this the best / only app out there for my requirement?
Sorry for all the qus!
Thanks again.
ActiveSync uses OWA. Put in webmail server, username, password and works.
OWA still works, like afterburn said, i got my calendar, email and tsks to synch. lol now all my contacts are on my university email accounts, pretty cool tho.
no need for thirdparty, active sync does it.
dont know what OMA is. but what you want is exactly what OWA gives you.
dont set your owa using HCT SENSE/MANILA SETTINGS. do it through normal out look ad account way. HTC tick boxes for tasks, calendar and other stuff are greyed out and only email is available.
but on the standard outlook mobile all the settings are there.
need a run through of how to set it up?
Thanks for your responses guys.
OMA is office mobile outlook. It is a setting within the exchange server which either allows or disallows a mobile device to access emails through the mail app. Having OWA does not mean that you will be able to access your emails from a mobile device (except through the mobile browser).
Activesync uses OMA rather than OWA so at the moment I'm stuck!
As a result I need an app that syncs via OWA.
Seven seems to be able to do it but I could do with any answers to my qus above.
Happy to be proved wrong on this but one day it was all working fine and the next my exchage server settings had been changed and it stopped working.
Any exchange server admins on here who can confirm my thinking is correct?
Gooner4_1998 said:
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2?
Click to expand...
Click to collapse
I'm using Seven on HD2. There were compatibility problems with custom ROMs on other devices based on leaked Leo Manila.
Why don't you use Blackberry Connect on your Wm device? That way, you can sync the same way as Blackberry devices. Of course that requires you to have BB access rights, but since they are so BB happy, you may be able to get that.
You can get it here: http://www.htc.com/us/mobile/connect/8925/install/default.html
Of course it is not specific for the HD2, and I have no idea if it'll work, but it is worth a try.
BB connect sounds like a good idea, wasn't aware it was a possibility, thanks.
I actually have a BB from work so I know that I am set up for it. However, I work for a company that are very keen on security so there is no way they will give out the settings I would need (its set up by the IT department and then just given to you).
Is there any way to get the info / settings I need from my current blackberry? Ive had a look on it and can't see anything obvious.
Just checked through some documentation on BB connect and unfortunatley it requires that I install ActiveSync and BB Connect on a computer connected to my works network.
As I dont have admin rights on my work laptop I won't be able to do this (unless anyone knows how to install programs without being an administrator!).
Looks like Seven might be the bset solution!
Vangrieg, which handset did you choose to set up for the HD2?
Thanks
I admin an exchange server, the most common reason for OMA not working is if there isnt a valid ssl cert for the domain, but i can confirm that as you mentioned, it will deffo not work if mobile access is turned off on the user account (there are 2 seperate options for web and mobile access)
i dont see any decent reason why a server admin would disable it, he must be on a power trip or sommert!
Thanks lancemate.
Could the valid ssl cert be the reason even if others in my company are still able to access as before? Its only affecting me. I've set up one of my collegues mail accounts on my phone to see if it still worked and it did without any issues.
When I called IT they said they hadn't changed any of my settings so I had assumed that OMA was the issue. I asked them to check and to re-enable and they told me they were unwilling to even look at my settings!!! Our IT department has been moved to India which makes it even harder to get any help!
Could an ssl cert suddenly just expire?!
Is there anyway of me to get a valid ssl cert for the domain witout going through IT to see if this is the issue?!
Been doing some more research and want to see if getting an ssl certificate onto my phone will make it work. Absoloutely no idea if it will work but its the last thing I can think off!
Is it possible to download the SSL certificate from my OWA site?
If I double click on the padlock in the bottom left corner I can get the certificate details up on the "details" tab (although there are loads of files and I don't know what I'm looking at!). When I click "copy to file" the export wizard come up but I have no idea where to go from there!
Anyone able to offer any assistance please?
Also, I'm sure this is a stupid question but would I need to put this certificate on my phone or could I use a different one?!
Thanks
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
It MUST be that OMA is disabled on your account or something else is horribly wrong. As mentioned above i cant see any reason why an Exchange administrator would disable OMA.
Can you connect to your account using activesync on a different device to check whether its the phone or settings on server side?
To help you with using Blackberry Connect as a possible solution here are some resources on how to run programs that require admin level on machines you havent been given admin rights to. Some methods cover your tracks completely and others simply let you create/amend and delete windows accounts and associated rights in whatever way you need.
i would suggest using the first link to create a bootable usb stick that loads a modified linux command prompt. You can then use this to give yourself local admin rights.
http://pogostick.net/~pnh/ntpasswd/
http://www.jms1.net/nt-unlock.shtml
http://internetbusinessdaily.net/how-to-hack-a-window-xp-admins-password/
I've tried to set up on 2 other phones, bith with no joy so I'm guessing its the server side rather than the phone.
Is there no way that its anything to do with the ssl certificate? Are they set up company rather than by user? Will my suggestion of putting a certificate on my phone definately not work (if I could even find out how to export it from OWA)?!
I also cant see why the OMA would have been diabled so thinking it must be something else!
Thanks
I share Gooner's concerns and look forward to finding a solution. 1) My company has not yet enabled mobile devices to sync via Outlook Web Access. 2) Blackberry Connect does not yet work on HD2. There is a thread for BBC on this very same forum.
I am confident that a solution will soon emerge for 1) and/or 2).
Audio Oblivion said:
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
Click to expand...
Click to collapse
Well, sometimes you need to install the certificate manually on your device to make it work. That's the case where I work - we use a self-signed certificate.
I use zarafa as a direct replacement for exchange, it syncs my emails,calendars, contacts etc.
It allows push email as well.
Hi JMes
After looking around I have found it appears that there are 2 services that will allow you to sync a mobile device using OWA, even if it is not set up for OMA.
Seven - Currently in beta but others have had success with this service on an HD2. I believe that it will sync Calendar, Tasks and Email.
Emoze - Also allows you to check outlook via OWA and offers a free service or a paid for service. Paid for service allows you to remove the "sent from emoze" tag allows attachemnts to be sent up to 2mb (rather than 100kb). Think it costs 10 euros a year.
I picked up the focus yesterday and have run into an issue syncing with Outlook/Exchange Server 2003. I receive the error code below after the email account setup runs for a bit, I get contacts and calendar entries, then a few emails before the error is returned (everytime I try to sync later as the msg suggests). I tried finding the error code referenced on MS Support/Forums, AT&T Samsung forums, and even xda developers with no luck.
I did try a hard reset (from settings) and then recreate the account and I tried removing the hub on the start screen and then deleted the account and recreate same error every time.
Samsung Tech Support suggested that I add the same Certificate on my Server to the phone, Did so - still, no luck.
Anyone see this error/issue?
Outlook Error
Not Updated
We're having a problem syncing your
information. Try again later.
Last tried about a minute ago
Erro code: 8500201C--------------------------------------------------------------------------------
Mine has worked flawlessly. Sounds like you did everything I would have suggested except return and get a replacement phone.
I had that problem. the cause of mine was to have the SSL turned on. After I created the account, I went to setting>email and choose the outlook account, clicked on advanced, then scrolled down and uncheck the SSL checkbox. All worked perfect after that. although I guess I am not super secure.. but anyone that wants to hack and read my email.. feel free pretty boring.
It is obviously a software issue. How can a replacement phone solve any problem.
If your exchange server does not use public certificates (the ones that your company has to pay for), or the certificate comes from some publisher that WP7 doesn't know about, it will be touch to set it up. For one, import the server certificates directly does not work. In the past with WM phones, MS suggests you need to import the root certificate instead. So, see if you can find the root certificate for it.
agreed - was able to get Corporate Store to allow me to try settings on another Focus, with same results.
can see the Folders on my Outlook (some are unique to my Exchange Server), so we know that we are nearly there. little more tweaking, and also, update to a new Server,
but, that might not be for week or so, so if anyone has solutions, would be much appreciated.
I had problems with mine and worked with our Exchange admin. We found it was the encryption part of our policies. Both Device and Storage card encryption parts of the policy have to be turned off. After some research this is correct and expected to be fixed in Early 2011 when Microsoft starts pushing this for business.
Oh it also does not support alphanumeric passwords at the moment:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/ee2ecd48-89bf-4e8c-b48e-553967517a4d
Here is the one about encryption:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/7c4329c9-9f51-4184-8f48-5d4bc5c6269e
cwiley2566 said:
Oh it also does not support alphanumeric passwords at the moment:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/ee2ecd48-89bf-4e8c-b48e-553967517a4d
Click to expand...
Click to collapse
That is really strange because my HTC Surround took my alpha numeric password just fine for my exchange email. Haven't had any issues with it at all.
Do you mean a password for the domain or the screen lock password? They are talking about the policy that requires a alpha numeric password (or not allowing simple passwords) for unlocking your screen. Our company allows simple passwords (just numbers) so I didn't see the problem.
We don't have a certificate,and all I had to do was go to advanced and turn off encrypted SSL connection ( I also have alphanumeric and symbol password for exchange)
I am referring to the screen lock policy in Exchange. Of course alphanumeric and symbol passwords for exchange/domain authentication will work.
Installing SSL Cert (quick and dirty)
Email your server's SSL cert to a GMail account. Hotmail blocks the attachment as an unsafe filetype.
Open the attachment and Phone7 should ask you if you want to install. Go back and set up your Outlook account.
Got mine working on Exchange 2003 even after the error messages
This happened to me as well. We have an Exchange 2003 server and what I did was go to "email and accounts" on the phone and went through the proccess and setup everything correctly but still got the error messages.
Now this is what fixed my issue (strange). I got out of the "email and accounts" and went into all programs list and opened "Outlook" , from there I put the settings in again for my account and presto, it just started working and syncing.
I did 2 phones likes this already and it works. Dont ask me how, but it does.
Hope this helps OP and anyone else using Exchange 2003.