Problem with mail attached to mail - HD2 General

I'm having a problem with outlook and mail attachments.
I've received a number of emails which have another email attached. If I try and open the attachment I get the message "The attachment is of a file type that could be unsafe, etc, etc."
Therefore if I go to safe the attachment by using "Save As....." it wont let me select the type of file, I just have to save it. The file is therefore saved without a file extension.
Consequently, seemingly the only way I can open the file is to run up word and open it from there, the file opens, but the header information text is readable but the main message would appear to be in ASCII hex.
This is very frustrating Is there a fix? Have I missed something obvious??

How long should one wait before bumping?

I suspect not many people get emails embedded in emails anymore, so it's probably not something that is that common. I'll have a play tomorrow, see if i can reproduce it.
Do the embedded emails have the .msg extension?

Emm, you are not really being clear... Are you talking about emails in your outlook mobile? If so, why don't you check what the emails are on a desktop computer? See what the attachment is there, and see who is the sender and what kind of email it is. Could be a virus, who knows.

Jace770 said:
How long should one wait before bumping?
Click to expand...
Click to collapse
I've just tested it with my HD2, and it works fine with a .eml attachment. It is on base settings (I hard reset this morning) so maybe it is a program or setting you've added?

I have encountered the same problem.
I think it happens when someone tries to forward a mail and i don't know if this is significant but it always happens for me when someone tries to forward and email from an aol account. (not sure if aol does something when forwarding)
I haven't yet found a way to read it on the hd2 but whenever I check it on my pc it displays fine.

OK, I understand the confusion. I'll try and put it into perspective; imagine the scene:
You're at the car hire desk, following a delayed and very frustrating flight. You need the hire car booking code for the nice lady so she can give you your car. It's late and the work office is now empty.
You know you've been email'd the booking code from the office.
However the office has used that nice trick in XP Outlook where you select several emails, click forward and add the address.
The selected e-mails arrive as attachments on a new e-mail.
You 'click to save' the attachment, the attachment being the e-mail with the booking ref. Only to find you have no means of viewing it.
Lady behind desk not very impressed by HTC phone and wonders why I didn't buy an Iphone like everyone else. Being a lady behind a desk she is not interested in Snapdragon!!
The end result. Get laptop out, wait an age for it to boot up, log-in, no wifi, so copy saved attachment over to Laptop from phone. Give it a .msg extension. All is well in the world.
Life shouldn't be this complicated!

Just run a test for ya, sending from outlook 2007, by selecting 4 inbox emails and choosing fwd, sent to my outlook sync account, and to another pop server i check only from the phone.
Attachments went with .eml extension.
No problem opening on teh phone, even when i then forwarded the email on as a fwd, so they were double nested.
Must be office xp? what extension does it give the mail attachments?

samsamuel said:
Just run a test for ya, sending from outlook 2007, by selecting 4 inbox emails and choosing fwd, sent to my outlook sync account, and to another pop server i check only from the phone.
Attachments went with .eml extension.
No problem opening on the phone, even when i then forwarded the email on as a fwd, so they were double nested.
Must be office xp? what extension does it give the mail attachments?
Click to expand...
Click to collapse
Thanks for that. It got me thinking. It would appear to be an issue with my Sky E-mail account, although the phone isn't completely blameless.....I'll explain;
If I forward the original e-mail plus attachments to my Hotmail account from Outlook XP, it arrives on my HD2 with the attachments properly recognised, and as you say, you can open the attachments.
However, If I send the same mail from Outlook XP to my Sky email account, when I logged online to view the emails plus attachment, Sky (aka Google) 'decodes' the attached e-mails and appends to the end of the original e-mail.
If I forward the e-mail from Sky Online back to either Outlook XP, or Hotmail the e-mail arrives with no attachments, just the text fom the attachments appended to the original e-mail. You still with me?!
However, this is not the case with the HD2! They still arrive as attachments, but they're unreadable!!
So this is going to be a no-win situation. Google will blame Microsoft, and Microsoft will blame Google (aka Sky).
Unless anyone has any other bright ideas, looks like I'm 'Donald Ducked'

(this is just a thought)
try checking the sky account for a setting that may be forcing send in plain text rather than html?

A Fix?
OK, I have a fix.....
If I forward the message from my Phone's IMAP SKy account to my Hotmail account, Hotmail can decode it, and recognises the attachments as e-mail. I can then open the attachments on my phone.
Bizarley, if I do the same but to My Outlook XP account, it too doesn't recognise the attachments, and refuses to let me open them!
All a bit weird, but I have a work around.
Thanks for your help everyone, it got me on the right track.
And sorry HTC for assuming you were at fault.

samsamuel said:
(this is just a thought)
try checking the sky account for a setting that may be forcing send in plain text rather than html?
Click to expand...
Click to collapse
I checked it out, no such option. In general the Sky IMAP email is working well, I can receive HTML based emails no problem. Just this single strange phenomenon with attached e-mails.
As someone has already said, it's not a situation you get very often. At least I have a relativly quick workaround should it happen again. Although the idea of sending an e-mail back to yourself is probably prohibitive if the attachment is very large.

Related

Moving mail

Hi there...
Anyone know a smart way for moving mails between outlook and other mailacouts on the universal ?
I often have mails in my suynced folders, and need to forward then while been out of the office, I cannot find a way to move the mail to my "mobile" acound, to be able to forward it.
this is a lousy bug in wm5 :-(
You cannot choose from which account you want to send a mail, unless you were in the right folder when you clicked on "New" mail ! :evil:
If you save it as a draft in one of the mail account folders, you cannot move it to another mail acct....thats plain stupid of MS....
you got to live with it, no other go! copy/paste the text....and create a new mail The only way!
San
This is just one of things that used to frustrate me to no end with a POP account.
Two months ago I switched to a hosted exchange account, and it has been nothing but joy. Now email, contacts, calander and tasks work the way they should.
Check out www.4smartphone.com they have a 15 day trial.
I do agree with you, but my company use pop3, so i'm stuck..
The other problem with sending mail and it cuts of the content (text) within the mail are even worsh for me....
No problem with you're company using POP, 4smartphone will PULL it off their POP server.
Sorry I've got no ideas on what is happening with your email being truncated.

Flex Mail 2007 vs standard windows mobile messaging system

Can anyone compare the new Flex Mail 2007 to the standard Messaging system that Windows Mobile 5 uses for text messaging and emails?? Also does Flex Mail 2007 support MMS messaging??
http://www.webis.net/products_info.php?p_id=mail&dir=wm&tab_id=introduction
here is a link to it...
I just wanted to here anyones experience that they have had with the program...
Thanks!
Rjp20
I've tested out flex mail and can say that it's pretty good. I think the only thing which really stood out to me was the ability to choose which account you wish to reply to an e-mail through.
Explained: You have your activesync account which you use to sync your outlook e-mails with your PPC. But when you are on the road and want to check your mail you have an additional mail account called "Work", which allows you to send and receive your e-mails while you are out and about.
Now in the morning you download all your e-mails on your computer and sync your PPC, and while on the train you realize that there is a really important e-mail you want to forward on to someone, or reply to. Unfortunately with WM5, you couldn't do this, you would have to copy and paste or do something else. With FlexMail you can get a txt and forward it to an e-mail address, use an e-mail you sync via outlook and forward it on when your on the road.
The interface is a bit better also. If i was you i would download it and give it a try, it doesn't change any of your settings and you can just uninstall it if you don't like it.
Rjp20 said:
Can anyone compare the new Flex Mail 2007 to the standard Messaging system that Windows Mobile 5 uses for text messaging and emails?? Also does Flex Mail 2007 support MMS messaging??
http://www.webis.net/products_info.php?p_id=mail&dir=wm&tab_id=introduction
here is a link to it...
I just wanted to here anyones experience that they have had with the program...
Thanks!
Rjp20
Click to expand...
Click to collapse
gaiden0000 said:
I've tested out flex mail and can say that it's pretty good. I think the only thing which really stood out to me was the ability to choose which account you wish to reply to an e-mail through.
Explained: You have your activesync account which you use to sync your outlook e-mails with your PPC. But when you are on the road and want to check your mail you have an additional mail account called "Work", which allows you to send and receive your e-mails while you are out and about.
Now in the morning you download all your e-mails on your computer and sync your PPC, and while on the train you realize that there is a really important e-mail you want to forward on to someone, or reply to. Unfortunately with WM5, you couldn't do this, you would have to copy and paste or do something else. With FlexMail you can get a txt and forward it to an e-mail address, use an e-mail you sync via outlook and forward it on when your on the road.
The interface is a bit better also. If i was you i would download it and give it a try, it doesn't change any of your settings and you can just uninstall it if you don't like it.
Click to expand...
Click to collapse
Thanks! That is exactly what im looking for! please keep em coming!
when you use push mail, can you get flexmail to show emails in html format?

Outlook 2007 rules and sub folders

Hi all,
A quick question.
I just started syncing mail with my wm6 device.
Problem is i have rules forwarding mail to my pst. These mail messages do not get forwarded to my device, so i miss out on them until i come back to my pc with outlook.
I tried to move all the folders under inbox and it will sync mail but you dont get any notifications.
Is there an app that i dont know about? Has anyone doing anything differently or can you suggest something.
thanks in advance.
if all your mail arrives to both your desktop and your ppc you can mark an option to keep the mail on the server and delete them from the server only when they reach your PPC.. unless i missed your point..
I'm not sure if I understood correctly, but right at the moment I'm battling the issue of POutlook not being able to sync 'big' Outlook folders other than Inbox (so, no Sent Items, no custom folders, no Junk Mail ).
This is an inherent limitation (and a liability) of ActiveSync. You may have heard a few choice words on its subject... and believe me, they are all true. AS is just the barest bones, nothing but.
If you DO look for syncing Outlook folders other than just the Inbox, you'll have to shell out quite a few bucks. A moment ago I've finished testing Chapura's Pocket Mirror Professional, a piece of soft that acts a bit like an add-on (or possibly a gateway) to AS. Looks promising, works as advertised, and costs 50 USD. Sigh.
If you want to take a gander, HERE it is.
Best of luck.
To add a bit more info .. basically .. in outlook i have a personal folder (PST) and under that ill have employee1 .. employee2 etc ... so when i recieve a message from them the outlook rule moves it into the correct dub folder.
Now if a rule moves the message to the correct sub folder it doesnt send it as well to my HTC.
anything that doesnt have a rule .. ie just stays in my inbox .. will get forwarded on to my HTC.
So im looking for a way for it all to come to my HTC WM6 inbox.
test7875 said:
Hi all,
A quick question.
I just started syncing mail with my wm6 device.
Problem is i have rules forwarding mail to my pst. These mail messages do not get forwarded to my device, so i miss out on them until i come back to my pc with outlook.
I tried to move all the folders under inbox and it will sync mail but you dont get any notifications.
Is there an app that i dont know about? Has anyone doing anything differently or can you suggest something.
thanks in advance.
Click to expand...
Click to collapse
I use an Exchange 2003 server at work and outlook 2007 on my laptop and WM6 on my PDA and they all sync just fine. If you use Exchange, here is what I did:
All rules created on my laptop (Outlook 2007) are server side. You have the option of making rules either client side or server if you did not know.
I use Emoze ( www.emoze.com ) to sync everything up since for some reason I can not get activesync to work properly (certificate problem).
Check it out, it is free and it works very well.
I have 18 sub-folders that sync perfectly!
-asb
you can get them to sync but no notification
to get the emails to the phone just go to outlook on the phone and go to tools then manage folders and there you can check which folder you would like to sync to the phone
but the phone will not notify you when you get a new msg in anything other then the indox folder
still cant figure that one out

need a better email app

the gmail works fine for the main email
but when connecting to secondary accounts the default app sucks WM was much better!!
Try K9...
K9 is a better POP3/IMAP client now available from the marketplace.
still can't select multiple emails to delete, or simply empty the trashcan.
2 absolutely essentials that are pissing me off.
I just want to know if anyone has successfully gotten their Hotmail to work with the email client and how. This is really getting on my nerves.
Reeg said:
I just want to know if anyone has successfully gotten their Hotmail to work with the email client and how. This is really getting on my nerves.
Click to expand...
Click to collapse
Unless you have Hotmail Plus it won't work.
Yes, I too would like to get hotmail working. Does anyone know of any new advances with getting it to work on the G1? I have hotmail plus and it still doesn't work. It always has a connection error and or it downloads about 15 of my oldest messages and then has a connection error?
maybe someone can hack the gmail push email program and create a universal push email program
let me continue...
message saved as drafts remain in the drafts folder even after send the email out. connection errors galore. i've had messages will sit in the outbox for over 30 mins even though i have a connection and i can download new messages. can you even create folders for pop3? it is just crap, crap and more crap. google should be embarrassed.
aad4321 said:
OMG the email app sucks sooooo bad. like REALLY bad. No notifications, no auto update, always has to load mailbox. Bad layout, hard to tell what was read and what was not, wont foward a message properly untill the entire message has been downloaded to the phone... i can go on....
Click to expand...
Click to collapse
ultraman69 said:
let me continue...
message saved as drafts remain in the drafts folder even after send the email out. connection errors galore. i've had messages will sit in the outbox for over 30 mins even though i have a connection and i can download new messages. can you even create folders for pop3? it is just crap, crap and more crap. google should be embarrassed.
Click to expand...
Click to collapse
I think both of you have issues not related to the G1. They sound like it is a user issue. I get notifications, I had to check them on, It autoupdates (I choose 1 hour) The layout seems fine. I know what has been read and what has not. You really can't forward a message until you have read the entire message. That would be like me quoting your post before it posted to the forum. Gmail and Outlook both save my messages as drafts, if I go back to that message and send it, it is still saved in the draft folder. However Gmail takes it a step further and saves my messages as drafts every 5 minutes until I sent it or save it for good. Connection errors are because of the network, and Can also cause the messages staying in your outbox. In fact with POP3 messages can act weird even if it has nothing to do with the client. POP3 can't create folders it just downloads the actual message. You need IMAP which is a lot better and has a lot more options. I think that would help most your problems. And I would check to make sure that your servers are receiving the correct information along with checking your settings for the correct information also.
Please report bugs!
If you've found bugs in K-9, please report them to us at http://code.google.com/p/k9mail .
The code was originally based on the built-in android Mail application, but we're making pretty quick progress on bugs and features considering that we just stepped into this codebase.
i think you are basing your post on your gmail mail, i am refering to pop3 accounts in particular. i don't use gmail, but it seems that people are saying that it works for the most part.
i got notifications the first couple of days for my pop3 email, then it stopped working and unselecting and resetting the notification does not turn it back on. i believe this is a known issue.
in my desktop outlook, or pocket outlook and also thunderbird, when a message is in my drafts folder and i eventually send that message out, it is moved from my drafts to the sent folder. the message is sent, it is no longer a draft.
why wouldn't i be allowed to create folders for pop3 email? imap just auto creates the directory structure you have on your mail server.
yes, i do know that connection errors are due to connection errors, but when messages sit in my outbox, while i send test messages to myself and i can receive them, that is not due to my phone network errors.
i will go and log things i see...i hope to see an improvement.
thanks
I agree that the email client is the worst part of this phone
I use POP3 but I hear people complaining the same way about IMAP.
How about something simple e.g. number of bloody messages coming in.
"Load more messages"
What the hell does that mean ? When has there EVER been a load more messages prompt in an email program. I've been using email since back in the days of Pine and I always have a sense of how many messages are in my inbox. Apparently not for the G1.
No easy way to sort messages - and the connection errors just go without saying.
Nick
totally agree about the "load more messages".....why not give you an option to pick how many it loads by default.?..... senseless
Henchman said:
maybe someone can hack the gmail push email program and create a universal push email program
Click to expand...
Click to collapse
Don't need to hack it, gmail will push anything you want (well, most anything...)
--M
Henchman said:
maybe someone can hack the gmail push email program and create a universal push email program
Click to expand...
Click to collapse
This works because of the software gmail uses... not the software on your phone.
Push is a server side implication, while Pull is client side. So if you find a way to Pull email as well as gmail can push than you are on to something.
At least all of you are lucky enough to get your pop3 email setup. It won't even accecpt mine. I have Mediacom (mail.mchsi.com) and it won't even set my 2 mediacom email accounts up. Just says server connection error. My AT&T Tilt never had a problem setting these accounts up. Definately need something new for a pop3 email client. K-9 does the same thing as the default email client.
Shaggy
Shagman68 said:
At least all of you are lucky enough to get your pop3 email setup. It won't even accecpt mine. I have Mediacom (mail.mchsi.com) and it won't even set my 2 mediacom email accounts up. Just says server connection error. My AT&T Tilt never had a problem setting these accounts up. Definately need something new for a pop3 email client. K-9 does the same thing as the default email client.
Shaggy
Click to expand...
Click to collapse
are you using the correct ports?
I got it to work. I never had to use SSL before. Not even in Outlook for this account or on my WM6.1. But setting the G1 to SSL mail sever did the trick. Now I'm just disgusted with how it handles mail, slow, does not display stuff, won't delete, incorrect un-read messages, read messages mark themselves unread everytime it checks the mail. I hope RC31 brings relief to these and other mail troubles (too many to remember).
Shaggy
It has been perfect for my mail, are you using pop3?
this has been my main complaint from day one.
Worst email app ever.

Outlook in WM - sending emails from Outlook Account

Hi Everybody,
I recently got TP2 rhodium. The 1st WM system for me.
I tried to use Outlook in a "natural" way but I found some simple things I can't do.
Explain.
I have 3 accounts in my phone:
- "Outlook", which is synced with my company PC via ActiveSync.
- A "work account", that I use to receive and send emails using my company ISP (i.e. [email protected]) when I am away.
- A "personal account", that I use to receive and send emails using my personal ISP (i.e. [email protected]) when I am away.
Everything works: Outlook sync, work send-receive emails, personal send-receive emails.
The most simple thing I expect I can do is:
1) I sync Outlook via Activesync. So I get an updated copy of my pc inbox/outbox in my TP2. Including emails I didn't read yet.
2) I go away, get in the inbox of my phone outlook account and read emails. There's one I need to reply immediately!
3) I reply to that email, but...
the reply goes into the outgoing box but it remains there. It will be sent the next time I'll sync, but it will be next week.
I didn't find a way to use one of the 2 other accounts to send that email from inside the "outlook account". It's a reply, so I have to write it inside that account.
The most natural thing would be:
- an option in the "from" field allowing me to use one of the two accounts
- send the email
- watch it going in the outbox of my "outlook account", so that it will be synced the next time.
in addition,
if I send an email from my "work account", it will go into its outbox, but I cannot move it to the "outlook account" outbox, so that it can't be synced when I connect to my pc!!
I suppose many people encountered the same problem.
I tried to search, but I couldn't find any.
Anyone can address me to a solution?
I thank you all in advance.
Hi..
Thats what i did in the past.. i sync emails so that i know which ones i need to reply... but found it a hassle at times...
why not try using pop3 directly? Jus save a copy of emails on server.... i pop as and when i need... but only my outlook in laptop downloads emails.. i find it better in sense i have contorl when i use outlook.. but thats jus me and my 2cents..
Hi chuachongchee,
I hope I'll find a straight way for you and for me to do what I mean.
I can't believe it is not possible to do such an elementary thing with an almost 600€ gear and a WM at its 6th release!!! And such a cool design !!
Do outlook mobile developers ever work away from their pc?
I am not good in WM software "handling", but a lot of people is, and I am sure someone has already solved this issue.
Just hope I'll find one...
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
haongusa said:
hi asamax,
Just confirming that I have a similar problem that would be solved if I could change the "From" field in the outgoing message (as with your problem).
I also have done a lot of searching and found nothing yet.
I have found that its possible to write "plugin" apps for
tmail (aka Outlook mail for WM) but found none that allow the change of the "From" field - annoying!
Click to expand...
Click to collapse
Don't mind,
I am sure this will be solved.
Such simple change + Such evident miss.
Please skilled-xda-developers write an outlook hacked rev. allowing:
- choose the account in the email "from" field
- copy/move emails between different accounts folders
- some additional options for each accounts would be useful: default c/c and hidden c/c recipients.
the 3rd in the list allowed me to solve this issue in my old Nokia E70 (!!).
I just put a rule for incoming mail in my PC outlook: when I receive a mail in whic i am in hidden c/c AND in the from fields, move it in the sent items folder. But it was not a very clean way... I expect more from my brand new rhodium!!!

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