Related
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
It blacks out as soon as I connect it to my activesync via USB....
Is it a short circuit?
Or something else?
Cheers,
Hellejoep
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
I would like to add something, may be you already know, to red led knowledge. I have a car charger (just plain chinese USB charger with usb cable) When I connect my HERMES I could have 3 conditions: orange (charging) Nothing (not charging) or RED (?). If I soft reset, with charger connected, I ALWAYS have orange, after Windows Mobile screen, But if I disconnect and reconect I have ALWAYS No Light
connecting hermes to charger without battery also enables red light.
Charging Problems - Red Light of Death (RLOD)
Battery Charging Problems, in particular the RLOD so called because the phone refuses to charge and the red LED shows, indicating that the battery is NOT charging.
Background
Problems with charging are not HTC or Windows Mobile specific. Similar if not identical problems are reported across many models and platforms. The issues centre around the state of charge of the battery and the interpretive circuitry in the device and charger. Typically a device will show a Red light rather than an Amber charging light. (NB: RED LED always shows when battery is absent or fails to charge). see also http://forum.xda-developers.com/showpost.php?p=1076879&postcount=28
Getting the battery to start charging once this light is shown is not always straightforward and is as unpredictable and temperamental as priming a water pump (those that have done this will know what is meant). In other words, and to put it crudely, you need to kick start the system. Unfortunately those that have managed to do this have usually tried lots of things before it starts working again. This makes it hard to be absolutely certain about the solution other than perhaps the last 4 or 5 actions taken.
Those that have managed to recommence charging have not reported that the problem recurs on a frequent basis. (possible exception of in-car charging issue). This issue requires patience and time, (time maybe critical, it is possible the issue would resolve itself perhaps as charges dissipate within battery and circuitry involved). However the following points seem probable solutions and were thought to work by some who resolved the problem.
Failure to Charge (Red LED Lit when charger connected)
Causes of this problem are unclear, but in practical terms events leading up to this issue have included:
1
Leaving the phone on charge overnight (possibly but not necessarily with certain programmes or connections running) It seems a fault occurs in the charging system, which causes the battery charge to drain rather than increase. Resulting battery charge is very low. (Another Blog will be added concerning an Active Sync issue which can cause the battery to drain over-night through repeated connection attempts)
2
Through heavy use or not re-charging often enough so that the battery is permitted to reach a sub 10% charge (not precisely known but likely to be very low)
Possible Solutions:
A
1.) Remove battery
2.) Connect the phone to the charger or USB
3.) Insert the battery while connected to charger
4.) Red light should turn Amber
5.) Soft Reset
If this does not work immediately it is suggested that the battery be removed from the phone for around 1 hour and the above steps repeated.
OR
B
It has been found with some phones charging can be re-started by:
1 ) Remove battery
2 ) Connect charger (Optional. I would try this potential solution without the charger connected the first time I try this. If it fails to work then I would repeat the steps with the charger connected)
3 ) Holding the battery, line it up wiith the phone's battery contacts.
4 ) Move the battery rapidly on and off the contacts
6 ) Repeat the above until the Amber charging light comes on. So after perhaps connecting/disconnecting 20 times, insert the battery properly and give it a few seconds to see if the LED turns Amber.
7.) Soft Reset
NB: I have seen two reports where those attempting this report a fairly loud "pop" sound following which the phone began to charge. However in one case the person reported that they then had subsequent problems of signal reception on the phone and thought the popping sound may have been related to this.
OR
C
If your problems remain after trying this a few times you could always try the following to manually charge the battery a little (enough to let the phone charger circuit detect the battery is present when you put it back in)
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.It may be worth repeating this a few times if not successful on the first try.
The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the phone battery! Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.If the problem persists:The final resort - a new battery.
Mike
╤
Very good article Mike, I linked it on the Hermes problems wiki page
i just want to add my 2 cents to this, there was an earlier post on here that mentioned the car charger deal where it wont charge unless you turn the phone off, plug it in, then turn the phone.. right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay, i have opened the cradle and there isnt anything different, its a straight usb connection, hmm except now that i think about it there is a blue LED, but it shouldnt be drawing enough current to cause this. Also i have a motorola charger in my office that i used with my wizard (i believe output is slightly different, if i remember correctly its a .5 amp where as the HTC charger is 1 amp) but it also behaves in the same manner... the only 2 methods that work constantly and consistantly of plugging in without turning off is either the factory charger, or a regular usb cable on the pc..
just seems weird since all of these problematic situations worked fine on the wizard and i believe they both have the power requirements...
let me toss another idea in the fire here on this, something that just occured to me... i wonder if this somehow could be related to the factory installed driver for this. what made me think of this is how the battery meter only goes by 10%.. could this funky driver be the source of the problem?
shogunmark said:
right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay
Click to expand...
Click to collapse
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
pof said:
Very good article Mike, I linked it on the Hermes problems wiki page
Click to expand...
Click to collapse
Cheers pof.
Some of the type sizes are a bit strange (but readable!) serves me right for copying and pasting from Word formatting!
Tadzio's link is good/informative and I edited in a link to it in my post - though it's on this page anyway.
Mike
tadzio said:
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
Click to expand...
Click to collapse
cradle is connected to pc at all times, and i will deal with the car charger for now cause my HTC one should be arriving any week now, but thanks for the tip!
8525 (hermes) Charging may be voltage sensitive
I have noticed with my new 8525 (USA Cingular model of phone) that it came with a 5.5V charger. Whenever I connect to a 5.0 V USB source charging the phone is very "iffy". Given that the standard for USB is 5.0 V (4.75 - 5.25) there is a problem with the design. My question for the HTC crowd is can this be fixed via a ROM change or are we stuck with a bad design?
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
http://www.america.htc.com/support/service-repairs.html
Since you got it wet, it is most likely not covered by the warranty, these and the numbers for out of warranty repair if you live in the U.S. I know that for cingular, you have to ship it to them yourself, and they will charge you a $28 diagnostic fee, before telling you how much is costs to fix the problem (if they even can)
heh here almost the same, providers are charging ~$29.5 USD as diagnostic fee but they are more polite, they first tell estimated costs, and only ask for the sum if you (usually) don't order the repair but need back your phone
Hellejoep:
if you are willing to send it abroad (inside EU) and you are either not need "overnight return" or such nonsense or cover the extra costs such operations really need, you may contact me. no diagnostics fee or anything such (though you will have a small loss.
about the charging problem:
the same issue occurs also in Wizard/Prophet, and Charmer (compactII) as well. though not in Magician, even so that they share the exactly same battery.
I believe it must have something to do with the charging controller. I don't have a disassembled unit at home with me now, but I suppose it should be a crap companion chip from Texas, to be interfaced with the ever-worst TI OMAP platform
(sorry, no hard feelings, pals, but someone using such one as an actual everyday phone must have some sorta mental problem )
strange battery issue
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Herm200/tytn problems
hi to all,
i read most of your post on possible problems with this PDA (HERM200/HTC TYTN).
i'll try to spent some few words to explain the story around my pda.
i live in italy and i bought the TYTN on december 2006 and for 6 months with his software problems i used it day by day in my business activity, untill one day, it falled down the ground from my and with all the leather cover (bundled with the pda, an hard black belt cover); then i took it and picked up a telephone number from my addres book and then putted it in charge for all the night; when, late in the morning, i took it, i noted that there was still the red light of the battery indicator and then PDA didn't turned on.
i tried to make soft/hard reset but nothing.
I carried to the italian warranty service of HTC and after 7 days they deliver to me the PDA in the same state that i carried; on the technical report there was: pcb damaged, battery connector pinouts damaged, pda not Repairable - out of warranty.
i thought: "i have had a lot of care for this PDA that still look like as new one"
and now i have a 700€ of unusefull PDA.
Last day i finally decided to open my PDA to find broken pieces and more.... but nothing.... i observed really well: NOTHING of wrong.
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Thank you in advance for your attention and patience.
ps: sorry for my english, i hope it will be comprehensive.
therock-htc said:
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Click to expand...
Click to collapse
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
elehcimo said:
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Click to expand...
Click to collapse
Hello!
I had also a battery charging problems with my MDA Vario II (TyTN; Hermes; HERM300):
1. Charging from the AC mains supply with the original miniUSB 5V charger: no problems.
2. Charging in the car with the non-original car lighter miniUSB 5V charger: it was charged only when the phone was OFF; no charging when the phone was ON.
3. Charging with the USB-miniUSB 5V cable connected to the notebook: it is charging only when the phone is OFF; no charging when the phone is ON.
So I asked myself: what is the difference between all these three cases? They are all miniUSB 5V power sources... And I found out an answer: It should be a matter of the USB current amperage.
Original AC miniUSB 5V charger delivered with the phone is 5V/ 1A. When I have bought the car 5V miniUSB charger with the 1A (one amper) amperage - there is no problem with car battery charging anymore... ;-) The phone is charged either way: ON or OFF.
But is it possible to charge the battery correctly from the notebook? I think not, because I have no influence on the current value from the 5V notebook USB.
Previously I had MDA Vario (Wizard): in this phone there were no battery charging problems... I wonder why the are some with the Hermes...
Take care,
Przemo
Przemo_55 said:
And I found out an answer: It should be a matter of the USB current amperage.
Click to expand...
Click to collapse
This is not correct. The problem is well understood and has been discussed several times.
The key is that your device tries to sense what it is connected to:
- if there is USB data traffic, it concludes that it is connected to a computer. It will then negotiate the current (power) it can draw from the USB port with that computer.
- otherwise, your device checks if pin 4 of the connector is pulled to ground. If yes, it concludes that is is connected to a dedicated USB charger, and starts charging, consuming as much power as it needs. This mechanism seems to work only if the device is on - and sometimes not even then (bug?). I guess the mechanism is implemented in software, so it can't function when it is off.
- otherwise, it doesn't know what it's connected to. Could be a computer in stand-by that didn't power off its USB ports or something. Your device concludes it may be unwise to start charging (could, for example, drain the other device's battery).
The cheap after-market chargers do not connect pin 4 to ground (pin 5), so your device doesn't charge. If you are really good with a soldering iron, try connecting pins 4 and 5 of the charger's USB connector, and you'll see that your device will start charging with it.
Cheers
tadzio
tadzio said:
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
Click to expand...
Click to collapse
Thank youu Tadzio,
but my PDA is DEAD !
I still don't try to charge the battery separetly.
The reason is that when i carried the PDA to service i leaved the PDA and Battery: i dont wanto to believe that service dont check the battery !??!?
However , i will try to charge the battery separetly and then i will know you the outcome.
Thanx and Cheers
Therock-htc
Ok I am a new member to this whole PocketPC thing since I just purchased my first PocketPC which is an i-mate JASJAM. I honestly think that it's a great product with a lot of features and potential. My problem though, lies in the fact that I haven't had the chance to enjoy it for a full day yet. Ever since I bought it, I always charge it for like 7 to 8 hours, even though it fills up after like 3, but i leave it on charge anyway, because I was told that "that's what you should do!".
Anyways, no matter how long I leave it on the charger, once i take it off the battery begins to drain like there's no tomorrow. I'm talking about going from 100% to 0% within 5 hours, while on FLIGHT MODE. If I turn the screen off then it might last for an extra hour.
Surely this can't be something normal, and I have been beating my brain trying to find a solution. As far as ActiveSync goes, I did the tweak that stops its automatic scheduled syncs, hoping that it would be the problem, but to my disappointment, no luck. Also made sure that no programs were running in the background. It came with a battery with a capacity of 1300mAh and then I bought another one hoping it was a problem with the battery. The new one had a capacity of 1350mAh, not much of a difference but it was all I could find. But there's no difference between them whatsoever, when it comes to battery life.
My first question is whether it is possible that this may be a software issue rather than a hardware issue (such as a power leak)?
If it is, then would upgrading the ROM or Radio or upgrading to WM6 make any difference?
Problem's that I don't have the phone on me right now so I can't give ROM or ExtROM versions etc., but I do know that it is running WM5 with AKU 2.3 and Radio is either 1.21 or 1.31.
N.B.: Until I get this issue sorted out, I am using a Nokia 6680 which has an average battery life of 3 days (72 hours), so should I be expecting something in the vicinity with my i-mate?
Well it sounds as if you've done all the obvious things. There is a power saving registry tweak in the wiki somewhere but that should not be necessary just to bring it to normal power consumption. If I don't use mine much (not on flight mode) I'll get a couple of days at least.
A ROM change might help a little but if you have a warranty I'd be tempted to use it. Radio change is unlikely to change things if you have been testing in flight mode.
Anybody else got ideas?
Mike
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
Best to just update your phone.... But becareful! read and research on flashing b 4 you do it... VERY IMPORTANT... USE only softwares for your phone...
I wanna make sure that anything i do doesn't void my warranty as well.
Used their offical update for your phone... However, my friend brick his phone and sent it back to the company and they replace it for him... I dunno if you would have that luck however... if ur careful and read all the information... and ur computer is stable... you shouldnt worry about it bricking ur phone...
jlaham said:
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
Click to expand...
Click to collapse
The ratings you see written inside and the battery ratings are just standard - nothing unusual there. You could test current draw etc but even if you find it a little high it doesn't really help you to pin down a problem save to say it's the phone and not the battery. However as you have two batteries it's fairly reasonable to say it's not the battery. (reasonable but not impossible of course that two batteries are not working as they should).
Unfortunately we do not yet have our hands on the test file that HTC use.
Mike
I guess I have no choice but to get it shipped back. Thanks for your help guys.
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
My battery doesn't last either.
I've ordered an extended life battery with its own back.
I've also ordered a car charger.
I also carry my old hiptop with me when I need to switch sims.
Apparently touchscreen phones that do so much, ie. bluetooth and wifi, eat batteries.
Doom Tints said:
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
Click to expand...
Click to collapse
Wow, I am very surprised to hear some of these. First of all, are you sure that using the usb charger kills your battery capacity so fast? I mean, I almost always charge my phone with the usb charger and it seems to be quite fine. Of course once in a while I charge it with the wall charger when I am in a hurry. But I was thinking that charging it with the usb will be better as it charges slowly.
Also I usually keep my phone plugged to the usb. Indeed, I already ordered a desktop cradle so that I can see the screen while it is being charged. Is it a bad idea to keep it cradled all the time? This is what I did with my Dell Axim all the time and it was quite happy with it.
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
Deleted, invalid, i didnt read the whole post.
Well, it seems that i was just unlucky with my buy. Thanks to all of you first of all for all your support it really did help me learn more about PPC's in general, and it also made me sure that there is a problem with the phone. I sat through what i like to call a debugging session, just following the phone's every "move". I know, sounds kinda crazy but i was just that determined. What i realised was that whether i performed the soft-reset or not, it still had a problem, even though the solution did sound very promising.
This is what happened, charged it to 100%. I also tried charging it a little more later, but that was it, so i'm pretty sure that the capacity was right. After detaching it i performed the softreset, hoping that it would help. Then i just left it over night on flight mode. Next morning it had only decreased to 90%. GREAT! And it felt rather normal, but then about an hour later, it jumped down to 80%, 70%, 60%, then 50%. Then when I held it, it felt pretty hot, i figured that whatever was the problem earlier, just happened again. So I turned it off for a few hours then turned it on again and it started off on 40%. As before seemed to be performing quite normal, then within a minute it heated up again and jumped down to 20%. And that was when i just lost my nerve and packed it to send it back to my retailer.
I am now convinced that the phone is faulty!
Yes, it very well might be.
My device has drained suddenly a few times, with the exact same heat problems that you're describing when it happens. A soft reset for me when this occured fixed it -- and it hasn't happened for months.
But as we all know the same solutions don't work for all people with HTC devices.
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
It worked fine the first couple of days, but now I'm having the dreaded 5hr battery life too.
I had had that a couple of times before, but it was always related to some software, and a soft reset would cure it like Doom Tints said above. The problem is that here, either this or a power-off and reboot doesn't change a thing.
It's clearly a software problem too. I use UpTime Meter from AE, and I can see that the PocketPC simply doesn't turn into standby mode, but only deactivates the screen. In UpTime, the power on time will always be equal to the time since last charge, which means the PocketPC is on all the time. In that case the 5h battery life makes sense.
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
Doom Tints said:
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
Click to expand...
Click to collapse
Your good man, Phone has been charging for about four hours and it didnt go up more than 40% so I unpluged the phone and turned it off and on and then it went up to 80% and now its recharging it again. Thanks
Battery discharge and heating up
kilrah said:
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
...
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
Click to expand...
Click to collapse
Since I had my hermes, a few times it would get very hot and discharge the battery, and I assumed I was turning it on in my pocket and running a program. But now it does this continually. As soon as I take it off the charger it discharges and gets hot. This even happens if the phone is powered off.
I have borrowed a battery of someone else and the same thing happens
I have also hard reset it and have nothing installed extra, so it can not be software problem.
Must be a short circuit inside the phone? Does anyone have any ideas? I can't send it back as it is a Cingular and I live in the UK and have no support contract.
Thanks,
Mark
I managed to investigate and find the culprit - A2DP Toggle in my case. Whenever its Today plugin is enabled, it will prevent the phone from entering standby. Deactivate it - no uninstallation needed - and it returns to normal. Weird as it had been working perfectly for about a week, and I haven't done any change when it started acting weird.
Now it kinda defeats the plugin's purpose if I have to deactivate it everytime...
@simkin: If it drains the battery even powered off completely that's most likely a hardware problem. Does it happen too if you remove the battery and put it again without turning the phone on (as opposed to having the phone on and turning it off with a long press on the the power button)?
There could be a slight chance that the phone actually starts booting and gets stuck there draining power. As a last solution I'd try flashing it with a different ROM, but if that fails it's most likely a hardware fault.
I'm having battery trouble too, I switched to WM6 with a full battery that lasted for about 24 hours and it became 7-8 hours, so I switched back to my previous ROM and Radio ver and it still says I only get 7-8 hours average, I'm gonna try to hard reset it on more time, and then i'm just gonna try a new battery.
Hi,
That's the first time I am not able to find in this great forum a solution for a problem with one of my 2 wizards (i love this machine...)
Yesterday, one suddenly did not power on. I knew that the battery was pretty low, so I guessed was just discharged. But once I plugged it at home to the wall charger, no amber light appeared, nothing powered on! When I replaced the battery with a fresh one, nothing changed... and when I tried the "bad" battery with my second wizard+wall charger, I confirmed the battery was almost empty (2%), but worked fine.
I tried to plug the mobile to the computer, but nothing... to soft-, hard-resets... the bootloader reset... but my wizard did not respond electrically or electronically to anything... any idea what could be happening? any possible solution? I do not remember exactly which rom I was wearing now, if that matters... probably a FariaWM6_realthing_crossbow
thanks to all in any case
marcos
Maybe out of sight accident
why you leave alone your lovely wizard and so aprecciated mmmm....
its xtrange but as you say i think this kind of forum may helps you with software... took it to a cellphone repair center... they has multimeters to know where does the energy stops... maybe a little electronic component has burn it down. or try the not original and official wall chargers withj specific mhz and amperage, try something more hard.
hope i help you
more news
After being overnight without the battery, this morning I tried a "resurrection"
I just put back the battery, did a softreset, and it worked!... really!? no... just the first two screens (HTC welcome and machine tests) It did not go forward, and a second reset it did not work either... now it's again like yesterday, just dead
I think there is something else than just an electronic problem, but who knows. I recommend you not to let the battery too low!
Marcos
Charging a completely dead Wizard battery
Delapena,
I've had this problem a bunch of times with my Wizard (Cingular 8125 branded version). I was able to get it working again using the instructions of a VERY helpful person(s) who I want to give credit to but cant remember right now (sorry in advance) so just FYI this works for me, but the credit goes to the original poster (will edit later if I recall).
Easiest method (if available):
1) Locate your STOCK 5vdc/1.0A wall charger.
2) Remove stock battery, put it in a ziplock bag, place in freezer for 5-10 min or so. This should minimize the internal resistance of the battery to boost VDC across the terminals (in case you ran the battery very, very very dead).
3) After the battery is good and cold, put it back in the phone; DO NOT PRESS THE POWER BUTTON!
4) Plug the 5vdc/1.0AMP STOCK WALL CHARGER into the phone.
5) Charging indicator (solid amber LED) should light up after 5-10 seconds with no other indications (no screen, no beeps, just solid amber LED ON).
It's my understanding (may be wrong) that the 1.0amp wall charger uses/supplies 5vdc one one or more of the mini-usb plug pins than the standard USB->mini-usb cable used for standard data-transfer on standard USB-spec devices. Also, the wall charger sources a full AMP of current at 5vdc, as opposed to the 0.5amp each USB host IC is allowed to source (e.g. the USB host IC on your motherboard/front/back of computerbox).
...reply to this if you want the comprehensive method. Ill research if above doesnt work / you dont have the charger. Swamped at present though; if you need the full blown recharge-the-battery-from-the-stoneage method ill look it up---dont want to give you invalid info.
If you dont want to wait (i'd understand, been there), try searching around a bit if you havent already found what your looking for.
Reply back if you need more help, otherwise, good luck and replace your battery with a new one asap!
Cheers
(again, no credit to me on this one, got this solution from somewhere else on the forum a long while back...credit to original poster!!)
Sir,
I didnt read what you had already tried. My wizard is rebooting constantly as well. My thought is that my battery is so old that the battery charging chemistry is so out of whack that the battery charging / voltage sensing circuit is all sorts of confused as to where the (really old worn out) battery is on its charging curve.
I'm guessing that my phone is rebooting because the battery fails to supply adequate voltage at x.xx amps of current draw to the phone's internal voltage regulator. When the IVR cuts out, the phone poops its pants.
I'm currently looking for a battery replacement myself.
more... but less
Thanks for the help, brhestir. But did not work for me. Actually, I tried with the 3 batteries I have, which actually work OK in my second wizard.
The only thing I am able to "slighlty" reproduce till now:
1) Wizard remains several hours with any battery plugged
2) I put the battery back
3) I switch it on or do any kind of reset
4) Just sometimes, the machine starts up, but gets hanged up after the first screens
5) most of the times, after this... the screen turns white slowwwwly, till it switches off
6) only once, I managed to get the bootloader screen, which stayed like that with any problems... but the computer cannot connect to it, so impossible to change the rom.
Next step: to dismantle the machine (prior step before throwing it through the window)
Marcos
brhestir said:
Delapena,
I've had this problem a bunch of times with my Wizard (Cingular 8125 branded version). I was able to get it working again using the instructions of a VERY helpful person(s) who I want to give credit to but cant remember right now (sorry in advance) so just FYI this works for me, but the credit goes to the original poster (will edit later if I recall).
Easiest method (if available):
1) Locate your STOCK 5vdc/1.0A wall charger.
2) Remove stock battery, put it in a ziplock bag, place in freezer for 5-10 min or so. This should minimize the internal resistance of the battery to boost VDC across the terminals (in case you ran the battery very, very very dead).
3) After the battery is good and cold, put it back in the phone; DO NOT PRESS THE POWER BUTTON!
4) Plug the 5vdc/1.0AMP STOCK WALL CHARGER into the phone.
5) Charging indicator (solid amber LED) should light up after 5-10 seconds with no other indications (no screen, no beeps, just solid amber LED ON).
It's my understanding (may be wrong) that the 1.0amp wall charger uses/supplies 5vdc one one or more of the mini-usb plug pins than the standard USB->mini-usb cable used for standard data-transfer on standard USB-spec devices. Also, the wall charger sources a full AMP of current at 5vdc, as opposed to the 0.5amp each USB host IC is allowed to source (e.g. the USB host IC on your motherboard/front/back of computerbox).
...reply to this if you want the comprehensive method. Ill research if above doesnt work / you dont have the charger. Swamped at present though; if you need the full blown recharge-the-battery-from-the-stoneage method ill look it up---dont want to give you invalid info.
If you dont want to wait (i'd understand, been there), try searching around a bit if you havent already found what your looking for.
Reply back if you need more help, otherwise, good luck and replace your battery with a new one asap!
Cheers
(again, no credit to me on this one, got this solution from somewhere else on the forum a long while back...credit to original poster!!)
Click to expand...
Click to collapse
wow i just ran into the same problem today.. my battery was low tried to plug into the cigar lighter but the fuse was blown due to another object i had plugged in so i didn't get a chance to charge it, the phone was fine all day until i left work it was completely dead.. no amber light for the charger.. have you had any luck?
hi everyone,
i solved this problem by creating a sort of bypass for the battery...
i bought a special battery used for some circuits experiments which is 4,5v..
i connected the + and - with the phone contacts, with the battery plugged...turn on the phone until the orange light is on and leave it until charge is full...
this is cause phone needs a minimum of charge to start recharge circuit...
Yes the same problem on every post
The thing of cooling batteries is an old but knowledge charging fast option but it brokes your performance batt drain so i recomend a new full battery ok? is the only way or...... charge the one you have fully fully.
and try again! tu plugin the batt once at time and again and again it wouldnt boot cause its too low to begin the OS and let you charge with the wallcharger... to charge with the wall or usb you need a bootable and functional OS ok?
hope you can find a way to charge your batt at least sufficient to boot the OS ok?
bye
well good news! 20 minutes in the freezer + 5v + 1a = win
CONGRATS!!!!!!!!!!!!!!!!!!!!!
mp86 said:
well good news! 20 minutes in the freezer + 5v + 1a = win
Click to expand...
Click to collapse
So dont ever let the batt drains to the hell down forever hahaha.
+ Que PPC said:
So dont ever let the batt drains to the hell down forever hahaha.
Click to expand...
Click to collapse
lol it was an accident i thought it was charging in the car!
Hi there,
Recently my phone started showing odd behaviour. The LED's would flash alternately green and orange while charging. I've seen a few other bits and pieces here about this on the site, but there never seemed to be a clear resolution. I understand it has to do with the battery charging. It occurs when my phone is on charge off mains.I'm just wondering if it has to do with heat, as I find my phone is quite warm when the flashing LEDs occur. It happens on both my original HTC battery, plus my spares. It is worrying me quite a bit, so any recommendations would be most useful.
Thanks,
David
I've been having the same thing happen with me
are you using stock battery? if not it is cause by the aftermarket battery that have bad censorship that cause the phone to detect high temp. orange and green flashing light means your phone/battery is heating so it cant be charged. try to reboot your device and charge in a more cooling area. hope it helps
It was happening on both my stock HTC battery and my additional batteries that I bought. I let my phone charge in a cooler spot, and it seems to have been ok. Ordered myself a pair of Momax batteries, as I no longer trust the other batteries I bought. Will see if they help.
ive had this lately but only when the phone is overheating, once the back cools off it charges up as it should
I have literualy posted about the exact same thing on my phone about 2 mins ago. i have read that it can either be the battery or possibly even the charger. i have just order a new extended battery with cover for my phone and it wont charge. post find here
http://forum.xda-developers.com/showthread.php?t=689067
I to am looking for an answer to what the actualy problem may be
Hi guys I have been facing a strange issue whenever I install any windows phone 7 rom no matter what i do the phone refuses to charge using a usb cable or charger if i go back to android same usb and charger work fine for charging please advise
i noticed that too. on my pc it charges either VERY slow or not at all. because i left my hd2 on usb for 2 hours. it was only halfway full. i though i was going crazy good thing im not the only one who noticed this.
on the wall adapter it charges fine.
For me the above mentioned issue exists on all the roms
I think i found a workaround for people having issues while usb charging on wp7
This a bit of a hassle and has to be done everytime u see that the phone is not charging via usb
uninstall the driver for windows phone device from device manager and then connect the phone it will reinstall the driver and the led will turn red if it blinks that means its not charging
If anyone has this issue and needs detailed steps please let me know
XLordDeimosX said:
i noticed that too. on my pc it charges either VERY slow or not at all. because i left my hd2 on usb for 2 hours. it was only halfway full. i though i was going crazy good thing im not the only one who noticed this.
on the wall adapter it charges fine.
Click to expand...
Click to collapse
hypergamer1231 said:
For me the above mentioned issue exists on all the roms
I think i found a workaround for people having issues while usb charging on wp7
This a bit of a hassle and has to be done everytime u see that the phone is not charging via usb
uninstall the driver for windows phone device from device manager and then connect the phone it will reinstall the driver and the led will turn red if it blinks that means its not charging
If anyone has this issue and needs detailed steps please let me know
Click to expand...
Click to collapse
I have never heard nor experienced the phone not charging on WP7 on USB. The HD2 takes longer than 2 hours for a full charge if it's at a point of total discharge or close to it. Even on WM 6.5 the HD2 usually takes about 3-4 hrs to fully charge after near total discharge.
Secondly, a blinking LED during charge (whether PC or wall) means your battery and phone are overheated. Overheating happens if you are using the phone while plugged in. Even if blinking it is still charging. Best to unplug until cool..then keep charging and not use the phone.
Buy a second battery and external charger.
hjhjhj said:
I have never heard nor experienced the phone not charging on WP7 on USB. The HD2 takes longer than 2 hours for a full charge if it's at a point of total discharge or close to it. Even on WM 6.5 the HD2 usually takes about 3-4 hrs to fully charge after near total discharge.
Secondly, a blinking LED during charge (whether PC or wall) means your battery and phone are overheated. Overheating happens if you are using the phone while plugged in. Even if blinking it is still charging. Best to unplug until cool..then keep charging and not use the phone.
Buy a second battery and external charger.
Click to expand...
Click to collapse
Wow thanks a ton for the info
but i have a question if i connect the phone to usb the battery blinks and while connected the battery tool shows battery getting drained as well at the top the battery icon shows that the phone is charging. and then if I immeadeatly connect it to the wall charger the blinking goes away and battery tool shows charging active so what can be the issue any help would be appreciated
Also i have tried almost all windows phone 7 roms and my normal drain is -300 to -500 have tried rom with 5.51 and 5.12.50_02 radio as well along with the camera trick still the battery drain is high
Yesterday i installed wm6.5
task 29
install magldr
clear sd mbr
use last 24 nand
install wp7
booted and did camera trick
entered flight mode
still the drain is -150
I love WP7 and dont wish to go back to android sorry for the long post please help
WP on our Leo doesn't have a clue what its doing with the battery, its been an issue from the start.
best bet to get the most out of your device is to get yourself an external charger and spare battery.
even if you do get it charging via USB or the wall adaptor, it might not charge up the device, it might say its full but is only half full, or it might say it half full and its actually full.
UP! Your advice to bring with me to anywhere a package of batteries?? Jesus Christ, I can't believe that nobody cares much about this problem from devs, otherwise there is no point to make a new rom every single day.
Neolo said:
UP! Your advice to bring with me to anywhere a package of batteries?? Jesus Christ, I can't believe that nobody cares much about this problem from devs, otherwise there is no point to make a new rom every single day.
Click to expand...
Click to collapse
I really don't think its a "nobody cares" situation. We can be pretty confident that if a solution was at all possible it would have been found and implemented by now. The devs do a great job and i for one am blown away by the roms they produce and offer to to us free.
Every smart phone on the market has battery life issues which tells us even the manufacturers cant really get a grip on the issue either.
You could always hack a li poly bat to fit the HD2, of course that's only if you accept the risk it might swell up and catch fire while charging
i dont think kicking the devs and other forum members will make you many freinds.
Good luck
Neolo said:
UP! Your advice to bring with me to anywhere a package of batteries?? Jesus Christ, I can't believe that nobody cares much about this problem from devs, otherwise there is no point to make a new rom every single day.
Click to expand...
Click to collapse
its not about not caring, there are two issues at hand.
the first one is the phone wont charge when turned off, this might be fixable.
the big one is the battery controller, a battery in a phone has a small IC that controls the charge, temps, stats etc. The issue I believe is that the driver which WP users to control the battery controller isn't designed for our device.
The HD2 is similar to the HD7 but it is not the same. The issues we have with it are likely because the driver is either for another device or a basic test driver put together to "make do"
creating a driver isn't a matter of slapping a few files together. So your choices are to
A, give up on the HD2 WP7
B, Make do with what you have
C, Grab a spare battery and external charger
D, Fix the issue yourself, given that some of the most talented folk on here hasn't done this yet suggests this wont be easy!
Flashed 2.12 radio, can't say it's good now, but much better than was with 2.15. I think 2.12 + new battery with bigger capacity (2300) = pretty good solution for now.
Neolo said:
Flashed 2.12 radio, can't say it's good now, but much better than was with 2.15. I think 2.12 + new battery with bigger capacity (2300) = pretty good solution for now.
Click to expand...
Click to collapse
except your 2300mAh battery probably wont work at all.
Theres been reported issues with extended batteries either A not working or B having issues, such as only charging part of it.
dazza9075 said:
except your 2300mAh battery probably wont work at all.
Theres been reported issues with extended batteries either A not working or B having issues, such as only charging part of it.
Click to expand...
Click to collapse
Crap...
dazza9075 said:
WP on our Leo doesn't have a clue what its doing with the battery, its been an issue from the start.
best bet to get the most out of your device is to get yourself an external charger and spare battery.
even if you do get it charging via USB or the wall adaptor, it might not charge up the device, it might say its full but is only half full, or it might say it half full and its actually full.
Click to expand...
Click to collapse
If your phone shows only a half charged battery icon after charging for the full few hours, shutdown the phone and reboot. Doing this shows the correct icon and can confirm via battery status app or battery tool app.
The thing is when you flash a new ROM, it takes the battery, phone, and WP a couple of charge/discharge cycles to get sync'd up and show the proper charges. The key is to let the battery drain until close to total discharge (don't let the phone shut off because of battery or you'll be hosed) then charge a couple of cycles.
Getting a spare battery and external charger is always a good suggestion no matter what.
Yes, restarts are always handy to get full charge, if you do kill your battery so you can't boot to windows, try put phone in bootloader, or magldr, it will charge in there, give it 20 min and windows will boot just fine
Sent from my HD2 using XDA Windows Phone 7 App