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Ok I am a new member to this whole PocketPC thing since I just purchased my first PocketPC which is an i-mate JASJAM. I honestly think that it's a great product with a lot of features and potential. My problem though, lies in the fact that I haven't had the chance to enjoy it for a full day yet. Ever since I bought it, I always charge it for like 7 to 8 hours, even though it fills up after like 3, but i leave it on charge anyway, because I was told that "that's what you should do!".
Anyways, no matter how long I leave it on the charger, once i take it off the battery begins to drain like there's no tomorrow. I'm talking about going from 100% to 0% within 5 hours, while on FLIGHT MODE. If I turn the screen off then it might last for an extra hour.
Surely this can't be something normal, and I have been beating my brain trying to find a solution. As far as ActiveSync goes, I did the tweak that stops its automatic scheduled syncs, hoping that it would be the problem, but to my disappointment, no luck. Also made sure that no programs were running in the background. It came with a battery with a capacity of 1300mAh and then I bought another one hoping it was a problem with the battery. The new one had a capacity of 1350mAh, not much of a difference but it was all I could find. But there's no difference between them whatsoever, when it comes to battery life.
My first question is whether it is possible that this may be a software issue rather than a hardware issue (such as a power leak)?
If it is, then would upgrading the ROM or Radio or upgrading to WM6 make any difference?
Problem's that I don't have the phone on me right now so I can't give ROM or ExtROM versions etc., but I do know that it is running WM5 with AKU 2.3 and Radio is either 1.21 or 1.31.
N.B.: Until I get this issue sorted out, I am using a Nokia 6680 which has an average battery life of 3 days (72 hours), so should I be expecting something in the vicinity with my i-mate?
Well it sounds as if you've done all the obvious things. There is a power saving registry tweak in the wiki somewhere but that should not be necessary just to bring it to normal power consumption. If I don't use mine much (not on flight mode) I'll get a couple of days at least.
A ROM change might help a little but if you have a warranty I'd be tempted to use it. Radio change is unlikely to change things if you have been testing in flight mode.
Anybody else got ideas?
Mike
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
Best to just update your phone.... But becareful! read and research on flashing b 4 you do it... VERY IMPORTANT... USE only softwares for your phone...
I wanna make sure that anything i do doesn't void my warranty as well.
Used their offical update for your phone... However, my friend brick his phone and sent it back to the company and they replace it for him... I dunno if you would have that luck however... if ur careful and read all the information... and ur computer is stable... you shouldnt worry about it bricking ur phone...
jlaham said:
The only problem that I have with getting it fixed or replaced under warranty is that I have to send it to another country. So I am trying everything I can do before going through that hassle. So is there any test that I can carry out at home, or a certain diagnostics software that can test the phone for me?
Would a digital multimeter help if i can measure the current being drawn from the battery? What should the current rating be for the phone, is it 1A? Because there is one other interesting thing i found while just snooping around, there is a sticker that just has 5VDC and 1A written on it, and it's stuck to the phone under where the battery goes. I can only imagine that this is the voltage and current rating for the phone. The interesting part is that the battery that came with it, as well as the one i bought are both 3.7V batteries.
:-S
Click to expand...
Click to collapse
The ratings you see written inside and the battery ratings are just standard - nothing unusual there. You could test current draw etc but even if you find it a little high it doesn't really help you to pin down a problem save to say it's the phone and not the battery. However as you have two batteries it's fairly reasonable to say it's not the battery. (reasonable but not impossible of course that two batteries are not working as they should).
Unfortunately we do not yet have our hands on the test file that HTC use.
Mike
I guess I have no choice but to get it shipped back. Thanks for your help guys.
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
My battery doesn't last either.
I've ordered an extended life battery with its own back.
I've also ordered a car charger.
I also carry my old hiptop with me when I need to switch sims.
Apparently touchscreen phones that do so much, ie. bluetooth and wifi, eat batteries.
Doom Tints said:
Are you using a wall charger or a trickle-charger such as the USB Cable? The wall charger is the only way to truly charge it to full.
If you are using a USB charger or other trickle charger, after the device says it is fully charged remove it from the charger for about 2 minutes and then reconnect it. It will then charge (most of) the rest of the way.
If you don't do this, the problems gets worse and worse. After 1 day, the trickle charger may get you up to a 90% charge. After two days, 80%, etc. After a week you'll only be holding half a charge, even though the device is reporting a full charge while on the charger.
Another tip I have found is to perform a soft-reset after removing it from the charger, particularly if it has been plugged in for a long time at full charge (more than an hour or so). It seems like the device doesn't always detect that it has been unplugged and tries to suck down juice as if it were still plugged in. If you have noticed that your device gets pretty hot when the battery drains quickly, this is probably what is happening to you.
You also haven't mentioned the programs that you are using during the day. Some programs, particularly chat clients, will drain the battery in about 5 hours, though obviously you're not using anything like this while in flight mode.
One more thing. You noted that you were told that leaving it on the charger whenever possible is the thing to do. This is incorrect. The more the battery is exercised in this way, the shorter the lifespan of the battery will be. With any PocketPC device we're all bound to charge it every night, but once it is charged you want to take it off the charger. A battery being fully charged is just as bad as a battery being fully drained, so you want to keep it somewhere in between as much as possible.
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Click to collapse
Wow, I am very surprised to hear some of these. First of all, are you sure that using the usb charger kills your battery capacity so fast? I mean, I almost always charge my phone with the usb charger and it seems to be quite fine. Of course once in a while I charge it with the wall charger when I am in a hurry. But I was thinking that charging it with the usb will be better as it charges slowly.
Also I usually keep my phone plugged to the usb. Indeed, I already ordered a desktop cradle so that I can see the screen while it is being charged. Is it a bad idea to keep it cradled all the time? This is what I did with my Dell Axim all the time and it was quite happy with it.
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
Deleted, invalid, i didnt read the whole post.
Well, it seems that i was just unlucky with my buy. Thanks to all of you first of all for all your support it really did help me learn more about PPC's in general, and it also made me sure that there is a problem with the phone. I sat through what i like to call a debugging session, just following the phone's every "move". I know, sounds kinda crazy but i was just that determined. What i realised was that whether i performed the soft-reset or not, it still had a problem, even though the solution did sound very promising.
This is what happened, charged it to 100%. I also tried charging it a little more later, but that was it, so i'm pretty sure that the capacity was right. After detaching it i performed the softreset, hoping that it would help. Then i just left it over night on flight mode. Next morning it had only decreased to 90%. GREAT! And it felt rather normal, but then about an hour later, it jumped down to 80%, 70%, 60%, then 50%. Then when I held it, it felt pretty hot, i figured that whatever was the problem earlier, just happened again. So I turned it off for a few hours then turned it on again and it started off on 40%. As before seemed to be performing quite normal, then within a minute it heated up again and jumped down to 20%. And that was when i just lost my nerve and packed it to send it back to my retailer.
I am now convinced that the phone is faulty!
Yes, it very well might be.
My device has drained suddenly a few times, with the exact same heat problems that you're describing when it happens. A soft reset for me when this occured fixed it -- and it hasn't happened for months.
But as we all know the same solutions don't work for all people with HTC devices.
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
It worked fine the first couple of days, but now I'm having the dreaded 5hr battery life too.
I had had that a couple of times before, but it was always related to some software, and a soft reset would cure it like Doom Tints said above. The problem is that here, either this or a power-off and reboot doesn't change a thing.
It's clearly a software problem too. I use UpTime Meter from AE, and I can see that the PocketPC simply doesn't turn into standby mode, but only deactivates the screen. In UpTime, the power on time will always be equal to the time since last charge, which means the PocketPC is on all the time. In that case the 5h battery life makes sense.
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
Doom Tints said:
The process of charging/draining modern batteries won't shorten their lifespans. However, having a chargable battery at full charge or at no charge are both bad and both will reduce the lifespan of the battery.
So no, you shouldn't leave it plugged in/cradled all the time.
The problem with trickle chargers is altogether different. They just won't always charge a battery to its full capacity -- so in this way they are actually better for long-term battery health. This is why I said that if you want to get a full charge off of a trickle charger, you have to (usually) take it off the charger and put it back on when the device reports that it is fully charged. After unplugging the trickle-charger you'll get a new battery reading on the device which will usually be anywhere between 60% and 90%. You can then put it back on the charger until it shows full again.
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Click to collapse
Your good man, Phone has been charging for about four hours and it didnt go up more than 40% so I unpluged the phone and turned it off and on and then it went up to 80% and now its recharging it again. Thanks
Battery discharge and heating up
kilrah said:
I just had the same sort of problem. I've been using my TyTN for several months now under Dutty's WM6, and only just flashed Schaps 3.60 a few days ago.
...
Would there be a way to find out why it doesn't enter standby mode (which software blocks it up), or force it into it? It would be good to find something as I'm nearly sure this is the reason for most if not all of the cases of short battery life we see around. Without having the meter there's simply no way to realise that the thing just stays on...
Click to expand...
Click to collapse
Since I had my hermes, a few times it would get very hot and discharge the battery, and I assumed I was turning it on in my pocket and running a program. But now it does this continually. As soon as I take it off the charger it discharges and gets hot. This even happens if the phone is powered off.
I have borrowed a battery of someone else and the same thing happens
I have also hard reset it and have nothing installed extra, so it can not be software problem.
Must be a short circuit inside the phone? Does anyone have any ideas? I can't send it back as it is a Cingular and I live in the UK and have no support contract.
Thanks,
Mark
I managed to investigate and find the culprit - A2DP Toggle in my case. Whenever its Today plugin is enabled, it will prevent the phone from entering standby. Deactivate it - no uninstallation needed - and it returns to normal. Weird as it had been working perfectly for about a week, and I haven't done any change when it started acting weird.
Now it kinda defeats the plugin's purpose if I have to deactivate it everytime...
@simkin: If it drains the battery even powered off completely that's most likely a hardware problem. Does it happen too if you remove the battery and put it again without turning the phone on (as opposed to having the phone on and turning it off with a long press on the the power button)?
There could be a slight chance that the phone actually starts booting and gets stuck there draining power. As a last solution I'd try flashing it with a different ROM, but if that fails it's most likely a hardware fault.
I'm having battery trouble too, I switched to WM6 with a full battery that lasted for about 24 hours and it became 7-8 hours, so I switched back to my previous ROM and Radio ver and it still says I only get 7-8 hours average, I'm gonna try to hard reset it on more time, and then i'm just gonna try a new battery.
Simple questions to the long story I wrote below the line(didn't realize it was so long):
I have two batteries that get a red light when trying to charge and they will not charge. I'm using a travel charger that came with the phone (used, not sure if it is the original charger). Input is 110-220V 50-60Hz Output is 5.5V 500mA. Says model T-HT-8125-SH on it.
Based on my findings, the phone should charge with 1.0A so it makes me think this is not an original charger. Old posts stated if the battery was this empty you need an original charger since it is the only thing strong enough.
The second question regards a new battery (just bought - one of the two above) dropping from having about 50% to having 0%. This is described in the story below, but could switching batteries / putting in a dead battery anything like this cause the new battery to lose it's charge all of the sudden? Or could there be damage to the phone other than the battery causing this issue?
Anyone have experience with this? What specs on a charger am I looking for that match the original charger? I may find other mini USB chargers around and if I have one that matches I can try it. I just don't want to damage the phone.
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I have a wizard I bought used a couple months ago. It worked fine until a water damage issue occurred. I let it dry out for a week and then it was back to working fine. The only thing I noticed afterwards was sometimes the battery would drop from about 75% to 25% really quickly when it did not used to.
Last weekend, it was charging overnight and in the morning it would not turn on at all. I tried taking the battery out and trying to charge it again without success. The orange light usually does not come on. I either get no light, or a red light. Sometimes the red light stays, sometimes it blinks, but usually it is red when I first plug it in for a couple seconds then goes away.
I read recently in the manual that red means it is in LDO charging mode, thus the battery is empty. I thought the battery was dead so I ordered a replacement. It arrived, I stuck it in, it worked.
Now the weird part - I let it charge some on the new battery (it was around 18% when I got it). Then I decided to test the old battery and make sure that was indeed the problem. The phone wouldn't turn on or charge. However, I put the new battery back in and there is no charge. I tried charging it and the light was orange as it should be. However, after a couple more battery switches (I found out about the red light / orange light from the manual at this point so I went to test that with the old), the new battery is acting like the old battery. Both get a red light and will not charge.
Any ideas?
No answers for you but -
My original HTC charger has the following stats:
HTC p/n 70h00051-01
Model ADP-5FH B
Input 100-240v~0.2A 50-60Hz
Output 5V 1A LPS
Thanks for the details. I suppose mine isn't an original charger as it only has half the power yours does (and is a different model). It is probably some generic third-party charger.
For anyone interested, I did manage to get the phone charging by jump starting the battery with a 9 volt battery (saw an old post about it). Just connect the positive terminal of 9V to positive end of battery, and negative end of 9V to negative on battery. I used the metal from the inside of twist ties to connect the two batteries. Hold for about 15 seconds, then see if it will charge. If not, take battery out of phone again and use the 9V for another 15 seconds..See if it will charge afterwards. It only took a couple tries before it had enough power to start charging with my charger. Just don't hold it too long as the 9V is nearly twice what you need.
Anyways - it's charging now and is at 80%. We will see if it works like it should afterwards. If so, then I will have two working batteries for the phone.
Note - this shouldn't be an issue with an original charger that is 1.0A. It seems the third party ones are less (500mA, or my car charger is 650mA). I imagine the original charger is strong enough to get it started even on a completely empty battery. If not, the 9V battery sure is.
Just an update - not sure what is going on. It finished charging and the light turned green. As soon as I unplugged the wall charger, it dropped down to 51%. Ok...so that was weird...maybe it wasn't really charged. So, I let it charge up to 100% again. Light turns green. Unplugged it, dropped immediately to 39%.
Anyone have any idea why it would lose a large amount of charge when I unplug the cable? I'm charging it for the third time now...I'm not sure what is going on.
This is all with one battery (the old one). I haven't done anything with the new battery yet to try and get it to charge, but this might explain how the new battery lost the charge it did have and became empty like the original battery - perhaps it lost it's charge when I unplugged it just as the old one is doing...in which case this seems like a phone problem...hopefully not though.
I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
This is a very weird problem and I don't know the exact answer..I just know i bricked my atrix before (failed to flash on a full battery) and couldn't charge the dead battery even on AC.
I ended up buying a universal battery charger from radioshack and then returning it once I got my battery fully charged and flashed the rom. Haven't had any battery problems since.
Hope this helps
Thanks, I will try this but it is night time right now. I hope someone else has had experience of this before and can guide me to any other directions.
I did not fail a flash, unless the flash can fail even if Gingerblur was working 100% before it failed. I don't know if thats possible.
Are you using the usb cable/charger that came with the phone?
I know it sounds ridiculous but the phone does NOT charge on any of my existing MicroUSB cables or wall chargers (used to have a nexus one). Pretty bummed about that :/
Yeah I am using the one that came with it.
I also want to update that I've tried my sister's HTC Inspire charger and an old Samsung charger I have left around.
Both are USB to wall Adapters (I am not using the same wall power adapter for each charger) so I wonder if I need the one that plugs directly into the wall?
Yeah, you probably just have a dysfunctional battery or charger, either way, you're going to have to diagnose which one is the problem (fingers crossed that it isn't the phone)
/e:
it sounds like its not the charger, from your most recent post.
I think your phone is the problem, it's not processing how to charge the battery from the cable.
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
designgears said:
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
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Click to collapse
Hm, it's been charging for over an hour now and still hasn't turned on. But I did not do it exactly as you said. I unplugged the battery acouple times but I always try to hold the "fingerprint" on button right after plugging it in. I'll try not pressing anything this time. Thanks, I'll post back if I get any results.
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower. I know this for a fact as I just charged it like that.
Take it into a store or contact where you bought it from.
Plugging in phone while off: Green LED for a bit, moto logo, battery icon
Power on, no charger : green light for a bit longer, moto logo, boot animation.
Try an at&t stores charger and see if theyll let you charge the battery.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Mgamerz said:
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower.
Take it into a store or contact amazon support.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
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With a dead battery you need 850 mAH. The phone needs 850 mA ti boot and it needs to boot to charge (strange yes but software controls the charge).
I would suggest trying all the chargers you can (the Moto one may be giving you to little amps) and if that does not work you can try to either 1) make a dev cable (post on how to in the dev section, though it requires soldering and such so you may not be able to do it if you don't have supplies) or 2) get a charger for the battery (one to directly charge the battery vice through the phone).
The battery method did not work, I did not try to hold the main button until 1 hour later to no avail. I'm going to Best Buy tomorrow for a replacement.
Edit: Oops..Too late to the party! I had the same issue that was fixed when I used a good quality micro-usb charger!
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
U need not worry .. put it in a wall charger .. and let it sit dere for atleast an hour .. the green led will come up when charge level reaches around 50% or more .. be patient ..
LivingChampion said:
I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
Click to expand...
Click to collapse
Sent from my MB860 using XDA App
I had the exact same issue the other day. I forgot to put my phone on charge at night, and it was dead in the morning. I plugged into the wall with my Moto charger, the phone turned on and went right to CWM. I rebooted from there, the phone showed 5% battery level, and within 10-15 minutes was at 20%.
I thought it strange my phone went right to the old Tenfar CWM even though I uninstalled it after unlocking my phone and installing the latest CWM from Tenfar.
It does seem that the shut off with the battery is 5%. I am assuming this is the safety factor built into either the Android OS, or the batteries themselves, as they do have circuits in them much like mini computers to shut them off before 100% discharge, as this will kill a Lithium Ion battery.
Some simple facts regarding the Lithium Ion batteries:
•They start degrading as soon as they leave the factory. They will only last two or three years from the date of manufacture whether you use them or not.
•They are extremely sensitive to high temperatures. Heat causes lithium-ion battery packs to degrade much faster than they normally would.
•If you completely discharge a lithium-ion battery, it is ruined.
•A lithium-ion battery pack must have an on-board computer to manage the battery. This makes them even more expensive than they already are.
•There is a small chance that, if a lithium-ion battery pack fails, it will burst into flame.
What I would like to know is why some people have problems getting a charge back in the Atrix after a complete discharge. There I was at 20% after 10-15 minutes using the Moto wall charger, while other people can't even get their phones to turn on after an hour on the wall charger.
I have the same problem, tried everything and finally found a solution
Get a warranty replacement.
The phone won't turn on, so they don't know what you did to it.
Got my new phone today, popped the dead battery in and voila, it charges !
Sometimes it's like people say, it's because of the charge, but your phone probably have issue, just get a replacement
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
LivingChampion said:
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
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Click to collapse
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
tehrules said:
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
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Click to collapse
Well, according to motorola it needs that much... so you never know
Ciloteille said:
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
Click to expand...
Click to collapse
Yes if warranty then ok .. But we are here to do the impossible.. I just reconditioned a new battery just so it can turn phone on in same instance for a friend. So yes batteries and phones new can have charging issues.
There is an issue with smart-phones and batteries and has been since day one. If you are here then evidently you either love these phones and want to mod them or you are like me and love playing with electronics. Real simple if you in the smart-phone world there are a few rules of thumb..
1.) Never begin working without a fully charged battery (some say 51% or better I say 100% )
2.) Buy , borrow , get an external battery charger and/or stronger wall charger
3.) Extra batteries are always good.
4.) Read the damn stickies and wiki's ... People have taken plenty of time creating them. Those who know me know I have written some myself.
5.) The biggest problem is located between the chair and the keyboard .... (lol)
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs). I suppose it's possible that the
motherboard was damaged somehow, but it has no
sign of damage and the only
problem is the battery not charging. charging
sign- It did show when the battery was charged.
Now that the battery has drained down,I will
sometimes get an orange light when plugging in
the USB charger.
The battery has drained to the point that the
charging animation indicator on the screen no
longer appears. The battery has been drained to
the point where it does not have enough
power to boot the phone..
shikhar623 said:
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs).
Click to expand...
Click to collapse
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
just4ivaylo said:
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
Click to expand...
Click to collapse
go to original stock. you will come to know wheather is sofware problem or a hardware. you will be able to troubleshoot in a better way.
Already have. Looks like a hardware issue.
I gotta say...this phone has been all kinds of problems for me.
My Galaxy s5 g900f overheats with anything i do, it overheated in recovery while i was trying to do a nandroid restore, it overheats while charging (turned off), it overheats when i turn it on, i see the samsung s5 animated logo altough very laggy, and when it turns on i enter my sim password and all i see is the notification bar and the rest is a black screen nothing works whatever i do.
When i say overheat i mean the screen and the upper back of the phone are hot, it all happens in a matter of a few minutes.
The CPU got upto 73C while i was doing the nandroid restore.
I got the stock charger and cable, never changed any hardware inside the phone is everything is genuine.
I am running Xtresto lite ROM for the past 4-5 months with no problems. (So i guess it's not the rom?)
Please help.
Thanks in advance.
edit: i've got it on the charger now and it's off and just noticed that the phone is discharging although it shows that is charging, it only charged up to a point i guess and now it is falling while on the charger on the wall
charging will be hotter than unplugged actually, also in my experience within TWRP with its temperature on screen, i also reached 70 degrees simply going through menus... which means there is no cpu idle state without a kernel/rom
so... are you able to run a temperature monitor (maybe with kernel adiutor) or is the whole thing going to freeze or shut down? there is supposed to be thermal throttling depending on kernel & if some parameters have been turned off (you can see them in kernel adiutor)
hopefully it's just some app failing or malware, not a hardware failure... is the phone allowed to turn on while usb plugged in WITHOUT battery? are you willing to wipe the OS? i'm not sure you got your nandroid backup completed (also i have no experience with that... i used TWRP to backup but never tried restoring when i moved from CM12 to CM13, my internal storage was untouched anyway)
edit: just reread your off+charging situation... is this a 2A charger that you know has been able to quickly charge in the past? (like, 0 to 70% in only an hour)
have you inspected the battery, its metal contacts, & the phone's metal contacts for the battery?
kn00tcn said:
charging will be hotter than unplugged actually, also in my experience within TWRP with its temperature on screen, i also reached 70 degrees simply going through menus... which means there is no cpu idle state without a kernel/rom
so... are you able to run a temperature monitor (maybe with kernel adiutor) or is the whole thing going to freeze or shut down? there is supposed to be thermal throttling depending on kernel & if some parameters have been turned off (you can see them in kernel adiutor)
hopefully it's just some app failing or malware, not a hardware failure... is the phone allowed to turn on while usb plugged in WITHOUT battery? are you willing to wipe the OS? i'm not sure you got your nandroid backup completed (also i have no experience with that... i used TWRP to backup but never tried restoring when i moved from CM12 to CM13, my internal storage was untouched anyway)
edit: just reread your off+charging situation... is this a 2A charger that you know has been able to quickly charge in the past? (like, 0 to 70% in only an hour)
have you inspected the battery, its metal contacts, & the phone's metal contacts for the battery?
Click to expand...
Click to collapse
Hi, thanks for the reply
No, i cant run any app because as soon as i get in the os its just the notification bar and a black screen, my apps flicker for a second once in a while but there is no way of using the phone, not even in safe mode.
No, the phone can't run without a battery and am pretty sure every phone is like this. You need the battery plugged in for it to work whatsoever.
I have no choice but to wipe the os and reinstall it i backed up everything i could and possible.
This is indeed a 2A charger, it's the original samsung charger that came with the phone. The metal contacts seem fine and the battery is fine. It's not the battery that overheats it's the rest of the phone. When the phone is hot i removed the battery to check if it was the source of the heat and it wasn't.
edit: the battery is draining fast! i can't even charge it, it loses battery while on charger too (the phone is off)
edit 2: i made it until the wipe, then i went to install my rom and it turned off before i reached the point of flashing (thank god) and i guess its draining so fast i cant charge it
Maybe an external battery charger might help to at least give it sine juice to install stock. I'm sure the kernel is linked to charging while powered off. So fingers crossed its a software issue, though this those sound kind of worrying behaviour. External battery chargers can be bought quite cheaply of eBay. I bought a USB battery dock and a better quality male to male USB cable as provided one is crap, and use it with my original Samsung charger. Don't trust the wall plug in types as their all made in China... Best of luck.
rockon92 said:
Hi, thanks for the reply
No, i cant run any app because as soon as i get in the os its just the notification bar and a black screen, my apps flicker for a second once in a while but there is no way of using the phone, not even in safe mode.
No, the phone can't run without a battery and am pretty sure every phone is like this. You need the battery plugged in for it to work whatsoever.
I have no choice but to wipe the os and reinstall it i backed up everything i could and possible.
This is indeed a 2A charger, it's the original samsung charger that came with the phone. The metal contacts seem fine and the battery is fine. It's not the battery that overheats it's the rest of the phone. When the phone is hot i removed the battery to check if it was the source of the heat and it wasn't.
edit: the battery is draining fast! i can't even charge it, it loses battery while on charger too (the phone is off)
edit 2: i made it until the wipe, then i went to install my rom and it turned off before i reached the point of flashing (thank god) and i guess its draining so fast i cant charge it
Click to expand...
Click to collapse
geeze, well it does sound like 100% cpu usage... like those bitcoin mining malware
i would try to flash a fresh replacement or stock kernel+bootloader+baseband with root disabled using odin or something, we need to prove that the software is clean
as for the temperature, if it's winter where you are... get the phone some cold air (edit: by the way, lower temperature means lower wattage... only problem is battery capacity might also appear lower, so it's only good for being wired)
RuffBuster said:
Maybe an external battery charger might help to at least give it sine juice to install stock. I'm sure the kernel is linked to charging while powered off. So fingers crossed its a software issue, though this those sound kind of worrying behaviour. External battery chargers can be bought quite cheaply of eBay. I bought a USB battery dock and a better quality male to male USB cable as provided one is crap, and use it with my original Samsung charger. Don't trust the wall plug in types as their all made in China... Best of luck.
Click to expand...
Click to collapse
I will have a look into an external charger or look if someone can lend me their battery to test. Happy to know that the kernel is linked to charging, i still have my hopes to software!
kn00tcn said:
geeze, well it does sound like 100% cpu usage... like those bitcoin mining malware
i would try to flash a fresh replacement or stock kernel+bootloader+baseband with root disabled using odin or something, we need to prove that the software is clean
as for the temperature, if it's winter where you are... get the phone some cold air (edit: by the way, lower temperature means lower wattage... only problem is battery capacity might also appear lower, so it's only good for being wired)
Click to expand...
Click to collapse
where do i find those files for odin? sammobile? yeah it's winter my issue now is that it is completely dead it's not responding when i connect it to the charger at all. I tried 2 original samsung chargers. 3 different cables. my gooood! its driving me nuts.
anything i can do without sourcing a battery or an external charger? not sure i can source one here and dont want to wait for an ebay one really.
Could be a dud battery at the end of the day. Dodgy batteries can cause all sorts of issues. One test is to try spinning the battery on a flat surface. If it spins, its expanding and faulty. Though this isn't the only sign of a dud battery.
RuffBuster said:
Could be a dud battery at the end of the day. Dodgy batteries can cause all sorts of issues. One test is to try spinning the battery on a flat surface. If it spins, its expanding and faulty. Though this isn't the only sign of a dud battery.
Click to expand...
Click to collapse
already did that, not spinning. lets hope it is still a faulty battery