Database Users

My Magician freezes

Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias

Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M

ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias

haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.

Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?

Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M

I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...

Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M

... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!

haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M

K-Jam restarts itself...

Hey Guys, is this only my issue or it happens to you as well?
I noticed that my K-Jam (Qtec or whatever) restarts itself from time to time. I have almost fresh (yesterday formatted) WM5, no today plugins, no additional appz installed. Sometimes when I look at my phone it shows Password Keypad which is set to lock the device after 24h of being idle (that's the way I realized it must have been restarted).
I didn't have enough time to play with it and check how often it does so, thought I will ask experts here first...
Right now I have 1.6.7.1 WWE ROM, I will update to newest today and check if it solves the problem (by the way ... which one do you recommend I-Mate or Qtec?).
Thanks!

TroLoo said:
I noticed that my K-Jam (Qtec or whatever) restarts itself from time to time. I have almost fresh (yesterday formatted) WM5, no today plugins, no additional appz installed. Sometimes when I look at my phone it shows Password Keypad which is set to lock the device after 24h of being idle (that's the way I realized it must have been restarted).
Click to expand...
Click to collapse
this is quite well known issue. wizard sometimes resets itself without any particular reason and it was discussed here many times. i used to have this problem with my wizard, however after updating to AKU2 ROM, it got much much more stable than before. try to update ROM to newest AKU2 version and then check if problem persist.

eva_d said:
this is quite well known issue. wizard sometimes resets itself without any particular reason and it was discussed here many times. i used to have this problem with my wizard, however after updating to AKU2 ROM, it got much much more stable than before. try to update ROM to newest AKU2 version and then check if problem persist.
Click to expand...
Click to collapse
Right... sorry for mentioning well known topic again then...
Thx for the reply!
TroLoo

I certainly had a major issues with this on the old rom.
However int eh past week I have lost 2 important phone calls when the damn thing has rebooted int eh middle of a telephone call.
Robin

PROBLEM *HTC Touch HD Auto-Restarting*

Hi,
I'm having an issue with my HD where sometimes the phone restarts on its own..it doesn't happen often but it does occur..mainly when I am listening to the radio..is anyone else experiencing this or know why this is happening so i can fix it?
Thanks
Incase it helps the only 3rd Party Softwares I have installed are
Coreplayer
Tomtom 7 with USA maps
Gyrator 2
NoData
Voice Command 1.6
SD TuneUP
My ROM and Radio are original HTC

I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin

gav28 said:
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
Click to expand...
Click to collapse
Thanks for the reply..glad to know I'm not alone on this issue ..i do find that this issue does not occur if i have the phone charging via usb while listening to the radio
My versions are:
ROM: 1.14.405.3 (22273) WWE
Radio: 1.09.25.14

My restarted twice and i didn't do anything....one time was lying on the table and second time was connected while charging the battery....
If i woldn't have to enter pin after reboot i wouldn't worry much - but i have to do it so this is disturbing because i once didn' see it rebooted....

I also had it twice within one week time. It also happened when I was listening to the radio.
ROM: 1.14.404.3 (22273) NLD
Radio: 1.09.25.14

I've had my HD for a week now, and mine has done it every day so far!!! I dont listen to the FM radio, so its not that causing it - it has happened when I have been web browsing, texting, putting in a contact, and even when in my pocket doing nothing.
I take it that as this thread has received so few posts that this is not a common issue and I should simply return the handset for a replacement? Maybe we all have "friday afternoon" models?

I had the same problem. My HD worked fine, and then constantly auto-restarted.
I tried everything- reflashed the ROM, took all the programs off, hard-resetted. Nothing worked.
...Then I changed the battery, and the problem disappeared for a couple of weeks, but it's returned today!
For my few pence worth, it's something to do with the battery, or at least the way the battery talks to the device. Not an expert and no idea!

Had a similar problem where it just rebooted for no reason. Was like this for around 3 - 4 weeks and then completely died. Sent back to HTC for repair and had it returned with a new main board. After 2 hours of use it died again. Sent it back a second time, had another new main board, the FPC connector was re-seated and now all is ok so far. Just hope you guys are not going down my route.

Never had that happen to me. Sounds like a hardware issue.

...Interestingly (and I've read this somewhere before), I've tried switching my network from Auto to GSM, and I have had no more issues.
I travel across the country- a lot on trains, and I suspect one of the things triggering the failure is switching between bands.
I have also heard that it may not have anything to do with the handset, and is SIM related. I don't know enough to comment on that.

I had the same problem when i was listening to the radio. I thin i have found a way to go around the radio-problem. I installed powerradio and my phone haven't restarted all day. Hope i helps
http://forum.xda-developers.com/showthread.php?p=4046501
ps. sorry for my bad english

my htc hd auto restart at the window 6.1 green screen
what could go wrong?
it was OK in the past....
i try to swap battery with other HD, same problem
I hard reset ,same problem, keep auto restart at green window screen
i use boot loader flash to new ROM, 6.1 still have the same auto restart problem
i have to believe hardware failure, where could go wrong?
i suspect reset button stuck, ...before the green screen appear, i presss restart button, no response. Strange.. because my other set HTC HD reset button response before green window screen

I've had the same problem a number of times. It seems to depend on the Rom. I just tried Laurentius's final Blackstone Rom and it would happen 4 -5 times a day. Dutty's Leo 9 Rom does it too but his R2 seems stable. Am going to try out the Dusk-More Rom now

Yep I am having a similar problem though has nothing to do with the radio. I have posted a thread on it also "HD Touch On/Off Problem".
Happens usually once or twice after taking it off charge for the night and then it's fine for the rest of the day.

I had something like that with mine, the problem was the battery, I switched with a new genuine battery and until now i did't had more problems, but it was in my case....

Flashing stock rom solves hard reset issue
Flashed a stock Rom 1 week ago before flashing a cooked rom again. It's been a week and it seems to have solved the problem.....touch wood.
If anyone else tries this, post a message to let others know if it works.
Hopefully, I won't be posting here again

i had the same problem.
i reflashed original spl,rom,radio then i put again the custom stuff, and the problem has gone!
now its 1 month without problems

Youtube freezes on HD2
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2

I have the same problem, but not related to fm radio.
It just happens...
It also happens when the phone is trying to start. It restarts, a few times when it shows "smart mobility" just before the radio, rom and other information at the right bottom.
I only rolled back to the official rom and radio, many hard resets, but it still happens..
I'll try to specify under what conditions it's happening, and will post again..

...I do not know what to do...
Hi everybody, I have the same problem on my HD.
It's restart on its own and some times if it's turned off then it turns on by its own
I've tried the following test without solve the problem :
- several hard reset
- with and without SIM
- with and without memory card
- with another battery (new)
- upgrade with original firmware
I add that the problem appeared suddenly
Unfortunately it's no longer under warranty then I would like to know if there's a solution different from send it to HTC.
Thanks to all.

Wi-Fi problem after update to Dutty V3

I am huge fan of Dutty's ROM. Had v 1.7 1.9 2.1 2.3 and 2.6. Everything was always working smoothly and nice.
Last weekend I updated to V3 and then where wi-fi problem started.
It is like this right now:
When I set to Best Battery or to a "middle" position, the wi-fi basically does not work AT ALL. When I switch to Best Performance the wi-fi works but like 30% of speed and quality of previous versions.
At first I thought it was the radio rom, which during long process of updating in accordance to THIS guide took downgraded to 1.09.something. So I updated the radio to the newest 1.14.something but the problem is still the same.
Everything else works great but wi-fi works like 30% of its power;( WHAT IS WRONG? Has anyone experienced it before?
Of course I could try use Best Performance but then battery is sucked like crazy!;(
Thank you for help!

Cant help on your issue but mine works great on Duttys new rom

IrfanSEAT said:
Cant help on your issue but mine works great on Duttys new rom
Click to expand...
Click to collapse
glad to hear this ,dude but rather looking for someone who has the same problem

I dont have this issue either. Perhaps a hard reset might be your best option

ASK768 said:
I dont have this issue either. Perhaps a hard reset might be your best option
Click to expand...
Click to collapse
you think? I did HR after the rom update.... One is not enough these days?
OK, will give it a try...

i didnt do any hardreset and its working fine

reflashed, double HR and.... it helped
I still have NO IDEA what was the cause firstplace.
Thanks for help!

I didn't try this ROM yet. But, I'd like to have a try on Dutty's ROM! I will report if I will have caught this problem in the future. Sorry, cannot help you this time.

And why don't you report this at Dutty thread instead opening a new one????

I am using Dutty's V3 Rom and has no problem with the WiFi issue as stated.

More WiFi Fixes & Problems ?!!
Please excuse me if this is the wrong place to post this, but whenever I hear WiFi problem my ears perk up.
I have been experencing WiFi connectivity problems for while now; my HD would try to connect to an AP and after a ltte while of watching the "connecting" animation, the device would just quit with a warning message that it could not connect with the current settings..bla.bla.bla... even after it had connected to the same hotspot afew hours before.
Well, after installing Dutty's V2.9 (Highly recommended!) ROM the WiFi issues disappeared for 5 days. Mind you with my HD this is a record usually WiFi only works for a whole day at most, so I am guessing anyone experiencing problems with WiFi and Dutty's ROMS has a problem that might not be related to the ROM itself, as in my case the ROM actually "fixed" the problem, if only for a while.
By the way, I have just flashed the new (1.14) radio and the WiFi problem still persists;nevertheless I will keep testing anithing new that comes along and posting my results here.

I was celebrating too soon(((
After double HR I had to reset once more - had issuescwith ActiveSync.
Anyway I HR once again and the problem back again. The wifi actually does not work at all or work very slowly
Since not only me experience this problem I guess it is not the radio problem but the rom itself.
What is even more strange, I was able to resolve it once because it already worked one... the problem is I don't remember what EXACTLY I did to restore perfect wifi functionality.(

Sorry this is a bit off topic but where do I find the best battery setting, I have had a look under setting->power bu can only adjust the backlight.
Thanks
Sully

Have you tried upgrading to newer SPL ?
I have recently upgraded from 1.14 SPL to 1.56 HSPL and from 1.19.XX rom to 1.56.405.1(HTC official ROM UK WWE) - what is more imp here is there is also an radio update in this RUU - i guess from 1.09.XX to 1.13.25.24. Hope this solves your problem.
Keep posting your progress

HD2freezung issue

I have noticed my hd2 freeze after playing videos for 5 to 15 minutes. It just freezes with the screen of the video. I should do soft reset, and sometimes not only one softreset. This issue also happens during play games or use navigation - iGo.
I tried different ROMs - no change. Now I am with stock 1.66 with SPL - freeze again during play. I tried different battery - no change.
Got hardware problem?

freezing issues
I`ve been driven mental by freezing issues on my o2 branded HD2 since about 2 days after i got it in May.
I`m a complete newbie at all this but yesterday I read through about 300 pages on different forums (xda dev being by far the best) and flashed HSPL to my phone, then installed 3.14 stock rom from this site, and it`s like day and night, the phone runs very fast, no freezing and no bloody dialing numbers whenever it feels like it!!
Very many thanks to all the guys on here for the work that they do, now really happy with the phone again!

freezing issues
just noticed that you are in Varna, I`m in Burgas, running a Vivacom sim in the HD2 now

Nice
But no change with stock rom, cooked rom, spl, hspl, still freeze while i test it with video playback.