I am one of those users that is having trouble connecting to GPRS more than once and getting the "unknown reason" problem. Only a soft reset or turn on/off flight mode will fix it. Well I found out what is causing this, at least for my device. I am running Wisbar Advance on mine and is what causing the problem. Once I closed the app, I can connect/disconnect GPRS as I please. I made calls in between also and it still works...
The developer for Wisbar is working on this issue so hopefully he will get this fixed. In the meantime, I have turned off Wisbar..
Hope this is what causing u guys' devices also.
Great info! Just a heads up. I had this problem since I upgraded to the 1.06 ROM however I have never installed Wizbar Advance. The only thing that I could get to fix it was upgrading to the Norwegian 1.11 ROM version or using the 1.10 US Radio stack. Even the Finish 1.11 did not fix the problem.
-Mashie
I have the problem and I'm not using Wisbar. I guess magician_os1.11wwe_bigstorage_6.zip is based on the Finnish ROM?
You can add another application to the list of problem apps (at least this worked for me)
Sygic .mobile contacts seems to mess up GPRS as well.
I've been using the 1.06 WWE rom, and i tried anasky's 1.11 bigstorage rom, and both times, with .mobile contacts installed, i received the "cannot connect for an unknown reason" error, after uninstalling it, GPRS reconnects fine everytime.
Hope this helps some of you.
i changed my sim card to a new one and now i don't get that error. plus i believe that part of that error is the service provider.
hope that helps
I have Qtek 1.11 and same problem too
It is a real pain, I do not have Wisbar, and I can only connect once then need a reset. Any ideas out there?
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
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I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
I don' t have a magician but a blue angel.
I've got the same problem.
It's the last built of IA Caller ID.
I've make a hard reset with no IA Caller and no problem again.
just double check the settings to make sure that the access point name shows up in the number section of the connection settings, when its not there that can cause the answering modem problems
rgds
j
I have 2 SIM Cards with the same number, one for the QTek 2020, and one for a Motorola mpx200.
If they are both switched on, then my GPRS is disconnected after about 15 minutes, and I can only reconnect by going in and out of flight mode.
If I switch the Motorola off, then I stay connected, and can disconnect
and reconnect properly.
Eddan said:
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
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Click to collapse
Never had that error message. Only the one hamsup1o was talking about. Is the Norwegian 1.11 Ananskyfied yet? I want to test if the problem is fixed in that one.
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
smfa1965 said:
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
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Click to collapse
I have the exact same problem with my Jam on T-Mobile (in Colorado) however it seems to have gotten better with the 1.11 ROM. The strange thing is that it does not ever happen with my 6315 on T-Mobile. I have spoken with their customer services serveral times and we have tried a few different things. The last thing we tried was a brand new SIM card to remove that as a posible problem. Since doing that, I can stay connected to GPRS, take calls and it re-connects with out me doing anything and it seems to have helped.
I have not tried to see if there is any change between wap.voicestream.com or internet2.voicestream.com. Which are you using?
I have the same problem with GPRS and the Cannot connect for an unknown reason. It initially connects fine, but if I disconnect it manually, I cannot reconnect without the soft reset. I started getting this error when I upgraded to 1.11WWE last night. I went back to Version 1.06WWE and the problem was gone so it is defiantely a ROM problem. Imate's Customer "Dis"-Service continues to timeout everytime I go online with them. I am in the process of trying the UK 1.11JAM Rom to see if that makes any difference. I am with T-Mobile USA.
On the Club I-mate forum there are people with this problem as well and one of them is on Cingular!!! So it's not carrier specific.
__________edit
I tried the UK 1.11 ROM and it worked a bit better. There was even a new tab in the GPRS bubble that you could click to disconnect the GPRS rather than holding down the red phone button. But alas, I still got the Cannot Connect for an unknown reason mesage. I'm going back to 1.06 (Thankfully I backed it up) It worked fine. Is anyone having this problem with the Anansky hacked ROM?
Also, why does the UK version come with Skype and the WWE version doesn't?
Could it be due to Activesync?
I too have the GPRS problem, usually it occurs after synchronizing with the PC. The flight mode trick fixes it. I can repeat this behavior and can always fix it, so it remains a nuisance...
Since you can access the internet through Activesync, maybe the OS stays locked in that mode and does not allow for GPRS to be a valid network connection...
Anybody else have similar symptoms?
Mashie, I use internet3.voicestream.com. As you said nothing seems to help.
chinadan, Yes! I had the exact same thing happen to me last night. I've been tinkering with my Jam for the last week trying to get it to work. Last night it was working fine, but then I connected it to my desktop to load PHM Registry and when I disconnected, GPRS started flaking out! Performing a soft reset didn't help.
I've been going back and forth with i-Mate CS, and it's obvious they know there's an issue. They seem to be getting a little testie since I'm basically telling them I'm not an idiot so please get the crap fixed! They had the nerve to send me instructions on how to setup a GPRS Connection on the Jam! :twisted: What nerve!
Anyway, think I'll try loading the worldwide 1.11WWE and see what happens. Anyone have a backup of 1.06 US 850 ROM?
Thanks and cheers!
Well, I went almost 24 hours without a GPRS problem on my JAM yesterday. I didn't get the usual "Cannot connect for an unknown reason" error message. This time I got a message saying that there was a problem with the modem???? I don't know where that one came from... changed my gprs setting to internet2.voicestream.com and it works now....until the next error message.
Screw it. I'm going back to 1.06. The JAM is VERY sluggish now and I can't even get it into flight mode to correct the problem. I guess I'll wait for the patch. (It seemslike we spend most of our time waiting for a patch or an update of some kind. ARGGGHH!)
ALso, I don't know if this was the case with the 1.06 ROM, but I used to have to hold down the red phone button for a few seconds to get the GPRS to disconnect. But with the 1.11UK rom all it takes is for you to click the red phone button and the connection is dropped. Example: If I'm on the Today Screen with GPRS connected, click the red phone button and voila, gprs is disconnected. Is this normal? I don't remember it disconnecting so easily with 1.06.
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
johnannie said:
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
Click to expand...
Click to collapse
Any chance you give us a link to those pics? Pleaseeeeeeee :twisted:
Ok, been tinkering around this evening concerning the GPRS connection issues and this is what I have thus far. First, Club IMate has new Operator Settings on their website. One of their techs was kind enough to e-mail it to me this afternoon and checking their website this evening shows T-Mobile ver1.6. Applied those settings and it seemed to do a better job at installing my VPN settings for internet3.voicestream.com. However, when I checked the Connections screen it listed My Isp with my VPN connection and My Work Network was setup for wap.voicestream.com. Ok, nice but I don't use the wap settings. Connecting through IE to wap.yahoo.com resulted in the TMo Wap connection to launch, but not my VPN connection. So I went back into Connection settings and set both Work and Internet to "My ISP". Upon doing this and selecting any website from IE, it wouldn't connect and give me the error "Make sure you have your modem installed blah, blah, blah". If I then press and held on the "G" and tapped connect, it connected just fine.
So that got me thinking about the Registry again and why in the Connection screen for both Internet and Private network, why there was no option for "The Internet", or "My Secure WAP" so forth and so on. When I had my XDA IIs, those where options. So I loaded PHM Registry to the device and went exploring. The first thing I found and deleted was in: \HKLM\Software\HTC\WModem. I deleted the Preset GPRS key. The next thing I found where all the Interent settings I just mentioned in:
\HKLM\Software\Microsoft\ConnMgr\Destinations\. There is listed "The Interent" (which I tried to create myself in Connections but it said it already existed) and My Secure Wap plus others that I had made. So for starters I deleted "The Internet" key and reset the device.
Went back into Connections and created a new network called The Internet and added my connection to internet3. I then switched it to only look at The Internet network. Launching IE again and trying to go to wap.yahoo.com. Again, I get the "Unable to Connect: Ensure that your modems are presentand inserted correctly, and no network card present".
So obvioulsy, my edits to the Registry made little difference. So again that got me thinking. Why would their be a WAP connection when I selected T-Mobile VPN during the new cab installation? Because it needs it!
I then went back into the Network Management screen under connections and left it set to The Internet for programs that auto connect to the internet and set it to My Work Network for the private network option. Since doing this I've had no issues when any connection while browsing. If I go to a WAP site it automatically connects to T-Mobile WAP connection. If I then decide to go to a full blown HTTP website, it automatically stops the WAP connection and launches the VPN one. There is no delay when it does this, well, maybe a second! :lol:
My thinking is (and, I'm no programmer or Registry master!) that the problem lies in the Registry settings for IE. Perhaps it runs deeper than that but if one of you Guru's could take a look perhaps we can get this ironed out once and for all. Thanks for listening!
Got my blackstone today. Network unlocked and my step back into the world of windows mobile.
I stuck an O2 payandgo simcard in and connected the WIFI.
I then started playing, after a bit thought lets see what the 3g data speed is like found the o2 settings and set the data connection slider to on.
I moved out of range of the wireless and went on a couple of websites speed was good and useable for facebook etc.
However one massive problem on reconnecting to the wifi I left the data connection open as you would I mean it's on all the time right.
All of the traffic from the following web browsing nailed my £10 down to 17p.
It would not use the wifi saying in google maps "an internet connection is required" if I turn off the 3G data connection it connects through the wireless, turn it back on and it *****es and moans at me.
WTF I said rather loudly, so a data connection over 3G is a higher priority than my 20Mb cable line here over wireless.
The web stuff is good although opera is a bit irratating at times, we need skyfire for this beasty.
I love the screen and the keyboard works well. The touchflo is lagging quite a lot and the screens can take a bit of thinking before they close.
Not sure if I need to upgrade the firmware. 1.14.405.3 (222373) WWE.
I am really hacked off as now I have to put another £10 on the phone to test properly within my 14 days. Or just straight up send it back and get an X1 or an Omnia. Help me out guys.
Works fine for me, wifi prioritised over 3g whenever it's connected. However, some apps only select which connection to use when they're started, can't remember if this applies to googlemaps. Try restarting it and see if it works over wifi.
Useful tip if you want to control what uses 3g: goto control pannel/buttons, and set the end key to disconnect 3g. Then you have a quick shortcut to turn it off, and you can see at a glance in the status bar if it has reconnected (the H above the signal strength). It's also useful if you set the X button to close apps rather than minimise, otherwise you might still be using an app that thinks it's on 3G even when you come back into range of wifi.
Thanks for the reply arfster. What you say makes perfect sense, I have used the Tweak HD to change the close on x and set the end button as a 3g off switch. Will put another £10 on and see how it goes
With Tweak HD you can easily make the performance of the TF3D alot better. Made the device much better workable for me.
I have changed some settings and it has improved, I'm going to have a proper play with it when it's charged and some stuff has finished copying to it Overall I am very pleased with the hardware (camera excluded but I knew that), it makes one of the guys Iphone's look weak and feeble! the 8gb card in the box was a bonus as well
It's just some bits with the software that are bugging me, after looking around the forum a bit more it would seem that I have a World Wide English rom, need to know if I can upgrade to a euro rom of a later version. I'll keep updating this thread I think with my impressions as I go along, probably from the device most of the time to get used to the keyboard. Good times software can be fixed hardware can't.
There is an app called nodata which allows you to turn on and off GPRS data connection, You can simply toggle data connection off when you don't want to use your PAYG credit, no matter what apps are requesting for data.
BTW, there are tweaks to speed up your Touch HD device including Opera.
Hello,
I have recently gotten myself an HD2 and i am very happy with it (apart from running into bugs every day)
the problem i have is the following, every other day i need to soft-reset my phone in order to get my syncing working again. The weather and windows live mail wont update unless i reset the phone, this is bothering me a lot and i havent been able to find a solution to it. Does anyone here know how to fix this?
Greetz,
Mega
I have exactly the same problem..
Weather and email won't synchronise. Phone tells me that I can't be connected to the network. Than I turn the data connection on and off, and than it works for 30 minutes or something. And than the phone refuses to synchronise automatically until I do the same thing again.
ROM: 1.48.404.2 NLD
Sorry for my poor english
i have the NLD Rom as well, another thing is that MSN instantly tells me i have no or poor connection.
anyone knows something for this?
Chaps,
Have you checked to ensure your SIM cards in your phones are 3GS compatible, ie the latest version Sim cards?
WB
in my previous phones (Touch HD and Touch) the syncing worked without any problems with the same SIM card. but even with HDSPA it does not sync
*bump* anyone?
i found out that the connection was permanently lost after going through a zone known as one without data reception
3g and hdspa all have trouble connecting in and near these zone
for dutchies: train amsterdam sloterdijk to haarlem spaarnwoude has this issue (vodafone)
*bump again*
Sim card is all ok
connectivity butts out after a while idle time
- MSN Messenger not signing in
- Weather not updating
- Mail not syncing
Please, anyone? solutions found here did not work for me...
Hi!
I have a HTC maple from Wind mobile, unlocked and running in Bangladesh.
Using WM 6.5 (One of those 3vo custom roms)
So basically the phone uses the GPRS/EDGE data connection, to do god knows what, and in the process uses about 15 megabytes per day.
Now I am using a prepaid Sim, and this phone has bled me dry.
I recharge my account and then I find that I have no balance remaining 11 hours later.
I tried to disable the data connection using Comm manager, with no effect.
I also tried some other data disabling programs, such as NoData and stuff but they dont work properly on the Maple. (It runs but the program freezes on my phone.)
The phone keeps on using the GPRS/EDGE connection even when im using wifi.
The worst part is that my service provider sends out an SMS stating that you need to recharge your phone (if you try to use their services without any balance) and since the phone tries to access the internet like 18 times an hour I get SMS'es all day and night. I cant even sleep properly because of this phone.
I really like this phone, but this thing is driving me crazy.
Can anyone help me?
maybe u should use " Modaco No Data "
u can find in kaskus.us/showthread.php?t=5203789
i hope can help
solved the problem
Hi!
Thanks for taking the time to reply to my post.
However nodata does not work. (Screen issues makes it impossible to use)
I found a solution, and ill post the solution this summer.
Thanks!
Akash434 said:
Hi!
Thanks for taking the time to reply to my post.
However nodata does not work. (Screen issues makes it impossible to use)
I found a solution, and ill post the solution this summer.
Thanks!
Click to expand...
Click to collapse
please let me know the solution as well !!