My phone has a charge problem, after 5 minutes on the charger, he stops charging (orange light becomes green...). When I try using it without charger, the batter seems to be charged 100%, but after a few minute, he shuts down, sometimes with a warning (of low battery), but mostly the battery still gives 99% and shuts down without warning...
When connected to the charger, no problems occur...
I already tried a soft reset and a hard reset (via buttons and via the settings)
Somebody thinks he knows a solution?
Sounds like a hardware fault either battery or phone its self
I agree, most likely a faulty battery.
thx for the very quick reply... I'm going to send it back. Found a forum where users of the HTC HD (1) had the same problem.
Related
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Are you sure it is the problem of the HTC HD? I got hte same problem. But because I charged my second battery which was newly bought from the official website HTC UK. My original battery works well. So I returned my second battery.
Try another battery.
ci6i said:
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
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Click to collapse
yep, same here...
my girlfriend and me, we own a HD, pretty much the same issue...
My device frist stated "unkown main battery status" and has been only willing to charge the battery while switched off and connected to PC (charger doesn't work).
My grilfriend's one now refuses to start at all.
One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it...i guess that might have triggered the problem...
gotta send it in, hopefully they don't mind my custom rom!
ci6i said:
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
Click to expand...
Click to collapse
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Thank you all.
alper1 said:
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
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Click to collapse
I don't think it's the cable because i let the phone charging on my desk and suddenly, after few minutes (sometimes 1 min, sometimes 60 min) it stops charging (without touching/moving the cable),
ccieuser said:
...Try another battery
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Click to collapse
I'll try to find another battery but my friends use Nokia
4irm said:
...One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it
Click to expand...
Click to collapse
Well, in your case, for sure its not battery related.
After i left the battery out of the phone for 6 hours, it start charging again for 45 min then, the notification led start blinking red and green. After 2 minutes, the led turns off and i started the phone with 40% battery life.
It's driving me crazy and i don't know what to think!
I start to believe it's a battery problem but i'll ask for service opinion too, since i payed a lot of money for this.
Solved
My handset was repaired in service.
The problem was hardware related, generated by malfunction of switching power alimentation mechanism to motherboard.
I have problem with led notification when i charge my Touch2. The software never indicates the 100% charge and at 50-60% it start to discharge and then to charge again. The led is always orange, not change to green.
After 3-4 hours of charging i remove the power source, i restart the divice and it show 100% the battery level.
Somone know how to fix this bug?
I think is the same problem with HTC Diamond2 Power LED Notification fixed by HTC.
Nobody with this problem?
No did not notice.....what you can do to solve is a soft and alternatively a hard reset......
This problem apear after an hard reset and i think is something from the registry. But i can't find what.
mcosti2005 said:
... i restart the divice and it show 100% the battery level.
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Click to collapse
I have the same problem, can't solve it ((
yeah.. i have the same problem too..
there is something wrong with my mega after i made hard reset.
something wrong with the battery indicator. i had to reset my phone every time i charged.
so, please.. anybody know?? or even better, give us the solution..??
The same problem
There is an update on the HTC website concerning unlocking and resume after sleep http://www.htc.com/www/supportdownloadlist.aspx?p_id=291&act=sd&cat=all which is not an answer propably to your problem but would do anyway.
And for sure would take it to HTC service.....
Try this:
Try to plug the power cord to phone AFTER you unlock the screen. Verify the battery icon has changed to "charging" and leave the phone. The green led should light in max. 2 hours.
It works for me but i noticed this problem 2 times in 6 months.
I think it's a windows bug.
For my case, after hard reset it back to normal(turn green after full charge)
Assume that hard reset is performed in correct manner..!!
mcosti2005 said:
I have problem with led notification when i charge my Touch2. The software never indicates the 100% charge and at 50-60% it start to discharge and then to charge again. The led is always orange, not change to green.
After 3-4 hours of charging i remove the power source, i restart the divice and it show 100% the battery level.
Somone know how to fix this bug?
I think is the same problem with HTC Diamond2 Power LED Notification fixed by HTC.
Click to expand...
Click to collapse
I am from Singapore and I have the same problem.Leave it whole night to charge,wake up and the LED shows orange.Check the battery bar,same as the night before.I bring to HTC and told me to sent for servicing which I am not willingly to.Looks like a firmware issue.
Hello
I am a htc touch 3g user.... ( JADE )
I have this problem since 1.5 years ago...
Nothing solved it... Flashing Lots of ROMs ... Changing radio...
I am ok with it
Hi,
Sorry for my English
I think that problem by charging the battery is on the charging method, ie on the charge current.
If battery is charged by PC (USB), then charge current is 300-350 mA (Medium Charging), battery is then fully charged (100%) without any errors.
When using HTC charger, charging current is 800-900mA (FastCharging) and then come the problems.
My presumption is that interruption of charging is due to rapidly increasing voltage and temperature of battery, and it leads to protection shutdown, Windows will detect the error as it leads to charging interruption.
Hello guys,
Please try the following,
1. Drain the battery completely i.e. use the phone it it switches off by itself.
2. Once done, start charging the phone & keep the phone powered-off.
3. Charge it completely till the LED status is Green.
The above method will refresh the battery & probably should clear the issue.
Power LED
escape007 said:
Hi,
Sorry for my English
I think that problem by charging the battery is on the charging method, ie on the charge current.
If battery is charged by PC (USB), then charge current is 300-350 mA (Medium Charging), battery is then fully charged (100%) without any errors.
When using HTC charger, charging current is 800-900mA (FastCharging) and then come the problems.
My presumption is that interruption of charging is due to rapidly increasing voltage and temperature of battery, and it leads to protection shutdown, Windows will detect the error as it leads to charging interruption.
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Click to collapse
Sorry for my English, translated by Google
I have the same problem, I found the display lights up when charging, is marked with 100% HTC charger.
Have a TMOUS purchased in May. Latest stock rom/radio. When the battery is super low it goes through the process of shutting down - but when I plug it into the charger the phone will boot instead of staying shut down and charge. Will attempt to boot then go into Sense then shut down again and do the same process all over again. The only way to stop it is to quickly power down and it will stay down and charge. In any of the situations the phone appears to be charging.
Is this a problem with the ROM/Hardware or is something going on with the battery? Have an 8GB SD card with Android (no boot loader) and thats pretty much it.
Any advice would be appreciated.
I doubt that your battery is gone bad, but there are chances, try to condition your battery
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
stim141 said:
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
Click to expand...
Click to collapse
If the battery drains and shuts off because it's out of juice, it WILL turn back on as soon as you plug it in, but it shouldn't keep rebooting after that...
Also if it's just shutting down on you in Android without warning when it's low, you need to condition your battery in Android so that it has the correct batterystats info.
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
stim141 said:
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
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Click to collapse
Your battery pins aren't bent are they? (The little guys on the phone side that smash down when you insert the battery)
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
stim141 said:
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
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Click to collapse
Def sounds like a battery issue then, if the pins aren't bent because that is the biggest symptom of bent pins.
This morning my HD2(7) was totaly empty. The power button did not do anything and the phone won't start up. When I hooked it up to the charger, the red led did not come up and the phone was not charged at all.
I tried to do a soft reset, but nothing happend. Some posts on this forum suggested a hard reset, but I did not want to loose all content on my phone.
It seems that the real solution is very simple. Just connect the phone to a charger, remove the battery completly and then place the battery back in the phone. The HTC will now start up and begin to charge.
So, just a waring, do not hard reset when you phone stops charging...
Cheers, Rene
Funnily enough I put my phone on charge last night, forgetting that I'd also switched it off... Came to it this morning and remembered about the charging issue when switched off. Tried to switch the phone on and nothing... So I went to change the battery with the wife's HD2, but managed to mix up the batteries and found that my phone would switch on afterall and it was also fully charged. The wife had her's on charge overnight as well, so both batteries were showing as being full...
Charging issue has been fix up in the MAGLDR 1.13 version
knaar00 said:
This morning my HD2(7) was totaly empty. The power button did not do anything and the phone won't start up. When I hooked it up to the charger, the red led did not come up and the phone was not charged at all.
I tried to do a soft reset, but nothing happend. Some posts on this forum suggested a hard reset, but I did not want to loose all content on my phone.
It seems that the real solution is very simple. Just connect the phone to a charger, remove the battery completly and then place the battery back in the phone. The HTC will now start up and begin to charge.
So, just a waring, do not hard reset when you phone stops charging...
Cheers, Rene
Click to expand...
Click to collapse
There is no doubt that this is sensible advice, but there may be an overlap with another issue here.
I have noticed - and it could just be specific to my phone - that if the phone gets to the point where it shuts itself down to conserve power, it will often not restart from the power on button and only pulling the battery will wake it up. This seems to be a 'feature' of WP7 on HD2.
Interestingly, on several occasions where the battery has been fully charged (and still plugged in) the phone will not start from power on if I do a shut down - I tried it less than an hour ago after making a couple registry tweaks and only pulling the battery would persuade a fully charged phone to restart. It would be interesting to know if others are finding the same.
Where the battery is seriously discharged, it can take several cycles of pull battery - boot phone - phone decides it has insufficient battery and shuts down - pull battery - boot phone...before WP7 decides it has had enough juice trickled back into it to be able to charge - sounds crazy, but there you go.
MAGLDR v1.12 doesn't support charging, which doesn't help. I'm going to try v1.13 to see if agarp is correct - here's hoping.
Update: I don't think MAGLDR113 supports charging directly but I believe it has something built in to prevent a plugged in phone running down the battery. Not sure about exactly what, but it suggests something about booting the phone if plugged in and battery is at critical levels.
Hello! i have problem with my streak 5, few days ago battery drained out and phone shut down.
i connected ti a charger but nothing happen, no reaction on phone so i left it on charge all night.
Still no response, no picture on the screen, no backlight, no LED, completely dead.
I can get reaction only when i enter in fastboot mode (holding power+camera)
IN this mode touch screen not working, computer recognize device and i can do flash and i do it successfuly but i still cant turn on my phone.
What can be a problem, I tried everything with no luck, also i have not found anyone with same problem
I have 2.2 official, no root.
Try changing the battery. The one you have could be defective, or else there is an issue with the charging circuit.
I measured with instrument 3,67V, connected od 1 and 4. And few other combination i get from 3,30 to max 3,67V.
This seem to be ok, regardless of that you think might be the battery?
Never let the battery drain that much becase now the battery doens't have enough power to start the charging... you should charge the battery manual with some wires on (+) and (-) from a old phone charger be carefull with the voltage(V) and the ampers(A) not to brake the battery, 20 or 30 min should be enough, or you should buy one of this Universal charger. Then place the battery in the phone and it should work ok .
This morning I optimistically tried to turn on a phone and it was successful
battery Indicator showing 7% so i connected to charger, now is normaly charging, everything is working normally...
I do not understand, what could happen? i few times drained battery to 0% but still able to charge, maybe battery is problem, but again, turned on after 3 days
Don't worry the battery is ok the problem is not to empty it again to 0%, at 5% 7% close the phone if you don't have a charger to charge it. This method applies to every phone and battery. It's not a good thing to fully discharge.
Now is fully charged and power is 4,07V.
So obviously battery caused this problem.
I think, good info for all who suspect on battery, 4,07 V is power you need to have on fully charged battery.
With 3,6V you cant event turn on the phone.
Thank you for suggestions