Database Users

GPRS dead...?

Yesterday I was browsing the net normally as I do it every day at the same time and a little bit later began the problem: As the thunderbolt from a clear sky the GPRS connection stops answering my requests, Cannot connect everytime and when it is finally connected,then it does no traffic. That means:
-No E-Mail
-No Messenger
-No internet
-No WAP
-No MMS's
...No GPRS at all.
The connections are adjusted correctly(I did no changes when it began).
I have meaned,that it is a network problem...but wasn't. I've tried another phone to connect and successfuly. Evening tried also hard-reset. No solution. Now I had to re-flash the radio stack(2x). Again without solution. Tried use WirelessModem app. to connect to the internet. Successfuly connected,but again no traffic(only small upload I've noticed-no download) that results to a message,that the page cannot be found.
Yes forgot:Today morning was all OK and therefore I have thought,that was really a network problem. But after a little while was it back. Now I know,that the network is out of game.
Can anyone help me please,how to solve this BIG Problem?
The radio stack I am currently using is:1.18.

Problems with data connection

Once setting up Wifi, I cannot make my data connection work.
I know it is set up and working properly because Weather and Stock Tabs are updating fine, but all other programs cannot use data connectioin (e.g. error response in Opera, Mail, etc)
I have set up in Connection according to Internet and Company (not sure how this is called in English) but it does not work.
Does anyone have similar problems? And how do i fix this?

can we have some more info?
What happens if you turn the phone connection off in comms manager, but leave the wifi connection on?
What error are you getting?
Is your wifi router set to block any particular type of traffic?

With wifi it works fine, just my 3g data connection does not work.
i have tried numerous settings, changed, deleted, softresetted. nothing can make my HD connect through 3G
H(sdpa) and E(dge) symbols appear next to connection strength which signalizes it is connected after i switch data connection on. but whatever program i try to connect, all give me errors. i assume they keep trying to connect with either wifi or something else.
there were some times where i could update stocks and weather tab, but at same time opera, msn, google maps, etc. all gave me connection errors (could not connect etc.)
sometimes it appears when i delete an entry, it re-appears again. maybe i have to do hard-reset if there is no solution at all.

Get your network to send you a config text with the settings. Also have they activated hsdpa for your account?

sure i tried that all. also tested other prepaid cards (vodafone, o2), with all of them the problem appears to be the same. they all work on my old phone, just not on HD.
im afraid only a hardreset will help.

what happens if you turn wifi off via comms manager (making sure phone connection is still turned on)
does it update weather / stock then?
PS which mobile company are you with, and in what country?

I have a similar problem.
But in my case it often helps to disconnect the 3G connection and reconnect. In most cases Opera can then load the desired page.
Network is O2 Germany.

Data Connection Problems?

Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...

JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.

I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?

Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?

same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...

GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...

My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?

Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.

Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.

Sudden issues with internet connectivity.

So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?

Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Maybe it's a network issue. Do you have a sim card for another network you could try?

trice1921 said:
Maybe it's a network issue. Do you have a sim card for another network you could try?
Click to expand...
Click to collapse
Yeah, I tried. Same thing.
Any more ideas?

It's really wired, I rolled back to old HTC stock rom (still the same issue), installed stock 1.56 again ... and it's working. I have no idea what was the issue, especially considering how many times I've flashed it before and it was always there.
Oh well, I'm happy

Scratch that, forgot that the HD uses my PCs connection when plugged in.
So, it still doesn't work. Think I'll write to HTC, or is there anything else I could try doing?

Have you tried calling someone when you have the problems? After a couple of weeks-months a lot of people seem to have connectivity problems. I've sent mine back and hope to have it back soon!

I have this problem all the time for a week now. Everything but 3G internet works fine.
I did install SPB Wireless monitor yesterday, to check how is the data transfer.
Running the browser, hitting refresh each time, downloaded about 2KB of data (on average). (Same on both, 3 and T-Mobile)
Then, I've left youtube app and browser on - after about 40 minutes, it managed to download most of the youtube app start page and most of one of the pages I've opened with the browser. Data rate was highly random, often not downloading anything for a couple of minutes. In total, it was about 1.1 MB.
Then, after those 40 minutes - it didn't download anything any more for another hour or so. After that (the connection was still active), I've refreshed the browser and tried to load a different tab in youtube app, but for another hour or so no data was transferred.

did you install a new radio? and ifso did you also install the corosponding rilphone.dll?? maybe you can use hd tweak and set the data connection you use to always on. this works fine for me

Yeah, I tried a few radios (with dlls). Didn't help.
Data connection stays on, for hours. (without tweaking, which I find kind of strange).
As I said before, it's not an issue with disconnecting. Connection stays on, yet data is not being downloaded properly.

which data plan are you using?
Also can you navigate here and see if this is like your problem (post 22 and down):
http://forum.xda-developers.com/showthread.php?t=479403&page=3
Thanks

It's web'n'walk. (uk)
However, it's certainly not an issue with t-mobile, as it works exactly the same on '3' as well.
I'm running out of ideas here really. Seems like no one so far (including HTC tech support) had the same issue.
I think the only possibility is, that it is hardware related somehow.

Hi Volw, did you find a fix for this? This is happening to my bosses phone.

Hi... is it my impression or is you Touch HD's behaviour similar to this ?
Sorry for the link, but didn't want to repost...
I think you're not alone!
Have you tried a hard reset? In my case it solved until I disconnected from my home network again!
I hope I can help (so little) in detect the specific circumstances in which the error occurs....
My solution, since I had mine for less than 30 days was going to the shop where I bought mine, swaped for a brand new one and I kept for the firmware that came from factory... didn't flash for the current official rom (cooked roms are out of the question for now - with all do respect) and I'm very very reluctant in flashing my new TouchHD. I even flashed the first unit twice but I kept having the same problem.
Now I'm affraid of flashing this one and going back to the shop with a second phone in the same condition...
Still with the installed firmware from factory (previous from the current oficial) I still get a few minutes for it to "see" the active HSDPA connection after disconnecting Wifi!
Sorry if i deviated a bit from subject... just trying to help.
Regards,
MD

I have exactly the same issue. I've had my HD for about 6 weeks and the Wifi has always worked fine with my home network. But then suddenly one day last week it stopped working.
It's still connected, but no data is being transferred. I can't update the weather or browse the web.
I've tried playing with all the settings and connected to my neigbours unsecured wifi network, but still nothing works.
This is particularly annoying because data is not part of my contract, so wifi was my only way downloading files, updating things etc.
Anyone had any luck solving the issue yet?

Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Hi guys, I had exact the same problem.
I'm on O2 Germany network and figured out, that when disabling HSDPA and only using 3G I never had that problem anymore.
I mean although I had full HSDPA connection, Opera was sometimes able to load the Websites, but most of the time the loading failed (mostly the first page load was ok, but all other calls ended in a blank screen, or the "Could not locate remote server"...). This is pretty strange and I would love to use the HSDPA connection again, but for now disabling HSDPA is the only solution for me
greetz giniman
EDIT: I had this behaviour with the stock ROM and also with Dutty's V3.3 which I'm running right now. What I was thinking is, that maybe the auto switching between GPRS/3G/HSDPA is damaging the connection???

HTC HD / Blackstone connection issue
I have the same problem in SG - Opera does not load web page some times, even when the 3G/HSDPA icon is flashing on the top bar, and that the Data Connection in CommMgr is showing green.
I have to click on the Data Connection in CommMgr again (which will not go off), and the connection back up again.
These happen to other internect connectivity as well. Usually happen in the first connection (of each app) to the internet after I restart the phone.

Wi-Fi connectivity issues

I am experiencing a couple of annoying issues with my new HTC HD2. Most of which seems to have coincided with my old O2 number being ported over to T-Mobile. Prior to this I had a temporary number and all settings seemed to work ok (although frankly I cannot recall to be sure). Once the number was ported everything went a bit mental, I could not connect to any internet app via Wi-Fi and various searches boiled this down to an erroneous proxy server setting which once removed resolved my problem. I also had an email issue which I partially resolved by deleting my account and setting it up again from scratch. The two issues I am now left with are a bit odd.
When connected via Wi-Fi neither ie6 nor email will connect - it seems to be that neither of these applications will fallback to wi-fi if there is no mobile coverage/connectivity. To clarify, I have deliberately turned my phone radio off to test it purely with wi-fi - with both apps I get the "cannot connect" message where it prompts me to check that mobile service is available and I am not in flight mode etc. So clearly it is not willing to use wi-fi even though it is connected and I can use Opera with no issues - this does not seem to impact any other application. I wonder if there is a registry issue that is stopping them from using wifi.
I can get round this temporarily if I go into settings>all settings>connections>connections>advanced>select networks and then change "programs that automatically connect to the Internet should connect using:" from "T-mobile Internet" to "My Work Network" however this only reverses the issue i.e. they then work with wi-fi but not on mobile internet (with the added issue that all other internet apps will no longer working on mobile internet) - so this is hardly a satisfactory resolution.
I have had a bash with various other settings but nothing seems to work - has anyone else experienced this issue?

is the option "the internet"available? that would make the app use whatever connection is available to the phone.
as far as the number being ported starting this I'd be tempted to backup and hard reset.let the phone pick up the sim with the new settings from fresh.

Thanks for the prompt response. I have checked other options and whilst there are others none of them are configured. The fact that other applications happily work under either wifi or mobile internet would seem to imply it is just these applications that are being a bit obtuse rather than any of the connectivity settings.
I guess I may have to hard reset - although I am not convinced that the SIM would govern connectivity settings of microsoft applications.

Just noticed QuickGPS does the same thing i.e. will only connect through mobile internet - it complains it cannot connect if I try through wi-fi only.

bl**dy hell - Google Maps does not work now either!!!!!!!!!

lol, one problem breeding others, it's a "feature" hehe.

Ok i'll shut up now.............did a hard reset and all seems good for the moment at least. Frankly I clearly should have bowed to your better judgement LOL

sometimes its the best first thing to try. once you have done a few they only take 20 30 minutes, you can spend hours with network problems.