Would any other members who are on Vodafone UK please let me know if they can send MMS messages. I have tried both contract and pay as you go sims, I can receive MMS messages but cannot send them. I would be grateful for any information to resolve this problem.
belfastbob said:
Would any other members who are on Vodafone UK please let me know if they can send MMS messages. I have tried both contract and pay as you go sims, I can receive MMS messages but cannot send them. I would be grateful for any information to resolve this problem.
Click to expand...
Click to collapse
I wonder if this is related to my issue: http://forum.xda-developers.com/showthread.php?t=618218
According to this (I can't verify if it's out of date or not), Vodafone's MMS limit is 100k. If you want, you can try using Handcent Sms from the market, which severely reduces the file size (therefore the resolution and quality of the picture) before sending out an MMS. I'm curious to see if you're having the same issue as me. If you do, the stock messaging program has a pretty huge flaw in it which needs to be addressed.
Tell me how it goes.
TaFFeR said:
I wonder if this is related to my issue: http://forum.xda-developers.com/showthread.php?t=618218
According to this (I can't verify if it's out of date or not), Vodafone's MMS limit is 100k. If you want, you can try using Handcent Sms from the market, which severely reduces the file size (therefore the resolution and quality of the picture) before sending out an MMS. I'm curious to see if you're having the same issue as me. If you do, the stock messaging program has a pretty huge flaw in it which needs to be addressed.
Tell me how it goes.
Click to expand...
Click to collapse
Thanks for the info, I croped the picture I was sending using the Album App, I croped it down to 14k and resent it but it still wont send.
belfastbob said:
Thanks for the info, I croped the picture I was sending using the Album App, I croped it down to 14k and resent it but it still wont send.
Click to expand...
Click to collapse
Hmmm I was really hoping that would be the issue
I tried to do some research, and it seemed like some Hero users were having the same issue as you. See if this helps you at all: http://androidforums.com/htc-hero/7776-mms-vodafone.html
The key would be this quote:
"All Vodafone Numbers MMS is deactivated At network level by default , you need to Ring customer services up on 191 Free of charge and ask them to Activate it"
I'm surprised they do it that way - it always used to be that the first MMS you sent activated your account automatically.
TonyHoyle said:
The key would be this quote:
"All Vodafone Numbers MMS is deactivated At network level by default , you need to Ring customer services up on 191 Free of charge and ask them to Activate it"
I'm surprised they do it that way - it always used to be that the first MMS you sent activated your account automatically.
Click to expand...
Click to collapse
I think I had been down this way before but rang Customer Services again just to make sure. The guy at Vodafone first asked for my number which he checked and said that it was already activated for mms and internet, he then asked for make and model of phone, this is the good bit, he has never heard of this phone and it is not on their database so no support. I told him that they would be supporting this phone in the very near future, he said that if that is true I should just wait until that happens and ring back then.
What is it that makes it so difficult to send a flippin picture message
belfastbob said:
, he then asked for make and model of phone, this is the good bit, he has never heard of this phone and it is not on their database so no support. I told him that they would be supporting this phone in the very near future, he said that if that is true I should just wait until that happens and ring back then.
Click to expand...
Click to collapse
tell him you have a Vodafone Magic ... its a supported Android phone on Vodafone and the menus are identical so if he wants to talk you through setting anything up then no problem.
If he has to set anything network side to work on Voda then no problem either
Related
Well, its been a while since I am trying to get sms confirmations but they dont seem to work.
Everytime I enable the checkbox asking for confirmation but all i get is SMS sent message which is almost instantenous. I know there is a tweak to activate sms delviery notification by default so that you dont have to click the checkbox everytime but nothing works.
I saw a program which allows you to get your contact name in the delivery confirmation but in my case I just dont get any confirmations.
Using: qtek 9100 with factory ROM 9/22/05 on cingular.
Or could it be a cingular problem ?
Guys, please let me know
Anup
Could be your network operator's problem, could also be a problem with the recipient's network operator. Both networks have to support the feature. Try with somebody else's SIM for an entirely different network - preferably after making sure that it works for them on their phone; assuming your device is SIM-unlocked.. if not, either unlock it (void warranty and whatnot) or just ask Cingular whether it's supported at all (good luck getting an answer beyond template replies)
ZeBoxx said:
Could be your network operator's problem, could also be a problem with the recipient's network operator. Both networks have to support the feature. Try with somebody else's SIM for an entirely different network - preferably after making sure that it works for them on their phone; assuming your device is SIM-unlocked.. if not, either unlock it (void warranty and whatnot) or just ask Cingular whether it's supported at all (good luck getting an answer beyond template replies)
Click to expand...
Click to collapse
Thanks for the reply. Well, I see your signature and I have the same device with the same ROM as yours. Do you have this problem ? Are you able to get delivery notifications. IF yes, then please let me know which provider to do connect to.
I tried calling cingular, and they were so dumb that they started giving me solutions like poweroff and on your phone etc. So i just had to cut it short with them.
I wish they had a technical support team.
well, sounds like you got fed "The Script" by cingular... a bunch of places with support sites have their people read a 'script'... it's long, tedious, and very often for people like 'us' who do know what they're doing it'll feel rather ridiculous and pointless. If it's a free number, though, walk through it - if nothing else they'll give you a case file at the end and somebody higher up to talk to. Could ask for the higher-up from the get-go, but they tend to ask you whether you did all the things the lower-down asked you to do, and if you say 'no' or 'yes' (lied), they just send you back
Anyway, on to your question...
Yep - it works fine for me. I'm using a Lebara Mobile SIM, which used to connect to the Telfort NL network, but appears to be connected to the O2 NL network at the moment. I've sent text messages to people in NL on Vodafone and Orange, to one person in the USA on Verizon and one person in Australia whose provider name I don't know They've always worked for me - always getting a "delivery notification" text message - typically just a few seconds after sending, though I've had it happen that it took several minutes as well.
araje said:
Well, its been a while since I am trying to get sms confirmations but they dont seem to work.
Everytime I enable the checkbox asking for confirmation but all i get is SMS sent message which is almost instantenous. I know there is a tweak to activate sms delviery notification by default so that you dont have to click the checkbox everytime but nothing works.
I saw a program which allows you to get your contact name in the delivery confirmation but in my case I just dont get any confirmations.
Using: qtek 9100 with factory ROM 9/22/05 on cingular.
Or could it be a cingular problem ?
Guys, please let me know
Anup
Click to expand...
Click to collapse
This could well be the network as I had a similar problem when I was back in the UK recently and connected to O2. They don't support deliver confirmations on their network as standard but you could add a 4 digit sequence to each outgoing text message that would then give you a delivery message back. Pain in the ass but it was fine for the week I was back.
I'm on T-Mobile in the UK and I know you can prefix an SMS with *0# to get a delivery report issued. I'm using that quite a bit at the moment as the normal delivery report notifications don't seem to differentiate correctly between pending and fully delivered messages - i.e. on my Vario both report that the message has been delivered, which for a pending message is completely wrong.
Do other people get this problem too, by the way? Using *0# option you can get a full pending or a full delivered message, complete with the actual delivery time/date info and the system's message-ID number so you can match the pending report to the delivered item.
Andre
*0# didn't work on my Lebara (from PPC to old phone)
but it did work on Vodafone (from old phone to PPC)
funnily enough the *0# remains part of the text message on both ends
Edit: and looks like vodafone charged me an extra 3 eurocents for the service %)
ZeBoxx said:
*0# didn't work on my Lebara (from PPC to old phone)
but it did work on Vodafone (from old phone to PPC)
funnily enough the *0# remains part of the text message on both ends
Edit: and looks like vodafone charged me an extra 3 eurocents for the service %)
Click to expand...
Click to collapse
Did you remember to leave a space after the # ?
I didn't the first time and it was delivered with the message )
andrewilley said:
I'm on T-Mobile in the UK and I know you can prefix an SMS with *0# to get a delivery report issued. I'm using that quite a bit at the moment as the normal delivery report notifications don't seem to differentiate correctly between pending and fully delivered messages - i.e. on my Vario both report that the message has been delivered, which for a pending message is completely wrong.
Do other people get this problem too, by the way? Using *0# option you can get a full pending or a full delivered message, complete with the actual delivery time/date info and the system's message-ID number so you can match the pending report to the delivered item.
Andre
Click to expand...
Click to collapse
Andre
Oh this is something I didnt know, so I should try it. Not sure whether cingular supports it or not but lets see. By the way when you say prefix an SMS, do you mean the number to whom we send the sms or the sms text ?
From v8Dave's response I guess you have to prefix the txt with this code. Can you confirm ?
araje said:
Andre
Oh this is something I didnt know, so I should try it. Not sure whether cingular supports it or not but lets see. By the way when you say prefix an SMS, do you mean the number to whom we send the sms or the sms text ?
From v8Dave's response I guess you have to prefix the txt with this code. Can you confirm ?
Click to expand...
Click to collapse
With O2 you prefix your message with it and the network strips this off the message before sending to the recipient. Remember to add a space after it otherwise it does not work and the recipient gets the whole message with the *0# at the start.
Dave...
v8dave said:
Did you remember to leave a space after the # ?
I didn't the first time and it was delivered with the message )
Click to expand...
Click to collapse
Yep - tried that after googling around to see if I'm doing it wrong on the wizard and noticed that somebody mentioned that it was "star zero hash space".. still gets sent along %) Very odd
~ Z
On T-Mobile UK, the *0# (star zero hash) message prefix is correctly stripped off the message whether you use a space afterwards or not. You still lose 3 characters from your 160 maximum, though.
Could someone confirm whether they have the same problem as me with their normal Delivery Reports system though? i.e. when I send an SMS to a phone which is currently switched off, I get a "Delivered" report on my Vario almost immediately, and then another identical "Delivered" report whenever the SMS really is delivered to the recipient's phone. The first report should say "Pending", of course.
It works correctly when I use the *0# method, so I'm wondering whether the T-Mobile software in the Vario is re-wording the delivery report in some way, but getting it wrong for "Pending" status reports?
Andre
im sure that there might be a thread for this already ..... but ive been lazy and i havent asked sprint about it ... but is the touch capable of mobile to mobile picture messaging .. everytime i wanna send a pic the selctions i get are only able to send to email... i cant select to send to a contact... is it jus cuz i cant figure it out or is the touch incapable of mobile to mobile pix messaging
mms is not yet available on sprint. in the future, you can use the search button located on the top right of this page.
there is, but since you're lazy about it maybe you should try kngtut79's advice and try searching.
you can use dashwire. I am on Bell CDMA in Canada and it allows you to send a sms to your contacts as a link to the picture which is the closest I have come to so far. Hope that helps www.dashwire.com
http://forum.ppcgeeks.com/showthread.php?t=22509
works great
Verizon
dave032766 said:
http://forum.ppcgeeks.com/showthread.php?t=22509
works great
Click to expand...
Click to collapse
Does anyone know if there is a program like this for Verizon?
Erik
erikcave said:
Does anyone know if there is a program like this for Verizon?
Erik
Click to expand...
Click to collapse
Yeah, it's called MMS, it's stock!
Not without data
TheChampJT said:
Yeah, it's called MMS, it's stock!
Click to expand...
Click to collapse
Verizon MMS requires data usage to send or recieve pictures and video. I am specifically looking for a program to send and recieve MMS messages without using data. The program linked above, called sMMS, does it without using data.
erikcave said:
Verizon MMS requires data usage to send or recieve pictures and video. I am specifically looking for a program to send and recieve MMS messages without using data. The program linked above, called sMMS, does it without using data.
Click to expand...
Click to collapse
This will not work for you then, it still uses data, and you need the Sprint Picture Messaging, which is of course not available for VZW users.
Verizon charges you for a MMS like it's a SMS. If not it's $0.20/msg, the package for, I believe, 250 SMS is $5/mo.
TheChampJT said:
This will not work for you then, it still uses data, and you need the Sprint Picture Messaging, which is of course not available for VZW users.
Verizon charges you for a MMS like it's a SMS. If not it's $0.20/msg, the package for, I believe, 250 SMS is $5/mo.
Click to expand...
Click to collapse
I have unlimited texting, but was told that smartphones on Verizon don't use MMS, instead they use data somehow.
erikcave said:
I have unlimited texting, but was told that smartphones on Verizon don't use MMS, instead they use data somehow.
Click to expand...
Click to collapse
You are referring to the xv6900 right.....
Sprint Windows Mobile Users. Picture Mail Officially Available. Just Remember To Add Picture Mail To Your Plan.
http://softwarestore.sprint.com/wap/picturemail.php
EDIT: WORKS BETTER IF YOU JUST GO THROUGH THE LINK ON YOUR MOBILE PHONE FOR DETECTING REASONS. OTHERWISE JUST FIND YOUR PHONE, GO TO FREE/TRIAL>PICTURE MAIL
I`ve been trying for a couple weeks now to get MMS working on my Touch. I got a thread going but no luck in fixing it. I came across this today though http://forum.ppcgeeks.com/showthread.php?t=35616. I called Alltel after I changed the setting, but the MMS network happened to be down at the time, so I don`t know if the setting work since nobody could send any at the time. The representative talked to the advance service tech and googled it as well, but neither could figure it out. I`m gonna call back tonight ( they said the network should be up by then) on a different phone to see if they can diagnose it. It kinda sounds like a problem with flashing roms. I know it worked for me before I started flashing, but it also happens even when you flash to an official alltel rom with a locked phone as in the case with my brother`s touch. When I upgraded his radio his stopped working. Perhaps its a network problem, hell I read that Sprint took it away from there users.
Hi,
I'm using a Sim Free Touch Diamond 2 on T-Mobile UK. Got a strange problem going on at the moment.
When someone sends me an SMS (From any network T-Mobile, Orange, O2 etc). I usually get the MMS with the picture downloaded within a couple of minutes. I can view this on the phone as you would expect. BUT, two days later I will then receive a TXT from T-Mobile saying that someone has send me a MMS, please go to http://www.t-mobile.co.uk/pmcollect - When I go and login the same picture message is waiting for me...?
Anyone else had this problem? Strange thing is that this only appears to have started happening since I returned from a trip to europe.
I've tried T-Mobile customer service - all they can suggest is that this is probably a setting on the handset....
Can anyone help or throw any light on this?
Cheers,
A.
Hi
I am having the same problem.and also experiancing sms coming through late or not at all. however i actualy work for T-Mobile.. and know its not a problem with the D2..it is more likely network issues. but am not aware of any issues..i will speak to technical next time i can and will let you know what they say..i is starting to bug me as well but it is some thing that started for me back in June and i was using my D1 at the time..
Hi there,
I have a similar problem.
When I receive a MMS I only get a sms/text notification saying that I have received a MMS and that I have to go to the t-mobile website. I can't view the mms on my phone.
Is this because I need to install a program to view the MMS?
I am able to send MMS, I just sent a MMS to myself and I received it without a problem, but as a sms/text message, not the MMS itself.
Really annoying!
Hoping to get an answer.
Cheers!
It sound like a problem with your settings...
Go to the t-mobile website :
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
and send the settings to the phone once installed do a soft reset.
you should install both MMS and internet settings...
if this still doesnt work then you may have to try setting them up manualy ..
Heres a link to the manual on how to do it and the settings you need:
http://support.t-mobile.co.uk/help-and-support/index?page=selectphone&phone=HA176
if that still doesnt work you will need to call customer service there maybe a problem with the settings on your account. tell them you have done the above steps cos they will want to do them again with you and if you get someone in the phillipines this not a easy task.. they should transfer you to technical support and they will sort it..
any more problems just ask as i have worked for T-Mobile for nearly 4 years..
Thank you!!
It worked!! Thank you very much!
The first option didn't work as I have a dutch number. I did try to send the mms options to my phone via the dutch t-mobile site but they don't have the settings yet for this phone!
I then googled for "t-mobile mms instellingen" (settings) and I found them. Did it manually and now it works like a charm.
For the dutch people interested, here is the site with the settings:
https://www.t-mobile.nl/persoonlijk...lgestelde-vragen.aspx?q=algemene instellingen
Thanks for pointing me in that direction!!
Cheers!
You normally get that text about going to the website to get your MMS when the network thinks your phones not MMS compatible or you don't have MMS messaging live on your acc.
Hi sorry only just getting back..
managed to speak to technical and what they said is they need 5 examples.
date time number and postcode of area you where in.
so they can raise the problem and get your mms profile reset and should then be fine.
Hello all,
I have a really strange problem with MMS on my t-mobile HTC HD2. I can send an MMS to myself without any issues (successfully sends and receives). Picture pops up perfectly. No issues. Good!
So I try to send an MMS to another phone (an iphone which can also send/ receive MMS without problems) and I get a couple delivery reports, the first says that the message has been delivered and the second says the message has been rejected (MMS is not received by the other phone). Both phones can send MMS to themselves without issues so I know MMS is working. And the iphone can send MMS to the HTC HD2 without problems. But the problem happens when the HTC HD2 tries to send an MMS to another phone (I've also tried to send a couple MMS' overseas but got the same rejected delivery report). What's the deal?
Any suggestions are greatly appreciated.
Thanks!
I see you are focused soley on MMS. This may be simply a matter of sizes.
Your HD2 may be sending MMS with attachments larger than the iPhone is prepared to accept, either due to network or software limitations.
I have an old hack that let's me send up to 600k through T-Mobile, but anything over 200k is rejected by my sister's phone over on Sprint.
Again, not sure if this is software or network, but it could be the problem. Give it a shot with a smaller file size and let us know how it went.
Snarksneeze said:
I see you are focused soley on MMS. This may be simply a matter of sizes.
Your HD2 may be sending MMS with attachments larger than the iPhone is prepared to accept, either due to network or software limitations.
I have an old hack that let's me send up to 600k through T-Mobile, but anything over 200k is rejected by my sister's phone over on Sprint.
Again, not sure if this is software or network, but it could be the problem. Give it a shot with a smaller file size and let us know how it went.
Click to expand...
Click to collapse
Yea, that was the first thing I suspected so I decided to deal with image sizes less than 200K to be on the safe side (specifically 90K and 157K). Sadly, it still did not work.
Thank you sir.
htpw16 said:
Yea, that was the first thing I suspected so I decided to deal with image sizes less than 200K to be on the safe side (specifically 90K and 157K). Sadly, it still did not work.
Thank you sir.
Click to expand...
Click to collapse
Glad you checked that, good thinking
Okay, I saw something on here the other day about the HD2 sending or receiving thumbnail'd images. Check that out and see if there's some sort of fix offered. It's possible your MMS settings are just a wee bit off.
Oh, is the iPhone and HD2 on the same network?
Snarksneeze said:
Glad you checked that, good thinking
Okay, I saw something on here the other day about the HD2 sending or receiving thumbnail'd images. Check that out and see if there's some sort of fix offered. It's possible your MMS settings are just a wee bit off.
Oh, is the iPhone and HD2 on the same network?
Click to expand...
Click to collapse
Yea, the iPhone and HD2 are both on T-Mobile.
As far as the MMS settings, I am using the same settings on both phones. I sent an MMS to a friend of mine who also has an HD2 on T-Mobile and it was sent/received successfully. It seems like its having problems with phones other than HD2's (MMS rejected when sent to a Nokia N97, N95 and my iPhone). Its my understanding that if you have the ability to receive MMS you should be able to send MMS since the same settings are used.
htpw16 said:
Yea, the iPhone and HD2 are both on T-Mobile.
As far as the MMS settings, I am using the same settings on both phones. I sent an MMS to a friend of mine who also has an HD2 on T-Mobile and it was sent/received successfully. It seems like its having problems with phones other than HD2's (MMS rejected when sent to a Nokia N97, N95 and my iPhone). Its my understanding that if you have the ability to receive MMS you should be able to send MMS since the same settings are used.
Click to expand...
Click to collapse
OK, this is the last thing I can think of, sorry :\
Are you perhaps using a format that the iPhone doesn't accept, like PNG or BMP or something?
I know that the HD2 camera supports multiple outputs, but I know next to nothing about the iPhone...
Snarksneeze said:
OK, this is the last thing I can think of, sorry :\
Are you perhaps using a format that the iPhone doesn't accept, like PNG or BMP or something?
I know that the HD2 camera supports multiple outputs, but I know next to nothing about the iPhone...
Click to expand...
Click to collapse
Perhaps the iPhone isn't the best platform to test if MMS is working (without jailbreaking). I tried it with another phone and it worked fine. Read about carrier bundles in Cydia, tried that and it worked. I seriously do not know how that worked since all that does is put the MMS settings automatically for you which were exactly what I already had. But it now works. Weird.
Thanks for your help.
htpw16 said:
Perhaps the iPhone isn't the best platform to test if MMS is working (without jailbreaking). I tried it with another phone and it worked fine. Read about carrier bundles in Cydia, tried that and it worked. I seriously do not know how that worked since all that does is put the MMS settings automatically for you which were exactly what I already had. But it now works. Weird.
Thanks for your help.
Click to expand...
Click to collapse
I hate solutions like this
Others will come along with the same issue and then read the solution and say, "Damn, that didn't help!"
Oh, well, at least you fixed yours. Good going!
Issue resolved. Thread closed
Hi to all,
Unfortunately,for several days unable to send massages from WildFire.
When i trying to send msg i get notice-"unable send message after multiple attempt".
By the way i tried to enter into a 'Service Center' but there isn't option to change something there.
Any advise?
Thanks in advance.
My girlfriend has the same issues with her Wildfire, both using the buildin SMS application and with ChompSMS.
Some times she gets the error too (several times a day) and she has to resend the messages. The really weird stuff is though, that the receiver actually sometimes do get the message the first time resulting in that the receiver gets the message several times.
And I have the exact same issue with my Desire.. Right now I'm searching high and low for a solution. I've talked to my provider (BiBoB, Denmark, using Telenors network), and they've told me that they could not see anything unusual about the message, so it would either be our phones or our SIM cards.
Since some others have problems too, I suspect Android.
xcalibur666 said:
My girlfriend has the same issues with her Wildfire, both using the buildin SMS application and with ChompSMS.
Some times she gets the error too (several times a day) and she has to resend the messages. The really weird stuff is though, that the receiver actually sometimes do get the message the first time resulting in that the receiver gets the message several times.
And I have the exact same issue with my Desire.. Right now I'm searching high and low for a solution. I've talked to my provider (BiBoB, Denmark, using Telenors network), and they've told me that they could not see anything unusual about the message, so it would either be our phones or our SIM cards.
Since some others have problems too, I suspect Android.
Click to expand...
Click to collapse
I think it something wrong with my sim card,because,if i change the phone to desire i also can't to send sms.and another sim cards works fine with wildfire and desire.
so i need to check with my provider what the problem.
Facebook to blame for identical problem
Had this problem with my wife's Wildfire last night. Turns out, Facebook was to blame.
The number of the person she was sending the text to changed on Facebook to the format "447### ######" instead of "07### ######". The link between the contact on the phone and Facebook meant the Facebook contact number became the default for that person and as the number wasn't valid, it failed when trying to send a text message or dial a voice call.
Fortunately, the contact in question was me so I removed my number from Facebook and the one on the handset started to work again....
ls1971 said:
Had this problem with my wife's Wildfire last night. Turns out, Facebook was to blame.
The number of the person she was sending the text to changed on Facebook to the format "447### ######" instead of "07### ######". The link between the contact on the phone and Facebook meant the Facebook contact number became the default for that person and as the number wasn't valid, it failed when trying to send a text message or dial a voice call.
Fortunately, the contact in question was me so I removed my number from Facebook and the one on the handset started to work again....
Click to expand...
Click to collapse
Thanks for advise,
I've tried to desibale sync with facebook and now i'm using only sim-cards phones number, but still enable to send sms,so unfortunately i don't think the problem in facebook at least in my case.
I'd love it when the wildfire could get me a massage
Sent from my HTC Wildfire using XDA App
Are you trying to send an SMS or MMS ?
For MMS you need to configure the APNs of your provider:
http: //iandroid.co.il/dr-iandroid/archives/608
guyte said:
Are you trying to send an SMS or MMS ?
For MMS you need to configure the APNs of your provider:
http: //iandroid.co.il/dr-iandroid/archives/608
Click to expand...
Click to collapse
I'm trying send sms only.
fishb00n said:
I'd love it when the wildfire could get me a massage
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
WICKED man..i want a phone like that.. HTC are u listening..
warriorvibhu said:
WICKED man..i want a phone like that.. HTC are u listening..
Click to expand...
Click to collapse
Turn vibrating mode on and lay it on your back.
Skye Menjou said:
Turn vibrating mode on and lay it on your back.
Click to expand...
Click to collapse
LOL man .. thats not a good massage... i think i will rest my back on it.. hope it wont break it
I found the problem!
Hi,
I've found why i didn't success to send messages,the problem was in definition of "Service Center" of my cellular provider.
Now everything is work fine.
Thanks.