Hello people,
All of a sudden today after the battery of my topaz got empty I could not start it any more
I get to the waves screen with the rom information and then freezes...even the power button is not working...only battery removal helps
1.I can do a softreset but it doesn't bring anything
2. I can reach the hard reset menu but I desperately need my data
3. I can log to the bootlogger but I don't know what to do then
Any help wil be appreciated!
Dickinson4o said:
Hello people,
All of a sudden today after the battery of my topaz got empty I could not start it any more
I get to the waves screen with the rom information and then freezes...even the power button is not working...only battery removal helps
1.I can do a softreset but it doesn't bring anything
2. I can reach the hard reset menu but I desperately need my data
3. I can log to the bootlogger but I don't know what to do then
Any help wil be appreciated!
Click to expand...
Click to collapse
If you have drained the battery then the power may be insufficient to restart the phone.
Plug it in without a restart and leave it to charge for as long as possible.
You should do this from a wall socket and use a power supply giving at least 1Ah charge current.
If this doesn't work then the battery condition could be terminal, especially if your charging practice has been to allow the battery to drain as a matter of course. They don't like this at all and after a while the internal circuitry will cut off permenantly.
Then your only recourse is to buy a new battery.
Have you got your battery replaced? Has it solved the problem?
Related
I want to know the reason and the solution.Plz. I need to change my battery frequencely.Right after I put a new one,and start my alpine.The align screen is showed again.All data settins are lost.It's just like after flashing the ROM.
I've searched this forum.But no results was found.I admt Maybe I need to study English harder.But plz do some help.
acerate said:
I want to know the reason and the solution.Plz. I need to change my battery frequencely.Right after I put a new one,and start my alpine.The align screen is showed again.All data settins are lost.It's just like after flashing the ROM.
I've searched this forum.But no results was found.I admt Maybe I need to study English harder.But plz do some help.
Click to expand...
Click to collapse
have you checked that your backup battery, the one built into the phone is fully charged before you take out the battery. (check in your settings menu under power)
i have replaced mine from a totaly broken xda (picked it up on ebay) as mine had failed and would no longer hold a charge for more than a few seconds.
i also had major probs with a hi powered battery it kept failing for some reason, totaly losing charge in a mater of hours on standby and this kept hard resetting my phone. so i no longer use the larger batteries.
The backup battery is fully charged
After have taking off the main battery about five minutes and putting on a fully charged one the back up battery might shows the power percentages about 25%.But It almost takes me about 30 seconds to change a another new battery,it's not possible the backup power's problem. I change battery exactly the same way when I do it.That's just too weird it sometimes hard reset and sometimes just doesn't.
skeeve666 said:
have you checked that your backup battery, the one built into the phone is fully charged before you take out the battery. (check in your settings menu under power)
i have replaced mine from a totaly broken xda (picked it up on ebay) as mine had failed and would no longer hold a charge for more than a few seconds.
i also had major probs with a hi powered battery it kept failing for some reason, totaly losing charge in a mater of hours on standby and this kept hard resetting my phone. so i no longer use the larger batteries.
Click to expand...
Click to collapse
The backup battery is fully charged even after having take off the main battery for three minutes!so there is nothing to do with the backup power.
I change battery exactly the same way everytime.Why just sometimes it gets hard restted and sometimes it doesn't.It makes me wonder.
Is this eda ii a broken one?Maybe I should turn it back to the repaireman's house for a few weeks?you know how bad China's services are ,they never do things that customers need.
Thanks your heartkinded help anyway
skeeve666 said:
have you checked that your backup battery, the one built into the phone is fully charged before you take out the battery. (check in your settings menu under power)
i have replaced mine from a totaly broken xda (picked it up on ebay) as mine had failed and would no longer hold a charge for more than a few seconds.
i also had major probs with a hi powered battery it kept failing for some reason, totaly losing charge in a mater of hours on standby and this kept hard resetting my phone. so i no longer use the larger batteries.
Click to expand...
Click to collapse
Thanks the same way though your idea seems not where the problem at.
like i mentioned it could just be because one of your batteries has an intermitant fail, as i said i had the same problem with a hi capacity battery, it somtime hard reset my phone for no reason.
just try buying a couple of new batteries, or lable your batteries and see if its only on one of them that the HR occurs.
Hello to you all,
My new XDA Exec has developed a fault. It works OK when plugged in to the USB on my laptop or charger but when running on battery will only do so for a short time. In fact a matter of a few minutes.
The battery indicator shows the battery at 100% when charged but the phone turns off variously at 95 - 98%. I tried a soft reset and not change.
I tried discharging the battery using small lamp then recharging in the phone. The battery indicator did show a lower %age 80 ish but not as low as I would have thought. Subsequent charging made no difference and the problem persists. Has anyone seen this before? Any bright suggestions?
Many thanks to you all for you time.
Cheers
Piran
Piran Bassett said:
Hello to you all,
My new XDA Exec has developed a fault. It works OK when plugged in to the USB on my laptop or charger but when running on battery will only do so for a short time. In fact a matter of a few minutes.
The battery indicator shows the battery at 100% when charged but the phone turns off variously at 95 - 98%. I tried a soft reset and not change.
I tried discharging the battery using small lamp then recharging in the phone. The battery indicator did show a lower %age 80 ish but not as low as I would have thought. Subsequent charging made no difference and the problem persists. Has anyone seen this before? Any bright suggestions?
Many thanks to you all for you time.
Cheers
Piran
Click to expand...
Click to collapse
You battery is dead therefore you would need to change. You are not unique with this problem. That is common issue for Universal (exec) batteries. For your new battery: dont charge with the USB cable and charge when is completely drained.
Hi Bulldog,
thanks for the reply and the info. Regarding charging the unit from the USB port. Does the unit not begin charging as soon as it's plugged in to a USB port? Is there a way to prevent this that you know of? My phone was normally charged for about half it's life from the charger, half from USB.
From what I understand the LI ion batteries don't have a charge memory due to milisecond pulse charging so pardon me for asking but what does the total discharge do for the battery? Obviously it does something but what? (Not doubting you but I'm curious). Is there a away to ressurect a defective battery such as the one I have currently or is it a lost cause. I know some batteries can improve with either heating or cooling by about 20 - 40°C from normal operating temeprature, have you any experience with this?
Do you know if some makes of batteries are better than others?
Please pardon the inquisition but as I spend a lot of time in remote areas it's often quite handy to be able to bodge rig stuff in order to effect a temporary fix and it seems any bits of knowledge help!
Once again many thanks
Piran
Piran Bassett said:
Hi Bulldog,
thanks for the reply and the info. Regarding charging the unit from the USB port. Does the unit not begin charging as soon as it's plugged in to a USB port? Is there a way to prevent this that you know of? My phone was normally charged for about half it's life from the charger, half from USB.
From what I understand the LI ion batteries don't have a charge memory due to milisecond pulse charging so pardon me for asking but what does the total discharge do for the battery? Obviously it does something but what? (Not doubting you but I'm curious). Is there a away to ressurect a defective battery such as the one I have currently or is it a lost cause. I know some batteries can improve with either heating or cooling by about 20 - 40°C from normal operating temeprature, have you any experience with this?
Do you know if some makes of batteries are better than others?
Please pardon the inquisition but as I spend a lot of time in remote areas it's often quite handy to be able to bodge rig stuff in order to effect a temporary fix and it seems any bits of knowledge help!
Once again many thanks
Piran
Click to expand...
Click to collapse
Hi, I have the exact same problem...works fine when usb or mains connected but only for a few minutes when on the battery. Usually when I give it some heavy task stuff it will suddenly just blank out the acreen and die.
I'm going to try and do what's suggested on the wiki page about masking off the charge indicator contact with tape - run the thing down and charge up again.
otherwise it's a new battery - not expensive - and plenty about on ebay.
fanger
Hi Piran,
Be Frank I am not battery specialist. Therefore I cant give a deep explanation what makes the Universal Battery having so many problems with USB charging. For my understanding it is the slow charge which leads to Battery overheat. Therefore All the post here regarding the Battery problems suggest not keeping the universal charged with USB. Just search for Post for "battery problems" and you will find few "explanations"
In Regards whether you could reverse your battery issue. From my previous experience I would say the max the you can get back is some 10-15%. However in your case the issue seams more severe as you device turns off by 90-100% therefore I think you would need to order new Battery.
following procedure I follow to drain my battery:
1) Turn off You Phone Radio (important)
2) disable the "Turn off Backlight" and put your device brightness to "full"
3) let your device drain the battery by him self( prevent doing anything with your device during this time. I found starting application, touching screen etc. leads that the device request a pick of power which the battery is not able to provide and turns the device off.
4) after certain time your battery will be to weak to keep the device on.
5) push the "power button + backlight button + reset pin" to put your device in to bootloader mode. (your screen will be almost off just some info like SERIAL or Bootloader Version will be visible)
6) again keep the device in this mode to drain as much you can until you cant see anything on the screen.
7) repeat this point6 few times as sometimes the device turns of but after trying again the button combination you can put it back to bootloader.
With above the aim is to drain the battery much as possible. After that you charge your device with power connection for min.12 hours. I guess you will gain few % however repeat the draining and charging procedure for next couple charging cycle to see how much max you will get back.
Good Luck.
I faced the same problem with my battery on Universal.
After a complete drain, the battery wont recharge:
1) Connecting the power cord it starts the boot process, after few seconds the power led ligths in red once, the screen blanks and the boot restarts again and again.
2) Using the usb cord the power led flashes in red without further actions.
I have to throw away the battery, I guess.
Thanks for any comment.
Cesare said:
I faced the same problem with my battery on Universal.
After a complete drain, the battery wont recharge:
1) Connecting the power cord it starts the boot process, after few seconds the power led ligths in red once, the screen blanks and the boot restarts again and again.
2) Using the usb cord the power led flashes in red without further actions.
I have to throw away the battery, I guess.
Thanks for any comment.
Click to expand...
Click to collapse
Cesare, One thing you could try before given up on your battery. Try to Use your power connection to charge for while before starting up your device.
How much is a new battery?
Bulldog said:
Cesare, One thing you could try before given up on your battery. Try to Use your power connection to charge for while before starting up your device.
Click to expand...
Click to collapse
Bulldog, many thanks for your replay.
When I connect the power cord the start up begins automatically.
There is a way to avoid the starting up?
Cesare said:
Bulldog, many thanks for your replay.
When I connect the power cord the start up begins automatically.
There is a way to avoid the starting up?
Click to expand...
Click to collapse
Cesare, you right when you plug in the device it will boot up. However after while (ca.10-15) when the first initialization complete you could go and switch off the screen(with power button) which takes allot power. Anyhow in your case it is really strange as your device behaves like it has no battery at all. there could be 2 things leading to that.
1) your battery is completely dead ( check with a voltmeter to confirm)
2) or something wrong with your Connection clips (battery and device) you could again check with a voltmeter whether you get any juice on those clips.
Bulldog said:
Cesare, you right when you plug in the device it will boot up. However after while (ca.10-15) when the first initialization complete you could go and switch off the screen(with power button) which takes allot power. Anyhow in your case it is really strange as your device behaves like it has no battery at all. there could be 2 things leading to that.
1) your battery is completely dead ( check with a voltmeter to confirm)
2) or something wrong with your Connection clips (battery and device) you could again check with a voltmeter whether you get any juice on those clips.
Click to expand...
Click to collapse
Hi Bulldog.
I think that the 1st one is the rigth hypothesis. I'll check with a voltmeter.
The connection clips are ok because the backup battery works perfectly.
To drain that battery I connected an optical usb mouse until the mouse ligth went off. Do you think that this action is the reason of the death?
Many thanks again
Cesare said:
Hi Bulldog.
I think that the 1st one is the rigth hypothesis. I'll check with a voltmeter.
The connection clips are ok because the backup battery works perfectly.
To drain that battery I connected an optical usb mouse until the mouse ligth went off. Do you think that this action is the reason of the death?
Many thanks again
Click to expand...
Click to collapse
Cesare, your battery my not complete dead but it is to weak to lighten up your Universal. Said that leads to bad thing which is: you can only start to charge battery when the universal has come out of bootloader mode.
I had such case ones, after not using my device for very long time the battery was completely drained, And as you described the device keep booting after plugging to the power. However after certain time ( I think some 15-30min trying) suddenly I was able to start up. I am not sure whether that would help to overcome the booting mode with less power but you could try to take out your sim card and memory card and try booting. ( again not sure it will help)
Guys - a quick update from my previous post.
I was suffering a sudden power outage at about 75%-85% battery power - just a blank screen - power gone. Didn't happen when mains connected, only on battery.
Well, first things first, I thought...dodgy ROM for WM 6 - so I tried a few of them - Ivans, Ranju's and Beastys - no change - still this power out.
Read the posts on this forum and thought - gotta be the battery's fried.
Sooo,
I ordered a new Genuine JasJar battery and installed it - (let it charge for 8 hours) - since then...no problems - no crashes, stalls or blank outs.
I'm running Ranju's 7.4 with spb pocket plus - htc home, etc,
As a point of interest my old battery stated 3.9Volts when I put my meter across it BUT - a voltmeter isn't drawing as much as the universal - when 'under load' from power intensive apps - hence you think you've got a battery putting out the requisite power when you haven't.
This was a real niggly problem to sort out with potential culprits all over the place:
Bad battery?
Bad ROM?
PCB crack?
Hardware Fault?
At the end of the day it's good to have spent £32 or so and simply got rid of the problem totally.
I'd say to anyone who's getting outs or blank outs at 80% power or below - your battery stuffed and no amount of mucking about with ROM swaps, Freezers, charging/ discharging is going to stop it blanking out on you.
I'd also like to say how appreciative I am of this forum with a great deal of knowledge available from so many users across a very broad spectrum of skills and experience. Nice one!
Hope this helps,
fanger
I'm hoping to get some help with this...
Bought the Jasjar apparently with a bad battery... you would dissconect from the charger and it would go for a bit then die, reconnect to the charger and it would go fine.
Now, had it disconnected it died again but this time it wont start up again when connected to the charger. No red charging light.
Soft reset does nothing
Hard reset brings up the "press zero to restore press x to cancel", pressing either and it just dies again.
got a new battery, no change (dont know what the charge of the battery is like).... noticed when you remove the battery the red charge light comes on.... goes off as soon as the battery is inserted.
any advice or help would really be appreciated.
also
is there a way to check the charge of the battery out of the machine?
Bthom said:
I'm hoping to get some help with this...
Bought the Jasjar apparently with a bad battery... you would dissconect from the charger and it would go for a bit then die, reconnect to the charger and it would go fine.
Now, had it disconnected it died again but this time it wont start up again when connected to the charger. No red charging light.
Soft reset does nothing
Hard reset brings up the "press zero to restore press x to cancel", pressing either and it just dies again.
got a new battery, no change (dont know what the charge of the battery is like).... noticed when you remove the battery the red charge light comes on.... goes off as soon as the battery is inserted.
any advice or help would really be appreciated.
Click to expand...
Click to collapse
I would recommend to reflash your ROM, if not have one/ don´t know how
read the Wiki, you will find all you need there
Good luck
I have this exact same problem, I have a feeling it is the battery. Anyone know?
I put a new battery in, with no change unfortunatly.
I cant update the rom, you cant get to the bootloader, the only screen you can get to is hard reset screen.... but it dies again whatever option you choose.
Hey Bthorn, I was able to fix my device. It was not the battery.
All I did was reflash the ROM.
For this to work for you, you need to be able to enter Bootloader mode. Hold the Backlight Button + Power Button then press the Reset button. If you get to a screen that says "serial" and "v.xx" then you are good.
See the Wiki for details on how to continue:
http://wiki.xda-developers.com/index.php?pagename=Uni_ROM_Upgrade
If you really can't get to the Bootloader though I don't know what else to do. Some other people suggest using the mtty method:
http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
Unfortunatly you cant get to the bootloader mode to reset anything.
Can anyone give me some advice on my mda ameo,it keeps turning off and when I press the power button its like a soft reset.Sometimes it only gets as far as windows mobile and shuts down again.Any clues etc would be grateful,many thanks ANTHONY ps I've changed the battery but the problem is still there
I suggest getting a new battery - I had the same problem, a new battery fixed it. Most LIon batteries, irrespective of wear, tend to die after 2-3 years.
Hi my friend,I thought the same and got a new battery but the problem is still there !
Is the battery firmly seated? Every once in a while the lock on my battery will lift enough that the battery will disconnect. You could be getting just enough contact to start up, but once the power is flowing the terminals or battery could be be warming up just enough to separate. Have you tried to boot while its plugged in?
hi
my htc touch hd has been a bit jittery for the past week. occasionally just turning itself off or having various hangups.
I have the Stock ROM on it and have not tried to do anything extra to it.
Problem is now it has gone off completely and won't come back on. Took the battery out for 15 minutes and it started briefly and went off again after the very first smart mobility screen.
any ideas?
hard reset if i can get it started or is it a more serious issue?
don
Sounds like you need a new battery.
Hi there,
i agree with stuntdouble, sounds like a hardware (battery) issue. Is your phone still under warranty? If so, HTC could maybe send you a replacement battery?
To diagnose whether it is a battery issue or not, please try the following if possible:
(1) Charge the battery to 100%.
(2) Disable from running or uninstall any 3rd party applications.
(3) Disable Bluetooth and Wi-Fi,
(4) Enable flight mode
(5) Set backlight to maximum settings.
(6) In the power management settings, uncheck any option that would set the backlight to turn off.
(7) Let phone stay idle for 1 hour and check battery capacity.
(8) If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Best of luck.
My 2 cents
This should help identify if it's a battery OR hardware OR software issue
* Is your battery completely charging? (i.e the light in your power button should be green when fully charged)
* Can you access the Bootloader? If you can, will it stay there and drain the battery?
* Have you tried a complete Battery Charge Cycle?
Battery Charge Cycle (As I do it)
* Turn the device off
* Attach to charger / USB cable and charge the device until the light in the power button goes GREEN
* Remove SD Card and enter the Bootloader
* Leave the system powered on in the Bootloader running from BATTERY ONLY - the device usually does NOT charge from an external source while in Bootloader - Either way, just to be safe, disconnect all external power sources
I use the cycle every once in a while on ALL my electronic devices to ensure their batteries are being completely charged and completely discharged. It is my PERSONAL OPINION that ALL batteries suffer from a "battery memory". Google it.
(8) If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Click to expand...
Click to collapse
- This is a good method of testing, however it seems the OP can't get the device to stay on at all, which is why I suggested using the bootloader. So no offence intended by posting similar steps. (I'm not a fan of cutting another man's grass LOL)
Ive been having the same problem as well.
The phone would randomly freeze or even shut off by itself and the only way to restart it would be to take out the battery and put it back in. Sometimes, it gets stuck on the "Smart Mobility" bootup screen and I have to take out the battery multiple times for it to actually boot up to the home screen.
It's been a bit finicky with the charger too. I would leave it charging for a bit and come back to find the phone either frozen or shut off completely.
I'm not sure if I'd be able to test if it were the battery if my phone gets moody and decides to shut off. How do you enter the bootloader?
thomaslchen said:
Ive been having the same problem as well.
The phone would randomly freeze or even shut off by itself and the only way to restart it would be to take out the battery and put it back in. Sometimes, it gets stuck on the "Smart Mobility" bootup screen and I have to take out the battery multiple times for it to actually boot up to the home screen.
It's been a bit finicky with the charger too. I would leave it charging for a bit and come back to find the phone either frozen or shut off completely.
I'm not sure if I'd be able to test if it were the battery if my phone gets moody and decides to shut off. How do you enter the bootloader?
Click to expand...
Click to collapse
(mine was not battery issue). The problem is corrupt file system on internal storage or memory card. After fixing the file system, I dont have this problem anymore.
how did you fix the file system? Would a hard reset fix the problem?
Take out memory card and do HR.
It should bring device to original HTC state... so yes, it should fix it.
In the meantime, you can check memory card on some PC...