restart problem!?! - Touch Dual, MDA Touch Plus General

morning.
I have a HTC Touch Dual, this handheld is restarted prematurely and without apparent cause, what could be the problem?
I handheld radio channel update and win6.5 but the defect was already present on the old rom
ideas on this?
thanks for the interest it

I had a similar problem with my phone shutting off even after just taking it off the charger. It seemed to help when I took the battery off and wiped off the points where the battery and phone connect. Wipe the prongs and the slots on the battery. Not the same problem you are having, but it helped me. Didn't do anything else to mine so I'm assuming that's what it was.

Related

HTC P3300 ARTE100 hangs up

Hello, sorry for my english, is not the best.
I've BIG problem with my P3300. originally it came with WM5, after some time I got update from official site for WM6. Had WM6 maybe for 4 months, everything was just perfect while one day my HTC started do funny things like go off it self (white screen when using navigation). It was a once in a week. After some time it started to be like this few times in a day. I thought what I need to do hard reset. Did. Didn't helped. Than I tried to flash my phone to WM6.1. Phone went mad, was constantly switching off it self, screen just freezes and after that you even can't start the phone around 5-10 min. it just want do anything, even if you plug in the charger, indicating orange light want come up. Than I tried to flash with original WM5. Did that, everything was fine for a day, but after the day it went off, i restarted, and than gone wireless and screen started move to the left and to the right aprox 2 mm. When is connected to computer it want connect to ActivSync, it's coming up message: Can't find IP address, try to disconnect phone and connect again... I did manual configurations in network cards and computer, so when you're looking in network connections looks everything fine, but it's still not recognized by ActiveSync :/ Than i send the phone to recovery mode, connected to the computer and updated to WM6. Same thing, screen shaking, wireless not working, goes off. Is strange thing too, in aprox 24 hr memory is filled up to maximum - than is coming up the message: Storage is full, please delete some programs. :/ Hard Reset have to do every single day... Any idea what's can be wrong with my phone? Tried already a lot of things, no more ideas. I think it's software problem... :/
If anyone have any ideas please share with me... Thanks for everyone.
Anyone any ideas? Please, someone... i don't really wanna put phone in to the bin...
Its a hardware isue
Sorry, I have same problems and try same thinks, finaly I send to service and they say its a commone hardware error on electrical micro connections inside cosed by droping the phone down. Before I send it hangs up 2-3 time at day, now its hapen 1 in 10 day if I accedentaly drop the phone
Hardware issue
I think this is hardware problem..., I have some experience with repair HTC smartphones. Freezing, restarting, problem with screen..., GSM etc,,..
In all cases helps Hot air soldering station, find right chip or module (gsm , proc..) and reheating this.. A frequent problem is BROKEN tin joints BGA chips , after impact of equipment. .. sorry for english...
I'm facing the same problem with my old Artemis.
Since I upgrades, I gave it to a friend. It was working perfectly fine months now, until last week.
The phone keeps freezing, doesn't always boot, many times won't even respond to charger pluged in.
Randomly resoldering the board's chips, sound like a long & hard solution :/

614c ****ed up.

My 614c is getting more and more ****ed up.
First it started out with that the battery meter always is 100%, so I have no idea when the battery is low. The phone won't charge when on unless i push the powerbutton to "sleep mode" or i turn the phone off.
Also the two buttons below the screen doesn't work and my scroll wheel(smart scroll) neither. Not sure if that happened before or after the battery meter problem.
To add to that the backlighting isn't working anymore either. I've tried new ROMs but it's the same problem on all of them.
This is my second 614c, first one the USB connection stopped working and it was replaced by HP.
And i don't think I'll get a new replacement phone again. My phone has a scratch on the screen and a few scratches on the shell from dropping it. I would need to reflash it to Swedish ROM too if i send it in, but I don't have the original rom anymore.
Anyone else had similar problems? And is it worth trying to get a replacement?
There have been members with battary issues but that seems to be fixed or at least improved with a replacement battary.
Have you tried flashing with another rom to see if the new rom you flashed with is the cause?
Considering the age of the phone now, i'd probally not get another one. Would look into the VGA screens, HW keyboards, Android maybe etc.
Thats said i'm very happy with mine and have had no issues with battary or hardware.
New ROMS from xda and especially Sergiorus has made it an excellent phone for me.
It's an old topic, but I recently had the same issue. Removing the battery solved the problem as long as I didn't put the phone in standby.
Good news is, after a factory recovery, the problem was solved, so other iPaq suffering from this problem aren't ready for the trash yet

HTC HD2 hangs when too warm.

Hello Guys,
I'm very disappointed with my HTC HD2. It has been already 3 times for fixing various issues in the service but now another one has occured.
When is hot and I keep my device in packet or too much use downloading/uploading then it hanges but in the interesting way. Everything starts working very,very slowy and half of the touchpad screen is not responding. When I remove battery and start the phone again it still works very slowly and I cannot type even PIN becouse left side of screen is unresponsive :/ After some time 5-10minutes it starts working properly.
What I have tried is:
1) hard reset
2) different rom - I have uploaded Chucky ROM
The issues are still the same. When is too hot then the phone hanges and even removing battery does not fix it which clearly shows that it must be some hardware issue. I have read some posts on different forums and it seems that not only me having these kind of problems. Some people reported to exchange 2-3 devices to have at last some working properly one.
Do you have any clues or similar problems like me?
Thank you for all your answers.
pug124 said:
Hello Guys,
I'm very disappointed with my HTC HD2. It has been already 3 times for fixing various issues in the service but now another one has occured.
When is hot and I keep my device in packet or too much use downloading/uploading then it hanges but in the interesting way. Everything starts working very,very slowy and half of the touchpad screen is not responding. When I remove battery and start the phone again it still works very slowly and I cannot type even PIN becouse left side of screen is unresponsive :/ After some time 5-10minutes it starts working properly.
What I have tried is:
1) hard reset
2) different rom - I have uploaded Chucky ROM
The issues are still the same. When is too hot then the phone hanges and even removing battery does not fix it which clearly shows that it must be some hardware issue. I have read some posts on different forums and it seems that not only me having these kind of problems. Some people reported to exchange 2-3 devices to have at last some working properly one.
Do you have any clues or similar problems like me?
Thank you for all your answers.
Click to expand...
Click to collapse
sounds like you device may be defected, i'd take it back to where you got it from.
I mean i have had freezing issue before but its never been just due to it being warm

HD2 Heat causing freeze on soft reset

yesterday i had the problem lots of HD2 owner faced it, my device worked fine, but when i had to soft reset it, it always freezes on the white screen, and never starts up, every many times of taking the battery out, and start again, it finally started up.
i tried to soft reset it again and faced the same problem
i tried to flash the ROM again, but after many tries, i finally got it to flash, but the thing is that the problem wasn't solved, and the unit kept freezing in the start up, but once it started up it worked perfectly until the next soft reset.
but then i tried cooling the device against an AC, and the surprise was that the unis was able to start normally, every time with no problems when it was cooled
any one faced such problem with the device? i will try it again today at noon, when the temperatures are high.
I tried it again now, when the Battery temperature was 38.5, the devise did not start, when i cooled it down, it did start, and when it started the battery temperature was 35.5
can some one with the same issue confirm?
Yes I am having the same problem!
My fone did the same again last night and I'm going to try reflash it today - else the POS is going back to the shop! Not happy!
did you try cooling it down? flashing the ROM did not help me at all
Can this be a Battery problem? that the battery can not provide the required current when it's heated?
ok, i did these two experiments
1- i heated the battery alone on a air heater to almost 45 degree
and cooled the phone, but the phone did boot up normally
2- i heated the phone on the heater and cooled the battery, the phone didn't bootup
so the problem is defiantly with the phone not the battery :-(
khaeid said:
did you try cooling it down? flashing the ROM did not help me at all
Click to expand...
Click to collapse
Yes, onlywhen the phone was cool to the touch again did it boot correctly. However last night it did the same but would not reboot after leaving it for a while. I tried to do a hard reset but the phone hung on the HTC boot screen and would not go further.
This morning the OS booted but was totally corrupt - it looked like booting in to windows 98!! no graphics, no HTC Sense, no usual colour scheme and a whole whole of corrupt file messages. This happened each time I hard reset - and the USB port also failed to recognise any device. I think it's safe to say it is practically bircked and thus, Ireturned it to O2 today to sort out and give me a new handset! I think it is a hardware issue. Infact, I'll put biscuits on it being that vs software.
it is definitely a hardware issue, but the thing is, these are the first few days of summer in my country, the days when the weather is getting really hot, and i guess this is the first summer HD2 will experience, since it was released in the Autumn, so my guess is more and more units will get this issue as the weather get hotter in other countries
Hi guys.
Weird issue you are facing!.. Mine gets very hot on hard use.. today I tried a soft reset while it was hot and it started normally.
When did you bought your HD2?
Crudeoil said:
Hi guys.
Weird issue you are facing!.. Mine gets very hot on hard use.. today I tried a soft reset while it was hot and it started normally.
When did you bought your HD2?
Click to expand...
Click to collapse
i got it like 4 months ago, but i am sure now that there is a hardware issue
had a same problem...
my solution was screawing the middle battery pin under cover...
the hd2 have must have Temperature senzor...
the hd2 have 3 pins under battery cover, 1 = +, 3 = -, and the middle pins is the 2 = ?
i think the middle or the pin nr. 2, is same as ACPI in desktop or notebook, Advanced Configuration and Power Interface,
Operating System-directed configuration and Power Management,
so if your middle pin is screawed, the powermanagement tell to device stop boot!!
or if the pin dont make a contact with battery - the powermanagement canot corectly detect the Temperature and the hd2 owerheat, then randomly restart...
its only my teory, my middle pins was screawed, im take it to the right position and my device worked well... but i want more and more and i broke the middle pin
after that the hd2 boot, and worked but when i want to do restart dont want to boot...
now my hd2 is in service center... so for all i want to say:
warrnig!!! dont youse the power or angry when u want to screaw the pin back
its only my teory, im not the electro technic...
sorry for my english, but i think everybody understand what i want to say
i know sucj hardware issues are unfixable, i am wondering should i get me a new HD2 or another phone
I got mine on contract in March - 1.48 ROM. but also had the issues in 1.66 prior to sending back.
Just awaiting for it to be returned - I'll report back to let you know if sending it away has fixed the issue. I'll be a mite miffed if they just flash the ROM and send it back lol!
had the same issue: overheating / reset loop / stuck on white screen
contacted HTC, sent for repair, received with new mainboard,
now works flawlessly
khaeid said:
i know sucj hardware issues are unfixable, i am wondering should i get me a new HD2 or another phone
Click to expand...
Click to collapse
u can always try i-Phone 4
how hot is summer in Syria btw?
I had the same problem with mine on an UK O2 network. They took it back and flashed it. Sadly that didn't solve the problem. So I sent it back again and they replaced it with a newer model. This seems to have fixed it. Sadly looks like the early ones were crapy and had the same fault.
However mine still gets ruddy hot when connected to the anything in the car.
Bad job HTC :-(
Hi all,
Actually, there is CPU's overheating problem, not battery's. ALLMOST same problem you'll have if you'll remove cooler from your PC's CPU
My LEO shuts down at 38 deg. and cannot start again without cooling. Definitely, it's a price for 1 GHz processor - it should have less power demand or good cooling system.
Hi had the same problem mine also used to reboot on it's own when connected on pc and overheated. Going to contact HTC repair and send it back. I was wondering though is it ok if i send it back with a cooked rom and 2.10 radio or will they not change it cause i've switched that on my own? Any ideas pls?
chapple said:
I had the same problem with mine on an UK O2 network. They took it back and flashed it. Sadly that didn't solve the problem. So I sent it back again and they replaced it with a newer model. This seems to have fixed it. Sadly looks like the early ones were crapy and had the same fault.
However mine still gets ruddy hot when connected to the anything in the car.
Bad job HTC :-(
Click to expand...
Click to collapse
Early model as in what date.month.year?
Regarding getting ruddy hot when connected to the anything in the car, it's the connector, IMHO.
I have problems too. My God, today is the first and really hotest day of the year in Germany.When I will back in Spain at 40 degrees celsius there my hd2 will be a bomb!!
My device is a German o2 hd2...

Battery going flat

Hi all,
Have a MB526 that I bought cheap from someone who had flashed CynagenMod 10 on it which seemed to have created a battery problem.
There was no backup on the phone so I went ahead and cleared the cache etc and flashed a stock rom back on it hoping it would restore the battery issue, it didn't.
After swapping the battery with another known good one, it appears that the phone is still chewing up power even when switched off.
I have no idea on what to do next. I suspect it is either a real hardware fault in the phone or there's a piece of software remnant that's going on in the background.
Help anyone ?

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