Dear Team I come back with a new issue this time related to the call menu.Sometimes when I use the touch interface in phone menu(call last recently contacted names) there is a small beep just after i tap the contact and the dialing procedure begins . If I use the keyboard(call accept key) to make same call there is no beep and the call connects. It happens vice versa as well.I tested on two contacts and same happened.A averege of 3-4 dials and the at 5th there is ths sound. The issue is present from time to time not regular.Is this normal?Does it have something to do with the initial issue reported to you.Thank you very much for your feedback and support.
Related
I am using Wizard with WM5.0. The phone software is the default one.
When you dial a service hotline, you normally hear the voice prompt: "English Press 1, French press 2"... How to press the 1 and send the DTMF touch tone over to the service provider? I tried press 1 but there is no DTMF tone generated?
Thanks in advance for anyone who can answer my question.
Strange - it's working (and has always worked with all the ROM's) great with my Wizard. In addition, Menu / Options /Phone / Keypad doesn't have any effect on what is sent out to the other party.
Try doing this with as many DTMF-based services as possible to find out whether it's a problem with the particular service you've called up or a generic one.
In the phone app, you should press "keypad" button to bring back the phone keys during the call to generate DTMF.
Hi, Menneisyys,
I have tried to call two different hotline. I failed to get throught the first question such as : "Press 1 for English, Press 2 for French...". It seems that these two service provider do not have problem as I can call them by my land wired phone.
Hi, micvario,
Yes, I am able to go to the Keypad. But pressing any digits does not send any thing to the hotline...
Very strange....
Hi, when you use the keypad, do digits appear on the screen and can you also hear the tones from the speaker? If so, I suspect the problem may be with the signal quality..
Hi, micvario,
Yes. The digit appear on screen and there is tone from the speaker....
ok,
1) you can call your own landline to listen if tones are really transmitted
2) check signal strenght; i guess if its zero or one bar only, you may not notice in speech but it could be a problem for tone processing at the other end... try to increase and try again..
3) if there are loud background sounds like music, traffic, this may also interfere with the tones..
Hi, micvario,
I made a mistake last time.... (Haven't try this for a few days).
When I press "1", "2".... during a call, I can't hear any DTMF tone generated.
Is mostly a hardware error or software error?
Thanks
wqiiqw
I'm having the same problem
I'm having the same problem. Since I'm using PV4 when I press the keypad I can hear the tone, but no DTMF are sent to the other side of the line.
No DTMF during call
I'm having the same problem. I can hear the tones and the numbers are displayed but not sent across the line. So, I can't delete voice mail. HELP! I also had some one on a voice call tell me they couldn't hear the tones.
Anything further on this? I have the same problem on my desire z. Can hear the tone on my end but no recognition on the receiving end...
Interesting problem this.
I'd reached 1999 calls held in the call timers (1999 calls, 5122 min, 32 sec) and my call register showed calls from the last two or three months.
I noticed after a while that new incoming/outgoing calls weren't being registered in the Call Register, so I tried deleting call history items older than 1 month, and resetting my Recent Calls timer.
Nothing's made a difference, however, and my Call Register has not been saving any records of calls made or received for four days now.
Anybody have an idea why this isn't working? Is there a hard limit on the All Calls timer, which is still showing 1,999 calls @ 5122 mins and 32 seconds Neither figure updates when I make or receive a new call, the only figure which updates is the Recent Calls timer - the actual calls list doesn't update, it's still showing the last call as one I made four days ago.
Any help or advice appreciated, I did some searches but nothing turned up that seemed related to my issue.
Christopher
can't register call history
i have the same problem. i have a Dopod pro 818 with WM5 for few years. Suddenly the Call History cannot register any more new call. Deleted some old record and even soft reset few times still doesn't work. Can any1 help?
re:can't register call history
Problem solve!! I had changed my phone previous day,.. so i didn't notice the date and time is out.. So it did register new call but it was on the bottom of the list.. my mistake.. human error not the phone.. sorry
My phone with no change and with every rom is now doing the following.
1. Instead of alarm going off, it calls back the person that last called me at the time the alarm was sapposed to have gone off... sometimes.
2. Calls last call dialed at random often. No specific time of day or number, it just picks a recently dialed or call recieved number, and calls it.
3. Not sure if it's my cheek, but it looooves to put calls on hold as soon as i anwer or in the begening of the call.
4. Any slight touch or fast movement or large breeze over the bottom buttons (mostly noticed on the 4 way) it will call a person.
5. It can never find a 3g network and wants to know if I would like to make a voice cal instead. That's on any call that's not on my sbp favorites.
I know the answer to many other questions, but these are the ones that concern me most that just started out of the blue and i can't find anything other than the mention of one person here saying his phone calls his wife in the middle of the night. I feel the pain.
Any ideas? thinking of going iphone 2.0. Got most the stuff i use and it's stable. But i LOVE the qwerty and would really rather keep this hermes.
Any help is much appreciated.
Thanks everyone,
Joe
oh yeah, and the alarm clock, birthdays, and appts change days and times then go back to the correct times and days. Does this about once a day.
Thanks,
Joe
Ref issues 1-4
My guess is a switch on the D/pad is not releasing correctly/fully and is causing an intermittent contact at the slightest movement or sound. I think you guessed that already.
So anyway - to rule out a software fault you could backup and do a hard reset and test before restoring the backup.
If that fails - assume a hardware fault.
Possible things to check - would require dismantling.
remove the d/pad. Cgeck the buttons for visible movement/any sign of poor contact and release.
If all appears fine then re-assembly will automatically have caused the d/pad connector to be re-seated (another possible cause of the issue - loose connection).
If the problem remains, my best guess for a fix would be d/pad board replacement.
Mike
I have observed one thing..whenever there is a short missed call and my phone is in locked state..it wakes up in 3-4 sec..if this call happens to be a missed call (only 1-2 rings heard on the caller's end), my phone doesnt recognize that number (even if it is present in my contacts) neither it shows which number i missed...so frustrating..any body else experienced this?
any workaround? i tried many registry tweaks posted on internet, nothing helped..hard reset my phone..but problem still there..
Same problem here, I suppose it's a bug on Phone part of the ROM, maybe it will be fixed in future versions. I try all the CPU performances and the problem persist.
It takes a little bit of time before the caller ID number comes through and get matched to your contact list. Depending on how many contacts you have on your list, it may also take a bit longer to find a match in a long list. So if your caller calls and ends call shortly, then the match may not be completed. It's not a bug.
But when my screen is on..i dont see this issue at all, i have checked many times giving as short call as i could..
i issue comes when the device is locked..so i think while waking the device up it takes long and there somehow it doesnt activate the callerid service, so the unknonw caller issue occurs..
When your screen is locked, your phone is in sleep mode. So it takes longer time to wake up first, then receive the call.
Hi everyone, does anyone facing any issue in making conference call? As my work demands most of the time i required to make conference call. and the issue is really annoying now.
let me break down my issue.
1. I had to make a conference call - initially it worked well.
2. again i had to make another conference - this time when i tried to add another person nothing happened, when i tap add call the dialer just blink, then i locked my phone and unlocked then tried to add, then i was able to make conference call (only through fingerprint unlock).
3. for the third time, well the worst thing happened, dialer was not coming up to add another number, i tried locking and unlocking but nothing helped.
4. I restarted my phone , after restart i was able to make conference call and then for again the next time the same happened in scenario 2.
Any help will highly appreciated, thanks in advance
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