Database Users

Outlook Emails Deleting

Can someone tell me how to delete an Outlook email message on my handheld (mogul) without having it delete the same message on the exchange server? My blackberry would prompt me to delete on handheld, or both, which was an option I would like to have. Thanks
Don

Truck1008 said:
Can someone tell me how to delete an Outlook email message on my handheld (mogul) without having it delete the same message on the exchange server? My blackberry would prompt me to delete on handheld, or both, which was an option I would like to have. Thanks
Don
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When you configure an Outlook or Email account on your phone there is a setting by the end of the configuration that specifies if you want to delete the message from the server or to leave it intact.
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.

[email protected]$ said:
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
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Thanks for your reply Carlos. The options that you mentioned are available for my POP3 email account settings, but are not available when I enter the options for my Outlook email account. Thanks

Truck1008 said:
Thanks for your reply Carlos. The options that you mentioned are available for my POP3 email account settings, but are not available when I enter the options for my Outlook email account. Thanks
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Hmm my last gues would be that when you go into the outlook settings on your phone chose only to download the header or a small portion of the email that way it keeps the orginal / full message on the server. That is weird because I delete my email from outlook on my phone and it doesnt delete it from the server unless i go into outlook on my comp and once i delete it from there it will delete it from my phone once I sync.

Why not use IMAP?
I have found IMAP works a lot better then POP or any other feature. It's like a mirror image of looking at your email. Now with google supporting IMAP it's a nice token.

[email protected]$ said:
When you configure an Outlook or Email account on your phone there is a setting by the end of the configuration that specifies if you want to delete the message from the server or to leave it intact.
You can edit these settings by going into options on the main menu of your messaging screen. Edit your email account. Go through the settings and when you get to the screen with the [Automatic: Send/Receive] [Download Messages]. There is a link at the bottom saying Advanced Settings, click on it. Whithin this menu there is a scroll down option that allows you to either delete the message off the server or to keep it on the server. chose the one you want. Then save your setup.
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Click to collapse
That's right, but with imap account you have to select too in: "option -> stockage [TAB] -> emptied delete folder: immediately".
Otherwise, messages will not be deleted from your computer.

It appears to me that if you are using exchange activesync, then you get exactly what is on the exchange server in the inbox.
I have set up some folders to help keep my PDA inbox uncluttered.

How do i remove an email account.

Hi, i manually set up my email account for hotmail, but when i out my sim in it made another for hotmail, so now i have 2 hotmail accounts of the same mail.
How do i remove one, there is nothing in the options only edit?

I also have this problem, would appreciate an answer for it!

HTC Sense, Mail tab
Right softkey ("Menu")
"Account settings" option
Right softkey ("Delete")
Select accounts to delete
Left softkey ("Done")
If you want to remove the Outlook account, do so through WMDC.

Thanks for the reply Yunabeco, but I think the issue jrvenge and I are having is that, that option is greyed out so we are unable to delete the account in the way you just described.

Inbox - Menu - Tools - Options - tap and hold on account you wish to delete, select delete after popups menu

Hey thanks it worked, just cant do it in the sense menu, i keep forgetting its a wm phone and you have to go into windows settings to do things not in the sense gui

Argh, still greyed out for me. Gonna kill every process in task manager, see if that helps.

Petulinek said:
Inbox - Menu - Tools - Options - tap and hold on account you wish to delete, select delete after popups menu
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Thanx...!!!

Nope
, i press and hold the hotmail account in the list, the popup has one entry - Delete - but it is still greyed out. Arrrrrgh. Any movement on this issue?
Sam

Oh, simple.
Ahhh sorted it.
Sorted it. Start - Windows Live - Menu - Account Options - Switch Windows Live ID - Confirm the warning - (Reject the new terms of service page if it comes up, this only happened the first time i did this, not on subsequent tests)
and you should find the hotmail inbox and contacts are gone.
Press and holding the account name and finding it greyed out seems understandable now, because more that just the email inbox is conected. If you still want the contacts, log back in to live, but untick teh sync email option.

Hi
I've tried all of the above and other bits but STILL the hotmail account is greyed out.
I went to the options window to remove it and surprisingly its not even listed, but when i look at the email tab, its sitting there?!?!
I've removed the link to Windows live as listed, i've removed all other email accounts in the hope that the hotmail account will become active so that i can delete it.
Hair pulling time!!!!
Any advice pleeeeeaaaaasssseeeee

I was also looking for this since now it is possible to use Exchange Sync for hotmail accounts: http://windowsteamblog.com/internat...lendario-y-contactos-exchange-activesync.aspx
To remove it go to MSN, options, change the user login, then Reject. You end up with no hotmail accounts.

Help: deleting mail while keeping it on the server

Hi! I have the following problem ( not directly HD2 related):
I've configured my hd2 to retrieve my mail from my yahoo account each hour ( don't really need push services) and it works flawlessly. The only problem is that when I delete a mail on the phone, it also syncs with the server and the mail gets deleted there too. I'd like to have the option of deleting it only on the phone, and keeping it on the server, is that possible?
Thanks in advance.

Yes, go to mail, enter the inbox.
menu - scroll to tools - options select account
then send/receivce schedula
advanced settings
"when deleting messages:" and change to the appropriate option

Thanks a lot, can't believe I didn't see the "Tools" menu (t'was because I didn't scroll down ).

Wait, I don't see an advanced settings tab at all...

i also would like to know how to do this.....
i use Hotmail for my email..... I have the account set up and working on my phone, but there is no Advanced settings tab available, to select "deleting messages" options ???
is this just not possible to keep messages on the server, using free online email accounts such as Hotmail, Yahoo, gMail ???
PS: I have no idea what these things mean, but I have heard the terms before regarding email account.... is it something to do with being a POP or IMAP account ???

Gmail only showing last days

Hello,
I have set up my gmail as IMAP with the standard config of the HD2. Everything works fine, the only problem is that the mail only shows the last couple days and not the enitre mail account.
Shouldn't is show all mails I have in my gmail account since it's setup is IMAP?
If so, did I miss a setting?
Thanks in advance for helping!
P.S. I've searched the forum for similar threads but couldnt find one, apologies if it's a double post.

I'm not sure about IMAP but when using activesync to interact with gmail, there is a way to tell it how far back to download emails.
Why aren't you using activsync and gmail's push email service by the way?
When you're setting it up, on the last screen when you are selecting what services you want to use (calendar, contacts, email) if you highlight email then you can click on setting and set how far back you want to sync.
NOTE: Don't try and do tasks or texts because google doesn't support them yet.
Hope this helps

For Yahoo (not Hotmail!)
1. Select eMail in the HD2 Start Menu.
2. Select your mail account (without opening the mail, if you open the mail, simply press back arrow on hardware keys, and then reselect eMail form Start Menu.
This will ensure Mail Account is highlighted.
3. Select Menu > options
4. Tap the account to change settings
5. Select Send/Receive Schedule
6. Select frequency and Download options eg past 3 days, 5, 7, 30, ALL
Download size for mail and attachments also available.
This does not appear to be available for Hotmail account!
Hope this helps.

works fine, thanks

SMS showing up in email also

Hi guys,
All my sms are also coming to my hotmail address which i also added to accounts. How can i stop them for showing up in email ? Its' pretty annoying.......

mughal90 said:
Hi guys,
All my sms are also coming to my hotmail address which i also added to accounts. How can i stop them for showing up in email ? Its' pretty annoying.......
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Is there any SMS sync option u have with Hotmail
Go to accounts and see if u have any options there to uncheck sms etc

123hiten said:
Is there any SMS sync option u have with Hotmail
Go to accounts and see if u have any options there to uncheck sms etc
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There is no such option. Under Email icon i only have hotmail account. No other account.
Anyway problem solved. Seems like the default email app combines email and sms and there is no setting to change that so i deleted my email account and downloaded outlook/hotmail app from play store and now no sms appearing in my mail :good:

mughal90 said:
There is no such option. Under Email icon i only have hotmail account. No other account.
Anyway problem solved. Seems like the default email app combines email and sms and there is no setting to change that so i deleted my email account and downloaded outlook/hotmail app from play store and now no sms appearing in my mail :good:
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I had the same thing too, follow these steps to get rid of it
1. Apps -> E-mail (on your phone)
2. Left button near the home -> select ''settings''
3. Tab your email adres
4. Scroll down and select ''More Settings"
5. Scroll down and disable SMS Sync

Thanks !