Related
Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks
Hi everyone,
I'm sure this question has been asked before but I searched Google as well as here, but couldn't find any trace.
My problem is that, from time to time, GSM functionality on my Windows Mobile 6 HTC Hermes stops to respond even if I press the 'Call' button or launch the 'Phone' application. If I try to call my no. from different line, it rings, but no activity on the HTC. A soft reset usually fixes this, but this means I'm missing alot of calls. The same goes for WiFi (Although I know the Radio ROM has nothing to do WiFi) from time to time, it will just keep on searching although I'm within the same distance it usually connects and if I open 'WiFi' option under 'Connections' I can see the network being available.
I've read somewhere that, both these problems are caused by applications on the SD Card, and it advised to 'Defrag' the card from time to time. I'm not sure if there any other fixes for this.
Many thanks for reading.
Regards.
well I have pretty same problem in my new (Kaiser HTC TYTN II) I can't stablish a phone call, because it is cancelled in 10 seconds max.
I really don't know what more to do (desperated). This happened in the opriginal wm6(with radio 1.27.x), then I tested with a cooked rom from dutty(radio 1.65.x), same problem in both.
I really don't know what more to do, it is unusable.
htctytnowner said:
Hi everyone,
I'm sure this question has been asked before but I searched Google as well as here, but couldn't find any trace.
My problem is that, from time to time, GSM functionality on my Windows Mobile 6 HTC Hermes stops to respond even if I press the 'Call' button or launch the 'Phone' application. If I try to call my no. from different line, it rings, but no activity on the HTC. A soft reset usually fixes this, but this means I'm missing alot of calls. The same goes for WiFi (Although I know the Radio ROM has nothing to do WiFi) from time to time, it will just keep on searching although I'm within the same distance it usually connects and if I open 'WiFi' option under 'Connections' I can see the network being available.
I've read somewhere that, both these problems are caused by applications on the SD Card, and it advised to 'Defrag' the card from time to time. I'm not sure if there any other fixes for this.
Many thanks for reading.
Regards.
Click to expand...
Click to collapse
I experienced the same thing with my Vario II WM5. HardReset the phone, do not install any applications for a few days. If the problem subsides it was due to some applications that you might have installed on the Storage Card. Install applications on the Device once you are ok with the device.
Had a similar problem on my tytn, I described it in another post.Couplu months ago my phone started to loose signal from time to time, especially during phone calls...and these losses continued till it lost the signal for good. When booting in the first days of the issue it show me the 'NO GSM' line, and after another few days the red lines that indicate the radio version and protocol (G and R) show the line "NONE" . So , a working pda but no phone...tried hard spls, flashed duzins of radios and roms, nothing solved it...till yesterday,after two months of an almost dead and forgoten device. I made a SuperCID +Sim unlock with the common tool for hermes, and it came back to life!! not to forgot that the device was cid-unlocked already (a year ago I think).
So the signal came back as it was new....I then made hard spl and flashed the latest radio (1.54.30.10) because the radio installed by the Cid unlock tool didn't let the device to start data connections. And everything's fine now...hope to be useful with this. Just try Cid/Sim Unlock if you have bad radio issues.
Has anyone suffered this problem? Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys.....
Since I cant see this problem on the forum I'm guessing its hardware related. I guess I'm going to have to find the original T-Mobile rom and flash it back before returning.
hey, I had the same problem and had even started a thread today. I went for broke and did a hard reset and this has solved it. Back up all your info and hard reset and pronto good to go!!
I wish it was that easy for me. I have hard reset 3 times, the last time I didnt install any software just in case one of my apps was causing the problem.
Everything seemed fine for a day or so then someone called me and it crashed again.
HTC HD2 call crashe Bug
flashflash said:
I wish it was that easy for me. I have hard reset 3 times, the last time I didnt install any software just in case one of my apps was causing the problem.
Everything seemed fine for a day or so then someone called me and it crashed again.
Click to expand...
Click to collapse
it has happen to me 2 times in one month, first time i was listening some musique some one call and as soon the call ended it Freeze.
Another time the phone was on stand by and some one call, and could not answer the phone just freeze.
Why why why Is HTC brilliant
I have the same problem with my WWE HD2. It seems to be linked to music playback off a slow microSD card. I used to get the bug with a Class 2 16GB card if I happened to be listening to music while I received the phone. After tha call ended the playback would resume normally but after a while it would start to stutter (reminds me of a similar bug in the original Diamond, infact) and eventually stop. After that, the phone would just stop responding to any inputs.
After popping in a Class 6 8GB card the issue is gone.
novaci said:
I have the same problem with my WWE HD2. It seems to be linked to music playback off a slow microSD card. I used to get the bug with a Class 2 16GB card if I happened to be listening to music while I received the phone. After tha call ended the playback would resume normally but after a while it would start to stutter (reminds me of a similar bug in the original Diamond, infact) and eventually stop. After that, the phone would just stop responding to any inputs.
After popping in a Class 6 8GB card the issue is gone.
Click to expand...
Click to collapse
Interesting you mention listening to music but for me the crash happens when the phone is in standby, caller id shows, then I hit the answer button and the call timer starts but I cant hear the caller. From then on, I can hang up and then a complete freeze. I wasnt listening to any music, the ring tone is on the phones memory not sd card, so not sure about the sd card connection. After my last HR I didnt install any software except resco file explorer and microsoft my phone. I still get a crash.
I was going to return the phone back to tmobile for repair but it sounds like its software related rather than hardware.
Flash,
Have a look at this thread...http://forum.xda-developers.com/showthread.php?t=468284 , act on it and see if it helps. Phone lockup in the way you described happened to me a couple of times when I first had the phone; no problems now.
WB
wacky.banana said:
Flash,
Have a look at this thread...http://forum.xda-developers.com/showthread.php?t=468284 , act on it and see if it helps. Phone lockup in the way you described happened to me a couple of times when I first had the phone; no problems now.
WB
Click to expand...
Click to collapse
was that the right thread you attached?
Anyone know of a solution to this as yet? Also happening to me - extermely frustrating.
flashflash said:
Has anyone suffered this problem? Phone rings, I pick up the call, the screen shows connected and starts the call timer but you cant hear anyone the other end. hang up the call and the phone freezes with only a soft reset (taking battery out) works. I have a T-Mobile contract handset and was running the 1.43 rom. I thought maybe flashing to another rom might help so tried the 1.48 update but still having problems. I have hard reset and installed no software but still have the problem. Any ideas guys.....
Since I cant see this problem on the forum I'm guessing its hardware related. I guess I'm going to have to find the original T-Mobile rom and flash it back before returning.
Click to expand...
Click to collapse
I have the same problem but only when my band is switched to 3G but not every time.
Daniel
I have had my phone since Xmas no problems, updated to 1.66 ROM and have had this issue twice since.
DexterDuck said:
I have had my phone since Xmas no problems, updated to 1.66 ROM and have had this issue twice since.
Click to expand...
Click to collapse
Me too. i didn't had this problem with Rom 1.43
Found solution guys! It was me not closing down the radio before pulling the headset out. I have not experienced the issue anymore.
flashflash said:
Found solution guys! It was me not closing down the radio before pulling the headset out. I have not experienced the issue anymore.
Click to expand...
Click to collapse
What do you mean by "not closing down the radio" ?
Daniel
Sorry, I forgot the FM bit. In the past I used to listen to the FM Radio and pull the headphones out and the handset I thought automatically closed the FM app down. Any calls recieved on the handset after this would hang the HD2 after picking up the call. Up until the phone rang the HD2 would perform as normal, it was just an incomming call that triggered a crash. You could even make an outgoing call without a problem!
Now I close the FM app (by using the standbye icon on the app) first, then pull the headphones out. Not had the issue again.
Not solved for us that this happens to everytime... i can reset myphone and try to call right after the reset and it still happens.... I cant make a call or recieve a call at all lol
I had the same problem with radio rom 2.06.50.04 and 2.07.50.27 and miri's rom 6.5 v4.0.
Flashing to dutty's HG v0.8 rom with radio rom 2.07.50.27 solved it.
I had the problem with Dutty's v.06 and now have it with RoMEoS Rom....Don't think it is the Rom, and thought it was an app I isntalled until the OP said that he still had the problem with it even with no apps installed...
Bowhuntr11 said:
I had the problem with Dutty's v.06 and now have it with RoMEoS Rom....Don't think it is the Rom, and thought it was an app I isntalled until the OP said that he still had the problem with it even with no apps installed...
Click to expand...
Click to collapse
You might wanna try some different radio roms. Not really sure if it helps, but I guess the radio rom deals with calls etc.
Hmmm alright I will try that, I didn't think the radio rom's would freeze the phone...but I will try that as soon as I can get home.
my handset seems to be plagued with problems since flashing new official ROM. When i try to start Outlook calender i get the message telling me there is no program memory available. Checking the Task manager and there is nothing running. I also have other problems such as incoming calls divert to my voicemail even though i full reception, handset freezes. Pressing a key to wake the screen results in the buttons lighting up but the screen not coming on... only thing to do is soft reset to get it working again. Still waiting for HTC support to come back to me on this. This must be the most unreliable HTC ever. Ive been using HTC devices for 5 or 6 years. They all seem to have there quirks but something that i could live with. This just doesnt perform basic tasks like receiving phone calls..thank god the messaging seems to have been sorted out now though. Is anyone else experiencing these issues or am i on my own here.
If you are still running the stock rom, I would consider getting it replaced, if you have flashed a new rom, then consider going back to the original rom and trying again.
edit - just read the bit about updating - i'd try reverting to teh original, and then try the update again. If it still persists, try getting it replaced.
Rom Downgrade
Thanks. I understand that its not possible to revert to the original ROM once this has been upgraded. The original ROM gave me problems with the sms and also the calls diverting to the voicemail. Im not sure the new rom is the problem here but it certainly seems worse since updating. I'd agree that the phone certainly seems to have faults, maybe HTC will take it for repair. I was interested to see if anyone else experienced these issues to try to see if its a hardware problem or just bugs in the software
THere is no problen downgrading, find your stock rom, extract the RUU_Signed.nbh file, copy it to your sd card, rename it leoimg.nbh, reboot the phone with down volume pressed, it will find teh file and downgrade to how the phone was when you got it.
Just make sure you get the right stock rom.
same problem
i have the same problem on my hd2. running orginal 1,66,409,1 rom(that came with the phone).
only thing i have installed is SPB shell and the dytty(?) 3d driver.
exiting mobile shell does not help. haven`t tried uninstalling the shell.
I have 200MB avbl memory so dont think that is the problem.
did it help downgrading or did they take to repair?
no one has a fix here?
I had the same problem with my new HD2. I emailed HTC and was told to uninstall and reinstall Activesync. It seems to have worked- I haven't had this error message for a week now.
active sync on the unit? I did a hard reset, worked after that.
I am having the same problem.
Opening outlook calender gives me the error message "no program memory etc..."
Does this problem lead to activesync not working on the phone itself? Mine does.
I called HTC they told me to hard reset. This is not the first time it happened and I believe its not the last.. Since I bought this a month ago, I have Hard reseted countless times...
I uninstalled and reinstalled Activesync on my computer- the HTC tech help seems to think there was a problem when I downloaded/ installed Activesync initially. I was Activesync'ing with my previous phone and it was ok so I'm not sure why there was problem with the Leo.
When I had the problem- I hard resetted the Leo countless times. After uninstalling/ reinstalling Activesync on my computer, the problem seemed to have resolved. It's been about 2 weeks now and all is running smoothly.
FYI, here is the email from HTC:
Regarding your concern, there could have been a glitch during the download that’s why this happened. Uninstalling and reinstalling the ActiveSync software usually resolves the issue. Always make sure that when you do the download and installation of the software, the handset is not connected to the computer. Thank you for contacting HTC. Please feel free to contact us again if you have any future questions
Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.
Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.
Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.
Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.
Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..
Same problem here, hope it gets fixed someday
same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..
Do any of you use BSB tweeks?
steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"
it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?
steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks
I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while
Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S
If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.
can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.
I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...
You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.