Database Users

3g problems

Hi. Newbie in this forum. Bought an htc tytn from u.s. but am from Phil using smart carrier with gsm band at 1800. after going thru sev topics, properly identified device as Herm200 rom:1.18.255.3 07/22/06 extrom:1.18.255.106 radio1.03.03.10 protocol32.34.7010.01H.
All phone features working perfectly except for 3G. Smart carrier people cannot help. What could be wrong. Vendor says 3g works on 2100 band. Confusing statement. What can be done? Connects to umts but when video call is pressed will not connect.

Which carrier are you on again? Smart Carrier? .. From what I know no carriers in the US support video calling .. Also, Cingular is the only GSM carrier in the US with 3G which runs on the 1900Mhz band ..
also .. what does your phone display while connected "G" or "U" ... what are your phone band settings .. can you also goto dslreports.com/mspeed and see what speeds are you getting ..

According to GSM world SMART (a Philippine operator) uses UMTS 2100, which your TyTN does definitely support.
Have you checked if your SIM card is 3G-enabled? Most 3G networks require special USIMs for 3G usage.
I just learned, that Cingular uses UMTS 850 and 1900 to be exact. According to the American HTC website the Cingular 8525 supports "Tri-band UMTS/HSDPA high speed wireless data network support (2100MHz and 850/1900 MHz), Quad-band GSM®/GPRS/EDGE worldphone".
Does anyone know if there is a special hardware version, that supports UMTS850 & 1900 or will my European TyTN work on those networks, too?

TyTN is tri-band UMTS .. 850/1900/2100 .. so it should work on these networks without any issues ...
And my bad .. didnt realize that you are trying to use the TyTN in Phillipines ..

You should also check, if the called party has a 3G signal, while you call him. Further make sure video calls are activated by your network operator.

3g problems in the philippines
Everything you guys mentioned in order(am in a 3g area calling a 3g enabled party with a 3g sim card). Even the tech staff behind Smart Communications cannot make it work. Displays U and u. But video call cannot push thru even if pic on front camera shows. There is 1 thin line( or command?) stopping it from connecting. My last option is to borrow my friend's unit and see if her unit's 3g works here then it's my device that's a problem. Thnks for the input. Keep it coming.
Herm200 qwerty rom:1.18.255.3
07/22/06
extrom:1.18.255.106
radio1.03.03.10
protocol32.34.7010.01H.

Hi. I don't know how they did it but Smart Communications did it! Apparently and ironically their 3g sim card is not compatible with the htc tytn but their regular sim is. Thanks all.

are u using 3G now in Phil ?
Is there a Globe perpaid 3G simcard ?

3g problems no more
Hi everyone. After my first thread i have finally got everything on my tytn working: 3g, mms, internet, phone. The problem was on the settings. Smart and Globe, the primary carriers in the Philippines can both work on the phone if the settings are right.

sectorlord,
yes there is 3g and hsdpa along with gsm and gprs and wap in the philippines. and yes you can buy globe prepaid 3g sim card.

glad to hear you've got your problems solved jjc!

Network problem with Blackstone

Hi I would like you to help me with my network settings.
I'm from Mexico city and I bought a HTC Blackstone few days ago. First of all let me tell you that in my country we don't have a provider for HTC phones, we just have some of them but the old ones. So I bough my Blackstone from a US online-store.
I did Hard SPL on my phone and installed Laurentius26 "L26_THDV5" ROM. After that I took some time to configure the network settings from my country and everything was ok. But my problem is that my Blackstone is not working on 3G mode, it's using EDGE. Actually I don't know how far the differences are, but I can feel that it's slower with Youtube or Internet than my previous phone (a Nokia N75). I don't know if I changed something with the new ROM or if there is some way to fix it and work on 3G mode because actually I'm paying that service with my provider (Telcel).
Please, could someone help me with it?

The Nokia N75 supports the 850MHz / 1900MHz 3G bands.
The HTC Touch HD supports the 900MHz / 2100MHz 3G bands.
Depending on your provider you will not have 3G at all.

are you sure ?
I've started a thread about this:
http://forum.xda-developers.com/showthread.php?t=477426
in the menu: phone - options - BAND
which options are present?

Anyone in the UK with a touch HD on 02 that is working at the moment?

I know that there is a data outage on o2 at the moment, but my touch HD won't even make calls as no mobile service is being received and it just keeps searching for a network. My crappy old k750i that is also on 02 works just fine and picks up the network signal with no problems, so i've no idea why my touch hd won't.
Any suggestions?

Just checked with my HD on O2 all working fine. Data is only available through GPRS at my home location but call and browsing are all working.
I have heard of cell towers going offline and such it may be that your nearest cell is offline and the k750 is using one the HD wont reach. I dont know how good the HD is yet for weak signals maybe someone else will offer some thoughts
Boisee

I have a touch hd with o2. both data and calling features are working fine here. maybe you have a phone locked to another network or maybe your radio is not compatible with your rom, if you have flashed...

Mine's all fine too...

Thanks for your input guys. I'm on the default rom so it shouldn't be a radio issue. Just turned on again this morning and there is still no service at all on my HD, but full signal on my k750

All OK in Leeds.
Possibly your K750i is using GSM and your Touch HD is trying to use 3G and failing, and for some reason not picking up a GSM signal instead. (Or Vice Versa?)
Try forcing your Touch HD to a specific network:
Start > Settings > Phone > "Band" Tab and change the network type to GSM or UMTS, depending on your situation. Then at least you can narrow the problem down to either 3G or GSM.

thanks for your input
I've switched the band from auto to GSM
and GSM/UMTS band to UMTS (2100) + GSM (900+1800) as i think this is what O2 use and there is still no signal
just checked any my k750 doesn't have 3g features. The sim from the k750 doesn't work in my HD either, but the sim from my HD does work in the k750, so both sim cards are working just fine.

I think you might have to start considering the fact that your Touch HD is faulty.
http://service.europe.htc.com/
Sorry bud.

yeah, looks that way doesn't it

I'm not on O2 but I think there may be a setting somewhere where you can specify voice calls get channelled through the 2G network. I imagine if 3G is down (shame on O2) and your voice is being forced through the 3G network, then you wouldn't get voice coverage.
Also, it's worth going to some other area (with known coverage) and trying out there. May be it's just your local mast ?

Have been out and about testing today and it does look like a local issue now. My touch hd seems to work fine in other areas, but won't work at all at home, whereas my old k750 works fine everywhere.
I'm now getting a signal on o2 at home, but can't dial out as it just sits there saying 'dialing' all the time

If you have any friends with XDA's, get them to try from your location (perhaps using your SIM). If they're getting the same experience, then raise a SIM or network fault.
May also be worth playing around with the Phone Settings Menu.

Have just got off the phone with O2, they are saying that my local transmitter is flagged as being down and it should be back up and running by 2-30 this afternoon.
Must be that the reception receiver on my old k750 is miles better than the one in the HD then, as that still shows many bars and can make and receive calls without problem

If you're not getting a connection, then disable 3G, GSM voice calls are pretty much 24/7, excluding emergencies. Routine mast work is carried out during the night hours, and you still usually get an adjacent transmitter. Even during work, you can usually get either one of 2G or 3G.
If you can't connect during the day, that's a sign of mast failure, so unless anyone here is within 20km of you, asking here is unlikely to help. If more than a town is affected, you can be sure there'll be a press release.
If all else fails, call your network, only they will have the latest info. Maybe the mast has a fault which doesn't show up on their systems - unless somebody tells them, they won't know

Problem with 3G Coverage in Sweden / Tele2

Hi,
is there anyone else that have problem with the 3G coverage in sweden? I'm using Tele2. Especial when the phone is "all clean" like after a rom update or hard reset.
On places i know there is 3G coverage it only says GSM, i have try the band settings and then i got 3G , BUT when it's out off 3G range i have no signal.
I tried my sim card in a Sony Ericsson, then i got full 3G coverage on the same spot. I got a new sim card, and no luck with that.
My friend had same problem with his phone, using Telenor. The strange thing is when we played around with the settings and left the phone on WCDMA a few days, then shift back to Auto in Network type it seems to work pretty good UNTIL i got the new rom. I tried the same metod and had no luck this time.
Anyone else that have experianced problem with 3G coverage in Sweden?

I experience the same problem with Telia. I had no problems before the last ROM-upgrade that came in april. Now the reception is very weak and the signal is just one dot in places there it was full before the upgrade. Please keep in touch if you find a solution.

I got the same problems and havnt done the new rom update yet, i think the 3g reception just was this bad and never thought about maby its the phone.. So if its someway to solve it id be very happy to know

As far as I know rom has nothing to do with it. Upgrade your radio

I think i found a solution that works.
I call a few people and found out this, go into Phone Settings, found the tab Network, put the "Network Selection" to Manual, press "Set Networks", wait a for a moment and when you got the list, move and check "Sweden 3G" (i got 2 of them) to the top of the list and after then put you provider below Sweden 3G, i got 6 Tele2 under and make sure that all are checked. So my list looks like this, (make sure that you have 3G on the spot you 're at when searching for networks)
Sweden 3G
Sweden 3G
24007
TELE2
TELE2
TELE2
TELE2
TELE2
After this i got 3G right away! And i have seen a gsm signal also when i lost the 3G.
Sweden 3G is a "network" that all 3G providers in sweden use. Then it up to your provider to put up more antennas for better coverage. So if you using Telia,Telenor,3,Tele2 etc you should use Sweden 3G.
It must be a problem with the "Auto search network" thing in HTC. The HTC Support lady told me that she got some calls about this thing, and not only for Touch HD.
I Tried with GoogleMaps on the way home from work, and it works perfect, and at last i got the speed of the map update thru 3G .. Realtime at Satellite View.
Tell me if it worked for you guys.

drgregur...you need more people to call.
drgregur...you need more people to call.
Tele2 and Telia(TeliaSonera) has their own 2G/GSM networks but share their 3G Network called Sweden 3G (SVENSKA UMTS NÄT) between themselfs.
Telenor inherited the old 2G/3G Network from (Europolitan later bought by) Vodafone who fled the Swedish scene years ago.
3 (Tre/Three) Has its own UMTS/3G network, but no own 2G network.
As you are a customer in this mixed Tele2/Telia network, you need a 64K SIM card. Speak to your customer service, and they will be able to help you.
I know that at least Telia is blocking less than 64k SIM cards in their 3G network.
Svedis
(Swedish)

I cahcked, and i got the 64k simcard already. Same problem, seems to be some problem with the phone. My friend uses telenor and got smiliar problem. I running on my solution that i wrote above and it works.

coverage gsm problems. gsminstallations.co.uk
solve any problems with weak GSM coverage. to enter:
ww.gsminstallations.co.uk

hd in fido network - canada

I just bought an hd from a store in canada but used (demo)
cid=htc_001 0
1.14.405.0 (21010) wwe
10/20/08
radio 1.09.25.14
prot = 52.49a.25.26u
blac100 32M spl-1.14.olinex. microp-blackstone (led)v6
cannot seem to register on the gsm network.
fido gsm is 850-1900.
I know g3 wont work but gsm should and is not.

try changing the radio, check the wiki, might end up being a bit of trial & error. You could also try going back to a stock rom first.

thanks i may try the radio.
I think my rom is a stock one?
No one here using fido?
I was able to register onto the network when hard reseting with the sim in the phone...
took a long time to get a signal...
signal was there, gprs icon was on... but wsn't able to receive calls or make calls.
When calling my cell, i got the answering system.
how to be sure it is not locked?

Still cannot make or receive calls
flashed with RUU_BlackStone_HKCSL_WWE_1[1].19.831.0_Radio_52.49a.25.26_1.09.25.14_Ship.exe. Still same radio as before.
now registers fast in network
gets signal and Edge icons but cannot make or receive calls - no line...
could it be it is not unlocked?
They told me it was...
how to be sure?

changed the sim card to a newer one made after 3G introduction and it now works.

ecb5 said:
changed the sim card to a newer one made after 3G introduction and it now works.
Click to expand...
Click to collapse
But only works when the network icon is G. It doesn't when icon is E.
Here in Canada the phone's 3G capabilities are not used.
When i am somewhere where the network icon is E, i got a signal icon but no line. I cannot make or receive calls
Anyone has seen this.
Phone band and network are in Automatic... if i try to asiggn a band and network manually...same problem.

it honestly sounds to me like something is damaged with the phone, i think you should see if there is an HTC partner in Canada, and check to see if maybe the device is under warranty and can be repaired.

Im in Canada with rogers and have no problem making or receiving calls with my hd. 3G dont seem to work though

well it seems it is a known issue
http://forum.xda-developers.com/showthread.php?t=476139&highlight=edge+gprs+drop
mine has also a SN beginning with HT845 as many faulty devices have.
My problems is i have olinex 1.14 on it

I have a Touch HD too and works fine with Fido here in Canada.
I used the factory rom for about a week then used the custom rom.
have tried several roms and they all worked on my HD with the fido network.
the only thing is i have the roaming icon on all the time, but luckily i dont get charged roaming once i'm in my local area.
Dont know why you are having problems with yours, but like someone said i'm also guessing there may be something wroong with your handset.
try taking it to a repair shop (HTC authorized at least) and see what they also say.
best of luck

HTC Touch HD with Fido
I have also bought touch HD and having same issue, I can dial and recieve calls while I am outside but when I am any where inside I can not recieve or call any one from HD, I think touch hd that I have has 900 frequency that is why I am having issue, Fido and Rogers works good on 850 frequency. Does any one know how can I solve this problem

As I said before I have touch HD with rogers network. I have no problem recieving or making calls even indoors. I bought mine at pacific mall a year ago

Only HTC Touch HD T8285 will work on Fido/Rogers/Bell/Telus 3G network.
I think you have T8282 and this is the reason that you cannot get 3G or H icon on the top bar.
I have T8285 and it works fine on Fido 3G network It show 3G and H on the top bar.
no matter you do (like flashing radio or rom) it will not chnage the UMTS signal. It is hardware related.