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Hi. Newbie in this forum. Bought an htc tytn from u.s. but am from Phil using smart carrier with gsm band at 1800. after going thru sev topics, properly identified device as Herm200 rom:1.18.255.3 07/22/06 extrom:1.18.255.106 radio1.03.03.10 protocol32.34.7010.01H.
All phone features working perfectly except for 3G. Smart carrier people cannot help. What could be wrong. Vendor says 3g works on 2100 band. Confusing statement. What can be done? Connects to umts but when video call is pressed will not connect.
Which carrier are you on again? Smart Carrier? .. From what I know no carriers in the US support video calling .. Also, Cingular is the only GSM carrier in the US with 3G which runs on the 1900Mhz band ..
also .. what does your phone display while connected "G" or "U" ... what are your phone band settings .. can you also goto dslreports.com/mspeed and see what speeds are you getting ..
According to GSM world SMART (a Philippine operator) uses UMTS 2100, which your TyTN does definitely support.
Have you checked if your SIM card is 3G-enabled? Most 3G networks require special USIMs for 3G usage.
I just learned, that Cingular uses UMTS 850 and 1900 to be exact. According to the American HTC website the Cingular 8525 supports "Tri-band UMTS/HSDPA high speed wireless data network support (2100MHz and 850/1900 MHz), Quad-band GSM®/GPRS/EDGE worldphone".
Does anyone know if there is a special hardware version, that supports UMTS850 & 1900 or will my European TyTN work on those networks, too?
TyTN is tri-band UMTS .. 850/1900/2100 .. so it should work on these networks without any issues ...
And my bad .. didnt realize that you are trying to use the TyTN in Phillipines ..
You should also check, if the called party has a 3G signal, while you call him. Further make sure video calls are activated by your network operator.
3g problems in the philippines
Everything you guys mentioned in order(am in a 3g area calling a 3g enabled party with a 3g sim card). Even the tech staff behind Smart Communications cannot make it work. Displays U and u. But video call cannot push thru even if pic on front camera shows. There is 1 thin line( or command?) stopping it from connecting. My last option is to borrow my friend's unit and see if her unit's 3g works here then it's my device that's a problem. Thnks for the input. Keep it coming.
Herm200 qwerty rom:1.18.255.3
07/22/06
extrom:1.18.255.106
radio1.03.03.10
protocol32.34.7010.01H.
Hi. I don't know how they did it but Smart Communications did it! Apparently and ironically their 3g sim card is not compatible with the htc tytn but their regular sim is. Thanks all.
are u using 3G now in Phil ?
Is there a Globe perpaid 3G simcard ?
3g problems no more
Hi everyone. After my first thread i have finally got everything on my tytn working: 3g, mms, internet, phone. The problem was on the settings. Smart and Globe, the primary carriers in the Philippines can both work on the phone if the settings are right.
sectorlord,
yes there is 3g and hsdpa along with gsm and gprs and wap in the philippines. and yes you can buy globe prepaid 3g sim card.
glad to hear you've got your problems solved jjc!
I just bought a HTC Dual Touch, traded in a Cingular 8525. But I cannot get the DT to detect the 3G network that my 8525 did. So right now I can only use the edge network (slower) and this phone is supposed to be twice as faster as the 8525. Any thoughts ???
um... hv u consulted ur phone network service provider?
3G/UMTS
Yes I pay the extra fee for internet use with my internet user, and was activated on my Cingular 8525. I dont know why my dual touch doesn't detect the 3G network
can't they provide you with settings parameters, such as access entry point and etc, so that you can add a new connection manually?
I've also noticed this in moving from my tytn to my touch dual. I tested with them sitting side by side and identical settings. It'd be nice if it was just a problem with software or settings, but I figured it was the move from a quad-band phone to a tri-band one, and that the 3G stuff runs over the one I lost (850Mhz).
the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA
canadian student said:
the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA
Click to expand...
Click to collapse
Also, looks like the TyTN II is the only HTC device which has 850/1900/2100 UMTS bands. All other latest models (Touch, Touch Dual, Touch Enhanced, Cruise, S730, etc) has only 2100.
I dont know where you are but where I live cingular/AT&T uses the 850 band.
experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.
from what i've heard there is a version touch dual 850 which works on the 850mhz band, if we can get the radio from that model maybe it can help our situation.
ok so australia is on a 850mhz network and telstra has the touch dual working on there 3g, do you guys think if we load the australia rom it would work or would we probably need the radio as well?
how would you find out if you have that different version?
i've been checking telstra's web page for specs but they match up exactly so maybe its just a radio change.?
Did anyone ever find out if a radio update to the original Touch Dual would allow quad band support and 3G bands for US frequencies?
erandhawa said:
experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.
Click to expand...
Click to collapse
Does anyone knows how to download Australia rom on touch dual
I have the same problem, I have a 20 key dual and can't use it. Works great in Indiana but, when I'm at home in Ohio it's dead I think the towers around my home are on the old network. I can only use the quad band phones. Bought a Cruise and works fine other than the Dual is just so sexy I hate not using it.
i have the u.s. version of the dual distributed by Best Buy, my problem is that it doesn't show the H logo for HSDPA in places where my AT&T Tilt always did, and I do have HSDPA enabled on the Dual.
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
But here shows it works on optus 2100mhz 3G band.
http://www.onlineshoppingaustralia....ear-htc-shift-35g-next-g-mobile-computer.html
I think it's the 900mhz side of things optus uses in regional Australia that is the problem, and Im 300km the closest place that has a 2100mhz service
Scott's Shift said:
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
Click to expand...
Click to collapse
The Shift does not have UMTS 900 band (it is Tri-Band UMTS: 850/1900/2100). The speed you say there sounds more like Australian GPRS connection. So, you are probably running your GPRS. What is the icon on your WinMo side - G, E or 3G/H (sorry if I am telling you to suck eggs there)? If it is G or E then you are not using UMTS.
Next G works very well on it (I use mine all the time) and has good coverage. It is on the 850 band so fits in the Shift range. My wife even has one of those Telstra Pre-Paid Wireless Internet USB Sticks. There is a SIM inside that I took out and stuck in the shift to test out because it has better pricing per MB (can not make phone calls on it - so my normal Next G went back in )
Cheers
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
Scott's Shift said:
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
Click to expand...
Click to collapse
No . It is hardware only and no software can "make" the physical antenna change its frequency setting (lots of reasons, all very boring and maths based - way beyond me).
The Shift is very capable for the platform, but like almost all "world phones" (ie quad band GSM), it does not have the quad band UMTS. In fact I do not know any quad band UMTS devices (though there probably are some).
If you live in a region outside of "normal" 3G (and note only Telstra has H capability - unless something has changed with the other carriers over the las six months), then Telstra is the only solution at this stage.
Love them or hate them (I'm personnal luke warm), they do have good coverage for the Australian landmass.
thanks, its a pitty that telstra is so expensive they charge $30 for 225meg and optus is $30 for 1 gig
Hi Guys and girls,
I just got a Hero today from ExpertInfotech. It's an imported phone which I expected , but....... it looks like the phone was set for Eastern Europe and refuses to see any of the Australian Networks , I am getting a Out of Service message the minute I turn it on. I've looked on the HTC site for a Generic ROM , no luck. I tried to change the location on the phone but they are all in Eastern Europe ( Hungry , Poland , Romania etc ). This is my first Android phone as I have several WinMo phones from HTC. Can anyone suggest a fix or point me in the right direction ????
please .....
more info
Ok this is weird , but if I put in a Vodaphone Aus Sim it works fine..... But Telstra 3G nothing. The really strange thing is this same SIM in a WinMo phone picks up the telstra network fine. Any ideas ?
Have you looked for the APN settings for your network? It's an unlocked phone, so you have to put those in manually.
Try:
Operator: - Telstra
GPRS APN: - telstra.internet
Username: - {blank}
Password: - {blank}
DNS: - 139.130.4.4, 203.50.170.2
Not sure where you find the option to input the settings, though. Look around your phone, probably under the network settings. Don't have a Hero yet...
for APN you go to Settings - Wireless Controls - Mobile Network Settings, there you can add APN
You sure you are in a UMTS 2100 area?
If I'm not mistaken Telstra has opted for using UMTS 2100 for cities and UMTS 850 for the less populated areas. UMTS 850 not supported on the european Hero at least.
http://en.wikipedia.org/wiki/Next_G
Hero supports:
Quad band GSM/GPRS/EDGE (GSM 850, GSM 900, GSM 1800, GSM 1900)
Dual band UMTS/HSPA (UMTS 900, UMTS 2100)
Thats the thing , all of the options relating to network , and wireless data ( except for WLAN ) are grey'd out when I have the Telstra SIM in. I'm in a strong telstra network zone as my other phone ( Touch HD ) gets full signals , using the same SIM. The Vodafone sim that I can put it , only has 1 or 2 bars of signal yet it comes up right away. The really weird thing is the Out of Service Area message , and the fact that I cant change the Area location to ENglish ( AUstralia ) even with the Voda SIM in , they are all Polish ,Romania , and Hungry. It almost seems as if the phone is tied into the Easter Europe market , which I would think a unbranded Hero would not be. I will try my wifes 3 sim in it tonight to see it that works as well.
I know that Telstra uses their own band for 3G ( 850 ) but even non telstra spcific phones usually get the Edge or GSM bands just fine , this Hero .... nada
I figured it out!!!
Ok I've discovered why.... I'll let everyone know as I'm sure this will happen to someone else. It seems that is the SIM in PIN enabled and has the pin setting disabled ( i.e. you dont get prompted to enter the SIM Pin with turning the phone on ) it wont work. I discovered this by accident , with a brand new SIM that I had to enter a pin and everything worked , after I set up the SIM to disable the PIN check and power cycled the handset , BAM back to Out of service area..... the Kicker is in the Hero I couldnt find a way to reenable it , had to put the sim into another Winmo phone to enable the PIN again and then it's all happy again. Thats freaking weird....... This little "Feature" could possibly catch ALOT of people out.
Re I figured it out!!!
I had a similar experience. Unfortunately for me I did a hard reset and then the phone froze and has stayed that way. Eventually I had to return to the supplier. When I get it back I will definitely go looking for that pin to ensure it does not happen again.
Thanks for advise.
http://forum.xda-developers.com/showthread.php?p=4683922#post4683922
not sure if i am having a similar problem to this? please help!
thanks for posting this. one of my customers reported a similar problem. unfortunately he already sent the phone back to me but i haven't received it yet
please tell me if it is resolved! thanks!
Does anyone know why my Omnia 2 gets weak signal strength on At&t. I rarely get the 3g network and, at most, get 1 bar. However, the internet works fine and I love the phone but don't know if I need to go to Verizon to get better reception.
Tried At&t support but, other than upgrading the sim card, they won"t do anything with a non-at&t device. And since it was bought before the phone was launched in the U.S. I can't get support from Samsung. Are there some settings on the phone that can be changed to improve reception? Any ideas would be greatly appreciated - thanks.
Here's the network specs for the phone: GSM/GPRS/EDGE 850/900/1800/1900 MHz, UMTS 850/1900 MHz, HSDPA 7.2Mbps, HSUPA5.76 Mbps
JohnHere999 said:
Does anyone know why my Omnia 2 gets weak signal strength on At&t. I rarely get the 3g network and, at most, get 1 bar. However, the internet works fine and I love the phone but don't know if I need to go to Verizon to get better reception.
Tried At&t support but, other than upgrading the sim card, they won"t do anything with a non-at&t device. And since it was bought before the phone was launched in the U.S. I can't get support from Samsung. Are there some settings on the phone that can be changed to improve reception? Any ideas would be greatly appreciated - thanks.
Here's the network specs for the phone: GSM/GPRS/EDGE 850/900/1800/1900 MHz, UMTS 850/1900 MHz, HSDPA 7.2Mbps, HSUPA5.76 Mbps
Click to expand...
Click to collapse
Try changing your band settings to WCDMA then 850+1900. Works great for my Touch HD T8285.
almost there - thanks
Thanks for your reply. But, after surfing the net I still can't figure out how to change these settings on the Omnia 2, ok I don't know how to do it on any phone. Is this something easily done, and if so, how?
JohnHere999 said:
Thanks for your reply. But, after surfing the net I still can't figure out how to change these settings on the Omnia 2, ok I don't know how to do it on any phone. Is this something easily done, and if so, how?
Click to expand...
Click to collapse
Not sure on your phone but on mine go to settings, then phone, then band settings.
no band settings there either
Not that easy. I get phone, then settings, then the options are general, voice call, video call and message.
General sub folders are: call cost; caller id; own number; fixed dialing; auto answer; closed user group
Voice Call sub folders are: call barring, call forwarding, call waiting
Video Call - n/a
Message sub folders are call broadcast message, wap push message, voice mail, send text message options
I tried looking at the connections menu which yields:
My Internet - add a new modem; edit my proxy server; manage existing connections.
Manage existing allows you to change from media net or other connections and when you do that there are no options for changing band. Also if you try to create a new connection there is still no mention of band.
http://forum.xda-developers.com/images/smilies/frown.gif
I am not sure if your phone has 850mhz, as far as I Know the omnia 2 i8000 has 900/1900/2100 compatibility and maybe that is why you are getting so weak signal,
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
rob3rtx said:
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
Click to expand...
Click to collapse
This is true, I have the GT I8000l version and the band settings are in the Omnia Settings/Network Settings/Band settings menu -- Mine is set to Automatic, though there are other choices including the WCDMA, GSM 900/1800 and GSM 850/1900. You must also enable HSPDA setting as well (same Network menu) and then reset your phone.
I get Great 3G+ / HSPDA speeds almost everywhere around Harrisburg, PA "EXCEPT" in my own HOME location (only Edge ) Just that I am behind a mountain so.....
Anyway, this lack of Home location 3G+ is causing me to place my Omnia 2 (Bell Canada version) up for sale as I was expecting 3G in my own home !!!! (probably going to Ebay this weekend. The phone is great though and the screen (OLED) is INCREDIBLE !!! I am running SPB mobile shell 3.0 (Lite rom installed) so phone is quite zippy without the widget mess though the original Bell rom can be reinstalled. ( I have on DVD ) Really ticked though about the lack of 3G* at home so I may be looking for HD2 or such --and settle for EDGE speed.
Thanks to XDA developers for considering and supporting some Non HTC phones such as OMNIA 2
Not true AT ALL!
rob3rtx said:
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
Click to expand...
Click to collapse
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
technillion said:
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
Click to expand...
Click to collapse
Chicago might primarily be 1900mhz but Dallas (my home) and probably where the original poster is located is 850mhz so the i8000L from Bell would be a better choice and probably for everyone else so you could never be limited to 1900mhz.
CAL0613 said:
This is true, I have the GT I8000l version and the band settings are in the Omnia Settings/Network Settings/Band settings menu -- Mine is set to Automatic, though there are other choices including the WCDMA, GSM 900/1800 and GSM 850/1900. You must also enable HSPDA setting as well (same Network menu) and then reset your phone.
I get Great 3G+ / HSPDA speeds almost everywhere around Harrisburg, PA "EXCEPT" in my own HOME location (only Edge ) Just that I am behind a mountain so.....
Anyway, this lack of Home location 3G+ is causing me to place my Omnia 2 (Bell Canada version) up for sale as I was expecting 3G in my own home !!!! (probably going to Ebay this weekend. The phone is great though and the screen (OLED) is INCREDIBLE !!! I am running SPB mobile shell 3.0 (Lite rom installed) so phone is quite zippy without the widget mess though the original Bell rom can be reinstalled. ( I have on DVD ) Really ticked though about the lack of 3G* at home so I may be looking for HD2 or such --and settle for EDGE speed.
Thanks to XDA developers for considering and supporting some Non HTC phones such as OMNIA 2
Click to expand...
Click to collapse
I loved the Omnia 2 but the lack of Roms and not having xda support (not such much anymore now i guess) made me sell it and go back to my Rogers Magic. I'll probably wait for the HTC Obsession or maybe the HTC Bravo as my next phone i definitely wanna check out Windows 7 when it comes out.
technillion said:
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
Click to expand...
Click to collapse
can you post your network settings?
I've had pretty good reception in the NYC area on 3G for the past 6 months... until today. Now my phone can get 3G and 3g+ reception but I can't get any data over 3G anymore. When I step down to EDGE, I can get data again. iPhone users seem to be fine. Anyone else having these problems in the NYC area?