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Hello,
I bought a second hand Qtek 2020. The seller didn't have a cradle, but he gave me a USB sync/charge cable and a AC plug with USB slot. So I insert the one end of the cable to the PDA, one end to the plug and I recharge.
The device came with 90% charge and I could easily charge it to 100%. Today, I ran it down to 0% and now I can't recharge it!! Every time I turn the device off and plug everything in, it starts to recharge. The led on top shows red. It charges for about a minute and the device wakes up. The red light turns yellow. It says on the screen that the device is still charging but the meter is stuck at 0%!!!
I've been trying for hours but I can't even get to 1%. Maybe it would be better if I had a cradle but that's not an option now. Besides, it recharged beatifully yesterday.
I have a feeling that if I can stop the device from waking up automatically when charging, I can recharge fully, but I don't know how.
Any help will be very appreciated.
Update
Here's a quick update. It's gone from bad to worse. Now I only have a blinking red light and the device doesn't come on at all!!
Any advice please?
Have you made sure that the plug is connected tightly to the PPC? If the charge isn't being held, then the battery might be the culprit.
li-ion batts have a limited number of times it can be recharged before it's lifespan is over
maybe your batt's time is up ?
Follow-up
OK. I bought a new battery and everything works fine now. So if you're having a similar situation, a new battery may solve your problem too.
same problem
I had the same problem as you. When the battery was on 30% to 90% it could be easily charged via USB from PC or via usb adapter. Once the battery fall under appr. 20% I was unable to charge it. I wanted to throw to the garbage. I have done many upgrades many resets. While the qtek was without any software (nothing was installed on it) tha battery successfully charged. So used the qtek as ussual and tried to charge it before 20%. BUt now it fall again under 20% and it's happening the same, I can't charge it. The other strange think is, that I have tried 5 computers with USB.1 and USB.2 but is didn't help. Only one computer can charget from 0% to 100% and this one is in my work.. very strange and don't know what couse this... Normaly the battery holds power for two and half days, so don't wan't to buy new one now. If anyone has any explanation why it can be charge only with "one computer" or what can that couse, I really appreciate it.
Thank you
My atom is not getting charged.When i put it on ac adaptor it shows charging but even after 10 hoiurs the battery is empty and after removing from the power the phone shows main battery very low.
I tried charging thru laptop and same problem.
i have changed the battery also still the issue remains.
advice.
praveen
Yeah.. Atom behaves strangely sometimes.. In my case, some times when I switch on the bluetooth and try to charge it, It does not charge. But it seems to use the power coming from the charger to stay alive and operate normally (even if the battery is completely exhausted).
any suggestion how to make my atom charge
my xda atom started doing the same thing, I would plug it in and it would say that it's charging for about 5 seconds then the battery indicator would say full. Then I would unplug it and it would die out. I tried both charger & usb and the usb wouldn't work at all. So what I did is, I removed the battery let it sit for a minute. Put the battery back on and plugged the charger back in (without turning it on) and it's working. I was actually doing a search on this issue for the past couple of hours since this is the first time I've encountered this problem, but the phone seems to be charging now. I'll give everybody a update tomorrow to see if I have to keep taking out the battery everytime I want to charge it.
My problem is a bit different.
My Atom Exec charges with the USB cable synced to PC, and with one specific wall charger (specs: Input: 100-250V, Output: DC 5.5-12V, Max 1000mA, Min 150mA)
But it won't work with any other charger I try it with, even Universal charger I used to use with my HP iPaq. Is there some kind of trick to charging the Atom?
I as well have had this annoying problem happen a few times. I have a second battery and it happens with that battery as well so it has to be the Atom not 'reading the batteries' properly. As posted I have also found taking the battery our for a short time them putting it back seems to fix the problem untill it happens again
Try WM5torage. It will make your phone appear as a card reader in windows. Now pc will supply power to your device. Nice software trick.
Hi guys asked it once before in battery section, but no replies.
My HD doesn't charge auto, when I press the on button the battery charges for 15 sec. tried a new battery same result. I know it Physicly charges, when I charge the phone by pressing the on button a couple of 100 times (really 100x) I get 1% charge. So don't say 'HTC phones only charge when on', cause I know.. Tried a Hard reset 2 times no luck. meanwhile my batt. is dead. So I can't try other firmware.(need 50% charge min)
(chargers are fine)
In short, anybody ever heard of this problem before with other htc models/HD ?
Physicly it charges, so would a firmware change help?(then I need to get a standalone charger/new battery with charge).
My last option is to bring it to HTC but that would take a month
Sorry for number of words on this lazy sunday.
Update - firmware update doesn't work.. next is radio....
no ideas anybody?
Hi,
Unfortunately I dont know much other, then charge the battery in another HD up if available (maybe u can ask in a telephoneshop or so) and then test the Firmware changes.
Is the same if you charge it via PC/USB?
thx for the reply, did just that, changed Rom/radio, official and dutty's rom's, no change. No problem sync. have atleast 3 usb chargers none of them work. When connected to usb cable 2 lights blink 1 green 1 amber one after each other. just like a new message/ low battery even when battery has 50% I get the same light patern, (this is a new battery).
The thing is when the battery is completly flat it stil charges for 15 sec then it turns of. So when I charge it 15 (x15 sec) times or so I'm able to turn the device on again. But when it has (some) battery power the lights start blinking again and I'm completly unable to charge the battery.
The phone is almost 2 weeks old and charged normaly until I checked the "don't charge when connected to usb" option in the power menu. ??!
Then I think you wont get around, to send it back for repair.
have you tried to charge it with a wall socket or is this only when you usb to pc charge??
Jbvb said:
have you tried to charge it with a wall socket or is this only when you usb to pc charge??
Click to expand...
Click to collapse
I never charges, wall/usb doesn't matter.
I just used another HD battery to restore everything to default, So I'll guess I'm taking it back..
Thx anyway.
exact same problem
Did you get anywhere with this problem? I have been strugling with the exact same thing... I have tried all the same things as you, only sometimes it seems like it might be the battery contacts.. I havent been able to consistently get it to work but sometimes if I firmly press the battery against the contacts it will behave normally
philbrown23 said:
Did you get anywhere with this problem? I have been strugling with the exact same thing... I have tried all the same things as you, only sometimes it seems like it might be the battery contacts.. I havent been able to consistently get it to work but sometimes if I firmly press the battery against the contacts it will behave normally
Click to expand...
Click to collapse
Nope tried the contacts but they work fine, battery just won't charge, do your light also blink? (on the power button).
I haven't found any info on the web?!?:S
Problem is solved.. had to be sent back to HTC for repair, it took less then 2 weeks (door to door) so that was pretty fast. They swapped the mainbord, so I got my 'old' phone with a new imei.
So don't waste your time with software up/downgrades. It's a hardware problem.
I had a very similar problem.
Once my battery died some app hung system all night.
No charging at all wall charger and USB 1 day each and so many manipulations. The indicator blinks momentarily and then nothing. I didn't try (didn't know) the key presses like Dogtag. Did a hard reset still nothing...
Then thought about charging the battery with external (Lion) charger before sending for repair. I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
fantastic. can u elaberate?
hey Cragee
I did't understand what u did. Can u try to explane it to me one more time?
I'm realy excited about a posible soulution
hooray
ckraft
crajee said:
I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
Click to expand...
Click to collapse
Only two things I did can matter -
1. Charging the battery after taking it out (with a battery charger*)
2. shorting pins in the battery compartment after taking out the battery. (Warning: not on batteries)
Don't know which of the two worked.. No harm trying both anyway.
* U need a Li-ion battery charger - else invitation for trouble including fire and explosion.. These are available in electronics shop at a reasonable price.
Short-circuiting the battery pins... seems to work
I had the same problems with my Touch HD the last few weeks:
- stopped charging after a few seconds
- didn't charge at all (nor the wall nor the computer method, on or off)
- well... it charged sometimes but randomly, keeping it on a wall charger (on OR off) for a night could bring it back to 20% and then rapidly back to 0%
- no charging indicator in the screen while turned on
- blinking orange and yellow (?) light even while turned off
- charged almost never to full and 'jumping' from high to ultra low capacity when turning it on & off
So before bringing it back to the store i tried to short circuit the battery pins as suggested (while the battery and charge were unhooked) like the thing you would do to clear the CMOS memmory of a PC in the 'old days'
And for now it seems to work, at least the charging icon is back online!
I'll keep you posted on longer term results!
Update: I switched to the wall charger and the HD died again??? Now it's back on the computer and it seems to charge fine... why????
crajee said:
I had a very similar problem.
Once my battery died some app hung system all night.
No charging at all wall charger and USB 1 day each and so many manipulations. The indicator blinks momentarily and then nothing. I didn't try (didn't know) the key presses like Dogtag. Did a hard reset still nothing...
Then thought about charging the battery with external (Lion) charger before sending for repair. I also shorted the battery compartment pins momentarily. To my pleasant surprise everything back to normal
So far no problems after that though I never drained my battery to zero.
Looks like something to do with corruption in battery calibration data - may not be in ROM?? who knows??
Click to expand...
Click to collapse
When u say "shorted the battery" do u mean, turnoing phone off, taking battery out, connecting the 3 battery connectors with a wire for a few seconds?
....so what does shorting mean??
cxkx said:
When u say "shorted the battery" do u mean, turnoing phone off, taking battery out, connecting the 3 battery connectors with a wire for a few seconds?
Click to expand...
Click to collapse
I thing so. You should circuit the pins WITHOUT battery. In any other case it may occurs damage on the telephone
Dogtag is right... it's defenitly a hardware problem
As posted before...i had the same problem with my touch HD, charging was a pain or sometimes seemed impossible. The phone was repaired twice.
-First they replaced the connector - no succes.
-Second time the replaced the motherboard, and everything was solved.
So imho it's the mainboard of some machines, i still wonder if it's a factory problem or a 'fried' chip of some kind after a bad charging procedure? Bad USB car charger of some kind?
I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?
Same problem HD
I had the same problem with my HD ages ago (before HD2) I reflashed the rom and that fixed the problem. The other cause with a HD2 can be a non genuine USB-micro cable I used a Nokia and although the yellow light came on it never charged. I found out that the wire configuration in the nokia cable is diffrent to the HD2.
Hope this helps
srw985 said:
I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?
Click to expand...
Click to collapse
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman
Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.
lakeman said:
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman
Click to expand...
Click to collapse
An update:
the non genuine battery may be the issue
I checked its capacity with htc tools and it seemed fine but needs to be fast charged in the desktop holder.
Anyway thats my theory so far.
Lakeman
Pagnell said:
Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.
Click to expand...
Click to collapse
Thanks, I thought of this but sadly not so simple.
The problem was that the middle pin of the battery connector was slightly bent and just needed pushing back into place. I suggest you all try it as a search of the forum showed me its a common issue.
it only happens for non-genuine battery. just leave it charging over night. or get separate desktop charger for the non-genuine battery.
Similar but different problem...
Battery is genuine as is the USB lead and charger.
Phone is flashed to 1.66 factory Rom , unlocked via unlock code
Had phone for 3 weeks and no real problems , only ever charged on the comp/car via usb. On monday morning the battery was at about 8% so i dug out the mains charger for the first time to give it a fast charge by the time i was ready to go to work the battery was at 30%. On the 2 hr drive i left the phone on charge in the car.
On arrival i checked the phone for messages and it was frozen , i took the battery out and replaced it and the phone fired up with 8% charge.
When i picked the phone up after 2 hrs on charge in the car the bottom (between battery and usb slot was VERY warm.
in the office i put the phone on charge on the mains and no light came on , but the phone seemed to stay at 8% and the back below the battry got warm very quickly.
eventualy after lots of messing about the battery is dead , charging does nothing except mae it very warm.
went into the local t-mobile to get a new battery , they didn't have one but the girl in the shop had a hd2 so we tried her battery in my phone, phone fired up , but still woldn't charge.
Last desperate move i reset the phone to factory settings , still no charge.
Only 2 things happened to the phone prior to the charging issue
a) I activated Microsft Myphone
b) I put in a 16gb mem card
Anyone have any ideas what to try next ?
Return your phone for repair...
yeah its looking that way , just on the hope i missed something
So I started charging my phone earlier and it took forever, and the phone got very hot, but I didn't think more of it and unplugged it. Then it dropped under 15% and I decided to charge it again. It's been in the charger for 30 minutes and it's only gone from 9% to 10%...
Am I the only one with this problem? =S
Edit: It still gets very warm.
Turn it off and on?
Sent from my X10i using XDA App
I was sort of hoping it went without saying that I had done that.
I've also tried:
Charging it through my PC
Charging it through the wall charger
Both give the same result as listed in the first post. Also tried removing everything (battery, simcard, mem.card) and reinserting it.
Still it gets very warm and charges almost nothing! =S
Are you using a different USB cable or charger than the one provided?
I have tried several different USB > Micro cables and not all of them have worked properly.
My old BB wall charger works fine, as does my old Motorola one (both plug a USB cable into), but wife's iPhone one does not.
I really don't think that's the problem... I finally got it up to 100% with the wall charger, but when I restarted it after having reinserted the MicroSD, it had dropped 13%. In a few seconds, does not make any sense =S
Night time here now though, so gonna see how much it loses in just standby, if it's a lot I'll try reinstalling the update. But this seems to be an isolated issue?
I noticed that charging it with the wall charger is at least 3 times faster.
Also, you're right, the phone can get really hot while charging and at some point it even stops charging when it's too hot , it happens easier when charging using a computer since the charge takes more time, the only thing that helped in my case was to remove the battery cover and blow some air on the battery
The problem sin't that it charges SLOWER, it charges about the same for both, currently. The problem is that it hardly charges at all...
Also, it was at 100%, then dropped to 87% just with me turning it off, reinserting the memory card and turning it on again.
I went to bed at 2am last night, then it had 87% battery. When I woke up at 9am, it was dead.
your battery is faulty
email SE telling them your battery wont charge but that your friends/spare/new battery does charge when in your phone (to rule out the usb fault that some x10's had) and then they should send you one out.