Database Users

weird glitches after installing activesync

installed activesync that came with my xda exec yesterday. it synced once and i was able to browse the files on the pda from my pc.
but now however, it won't sync, just says connecting on the pc end and no syncing logo in the status bar on the xda. upgraded to activesync 4.1, but still the same problem.
also, i can no longer bring up the phone screen, i can make calls from the contacts list and receive calls, but the phone screen no longer pops up (sound still plays after clicking the phone icon thou).
only got the xda yesterday and set it up into personal mode, installed clearview pdf reader from the cd.
no other changes.
any ideas?
does soft reset erase all your documents and contacts?
thanks.

Do a soft reset and the problem will be fixed.
Tip: XDA EXEC runs faster with less glitches in BASIC mode. Thought I mention it !

No, a soft reset will not erase any of your data. I would certainly start there. Do you (or a friend) have another PPC device to connect to your computer to see if A/S will work with that device?
I would think that since you just go it yesterday, today would be a good day to do a Hard Reset (if the above does not fix it). Chances are good you will wind up doing one anyway, so do it now to avoid further frustration and before you have a bunch of programs and data loaded.
Just my .02

Forgot to mention, soft reset doesn't erase anything, its like rebooting your PC.
Hard reset DOES erase, so be careful of this one !

i've just soft reseted it and now the phone screen works.
i changed the size of the icons and after the soft reset, they were back to normal. was this the cause of the phone screen problem?
i don't have another ppc around, but i can connect to my pc via bluetooth and transfer files both ways but not sync.
is there anyway to view/add/change the files on the xda without syncing/bt ie using the cable and windows explorer?
i don't expect to be emailing much from the xda, so is there any benefit to syncing?
i'll be doing a hard reset soon, the xda went into personal mode before i had time to read up waht the different modes did in the manual.
wifi & bt work very quickly thou, which is nice.

Don't know about size of icons thing as I haven't tried it.
The sync functionality doesn't just sync email, it does sync your calendar, notes , tasks and contacts too. It also syncs files for you.
You can set it so it syncs just the stuff you want it to sync including non (during setting up your sync just tick what you want synced or untick everything to sync nothing).

is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
i've had to soft reset the xda again as the phonepad was playing up again.
i'm going to hard reset into corporate mode, what do i need to save beforehand?
reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
regards,
haroon.

is there anyway to view/add/change the files on the XDA without syncing/bt ie using the cable and windows explorer?
Click to expand...
Click to collapse
Do you want to never Sync or only when you choose ? If never Sync when you installed ActivSync it gave you wizard to configure what you want syncing, here you could have unticked everything.
i've had to soft reset the xda again as the phonepad was playing up again.
Click to expand...
Click to collapse
I kept getting that in Personal Mode, since changing to Basic mode I don't get the problem anymore. To change to Basic mode , click on your start menu then Programs then Install type.
Reading from another forum, i see that i have to save mms settings (done) and 3g settings (don't know where they are). anything else?
Click to expand...
Click to collapse
I have never used corporate mode before so I don't know. I did come across another post on this forum which had all the settings for corporate mode listed. Try doing a forum search for setup.

got it running in corporate mode now, all seems so good so far.
still won't sync thou, doesn't get past the connecting stage.
i'm going to try reinstalling activesync from the cd and uncheck everything from the setup wizard.
i'll post the results a bit later.
thanks for the info linux!

Have you checked your personal Firewall (and/or XP's built in Firewall) as this will prevent ActiveSync making a connection..
These are the entries in mine:
Control Panel > Windows Firewall > Exceptions Tab
1. ActiveSync Application
2. ActiveSync Connection Manager
3. ActiveSync RAPI Manager
4. ActiveSync Service
If you click on the first one > Change Scope
Choose (*) Custom List
Entry: 169.254.2.0/255.255.255.0
This is set the same for 1->3..
The 4th option requires Port 26675 open on TCP
As I understand it, ActiveSync 4.x creates a TCP/IP connection similar to a TCP/IP network connection so a Firewall can screw things up a treat.
Might also be worth checking in your TaskManager list for the following executables when you startup ActiveSync:
1. WCESMgr.exe
2. wcescomm.exe
3. rapimgr.exe
These relate to the executables that are setup in those 1-3 services in Firewall Exceptions.
Hope it helps..

Can you disable activesync?

I thought there was a thread on here that mentioned disabling Activesync from running itself in the back ground all the time.
I want Activesync to run when I connect the device3, not sit there hogging resource when I don't need it.
I had a trawl and couldn't find anything. Any ideas ?
TIA, Davebo.

You can use 'as_killer'. Put it into PC Windows 'StartUp' folder. But, next time, if you want to use ActiveSync, you will have to start it manually.

From the other forum
"Now, you need to stop Activesync from periodically starting on it's own. To do so open Activesync on your WM5 device and tap on Menu>Add Server Source. Add any info to create a fake server sync. After that is complete go to Menu>Schedule and change the two dropdowns to "Manual" and tap "ok" at the top right. You can now go to Menu>Options and delete the Exchange Server setting you just added. Now Activesync will not start when you cradle your device."

Activesync putting up a fight
guttrhead - I did what it said and then did a sooft reset. Sure enough AS started itself right up again.
Doh!
I don't like the idea of as_killer although I'm sure it's an excellent piece of code. Maybe I'll just live with it.
Thanks for your help.
Davebo.

worked like a charm for me. you sure you followed it exactly?

it didn't work for me either.
i put the app in the startup folder, but when i did a soft reset it gave me a msg this is not a valid application, so i did a normal install and it went through the normal steps and i thought this is it, it worked.
but after some time of using the device, i went to the running applications list & i foud it there, the AS is running.
did i di something wrong here?

majdi said:
it didn't work for me either.
i put the app in the startup folder, but when i did a soft reset it gave me a msg this is not a valid application, so i did a normal install and it went through the normal steps and i thought this is it, it worked.
but after some time of using the device, i went to the running applications list & i foud it there, the AS is running.
did i di something wrong here?
Click to expand...
Click to collapse
majdi you should put this file in the PC startup folder ... or run it manually.

Oops
silly me.....
tx button for the clearance.

Run ActiveSync when you WANT

stopping activesync
is there a way to stop activesync from running in background on my 8525? my pda freezes every once in awhile and have problems with connecting to pc. to connect to pc i have to go to memory and shut off activesync before plugging in usb. i've tried to delete repllog.exe in the notification queue with no luck. help LuXx

Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmes running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
This 'server trick' was discovered by an Aximsite forum member known as Invid
This post originally created by IamNotMe fourpages.co.uk (Adapted)
"1. Turn on your Device
2. Go to Start > Programs > Activesync. This will open the Activesync program.
3. Tap Menu at the bottom right hand corner of the screen. This will bring up the Options Menu. Notice the option Schedule... is greyed out? This is the all-critical option we need to get access to. But as it's disabled we can't change Activesync's default synchronisation schedule.
Ok, so how do we enable the Schedule option? Easy!!! Fool Activesync into thinking there is an Exchange Server to sync with:
1. From Activesync's Menu tap on Add Server Source.
2. In the following screens you can enter any old garbage. It does not matter, but just in case your unsure, just type the following in the indicated boxes:
Server Address: fake
Tap Next
User name: fake
Password: fake
Domain: fake
(Ticking save password or going into the Advanced menu makes no difference, so no need to bother).
Tap Next
Untick all of the 'Data you want to synchronise' options
Tap Finish
3. Ok, we're done creating the server. You should now see in Activesync's main screen your normal Activesync connection(s), and a new connection called Exchange Server.
4. Go back into the Menu, and lo and behold the Schedule option is now enabled! Go ahead and tap it!
5. You will see that both options in the Schedule screen may be set to Every 5 Minutes
6. Using the drop downs, change both the Peak times and Off-peak times boxes to Manually.
7. Press the OK button at the top right of the screen.
Congratulations! Activesync is now gagged from opening on it's own and ruining your life! Your work is not done just yet though - time to clean up and get rid of the now unwanted fake Exchange Server.
1. Go back into Activesync's Menu, then Tap Options.
2. Highlight Exchange Server, then tap Delete. A warning message will appear about removing files etc, but as you have no files associated with the fake Exchange Server, it's nothing to worry about - just tap Ok.
Edit: Some people have reported that settings "stick" better if you Do Not delete the fake server just leave it, it does not actually do anything anyway - it was just a way to set active sync to manual operation not automatic. Item 3 below, if you leave it in place will therefore show two Sync Connections i.e. the real and the fake.
3. The list will now only show your remaining PC Sync connection(s). Obviously do not delete these!"
You should also:
A
ensure Active sync is turned off fully after use. Use the likes of Magic Button say or HTC X Button to do this.
B
consider using a scheduler to perform a soft reset automatically say before any alarms go off in the morning. This ensures unwanted programmes like active sync and others do not crash the system when the alarms go off or crash the device when you try to switch on. SKSchema or xbar would fit the bill for this.
C
Avoid leaving device on charge overnight.
D
Running only one or two Today Plugins and avoiding some apps that like to synchronise automatically with internet sources push mail / weather etc. (although with a good neat set up these can operate ok)
E
ensure any applications required on wake up are installed to Main memory (today plug ins, wallpapers etc), with all others installed to SD Card
F
Do not overfill main memory Hermes performs better with a good bit of spare space.
G
Do NOT let your device go to sleep by itself! Always use the on/off button to put it in sleep mode. In fact I would go further and suggest you go to:
Start>settings>system>power>advanced and remove the ticks in the two little boxes.
Just remember to use that on off button. Of course the device should be able to sleep by itself BUT this XDA does not perform well and often crashes if you let it sleep automatically.
H
Always use a task manager to close running applications. You can go into settings, running programmes to do this but it is far easier to have running programmes shown in your task bar and an easy way to fully close them. (That is what a task manager does).
I
Regularly clear out the PIE cache or better still move your Internet Cache to the SD Card. Use a Registry Editor (PHM Registry Editor http://www.phm.lu/Products/PocketPC/RegEdit/)
PocketIE Cache in storage card
Create these folders:
\Storage Card\Pocket IE\Temporary Internet Files\Storage Card\Pocket IE\Cookies\Storage Card\Pocket IE\HistoryAdd the following registry keys, string data type:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]"Cache"="\Storage Card\Pocket IE\Temporary Internet Files""Cookies"="\Storage Card\Pocket IE\Cookies""History"="\Storage Card\Pocket IE\History"
Links
Magic Button: (Task Manager)
http://www.trancreative.com/mb.aspx
HTC X Button (Task Manager)
HTC X-Button.CAB
X BAR
http://www.pocketgear.com/software_detail.asp?id=20823
SKschema
http://www.pocketgear.com/software_detail.asp?id=20385
Mike

thats what i needed . thank you!!!

LuXx said:
is there a way to stop activesync from running in background on my 8525? my pda freezes every once in awhile and have problems with connecting to pc. to connect to pc i have to go to memory and shut off activesync before plugging in usb. i've tried to delete repllog.exe in the notification queue with no luck. help LuXx
Click to expand...
Click to collapse
In addition to the fake server trick, I also saw last night something about turning off "advanced network functionality" in Start>Settings>Connections>USB to PC.
I just unchecked it within the last 24 hours, but I'm hoping it will have a positive effect on this kind of problem.

Just to clear this up, this *trick* will also stop activesync from launching even when I'm not connected via USB. I notice through out the day I will close activesync 5 or 6 times (I use magic button) it seems to like to launch on it's own, I suspect this auto scheduling was the cause.

yeah it does work well... the only time active sync pops up is right after a soft-reset (it's not in startup folder so i don't know where it's being lanuched from) and when you plug it into the computer (which is fine). Other than that it stays close and the phone runs a lot faster and has more free RAM when active sync is not running. Again, another no-brainer performance fix the OS and Phone Mfg'rs completely missed!

DirectPush?
But if I am using DirectPush, how does this help me?

perlmane said:
But if I am using DirectPush, how does this help me?
Click to expand...
Click to collapse
Well is doesn't really as you need active sync running!
Mike

Wow. This is brilliant, thanks!
db

mikechannon said:
Well is doesn't really as you need active sync running!
Mike
Click to expand...
Click to collapse
Something wierd happened. I had to do a hard reset. Since it recovered from that, I cannot use DirectPush anymore. The ActiveSync choices no longer list "As items arrive" as a choice. It only lists the time choices and manual. How do I restore the "As items arrive" option?

After hard-reset the activesync connection wth your pc is erased. Erase all activesync connections both on PC and on device and reconnect them via usb and after "pairing" you will have back your options. Prior that deselect 'advanced network functionality' in connections>USBtoPC

Teo2005 said:
After hard-reset the activesync connection wth your pc is erased. Erase all activesync connections both on PC and on device and reconnect them via usb and after "pairing" you will have back your options. Prior that deselect 'advanced network functionality' in connections>USBtoPC
Click to expand...
Click to collapse
I did this and saw the "As items arrive" item appear and then leave the list of choices. Any other ideas?

Great Trick
mikechannon said:
Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmeds running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
That is a great help. My Cingular 8525 is much more stable after running the trick. However, I did notice that from time to time, Active Sync could be found running even after the "Fake Server Trick." Is this normal? Should I redo the "Fake Server Trick" from time to time or is once enough?
Sincerely,
Steve
Click to expand...
Click to collapse

uhh..un-plug ur cable?

shapirosj said:
mikechannon said:
Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmeds running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
That is a great help. My Cingular 8525 is much more stable after running the trick. However, I did notice that from time to time, Active Sync could be found running even after the "Fake Server Trick." Is this normal? Should I redo the "Fake Server Trick" from time to time or is once enough?
Sincerely,
Steve
Click to expand...
Click to collapse
There are one or two applications that you may run that can restart ASync, various mail apps, online time sync apps and yes plugging in the cable to do a manually state ASync. Once started AS contines to run at least until a soft reset or using your task manager, you shut it down again. So routinely after doing an AS it will need shutdown.
Whether you need to do another round of the Active Server Trick has been debated recently. It seems that for some folks if they follow up the procedure with the step that says to delete the Fake Server because its job is done; find later that doing this causes the wanted change to manual ASync not to stick.
As the fake server, if set up correctly, does not actually connect to anything, then those who wish may re run the trick. This time not deleting the fake server at the end.
Mike
Click to expand...
Click to collapse

activesync still not working
After following the procedure with the "fake" server name, my sync does not work. In fact, I cannot locate the "exchange server" at all on the screen. Do I have to reload the cd-rom program from scratch? Any suggestions...
Thanks

abricko said:
yeah it does work well... the only time active sync pops up is right after a soft-reset (it's not in startup folder so i don't know where it's being lanuched from) .....
Click to expand...
Click to collapse
Yep, I notice it's there after a soft reset as well. Is there a way to prevent that as well with a regedit?
I did the fake server trick, deleted the fake server, but didn't do a soft reset. I noticed that AS still loads on its own. I respecified the fake server but left it on this time. Hopefully it stays shut off...so annoying.
Linda

WMDC for Vista(32-bit) won't run!!!

--------------------------------------------------------------------------------
I've tried to open the WMDC for almost a week without any luck.
When I click on the WMDC icon from my start menu, WMDC logo pops up from the screen says "Please wait while Windows Mobile Device Center starts." for about good 15 seconds... and the poof. Nothing happens.
I uninstalled the WMDC and reinstalled it many many many times without any luck. I even deleted the device driver from driver manager... no luck.
What is going on? I has been working fine until last week?!? and I can't seem to pin pont what the heck is wrong with my computer...
BTW, I have a Titan (Verizon Wireless X6800) with DCD's 2.2.6 rom with the 3.27.00 radio rom... and of course Hard-SPL has been done. I suspect nothing really is wrong with the phone and am pretty sure that it has got to be the computer itself..
Can anyone chime in on this matter? I'd really appreciated all your help.

Can't anyone help me???

try opening sync center first. (control panel/network and internet/sync center), once open, plug in your device then open wmdc.
it might work

Have you tried rebooting the computer? Sounds like a "stuck" process.

make sure you actually have WMDC because Vista says it has it when you install it, but it actually doesn't...

uninstall WMDC and reinstall it. A few had this problem and thats how they fixed it. This is what i did:
1. Uninstall WMDC
2. soft reset phone and killed active sync
3. install WMDC
4. Plug in phone to computer...

I've done the uninstall/install like 10 times. Each time, I went to MS website and downloaded fresh copeis of the file.
Also, I've tried all the methods above...
Thanks for the input none-the-less.
Anyone else got an idea what's going on?

No one has this issue? So my only fix would be reinstalling the OS?

riDuh7 said:
No one has this issue? So my only fix would be reinstalling the OS?
Click to expand...
Click to collapse
wait a minute? did u say vista? do you have User Access Control (UAC) turned OFF. and are you the ADMIN. pls reply to this before you attempt a format.
After you install WMDC, you should connect your Titan to the PC, to further initialize the WMDC setup. And thats where the UAC may interfere with the hidden setup. Jus see if its the root of all the probs, before you attempt formatting your OS.
Control Panel > User Accounts > UAC [turn off] PC will reboot.

Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?

ayyu3m said:
wait a minute? did u say vista? do you have User Access Control (UAC) turned OFF. and are you the ADMIN. pls reply to this before you attempt a format.
After you install WMDC, you should connect your Titan to the PC, to further initialize the WMDC setup. And thats where the UAC may interfere with the hidden setup. Jus see if its the root of all the probs, before you attempt formatting your OS.
Control Panel > User Accounts > UAC [turn off] PC will reboot.
Click to expand...
Click to collapse
+1
I figured this out after struggling for roughly an hour trying to figure it out.
-disable UAC and any firewall (in my case windows firewall)
it works fine for me

There is an option in active sync on the device that needs to be disabled i can't remeber what it is.

In the usb to pc settings is the enable advanced function box checked ? If yes un check it.

Thank everyone for your input. I have tried every single options suggested above, but still no luck with it. Luckily, I have another computer so I just transferred all the contact and calendar info over and sync'd my phone there instead.
I have reported to MS about this problem, and I doubt they will respond to it, but might as well try. lol
Thanks again for all your inputs.

riDuh7 said:
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
Click to expand...
Click to collapse
I'm not aware of a way to migrate backwards with Outlook. If you have Outlook 2007 on the other machine, you should be able to back-up and restore.
As far as hasta_la_VISTA goes, I can't stand it! I RARELY connect my phone to it, after going through exactly what you're going through. I was depending on the stinking computer, and it would just arbitrarily decide it had NEVER seen my phone before. Or, it would just not start the WMDC. I finally changed my email to IMAP, so that the messages stay on the server, and I don't have to sync with the laptop.
I've finally gotten to the point that I have two computers (and my phone). One is a desktop with XP, the other is a POS Vista laptop. Yesterday, it told me that I didn't have enough video memory available, so it was going to switch me to "Basic" video mode...which it did. Oddly, I've got 1GB of Video memory. So, I rebooted it. It's just another attempt at HostageWare by Microsofty.

riDuh7 said:
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
Click to expand...
Click to collapse
riDUH7...
Hey see if this works...because I was having the same problem and I found this option in the Connections setting...
goto >start > settings > connections
there you will see something that says USB to PC
in there, there is a check box that says - Enable advanced network functionality...
UNCHECK this box click OK and go back to ur home screen connect ur USB cable and see if it works...
if that doesn't do it, the Microsoft website says to remove the 6.1 update of WMDC and re-install version 6.0... hopes this helps...

Activesync not working suddenly

Hi,
Need some help. Computer does not detect the phone anymore when connected. When i tried to launch activesync on the phone itself, It will start and shutdown immediately.
This is the second time it happened... First time, called up the service centre they told me the only option is to do a hard reset. Which I did... I really dun wish to do that again.
Anyone encountered the same problem?

I had the same problem, after some searching I discovered that if you open up the active sync on your HD2 (tools folder), click on menu, then on option, at this point you have a list of all the items you can sync with your windows outlook. As odd as this seems unclick the "task" and/or "notes", reset your HD2 and try to sync. That was the problem with mine and hopefully it's the same with yours. Hand it over to M$ for yet another glitch in there OS.
Hope it works out.

nope.. i can't even launch activesync from my phone...

Well that is beyond my knowledge a this point, if you can't even access the activesync prompt from the phone even when it's not plugged in, then I think you might have bigger problem than just a glitch. May I suggest flashing the phone... only other option I can think of besides a hard reset; which you say you've already done. Have you tried using a different pc?

Had same problem, had to disable fast usb on phone!!

just try a soft reset? has happened a couple of times to me and the soft reset fixed it.
Mike

soft reset doesnt help... its not with the " enable faster data sync " also.. other computers does not activate active sync too..
Seems like the activesync software on the phone is busted... it will start halfway and terminate itself before the program is fully loaded.

I have the same problem. I had to change outlook profiles on my computer (different issue) and when I tried to sync them, error. So deleted the PC set up on both PCs, and active sync would hang. So tried to remove the PIM file (rename it actually) and now AS will flash briefly and disappear, won't start. Woudl LOVE if someone had an answer...

try creating a new windows account with administrator access that's what do it for me

OK, figured this out, and now that I did I remember going through something previously with my TYTN II just like this. If you need to (bad program exit, Outlook locked, etc) reboot your PC. Also soft reset your phone. Use some file explorer to go to your root directory and rename PIM.VOL to something else. DONT RESET, Pim will reconstitute somehow...
Delete your autosync profile on your PC.
Connect the USB
You will have to go through all the stuff of a new sync, but at least it gets things reconnected. And it beats a hard reset.
PS, as other mentioned, notes can be problematic, best if you can delete all pwi files in your phone\my docs and resync. If some HAVE to be kept, move them elsewhere and sync, then move them back.