Database Users

What's eating my Mobile Favorites during sync?!

I've got a new Sprint Mogul that I'm syncing with Windows Vista Home Premium. I have "Mobile Favorites" checked under Change Content Sync Settings. During synchronization, sometimes all or nearly all of my favorites from the Mogul disappear on both the desktop and the handheld.
This occurs often enough that I regularly copy a backup of the folder on both sides since I have to restore it a couple of times per day. It's pretty annoying, since I really do want to be able to edit, add, and maintain mobile favorites on my desktop.
The behavior is thus far unpredictable and inconsistent. Often I can go several syncs without it happening, then favorites suddenly vaporize. One consistent feature is that only favorites in folders disappear - the 2 that are in the root favorites folder never do. Often, the most recently-used, added, or edited on the Mogul will survive, while the rest disappear. Typically, favorites are safe until I use PIE then are liable to vanish, but sometimes I can use it without this happening.
Does anyone have any ideas what's going on and how I can stop it?

Same thing happening on my Touch
Found this thread through a Google search. Sorry to revive it but haven't found any explanation for this on the web.
My Mobile Favorites just wink out of existence right before my eyes ... really, I'm staring at my Touch, with ActiveSync cabled in and doing it's thing ... and ... blink ... blink ... blink ... every few seconds another one just disappears.
Very strange.

I'm having the same issue. Has anybody found an explanation or solution?

Favorites disappear - MS aware of bug
I read about this here: https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=3808030&SiteID=65
Sounds like a bug that has yet to be resolved.
Oh yeah, it is also an issue with XP SP3 and ActiveSync 4.5.

Here's my solution...
www.dashwire.com....
I let it do the syncing for me as far as Contacts, Texts, Speed Dials, Web Favorites, etc. The only things I really use ActiveSync for now are flashing and transferring large files to my SD card (music, ringers etc.)
Once you get an account on the site and D/L the mobile client to the device, run it and let it sync the first time to save everything (Contacts, texts, Speed Dials, Pictures, etc. If you have alot of pictures it may take a while or even freeze on you, so it might be a good idea to move the pics to your SD card before the the first sync.
After that go into your ActiveSync settings and set it to only sync files and media (unless you use Outlook at home, then set it for that too). Once done, any time you sync that way, it won't touch the Web Favorites and you don't have to worry about losing them. Another good thing is everytime you soft reset your device, Dashwire does a sync just to make sure nothing is lost. It will also put everything back if you flash a new ROM too. (Of course you have to re-install the mobile client and sign in first, but you don't have to worry about losing your Favorites in the process.)

Weird email problem?

Hi. I am using an unbranded Hero on Voda in the UK and everything seems to be more or less fine, except... I have a strange email problem.
I have set up my POP3 account to check and deliver mail every five minutes (I don't use Gmail for this) and it works absolutely flawlessly except that every few days it simply stops receiving. The phone seems to poll as usual, but the mail just doesn't arrive, although it is there and later arrives in my Outlook inbox on my PC.
I have made no changes, installed no new apps or really done anything at all before the mail stops arriving. The only way around it is to remove the account and set up a whole new one, which is a pain - the main problem, though, is that I miss emails until such a time as I realise that it has stopped working.
Email is VITAl to me - does anyone have an idea as to what I can do to get around this please?
Many thanks, in advance.

download K-9 mail from the market place.
Try it using this program. If it contniues to fail after a few days, the issue is with the network or the server and we know where to look for issues.
If it works, then it's the HTC Mail program that is at fault, but you now have a program which does not have the fault and you can now receive your emails ok.

Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.

barryallott said:
Are you killing any tasks, I have found that you need the HTC mail program running for it to poll for the mails.
Click to expand...
Click to collapse
I am only killing Tweet and Stocks, but otherwise nothing. Can the mail programme turn off itself for any reason? Besides, it is polling - just not actually collecting anything. Many thanks!

Same problem
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?

I've noticed that mine sometimes doesn't alert when it downloads the email, I get an alert but the actual sync time is 10-20 minutes before.

shuffy said:
I know its an old thread but I didn't want to start a new one yet.
I'm having the same problem with my BT email. Its OK for a week or so then just stops fetching the emails from the server. I delete the account, re create it and it works fine again.
Any thoughts?
Click to expand...
Click to collapse
This has got so bad that I have had to 'turn off' the HTC mail function and downloaded the free k9 app, which is actually better, as it automatically deletes messages from the phone when you delete them from the server (or read them on your desktop.) I recommend it...

have you checked whether your trash folder is full? I was getting the same, and then once I went in and delted all the mail from the trash folder, I started getting mails again. There doesn't seem to be a way of automatically deleting mails from the trash folder?

push gmail problems?

Hi!
I was trying to use push gmail but I only got an error
0x8600050c
I can sync contacts and calendar, but no emails, if I check the email, then i got that error.
Someone else is in the same situation?

Same error here... Anyone got solutions?
I've reset the phone, input the settings multiple times (I'm sure they're correct), checked that my carriers default internet access isn't set via proxy, turned off/on POP on my Gmail settings....

A couple of pointers to look out for:
-You want to make sure you're only trying to sync Calendar, Contacts & Email. DON'T try and sync Tasks or Texts cos they don't work (yet hopefully).
-Make sure the username you're using is <myname>@gmail.com not @googlemail.com like the tutorial used to say.
-If it stops syncing after a few weeks of use. Sometimes you just have to do a manual sync by going into connection manager and hitting the Sync button and sometimes the only way to solve it seems to be just delete the whole Exchange profile for googlesync and set it up again from scratch.
Hope one of these is going to solve your problem cos I'm all out of ideas. Works fine on my WinMo6.5 device.

Yup, I was aware of both the @gmail and restriction to Cal/Contacts/Email, neither of those are my problem.

Mine is syncing using @googlemail.com but it does not work when doing send/receive for my folders which is annoying as I don't want to keep on syncing hundred's of folders each time I get a new mail.

also youc ant have a "/" in any of your gmail labels (which are often autmoatically created when you imap your gmail on your desktop i.e. Inbox/ebay Inbox/work etc

Same problem here...
I have the same problem and the same error code.
Tried to sync my phone for the first time yesterday and spent the better part of the night troubleshooting why I was getting the 0x8600050c error code... Tried all the possible fixes including making sure Tasks are deselected, Syncing only Contacts & Calendar, no '/'s in labels etc....
However, now I realise that after browsing the google help forums that a lot of people seem to be having this problem in the last 24-32 hours. Quite a few recent messages have been posted on this.
It seems like Google Sync push has been erratic ever since it was released. They fixed the problems in the middle, but it seems that they are back now. You would hope that a firm with the resources like Google would atleast put a status page updating users of outages...
If someone figures out a solution to this problem please post...!
Phone: HTC Touch Pro2
OS: Winmo 6.5
Carrier: Vodafone UK

Same problem for me here!

I'm sorry (I'm not rubbing it in honest ) but my GMail has been working perfectly for the last couple of weeks. So maybe it's just newly set up accounts?

For those that have gmail working via activesync, how quick is it? when a message arrives on your desktop how much later does it take to arrive on your phone. I am seeing some delayed responses and having moved from Blackberry back to WM its not good.

I have it running over HSDPA (3G) with exchange server and it arrives on my phone before it gets to my desktop pc.

chimpsinties said:
I have it running over HSDPA (3G) with exchange server and it arrives on my phone before it gets to my desktop pc.
Click to expand...
Click to collapse
I know its been done and said, but would you mind doing a checklist on what settings you have got working for you?
On Gmail do you have POP3 enabled and IMAP enable or one on and the other off.

i've been having the same issue - calendar and contacts fine, but i can't sync mail.
i know it isn't the settings / labels issues mentioned here as I have it syncing fine on my kaiser...

Hmm. OK think we got crossed wires there. I thougth we were talking about GMail syncing in general. I was talking about my Tinity. Now I have the HD2 setup, it's not working for mail ether.
Same as everyone else, I have contacts and calendar working but no mail. It will get the mail if I set it up as a normal mail account but not with the syncing push type exchange account I can't see any errors, it's just not getting the mail

The thing is I get my mail, but just slow. I am not syncing contacts or anything else.

Sympathize with you Chimpsinties
@Chimpsinties: Welcome to club miserables! No response from Google or anybody else till now....
@All: A detailed discussion of this problem is taking place at
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=0edb7d5393c2cd9a&hl=en#all
(Make sure you click and view all responses and not just the first two)
Would be lovely if someone could shed some light on the issue and post in this forum......

Found a hash in one of my labels, deleted it resynced and it seems things are moving ok. Let see how it goes

themarques said:
Found a hash in one of my labels, deleted it resynced and it seems things are moving ok. Let see how it goes
Click to expand...
Click to collapse
hmmm. no hashes in any labels (i never imported / synced) from outlook. but still no joy...

same problem on my td2.
syncing of calendar and contacts works fine. but no mail.
funny thing is when i set it up the last weekend it all worked perfectly for about two days and suddenly error 0x8600050c.
i played arond a lot with googleapps after the setup and i thought this might be the reason it s not working any more.
so here is a list of things i tried to get it working again, well, still without success:
- looked for hashes in my labels (never had any though)
- deleted all labels
- change language from german to english and back
- deleted the tasks from my tasklist in gmail/calendar
- changed my password to alphabetical characters only
- registered a new gmail account without any changes
- changed the mail folder of gmail in wdmc that should be synced
some things that surely wouldnt help since it seems to be a google issue but i was desperate
- reinstalled wmdc
- flashed different roms
but damn it s still not working again. *sigh* gotta switch to windows-live if they dont get this fixed.

Hmm I think the problem with the gmail sync makes the rom of the hd2 itself because I also have a Touch Pro 2 and a Toshiba TG01 and on both of them its working fine so I try to import the active sync files and if it will work after that I´ll tell you!

Help with Yahoo Mail! Downloading all my inbox for unknown reason!

Hey guys,
I am having this really weird issue with my email (which is Yahoo mail). I would initially set up my email as usual, i.e. by entering username and password and let it do it's thing.
I had setup my email settings as "download messages for the past 3 days" but for some reason after leaving the phone in sleep mode for several hours (i.e. overnight, while charging or unattended at work), it will then start downloading everything in my inbox under yahoo mail which is around 3,5xx emails without me knowing! and then the phone will start to become very very sloooow... having manila running 90-95% at all times, (my observation) apparently windows mobile email is trying to sync everything from the inbox (after finish downloading) to HTC sense which is causing a Big Slowdown! which is i think the reason why manila runs at 90-95%.
this has been an issue for me since i bought the phone, so i always end up deleting the account on the phone so it'll stop the sync to HTC sense and stop manila from running 90-95%.
It is very annoying and i was wondering if there is anybody over here has experienced the problem and solved it?
i have also tried upgrading my rom to the current european 1.6x but no luck and still acting the same. I just don't want to stop using the email that i've been using for the last 9 years just because of this.
I will greatly appreciate any help.

Anyone>?????? anybody??????? i am sure some of you uses yahoo mail.
just wanted to find out, if anybody is under the same situation when using yahoo mail!
thanks

How did you add your account in the first place? You should just enter your email address and let the HD2 setup automatically.
I guess you setup pop3 instead?

I'm facing the same issue. I went to HD2 email setup, entered the email address, password and used the default yahoo settings which HD2 suggested.
For the first 2 days I kept getting all new emails. However on the 3rd day overnight it downloaded the whole yahoo mailbox with over 2500 emails. Had to delete the account and add it back a couple of times, but the issue keeps recurring.
Any ideas what I'm doing wrong here. Is there any setting I need to change to prevent this from happening?

Chaps,
Don't know what settings you are using for Yahoo but if you want to restrict how many emails get downloaded to your device then do the following:
On the device go to Inbox>Menu>Tools>Options>Email Account (whatever you have called it). Tap on that and then tap on Send/Receive schedule.
Form here you can set the frequency of updates and how many days worth of emails you want downloaded onto the device.
Hope this is helpful
WB

This issue also exists on my Raphael. Started a few months ago for some reason.
No matter what you set your retention limit to (3 days, 7, etc) it always tries to pull everything and bogs the phone done like crazy. Last time I wiped it, it was set to 7 days and it had email dating back to Jun 09.
Any idea on a resolution? as it seems to be affecting various devices.

up to now, i am still experiencing this problem.
i have tried everything.. i.e. hard reset, flashing to duttys holy grail v.05 rom and after setting up everything, it will still the same issue.
this issue only applies to yahoo mail.. i never had issues with gmail.
i wonder if it's because i am not using mail plus which requires a monthly fee and benefit you to use outlook using forwarding.
i never had this issue wih the iphone, although if you search yahoo, they specifically support iphone and blackberry only and regular mobile phones.

i have this problem too. i think its has something to do with Yahoo POP settings rather than our device. Gmail has a much more advanced mail settings than Yahoo. The gmail (IMAP) which is free is much better than yahoo plus (POP).

delete the accoun and wehn setting up again choose advanced settings you will find what limits this things

Same problem here
Hello, I have this problem in my Touch Pro 2. Haven't found a solution yet but I think the problem is at yahoo mail b/c i have used other imap and pop emails w/o having this behaviour.
It's probably some maintenance yahoo does to their servers that changes each mail datetime and thus, the WM mail client bring all inbox items and the phone gets freezed.
If someone find a solution for this issue please let me know.
regards,
Yasel

Same problem...
I am seeing this for my Yahoo mail on my Imagio also. It doesn't matter what the settings are, every few days, my entire inbox starts downloading (10000+ messages) causing the phone to hang & requires a hard reset.
Has anyone found a fix?

crude workaround
weird, this has started to happen to me on my tp2 in the last couple of weeks, maybe yahoo is doing something to different servers on a rolling basis.
Until it's fixed I've set up a folder within yahoo via my pc where I've dumped all emails over a couple of weeks old. I haven't synced my phone with that folder so myinbox is limited to a couple of hundred mails at the most. Once the issue resolves itself I'll put them back.

Hotmail is ruining my hd2, help

is it just me, or despite every method, setting, tweak humanly possible, Hotmail just basically sucks on this phone?
ive tried using the windows live client, ive tried using the htc email setup. ive set to headers only, text rather than html, sync only today, every 15 minutes. ive tried almost everything i can possibly find and still, it syncs 14000 emails and bogs down my phone whicl searching/connecting etc.
the only thing that works is to set the sync to 'manual" but even then, when i manually sync, total phone destruction (in the form of stuttering/freezing) ensues.
i get 500 exchange emails daily, puyshed in real time, no issues, lighting fast. Hotmail however...the worst.
am i alone ?
thanks
jason

14000
Yes you are alone.

I work in customer service so I'm gonna take a leap and say your frustration has blinded you.
Hotmail or windows live only syncs 50 e-mails by default. Take some time to calm down and explain exactly what is going on.
1) What ROM version do you have
2) What exactly are you trying to do
3) What program do you want to use. i e Windows live
4) What exactly happens i e. Is it immediately you sync via windows live that it freezes or is it when you try to run a program.
5) Have you tried a soft reset; and if you have have you tried a hard reset with only windows live initiated to see if the symptons persist.
We'd all love to help but help us help you.

I use Exchange and Hotmail both through the HTC email interface just fine. I have Hotmail on manual sync. Works like a champ. If you want, try going into the inbox first, then doing a menu-->send/receive and watch the status bar at the bottom.

jason370 said:
is it just me, or despite every method, setting, tweak humanly possible, Hotmail just basically sucks on this phone?
ive tried using the windows live client, ive tried using the htc email setup. ive set to headers only, text rather than html, sync only today, every 15 minutes. ive tried almost everything i can possibly find and still, it syncs 14000 emails and bogs down my phone whicl searching/connecting etc.
the only thing that works is to set the sync to 'manual" but even then, when i manually sync, total phone destruction (in the form of stuttering/freezing) ensues.
i get 500 exchange emails daily, puyshed in real time, no issues, lighting fast. Hotmail however...the worst.
am i alone ?
thanks
jason
Click to expand...
Click to collapse
There should be an option to only show that last day, 3 days or week. Do you not see that option when setting it up through Sense?

crisisinthecity said:
There should be an option to only show that last day, 3 days or week. Do you not see that option when setting it up through Sense?
Click to expand...
Click to collapse
thanks for the replies. ill try ot be a bit clearer:
there are several ways to go about installing hotmail; i believe i've tried them all, with every possible configuration. they are as follows:
(please note that not only do i have sense disabled, i do nto have sense installed on my rom (see sig.)
windows live msgclient:
-- i constantly recieve the message "windows live is temporarily unavailable, please try again". keep in mind that i have exchange mail pushed in real time and two gmail accounts which sync every 5 minutes, no issues with them whatsoever.
here are my windows live msgclient configurations:
1) today screen options are unchecked
2) sync options: only "sync email" is checked
3) sync schedule: every 15 minutes, although ive tried manual and triead real time, same results.
4) syc status: synchronized
5) roaming: both boxes are checked, but ive also had them unchecked, no difference in results. still get this "windows live is temporarily unavailable, please try again"
6) messenger: unchecked
7) email: preview size is 15k but ive also tried every other setting, no difference. the other two boxes are checked but i have also had trhem unchecked as well, no difference.
8) about: version 10.7.0061.2000
after this failed for the millionth time, i tried using the htc email client setup instead. and uninstalled the windows live client. i get that same message constantly, AAAAAND my phone freezes up all the timne since it is constantly trying to sync 14k emails.
thats what i have thus far. the email works mostly. but the popup is crushing my soul.
any feedback would be greatly appreciated.
thanks guys,
jason

jason370 said:
thanks for the replies. ill try ot be a bit clearer:
there are several ways to go about installing hotmail; i believe i've tried them all, with every possible configuration. they are as follows:
(please note that not only do i have sense disabled, i do nto have sense installed on my rom (see sig.)
windows live msgclient:
-- i constantly recieve the message "windows live is temporarily unavailable, please try again". keep in mind that i have exchange mail pushed in real time and two gmail accounts which sync every 5 minutes, no issues with them whatsoever.
here are my windows live msgclient configurations:
1) today screen options are unchecked
2) sync options: only "sync email" is checked
3) sync schedule: every 15 minutes, although ive tried manual and triead real time, same results.
4) syc status: synchronized
5) roaming: both boxes are checked, but ive also had them unchecked, no difference in results. still get this "windows live is temporarily unavailable, please try again"
6) messenger: unchecked
7) email: preview size is 15k but ive also tried every other setting, no difference. the other two boxes are checked but i have also had trhem unchecked as well, no difference.
8) about: version 10.7.0061.2000
after this failed for the millionth time, i tried using the htc email client setup instead. and uninstalled the windows live client. i get that same message constantly, AAAAAND my phone freezes up all the timne since it is constantly trying to sync 14k emails.
thats what i have thus far. the email works mostly. but the popup is crushing my soul.
any feedback would be greatly appreciated.
thanks guys,
jason
Click to expand...
Click to collapse
You need an option in the setup to only have it pull from the last week or less off the server. Otherwise there is no way that I know of besides deleting all of your old emails on hotmail to keep it from pulling everything on their server, which will crash your phone depending on how many emails you have on there. Window's Mobile setup lets you pick how many days worth you need when setting up Yahoo.
Did you log in to the hotmail website? I know they made some changes recently to an Exchange server format. I know that with my exchange account it doesn't give me the option. It pulls everything off the server. So I move old emails to a folder that I created on my local hard drive and move them every week or so.
Is there an option to move emails to a folder on your local hard drive in Hotmail? OR maybe you can set it up on the website so that it only pulls a few days worth?
Found this article: http://www.zdnet.co.uk/blogs/zdnet-uk-first-take-10013312/hotmail-exchange-activesync-10018413/

ahhh haaa!
http://www.microsoft.com/downloads/...89-af2e-41f9-a175-f93e1377959f&displayLang=en
no idea if this will work. probably not but at least im not taking crazy pills here.

jason370 said:
ahhh haaa!
http://www.microsoft.com/downloads/...89-af2e-41f9-a175-f93e1377959f&displayLang=en
no idea if this will work. probably not but at least im not taking crazy pills here.
Click to expand...
Click to collapse
Yep. I bet you can set it up in that program. Either a local hard drive folder to move your old emails to or set it up to pull from a certain number of days. Now you are cooking with grease...

crisisinthecity said:
Yep. I bet you can set it up in that program. Either a local hard drive folder to move your old emails to or set it up to pull from a certain number of days. Now you are cooking with grease...
Click to expand...
Click to collapse
its showing up in my exhange mail on my pc, but im not seeing any folder option for the exchange mail on my hd2. can multiple exchane mail accts be set up on the hd2? not sure im doing any better here,
argh.
jason

Use exchange setup. Works great for me!.

jason370 said:
its showing up in my exhange mail on my pc, but im not seeing any folder option for the exchange mail on my hd2. can multiple exchane mail accts be set up on the hd2? not sure im doing any better here,
argh.
jason
Click to expand...
Click to collapse
Pretty sure you can't have two exchange accounts on the phone.

crisisinthecity said:
Pretty sure you can't have two exchange accounts on the phone.
Click to expand...
Click to collapse
that would seem to be the case. argh