Related
Over the past few weeks I have had reason to email HTC Support on a number of occasions as have a lot of you.
There was the disgraceful forced push automatic update that did not work for most, there is the flawed hotfix that causes a whole new bug for some etc etc.
I have sent them 5 emails in the past three weeks. I have received NO responses whatsoever!! For the love of god!
If you are dissatisfied with HTC then help me let them know. Make your voice heard, that's one of the advantages of online communities, they can lead to more power for consumers by grouping and info sharing.
I have paid a LOT of money for my HD, surely they should respond to my emails.
Yep, no response back from them in over a week with regard to various TouchFlo / WM bugs.
Not a great start. . .
Add to that that the Qualcomm chip is a dog in terms of performance. God only knows why they use it???
what do you expect???
they have your money if you bought a sim free product....
they have your networks money if you got the handset on a contract....
what do they care, exactly they dont!
i waited 3 months for a reply via email, it basically refered me back to their helpline, which was as much use as a chocolate fire guard!
Poor quality english langauge spoken, and all they wanted to do was sell me more htc products at extremely high prices.
if only the CEO of HTC was aware of how his employee's and company treat his customers.....
I never wrote to them, but seeing that we relay more on this site for fixes than on oficial htc releases seems to confirm they dont care much about customers.
Apple release more updates than them
I wrote to HTC support two days ago and get a response two hours later - very good.
Greetings
Hello
I wrote several Emails regarding the Touch Diamond and never got an answer.
I wrote to german and global support.
NOTHING
THe Support seem terrible ( but the devices are good )
Telephone
Have any of you attempted to contact them by telephone?
I tried the phone a month or so ago, wa son hold for about 10 minutes so gave up. I figure if they are poor at responding to emails then they dont take support seriously in general.
truly terrible, makes me so angry.
oh cmon guys, the receive like >100 emails per hour. do u think they will take time to answer you regarding autoupgrade and hotfix with bugs? what do you expect, press #5840987* and your phone works? they don't even lose time emailing about autoupgrade with text "HARD RESET", cuz that's u'r problem. and hotfix? what reply do you want to receive? "HELLO, OKEY, THANK YOU FOR YOUR EMAIL, WE DIDN'T FIND THAT, HERE YOU GO A NEW ONE"?!!?!?!? they got your mail about bug, and forwarded to programming/etc team
the customer support for HTC
SUCKS!
and thats hows it is.....
HTC website support section, should say for any assistance, support, fixes - please contact xda-developers.com
@SALLCHO
Are you kidding or do you think really like you wrote ?
Hey Man - I paid 600 Euro - many paid around 700 USD for the device and I think I/we can get for our money a WORKING product.
It is ashame that the devices from HTC come out with many bugs.
It would be better to release minor new devices and get the software running well.
Look at the iphone - every three month a major update with tons of fixes and sometimes new feature
HTC would do great to get fixes and enhamcements to their smartphones, too - because that is the nice thing on SMARTphones - they can be enhanced
We paid even more for the xda flame and we do not get any support from O2.
Do not wait, trust community like this one.
I emailed them what should have been a straightforward question, three weeks later got an email saying call us. Had a bigger problem with my phone called them, went through to a worse then useless Indian call center who just kept saying talk to the person who sold it to you.....
CRAP!
Hi Guys,
This is all getting very interesting. Firstly let me state that i have an HD2 so this isnt one of those threads complaining about not getting one etc etc...
Mine has no issues whatsoever. The only problem i had was with the camera and this has been fixed completely by todays release of a camera update.
So... i have just read on the Vodafone forums that Vodafone will no longer be stocking the HD2!!!! This little snippet of info was posted by an official Vodafone rep.
I am now hearing similar stories from T-Mobile.
Is anyone here in know about whats going on? loads of rumours flying around at the moment....
http://forum.vodafone.co.uk/index.php?showtopic=44113
MasterTP said:
http://forum.vodafone.co.uk/index.php?showtopic=44113
Click to expand...
Click to collapse
nice one mate.... thats cleared that up!
shame though... i was up for a bit of drama!!
oh dear... seems its not over... the post above was written yesterday whereas the following was posted TODAY by vodafone:
Hi guys,
Just to clarify, Vodafone stores are no longer stocking the HD2.
There is limited stock online, however once this has gone, there won’t be any further coming into stock.
All the best,
Jenny
eForum Team
check this thread: http://forum.vodafone.co.uk/index.php?showtopic=44210
lol this happens every time a new handset comes out.
Operator A says 'we don't have any as it's been recalled/firmware update/whatever' so you don't go running off to operator B.
I'd be amazed if this is being withdrawn from any supplier.
I'll believe what HTC (and common sense) is saying though..
im on the edge of my seat waiting to see what happens next tbh...
We should see an update from Vodafone posted soon in the thread i linked above.
Ok... its official... they've pulled it!!!!!
Hello everyone,
As promised, here's our update:
We won't be re-stocking the HTC HD2 for general consumer sales once our current devices sell out. There's been a great deal of interest since we made the HTC HD2 available to buy in November and our initial supply quickly sold out. With subsequent deliveries of stock we've prioritised the fulfilment of back orders for the device.[/size] Given the wide and expanding range of smartphones available to Vodafone customers, including the iPhone in early 2010, we're confident that we continue to offer the broadest range of devices to our customers, more details of which can be found at http://shop.vodafone.co.uk/shop/mobile-phones/all-phones
Kind regards,
Tom
eForum Team
Official Vodafone thread with this announcement here:
http://forum.vodafone.co.uk/index.php?showtopic=43677
Praise the lord for o2
seems a very stupid decision on vodafone's part, especially as the official comment they seem to be giving to press is that there is no room for the HD2 amongst their current and future smartphone lineup. Surely they would have known what handsets they have and will be getting soon, they should never have sold the HD2 if they were going to stop selling it after a few weeks.
Glad I got mine when I did. But this is a terrible move by Vodafone. Why stop selling one of the best current smartphones on the market less than a month after you introduce it!
madindehead said:
Glad I got mine when I did. But this is a terrible move by Vodafone. Why stop selling one of the best current smartphones on the market less than a month after you introduce it!
Click to expand...
Click to collapse
...because it's pretty much a crock for the average user? Can't send SMS without problems, quality of calls audio chronically bad, almost impossible to type on due to the crappy keyboard and Win Mob is generally a nightmare for all but the most techy of people??
sunking101 said:
...because it's pretty much a crock for the average user? Can't send SMS without problems, quality of calls audio chronically bad, almost impossible to type on due to the crappy keyboard and Win Mob is generally a nightmare for all but the most techy of people??
Click to expand...
Click to collapse
Just spoken to a guy at Vodafone over the phone about this. He said this was the first he had heard about it. He also told me, that compared to all other phones, the people who phoned about problems on HTC phones was a LOT smaller than the list of people who phoned with problems on other ones.
And sorry sunking101, but have you used the HD2 for a prolonged period of time. The keyboard only takes some getting used to, because of the capacitive screen. Windows Mobile is NOT a nightmare to use. This is just a lot of crap spouted by review sites, tech blogs and Android and iPhone OS users.
Sure, it has some flaws. But most of these can be fixed. And Windows Mobile gives a LOT more functionality, which I think is worth a bit of getting used to.
mndl632 said:
seems a very stupid decision on vodafone's part, especially as the official comment they seem to be giving to press is that there is no room for the HD2 amongst their current and future smartphone lineup. Surely they would have known what handsets they have and will be getting soon, they should never have sold the HD2 if they were going to stop selling it after a few weeks.
Click to expand...
Click to collapse
That's probably down to poor market research lol - they've obviously planned on the iphone selling like hot cakes when they get them and have totally overlooked the possibility of the HD2 flying off the shelves... my guess is that they have pre-ordered absolute tons of iphones that they'll have no chance of flogging if many of their customers get an HD2.
I have to say that I got one from them and that apart from the camera issue (obviously now fixed) I have none of the other major problems (touch wood it stays that way! ) - sms are fine, call quality is fine, keyboard is fine.
madindehead said:
Just spoken to a guy at Vodafone over the phone about this. He said this was the first he had heard about it. He also told me, that compared to all other phones, the people who phoned about problems on HTC phones was a LOT smaller than the list of people who phoned with problems on other ones.
And sorry sunking101, but have you used the HD2 for a prolonged period of time. The keyboard only takes some getting used to, because of the capacitive screen. Windows Mobile is NOT a nightmare to use. This is just a lot of crap spouted by review sites, tech blogs and Android and iPhone OS users.
Sure, it has some flaws. But most of these can be fixed. And Windows Mobile gives a LOT more functionality, which I think is worth a bit of getting used to.
Click to expand...
Click to collapse
I've used it for around 2 weeks now and the keyboard is horrendous. There are certain features that I absolutely love - the screen for one, internet browsing, the decent You Tube app and internet sharing but the basic features of a mobile phone seem to have been forgotten by HTC. This phone is awful for calls (terribly loud even on the lowest volume setting and distorted, crackly audio), awful for texting (nasty keyboard, delays with SMS sending and receiving, plus occasionally texts going to the wrong person!!!) and the calendar is poor. The camera is ok in my book, as is the size of the device. It's just the basics it gets wrong and ultimately they're the most important for most users.
Fair enough mate. I personally, have had zero issues with call quality or texting. Sometimes a hard reset can fix those issues =p
The keyboard simply need getting used to.
To be honest I smell a rat here, I have had an HD2 now for about 4 week and it has been fine in fact it’s the best phone I have ever used. No problems at all.
I followed the HD2 for months on loads of forums and there seems to be a small but very vocal number of people going on about how god awful the phone is, how is has major problems and is a waste of time and money. Most of these posters are new to the forums that they post in and almost seem to have joined to have a go at the HD2. (sunking101 Join Date: Nov 2009)
http://forum.xda-developers.com/showthread.php?t=583618
Now I know it’s not perfect and will have faults but to be honest I have seem this so often that I am starting to think it’s a campaign to put people off the HD2. This story seem to me to be more of the same, I find it hard to believe that Vodafone would go the trouble to test and clear the phone for it network only to stock it for what two weeks?
sunking101 said:
I've used it for around 2 weeks now and the keyboard is horrendous. There are certain features that I absolutely love - the screen for one, internet browsing, the decent You Tube app and internet sharing but the basic features of a mobile phone seem to have been forgotten by HTC. This phone is awful for calls (terribly loud even on the lowest volume setting and distorted, crackly audio), awful for texting (nasty keyboard, delays with SMS sending and receiving, plus occasionally texts going to the wrong person!!!) and the calendar is poor. The camera is ok in my book, as is the size of the device. It's just the basics it gets wrong and ultimately they're the most important for most users.
Click to expand...
Click to collapse
Two weeks and we've all had to put up with your trolling every step of the way. Given that nobody else seems to be suffering from all the problems that you are it's pretty safe to assume that you are the problem, not the phone. I'd recommend that you replace your HD2 with something simple like a Motorola RAZR that you won't find too confusing.
Audio Oblivion said:
Ok... its official... they've pulled it!!!!!
Hello everyone,
As promised, here's our update:
We won't be re-stocking the HTC HD2 for general consumer sales once our current devices sell out. There's been a great deal of interest since we made the HTC HD2 available to buy in November and our initial supply quickly sold out. With subsequent deliveries of stock we've prioritised the fulfilment of back orders for the device.[/size] Given the wide and expanding range of smartphones available to Vodafone customers, including the iPhone in early 2010, we're confident that we continue to offer the broadest range of devices to our customers, more details of which can be found at http://shop.vodafone.co.uk/shop/mobile-phones/all-phones
Kind regards,
Tom
eForum Team
Official Vodafone thread with this announcement here:
http://forum.vodafone.co.uk/index.php?showtopic=43677
Click to expand...
Click to collapse
Hmmm actually just noticed the bit that says "general consumer sales" so it could be that it's going to be for business sales only?
Isadora said:
That's probably down to poor market research lol - they've obviously planned on the iphone selling like hot cakes when they get them and have totally overlooked the possibility of the HD2 flying off the shelves... my guess is that they have pre-ordered absolute tons of iphones that they'll have no chance of flogging if many of their customers get an HD2.
I have to say that I got one from them and that apart from the camera issue (obviously now fixed) I have none of the other major problems (touch wood it stays that way! ) - sms are fine, call quality is fine, keyboard is fine.
Click to expand...
Click to collapse
No doubt the iphone will sell quite well when it does come out on vodafone but in the store i work at for o2 we've had more people over the last couple of weeks ask about the hd2 then any other phone, so vodafone could lose quite a few customers who wanted the hd2 over an iphone as a result of this decision
After dealing with all the delays, non-existent support and updates and failed promises to ship the phone with next day shipping, I decided that I had tolerated enough and demanded my money back. Hopefully that is easy.
Here's why Dell Venue Pro sucks:
1. Too big. Usually big is a 'good' thing according to the trend of 2010. However, when it's big but also thick, it reminds me of my iPAQ from 12 years ago. With the Otter Case it gets even worse.
2. Horrible Camera. It's slow to activate unlike the Focus, and it takes blurry pictures even in just slightly dim light. I know that no camera phones can take pictures in dim light well, but DVP's camera is blurry even in a room during the day. My T-Mo G1 can do better than that.
3. No 4G. Just a UI change is not enough to switch phones and pay more per month as I had been using Android, and all the newest droids out there have way faster speeds that can even do video chat.
4. Keyboard is not that well integrated. Turns out the "fn" key and "shift" key are highly unpredictable, since it doesn't have any indicator that it's simply on or locked on. I mistyped more password than I did with the soft keyboard. Therefore, it's not worth the bulk.
5. Thoroughly unhackable. No SD Card slot access. No tethering trick. No screenshot trick.
6. Bottom buttons are capacitive. Looking back, the dev phone was perhaps the only great phone because they have hard buttons for Back, Windows and Search keys. Using touch buttons for these important commands make the OS experience finicky. For example, it's too easy to hit the Bing button accidentally while taking photos. It was also way too easy to got kicked out of a game - and having the resume afterwards makes things worse.
7. No confidence left for Dell Mobility, or even Dell in general: They folded the mobile division already. Their updates for Dell Aero and Dell Streak took months and months to fulfill, so how will the DVP be any different? We had already suffered through the lack of information on shipping, and I would expect firmware updates not to be any different.
8. This thing crashes. Unlike some other users here, mine crashes even when Wifi is off. The crashes are all random and not confined to Marketplace or 3rd party apps. If Dell was not so irresponsible, I would ask for an exchange instead of a return, but this is a dealbreaker to me.
One thing I am glad about it is, I had waited long enough to find out about Samsung's Omnia 8, and probably better phones to come in CES and Mobile World Congress.
Thanks, Dell, for being awful, and ruining what would be a good phone.
I plan on giving Dell one more shot. I've been waiting a week now for my replacement. I'll wait for that replacement (even if it takes another week or two) and if the replacement is unstable or has any other problem then I'll return it and pick another phone.
You are right, this phone could be near perfect. It just seems that Dell rushed it.
I'm in the same boat. I love the phone except a few major problems.
1- WiFi Crashing
2- Bluetooth not staying connected
Below are WP7 issues
3- Cannot sync with Outlook
4-No mass storage
5- Cannot connect to hidden WiFi networks!!!!
I miss cut and past but can live without it I need the rest fixed if I'm going to be able to keep it.
rsacipher said:
I'm in the same boat. I love the phone except a few major problems.
1- WiFi Crashing
2- Bluetooth not staying connected
Below are WP7 issues
3- Cannot sync with Outlook
4-No mass storage
5- Cannot connect to hidden WiFi networks!!!!
I miss cut and past but can live without it I need the rest fixed if I'm going to be able to keep it.
Click to expand...
Click to collapse
I don't know....my WiFi lags but doesn't crash. My BT is fine. Outlook syncs fine, but I've been syncing cloud stuff fine. Storage, I have 16gigs. Will I use more..who knows or cares. Hidden WiFi...something strange about that. Its hidden for a reason, if dvp could see it, ITT wouldn't be hidden. Seems like homey reasons to quit to me. But then again , you're not me. I got what I expected. Is it 100% perfect? Nope...but I wasn't expecting it to be. I wonder if iphone4 people are returning it because of the alarm...to me the best reason to return a phone is...i don't like it. All other reasons show up on most other phones too... Just my opinion
this phone has more problems now that i think about it. but mines a keeper. i like the windows UI and the look of the dvp. its rare and you cant just buy it at, say, tmobile stores. =D
I love the phone but you know as much as I love it I can't use a phone that doesn't work. When I pay $550 for a phone I think the least it can do is work so as much as it kills me I called them last night and told them I want my money back. I gave them a week or so to see if they would give some responce to the problems posted on the forums but nothing which means they're not going to fix the problems or they're going to be real slow about it. And the whole 30days thing you guys have over here means I cant really wait around to find out so I'll have my money back thanks!
The problems I had with the phone were numerous:
- WiFi crashing constantly
- bluetooth constantly disconnecting from car kit
- 3G signal loss and complete network loss
- white noise in earphones
...and then to top it all off, and this is a WP7 issue more so than a DVP issue - however the marketplace works and because I used my old windows live id to setup the phone, M$ basically still think I'm in Ireland for whatever reason and as a result I can't download any of the good stuff eg: Netflix, LastFM etc... and some apps I download are for european region instead of US and so are completely useless to me.
Anyway all in all I had no choice but to get a refund. Bummer!
This venue pro will be going back for the same reasons which have been found in this post.
1. No 4G. Just a UI change is not enough to switch phones and pay more per month as I had been using Android, and all the newest droids out there have way faster speeds that can even do video chat.
2. Keyboard is not that well integrated. Turns out the "fn" key and "shift" key are highly unpredictable, since it doesn't have any indicator that it's simply on or locked on. I mistyped more password than I did with the soft keyboard. Therefore, it's not worth the bulk.
3. Thoroughly unhackable. No SD Card slot access. No tethering trick. No screenshot trick.
4. Bottom buttons are capacitive. Looking back, the dev phone was perhaps the only great phone because they have hard buttons for Back, Windows and Search keys. Using touch buttons for these important commands make the OS experience finicky. For example, it's too easy to hit the Bing button accidentally while taking photos. It was also way too easy to got kicked out of a game - and having the resume afterwards makes things worse.
5. No confidence left for Dell Mobility, or even Dell in general: They folded the mobile division already. Their updates for Dell Aero and Dell Streak took months and months to fulfill, so how will the DVP be any different? We had already suffered through the lack of information on shipping, and I would expect firmware updates not to be any different.
6. This thing crashes. Unlike some other users here, mine crashes even when Wifi is off. The crashes are all random and not confined to Marketplace or 3rd party apps. If Dell was not so irresponsible, I would ask for an exchange instead of a return, but this is a dealbreaker to me.
I no longer feel confident with DELL. Furthermore, I dont like how we were treated throughout this launch, especially in a economy when spending 500+ dollars on a item is a luxury. I have purchased phones outright before and have never gone through a process like this.
I wanted to believe that this phone could of been more but if I wait until my 30 days are up I will be s### out of luck. I'll see what CES has up its sleeve.
This venue is definitely going back unless something miraculously happens with DELL or Microsoft regarding the phones OS. I doubt it though.
alodar1 said:
I don't know....my WiFi lags but doesn't crash. My BT is fine. Outlook syncs fine, but I've been syncing cloud stuff fine. Storage, I have 16gigs. Will I use more..who knows or cares. Hidden WiFi...something strange about that. Its hidden for a reason, if dvp could see it, ITT wouldn't be hidden. Seems like homey reasons to quit to me. But then again , you're not me. I got what I expected. Is it 100% perfect? Nope...but I wasn't expecting it to be. I wonder if iphone4 people are returning it because of the alarm...to me the best reason to return a phone is...i don't like it. All other reasons show up on most other phones too... Just my opinion
Click to expand...
Click to collapse
The phone syncs with Exchange not Outlook, 16GB is good for storage if all you want is music and videos, forget if you want other files and there is no explorer to find files anyways.
My company hides their SSID as many companies do, if you have the settings you can connect and my WM5 phones would connect but I can't with the latest and greatest from MS while people at my company with Android and iPhones connect with no issues.
For the money I spent I wasn't expecting a beta unit because this thing was not ready for primetime.
I'm keeping my 8GB model. I don't have any crashing issues whether or not WiFi is on.
It would be nice if the cam were better and there wasn't some slight hissing through headphones during quiet segments of music, but neither of these are deal breakers to me. Supposedly Dell is working on updating the cam software, but again, not a huge deal to me.
It it going back.
Dell support is no good and rude, most don't even know what the DVP is. Every step of my dealing with dell has been a pain from getting my phone to the 4 hours it took trying to get it activated with the rep from dell who kept trying to get me off the line so he could "call me back."
The phone is very nice but so not worth the hassle. Dell has given me the worst customer service I have ever had, no way in hell I am gonna be stuck dealing with them for the next 2 years.
Mine for some reason would not turn on unless I popped the battery multiple times. Kept losing service on the 2g/3g switch, photos were absolute trash.
I will miss what could of been, but this thing is going back. On to my iPhone.
Thanks To You All
Hi Ladies and Gents
I'm fairly new to these forums and just wanted to say thanks to you all for the great feed back on the DVP!! I'm from Canada, and as you all know we can't get the device up here unless we provide a US address...I've been working around this issue which I finally resolved, and now for the past 2 weeks or so have been going back and forth between the DVP or a Nexxus S. I soooo love the form factor of the DVP, but have decided that it's to risky to take a chance on getting a somewhat flawless device to work up here...it's going to take a lot of time and effort to get either of these devices, so I want to make the correct choice the first time....I to have had issues calling Dell just to try and figure out how to ship the darn thing, and have been bounced around so many times!!! Their CS is garbage...none of them know anything about the device!! I was willing to get it even with the RAM issues and the no multitasking/cut and paste, but all the other issues are just to great of a hurdle to jump. I know the Nexus S has it issues but it being pure Google, I know the support will be there...
Thanks Again for making a very hard decision that much easier, and good luck to you all whether you keep your DVP or send it back!!
Cheers!!
pakkei said:
4. Keyboard is not that well integrated. Turns out the "fn" key and "shift" key are highly unpredictable, since it doesn't have any indicator that it's simply on or locked on. I mistyped more password than I did with the soft keyboard. Therefore, it's not worth the bulk.
Click to expand...
Click to collapse
This is not true, there is a symbol next to the (left) battery indicator, an arrow for caps and keep pressing the arrow button for caps lock, the icon changes
same way there is an icon for fn key
eyan15 said:
This is not true, there is a symbol next to the (left) battery indicator, an arrow for caps and keep pressing the arrow button for caps lock, the icon changes
same way there is an icon for fn key
Click to expand...
Click to collapse
Thanks for the tip. I was used to Android where the indicator is right at the cursor.
Already shipped it back in favor of my nexus S. Got tired of the constant crashes and decided I didn't want to be an early adopter of W7
Sent from my Nexus S using XDA App
think its interesting, well actually I think its funny really, and anyone on this thread with a long device history on this forum can attest,the actual reasons people give for liking or not liking a device. I extend that comment to the iPhone and nexus brands, as well as others. For example:
Crashes: every phone crashes. Everyone. Read the Engadget review about the crash macine....sorry , the nexus s. they all crash somewhere
..period
Camera: they all suck. If you're using a Dell but expect a Nikon , then your expectation sucks. Some are better, but none are good.
Configuration: don't even sit there and tell me what great configuration schemes Android has. The configuration is just as spacey on those devices too. How easy is it to get hotmail on iPhone? As easy as Google maps on wp7?
Cloud stuff: huh, what? Bottom line is it takes understanding and preparation. Once done, its done. Don't trust the Microsoft cloud, but trust the Google cloud...good luck with that.
Support: did someone sat Google support? I call bull****.
Best reason for returning the Dvp I have read so far is, "I tried the Nexus S, and it worked better for me". Great answer!!! Guy just stood up and said it. Cool. Not some bs answer like WiFi crashing...someone will find you over in some other forum posting about your other new phone crashing ...you know its true.
BTW, I heard the iPhone alarm still doesn't work, and what's this I'm reading about the latest undocumented feature on the Nexus. And the Incredible is doing what?? Droid!!! Great commercials.
I just like my Dell. I like my HD7 too. If you don't,that's fine...just watch the excuses...sorry, I mean reasons.
I want the one with the WiFi and most gb's.
Sorry for the rant...check out the other forums here and see if what I say isn't true!
alodar1 said:
think its interesting, well actually I think its funny really, and anyone on this thread with a long device history on this forum can attest,the actual reasons people give for liking or not liking a device. I extend that comment to the iPhone and nexus brands, as well as others. For example:
Crashes: every phone crashes. Everyone. Read the Engadget review about the crash macine....sorry , the nexus s. they all crash somewhere
..period
Camera: they all suck. If you're using a Dell but expect a Nikon , then your expectation sucks. Some are better, but none are good.
Configuration: don't even sit there and tell me what great configuration schemes Android has. The configuration is just as spacey on those devices too. How easy is it to get hotmail on iPhone? As easy as Google maps on wp7?
Cloud stuff: huh, what? Bottom line is it takes understanding and preparation. Once done, its done. Don't trust the Microsoft cloud, but trust the Google cloud...good luck with that.
Support: did someone sat Google support? I call bull****.
Best reason for returning the Dvp I have read so far is, "I tried the Nexus S, and it worked better for me". Great answer!!! Guy just stood up and said it. Cool. Not some bs answer like WiFi crashing...someone will find you over in some other forum posting about your other new phone crashing ...you know its true.
BTW, I heard the iPhone alarm still doesn't work, and what's this I'm reading about the latest undocumented feature on the Nexus. And the Incredible is doing what?? Droid!!! Great commercials.
I just like my Dell. I like my HD7 too. If you don't,that's fine...just watch the excuses...sorry, I mean reasons.
I want the one with the WiFi and most gb's.
Sorry for the rant...check out the other forums here and see if what I say isn't true!
Click to expand...
Click to collapse
Classic and spot on! The DVP isn't perfect, but its not the first, and won't be the last buggy phone to be released, and certainly if someone isn't happy with it they should return it. I tried an hd7, didn't like it and returned it, no fuss no muss. And I should say, I'm happy enough with mine and am keeping it, worst case scenario I use it for six months then get some other wp7 AWS device, if there ever is one.
alodar1 said:
BTW, I heard the iPhone alarm still doesn't work, and what's this I'm reading about the latest undocumented feature on the Nexus.
Click to expand...
Click to collapse
Lol, this is your best point? An alarm clock?
How about WinPho 7 alarm not overriding the music volume and not even going off?
As for crashes I can count the amount of time my iPhone has crashed on 1 hand and the amount of time my nexus one has crashed on 2. I apologize if I want something to work when I buy it. The DVP wouldn't even power on in some cases without pulling the battery. I'm sorry but if the phone is a headache just to turn on then I don't want it. Perhaps you disagree, but there is no need to come in here on a high horse trying to dictate what we should expect from a phones camera, or general usage.
Do I expect a nikon?
No I expect something that can take a decent shot ala the iPhone/Nexus 1/Nokia N8. Obviously there are phones on the market capable of taking great shots,so why should I as a consumer expect lesser performance? If you like a half-ass phone then so be it.
It the DVP the worst phone on the market?
No there is much worst out there, but once again there is much better and as a consumer I am going to go with what is best. I returned mine and hopefully another company gets it right eventually. But honestly the argument that there are buggier phones is pathetic.
alodar1 said:
think its interesting, well actually I think its funny really, and anyone on this thread with a long device history on this forum can attest,the actual reasons people give for liking or not liking a device. I extend that comment to the iPhone and nexus brands, as well as others. For example:
Crashes: every phone crashes. Everyone. Read the Engadget review about the crash macine....sorry , the nexus s. they all crash somewhere
..period
Camera: they all suck. If you're using a Dell but expect a Nikon , then your expectation sucks. Some are better, but none are good.
Configuration: don't even sit there and tell me what great configuration schemes Android has. The configuration is just as spacey on those devices too. How easy is it to get hotmail on iPhone? As easy as Google maps on wp7?
Cloud stuff: huh, what? Bottom line is it takes understanding and preparation. Once done, its done. Don't trust the Microsoft cloud, but trust the Google cloud...good luck with that.
Support: did someone sat Google support? I call bull****.
Best reason for returning the Dvp I have read so far is, "I tried the Nexus S, and it worked better for me". Great answer!!! Guy just stood up and said it. Cool. Not some bs answer like WiFi crashing...someone will find you over in some other forum posting about your other new phone crashing ...you know its true.
BTW, I heard the iPhone alarm still doesn't work, and what's this I'm reading about the latest undocumented feature on the Nexus. And the Incredible is doing what?? Droid!!! Great commercials.
I just like my Dell. I like my HD7 too. If you don't,that's fine...just watch the excuses...sorry, I mean reasons.
I want the one with the WiFi and most gb's.
Sorry for the rant...check out the other forums here and see if what I say isn't true!
Click to expand...
Click to collapse
With this kind of reasoning you might as well be happy buying a Vertu.
"Hey, this thing takes photos, and can read gmail too!!!!!! I just like my Vertu. If you don't like it, you have a problem!!"
All that I said was that the DVP is bigger than I need, and the keyboard is not as advantageous as I thought it to be. The camera is objectively worse than many camera phones out there, and Dell does not inspire confidence on whether there will even be firmware fixes or not. It's all pretty logical, IMO.
Seriously, don't get offended when people compare it with iPhone or Nexus S. I already tried to be fanboy-sensitive by comparing it to Samsung Focus. But if my post induces potential buyer's remorse on you, it's not my problem. This thread is to be shared with those who already had our remorse.
I love this phone but am hoping that they fix the issues. Most of the bugs that people have should be fixable with a replacement device. The crazy thing is that the initial Engineering Sample that I had seemed to have the least issues. The 16GB model I have in my hands now crashes all the time so I am hoping that it is just a bad phone and when I get my replacement it works as expected.
I expect many will return their phones because of the whole exchange process which is frustrating to say the least.
personally as a non standard smartphone user i plan to keep the device barring hardware malfunction
not really a big talker or texter and i dont mind the crashes as long as they only happen once a day
i can see how a person might be upset though if they spent half a grand on a phone they can only use on tmobile that has issues
glad i didnt buy off contract even though ill be stuck on tmo for 2 years i can always get another phone that uses tmo bands at full price
http://www.facebook.com/pages/Froyogate/112615255487997
Just started this page, like it if you do. I will update tomorrow. I know it wont do much, but it makes me feel better. If anyone wants to help, PM me here or on Facebook.
Why worry about this when you see things progressing? You're wasting your time, watch development and you will be happier than you would be with stock froyo anyway.
I see things progressing because off our devs, not because of verizon or samsung. I'm tired of big business getting away with anything they want. I get your point, but I'm still trying to get answers.
Sent from my SCH-I500 using XDA Premium App
Quite frankly, no one will care about a Facebook page. Even if everyone on XDA with a Fascinate liked it, it still wouldn't be anywhere near an impressive number.
And Verizon/Samsung haven't really 'lied' to us (not counting their lower level reps, but no one should be trusting them anyways), they've never officially promised any sort of release date AFAIK... meaning long as they eventually release it, they'll have kept their promise (things like 'soon' are totally subjective, which is why they say them).
Verizon/Samsung have, simply put, just given us terrible support. We're low priority for them- we're basically an offbrand (i.e. not a Droid) phone, with a relatively small userbase. We're small fish in a big sea. Taken on top of Verizon & Samsungs already poor support, it really shouldn't be a surprise to us that we're still waiting for Froyo (unfortunately that's a lot easier to realize in retrospect... if I'd realized it back then, I'd have likely gone with the Incredible).
It is so sad that we are considered "not a droid". The one thing that attracted me to my Fascinate was the nice hardware, sweet screen, and the Android OS. I don't know what I would do without the devs around here. It's a shame that we have been swept under the rug by Samsung and VZW.
Sent from my ComaVolted Fascinate running SC 2.9.2
KitsuneKnight said:
Quite frankly, no one will care about a Facebook page. Even if everyone on XDA with a Fascinate liked it, it still wouldn't be anywhere near an impressive number.
And Verizon/Samsung haven't really 'lied' to us (not counting their lower level reps, but no one should be trusting them anyways), they've never officially promised any sort of release date AFAIK... meaning long as they eventually release it, they'll have kept their promise (things like 'soon' are totally subjective, which is why they say them).
Verizon/Samsung have, simply put, just given us terrible support. We're low priority for them- we're basically an offbrand (i.e. not a Droid) phone, with a relatively small userbase. We're small fish in a big sea. Taken on top of Verizon & Samsungs already poor support, it really shouldn't be a surprise to us that we're still waiting for Froyo (unfortunately that's a lot easier to realize in retrospect... if I'd realized it back then, I'd have likely gone with the Incredible).
Click to expand...
Click to collapse
Agreed, but if we never take any action, the corportations will continue as usual and we will get even less actions. Corporations already run this country. Its not we the people anymore, its whatever corporate america buys in our congress.
Just like it! Is that a lot to ask?
Just vote with your wallet and don't buy samsung phones anymore.
Also, always make it a habite to tell anyone shopping for a phone about how bad samsung is and why they shouldn't buy a samsung phone.
It's amazing how many people are complaining about froyo, yet they get really excited when they hear about the Galaxy S 2 that's coming out soon!!!!
modus81 said:
Just vote with your wallet and don't buy samsung phones anymore.
Also, always make it a habite to tell anyone shopping for a phone about how bad samsung is and why they shouldn't buy a samsung phone.
It's amazing how many people are complaining about froyo, yet they get really excited when they hear about the Galaxy S 2 that's coming out soon!!!!
Click to expand...
Click to collapse
I will NEVER buy another samsung phone, Eff the Galaxy S2. It's too bad, the fascinate has some great qualities, but I refuse to give money to someone who doesn't care. I was burnt once, not gonna get me again. I'm debating if I leave Verizon, quite honestly.
I completely agree with you about voting with your wallet!
I will always argue that you should make your decisions based on the hardware. Not the software, not the manufacturer, not the carrier. Hardware will always win out, and Samsung makes great hardware.
Kevin Gossett said:
I will always argue that you should make your decisions based on the hardware. Not the software, not the manufacturer, not the carrier. Hardware will always win out, and Samsung makes great hardware.
Click to expand...
Click to collapse
I used to say the same thing, based upon past experience with numerous WinMo phones.
I no longer agree. Not in the least. I had a Samsung WinMo, but my last two WinMo phones were HTC. Compared to this Samsung.....
a) The Samsung pulls 300ma max from the PC USB port. That is fine. It only pulls 650ma max from a 5 volt adapter. The phone can consume well over 650ma to operate as a car GPS (screen bright, downloading map data, etc). So, the battery can rather quickly die even plugged into a high rate charger in the car. I have never seen an HTC phone do that. If the operating current goes up, the HTC pulls more current from the charger. Usually up to about 1 amp. So if it is plugged into a high rate charger, the HTC phones will never drain the battery even in the worst conditions. Charge rate FAIL.
b) In total darkness, it is too bright. In bright sun, it is too dim. You can go to manual mode, and adjust to a good level, but that misses the point of having the AUTO sensor... Auto brightness adjust FAIL.
c) On my phone, when used for a long while on charge at high brightness (car again), the four bottom buttons appear to be pressed randomly. The phone becomes a worthless brick. According to Verizon, this is fairly normal for the generated heat and there isn't anything I can do but not use it when it is charging. FAIL button sensor sensitivity. (though I believe this is just my phone being defective, and I can't get it fixed)
d) Charge plug. Who designed that piece of garbage. Pretty much every plug I have, and I have a lot of them, had to be cut up in the front side to allow it to fully seat in the Samsung jack. FAIL plug placement.
e) No notification LED. What??? FAIL.
f) Minor items like the mediocre loudspeaker placement, no camera button, and slippery back cover add up to another FAIL IMHO.
I used to think highly of Samsung devices from my past experience. This device has tarnished that image. I would only recommend this phone to someone because I thought they might want to buy this one that I have.
So, I sent an email to verizon, and this is what I got....
Good afternoon Mr. ****,
Thank you for contacting Verizon Wireless through our website. My name is Nicholas and resolving your issue is my top priority. I sincerely apologize that you are dissatisfied with the new froyo software update not being available for the Samsung Fascinate. I can recognize the importance in having the newest, most sophisticated software when purchasing new equipment. Despite all, I'm eager to assist with all of your concerns today.
Mr. *****, I can understand your urgency in regards to this matter. However, before new software is released, it must be approved by the manufacturer ( Samsung ) and Verizon Wireless. Therefore, based on this process I'm unable to provide a definitive answer as to when the froyo software update will be available for the Fascinate. This information is not readily available for the public. Nonetheless, if or when it becomes available you will receive a text on the handset prompting you to update your phone.
Additionally, based on your inconvenience I've issued a $ 50.00 courtesy credit on the account. The total credit amount of ( $ 50.00) , will appear on your next billing statement, ( Apr. 26, 2011 ), and will include an additional adjustment for taxes if applicable. You can check your revised balance immediately by dialing from you wireless device, # BAL and the SEND button. You will be connected with an automated system which will relay your account balance as a free text message to your wireless phone. You may also continue to listen and follow the voice prompts to receive the information airtime-free. You will be provided with the amount and date of your most recent payment, as well as your current balance due.
Lastly, I am also pleased to offer you the option of obtaining a new device with the software update currently, if it doesn't become available for the Fascinate. This offer will not extend your contract nor upgrade date. If you wish to take advantage of this option, you may contact me directly at ( 803 ) 231 - 1825 / Mon - Fri / 2:30pm. - 11:00pm. For your added convenience, below I've listed a link that includes our available device line - up. I hope you find this information to be beneficial:
So it does pay to continue to fight the good fight! I suggest you ALL email verizon and let them know your unhappy!!!
My old Samsung dumb-phone was wonderful. I took crap care of it, and it took a beating (I'd frequently toss it), I'd never give a single concern for maintaining the battery, it got great signal pretty much everywhere (when I went to the woods with a bunch of people, the people on AT&T would have a paper weight, the other people on Verizon would have occasional signal, and I'd have consistent, albeit poor, signal), and I'd easily go a week on a charge.
Occasionally I'd get hit by a software bug, like once ever several months, but over the several years I had the phone (5+ I think?), those were quite few in number.
My Fascinate, on the other hand, other than the screen the hardware seems moderate at best. The processor/GPU don't matter a lot long as they're at least as good as what 'most people' have, since generally programs are designed to be used on the more common phones. Now the GPU could have been leveraged on Gingerbread, but, we don't really have Gingerbread, although people like PK are working on it.
There's also 'only' 384 MBs of usable RAM in the phone, meaning less apps can be kept asleep in the background, causing apps to have to save their state & be restarted more often (IIRC, all the other Galaxy S phones have 512 usable!).
Then there's the GPS. It was flat out broken when Samsung released this phone, and I still have a horrible GPS- the other day it took ~25 minutes for the GPS to lock (even after downloading AGPS data, and getting the no help that cellular triangulation and wifi location services provides), just in time for us to miss the turn to our destination! (resulting in everyone agreeing that my phone "sucked").
No notification LED... we've had to work around that with 'No LED' and BLN- hardly ideal solutions... more like clever hacks. 802.11N also doesn't support the 5Ghz band, apparently... lovely. The battery life is also nothing to write home about. And there's quite a number of other shortcomings with this phone's hardware.
Is the Fascinate's hardware horrible? No, with the exception of the screen (which is quite good), most of it's around par, some above, some below. But the Fascinate's problem is it's crippled by horrible software! Our Devs will fix that, you say? So how's that CM7 working for you? MIUI? AOSP? Your options, at this point, are either use a hacked up Samsung ROM, or lose various hardware support. Is it because our devs suck? Hell no, they've long since shown they're damn good at what they do- but even so they can only do so much at a time. Take the best hardware in the world, but put **** software on it, and you've got ****. Bad software will ruin any hardware.
Good software on bad hardware, though, can at least make the hardware bearable. Next time, I'm picking my phone based off which actually has a fully custom ROMs ported to it, like MIUI or CyanogenMod- that should be a good indicator of how good the software support should be- then I'll go by hardware.
Edit: New post while I was writing... Does "obtaining a new device" mean, "trade in for a phone with Froyo"? If so... that's quite surprising, and it'd be interesting exactly what phones are available for that. Although, at this point, I just feel like taking it until my renewal comes around- all the phones are going to be far superior by then, and, with any luck, this sort of BS will have been reined in by Google.
Im going to call tomorrow and see what that means....but its a start. 50 bucks off my bill is nice!
modus81 said:
Just vote with your wallet and don't buy samsung phones anymore.
Also, always make it a habite to tell anyone shopping for a phone about how bad samsung is and why they shouldn't buy a samsung phone.
It's amazing how many people are complaining about froyo, yet they get really excited when they hear about the Galaxy S 2 that's coming out soon!!!!
Click to expand...
Click to collapse
but look at the specs on the galaxy S2, at least here in america its gonna have the samsung Exynos chip that is a 1.2 Ghz Dual Core, 1 GB of RAM a super AMOLED+ screen and does FULL HD VIDEO </Sarcasm>
sounds nice but knowing samsung it won't receive any support i've only had this phone since thursday and i really, really don't like it and wish that even with the locked bootloader i had gone with the droid X simply because i'd like to have gingerbread instead of eclair, though putting the miui alpha on it sorta make the fascinate worth while
420fan said:
So, I sent an email to verizon, and this is what I got....
Good afternoon Mr. ****,
Thank you for contacting Verizon Wireless through our website. My name is Nicholas and resolving your issue is my top priority. I sincerely apologize that you are dissatisfied with the new froyo software update not being available for the Samsung Fascinate. I can recognize the importance in having the newest, most sophisticated software when purchasing new equipment. Despite all, I'm eager to assist with all of your concerns today.
Mr. *****, I can understand your urgency in regards to this matter. However, before new software is released, it must be approved by the manufacturer ( Samsung ) and Verizon Wireless. Therefore, based on this process I'm unable to provide a definitive answer as to when the froyo software update will be available for the Fascinate. This information is not readily available for the public. Nonetheless, if or when it becomes available you will receive a text on the handset prompting you to update your phone.
Additionally, based on your inconvenience I've issued a $ 50.00 courtesy credit on the account. The total credit amount of ( $ 50.00) , will appear on your next billing statement, ( Apr. 26, 2011 ), and will include an additional adjustment for taxes if applicable. You can check your revised balance immediately by dialing from you wireless device, # BAL and the SEND button. You will be connected with an automated system which will relay your account balance as a free text message to your wireless phone. You may also continue to listen and follow the voice prompts to receive the information airtime-free. You will be provided with the amount and date of your most recent payment, as well as your current balance due.
Lastly, I am also pleased to offer you the option of obtaining a new device with the software update currently, if it doesn't become available for the Fascinate. This offer will not extend your contract nor upgrade date. If you wish to take advantage of this option, you may contact me directly at ( 803 ) 231 - 1825 / Mon - Fri / 2:30pm. - 11:00pm. For your added convenience, below I've listed a link that includes our available device line - up. I hope you find this information to be beneficial:
So it does pay to continue to fight the good fight! I suggest you ALL email verizon and let them know your unhappy!!!
Click to expand...
Click to collapse
If you dont mind me asking, what all was in your email? It may be beneficial to know the way you went about contacting them if there are those (like myself wishing to get a tbolt lol) that want to go this route. Also what email address did you send the complaint to?
Neuman.Tim said:
If you dont mind me asking, what all was in your email? It may be beneficial to know the way you went about contacting them if there are those (like myself wishing to get a tbolt lol) that want to go this route. Also what email address did you send the complaint to?
Click to expand...
Click to collapse
yea, I emailed and they called me back. They offered to give me a new phone line instead... I would also have to pay for another phone... Bogus... What did you tell them?
I've looked for the email on yhier website and all and I can't find it. Anyone got a quick link to it?
Sent from my ADR6400L using XDA Premium App
http://www.verizonwireless.com/b2c/contact/index.jsp
is the page I used.
Email I sent
Why am I still waiting for my fascinate to be updated to froyo? All the other galaxy S phones have received it, Samsung has given you the code, now I am curious as to why we still don't have it. I was told when I purchased the phone that it would be 'soon'. I did a lot of research and am tired of being lied to by your company. Your contract states that I can't lie to you, but your are not held responsible for what an agent tells me. WTF is that?? You will probably loose my business when my contract is up, and maybe even before if I can sell this phone. Why won't you take care of your existing customers? Too busy trying to sell 4G when its not even in my area. I was told 'soon' about that too! I understand that the email I will get will say Im sorry for the delay, but we are working hard at it....BLAH BLAH BLAH!!!!
420fan said:
I see things progressing because off our devs, not because of verizon or samsung. I'm tired of big business getting away with anything they want. I get your point, but I'm still trying to get answers.
Sent from my SCH-I500 using XDA Premium App
Click to expand...
Click to collapse
I'm afraid I have to disagree with you. While it's very true that our devs are to be applauded for their efforts, the very reason that we have working Froyo roms like SuperClean (aside from jt's AOSP, which still is lacking a few features) is because of leaked builds from Samsung/Verizon. Our devs did not make those, only released them and cleaned them up a bit. We have three leaked builds total now, so there is no longer any basis upon which to claim that the official update will not be released. They would not be putting that much work into builds for this phone if they did not intend to release it once it's complete. Also, I think we should be grateful that they are taking the time to properly fix issues like GPS, which the new radio does, instead of rushing a new release with more bugs.
I too am disappointed at the time it's taking for them to get this release out, but it is clearly coming, and soon, if the last leak is any evidence at all, so I think we all just need to remain patient for a little bit longer. However, I do have one question. We have had working Froyo roms here for quite some time now. If you're posting here on XDA, I can only assume you're interested in modifying your phone, as opposed to leaving it stock, since that is, after all, what XDA is all about. If that is true, why are you still complaining about the lack of official release? Just install SuperClean or your rom of choice and move on.
Sent from XDA Premium on my Super Clean Fascinate
I have an AT&T Samsung Galaxy s4. I have been encountering a very annoying problem. I am a heavy texter, I text over 10,000 texts per month. My primary phone has always been the iPhone and it is extremely smooth and amazing texting. However, I find it very annoying that when I am texting 2 people or more simultaneously on my samsung galaxy s4 I experience severe lag. For example if I'm typing a text message and and incoming text comes my phone lags. I remember experiencing this on the HTC Windows Phone 3 years ago and saw it was extremely annoying. I am very disappointed that such a new and expensive phone that is backed out with internal hardware cannot handle a text messaging conversation without having the experience significant lag. Very frustrated right now does anyone have a solution? I am very close to returning this phone and either getting a secondary iPhone or perhaps the HTC One.
thdaddy34 said:
I have an AT&T Samsung Galaxy s4. I have been encountering a very annoying problem. I am a heavy texter, I text over 10,000 texts per month. My primary phone has always been the iPhone and it is extremely smooth and amazing texting. However, I find it very annoying that when I am texting 2 people or more simultaneously on my samsung galaxy s4 I experience severe lag. For example if I'm typing a text message and and incoming text comes my phone lags. I remember experiencing this on the HTC Windows Phone 3 years ago and saw it was extremely annoying. I am very disappointed that such a new and expensive phone that is backed out with internal hardware cannot handle a text messaging conversation without having the experience significant lag. Very frustrated right now does anyone have a solution? I am very close to returning this phone and either getting a secondary iPhone or perhaps the HTC One.
Click to expand...
Click to collapse
Custom kernel and rom, fixed.
or just CM 10.1 if you want.
I was hoping that there was a solution other than Rooting the phone. I don't want to lose some of the Samsung features that would not function on roms.
thdaddy34 said:
I was hoping that there was a solution other than Rooting the phone. I don't want to lose some of the Samsung features that would not function on roms.
Click to expand...
Click to collapse
there are TW roms, kernels, and other messaging apps. i have CPU set differently than stock (500mhz with screen off, 1.3ghz on), GoSMS pro and GoLauncherEX that i use, and TouchWizUI frozen along with lots of other stuff i dont use frozen. no lag that way. Stock ROM stock Kernel, rooted, debloated, SIM unlocked. Nova launcher is quicker than GoLauncher, but i like the GoLauncher interface and icons better.
With TW roms/kernel you need root, but wont lose TW stuff like smart view, air gesture, etc etc. also wont lose IR blaster function.
Also try freezing S-voice in TiBU, that made a heck of a difference for me.
So let me get this straight Samsung wants us to call up $600 for a SPECed out phone that can't properly send and receive text messages without lagging and freezing the phone. Also Samsung wants us to buy a phone that doesn't even have autocorrect on it stock keyboard! This is ridiculous these are basic functions of any phone. They should be worried more about providing us with these basic functions make them as glitch free as possible before they worry about adding stupid and useless functions such as hand gestures and infrared. Hey I'm just frustrated right now. Everyday its something new and annoying with this phone.
thdaddy34 said:
So let me get this straight Samsung wants us to call up $600 for a SPECed out phone that can't properly send and receive text messages without lagging and freezing the phone. Also Samsung wants us to buy a phone that doesn't even have autocorrect on it stock keyboard! This is ridiculous these are basic functions of any phone. They should be worried more about providing us with these basic functions make them as glitch free as possible before they worry about adding stupid and useless functions such as hand gestures and infrared. Hey I'm just frustrated right now. Everyday its something new and annoying with this phone.
Click to expand...
Click to collapse
I know what you mean, I was the same. They'll update it and fix it... but if you don't wanna wait those are your options or the HTC One which is a pretty good choice.
thdaddy34 said:
So let me get this straight Samsung wants us to call up $600 for a SPECed out phone that can't properly send and receive text messages without lagging and freezing the phone. Also Samsung wants us to buy a phone that doesn't even have autocorrect on it stock keyboard! This is ridiculous these are basic functions of any phone. They should be worried more about providing us with these basic functions make them as glitch free as possible before they worry about adding stupid and useless functions such as hand gestures and infrared. Hey I'm just frustrated right now. Everyday its something new and annoying with this phone.
Click to expand...
Click to collapse
No, actually AT&T, Bell, Telus, and Virgin want that. Stock S4 ROM/UI is not as lag prone. Basic functions of a phone are some numbers, call and hang up features. And Autocorrect is patented in different forms, so that's an issue between the titans of mobiles an OS providers, whether it be software or hardware provider issues; maybe try a different messaging app. GoSMSpro has decent learning autocorrect. Others too.
Welcome to the 21st century, be glad your problems and issues are those of 1st world countries. Ive been/lived/worked in places that getting clean water is impossible and babies die every day of simple diseases or infections that here, in the 1st world, practically don't exist. And there are dozens of workarounds and ways to speed it up, etc. You bought the device; i hope you at least played with it first. Never buy anything sight unseen or without some foreknowledge about it.
The $600 you 'called up' (think you meant 'coughed up') is more than the worldwide median annual income. For a phone. Keep that in mind. Every time i start getting ticked at all the problems im having, i look at a picture i took some years back of kids in a village in Swaziland on a work trip; none survived a recent flu epidemic.
Slade8525 said:
No, actually AT&T, Bell, Telus, and Virgin want that. Stock S4 ROM/UI is not as lag prone. Basic functions of a phone are some numbers, call and hang up features. And Autocorrect is patented in different forms, so that's an issue between the titans of mobiles an OS providers, whether it be software or hardware provider issues; maybe try a different messaging app. GoSMSpro has decent learning autocorrect. Others too.
Welcome to the 21st century, be glad your problems and issues are those of 1st world countries. Ive been/lived/worked in places that getting clean water is impossible and babies die every day of simple diseases or infections that here, in the 1st world, practically don't exist. And there are dozens of workarounds and ways to speed it up, etc. You bought the device; i hope you at least played with it first. Never buy anything sight unseen or without some foreknowledge about it.
The $600 you 'called up' (think you meant 'coughed up') is more than the worldwide median annual income. For a phone. Keep that in mind. Every time i start getting ticked at all the problems im having, i look at a picture i took some years back of kids in a village in Swaziland on a work trip; none survived a recent flu epidemic.
Click to expand...
Click to collapse
First let me say that I am a heavy believer in charity and taking care of the "third" world as well as your neighbors right in your neighborhood. However, I can't stand when people post the term 1st world problems. your post assumes that its a choice where only one option can operate at a time. That is, if OP complains about a device he spent good money on he is suddenly out of touch and showing a lack of concern for various global sufferings. Or, on the other hand, if he has concerns for other folks around the world he should just shut up and put up with a sub par product. C'mon. Why can't he complain legitimately about something he spent his hard earned money on and still be concerned about third world problems. For all you know he may be funding a well in Africa, supporting and AIDS research initiative, giving his time/money in some form. You just don't know. He has what money God or whatever you want to believe provided for him, he can spend it as he sees fit and if he spent it in a premium product that fails to deliver the promised premium experience let him complain without trying to be the moral police.
Slade8525 said:
The $600 you 'called up' (think you meant 'coughed up') is more than the worldwide median annual income. For a phone. Keep that in mind. Every time i start getting ticked at all the problems im having, i look at a picture i took some years back of kids in a village in Swaziland on a work trip; none survived a recent flu epidemic.
Click to expand...
Click to collapse
I give your rhetoric merit and hate to be that guy, but the median worldwide annual income is higher than that, double to be exact.
http://money.cnn.com/2012/01/04/news/economy/world_richest/index.htm
Sent from my SGH-I337 using Tapatalk 4 Beta
Actually if you venture into these third world countries Samsung makes phones, which are downgrade cheaper models that's have touch wiz without Android and they cost almost nothing but send and receive text messages more efficiently and with no lag ass compared to their flagship phone samsung galaxy s4 which cost me over $600 since I got the 32 gig model. So I wish Samsung wasn't ripping people off and advertising this as the next big thing because I'm pretty sure my iphone 3G didn't lag when sending and receiving text messages. And that was 4 years ago.
Please read forum rules before posting
Questions and help issues go in Q&A and Help sections
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Many things it could be. I dont see the issue you describe on my Note II. I would be very irritated like you if I did. You might have to go back to the iphone. I would try returning the s4 first though. Careful about the apps you install as well. Free is rarely free.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I had a note 2 as well and that phone was simply amazing. In my opinion that is the best built phone the Samsung has ever come out with. It is also the best Android phone. It's billed very sturdy and solid and the software is excellent. Till this day I have never experienced any lag with it or any slow down despite any applications I have installed. Based on this reliability and the amazing job Samsung did with the note 2 I assumed that's a much more speced out phone such as the samsung galaxy s 4 which is a newer model would be just as stable and lag free as the Samsung Galaxy Note 2. Boy was I wrong.
AT&T Samsung Galaxy S4 32 GB Model
thdaddy34 said:
I had a note 2 as well and that phone was simply amazing. In my opinion that is the best built phone the Samsung has ever come out with. It is also the best Android phone. It's billed very sturdy and solid and the software is excellent. Till this day I have never experienced any lag with it or any slow down despite any applications I have installed. Based on this reliability and the amazing job Samsung did with the note 2 I assumed that's a much more speced out phone such as the samsung galaxy s 4 which is a newer model would be just as stable and lag free as the Samsung Galaxy Note 2. Boy was I wrong.
AT&T Samsung Galaxy S4 32 GB Model
Click to expand...
Click to collapse
It'll get there, not all carriers have it this bad.
pejhod said:
I give your rhetoric merit and hate to be that guy, but the median worldwide annual income is higher than that, double to be exact.
http://money.cnn.com/2012/01/04/news/economy/world_richest/index.htm
Sent from my SGH-I337 using Tapatalk 4 Beta
Click to expand...
Click to collapse
mistake acknowledged; still its pretty damn low. i remembered that statistic from high school. shoulda got my google on