I see there is a new ROM out for the HD2
See Here
Only problem is that I'm on o2 so it doesn't allow me to download... Shall wait for the gods to post else where
Neville.Holland said:
I see there is a new ROM out for the HD2
See Here
Only problem is that I'm on o2 so it doesn't allow me to download... Shall wait for the gods to post else where
Click to expand...
Click to collapse
They did they did
here
Or.. Get a serial from here, and use it to download it.
I'm on Vodafone UK and the UK ROM upgrade when I put my serial in says it now for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they aren't putting this one out !!!!!!!
alan1467 said:
I'm on Vodafone UK and the UK ROM upgrade when I put my serial in says it now for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they aren't putting this one out !!!!!!!
Click to expand...
Click to collapse
It will void you warranty with Vodafone, but not with HTC.
Edited to add:
Actually just checked on the Voda site:
"Any updates done outside of the scope of Vodafone UK's officially approved software, or updates done with versions that are not approved by Vodafone (i.e. those not listed on our online updates page or by sending off directly through Vodafone for repair) will invalidate your Vodafone warranty (official releases direct from the manufacturer do not invalidate your warranty).
As such Vodafone will take no responsibility for the fault and warranty cover will not be provided. Vodafone are very careful when approving software versions to make sure they provide the most compatibility with our devices and most importantly our network.
If you're unsure which updates are approved by Vodafone, we recommend that you check with us prior to completing the update. If you choose to de-brand any Vodafone device, this again will automatically void your warranty cover"
When I enter my S/N I get the message
"Sorry, this software download is not suitable for your device."
I have an O2 HTC HD2 with 1.42.206.4 (70315) WWE.
Any ideas?
regtee2 said:
When I enter my S/N I get the message
"Sorry, this software download is not suitable for your device."
I have an O2 HTC HD2 with 1.42.206.4 (70315) WWE.
Any ideas?
Click to expand...
Click to collapse
Updates on the HTC site are for unbranded HTC stock phones only.
The devices are unbranded stock HTC devices. The ROM's on the devices from Vodafone (at least) have no customisation at all.
However HTC has assigned blocks of SN's to various operators and as such those SN's are automatically blocked from updating direct from HTC due to the normal operator/manufacture ROM upgrade agreements that allow the operator to control what updates its customers are allowed.
On a software level the upgrade thats on the HTC website will be identical to the one that the operator authorises but we are just having to wait for red tape.
It's because your phone "mother tong" is not the same as the one from the new ROM. use a Gold Card (see on the stickies on this forum)
will i need a goldcard to get this on my o2 hd2 leo??
Will installing a new rom erase all my reg tweaks?
Guitarfreak26 said:
Will installing a new rom erase all my reg tweaks?
Click to expand...
Click to collapse
Yes it will
Ah well wont take long to them again lol..
You know on the share thread it as a TUR rom which i guess is turkish.. will it still function like my english rom when i change the language or w.e?
Since vodafone are apparently not selling this device anymore will they release the firmware update?
Isadora said:
It will void you warranty with Vodafone, but not with HTC.
Edited to add:
Actually just checked on the Voda site:
"Any updates done outside of the scope of Vodafone UK's officially approved software, or updates done with versions that are not approved by Vodafone (i.e. those not listed on our online updates page or by sending off directly through Vodafone for repair) will invalidate your Vodafone warranty (official releases direct from the manufacturer do not invalidate your warranty).
As such Vodafone will take no responsibility for the fault and warranty cover will not be provided. Vodafone are very careful when approving software versions to make sure they provide the most compatibility with our devices and most importantly our network.
If you're unsure which updates are approved by Vodafone, we recommend that you check with us prior to completing the update. If you choose to de-brand any Vodafone device, this again will automatically void your warranty cover"
Click to expand...
Click to collapse
Still not sure what this means exactly
As it is an "official releases direct from the manufacturer" can I download it and put it on even without voiding my warranty?
I can't actually do this because by S/N is a vodafone S/N which are blacklisted by HTC at the moment.
charliebarter said:
Still not sure what this means exactly
As it is an "official releases direct from the manufacturer" can I download it and put it on even without voiding my warrenty?
I can't actually do this because by S/N is a vodafone S/N which are blacklisted by HTC at the moment.
Click to expand...
Click to collapse
You'd be debranding your phone if you applied this update. According to the last sentence in Isadora's quote that will void your warranty.
Customers such as yourself are in a difficult situation though because Vodafone aren't likely to provide much support for this phone now that they've stopped selling it. Having said that, in my experience most phone companies are pretty hopeless when it comes to releasing firmware updates regardless of whether the phone is "important" to them or not. I'd give up on waiting for official updates if I were you and just debrand.
Thanks, do i still get any HTC warranty?
jakem said:
You'd be debranding your phone if you applied this update. According to the last sentence in Isadora's quote that will void your warranty.
Customers such as yourself are in a difficult situation though because Vodafone aren't likely to provide much support for this phone now that they've stopped selling it. Having said that, in my experience most phone companies are pretty hopeless when it comes to releasing firmware updates regardless of whether the phone is "important" to them or not. I'd give up on waiting for official updates if I were you and just debrand.
Click to expand...
Click to collapse
I have to say that the wording on Voda's site is a bit confusing (what a surprise... ) as they seem to imply that manufactuers updates are ok "official releases direct from the manufacturer do not invalidate your warranty" but not debranding "If you choose to de-brand any Vodafone device, this again will automatically void your warranty cover" so do they mean only cooked roms will void the warranty? In any case as you've rightly pointly out, their support of the HD2 is probably going to be minimal now and I, for one, will happily flash away
charliebarter said:
Thanks, do i still get any HTC warranty?
Click to expand...
Click to collapse
Yes as long as you have an official HTC ROM on the phone. However even if you've got a cooked one from here (when they're available!) and say you need to get HTC to repair your phone, just re-flash an official one on before sending it to them and you should be ok
I know flashing the ROM will erase every modification I've made to my device over the past few weeks but was wondering if I backed up my device with SPB will I be able to restore to the newer ROM version?
Related
HI,
I keep reading questions about ROM and flashing the phone, can someone explain what ROM is and flashing the phone please? I have tried search on this forum and get no answers. I have googled ROM and it tells me that it is a permanent storage chip, but if that's the case how come there are upgrades and why do people talk about erasing them?
Also, I've read that in the UK only ROM upgrades supplied by the service provider are allowed without invalidating warranty. If that's the case does this mean that you can't fiddle/tweak the phone without losing the warranty, or is there still plenty of tweaking you can do?
Finally, with UK phones can you still use apps and cabs from sites like this or would that invalidate warranty as well?
Cheers
34 views and no answers????
Technically a ROM chip is just that- a Read Only Memory chip that holds fixed information.
In Windows Mobile (and general phone) terms, the ROM has come to mean the software (or firmware) that is loaded into the ROM chip. So, for the HD2, if you look in Device Information you will see a ROM version. For release this was 1.43, but HTC have since released V1.48 and there are some engineering samples of V1.61 around as well.
Flashing the phone means the process of installing a new ROM image into the ROM chip. Official versions are executed using a ROM Update Utility (RUU) while the phone is connected to the PC, but 'cooked' versions are more often executed from the memory card.
In general, you can only update the ROM with one designed for that phone unless you make some changes to the BIOS, which involves installing a sub-program called Hard SPL. Once that is installed, you can then update the phone with any compatible ROM. Currently there is no Hard SPL available for the HD2, but the specialists are working on it
In the meantime there is a workaround to allow the loading of official ROM images from other locales or operators, but again this needs some specific changes being made to the memory card from which it is loaded.
The warranty situation is far from clear. Technically you should only update a device with a ROM image supplied by the operator, or by HTC if it was bought SIM free; however, the HD2 has been supplied pretty much the same as SIM free models by Vodafone and O2. Vodafone contradict themselves in their advice- one paragraph says you can install an 'official' update, but another paragraph says you can't.
Installing cooked ROMs (when they become available) would definitely invalidate any warranty.
snerkler said:
HI,
I keep reading questions about ROM and flashing the phone, can someone explain what ROM is and flashing the phone please? I have tried search on this forum and get no answers. I have googled ROM and it tells me that it is a permanent storage chip, but if that's the case how come there are upgrades and why do people talk about erasing them?
Click to expand...
Click to collapse
Think of the ROM as the operating system of the phone. Both the software itself and the memory chips it is stored on are called ROM, but when you see people discussing ROMs here they will generally mean the software. So the software ROM (ie operating system) is stored on the phones ROM (ie Read Only Memory). It's called read only, but it's not - it can be erased and a new software ROM flashed to it.
snerkler said:
Also, I've read that in the UK only ROM upgrades supplied by the service provider are allowed without invalidating warranty. If that's the case does this mean that you can't fiddle/tweak the phone without losing the warranty, or is there still plenty of tweaking you can do?
Click to expand...
Click to collapse
If you bought your phone from a service provider, they will have locked the ability to upgrade the ROM, to ensure that you can only install official upgrades issued by them. This is why many people are waiting for Hard SPL to be completed, as it removes this lock. However, you can tweak your phone and and install as much software as you want without affecting your warranty.
snerkler said:
Finally, with UK phones can you still use apps and cabs from sites like this or would that invalidate warranty as well?
Click to expand...
Click to collapse
You can install all the apps and cabs you like without affecting your warranty. A simple hard reset will always return the phone to its 'fresh out of the box' state.
Installing HardSPL and custom roms will invalidate your warranty, but tweaks and cab files won't.
edit - Neil, you beat me to it
My previous phone, an O2 Xda Orbit 2 had a custom ROM and was twice repaired under warranty without problem or question from O2, although both these were hardware related problems.
omneity said:
My previous phone, an O2 Xda Orbit 2 had a custom ROM and was twice repaired under warranty without problem or question from O2, although both these were hardware related problems.
Click to expand...
Click to collapse
I guess you were lucky - many people have had their warranty voided by HTC and/or a telco for having custom firmware installed.
Many thanks for the advice, very helpful
I've been reading that o2 haven't released 1.66 rom yet. I'm not sure i understand this. I'm on o2 and just managed to download 1.66 from htc's support site.
Surely if o2 hadn't authorised this update then i wouldn't have been able to officialy download it?
That is how it worked with Nokias so what's the score?
unbranded?
your hand set maybe unbranded, try it see what happens I'm on o2 and have a unbranded device and all is well
So what you're saying is if it was branded then i shouldn't have been able to get it?
It all worked with product codes with my Nokia N96, once your product code had been authorised then you could have the latest firmware.
Is that how it is supposed to work with the HD2 only using the serial instead of a product code?
yea it's based on the serial.I for instance can't download roms from the htc website.I get invalid serial.
did you buy it outright or contract?
samsamuel said:
yea it's based on the serial.I for instance can't download roms from the htc website.I get invalid serial.
did you buy it outright or contract?
Click to expand...
Click to collapse
contract on o2, i see you are o2. Are you on contract?
yea, got mine start of january. perhaps they're going through stock so fast they have started to ship unbranded ones. or maybe they decided to unlock the serials so they don't need too release thee update themselves.... I'll try the download again tomorrow.
jonbaker76 said:
contract on o2, i see you are o2. Are you on contract?
Click to expand...
Click to collapse
im on contract by my serial invalid also
had my hopes up for a moment haha. i know you can do the full HSPL but people keep saying it may invalidate warranty so dont want to do that (on that note can anyone tell me where it says that this would invalidate it on o2)
larrytango said:
im on contract by my serial invalid also
had my hopes up for a moment haha. i know you can do the full HSPL but people keep saying it may invalidate warranty so dont want to do that (on that note can anyone tell me where it says that this would invalidate it on o2)
Click to expand...
Click to collapse
I wouldn't actually go for the update anyway, I hspld my phone after 3 days. 1.66 would be a down grade hehe .
as for why it invalidates warranty, it is software that bypasses the correct working of the official software.
course, its easy to restore back to the original since there is a stock o2 uk rom available.
Hi,
I have just bought a HTC HD2 from T-mobile to realise I can't upgrade the ROM through the official HTC website.
I would like to know from Virgin Costumers whether they have tried to upgrade the ROM of their HTC HD2 through the Official HTC website and whether it worked.
I am asking this because I am still on the trial period and also because of warranty issues if I try to upgrade trough another route apart from the T-mobile's...
So, the question is...
Have you got a HTC HD2 from virgin? Have you upgrade the ROM through the HTC website?
If it's vendor locked you'll need to flash HSPL to install a stock or custom ROM...see this thread for details:
http://forum.xda-developers.com/showthread.php?t=609477
If I do install another ROM they say I loose the warranty...
As I still am in the trial period I could just return the mobile. But for this I need to know whether the HTC HD2 from virging is also branded or not... So I can go and get one from them and do the upgrades myself through HTC website... Withought loosing any warranty.
You can revert back to the original SPL/ROM if you need to return it for any reason...
As for the Virgin HD2, only way is putting the S/N into the ROM download page on HTCs support site and see if it allows a download. If not, it's locked
There's at least a dozen of threads about it. Don't be lazy and use search!
You won't loose the warranty, you can flash the phone back to it's original state in case you need to send it back for repairs.
You can download the original T-Mobile ROM from in here http://forum.xda-developers.com/showthread.php?t=577717 so you can always go back if you need warranty work! I was reluctant to flash, but I did it from the original T-Mobile ROM and it has transfromed my HD2... I'm using MIRI 6.5 ROM and it is awesome, fast, stable, more RAM (with the right radio) and best of all, Youtube... GO ahead and do it. You think the HD2 is good now, wait until you unleash some of it's real potential....
Yes, that is why I am asking if there is someone who is a virgin costumer to help me with this...
I need to know if they have tried and what the outcome was.
About the warranty... The problem is that if I upgrade to another ROM and the mobile has a hardware fault that doesn't allow me to downgrade to the original ROM I suppose I would loose the warranty. This is a risk I may not want to take...
I have been talking to the tmobile technical people a lot after I realised I couldn't upgrade to a new ROM via HTC... Very annoying to know it is not possible whatsoever.
and as proof, I flashed mine back to the original ROM earlier this week. Search the ROM forum for posts by a member called 'football' who posted links to the TMo UK ROMs.
The flash back to the original ROM worked just fine, BUT it's a rubbish ROM so I'm back on 1.66
lol @ everyone pushing for the HSPL option, , , , lets not forget you cant uninstal HSPL if, for instance, the sd card reader has failed, , how would you get that fixed on warranty??
I'm not knocking it, HSPL is the first thing i did, just pointing out that restoring the warranty isn't foolproof.
in this post here a virgin user claims the phone is unlocked to the HTC website.
http://forum.xda-developers.com/showthread.php?t=632892
I didn't want to cause such turmoil...
Just want to know, from a Virgin customer, if they have managed to install the ROM update through the HTC website... if when they add their mobile serial number they are given the download option or they are barred with this message: "Sorry, this software download is not suitable for your device."
Thanks guys for the help
My son is on Virgin and his is unlocked out of the box I'am on T-Mobile (locked ) ) I am still deciding whether to update to one of the new roms on xda del. or hang out for an official rom from T-Mobile. Which I believe will be released soon with a big?????.
samsamuel said:
lol @ everyone pushing for the HSPL option, , , , lets not forget you cant uninstal HSPL if, for instance, the sd card reader has failed, , how would you get that fixed on warranty??
I'm not knocking it, HSPL is the first thing i did, just pointing out that restoring the warranty isn't foolproof.
Click to expand...
Click to collapse
I had a flash fail this week. When I started the phone it booted to a black screen with some sort of warning triangle. Somehow HSPL had been removed in the botched flash and the SPL was back to 1.42.000, so putting a LEOIMG.nbh on my SD card just resulted in a 'Not Allowed' message being displayed.
However, I was still able to reflash the original TMo ROM from my PC via USB using the exe that you can find on the ROM forum. I would expect that this will only work with the exe for a ROM issued by your network though, so make sure you have that saved before you flash anything.
DavidC1980 said:
Somehow HSPL had been removed in the botched flash and the SPL was back to 1.42.000,
Click to expand...
Click to collapse
No doubt you flashed an official rom from the sd card, that is the only way HSPL can be removed. I really really advise people against using sd card for anything except your phones original rom. So easy to make an error.
Virgin UK HD2 is unlocked
I am a Virgin UK customer and my HD2 is indeed unlocked. When I first boot I had to select Virgin Mobile from a long list that included all the major carriers. I have no problems in updating ROMS. Their customer support is without doubt the best I have ever experienced. I do not work for them. My brother is with T-Mobile, his phone is locked down with Crap software. I am SOOOO glad I am not with them. Just check their forums. They are still on ROM 1.43 from october... no YouTube... other stuff missing and buggy... Disgrace.
Original poster: if you want the phone on contract from T-Mobile but unbranded, you could buy it through some third-party mobile-phone store chain like Car Phone Warehouse or Mobile Phones Direct. Their phones are all unbranded.
If you want to install the HTC ROM without using HSPL you could always use a gold card to flash it.
constructorx said:
I am a Virgin UK customer and my HD2 is indeed unlocked. When I first boot I had to select Virgin Mobile from a long list that included all the major carriers. I have no problems in updating ROMS. Their customer support is without doubt the best I have ever experienced. I do not work for them. My brother is with T-Mobile, his phone is locked down with Crap software. I am SOOOO glad I am not with them. Just check their forums. They are still on ROM 1.43 from october... no YouTube... other stuff missing and buggy... Disgrace.
Click to expand...
Click to collapse
I must agree with the above. I am with T-Mobile, got my HD2 at the end of January and it had ROM 1.43. They also stripped out YouTube and Co-Pilot! I downloaded a poor-man's version of YouTube as discussed in other threads (i.e. using the IE browser on the phone to download the cab file) and thought I was cool, but with T-Mobile taking an age to release the update ROM (I have heard March, but I wouldn't hold my breath!) I decided to use HSPL and update to 1.66 from the HTC website. Best decision I made!
Not only are all the little bugs fixed, I know have the 'proper' YouTube app back (beautiful!), Co-Pilot (trial version) plus a Windows Task Manager app (very useful!).
I did alot of reading before taking the plunge though, and made backups of backups, had a roll-back plan (admittedly untested) and followed each stage implicitly! But it was very striaghtforward due to the guys on this forum doing a fantastic job!
I never made one call on my T-Mobile HD2 before I flashed over to stock HTC ROM.
Years of HTC devices and operators ROMS told me not to wait until later!
bocsta said:
I never made one call on my T-Mobile HD2 before I flashed over to stock HTC ROM.
Years of HTC devices and operators ROMS told me not to wait until later!
Click to expand...
Click to collapse
I did exactly the same!
As soon as I turned it on and saw that horrid T-Mobile logo, I turned it off again and flashed it with the HTC WWE Rom
How dose one tell if their X10 is branded or unbranded? (ie generic or not)
I believe you can see that information in Settings>About Phone.
yes there is info there but i dont see where it says branded or not so thats why im asking
Seansmit17 said:
yes there is info there but i dont see where it says branded or not so thats why im asking
Click to expand...
Click to collapse
You need to go into the hidden menu. Go to the lock screen. and type in
menu, back, back, menu,back,menu,menu,back
Then go on service info. then model info.
ok, so it says brand, orange so its branded
But there are no orange software or anything on the phone
Seansmit17 said:
ok, so it says brand, orange so its branded
But there are no orange software or anything on the phone
Click to expand...
Click to collapse
Unlucky. You can look into debranding. Its what I did. Or you can hope someone hosts the file up.
i had the same problem, debranding is easy its in the decrypted roms thread, download the files let it flash and viola its debranded as it installs a generic firmware onto the phone
about the apps thing, did your phone not have traffic tv or was that just me?
its got traffiv tv ya, thought that was just something sony stuck on there lol
vengeance1990 said:
i had the same problem, debranding is easy its in the decrypted roms thread, download the files let it flash and viola its debranded as it installs a generic firmware onto the phone
about the apps thing, did your phone not have traffic tv or was that just me?
Click to expand...
Click to collapse
It voids your warrenty, If you hand the phone into repair and it's running non orange software then they will not repair and and charge you for its returnal.
Though saying that. I handed in a x10 which was on nordic software into a o2 store with a fualty usb port. They replaced the phone. But that might be because they could not turn it on.
Becareful and no the risks before you debrand
hal752 said:
It voids your warrenty, If you hand the phone into repair and it's running non orange software then they will not repair and and charge you for its returnal.
Though saying that. I handed in a x10 which was on nordic software into a o2 store with a fualty usb port. They replaced the phone. But that might be because they could not turn it on.
Becareful and no the risks before you debrand
Click to expand...
Click to collapse
I read somewhere here that when you flashed your phone with a official generic version then the warranty won't be voided
here in mexico techs from my carrier are so damn stupid that they won't even notice is not their firmware (just for the record, had an x1 with winmo in spanish, asked them how to change it to english or if they can put the firmware in english, their solution, to change the country settings, seriously they suck)
I have a daft question - If we update to 2.1 can we still hack bootloader if the devs get to it in the near future?
I'd have to assume it remains the same right?
What if it says Customized? Is that branded or debranded?
Sent from my X10i using XDA App
hello,
1 ive saw that for warranty i cant give to htc one wildfire with a custom rom, otherwise they will ban my wildfire from future support thats right?
2 to have supporto i need to restore the phone with a ruu from htc and in this way i will get warranty support, thats right?
3 do i need a ruu from my country or the one exactly from my carrier as i will lose warranty and any support if htc will discover ive changed the ruu on my phone with one different, different language or just with one that is not the one from the carrier who sold the phone to me?
SORRY ive just saw this is the wrong forum, can somebody move to the general one? thanks
1.Yes
2.Yes
3.At the time of purchase if your phone was carrier locked then you should need the carrier RUU.
or else get the RUU for your country.if you cant find one then go for WWE RUU.
actually my phone never had any lock, nor carrier locks. it just had a logo fromthe carrier starting up and didt yet get the froyo update cause the carrier should roll it out and still didnt
does this mean that i could install the wwe ruu generic keeping the warranty support or do i need any italian rom or still i have to install the same carrier ruu otherwise i will lose warranty support?
raniero1 said:
actually my phone never had any lock, nor carrier locks. it just had a logo fromthe carrier starting up and didt yet get the froyo update cause the carrier should roll it out and still didnt
does this mean that i could install the wwe ruu generic keeping the warranty support or do i need any italian rom or still i have to install the same carrier ruu otherwise i will lose warranty support?
Click to expand...
Click to collapse
i got mine fixed twice, i installed the india ruu. it wasnt the version it came with though. an older one. but doesnt matter.. they dint even check that.
I'd recommend ur country ruu, if there is one. else wwe. i dont think you lose warranty if you install any htc ruu on ur phone stock.