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Hi,
I brought a JasJar this week, and i am having probelms with pocket outlook, when i recived a text message or email or create one and store it, then soft reset. when i start back up they have all gone.
If i sync with my pc the message are put on the jasjar and when i reset they are still there.... just if they were unread when the were put on the device i read them then soft reset it says they are unread.... so i have 20 emails aday that are all unread so after 3 days i have 60 unread mails even thought i have read them.
I also am having probelms with the calander if i softreset after an reminder has gone off (even hours before) it sets of the reminder again it is like the jasjar is not storing anything todo with pocket outlook at all.
Any help or ideas what to do. I have updated the ROM to the lastest one 130.76 i have hard reset many times and still nothing.... can any one help i have only had the think from expansys 4 days.
I get this as well, it's really irritating
Anybody Else?
Does anybody else have the same problem? if there isn't a fix i will be sending mine back as text message is critical to my job and i need old messages.
Does anybody have a fix for it?
read this
http://forum.xda-developers.com/viewtopic.php?t=48936&highlight=
why do you soft reset so often?
hanmin is exactly right, WM5 has a delayed write option because if you would write immediately you would kill the flash memory quickly.
A better way is to switch the device off (which will force a buffer flush) and the to soft reset if you really need to do that every fie minutes.
Only recently got my T-Mobile branded Vario direct from them brand new and I've noticed that after I perform a soft reset all my messages, regardless of whether they have been read or not, get wiped.
I've checked Deleted Items, Drafts, Inbox, Outbox and Sent Items folders and they are all empty! I can absolutely assure you that I did not delete any of the messages myself.
Thinking that I might of had some conflict with another piece of sofware I had installed I decided to perform a hard reset and get everything set back to T-Mobile factory defaults. After all the Extended-Rom branding stuff got installed I decided to leave the phone exactly as it was, no tweaking of any settings, no installing any extra apps, no active-syncing, no nothing - a fresh factory reset!
Then, I sent another text message to the Vario. It arrived and after I read it and confirmed that it was indeed in the Text Message Inbox folder I quit out of the message app and perform a soft reset. Guess what happened after it restarted? Yep, the text message has miraculously disappeared
Anybody else seen this happen?
Anyone care to comment? Please reply even if your text msgs DON'T get wiped as I'd like to find out whether it's normal or not.
not got a T-mobile ROM, i'm using the O2 one (and now the updated version) and have never lost text messages from a soft reset (only a hard reset)
Sry i cant help further
just started happening to me and i been using the 2.17 rom.. i noticed this yesterday it deleted like 5 msgs but i got my other ones there so i was like WTFD?
I've just had this on a Universal (Orange M5000) with the latest Orange ROMs.
Prior to this, I suddenly had days and days of delivery notifications come flooding in, although this may have been an issue with either Orange or another network provider.
hi for me its not the txt messages but all new files that is created on the sd card gets deleted an all deleted files reappears after a soft reset
m really bugged
if ne 1 knows whats the problem pls help me
thanks
Loosing SMs messages.
If you have received a SMS message and soft reset before closing POutlook then I have found that you do loose the message.
By closing, I mean really closing it - not just pucsing the X button.
Likewise if you have deleted a message or moved it then the message(s) come back.
It seems to be that POutlook doesn't commit the changes to it's database until you close the app - or switch accounts.
Charlie Grillo
That certainly seems to be the case with me, I was having trouble syncing with activesync, just dying each time I tried so in the end I hit the soft reset, I'm fairly certain that I still had outlook running at that point.
Actually, thinking about it, there were two batches of sms msgs, and I did end task on outlook after the first, so I can maybe understand that the second lot could be lost, but not the first?
Is there any way of validating the system databases?
The problem that I was having, disappearing SMS msgs, seems to have gone away and everything is still intact now even after multiple soft resets.
In case anyone else gets this strange behaviour, I can indeed confirm that POutlook.exe was indeed closed as I had also double checked the running programs list * to ensure no other processes were open that could conflict.
( * Start -> Settings -> System -> Memory ->Running Programs )
bbut also make sure tmail.exe is closed to.. get memmaid ull be suprised at all whats running.. the best thing to do is to use SmartSKey and make that close ur txt message app completelty!
poutlook.exe tmail.exe and sMSNserver.exe/pMSNserver.exe ...if these are open chances are ur sms/mms may be wiped after a soft-reset i make sure to sync my phone to pc and use jeyo outlook companion b4 a soft-reset
Hey everyone,
hope not a repost, made a little search but couldn't find anything related.
I was receiving several important SMS messages about an hour ago and I was moving them to a folder under Inbox. Then I soft-reseted my device (sorry, original Wm5 HP 6915) and then the first time the phone couldn't find a GSM service. Then I resetted my device again.. and.. oops.. all the messages I received and moved are gone, not the ones residing in the Inbox itself which are received just minutes ago before the mentioned ones.
That's bad because they were important, thats why I've been moving them from Inbox.
Any help to retreive/recover those SMSs back? Looked out for some software but all are some sort of backup utilities.
This is damn important
Thank you.
btw I dloaded mail account repair from http://nicolasmauri.blogspot.com/2007/01/wm5-utility-recover-your-lost-mail.html, chose SMS and said do it, and nothing happened.
I had the phone for a week now, did couple of factory resets (when playing around with stuff), and yesterday morning I permrooted and HBOOTed the phone...
The phone overall works great, really no complaints, but 10 minutes ago I receive an SMS and open up Messages, and the only SMS I have the in whole app is the one that I have received...so all my SMSes (5834 to be precise) have vanished into thin air...
I am doing another restore right now, thank god I have it on the card...
It's pretty worrying that the phone would be so unrealiable to erase information...
There are two more guys with DHDs on AndroidForum with the same issue:
http://androidforums.com/desire-hd-support-troubleshooting/214946-sms-have-all-disappeared.html
Has any1 else had that happen?
happened a few times to me too, but cannot trace it down to a specific reason...
this IS annoying and forces me to backup my sms on a daily basis!
Wow, that definitely blows...and you have stock DHD, so rooting/HBOOT mods are definitely not the reason...
If it will be a regular occurence I might as well throw the phone in the trash, coz to backup 5000+ SMSes on daily basis, no thank you...
iPhone had no issues with all those SMSes for years, it can't be the sheer number of them...
Nope not to do with size as it happend to me and i only had 300-400 texts altogether before it happened. Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
bratfink said:
Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Click to expand...
Click to collapse
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
mupet0000 said:
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
Click to expand...
Click to collapse
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
This happened to my Desire Z today, at around the same time as the OP.
braby said:
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
Click to expand...
Click to collapse
There is an app in the market that you can use to backup and restore messages to and from ur gmail acc. this app also has an setting to backup an sms right away when it receives one. dont know the exact name (phone battery empty) but i found it when i was searching for backup sms in the market.
Hope this helps you.
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
bratfink said:
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
Click to expand...
Click to collapse
Ah ok, now I got it!
As far as I can recollect there was no app crash on mine, just pulled up empty file.
I thought maybe when I restart the phone things will get back to normal (like they did with call history), but it didn't...Messages were still blank.
Jairus said:
This happened to my Desire Z today, at around the same time as the OP.
Click to expand...
Click to collapse
Hmmm...this almost makes me wonder if this is somehow not related to HTCSense.com...
It's just weird that it happened to both of us at about the same time...
If it happens again I'll disable syncing with HTCSense (it's more or less useless anyway, I have local file backups of both), and see if it happens after that...
My HTCSense message log is completely empty, too. I don't think it ever worked.
I had this happen a few weeks back. I opened a new text message and the messages widget crashed. All my messages seem to have been deleted. I was quite concerned as my messages contain important information (I did got to the trouble of migrating them from my old phone)...an email from HTC to see if the emails were deleted (or just not visible as some have reported on other forums) and if there was a way to get them back elicited this response:
Thanks for contacting HTC.
We appreciate your support for our products.
We sincerely apologize for the inconvenience. Thank you for bringing your concern to our attention. With regard to your question, unfortunately, once messages are deleted from the SMS widget, you can no longer retrieve it, unless you have a back up from your SD card or to your SIM card.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
Click to expand...
Click to collapse
Needless to say this jumble of standard form responses did not answer my question. A further question about how I could possibly avoid this situation in the future; their response...
We appreciate your support for our products.
Thanks for the update. With regards to your concern, please be advised that this is a rare issue that happened to your phone. We will forward this concern to our technical support team for future developments. We advise you to perform a soft reset on your phone. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
Click to expand...
Click to collapse
Rather than bash my head further against a brick wall, I downloaded an app to forward my SMS messages to my gmail as a safe guard and copied what messages I could from the only part of HTC sense that was partially working for me.
I had the same with my HTC Desire Z
I received a SMS, and when I opened it, all my messages were gone, except for the received message.
I read in the official android bug-forum, that this might be a issue with sqlite, but it has not yet been fixed in android 2.2. luckily I just migrated everything so most of my sms are in a backup.
http://code.google.com/p/android/issues/detail?id=5669
I have had the same issue a few times with the Desire HD ROM running on my HTC HD2...this is ridiculous.
Guys, I experienced these as well. I realised that when this happens, my messages are actually in HTCSense.com... The weird thing is, before having my DHD I was using HD2 with DHD rom... Then when I got my phone 2 days ago, those sms' which were not supposed to be in this phone reappeared... All the histories I had in my HD2 were in... I suppose this is an act of HTCSense.com...
me too!
This happened to me a few days ago..
I went to reply to a text message that I'd forgotten about and my list was blank!
I went to create a new text and it popped up saying the messages app had crashed.. I killed the process and no luck - crashed again.
Restarted the phone and the messages were still gone..
In terms of non-stock apps/configuration that may be worth mentioning I have:
Android Task Killer
Superuser/VISIONary
Titanium Backup
The only other thing I have done is enabled usb diagnostics (recommended in another thread to stop the occasional lag).
Anyone got any ideas?
Now it happend to me, too!
Performed a hard reset on tuesday and everything went finse since than. SMS were automaticly backed up from HTCSense. But 10 Minutes ago all my text massages were gone... They are still on my HTCSense account - but how to restore???
Thats a mess...
Tough luck guys!
I guess I won't be logging in to HTC Sense anytime soon
Tried to restore my SMS with my SMS BackUp programm. Got the notification "Successfully restored 119 items (2663 dups)."
But on my DHD are only the 119 sms...
Seems that there are still some left-overs the massage widget cannot read.
Ideas anyone?
Nobody an idea? or the same problem?
Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
lovelldr said:
Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
Click to expand...
Click to collapse
Maybe u wiped it??
Sent from my HTC Vision using XDA App
Other people reported this issue on the Z here and here
It seems no solution or explanation was found for the moment.
So the best is to backup regularly your SMS until a fix is possibly released someday.
Thanks for that missparker... At least it's not just me going crazy...
Now, I'm wondering whether it might be something to do with the htcsense.com website and the syncing?!
I used to be able to get the messages showing on htcsense when I first signed up for it. But then, I had to factory reset the phone. When connecting up to my sense account, I Had all sorts or problems. So, I deleted my sense account, signed up again. After this, they had disabled the messaging etc. But, when I went in to htcsense yesterday, it looked a bit funny (i.e. the locations was apparantly disabled, which I had after I first had problems with it). So my guessing is htc sense deleting all the messages as it synced?!
Also, I got a message when restarting phone saying something like background searching de-activated... Couldn't find this on google?!
Have now set sms backup & restore to do a daily backup... Had that before, but when I ran the latest update, it messed up, so had to run full ruu, and forgot to setup the schedule for backup and restore! More fool me
Not sure that it's got anything to do with htcsense.com.
When it happened on my DZ, I got an FC of the SMS app then when I restarted it all my messages were gone.
Maybe there's some sort of reinitialization that it does if it detects corruption in the messages?
Does anyone know where and in what format the messages are stored?
R.