Related
Hi, I am having trouble with my Jasjar and it is really affecting me! The problem is that when I am talking over the phone the person on the other side complains that they can't listen to all the things I say, they loose about 1 of 15 words I speak. I have tried using this on many coverage areas, different hours, with Bluetooth and WiFi turned off, etc... I am have installed and tested on my device the shipped ROM and the ROM version 1.13.53 with Radio 1.03.01 Ext ROM version 1.13.137. (I can't try any other ROM because they will cancel my warranty if I do so) I took it to a Support Center of my Mobile Phone Service Provider (Telcel in Mexico) and they tried with other SIM cards (other phone lines and 3.0, 3.5 Volts version) that didn't helped, they told me to use it in the Band PCS1900 and that also didn't fixed it.
So I want to know if my Jasjar is deffective or if this is a well known issue that will be fixed in the next Jasjar ROM Upgrade or that Microsoft will fix for the Windows Mobile 2005 AKU2, or if this issue will never be fixed for this device. Or of my device is faulty?
It has done this since I bought it from Expansys.
Any ideas???
Thanks in advance!
Rodrigo Gonzalez Balsa
Microphone AGC
Try enabling the Microphone AGC in the Settings > System menu. It May help. If it is already enable then try disabling it and see if it make any difference.
Thank you, yes I already tried this Enabled and Dissabled, it also didn't helped :?
Anyway I think this setting only affects when you are Recording a note or something.
Rodrigo Gonzalez
the mic of the universal is to the left of the instrument. try and flip the instrument so you can talk into the mic. Just ensure you keep track where the mic is when speaking, i think that should slove the problem.
Yes, thank you zillocx I tried that the first 2 days when people started complaining that they were loosing some of the words I speak, I thought I needed more time to get used to the Jasjar, but after 2 weeks I have convinced myself that this is some kind of bug or something?
I have already tried using a Bluetooth headset (Nokia HS-11W) and is the same thing. I think they listen to me clearly when I am not using it since my Mobile Phone Provider changed my SIM card for a 3 Volts version.
This is weird and I don't want to return this unit because I have always encouraged people to get devices like the Jasjar instead of their normal phones and a PDA, but now they are proving me wrong!
SOLVED!
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Is anybody is reading this?
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Not sure why there are 3 antenea but I can gaurentee that they will declare warranty void as soon as you say you've been poking around with it. Is it not possible to make an aeriel? By the way the conductive tape justs looks like a screening shield which could be replicated with some aluminium foil.
3 Antenna maybe because,...
Bluetooth,
WiFi,
GSM??
Re: Is anybody is reading this?
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
Ithing the missing one is GSM antena ... because wifi antena is locator on the side of your device
GSM Antenna
Yes you are right guys, it is definitely a GSM Antenna, I think it handles the outgoing data on a call (my voice), but only on some types of networks, because with my current operator (Movistar) it doesn't matter the missing antenna, the other person can hear me crystal clear, but no on the Telcel network. I think Telcel network is older, maybe I-mate just "deprecated" this part of the antenna, haha.
I know that I shouldn't have opened my device, but I knew something was interfering my GSM antenna, I thought maybe the wifi and the gsm antenna were very close on my Jasjar and that's why I was having this problems.
I will try to contact I-mate and ask them for the antenna, I hope they at least apologize, because had a lot of problems because of this little piece of metal!!!
I will keep you updated...
Download link?
bogusiano said:
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Click to expand...
Click to collapse
Could someone direct me as to where I can download these ROMs? I've been looking to no avail..
thank you.
Awesome Find!!
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
DUDE!!! YOU ARE THE MAN!! People have been complaining about me not receiving calls, so I finally started to investigate and after a long search stumbled across this post!! I opened mine up and bingo, I am missing this antenna as well.
I'm going to try to fabricate a replacement and see if things go better. Someone ought to pin this post or put it somewhere obvious as this is a big find!!
Thanks again dude!
UPDATE:
OK... I've been trying to fabricate a new antenna using some sheet aluminum, but it is too flimsy to keep the contact. Also bloody hard to cut to the right size (took me four attempts) and finally succeeded size-wise after measuring with a micrometer.
Can anyone please suggest an alternative? Is there a place to get a replacement antenna with all 3 in place?
New Antenna, no help...
I managed to make a more sturdy antenna using pop can metal. I ensured that the contacts were actually conductive and placed it in. However, I don't see a noticeable improvement in signal strength.
May I suggest that the 3 antenna's are for EGSM (900), DCS1800 and PCS1900? Presumably, that would also explain the different sizes in the plates...I'd say the largest one is 900, the second largest is 1800 and the smallest is 1900.
The GSM mode sets EGSM and DCS1800 which are the modes I used. The second largest antenna is the one that appears to be missing. I'm going to try service on PCS1900, but I don't think my carrier uses it.
Still looking for an OEM antenna if anyone can direct me there.
Hi All,
I am new to this forum, however was using my HTC Elf for the past one year. All of sudden I started facing problem in making or taking calls. The Network on the screen remain full and complete still I am unable to make calls (i.e. the call drops, cannot be completed) or can't recieve the calls (i.e. caller gets my cell unavailable or switched off). This doesn't mean it happens always. Coincidently the calls are through without any problem at one go. The Authorized Service center at my city told me there was the problem with it's Network IC (I really don't know what's that) and he suggested me to sell of the phone asap. My cell is out of warranty so can't really offord to replace the mother board. I have upgraded the Radio ROM but is of no use.
Please help me in resolving this issue.
Many Thanks.
Which network are you on?
Do your friends face the same drop calls issue too?
Have you tried hard reseting it?
Please backup before hard reset.
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
khant007 said:
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
Click to expand...
Click to collapse
Oh.
Mmm, I think the motherboard inside the phone has issues than.
You have tried all ways to clear the phone?
Have you tried other ROMS?
This issue seems to be popping up quite a bit recently. Or maybe that I've just started noticing it since I started having the same problem.
Yes Jeremy. I have tried all the versions of ROMs. And infact other simcard also act same in my phone. Even I believe that motherboard has some issue. The Service center had told me the "Network IC" problem (though I didn't believe that) and to replace the motherboard (without warranty) would cost me 70% of the handset cost.
No point repairing motherboard, must as well get a new windows mobile phone.
So yeah.
I ran out of ideas already.
The only thing I can help you with is to, backup all your contacts to Google Sync, get a new iPhone or O2, than use that same protocol to transfer your contacts and calender data and mails to your new phone.
Cheers.
Hello, I post this problem in sepparate thread because it's completely different from the first (the slider).
The problem:
When the UMTS network is enabled I can make and receive calls without any problem. If I turn the UMTS/3G off from the menu or if there is no coverag I can't receive calls . If somebody calls me he receives recorded operator message "the subscribers telephone is not switch on". After that I receive notification that somebody called me.
I have flashed the latest radio rom, but no change .
Please give me some ideas
Thanks !
Ivailo
Mistake sorry.. The problem still not solved
Nobody with same problem ?
it's not your phone but your phone company's which equipment have the issue
nothing you can do well apart from changing phone company
mine is never like that
Rudegar said:
it's not your phone but your phone company's which equipment have the issue
nothing you can do well apart from changing phone company
mine is never like that
Click to expand...
Click to collapse
It's OK, but how other Hermeses works with this network ?
all gprs able devices would work the same way with your network
Which Radio ROM did you flash?
The best is to flash the shipped Radio ROM back to your phone.
This one should work on your phone.
greetz
playdo
Hello, I was on vacantion last week. Thank you for your replies ! I've tried most of the radio ROMS and it seems to be a hardware problem. I've opened the phone and there are 3 issues:
1) The yellow element in the center of this photo seems to have broken corner ( maybe it's antenna switch ):
2) Some 0 Ohm resistor is shorted with wire ( may be this is not problem ) :
3) There are two missing capacitors near the flex cable connector:
Please give some suggestions. Thanks !
Ivailo
I am having a problem with my HTC Touch P3450 phone for the past 2 weeks. Although the GSM signal looks good, I am not able to make/receive calls. I am on "Phone" mode (not Flight Mode or similar). Everything else (WiFi, programs etc.) works fine.
My operator is Turkcell and I live in Istanbul, Turkey. The phone was purchased from the United States.
I have done a ROM update to ROM version 1.17.707.2B WWE but the problem still exists.
Has anyone else experienced this kind of problem? I suspect that this issue has something to do with the 3G upgrading process going on in Turkey.
Can you try to use your friend's sim card and see whether it works.
Is it something like a dropped call?
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
turbulence2009 said:
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
Click to expand...
Click to collapse
I think its time to change your phone's radio. go to the elf-upgrading section to find out more.
I have the same problem
Hi, i have the same problem. When I make a soft-reset on my Elfin it has signal, but just 3 or more minutes after i cloud not make any calls and if someone try to call me they receive the message that my cellphone is off. Rigth now i am performing a radio upgrade and i will let you know if this is the solution for the problem, if you are done with this please let me know how to solve this.
Hi I have the same problem with this phone, can some one of you tell me witch is Radio ROM is the best for HTC ELF.
Thank you guys
I think that this is a common problem on Htc Touch, cause i have exactly the same problem.
I have this problem too
I upgraded new radio 3.34.90 but the problem still make me angry
Call ended itself, i tried 3 4 sims from 3 4 operator
Same problem.
i have same problem sometimes network gone automatically but signal shows full but after reset it starts perfect. thn after somtime same prob?
is thr any solution?
same problem here (P-3452 Elfin)
bsnl sim not working
Hello there.....
I am from Bangalore,India. i was using BSNL SIM for 2years. suddenly one day the Sim was dead. i thought sim problem so replaced 2 times after that got AIRTEL Sim. now its working fine. the problem is with 2 or 3 carrier operators. STRANGE!!!!!!!!
i have this problem too nobody to help pelease
tanx
please some one help me.....
I have been investigating this issue on and off for a few months now on one of my elf’s. I originally bought this phone off eBay to test stuff, and found no signal was being received when I got it. The auction did say this so fine. Checkmend says it is not blocked in any country, and is not stolen etc. Therefore, it is definitely something on the phone opposed to networks.
The phone can pick up signal, it noes networks exists, and can identify them, however, when registered and "connected" it does not pick up messages, and when I try to make a phone call the signal completely drops.
I like others have tried many roms. I have even tried every signal radio. I have also tried 6 different working Sims across a number of operators.
Basically, I think this issue is hardware, I mean, there really isn't anything else that I can think off. I have done some reading, and I *think* it may be down to the PA chips. There are 2 off these in the phone, one for Radio signal, and the other for Bluetooth, and wifi. (I think that is it).
These are located just above the battery on the back of the circuit board from what I can see, protected by 2 parts. One removable (two top screws - also contains the speaker) and one fixed into the middle part of the body.
I've done some playing, and it seems may be easy to break, either by dropping the phone, or even possibly by something as little as keeping the phone in a pocket and sitting on it.
I am not sure where I can go from here. I may need to investigate this further, but it is looking like it is going to be a dead end, considering I am not able to BGA solder to replace it, and expect the cost in doing so outweighs buying a new phone. I'm going to look into signal amplifiers, and see if I can find one that’s not just a piece of tin foil, and actually works. It will be interesting to see if that will improve the signal far enough for the phone to be usable once again. I may even just try with some kitchen foil, or by plugging in an external aerial (which I do not have yet, and may be costly, and therefore no point). If the external aerial works, I guess the chip could only be damaged, and not able to get enough strength itself.
This is only a theory on what I think is wrong with my Phone, and may be different to what everyone else’s is. But i thought I should put it out, to see if anyone else is able to confirm/kill my idea. It is a theory after all, they are made to be proven!
If anyone else has any ideas, feel free to pitch them, I like hearing what others are thinking, and it may be possible, although I admit very unlikely, that we could find a resolution to this issue!
Stu
@ashkan62 , can you provide a detailed problem please, this may give me something more to look at that I have missed.
wow. that's really informative. I've done upgrading radio roms too and even the spl. but nothing happened. hope your investigation on this works. thanks for the info.
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
cnergy_14 said:
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
Click to expand...
Click to collapse
I think it can't harm to try, be sure to follow the right procedure.
Yeah. I'll try to do the upgrade this week. I'll inform you if anything happens. (like bricking my phone. )
First of all I just want to say HI and Merry X-MAS to everyone and also a happy new year , now lets cut to the chase I have asked a few times on the bord how can I solve my problem about not getting signal , now i found in this evening that actually the phone doesn`t register to the network, I was experienced the problem so I boot the android to see if it is a wimo or rom problem, android found the network but couldn`t register just like wimo. Now I found out that it might be a IMEI problem like is blacklisted because it was stolen I also contact the HTC support but no answer yet is there any way to solve this problem ? From my little knowledge I think the phone what i thought it was new to be branded and unlocked before it arrived to me so maybe i can re-unlock it or something ? Also is there a way to find if it was branded or stolen i can provide my sn and imei if it helps ... Thanks in advance and sorry for my bad English ..
dobreandl said:
First of all I just want to say HI and Merry X-MAS to everyone and also a happy new year , now lets cut to the chase I have asked a few times on the bord how can I solve my problem about not getting signal , now i found in this evening that actually the phone doesn`t register to the network, I was experienced the problem so I boot the android to see if it is a wimo or rom problem, android found the network but couldn`t register just like wimo. Now I found out that it might be a IMEI problem like is blacklisted because it was stolen I also contact the HTC support but no answer yet is there any way to solve this problem ? From my little knowledge I think the phone what i thought it was new to be branded and unlocked before it arrived to me so maybe i can re-unlock it or something ? Also is there a way to find if it was branded or stolen i can provide my sn and imei if it helps ... Thanks in advance and sorry for my bad English ..
Click to expand...
Click to collapse
You could call your Cell Provider and ask them.
Tried nothing helped ... btw it is a htc hd2 ...