Microsoft My Phone Service - HD2 General

I'm getting an "Unable to connect to My Phone service" trying to use MS My Phone for the first time on this unit. Any ideas? Worked perfectly on my old HD and the website is up...
It's a tricky one to search with throwing up half the posts on XDA...

Related

OZ instant messangere problems

I'm trying to use OZ since I flashed my phone to the 2.24 ROM and installed the OZ client that came with the flash. Up until I made this upgrade I had no problems using OZ but now that I've upgraded I can't seem to connect and get a strange message (a msg I assume OZ is supposed to get) but it shows as a text message. Any ideas?
make sure you intstall it to the device.
i did it didnt seem to work still...
i mean i got it to got rid of the txt message error but now it says communications are busy please come back later or check your settings....
I have the same problems using x's 2.26 ROM. I've tried installing both to the card as well as teh device but no deal. When I try and log in, it takes forever, then I get a text sent to me with a bunch of garbage on it. Then about a minute late the program tells me it can't connect. Wierd thing is AIM thinks its getting in when I get that text sent to me because it complains on my PC that I'm logged in in 2 places. Oh well there's always AIM mobile even though its a PITA
edit: I tried disabling my IM forwarding on AIM Mobile and after I reinstalled OZ (cuase I uninstalled out of frustration) this time its working. Cool. So mayeb see if you have IM forwarding enabled and if so try killing it. At least it worked for me this time.

Problems with Windows Live Messenger on 3UK

Just installed Windows Live Messenger on my Hermes with WM6 and when I try to sign in I get this message:
"There is a problem with the server. Please try again later"
I can log in using eBuddy. Is this a problem with WLM or is it 3UK?
Cheers
---
3 Mobile Broadband
No Landline, No Hassle.
www.3mobilebroadband.com
www.3mb.co.uk/forums
I've got the same problem with my Trinity on swedish 3.
I just called their tech support, and according to them it should be working just fine...
I've had a call logged with Three for weeks now, and to be frank, their Indian call centre makes a chocolate teapot in the middle of a Sahara desert look like a positively sensible idea.
They keep coming back saying that they can’t help, because the TYTN II isn’t a “3G” phone (meaning a THREE BRANDED PHONE) (they don’t seem to understand the difference between “Three” and “3G”)
So, as a first off, (as this is the only reproducible easy error I’ve found so far), can I ask you to try going to www.zdnet.co.uk and see if you get a web page or and error. If you get the same error as me, which is “Request Error (Invalid Request)” then it will give me a bit more evidence to go and beat them up over again as H3G are ADAMANT that they do not block ports and don‘t monitor traffic, however, I believe they have a bluecoat proxy server monitoring everything, and they are notoriously easy to stuff up if you don’t know what you are doing with them.
Anyway, on to the Messenger problem…..
From my testing so far…….
Test 1
If you have even so much as a whiff of a Three SIM in the phone, it won’t connect to messenger over the Three Data connection OR over Active Sync.
If you connect it up over active sync or wireless with either the radio (i.e. phone) disabled, or without a Three SIM card, Messenger WILL connect using your alternative data connection (e.g. ADSL connection)
Conclusion - A Three SIM card some how stuff’s messenger (Seen a similar thread with a Vodafone SIM, but I don’t have one of those to test with).
Test 2
If you pop a T-Mobile or Orange SIM in the phone and perform the same tests, messenger is fine over either active sync, wireless or the Mobile operators data connection. Conclusion - This backups the previous conclusion that having a Three (H3G) SIM in there kills messenger.
(At this point, if anyone from marketing at T-Mobile or Orange is reading, if either of you will offer the same data mobile broadband data tariff (obviously in a working format) as Three on PAYG, we will ALL drop H3G quicker than that chocolate teapot will melt).
Test 3
Three are various custom versions of WindowsLive.cab knocking around and some of the earlier ones will actually connect (even with a Three SIM card installed) and actually work, however the Live Mail part then gets stuffed, as its not got all the features of the current Live, with the Push Mail, and the download options, but it does give a Conclusion that earlier Live messenger clients will connect.
The later ones (including Dutty’s ones) still fail to connect, so Dutty, if you are reading, and have any ideas, please feel free to chip in.
Test 4
MSN Mobile (NOT live version)
I found an earlier version of MSN Mobile, and this seems ok ish (i.e. messenger will connect, but again, you lose the nice push mail functionality)
Other Tests,
I’ve tried various combinations of various Radio and OS Rom’s and live.cab installs, without success.
Tests I’d like to try, but don’t have the hardware for
The one test I haven’t been able to try yet (and would like to) is seeing if messenger can be made to connect from a non Three device (i.e. my TYTN II, or your Hermes) whilst using a proper Three Connection.
i.e. Messenger on my TYTN II, going through Active Sync to a laptop, which in turn is connected to the Internet via a Three branded phone or USB Dongle. If That fails to connect, then it’s a fair conclusion that Three do in fact block ports, as the Dongle would be doing the connection. If it worked, then it would be fair to say that the actual SIM is causing the problem. Either Way, it would be really good solid evidence to go and get support to actually take notice.
Which would lead onto another Test, which is if there are any Three Users out there who it works, for, trying you SIM in either of our devices to prove if its some Three SIMS that are actually causing the problem.
(In techie speak, does anyone know if its possible from a SIM card to have a hosts file, or do port redirection ON THE SIM?)
I work up in London, so if by any chance, you are in that Area, please PM me, and maybe we can meet up to try and come up with ideas.
Hi gjbird999,
well i have done a few tests as suggested by you:
www.zdnet.co.uk returns "Request Erroe (invalid_request)"
WiFi ON/phone function OFF/3UK sim in - MSN messenger fails to connect.
WiFi ON/3UK sim removed - MSN messenger connects successfully!
WiFi ON/phone function OFF/3UK sim back in - MSN messenger connects successfully!
WiFi off/phone function ON/3UK sim in - MSN messenger fails to connect.
i guess this kinda proves that 3UK is blocking the ports either by mistake or deliberately the thing is MSN Live can connect to my hotmail mailbox ok to check email etc, just won't connect to MSN messenger.
I have tried calling the 3UK customer service for some other problems before and lets just say that it was amuzing enough to try get them to understand the problem let alone sorting it....
i hope you can get somewhere with them! keep us posted please!
In a sweidish TyTn II forum we are alot of people that gets the error msg There is a problem with the server. Please try again later..
Its been like this for 3-4 weeks..
I have Tre and its still not working
I have a Swedish Tele2 business telephone subscription and i can connect to MSN Live without any problems. However I got a nag about 30 days trial when starting MSN Live the first time, isn't MSN Live for free?
Edit: Tele2 is the part of Comviq used mainly by business users...
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
southeastblue said:
I get the same message on 3UK, strange that a sim cardstops you from using MSN when your connected via wifi!
Click to expand...
Click to collapse
well i am not entirely sure about this because I did managed to connect after reinstalling the sim with the phone boot up without the phone function on, but if i just switch the phone function off then try connect with WiFi without rebooting the phone, it won't connect
using WiFi is not so much use for me because if i can access wifi, it would probably means i am at home already! I guess i can always use the webmsn but that kinda sucks...
Three tech support is on hold, and I'm back to M$ basing at the moment. But I'll try to get into the local 3 store and see what zdnet does on their "open access" 3g Cards that are totally unresticted
hiya, just wanted to post up as im in the exact same boat, 3uk contract using my own htc hermes. having the exact same problems with live as has been described here. so good luck ! if you want any help with anything i'll be happy to help
same problem in italy!!
Ive got live installed on schaps rom -
It seems MICROSOFT now want to charge me for using it - I keep getting a message saying I can use for 30 days trial period and then will have to BUY a pass to keep going.
Cmon ms Btards whats going on.
Anyone else getting this.
will think twice when upgrade time comes if it isnt free
Jon
After first emailing me back saying there were no problems, and was all my fault for not setting up the phone properly M$$$$$$$ admit there MIGHT be a problem their end (or at least with their crappy software)
Thank you for writing back to Windows Live Mobile Technical Support. This is Sheila and I understand that you are still unable to connect your HTC TyTn II device to Windows Live Messenger. I am sorry for the frustration and inconvenience.
****USERNAME****, this issue you have with Windows Live Messenger has been identified by the product team as high-priority and we want to assure you that we are working seriously on a fix for this problem. Due to the complexity of this matter we currently project weeks of testing for our engineers to resolve this issue. We understand the importance of this and we are doing everything within our means to correct the situation.
We cannot commit to a specific timeframe as to when the fix will be released. Please do bear with us regarding this matter and thank you very much for the patience you have shown. You may check with Windows Live Mobile from time to time for updates.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
Sincerely,
Sheila
Windows Live Mobile Technical Support
I'm also on 3UK. I was using windows live messenger fine on my E65 (not the crappy version they give you) up until about a month ago. and since switching to my hermes, I also haven't been able to use msn messenger.
i suspect its all down to 3UK.
i only say this because on my E65, no updates were installed, it just one day stopped working
just want to make an update, my SPV M3100 on 3UK network is now able to connect to MSN again, I haven't changed any settings on the phone at all, so i guess it is either 3UK sorted out their porting issues or MS did... just glad it is working again!!
As is mine

YouTube Login Error

I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
xxthemartianxx said:
I'm experiencing the following error when attempting to login via the social networks part of the data connection function:
There was a connection error while attempting to login.
Does anyone have the same problem and has a fix been found?
Click to expand...
Click to collapse
i second that, seems to happen to me too even after a hard reset, i cannot login to youtube anymore. Facebook works ok but doesn.t download photos anymore. Does anyone knows what is causing this ?
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
johncmolyneux said:
I think this is an issue with the youtube web service that Sense logs into, as it didn't work for me for most of a day, and then it suddenly did and has worked ever since.
Sod's law! I just tried it again and it's not working now.
Nothing's changed on my phone, so it must be youtube's problem. Just leave it a few hours and try again. Unless, of course, you're saying it's like this all the time!
Click to expand...
Click to collapse
Used to work, didn.t and didn.t work after hard reset either so i hope it.s youtube.s fault, but .. how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
snowblindd said:
how about facebook not loading photos when you check the albums ? Can you please see if it works, or does any one experience the same thing ?
Click to expand...
Click to collapse
It just worked for me mate.
I've raised this with HTC - I'll report back if they have an answer/solution.
xxthemartianxx said:
I've raised this with HTC - I'll report back if they have an answer/solution.
Click to expand...
Click to collapse
keep us noticed
The same problem here
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
hkwak said:
Hi
I have exactly the same on htc hd2
But used to work few days ago.
I could successfully login and even upload the video.
But does not work from yerstarday.
Click to expand...
Click to collapse
Mine also used to work a few days ago - most likely something YouTube has done.
T-Mobile Netherlands cannot help
I have the "There was a connection error while attempting to logon." aswell and called the Dutch T-mobile. I'm using a UK version of the HD2 and want to use the Youtube Widget aswell. The first helpdesk employee said it could be something with "bering" not sure what it is. The connection was dropped the seconde helpdesk employee switchde me to second line helpdesk, this guy told me no restrictions are in place AFHK. He also said that with iPhones they can do more, but since the HD2 isn't delivered by T-mobile he couldn't help.
I checked with a disabled Sim card and enabled WiFi connection and still got the "There was a connection error while attempting to logon." message. WHen trying http://m.youtube.com my login credentials just work on both connections (WiFi and 3G/H).
Are these widget controlled by the provider or youtube or a registry entry or ???
Best Regards, Onedb
Well as far as i see, the youtube connection error started to happen suddently to devices that didn.t suffer any change. I.m guessing that is somehow youtube.s fault and maybe it will be fixed in time. Same thing happend with rss hub when searching online for channels there was an error there too, now all works fine without doing any changes.
It looks like a lot of people have this problem, me included, and I hope that they will fix that soon, because it is very annoying.
i could log in to youtube normally on my original German rom, than i flashed wwe rom and since than i get the connection error every time
Hi ho, I have this annoying problem also
I buyed one today, and got the same problem, here in germany as well. So this should be a problem with youtube. Maybe they've changed the logingateway er sth. else.
Just keep trying until it works.
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
DMAND said:
Same here maybe it has something to do with this YouTube to begin reinforcing restricted API access on Dec. 2 althought it says Dec 2nd it's strange how all of a sudden we cant log in
Click to expand...
Click to collapse
That article talks about video scraping, which obviously has nothing to do with this issue. I can't believe that a company like HTC just threw something together and hoped it worked. It must be relying on public API calls that are, for whatever youtubey type reason, failing.
I've never been able to login to the Sense youtube integration service. Facebook and Twitter works fine.
If anyone has a fix for this, I would really appreciate knowing about it
As far as I can tell, this is a YouTube problem - not a problem with our phones/software. I only say this because sometimes it works, and sometimes it doesn't. It doesn't matter what connection type I have (2G, 3G, HSPA, WiFi), it simply will not work, and then all of a sudden, maybe a couple of days later, it will.
I think the YouTube servers that the app connects to are just a bit shoddy, to be honest. Maybe they weren't expecting the traffic that's been generated by adding this functionality into a very popular mobile UI (don't forget that it's not just the HD2 that has this relatively new functionality now).
I don't know this for a fact. I just VERY strongly believe it.

[Q] Pressreader and The Times UK

Hi,
Just looking for a little help. I have been using my Times.co.uk newspaper subscription flawlessly through pressreader on my tab for just over a month. Inexplicably it stopped working a few days ago and now whenever I attempt to re-authorize my account I just get a "Couldn't establish connection to the network" error.
I've done a factory reset on my tab, the rest of it's internet connectivity is perfect so this seems like an issue with pressreader. Samsung support didn't actually seem to know what the Galaxy Tab was let alone pressreader, the Times just told me it should be working and pressreader/press display's support is poor to non-existant.
Has anyone else managed to keep their Times uk newspaper subscription working with their Galaxt Tab and pressreader?
Thanks for any advice,
I have the same or similar problem.
I can't add my times account nor can I authorise my Tab with PressDisplay.
In other words, when I go into accounts I only have the IMEI number and a single authorise. When I select authorise I can enter my username ans password but I then just get the same error as you.
I have no way to add my times account because nothing happens when I select the menu button.
Same issue with me on my Galaxy Tab. Have emailed PressDisplay but no reply as yet.
Anyone else got one?
I don't have a full Times subscription (just at the weekend), so I'm not expecting to get the Times in PressDisplay.
I do hace a PD subscription, however, that works fine on my iPhone, but I cannot authorise the Tab. I see a "Processing" dialog, followed by a "Couldn't establish connection to the network". Grr.
I've also emailed PressDisplay, and will report back as and when I receive a reply.
The seven trial issues downloaded perfectly.
Darren
Hungerford, UK
I finally got to the root of why my Times subscription worked initially then stopped. The Times were caught out by the launch of the Gtab, but once they realized it was out and shipping with Press Reader, they quickly moved to specifically ban the device from accessing user subscriptions to their papers to protect the profitability of their ipad application - very kind of them.... this is why you get the "can not establish connection to the network error"
I have had this confirmed by both the Times (who issued me with an apology and complete refund on my subscription costs) and the support folks at Press Display.
It's a shame as for £8 a month it was great value, the only quality broadsheet now available (in the uk) is the Telegraph, but Press Display's odd subscription policies now make it cheaper and more sensible to just buy the paper at 90p an issue from your local news agent.
There's nothing quite like progress!

SIM card data connection

Hello all. I, like many others, got an HTC shift online recently and it's in Italian. Got Vista in English, but I'm having trouble liberating the Snapvue side.
I've been jailbreaking and hacking iPhones since before there were GUI utilities to do the work for us. I'm a computer tech by trade, so I'm pretty familiar with tech in general.
I've used my SIM card from my Galaxy Note, it's an AT&T SIM, with partial success. I don't speak Italian, but I do speak computer, so it's obvious that it keeps giving me a message about connecting to EDGE or GPRS or 3G. Constantly. It gets in the way of me trying to do anything else. The weather works, so I know it's reading the SIM. I can force my way through setting up gmail or iCloud email, but it never actually pulls any email. I get an error message that translates roughly to " can't connect. If the problem persists, try restarting the system." I can't get past here.
I tried the other method, using Internet sharing through some trickery, but one step of the instructions says to click "connect" or "connetti" in my case, but the "connetti" button is greyed out.
Any help would be appreciated, and while I'm not a dev, I can comprehend complex ideas and instructions, so probably no need to dumb it down.
Spike
So you are getting weather updates everytime you hit refresh?
Is the SIM card a contract card or a pay as you go monthly?
Let me know and I might be able to help.
It's a contract unlimited SIM. Oddly, through all the connection error messages, it seems to update weather reliably when I open it.
Sent from my iPad using Tapatalk HD
EDIT: I tried the Internet sharing trick again, this time with the SIM card installed, and the "connetti" button was not greyed. For about 30 seconds, long enough for Vista to install the drivers, I was able to see "PocketPC." It went away, and I haven't been able to get it to show up again, but I haven't messed with it much. Looks like I may be able to get this without the email trick, but I'd still appreciate any help you can give.
Update: I got the .CAB file into My Documents, and I got the .lnk file into Settings, but Liberate does not show up when I open settings in Snapvue. I could have sworn Vista was able to read my SIM before, but it won't anymore.
Update again: I'm returning the Shift and exchanging it for one that can read my SIM properly. I suspect a bad radio firmware installation, but rather than force my way through liberating it to see if reflashing the modem firmware would fix it, I'll just have 1saleaday replace it, which they were quite willing to do. Will report on success or failure.

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