Database Users

My Hero does the weirdest thing...

Sometimes, I'll place the handset down on a table or whatever, and completely of it's own accord, the screen will scroll right to the second page. Then a couple seconds later, it'll scroll right again to the third, and fourth. I'll pick it up and swipe back to the home screen and put it back down, and it'll do the same thing again. Basically.... wtf?
Sometimes it does it in menus aswell, scrolling down lists one by one every few seconds when the thing isn't even in my hands.
Has anyone else experienced this? I've had a couple of replacement handsets and it's done it on all of them!

Switchbitch said:
Sometimes, I'll place the handset down on a table or whatever, and completely of it's own accord, the screen will scroll left to the second page. Then a couple seconds later, it'll scroll left again to the third, and fourth. I'll pick it up and swipe back to the home screen and put it back down, and it'll do the same thing again. Basically.... wtf?
Sometimes it does it in menus aswell, scrolling down lists one by one every few seconds when the thing isn't even in my hands.
Has anyone else experienced this? I've had a couple of replacement handsets and it's done it on all of them!
Click to expand...
Click to collapse
It has happened to mine, intermittently. I was hoping that it was just a little piece of grit under the trackball and that it would stop, but now you've got me worried that it is a common fault. Mine is an unlocked white in the UK, bought from Devicewire and delivered around 10 days ago...

Yup, I can comfirm it has happened to me with 3 white sim free Heros. It can happen when the device is completely undisturbed so i'm assuming it's some weird software glitch.
I can't even identify what causes it, to recreate the conditions. Seems totally random.

Switchbitch said:
Yup, I can comfirm it has happened to me with 3 white sim free Heros. It can happen when the device is completely undisturbed so i'm assuming it's some weird software glitch.
I can't even identify what causes it, to recreate the conditions. Seems totally random.
Click to expand...
Click to collapse
Hopefully a (rapid) firmware upgrade will sort it...

Could it be something on the touch screen?

I think I have seen this too! Do we all have screen protectors on? I do on my Hero....
It seems to me like the people widget caused me some issues. I have removed it and the device is faster and this bug hasn't appeared for me at all since.

The Jones said:
I think I have seen this too! Do we all have screen protectors on? I do on my Hero....
It seems to me like the people widget caused me some issues. I have removed it and the device is faster and this bug hasn't appeared for me at all since.
Click to expand...
Click to collapse
Screen protector, yes. And the People widget (which I find very useful!)

Speaking about really weird things going on with the Hero. I can contribute with some funky stuff too:
When having my Hero near/under my mousecable the mousepointer (on the monitor) gets its own life. It starts moving randomly and begins to scroll the pages up and down in my browser WITHOUT me touching anything. I do have a cable connected mouse (USB). The phone has wifi, GPS and Network activated. I have not yet tested what happens with those turned off though.

Haha this is getting interesting. I noticed some mousepointer jitter when I was using the PC at work today, with my Hero nearby. I'll investigate more today.
Mine doesn't have a screen protector, but I do use the people widget on my second page. I'll remove it and see if it makes a difference to the spontaneous scrolling.

I just got my white unlocked hero 3 days ago and I just noticed this problem for the first time. The home screen would move over 1 or 2 screens without me even doing anything. Im wondering if it was major lag from previous movements I made. Im sure this is a software bug, does anyone know if HTC releases software updates for their android devices? I just switched from an iphone and hope they would release updates and fixes like apple did when something was wrong with a software release.

This phone is what... a week since launch day? We are early adopters and will find bugs. There'll be an update soon I'm pretty sure.

I think there is some interference with Wifi/Other radio and the Hero screen.
When i put mine on my desk next to my PC i cannot press all buttons on the touch screen but the wheel and hardware keys still work. When i move it 1m away from my PC this behavior is gone.

This problem happened to me when I had wet hands. All I did was wipe the hero dry and it worked fine again.

Thiesen said:
Speaking about really weird things going on with the Hero. I can contribute with some funky stuff too:
When having my Hero near/under my mousecable the mousepointer (on the monitor) gets its own life. It starts moving randomly and begins to scroll the pages up and down in my browser WITHOUT me touching anything. I do have a cable connected mouse (USB). The phone has wifi, GPS and Network activated. I have not yet tested what happens with those turned off though.
Click to expand...
Click to collapse
This is due to the phones aggressively high SAR value (it's really really high). I would think twice before putting this phone in your pant pockets if you ever want to have chidren

Ovek said:
This is due to the phones aggressively high SAR value (it's really really high). I would think twice before putting this phone in your pant pockets if you ever want to have chidren
Click to expand...
Click to collapse
Wow, really? I already have 2 so going to keep this in my pocket from now on!!!

Aaaaaaaand HTC didn't bother fixing this in the new rom. The T9 keyboard input bug and huge lag are also unchanged.

I can confirm that this odd bug still lurks around in the official 2.73.405.5 build.
It has been suggested that it migh be due to dirt inside the trackbal housing but then why would the homescreen suddenly scroll on its own without being touched? Maybe a sensor glitch? I don't know what solution HTC are using to read the movements of the trackball though... one thing is for sure; it's not a good one....

I'm 100% sure now it's not a hardware issue. It's happened on multiple Heros I've used, not long out the box either. The only thing I've noticed that indicates any kind of pattern to the apparent randomness is that it gets a lot worse when there's a lot of mobile data transfer going on. One time I physically couldn't get it to stay on the homescreen long enough to click an icon.

Just pitching in, exact same problem here. Very strange that everyone gets it to the right :/

Just notice on mine too, some automovement in menu and home
Upgraded yesterday to new firmware (modaco)
Could be an increase of trackball sensibili? I see a settings to tweak it on blackberry device...on android?

HTC HD2 Touch Screen Bug

Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.

Get a life man.
Obviously it has a sensitive touch screen. It is not a bug. You can decrease the sensitivity using BSBtweeks amongst others. But if you touch and twitch your finger on the screen that's what you get.
And if you don't like it go back to you iPhone.

waza123 said:
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Click to expand...
Click to collapse
there are a lot of faulty devices initially which were released. claim your
warranty, bring this back to where you bought it and show them your problem

waza123 said:
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Click to expand...
Click to collapse
it is not bug it is due to over senstivity and it is common in capastive screens even my iphone do it but not so much as its screen is smaller
just don't use the tip of your fingure

there are any. cab to lower the sensitivity enough to solve this problem?
thank you very much

waza123 said:
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Click to expand...
Click to collapse
you obviously have a defective unit. I tested mine exactly the same way and doesn't have this shaking screen at all. (even at the maximum zoom level at opera.) try to get a replacement.

i was having problems with the sensitive touch screen, not as bad as most, but very annoying. the main one being when trying to press the back key on the keyboard it would randomly hit a letter instead bout 1 outa 5 times. most other things where quite good.
Phone was still quite new so i returned it to virgin for a replacement and this new one works perfectly. Also, my old one had the visible matrix at angles where as this one does not. Also, the sticker on the packet says rev.B. Not sure if its relevant.
Anyway, to some it up, if you are having screen problems that are souring your phone experience and like me you can get a hassle free same day exchange, i'd go for it, cos the difference is really quite large. Previously id adopted to using skype as the normal qwerty was too innacurate for fast input. but now i can type quickly and accurately in portraite mode on the normal keyboard. Pinch to zoom seems to be working much better now aswell.

I have BSBtweeks and low sensitivty in that movie. On/OFF no big deal same effect.
I guess you guys don't have iPhone 3G and don't know how to real TouchScreen should work.

Why are you keeping your finger on the screen for so long?

Why not ?
For example, you scroll web down, and up in one move to see it all etc..
or u use Virtual mouse like notebook touchpad to control your pc cursor over wifi. etc.
I do it on iPhone without this bug.

get the same probleme and bsb don't change anything

LOL @ tags to this thread

I try and I try and I try but I can not replicate the problem in any software at any zoom level....

I have turned the tweak on and off and still cant make my screen do that maybe your phone is faulty,

i had the same problem, get your phone replaced under warranty !
i sent mine out under warranty repair and foud that they did nothing to fix it so i rang them (o2) and told them the problem is still apparent.
they sent me recondtioned model. cant tell the difference (physical) between reconditioned and a new one if you ask me!
i dont have the shakes with this phone

I got the exact same problem. Screen shivers like crazy, damn annoying. Bought in Norway... So it goes under warranty? I thought it was supposed to be like this......

eddyos said:
lol @ tags to this thread :d:d
Click to expand...
Click to collapse
+1

Read my post thats one below this! I had a similar problem and just got my phone back after a week at HTC. A new screen (and camera?!?) and it works an absolute dream now. Definately recommend making the call!

Demon_man said:
I have turned the tweak on and off and still cant make my screen do that maybe your phone is faulty,
Click to expand...
Click to collapse
+1.
We've got a Iphone troll on the forum lol
LOL @ tags

ok thx guys

love vs hate - screen sensitivity (mostly hate)

I loved everything about this Phone until today. Today is the day I tried to access ebay from my Phone. Brought up the page in only a few seconds, good start. Pinch to zoom working well, excellent.
username in without too much trouble.
Password.... it took me 20 mins to get this in due to the ****ty sensitivity on the screen. I was almost at the point of throwing it against the wall.
I have the sensitivity fix installed, is there proper solution for this problem or some way to make the screen much more accurate for typing?

stoolzo said:
I loved everything about this Phone until today. Today is the day I tried to access ebay from my Phone. Brought up the page in only a few seconds, good start. Pinch to zoom working well, excellent.
username in without too much trouble.
Password.... it took me 20 mins to get this in due to the ****ty sensitivity on the screen. I was almost at the point of throwing it against the wall.
I have the sensitivity fix installed, is there proper solution for this problem or some way to make the screen much more accurate for typing?
Click to expand...
Click to collapse
calibrate the screen ,it solves allot of issues , if this doesnot fix it change the screen

change the screen, you mean have it replaced?, this is my second phone as they other was the same, are we sure this isnt something we are going to have to live with?

stoolzo said:
Password.... it took me 20 mins to get this in due to the ****ty sensitivity on the screen. I was almost at the point of throwing it against the wall.
Click to expand...
Click to collapse
what was the problem?
clicking the password field (I just find you have to be quite zoomed in, in opera it seems to ignore clicks to fields unless the fields have been zoomed in on.)
or typing the password on the keyboard because it has no auto text correction? (I dont really find this a problem to be honest, I use a large number of numbers, letters uppercase and lowercase and symbols and aslong as I dont type it too fast and think about each key I will always type it right first time)

getting into the fields wasnt too bad with zoom. The problem was multiple taps. When I type a key sometimes It also puts on all the keys around it, seems to be a bit random - I havent got sausage fingers either.
It may be worse for me as I had a touch HD before this and the resistive screen was very accurate, may just need more time to acclimatise.

you probably should go into notes and try drawing lines around, if they aren't really straight or if by pressing in one spot you have the cursoir drawing all around your fingertip, then it's probably still something to do with warranty servicing
Me, on the other side, never ever had any problem with sensitivity at all, all the contrary I think that if I had to install the sensitivity patch it would be way more unpleasant to use the phone, I like the sensitivity as it is now

:S hmm that sounds a bit weird, I don't really have much of a problem with key accuracy.
are you typing your password too fast? might help if you slow it down, instead of retyping it ten times, take 5 times longer to type it the first time and you have already cut down the time it takes you by a lot

Get the original stylus from HTC and try again. If it happens with the stylus too the screen is fu.....

This is going to be a random suggestion
Do you have any Task Managers installed? Such as Dutty's/Touch X or Appelflap's or anyone that put an icon in the top right of your screen.
If so, try uninstalling them and see if this a has any positive affect on your typing.
We'll deal with a replacement Task Manager later

when I move quickly accross the page it is fine, when moving slowly its absolutely terrible, akin to sizeometer earthquake 9 on the ricter scale. I am using Laurentius26 GoldEdition V2.1, I will flash back to stock and see what that is like.
this is what I am getting, exactly..!
http://www.youtube.com/watch?v=3rJJ1eyM9FM&feature=related

Have you tried using a different rom, if a new rom doesnt fix it there must be some hardware failure since that is not standard behaviour for the screen. I have just performed the same test on my phone and I get near perfect straight lines even while varying the pressure on the screen.

You say you have a fix installed is it this one: http://forum.xda-developers.com/showthread.php?t=604831

I had the none ghost fix installed but realised I have both problems. Just uninstalled and installed the ghost+sense fix and reset....
no change

will try a new ROM, if no change then I am going to send it back to VODA, this was a "nearly new" phone on their swap scheme, got it free on £20.month, seemed to good to be true and was.

Watch this video (http://www.youtube.com/watch?v=egVn2HvexhQ&feature=related). It may be the case that your HD2 needs to be sent for repair as it may just be defective.
Did you try running no task managers? I presume that it did not help.
Send it off and explain it's unusable in this state.

put stock new ROM on from Voda, a lot better by far. It must either be the ROM, the fix or Zoomer which is causing this. I wonder if anyone else has has this problem, i will log this on the ROM thread.

still having problems with this, not as bad as before, think i am going to send it back and cancel the contract, I think this phone although beautiful is not fit for purpose.

Unresponsive touch screen :(

The top part of my phone does not respond to touch anymore... it is impossible to bring down the notification bar... and once in a while the whole screen goes unresponsive.. tried factory reset but still the same problem..

am having the same problem since 2 days back
after reading some of the posts i found that the Digitizer For HTC G6 Legend A6363 should be replaced with new one i ordered mine from ebay
ebay.com/sch/i.html?_from=R40&_trksid=p5039.m570.l1313&_nkw=Digitizer+For+HTC+G6+Legend+A6363&_sacat=See-All-Categories
waiting for the item to be delivered

I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/

nnssxx said:
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
Click to expand...
Click to collapse
Do you have widgetlocker, by any chance ?
Or a lockscreen replacement which disable the notification bar during the "slide to unlock" state ?

I didn't know there was such thing as widgetlocker. I use CM7 latest nightly, never seen that thing.

I also facing this problem from last 2 weeks and i also think this is digitizer problem. If anyone else found the solution else changing the digitizer, then please post.
This is beautiful phone but htc added a poor quality things in it, due to which many users facing such problems.

Nah.. I dont think its because of widget locker.. its the digitizer..

well that's a shame, gotta buy a new digitizer on ebay after just over 1 year of use...

I know.. this sucks... Im planning to upgrade though.. Any of u guys have any suggestion?

Depends on your carrier if you want suggestions for an upgrade.
...but that would drive the post off-topic.
Sent from my HTC Legend using XDA App

I have the same problem. my screen doesnt work anymore because some water got in from the grill above the screen :S
should I try to take apart and dry off or shall I buy a new digitizer directly?

I think it may be a good idea to try disconnecting your digitizer and reconnect it as it just might be helping. I did it on my girlfriends legend and it has been working perfectly ever since. Maybe a good idea to at least try that before buying a new one. So i guess it could be in the connector to? At least this worked for me.

My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??

Earayil said:
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
Click to expand...
Click to collapse
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.

My problem got worse and the phone became totally unresponsive, changed it, got a new phone.

Tanayar said:
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
Click to expand...
Click to collapse
exact same problem here, mine works when it feels like working, totally random, I simply can't understand why, I doubt it's the temperature... I think its in the device theres something wrong, I smack it numerous time and it works right after a big smack on the screen, or rub your whole hands on the screen, also, the angle you are holding the phone affects this problem, if none of these work, a phone restart always makes it work at the beginning. Oh boy did my phone took and taking much beating... oh well, I wish I could permanatly fixed the problem here, as I was thinking of handing the phone to my brother when I upgrade, I'm using CM 6.1.

I still recommend the same thing that i posted earlier here, her screen still works perfect.

I had the same problem few months ago. The problem is with the touch digitizer. I bought a digitizer on ebay and replaced it myself. After that my phone has been working fine. Its not that hard to replace it if you have a small knowledge about hardware.

I use to get that unresponsive screen issue only in the summertime, plus it gets worse if I add humidity (read: sweat). I just need to give it some time then to dry off/ cool down outside my pocket, and it's all fine again.

Spassy touch registration

Hello XDA! I bought a used (almost new though) HD2 a month or so ago, obviously I went straight ahead and flashed something else than WM 6.5 onto it...
However it has this weird issue with the touch being registered in an odd way sometimes...
Once in a while it will register a touch although I'm not touching the screen, other times it will freak out and register random touches all over the screen...
I notice this especially whenever i type...
(Look at the attachment for an example of this behavior captured with the pointer location in dev tools)
Is this a software bug in Android or is it my digitizer that needs replacement?
Thanks in advance

No one knows?

Never encountered a bug like this. So I have to say its your screen freaking out. Common problem with hd2 when they get overheated.
But you can always try other roms to see how it responds then.

Or possibly you accidentally touched the screen at the edge with your palm? I've done that loads of times before, and the HD2 only supports 2 fingers (also, it does this really badly from my experience).
I've noticed that I have to text slower than I actually can because it just doesn't register all of the points clearly enough :/

casemandan said:
Never encountered a bug like this. So I have to say its your screen freaking out. Common problem with hd2 when they get overheated.
But you can always try other roms to see how it responds then.
Click to expand...
Click to collapse
I've tried a bunch of different roms but they all seem to do it, I don't remember whether or not WP7 also did it though...
Overheated? hmm maybe because it does seem to happen more frequently when i text a lot but it might just be because i get more frustrated by it.
Nigeldg said:
Or possibly you accidentally touched the screen at the edge with your palm? I've done that loads of times before, and the HD2 only supports 2 fingers (That's what she said, and also it does this really badly from my experience).
I've noticed that I have to text slower than I actually can because it just doesn't register all of the points clearly enough :/
Click to expand...
Click to collapse
Perhaps, I'll have to see if i can replicate it with the phone lying on the table and only using my finger...

i sometimes have this problem too, but only when i have sweaty fingers..
i think it's the old generation digitizer. it's like drop of sweat are lying on the screen, making it freak out, cause the digitizer doesn't know where it gets touched.. so it jumps from here to there, and back and then somewhere else..
it always happens to me when im playing games on the pc:
i get a sms, i want to answer. i forget that my hands are sweaty after 2h of gaming and the screen freaks out. UNTIL.... i clean my hands and the screen on a tissue or so..
lol it even happens sometimes that it types something by itself, then sends it... >.<!!
probably you have sweaty hands too when this happens?
just try to clean the screen when it happens.. it could help