My mytouch recently took about a 300 foot dive off a state fair ride, the back and the battery came off in midair and the phone itself bounced off an old lady in a powerchair before it hit the ground. It hit the ground on the top right corner of the phone cracked the case very slightly. When I got the phone back I turned it back on and everything works, there are no cracks in the screen, but the touchscreen itself isnt't working. Is there anyway I can try to fix this without having to take it to someone whos going to charge me out the arse?
Insurance, if you bought it, is probably your only option.
I don't know of anybody that actually "fixes" broken cellphones, and Tmo is gonna charge you full price to replace it.
You might be able to get a screen from Fleabay and replace it yourself.
Related
My dad just bought a HTC Snap 16 days ago. Today I was playing with it and handed it back to him. An hour later he pulled it out of his pocket and it was all white except for a small area about 1 cm long and it was green. So we went to Best Buy to return it and get a new one but they said that the screen was cracked. They pulled out the battery and there was a small black line under the glass which apeared to be a crack on the actual LCD.
Best Buy said they could not return damaged phones. The problem lies in theres screen fracture being a manufactures defect because my dad was sitting on the couch the whole time and when he pulled it back out of his pocke it was broken.
We also viseted sprint because they are an actual HTC Repair center. Although they were not in they told us we were out of luck. I guess I have a few questions:
1. Is it possible to get this fixed or returned due to a manufactures defect? This phone has been in his pocket the whole time and he has never droped it. The device is in perfect condition the screen just cracked in his pocket. Sprint said it was a pressure crack but after we talked to the guy I went to the demo unit and squeezed the screen REALLY hard and it did not even effect the bottom LCD.
2. Would Sprint customer service be able to help reslove this issue?
3. If all else fails can we back charge Best Buy for not taking a return?
4. Any one else have any suggestions to help assist in this matter?
Of course you could try sprint customer service, but if all else fails you could always replace the screen. I know it isn't a free fix, but it is cheaper than buying a new one.
I know to replace a screen on the origional dash, it was like 25.00 on ebay.
good luck either way, let us know how you make out.
Brad
I'm an idiot.
I've had this phone for all of, 3 weeks. I've been paying attention to Android since it was announced and was just waiting for money to fall in to place. A few days ago I was at work (I'm a manager at Arby's) and I bent over a toilet to pick some trash up and with my phone in my chest pocket, it slipped and conviently landed with a plop. Luckily the toilet wasn't used and I grabbed it and started shaking it, getting it dry as soon as possible. It was touch and go at first, and after I put it in rice I thought it was bricked. I left it charging for a few hours this morning out of desperation and to my surprise it works, but the screen is really dark, and the hardware buttons are acting a little odd. I was wondering if anyone knew of any replacement back light services?
Also, I'm running CM 4.2.4 and was wondering if running custom firmware does anything to T-Mobile's insurance through Asrion?
Thanks for any and all help.
Well you are an idiot
Try cnn.cn for a replacement screen. Although, I think its more than the screen, you probably fried your board too.. Call or go into a T-Mo tomorrow to see what's up, but unless you have insurance, warranty doesn't cover water damage. Best of luck! I would probably kill myself if I did something that is easily preventable to my Magic (which will arrive Wednesday)
z
You can also google "HTC MAGIC REPLACEMENT PARTS"
You'd probably find what you're looking for, eh?
I put mine in the washing machine and I got the same result, phone works but I have 0 backlight and the end button is wonky. Got my replacement phone today.
I managed to let the vibrant slip off my lap, fall 3 feet and hit the floor. The battery and back cover went flying. When I put it all back together, the phone will turn on and appear to function, but all I get are some random colored lines in the top left of the screen. Behind them I can see, faded, icons on the notification bar.
The touch sensitivity seems to be working. I can switch between home screens and lower the notification bar.
There is no visible crack in the glass itself, but clearly the display is borked.
When I get home tonight and can transfer my sim to my old phone, I will look into calling tmobile and/or making an insurance claim.
My hopes are slim, but before I do that, anyone have any clever ideas about how I can magically fix it?
im sorry but your phone is broken. I would send it in for repair and when u get it back, make sure you get the stock rubber body cover from T-Mobile. I've dropped it many times with that thing on, no scratch.
boodies said:
im sorry but your phone is broken. I would send it in for repair and when u get it back, make sure you get the stock rubber body cover from T-Mobile. I've dropped it many times with that thing on, no scratch.
Click to expand...
Click to collapse
The boy glove you mean? Yep. that thing will stop almost everything and since the screen isnt' as flush with the front when it's on, it stops that from getting bumped as well (and you can put the phone face down without fear of scratching it - something you cannot do with an HD2, Evo, Aria, etc.). I've dropped my phone like 10 times even from higher than 3 feet and it didn't do anything.
This is why how cute a phone means absolutely nothing. Going without a decent case on it is just asking for trouble
Try the case mate tough case, it looks like it can take a beating
Sent from my SGH-T959
richan90 said:
Try the case mate tough case, it looks like it can take a beating
Sent from my SGH-T959
Click to expand...
Click to collapse
It can.
I have one, I've dropped it onto concrete, tile, wood, carpet, etc multiple times from walking height (4-5 feet?) and it's survived everything without a problem. No scratches, no issues. Of course the case is complemented with a Reallook SP.
I purchased 5 of these just in case. They were only $.03 at the time of purchase which was about a month ago. Obviously the price changes, but this gives my vibrant a very solid feel, and it looks good to boot! Dropped it a few times and it's definitely the best $.03 ever spent! Lol Honestly, I would pay $20 bucks for this thing.
http://www.amazon.com/Black-Rubber-Protector-Samsung-Vibrant/dp/B003Y8TUTC/ref=cm_cr_pr_product_top
Yup,
I dropped the Streak on a tile floor and it hit flat on the screen. It was dead right then and there, you could tell the thing was still running but only the left part of the screen had any activity on it and you could not do a dang thing. This was on Wednesday.
Called Dell they said the would give me a new one for ................. $250 US.
WOW, no way....
Called ATT and they said the warranty started from the day I turned the phone and then realized it was a Dell Streak and sent me to Dell. So, that was a dead end.
So I did some research and saw that you can get them from all over the work from around $110 to $175, with tools without tools, in a few days or by the end of the month. I had to think about this.....
So, I called a local shop that works on APPLE devices and other phones and asked what he can do for me. He asked who made the phone and who sells the phone blah.....blah.....and then came back and said, he can have a new screen for me the next day. He did and the cost was $175, again, I had to think about this, but I had only till 5PM that day to get back with him.
So, over to BestBuy I go to see what is the deal with getting a new phone for $99. They said I am cannot upgrade till April and at that time, I could get the phone for $99. I was not wanting to wait, then they said I could get a new number to add to my contract and get the phone for $99, not really what I wanted to do. So, I call the shop that could get me the screen.
So, I call the shop up and spoke with them about a new screen. Everything was a go and I went to work the next day. After work I made my way to Harry's Telecom and they had the new LCD screen waiting for me. It was shipped from California, just for me. . I picked up the screen and the tools I needed and went home to void my warranty that reall was not worth **** to start with.
So, I got home and started the process of taking the phone apart, it was a piece of cake, I did not really give two ****s for the phone at this point so wen I got to the LCD and had to remove it, I went full bore at it and ended up splitting the Gorilla glass and LCD glass from the LCD. That is some tough glass, it really is strong.
TIPS:
When you pry the ends of the phone off do not pry around the glass at all, only pry from the end of the phone or the top or bottom of the plastic ends. Do not shove the pry tool up under the plastic too far or you will dislodge the double sided tape and you may have to replace it, if so good luck to you, or just get a case that covers it all up.
When you are remove the cables for the screen and what is attached to the motherboard, two of the cables have clamp that can be lifted to let you pull the cables more easily. They also allow the assembly to go much easier. If my memory is correct, the two smaller flat cable have this clamp. It is part of the motherboard and sits on top of the flat cable, use your fingernail to pull the clamp up, it is nothing more than a flat plastic piece.
The screen can seem to be a ***** to pull off. Have a look around the screen and you will see five (5) metal pieces shaped like the letter C, only with three flat sides. remove these hold downs and then you should be able to pull the screen out fairly easily. One of them may not come off, this is the center hold down on the side that has three of the hold down, just leave it and pull the screen out, it will need to be pushed back on when you install the new screen.
Also, take really good photos of the buttons. Camera, power, and volume as they will fall out of the case and your photo will show you how to put them back into the case as your put every thing back together.
END of TIPS
The folks at Harry's Telecom were very nice to me and I know the price I paid was high at $175 US. I was told that any future purchases for the screens will be much lower, I think around $125 or so as they will now be stocking the part. So, feel free to give them a call if you need to replace your screen.
It is a local shop in Darby, PA, just out side of Philly.
In all I was down for three days.
Regards,
Alperin1
time and $...
Last Wednesday my Focus fell victim to my dumb arse! I had it in my dress shirt breast pocket and as I bent over to pick up laundry in basement is slid out and landed flush with the concrete floor. It made a simple, solid, thud. I watched it fall but missed it while trying to grab it. I knew it was toast cause it landed directly on the screen, not on the sides at all. I picked it up to see the screen shattered. The cracks through out had very sharp edges. There were very small shards on the floor and small gaps in phone's screen where they were missing.
However... The phone still worked, touch response and accuracy was still 100% pre-break. The cracks on a white back ground looked horrible. The cracks on a black back ground were almost invisible. When phone was off, only where a nice ~.5mm wide 4.5mm long gap was visible at all angles. The glass looks to be 1-2 mm thick based on the appearance of the cracks when looking at an angle. It looks much thiner then I thought it was.
I contacted AT$T for advise, they gave me Samsung Repairs phone number. I called them. I told them the truth how it broke. Admitted fault, etc... They told me it would be $156.78 to replace the screen. He put me on hold for ~4min and he came back and told me that since I was still under warranty and only had for 6 months that they were charging me $70.36. They took the payment over phone via credit card. They emailed me a UPS Ground label. They told me it would take 5-7 days once they get it, to ship it back to me (5-7 days return shipping if UPS ground). I paid $5 to USPS to priority it to them. I didn't want 5 days of UPS shipping time added to my wait.
Now, her is the interesting part. I used the chevron.updater to put NODO on my phone. I had no issues at all and was very happy with the update. My phone had no other mods or tools used on it. They told me my phone would be restored to original factory state before returning it to me. Do you guys (I do) think it will return with NODO still on it? Or will they notice and re-flash the ROM? OR, do they just send a refurbished devise back as standard procedure?
Samsung Repairs in Plano, TX received the phone on Saturday. I'm hoping they just send a refurbished back to me on Mon-Tues so I have a phone by Monday the 25th. I assume the ship back UPS ground, 5-7 days.
The Focus is my first smartphone. I'm currently using my old phone, LG Xenon. It feels like I bought the best gaming rig out there and hooked up to 56K modem. Talk about withdraw.... My focus was saving me on average an hour a week in drive times to and from work alone with the bing map/traffic feature. I look forward to my next upgrade just so my backup phone can at least be comparable to the new one. I will post an update if I get word from Samsung, any change in price or delays, and when it gets returned with my opinion of the experience.
70 bucks is NOT bad I just sent my phone in and I'm also sending my hd2 in soon
$70 plus small shipping charge is darn good price. Be happy with a fix or refurb replacement because it could have cost a whole lot more !
UPS will take 3 days tops. So once the phone is ship it will be just a small wait.
wow.. My previous phone was a Motorola Q9h and the three times I sent it in via warranty I paid nothing. I guess user inflicted damage incurs a fee.
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
Yep, same here, I dropped mine on gravel last month. But I was charged the full $156 ($70 std repair fee + $80 lcd repair fee + taxes). Then again, I did everything online from Samsung's website and not over the phone.
From the time I shipped my phone to the time I got it back was about 10 days (including weekend). And I live about 15 miles away from the Plano repair facility... my work is even closer! But they wouldn't let me drop it off or pick it up...
Michael.
vermelo said:
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
Click to expand...
Click to collapse
The best thing you can do if you drop your phone in a liquid is remove the battery and bury the phone in a bag of rice for a week. The rice will absorb all the moisture out. But if you try to power on your phone before everything is fully dry, then the damage may already be done. I was told this tip by a friend of mine that works for Nokia.
Michael.
Yes the rice trick is well known. Pass it around so more will know about it.
Rice is OK but Damprid is better
I have another alternative to the rice method. Instead of using that use a product called Damprid. Works way better than rice. Don't submerge your phone in rice but place your phone on top of it and then seal it up in a Tupperware container. Within 24 hours every drop of moisture will be out of the phone. Plus it's on $10 for a huge container of the stuff. It's worked on many phones.
http://www.homedepot.com/h_d1/N-5yc...splay?langId=-1&storeId=10051&catalogId=10053