Unidentified Device by windows 7 Ultimate - HD2 General

Hi Everyone
got my HD2 today
unfortunately, My windows 7 does not recognize the Device
althouh the latest WMDC is installed.. any advise?
I tried on the Device to use Active sync with and without "enable faster speed" ..
I would appreciate any feedback..
Strangely that Using sync via bluetooth works fine, but via cable is not ...

Same here
I have the same problem, anyone?

Did you try going to Device Manager, Portable Devices, and then updating the driver for your device? Worked for me using Windows 7 Ultimate, 64 bit, and an old Himalaya. If that does not work, try going to Sync Center under Accessories, delete the partnership, and then set up a new sync partner.

Told it to check Windows Update for driver during install (Win7 Pro). Found it and installed.

Yes, tried windows update for driver but could not find :|

No problem here with my HD2 and Windiows 7 (64bit)
Did you install a firewall on Windows 7? (except the one that comes with Windows)? If so, as test, uninstall it (yes.. uninstall!) and try again.
I had problems with syncing my HD2 <> Windows 7 when I had Outpost firewall installed. The only way to fix it (for me) was to uninstall it.
Just disabling was not enough.

Solved for me
rlydiard said:
Did you try going to Device Manager, Portable Devices, and then updating the driver for your device? Worked for me using Windows 7 Ultimate, 64 bit, and an old Himalaya. If that does not work, try going to Sync Center under Accessories, delete the partnership, and then set up a new sync partner.
Click to expand...
Click to collapse
Going to Sync Center under Accessories, delete the partnership, and then set up a new sync partner did it for me. Thanks.

hazem77 said:
Yes, tried windows update for driver but could not find :|
Click to expand...
Click to collapse
Did you try going directly to Device Manager, Portable Devices, and right clicking on your device to update the driver? If you cannot see your device under Portable Devices, then click View, and check Show Hidden Devices, then you should be able to find the device name for your HTC HD2. It you find your device, you can update the driver from there.
If you device driver is indeed up-to-date, the only other suggestion I have is as above stated in the thread to delete the partnership and create a new one in the Sync Center. Using one or the other above suggestions has always gotten my devices successfully connected.
Also, as HTC-HD2 mentioned, it could possibly be some weird incompatibility with a firewall. It the above suggestions do not work, then try disabling your firewall and connecting again. One way or another for sure you will get connected, and despite the frustration, there will indeed be some satisfaction knowing that you finally solved a problem.
Good luck and let us know if you are able to successfully connect.

stvjfp1 said:
Going to Sync Center under Accessories, delete the partnership, and then set up a new sync partner did it for me. Thanks.
Click to expand...
Click to collapse
I am glad it worked for you. It was something I picked up some months ago from searching Google when I had a similar problem to yours with Windows 7.

thanks everyone, it worked only after removing "enable high speed transfer" from USB to PC.... and making again "Windows driver update"

Related

How to remove activesync 4.5 from Windows Vista?

Hi!
I had activesync 4.5 installed in XP and I updated my windows to vista recently. The problem is when I turn on my computer or connect my ppc to the computer, activesync 4.5 pop up and try to install itself, and then it said program can not be installed. Anyone knows how to remove activesync 4.5 from my machine or at least disable it.
Thanks a lot!
mmh, as far as i know there is NO "active sync" on vista and you cant "update" xp to vista. vista uses "windows mobile device center" so search and download this. install it before connecting your ppc.
bluemetalaxe said:
mmh, as far as i know there is NO "active sync" on vista and you cant "update" xp to vista. vista uses "windows mobile device center" so search and download this. install it before connecting your ppc.
Click to expand...
Click to collapse
Thanks for your quick response! Anyway, I do have moblile center 6.1 installed and it works perfect with my kaiser. The problem is activesync 4.5 keep poping up all the time when my kaiser connecting to my PC, or my PC is turned on. It won't go away even after I deleted the whole directory of activesync 4.5.
I too upgraded XP to Vista.
I don't have the issue with it popping up all the time; hell WMDC 6.1 doesn't pop up and I have to manually launch it, and it sets off UAC (which I have to have turned on so that the Live Mesh CLient will run.....the sooner that gets fixed the better!)
I can seen active sync 4.5 in my Add/Remove Programmes list but cannot uninstall it from them.
I guess I should have listened to advice and done a fresh install with my copy of Vista rather than the upgrade option! Do't have any of these problems on my laptop which came preinstalled with Vista (except for having to keep UAC on but that's a Mesh issue).
I've been checking microsoft website, and there are some other people have same problem, but with no solution even from microsoft, looks the only way to get ride of it is re-install a clean vista, but that's too much work to do!
YOU GUYS updated from xp to vista ??
BAD IDEA, didnt know that this is possible, but you SHOULD always start with a clean and new system if you install a new windows version.
So this is definitly the problem. ANd only one solution
Try this press start and type msconfig in the search then press enter
should pop up systemconfig then go to start tab and look for wcescomm and uncheck it.
restart pc and now Activesync should be gone or at leased not popup

Can't sync with Vista

I can't sync my HD with Vista Ultimate.
I have Mobile Device Center 6.1 (MDC) with all updates and the mobile resources the device CD.
When I connect it with the cable "Windows Mobile-based Device" appear in Windows Device Manager but MDC does not recognise it.
I've tried both enhanced and ordinary data rate option in "USB to PC" settings.
On the other hand the device syncs perfectly with my laptop with the same Vista and MDC versions.
Please advise.
P.S. Excuse my poor English.
i think...
I think you have to dele the client on you device in Active sync in order to create a new and sync on computer 2.
error messages
are you receiving error messages in relation the RNDIS????
No ... there are no error messages.
I've already tried to delete all the partnerships ... and there is no improvement.
I've synced my old phone with the same both PCs ... so there shouldn't be any problems.
Same here,
New HD - connecting it to, Vista 32 Business, doesn't recognize the phone.
Looked everywhere. Vista tries to load Generic RNDIS driver but fails.
Tried windows update no go
Oh have installed Vista's SP2 beta, don't know if that matters
settings
did you try to change:
settings --> connections --> USB to PC --> disable (fast data synchronisation) under active sync
that was it with my vista..
greetz.. migo
osavioro said:
No ... there are no error messages.
I've already tried to delete all the partnerships ... and there is no improvement. I've synced my old phone with the same both PCs ... so there shouldn't be any problems.
Click to expand...
Click to collapse
Same problem here. Solved by uninstalling WMDC, reboot PC and reinstall WMDC.
Ton V
Same problem with Vista 64 Ultimate.
Unsolved as yet, but I switched to syncing over BlueTooth and that's fine.
Syncing the HD over USB works on my laptop.
Thanks mate, your solution worked for me. Cheers

Syncing Vista, XP & Touch HD

Good Afternoon to all,
Quick background info. I have a Touch HD successfully syncing with Windows XP SP2 & ActiveSync in my office, and also Vista Ultimate 64bit SP1 with mobile device manager (or whatever the inbuilt version is called ) at home.
The sync between all three works flawlessly and more than happy with it and have always got access to a working up to date calendar.
However there is one difference, when my phone is sat in its cradle connected via USB to my home PC (vista) it will sync but also allow data connection so, although not really required, it will continue to check for emails, update stocks etc etc. When I am in my office (XP) and try and use anything with regards to connecting to a data connection as listed above, it will not, displaying unable to connect on the weather/stocks tab, or just error in emails.
Any ideas how I can get the XP machine to do what I get with the vista machine? the only way i am working around it at the moment is on the XP machine unticking allow USB connections, removing and re-connecting phone and then it does not connect to ActiveSync and allows a data connection. This works but not the greatest way to do things as have to remember to do the reverse to sync it back again.
Sorry to go on for a bit but wanted to get in as much info as possible in the hope someone may be able to help with my dilemma.
Regards
Jody
Hi Jody,
Is your ActiveSync (on Windows XP) the latest available version ?
Have you checked that all settings are the same on both computers ? (well, as Active Sync is different from Mobile Device Manager, some settings are not called the same).
As a side note, how did you manage to sync your HD with Vista 64 ?
There are so much people complaining it doesn't work.
Did you use the standard v6.0 version "Windows Mobile Device Manager" that is already available in Vista, or did you upgrade to v6.1 ?
Cheers.
When it's synced at home, your Touch HD is using your computers internet connection to update stocks, weather e-mails etc.
When it's synced at work, your device is trying to use your work's internet connection, and failing. Your employer is more than likely not allowing the internet traffic. Do you know if you use a proxy server to connect to the web at work? Do you have unrestricted internet access or is there a firewall?
I do not know enough about how Activesync passes your internet connection to your device. Perhaps someone else knows whether or not this traffic is port 80 and whether or not Activesync automatically uses Internet Explorer's proxy settings, as it is not a global OS thing. Your mail will be pop3 or imap, which are not port 80, in which case the connection to your mail server may be blocked by your employer.
phonatrep - I sync my Touch HD with Vista Home Professional x64 fine straight out of the box, although I think I downloaded the latest WMDC from Microsoft because it does not come bundled with Vista AFAIK.
All the settings are correct, however we do have a rather strict internet firewall running through a proxy. Although I have unrestricted internet access, webmail access is blocked across the board, I am wondering if this is whats stopping me getting emails etc. As an interesting addition, the weather and stocks will update, just cannot use internet or receive emails.
As for syncing with Vista, I have Vista Ultimate 64bit and downloaded the device manager from the microsoft site as didnt find it as part of the original OS. As far as I remember did not hit any problems, other than me pressing wrong thing on the phone and syncing a complete delete of all contacts... oops! has worked perfectly ever since.
J7ody said:
As for syncing with Vista, I have Vista Ultimate 64bit and downloaded the device manager from the microsoft site as didnt find it as part of the original OS.
Click to expand...
Click to collapse
Could you please tell me if you use the device manager v6.0 or v6.1 ?
It seems that's part of the trick to make it work.
Budadank said:
I sync my Touch HD with Vista Home Professional x64 fine straight out of the box, although I think I downloaded the latest WMDC from Microsoft because it does not come bundled with Vista AFAIK.
Click to expand...
Click to collapse
Same question, WMDC v6.0 or v6.1 ?
That would be very kind of you, sorry to bother you with that stuff
Thanks !
Anybody ?
That would really help me to know if that's WMDC 6.0 or 6.1 that really works for you on Vista 64 bit.
Thanks !
Am at work at the moment but will have a look tonight for you and let you know.
J7ody said:
Am at work at the moment but will have a look tonight for you and let you know.
Click to expand...
Click to collapse
Thanks a lot !
Just wanted to give some feedback too. I am also syncing with Vista x64 and XP x86 without any problems. I checked and am using the WMDC 6.0 on Vista, never had any problems since the very beginning.
remko said:
Just wanted to give some feedback too. I am also syncing with Vista x64 and XP x86 without any problems. I checked and am using the WMDC 6.0 on Vista, never had any problems since the very beginning.
Click to expand...
Click to collapse
Thanks for the feedback !
That's strange I hear a lot of people using WMDC 6.0, which is the one included as factory default in Vista.
There is a 6.1 version that allows to use Windows Mobile 6.1, so I will need WMDC 6.1, but I haven't found anyone using WMDC 6.1 with Vista 64.
I have spent a lot of time searching all forums I know.
I still haven't found anyone successfully using WMDC 6.1 with Vista 64 bit.
(it seems everybody use v6.0)
Is there someone here that uses WMDC 6.1 in Vista 64 bit ?
Thanks !
Ok, I now have WMDC 6.1 installed on Vista 64 bit.
I can sync my HTC Touch HD without any problem.
Please note that I followed this procedure :
-Boot as administrator.
-Install Outlook 2007.
-Reboot as administrator.
-Install Outlook 2007 Service Pack 1.
-Reboot as administrator.
-Install WMDC 6.1 (without the phone connected)
-Reboot as your standard user login.
-Connect the phone to the computer, using the USB cable.
Please note that Microsoft documentations are not consistent about whether or not you need to connect your phone "before" or "after" you install WMDC 6.1.
On some documentations Microsoft says "before", on others Microsoft says "after".
Well, I choose to connect my phone "after" WMDC 6.1 was installed and computer rebooted, and it worked.
Maybe people had problems because when they connect their phone, the default Vista WMDC 6.0 installs a driver for it, then WMDC 6.1 comes and have trouble replacing that driver by the new one.

activesync

Hi,
I was able to install activesync but not to get PC and 3G synchronized.
In explorer, I can "see" it but no synchronization (in My computer I have an icon "mobile device", when I doubleclick I get no detaiel, no folders, no file
When I try to link (USB is checked) I get a message saying nothing can be found
When connecting, on the 3 G I get 3 options... the uppermost is "Activesync"... this is checked
Can somebody help or show me the threads to be read (and that realy help)
Thanks
ActiveSync only works with XP, not with Vista or Win7. For Vista download Mobile Device Center. Install first and then connect. happy thrills.
I'm using XP...
I can copy files to and from the device, but no activesync...
Strange.. still no solution to this problem.
r u using illegal win xp?
Nope... laptop so...
Do you have any software firewall installed? Might be a reason, had it before..
Try uninstall and reinstall ActiveSync and associate the device again. It worked for me once before
I had some problems with activesync and data transfer. It would sync but would disconnect after a while during file transfer. I was told it was an unusual problem. Nevertheless, the nice people at HTC changed the mainboard and I'm now problem free. They mean it when they say they are people centric. I'm a potential customer for life!
Activesync keep on appear automatically
Hi,
I have Garmin mobile XT, SPB shell V3.00 and WK Task installed in my Jade, and i have problems where Activesync launch automatically every time after i used my Garmin. This is quite annoying, did anyone has the same experience?
Thanks.
Vincent

anyone figured out the vista sync issue

has anyone figured out syncing with vista ...mine was waorking but now vista updated to 6.1 it won't sync
Try going to Start-Settings-System-USB to PC- and check Enable Advanced Network Functionality
I have tried that ...im lost trying to sync with vista ....active sync 4.5 does not work with vista
you have to use winmo device center and be sure to set it to view all files so u can see the windows folder
WMDC
That's correct you need windmo device center. Active sync is only for x leaving you w/only one option get a compatible product to syncronise on VISTA only. There should be a tread on one of the forums.
Good luck!
i have windows mobile device center 6.1 and it still dont work...has anyone got it to work
1milenia said:
i have windows mobile device center 6.1 and it still dont work...has anyone got it to work
Click to expand...
Click to collapse
What ROM are you using? I am running Vista Ultimate 32 bit and can sync with my phone. Every once in a while it won't connect. All I do is unplug phone, then I kill mobsync.exe, wmdc.exe, then plug phone back in and wait a few seconds. Most times it connects, but sometimes I have to click on the WMDC icon on my desktop to get it to re initiate the connection...try that and hope it works.
wonder what happened why so many people has this problem...was it when microsoft updated to wmdc 6.1
well ill have to get rid of this phone and get the g1
you can always go back to version 6.0:
http://www.microsoft.com/DOWNLOADS/...FamilyID=83d513ea-9df9-4920-af33-3a0e2e4e7beb
i tried that with no luck

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