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Hi,
My HP 6915, when i make a soft-reset doesn´t ring and does not assume the changes, for it to ring.
i can´t resolve with hard reset because it still the same.
did anyone had the same problem?
thanks
did you recently plug in the headset? If so try plugging it it in again and take it out slowly (sometimes the contact has been known to get stuck)
Did you install TOmTOm on it, there is a known issue with sound after installing this app. This is what solved it for me:
I have found a solution to the issue with TomTom 6. When it installs, it overwrites two dlls in the PPCs Windows directory, BtCoreIf.dll and BtSdkCE30.dll. Immediately after TT6 install rename each of these to .old, or delete each file. Windows automatically re-installs the originals. Do a soft reset and all then works ok.
eastdick said:
Did you install TOmTOm on it, there is a known issue with sound after installing this app. This is what solved it for me:
I have found a solution to the issue with TomTom 6. When it installs, it overwrites two dlls in the PPCs Windows directory, BtCoreIf.dll and BtSdkCE30.dll. Immediately after TT6 install rename each of these to .old, or delete each file. Windows automatically re-installs the originals. Do a soft reset and all then works ok.
Click to expand...
Click to collapse
Hello! i am reviving this thread, because i also have a sable 6915 and recently after a day of normal operation the phone stopped giving sound. The only thing different was that i had the CPU overclocked to a safe setting on "pocket hack master: 520 mhz".
I tried hard reseting with no luck... I don't think that it has to do with hardware, but you just never know...
anyone else with the same problem, that found a solution?
After hard reset I am able to use TT7 and Google maps with GPS for two days and then the GPS cannot be found. I installed the Nadavi_HTC GPS tool from the Polaris forum and again the GPS cannot be found.
I’ve read elsewhere in this forum that other people are having the same problem yet the tread just stopped with no solution.
I have no GPS problems with both my Polaris and Diamond.
Anyone have any idea’s or suggestions?
Same issue...
And unable to download A-GPS update (download up to 77% than says "connexion fails. Please try again later") - updating was OK (and GPS also OK) last week :-(((
Other users have the same problem on the french forums...
eyaeya said:
And unable to download A-GPS update (download up to 77% than says "connexion fails. Please try again later")
Click to expand...
Click to collapse
That's a general internet connection error. Is the device set to use a proxy?
Hard Reset the device and the same fault developed after two days.
No one else having the same problem??
Hmmm, seems odd that it's after two days (i.e. a time limited thing)
Have you tried turning off assisted GPS and then resetting again?
It's just that the assisted GPS thing does have a time limit on it
arfster said:
That's a general internet connection error. Is the device set to use a proxy?
Click to expand...
Click to collapse
I doubt it's an Internet connection issue, because it was perfectly working last week, and all the other Inetrent-enables apps (Meteo, Opera,...) are working.
It's more like a driver ou dll issue, that prevent the OS from communicating with the GPS. It would explain both with the GPS is not working, and why the a-GPS update can't be done (my guess is the upload of the ephemeris from the net to the app is done correctly, but that the app cannot upload it to the GPS)
Thanks eyaeya, I think you could be onto something...I read in another post that there could be a conflict between the VoIP drivers and GPS drivers. Have reset the phone yet again and will wait and see..
Update and GPS is operating for the time being.
Digging the system...
I did a full backup, and a hard reset : the QuickGPS HTC app (A-GPS ephemeris downloading) is working, as well as VisualGPSCe (both were not working before the hard reset).
Restored the backup : both are not working again :-(
Open the registry : found 87 instances of "GPS"... I'm going to check the values in the 2 version of the registries... maybe we'll have a clue ! And if not, I'll check the windows/systems files. If I don't find something, I'll reinstall all the apps one after the other anc will check the GPS functionnality after each (BTW, thanks for the VoIP driver tip : I've installed Skype, Fring, SJPhone Beta, WM6oIP,SIPCOnfig 2.0.1, so one of them may be fooling me around)
Will keep you updated...
-update 1-
I've been quickly comparing the registries with Word.. haven't found any valuable information yet
I also compared the\windows directories with winmerge (which does a binary comparison) : some differences, but nothing linked to a driver or dll...
I'll try to restored the backup set (the one I did after the hard reste) to see if it makes the GPS working, or if I have to go through a hard reset again (which would mean the issue would be somewhere in the chip itself, or in some non-volatile mem...)
-update 2-
I've being paying with backups forth & back... If I restore the backup I did after he HardRest+few programs installed, the GPS is working again. SO I just have to find what in the bakcup is making it work again => system file ? registry key ?
Anyway, it shows that we should be able to restore the GPS function without going through a HardReset.
-update 3-
I tried to restore the backup I did before my first hard reste, but without the registry - after that the HTC asked me if it should activate some .exe and .dll (including the VoIPcanvas.dll) ; tried the GPS (with visualGPSCe) : didn't work :-(
I was wondering if some GPS dll could have been modified in the restoration process. There are a bunch of files that deal with GPS :
\Windows :
CleanGPSData (exe?)
CleanGPSData
GPS-icon (icon)
gpsapi
GPSAux
GPSAux.dll.040C
gpsdriver
gpsid
gpsid_HTC
mxiupdate_PA... (4 files)
QGPS_BUT_L (icon)
QGPS_BUT_L2 (icon)
QGPS_BUT_P (icon)
QGPS_BUT_P2 (icon)
QuickGPS
QuickGPS.Exe
QuickGPS (Htlm file)
QuickGPS
QuickGPS_help
However, I couldn't find them in the backup file (I use SPB Backup, which I recommend : you can extract all the files and registry from the backup set to your hard drive). Went to the HTC with resco explorer (you need to deactivate "hide system/Rom files") : those are ROM files, so they are not modified in the restoration process...
--update 4--
Did the same restore as above (update 3) but without accepting the .exe and .dll (warning at loggon) : GPS still not working. I ran "\windows\CleanGPSdata" : GPS still not working.
I found were the ephemeris are stored : \windows\xtra.bin (the registry keys are under [HKEY_LOCAL_MACHINE\Software\HTC\QuickGPS] : "folder"="\\Windows\\", "path"="", "EEFile"="xtra.bin"). I'm going to play with those, and check they are not corrupted.
--update 5--
I managed to have the GPS working again ! This involved resetting the registry (ie installing the one I backuped after the HardReset), deleting some files (\windows\xtra.bin, GPSLogFile.txt, GPSLogFileBack.txt), desinstalling TomTom as well as all the other VoIP apps, and rebooting.
I'm going to try to reproduce
--update 6--
I've been able to have the GPS working again, without any restoring, just by deleting/modifying some registry entries, deleting some files, and de-installing some progs. Looks like the VoIP functionnality is the one that was messing everything (check if you have VoIPphonecanvas.dll).
Will try to dust my procedure, to remove unecessary steps, and I will post i here
Just to give some hope to those having a GPS issue
Up. Just to give some hope to those having a GPS issue.
ayaeya, looks like you have put in a lot of effort to help us out. Thanks!
My GPS has worked fine for the last few days. I did not install the VoIP program or Skype.
I have attached the VoIP cab that I used on the HD whiched worked fine on my Diamond and Polaris. Both phone do not suffer the same fault.
The only other program I have installed in TomTom 7.4 and I installed Google Maps directly from Google and did not use the version which came with the phone.
easy solution
Had the same problem. Am very grateful for eyaeyas solution. Tried deleting
\windows\xtra.bin, GPSLogFile.txt, GPSLogFileBack.txt. Still no success. Found another copy of xtra.bin in /temp and deleted it. Immediate success!!
So, to recap:
Delete following and soft reset:
\windows\xtra.bin
\windows\GPSLogFile.txt
\windows\GPSLogFileBack.txt
\temp\xtra.bin
(actually, it seems like the problem lies in the two instances of xtra.bin, which, I think, contains ephemeris information, so maybe it is enogh to delete these)
Remember to get new ephemeris file (fast gps) to speed things up.
mikdyb
i'm facing the same problem
suddenly gps stopped functioning
quick gps can't be updated and garmin can't find gps device
com port is set to 4
i follow the instructions and deleted this files and soft reset but no luck
\windows\xtra.bin
\windows\GPSLogFile.txt
\windows\GPSLogFileBack.txt
\temp\xtra.bin
any other options :S
i also have problem with GPS on my HD..
I was using Igo8 and everything was fine...
but in one moment its stoped working..
Igo find gps on port 4 but no signal no satelites...
what to do?
works great
http://forum.xda-developers.com/showthread.php?t=596682 . d
Can't seem to get the FM Radio to work, the application seems to be busy when starting-up then crashes soon after (just closing down with no errors). has anyone else experienced these issues on the HD2.
thanks
Did you install TomTom?
Radio crashes and
I installed TotTom but the radio didnt work before that, any suggestions.
I even have problem with bluetoth, cant start bt.
After reestart It say:
BTTrayce is not a valid pocketPc-program. And i really need btoth.
\\ Spacetower
Once you installed TomTom, and even removed it, you will keep having this problem.
TomTom updated the BtCoreIf.dll and BtSdkCE30.dll with their own, and will cause the BT and for some reason FM radio not to work.
Again.. Unistalling TomTom will not fix the problem as it does not replaces the BtCoreIf.dll and BtSdkCE30.dll
Only solution (that work for me) was a factory reset..
But as your radio did not work before the TomTom install I guess that you have an other problem.
Did you try the radio when the unit was still with the factory software (clean)?
I have TomTom installed and is working fine for me.
But reception quality is poor, much worse than i had with HTC Artemis long time ago :-(
Spacetower said:
I installed TotTom but the radio didnt work before that, any suggestions.
I even have problem with bluetoth, cant start bt.
After reestart It say:
BTTrayce is not a valid pocketPc-program. And i really need btoth.
\\ Spacetower
Click to expand...
Click to collapse
I had a similar issue, just remove BTTrayce from Windows/Startup it dosent seem to effect the use of tomtom.
Nb. I did install tomtom on my device and just discovered Bluetooth also dosent work now!!
Could you please post a copy of BtCoreIf.dll and BtSdkCE30.dll so i can try and restore the originals and let others know if it fixes the issue. thanks
htc-hd2 said:
Once you installed TomTom, and even removed it, you will keep having this problem.
TomTom updated the BtCoreIf.dll and BtSdkCE30.dll with their own, and will cause the BT and for some reason FM radio not to work.
Again.. Unistalling TomTom will not fix the problem as it does not replaces the BtCoreIf.dll and BtSdkCE30.dll
Only solution (that work for me) was a factory reset..
But as your radio did not work before the TomTom install I guess that you have an other problem.
Did you try the radio when the unit was still with the factory software (clean)?
Click to expand...
Click to collapse
I wish that I could help you, but it will not let me copy the BtCoreIf.dll file. (permission denied)
As for the BtSdkCE30.dll file. It's not on my system. I guess that this file is not needed.
Reset to factory settings.
I didnt try radio before i installed tomtom.
So now i am going to do it the easy way, factory reset and try all proggs before i install my favorite apps.
By the way, it seems to be a very nice phone
Thanx all for quick replays
\\ Spacetower
Now after factory reset everything seems to work.
I wonder if i dare to install tomtom....
Spacetower said:
I didnt try radio before i installed tomtom.
So now i am going to do it the easy way, factory reset and try all proggs before i install my favorite apps.
By the way, it seems to be a very nice phone
Thanx all for quick replays
\\ Spacetower
Now after factory reset everything seems to work.
I wonder if i dare to install tomtom....
Click to expand...
Click to collapse
Just remove the two "bad" files from the tomtom .cab file before you install it.
The files that need to be removed are "BtCoreIf.dll and BtSdkCE30.dll"
Use "WinCE CAB Manager" to do the job (google WinCE CAB Manager)
Ok, i try that.
I let you know how it goes...
\\ Spacetower
Now i installed TomTom and i did a rebuild before without the bt files and it works great, thanx m8.
\\ Spacetower
Hi,
I have a problem with TT7 on my HD2.
After installing TT7, the phone starts up with an error message: BTTray something is not a valid program.
And that disables Bluetooth completely.
I wonder if anyone else has this problem and if there's a fix for it.
The TT version is 7.916.9189
Any suggestions appreciated,
M.
Delete/rename \Windows\BtSdkCE30.dll and \Windows\BtCoreIf.dll
Then soft reset
Exlo said:
Delete/rename \Windows\BtSdkCE30.dll and \Windows\BtCoreIf.dll
Then soft reset
Click to expand...
Click to collapse
Hi Exlo,
I didn't find BtSdkCE30, do have a BtSdkCE50 instead, but wasn't sure if that should be deleted as well.
I've deleted the BtCoreIf.dll and although Bluetooth still works after installation, TT doesn't run: Invalid Windows Mobile version.
M.
same
Hello,
I've had the exactly same problem that you have, I couldn't find any solution so I just made an Hard reset after having saved all my pim data with My phone. If you can't find a solution maybe you should do so.
Good luck there.
seagle77 said:
Hello,
I've had the exactly same problem that you have, I couldn't find any solution so I just made an Hard reset after having saved all my pim data with My phone. If you can't find a solution maybe you should do so.
Good luck there.
Click to expand...
Click to collapse
TomTom overwrites 2 files:
\Windows\BtSdkCE30.dll
\Windows\BtCoreIf.dll
renaming these 2 files (add .bak extension or something) and performing a soft reset should restore the default dll's and fix the problem.
If that doesn't work:
I used a cab file for TTN that's HD2 specific.
Don't recall where I found it (usenet maybe, or through a messageboard), but it skips the bluetooth dll installation.
Filename of th cab I have used: HTC_HD2_TomTom_7.916.9189_vga_black_nobt.cab
Well known problem
This is nothing new. TomTom installs have been doing this since version 6. You'll need to 'Show all files' in File Explorer to see the BtCoreIf.dll and the BtSdkCE30.dll or you can use something like Total Commander.
I've done this on many devices and it all works fine so long as you delete these 2 files and then soft reset. DON'T delete anything else though!!!! That'll probably screw your Bluetooth up.
i found that tomtom stops my FM radio working!
Yes TomTom messed up my Bluetooth, FM radio and ?WiFi too.
I was only a day or to into my ownership so didn't mind a hard reset.
I copied all TomTom related files to the storage card before the hard reset.
When it rebooted I copied the navigator.exe as a short cut to the start menu. It has worked perfectly since.
flunkyou2 said:
i found that tomtom stops my FM radio working!
Click to expand...
Click to collapse
Could you tell me on what type of phone that happened?
I just renamed the \Windows\BtCoreIf.dll then everything was working again
[Silly question deleted]
kaospiloten said:
I just renamed the \Windows\BtCoreIf.dll then everything was working again
Click to expand...
Click to collapse
Same thing here. I renamed to btcoreif.dll.old, did a soft reboot and no more error messages. also my bluetooth now works again.
Thanks for the solution!
thebishops said:
This is nothing new. TomTom installs have been doing this since version 6. You'll need to 'Show all files' in File Explorer to see the BtCoreIf.dll and the BtSdkCE30.dll or you can use something like Total Commander.
I've done this on many devices and it all works fine so long as you delete these 2 files and then soft reset. DON'T delete anything else though!!!! That'll probably screw your Bluetooth up.
Click to expand...
Click to collapse
Got same problem here...
I've renamed BtCoreIf.dll, deleted BtSdkCE30.dll using default WM file explorer displaying all files and rebooted the device.
Works perfectly! FM radio too
Thanks.
Hi,
Just installed tomtom7 and everything works just fine apart from that my bluetooth suddenly won´t work on my phone? Anyone experienced this and know how to solve the problem? Can´t even turn the bluetooth on...
Problem solved!
Did exatctly the following and now everything is fine and dandy... Well except that I still have the damn sms-sending problems every now and then...
RacerII
Senior Member Join Date: Jun 2007
Posts: 219
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If bt fails after installing tomtom , delete or rename these files and do a soft reset:
\Windows\BtSdkCE30.dll
\Windows\BtCoreIf.dll
Copy all the installed TomTom files to your SD Card, Hard reset your device and start TomTom from your SD Card!
Tomtom destroys some bluetooth files.. thats the way i made it working on mine!
emil73 said:
Hi,
Just installed tomtom7 and everything works just fine apart from that my bluetooth suddenly won´t work on my phone? Anyone experienced this and know how to solve the problem? Can´t even turn the bluetooth on...
Click to expand...
Click to collapse
You need to remove some files from TomTom, can't remember what files though. But try the search, it's out there somewhere.
--edit
Maybe this thread can help!
http://forum.xda-developers.com/showthread.php?t=582862
Hi mate there are a few threads that cover this problem, i can confirm that copying over some bluetooth files into startup works, but only if you run tomtom off your memory card.