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Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.
did you try a hard reset ?
Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.
Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.
I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.
Can any one help me in this regard please.
I am having the same problem, but my phone is not sim-locked.
I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated
Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.
ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!
Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck
Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.
mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks
(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452
hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin
Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.
collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)
Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.
just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Zulu137 said:
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Click to expand...
Click to collapse
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Asfarizal said:
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Click to expand...
Click to collapse
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!
Thanks .... But
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Thank You
I will follow the instructions you gave and try to get it going this weekend.
Thank you so much for your time
Zulu137 said:
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
Click to expand...
Click to collapse
Looks like you've got a lot of reading to do, and a problem to sort out. Firstly a couple of answers...
Schaps is a Rom Cooking guru (makes custom versions of WM5, WM6 etc). When you get your phone sorted out I'd recommend trying one of his roms.
Hard SPL. The SPL is part of the bootloader which effectively dictates how a rom is flashed and what roms can be flashed. HardSPL is a custom version of this which allows you to flash any rom from any carrier. It also protects against a bad flash in many cases. It is recommended before you try flashing any new roms or radio roms. Use Hard-SPL-V7 at the bottom of the first post here.
The Rom upgrading software is contained in any of the cooked or carrier supplied roms. It is normally a .zip file which cotains 2 files: xxxxxRUU.exe and RUU_signed.nbh. You run the .exe file from your PC when connected to your phone via USB. More details of how to do this are in MrVanx's guides. Also other resources here.
Now to try to sort your phone out...
What is displayed on your screen when in bootloader mode? It should be something like this:
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro (This is HardSPL V7)
If you don't have an Olipro SPL then you need to get HardSPL onto your phone. If you haven't done any upgrading and have had the phone from new then I guess you don't have hardSPL.
Now you need to fix your USB Malfunctioning problem. I can't help too much here except to suggest trying a different cable, different USB port or different PC. Also, if you are running Vista try an XP maxhine. When you connect to the PC does your phone show Serial or USB on the screen? If you can't get a USB connection, all is not lost - you can re-flash your rom using an SD card, method here.
There is a thread about un-bricking phones which may help.
There are various diagnostic tools (which can also screw your phone if used incorrectly). The favourite of these is MTTY but you need a USB connection to use this.
If your phone is in warranty I'd recommend getting your supplier to sort it out, but if not I'd try to re-flash an ORIGINAL supplier rom (Cingular I guess). You can get links to the official supplier roms here.
I think (might be wrong) that sometimes when stuck in bootloader you need to flash an official rom, not a cooked one to recover your phone - then you can run HardSPL and then flash cooked roms again.
Cingular 8525 stuck in bootloader
Thanks for the reply ... lots of great input.
Now to answer some of your questions.
1) When I power up the phone (only pushing the power button ) it goes straight into the bootloader screen without pushing any other buttons, and it displays
HERM100
IPL-1.01
HERM100
SPL-1.06
Then at the bottom in the white bar it says "Serial"
The only way that i have found to power it down again is to remove the battery, there is no response from any single buttons after it is in bootloader
the soft reset and hard reset work but it just goes right back to the bootloader screen after.
2) The USB malfunction. This only started after the phone "crashed" and before that it worked great ... well i only used it to sync up to my work pc for the contacts and to get pictures onto my hard drive.
all the PC's that i use are running XP. I have tried my home PC and my Laptop
and the work PC and all of them have their own cables and they all say the same thing ... "the USB device is malfunctioning"
I am sure that when i get the phone going again the USB will start to function again.
3) Phone warranty ... I bought the phone off e-bay from a store in new york about 10 months ago as a "new unlocked cingular 8525" it was new and unlocked, but i have no idea how they unlocked it. I would assume that there would be no warranty now and in any case i live in Canada and would have to ship it down to the states to an AT&T repair center and that sounds like a nightmare to me with the customs and so on.
I will give you a little more background on the problem. the phone worked like a charm without any problems at all for the 10 months that i had it, then the morning of the crash the phones alarm did not go off in the morning and i was almost late for work ... i did not pay it any further attention untill at 3:26pm
that afternoon the alarm went off ??????? (it was set for 6:05am) so i checked the main clock time, it was right. I then checked the alarm time, it was right ??? So i figured that something must have just got confused, so i powered down the phone with the power button to just restart it and while it was powered down i removed the battery to take the oportunity to to clean all those fuzzies and dust that collect in the battery compartment out and put it all together and powered it up again (just by pushing the power button) and this wierd red, green, blue and white screen appeared and that is all that i have seen since ???
I hope that answers your questions and i will start going through the links that you sent and get to reading ... will there be a pop quiz ... lol
Thanks again for your time and i very much appreciate all the time that all of you have spent on me and my phone ..... I know that you all just feel bad for me because i now have to use a Motorolla V551 ... lol
Great Work
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
Thanks a lot man & great work i unbricked my Herm100 with method u mention above thanks a lot & great job keep it up
I also have this problem.
I d/l Hard-SPL-V7
and when i run RUUWrapper.exe
I get an error saying the application failed to initialize properly (0xc0000135)
What's going on?
How do i fix this?
this happened when i was trying to unlock the phone.
Thanks
need help
when i switch on my orange herm100 it shows On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.40.01ipro
history : i buy unlocked orange phone
fewdays back i found no imei ,
yesterday i try to flash by micro sd but in gsm stage its gets hang no progress after extrom stage
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM - (NO ACTION)
OS -
i tryed several time no action, i cant connect by mini usb.
PLEASE help me
tell me which it the right rom to chose? step by step procedure..
how to rectify imei?
thanks and regards
kirtibas
kirtibas, sorry it took so long to reply, 1st thing I'd do is upgrade to SPL 2.10 olipro. This is safer to use than others. then I'd suggest reflashing a stock rom to see if that works. After stock rom works then use a cooked rom as your heart desires... Cheers...
Hi,
Does anyone know how can I restore the original SPL from bootloader ? I try to do it, the progress bar goes to 100% but when I restart it, I still have the HardSPL installed.
Any ideas ?
Use SEARCH please
ygeordy said:
Hi,
Does anyone know how can I restore the original SPL from bootloader ? I try to do it, the progress bar goes to 100% but when I restart it, I still have the HardSPL installed.
Any ideas ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=381600
second post
Thanks for the reply.
I tried that. Unfortunatelly it doesn't work for me. The progress bar goes to 100% and after restart I still have OliNex loader. I don't have the step which says "Unplug cable".
Some other ideas maybe ?
ygeordy said:
Thanks for the reply.
I tried that. Unfortunatelly it doesn't work for me. The progress bar goes to 100% and after restart I still have OliNex loader. I don't have the step which says "Unplug cable".
Some other ideas maybe ?
Click to expand...
Click to collapse
That message appears on the device (on the colored bars screen). Maybe you thought it should appear in Windows.
It worked for me
SuperJMN said:
That message appears on the device (on the colored bars screen). Maybe you thought it should appear in Windows.
It worked for me
Click to expand...
Click to collapse
I know it's on the device. It did, when I did the hard spl. Now when I'm trying to get back to original spl (device stucked in windows boot screen) I don't have that message, but the process goes through. Unfortunately without any result.
ygeordy said:
I know it's on the device. It did, when I did the hard spl. Now when I'm trying to get back to original spl (device stucked in windows boot screen) I don't have that message, but the process goes through. Unfortunately without any result.
Click to expand...
Click to collapse
Stucked windows screen is a different problem. This method is ok only for working device.
In this case this is the only one idea:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
fktsndr said:
Stucked windows screen is a different problem. This method is ok only for working device.
In this case this is the only one idea:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
Click to expand...
Click to collapse
yeah, tried this already also. after I hit task 8 and enter, the device resets, goes to Windows startup screen, get stucked again and just turns off.
Full description off my problem here for whoever wants to help me.
http://forum.xda-developers.com/showpost.php?p=2126848&postcount=31
I fully appreciate any kind of help.
Did you try flash back the original rom?
And I suggest rename this thread for example Stucked in windows screen...
Maybe more people will read it, and try to help you....
fktsndr said:
Did you try flash back the original rom?
And I suggest rename this thread for example Stucked in windows screen...
Maybe more people will read it, and try to help you....
Click to expand...
Click to collapse
I did try to put back a french ROM. I don't know if it was the original because unfortunately when I first flashed it I was kind of beginner in flashing HTC's, but I tried with the only original french ROM that I found on this forum. The process goes through, but yet the result is the same. Is there any kind of command to fully erase (format) the memory (beside the bootloader) and then try to load a ROM ?
Same for me with restoring SPL ...it doesn't work.
And my device is almost at the same state of damage as yours. See my thread...
http://forum.xda-developers.com/showthread.php?t=402765
Also the mtty and task8 just restarts my device. Nothing more, nothing less!
So there is no way of restoring SPL with entering the bootloader manually? Not even a mSD-Card Trick out there? I need to get it done because of warranty ;/
You stucked in Olipro hard-spl, this is why restore spl not works...
And unfortunatelly you can not flash spl with micros-sd.
But you can try to flash rom with micro-sd card.
http://forum.xda-developers.com/showthread.php?t=384084&highlight=guide
Or ask Olipro, maybe he can help you.
Well I am able to flash my Rom the usual way with USB connection.
But no way of restoring the SPL ;(
"So there is no way of restoring SPL with entering the bootloader manually? Not even a mSD-Card Trick out there? I need to get it done because of warranty ;/"
I do not understand exactly...
Did you try restore original spl with manual bootloader?
you run SSPL from Windows Mobile, then flash a stock SPL NBH, job done.
the whole *point* of Hard-SPL is that it can't be overwritten when it performs a flash so that if anything screws up you don't end up locked out of reflashing in the event something screws up.
Olipro said:
you run SSPL from Windows Mobile, then flash a stock SPL NBH, job done.
Click to expand...
Click to collapse
Sounds easy *hehe* BUT i can't access Windows Mobile anymore, that is my big problem. So my device will be picked up by O² in a few days, so i have to get the original SPL back without accessing Windows Mobile ;(
Any suggestion?
@fktsndr: no, thats why i have put a question mark behind it I just need a way of downgrading to the Original SPL without access to Windows Mobile. Maybe i should be sorry for my english
gmc said:
@fktsndr: no, thats why i have put a question mark behind it I just need a way of downgrading to the Original SPL without access to Windows Mobile. Maybe i should be sorry for my english
Click to expand...
Click to collapse
So...
You have hard-spl on your machine
You can not restore spl followed the guide in post 2 (WITHOUT manual bootloader)
You can not access your windows mobile (WM does not boot)
You freeze on startup screen
You can not start you phone with steps in post 6
Am I right?
If yes, you stucked in bootloader. And unfortunatelly I can not help you...Maybe Olipro.
fktsndr said:
So...
You have hard-spl on your machine
You can not restore spl followed the guide in post 2 (WITHOUT manual bootloader)
You can not access your windows mobile (WM does not boot)
You freeze on startup screen
You can not start you phone with steps in post 6
Am I right?
If yes, you stucked in bootloader. And unfortunatelly I can not help you...Maybe Olipro.
Click to expand...
Click to collapse
Well seems like something like this.
See I have no error because of invalid flashing. I had slight water damage. But some days later my device was working again for a whole day.
Next day it didn't work anymore.
When i startup my device and the WM-Splash shows up it makes "bring" and device turns off.
When i plug in the AC charger i can't even get beyond the O2-Splash.
But I can enter the bootloader and flash what I want, it works ;/
I am also able to connect with MTTY, maybe there is a way with repairing it through MTTY?
Full description of my problems here: http://forum.xda-developers.com/showthread.php?t=402765
But if i cant get rid of the problems i have to send it to warranty by tomorrow or monday and i think they will notice that i don't have the original SPL on it. So they will screw me ;(((
So, as I am not a noob to computers I would try ANYTHING to get it back on my own!
Is there also no way of restoring it by using the microSD-Card? So is there no way without Windows Mobile? Not even the holy MTTY? Or any way of debugging it by MTTY to see whats going wrong?
I'm screwed!
P.s. I have also tried another battery in the o² shop....didn't fix it ;(
gmc said:
Well seems like something like this.
See I have no error because of invalid flashing. I had slight water damage. But some days later my device was working again for a whole day.
Next day it didn't work anymore.
When i startup my device and the WM-Splash shows up it makes "bring" and device turns off.
When i plug in the AC charger i can't even get beyond the O2-Splash.
But I can enter the bootloader and flash what I want, it works ;/
I am also able to connect with MTTY, maybe there is a way with repairing it through MTTY?
Full description of my problems here: http://forum.xda-developers.com/showthread.php?t=402765
But if i cant get rid of the problems i have to send it in by tomorrow or monday and i think they will notice that i don't have the original SPL on it. So they will screw me ;(((
Is there also now way of restoring it by using the microSD-Card? So is there no way without Windows Mobile? Not even the holy MTTY? Then i'm really f***ed.
P.s. I have also tried another battery in the o² shop....didn't fix it ;(
Click to expand...
Click to collapse
There is an mtty method on post 6...maybe helps start your phone...
You need working windows mobile to restore-spl.
fktsndr said:
There is an mtty method on post 6...maybe helps start your phone...
You need working windows mobile to restore-spl.
Click to expand...
Click to collapse
Yes but on "task 8" my device doesn't behave as it should be. It just restarts doing nothing.
Seems like i just have to hope the guys at the service center will not recognize my "not original" SPL. 1% chance ;(
Well thanks for now fktsndr.
Seems like there is really no way of restoring it without Windows Mobile ;(
I thought there would maybe be a "Low Level"-Method of accessing the device and restoring SPL.
Can't think of that there is no way of formatting the device on its lowest level (mtty) or transferring the original SPL per MTTY. Hmm...there should always be a way
Olipro, no way? ;(
if I remember right, the polaris hardSPL is based on an MFG bootloader.
this means you can use mtty commands (mw) to unpatch the write protection then flash the stock SPL.
if I don't remember right, and it is not MFG, then you can still use another mtty command with a special file, but this is more complicated and was not fully tested. you can contact me in PM and we can see.
(you could transfer SPL via mtty, but that is also blocked in hardspl because the mtty transfer uses same code to flash the SPL in this SPL common base)
by the way task 8 is exactly designed to just do a soft reset. nothing wrong with that command.
they really meant task 28. this does a hard reset. you can try that. I guess you already did, but just in case!
edit: I just remembered another way if task 28 doesn't help. ifyou don't mind that the device will stop booting SPL, then you can just do task 2a command in mtty. this will erase SPL, and because of hardSPL overwrite protection it will fail to flash it back from the temporary RAM backup.
the result is that the device will not even boot SPL, it will be black screen. it will boot to the radio bootloader only and O2 won't know what SPL was on it before erase.
I'm new in these forums as well I'm new with flashing ROMs so obviously I messed up flash process and my device stuck in bootloader (tri-color) mode. This post I address to those unfortunate like me .
# Symptoms #
- ROM flash started and stopped at 17%. After recovery flash process stucks at 0% and pops Connection Error 262. Device is stuck in bootloader mode not possible to flash anything, hard reset does not help, flash from SD card does not help either.
# Possible cause for that #
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
2. Connection between ActiveSync and device was not established when flashing ROM file.
Before to go any further please take your time and read Polaris Wiki to get familiar with glossary and acronyms used here.
PROCEED ONLY if flashing original ROM does not help, hard reset does not help and flash from SD card does not work.
# Solution #
1. Download MTTY software.
2. Kill ActiveSync (Press Ctrl-Alt-Del and stop rapimgr.exe and wcescomm.exe processes).
3. Plug Polaris into usb port (Plug directly not through hubs).
4. Start MTTY after chose USB from PORT dropdown list (if it is not listed there then ActiveSync processes were not stopped).
5. in window type: set 16 0 (enter cmd mode)
6. after type: task 8 (this will format phone)
7. after type: task 0 (this will restart phone. Not always necessary)
8. soft reset
This procedure can damage your phone. Use it as last resort.
Official source in french here.
Now before flashing any ROMs read carefully how to flash (not install!) Hard SPL.
# P.S. about install and flash termins #
This error with flashing happened to my due misunderstanding between notions of installing something on your device and flashing. In my opinion those are completely two different things. As for first I understand of running some cab or exe directly on device. So problem comes when people sees install Hard SPL en device as they try to find some cabs or exes to install directly on device or they just copy all files to device. To make things clear Hard SPL "installation" actually is ROM flash process which must be done with maximum caution, but those who did not read Wiki won't understand it.
Cheers, whitealien
BiG THX @ Whitealien.
works to 100% on my Touch Cruise.
I flashed under Vista Ultimate...
# Solution # ... addition from me for Vista users!
....
2. Start Windows Mobile Device Center and Deaktivate USB Connection and then start Task manager end kill
Process wmdc.exe.
Rest of whitealien. and have fun!
Thank you!!!!
I had given up on this, and was sure my only option was a warranty repair :O
always welcome
Thanks, you've saved my Polaris.
Mine didn't want to react anymore to the soft reset, so I replaced your instruction 8 with:
Cmd>boot
and that did the trick.
whitealien said:
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
Cheers, whitealien
Click to expand...
Click to collapse
I had exactly the same problem, for whatever reason went back to original SPL before HARD SPL.
I solved my issue by using back the original original HTC RUU_signed.nbh and flash it using the CustomRUU.
Thereafter, repeat the entire HARD SPL and flash the home cooked ROM.
Cheers.
For unbricking your HTC Polaris, you can try also a hard-reset (if it is related to a software error):
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html
Thank you very much
you really helped
thank you again
mrfone2003 said:
Thank you very much
you really helped
thank you again
Click to expand...
Click to collapse
you are welcome.
Seems people are still falling for this error.
I'm has this error.
Solution (with SPL-2.20):
- kill ActiveSync (process, not uninstall)
- cable to USB on motherboard
- hard reset on phone
- connect to cable
- flash OFFICIAL rom
Two time I revive my Polaris.
help me please
hi.I have a big problem with my htc touch cruise when I installed a hard spl htc dedicate a Diamond.donc I had a white encrant after I did a hard reset since my htc no longer I have a black encrant are neither green nor orange but when I connect with the pc I am data interface and it does not recognized my htc. In my pay is not qualified repairman three non réparé.aidé unable to please me I tried the commands mtty.exe but does not c I do not really know how it works.
thank you for your patience and for help
thanks for the support
Thanks dudes for the great help you gave to recover my htc dual from bootloader screen. I am very happy to have my phone back. Thanks for everybody for the help they have provided generously. I appreciate alot. infact thousands times.
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
aaront1988 said:
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
Click to expand...
Click to collapse
Did you follow all steps from 1st post?
Did you kill all running ActiveSync processes?
I did indeed, i'm on vista so didnt have those particular processes going but followed the step from Aeroman and it still doesn't want to play. Any ideas?
managed to find a working XP machine and it worked a treat. Thank you so much.
thanks,this solved my pb
please help
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
wesram said:
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
Click to expand...
Click to collapse
What did you do to get there?
whitealien said:
What did you do to get there?
Click to expand...
Click to collapse
hey, im sorry for the late reply. it didnt notify me and now after posting several times asking for help in many threads by accident i bumped into this thread again to see that u answered and thank you so much.
now, what i did? this is the wierd thing, i didnt do anything, i went and back to see my phone stuck in bootload .... after this i tried almost everything i can find. from ur solution to flashing original rom to hrd spl to .........
now all gave an error except the original rom (polaris.1.28.415.2), it did went to 100% and device restarted to take me to my nightmare .... another bootloader screen am i suppose to search for polaris 1.28.0000?
i still have now the same writing shown.
please help me with this, its a nightmare .... is it totaly dead???
i managed to catch what it is saying b4 bootload screen (only when SD card is in place) it says no image file was found!!! in a very fast way and go to bootloader. in case the sd is not in place nothing happens and it goes straight to the bootloader
I flash this phone with a wrong image, and now only a white screen appear.
Is impossible to make any key combination to get to the "download screen" or "update via k3img.bin".
But if i connect the cel via activesync I can see it on the desktop via trueconnection or any other remote control software (the cel is "working").
Some days ago, i make a dump of this cell and I have it on my computer (via pdocread), so my idea is to use the pdocwrite to at least write the first part00 to reprogram the buttons, so i can use a k3img.bin (in chinese... better than nothing) again.
But the software says that the partition is write protected, and I try almost all ways to unlock the Extended_ROM on windows and still says that is write protected.
Can u, masters of the cell phones help me?
Im facing the very same problen, so if some more knowledged might help us.
As Beastworm already described - I am too unable to get Download mode because of wrong button mapping.
nobody?
Beastworm said:
nobody?
Click to expand...
Click to collapse
Perhaps this programm can help you
k3 first aid kit
http://www.mobileuncle.com/thread-8799-1-1.html
I havn't tried it myself
By the way, did you make a hard reset after flashing? (Volume down + red + power.
Amaly said:
Perhaps this programm can help you
k3 first aid kit
http://www.mobileuncle.com/thread-8799-1-1.html
I havn't tried it myself
By the way, did you make a hard reset after flashing? (Volume down + red + power.
Click to expand...
Click to collapse
the buttons don't work. I will try the software now.
edit 1: Can u upload the software to megaupload? i don't have permission to download in mobileuncle
edit 2: OK, i reply and then i can download...
i connect the phone and nothings happend
Could you upload that software to somewhere else Beastworm ?
I'd like to give it a go.
tell me a good site to upload. Some people have troubles with rapidshare, others with megaupload, and others with others sites.
Tell me a site and i will upload.
here is the file
Thank you very much - It seemed to work on my phone !
Im in great debt to you guys for helping me out.
- Kalle Jokinen
JokinenK said:
Thank you very much - It seemed to work on my phone !
Im in great debt to you guys for helping me out.
- Kalle Jokinen
Click to expand...
Click to collapse
what u do?
and, what .img u use to reflash the phone?
I installed the app, connected the phone & waited until it was recognized as windows mobile. Started the IDT before the first aid kit & used image: P638M30_TH_UI1_L12_C7_CHS_MFGW_WM650_C02SPC002R01_091203.bin (WM6.5 Chinese).
After the IDT was waiting for the phone to connect, I started up the first aid kit & simply clicked Download mode and the IDT took care of the rest.
It took me two flashes to get it right, but after that it's been working as expected.
Im not sure, but if you're running either windows vista or 7, you might wanna run the first aid kit as an administrator.
nothing, i am in windows 7 (and running it as administrator) and the download mode button is still in grey
I will search for a xp machine and try again.
btw. The 6.1 chinese rom, have a good button mapping.
Do you mind sharing that working 6.1 image? And I hope you can revive your phone with some xp machine!
let me find it.
I dumped a working 6.1 English, but only the *.raw-files. I don't know how to get them together to a working image.
It's from a 01.001.IP638 EN, RomDate 9/15/2009, Radio Version 1.07.9235, Protokol Vers. DV3.0
Amaly said:
I dumped a working 6.1 English, but only the *.raw-files. I don't know how to get them together to a working image.
It's from a 01.001.IP638 EN, RomDate 9/15/2009, Radio Version 1.07.9235, Protokol Vers. DV3.0
Click to expand...
Click to collapse
i have a dump of a english too. But I don't know how to convert it as a .bin too
NEWS: MY PHONE IS ALIVE AGAIN (in a windows XP machine)
but.... i flash another bad rom , and now all is flipped like a mirror (and the buttons are still bad mapped )
The K3 First aid kit don't work now (it recognizes it, but when i press "download mode" the phone don't restart). Is a very clean spanish rom of 6.1, so i think that p638chinesestuff.cab that is installed when a hard reset is done, is the responsible to k3firstaid work.
So i will try to extract it from the dump, and install it on the phone, and try to reflash again.
Why I flash a bad rom?... i have a file with the name "K3imgCHI61.bin" and I think thats was the chinese 6.1.... but not. It is the Chilean (my country) 6.1
Fine, that your phone is alive again.
I read somewhere (I don't now where) that somebody solved the problem with the mirrored screen after flashing a new rom. He made a hard reset and after aligning screen everything was o.k.
Amaly said:
Fine, that your phone is alive again.
I read somewhere (I don't now where) that somebody solved the problem with the mirrored screen after flashing a new rom. He made a hard reset and after aligning screen everything was o.k.
Click to expand...
Click to collapse
I can't find the hard reset combination of this rom via buttons
And the startup clean via settings don't work.
can someone send me that p638chinesecharacters.cab file what is installed in the phone during a hard reset?
i try to extract it, but i can't