ive been reading and it sounds like this is somehow doable. i've been trying to figure it out for YEARS, but to no luck. ive got htc hermes, blueangel, wallaby, motorazr, you name the phone i can get it.
how can i set this up. ive tried to dialup network over bluetooth and dial the phonenumber of hte isp, but i get PHONE IS BUSY.
help me guys, please=
i cant add data to my plan, this is my only shot at internet on my phone.
You and I just keep runnin into each other....
Who is your carrier and/or why can't you add data?
I had, at one point been q class w/tmobile, and wasn't allowed to add any data plan(s) so I had to connect to some internet provider over gsm cellular connection. this is, to the best of my knowledge, how I did it.
Go to settings, connections, connections, manage connectins, and add new.
Name it and select "cellular line" (not gprs).
Next, input the phone number your dial up provider uses (i'm not sure about 1's or +1's or whatever)
Next enter your username and password for your provider (most dial up's don't use a domain, so leave that blank).
Next, finish, and select it under "manage connections" so it is the default (this will screw up your messaging) and test it out. You may want to use autopick or leave the existing default connection as the default connection, and just click the g icon, and select another connection to connect to the net at that particular time, to maintain your ability to text.
You can expect a slow, fax machine like connection.
I have tmo now, and an sx66 (no 3g or edge) so I got the web2go for 9.99 (for normal phones) and set my access point to internet2.voicestream.com, with no proxy, or username/pass, and I get about dial up -ish speeds. I do have an issue with mms, and am working that out now.
irlol. we're the only two people in the BA forum nowdays, id say we're going to get to know each other realgood. its slightly funny that ive been searching for these instructions for 4years and you're the ONLY person ive found whos done it, so thank you verymuch.
as for carrier, im on att blue. original ATT before cingular bought it and then before cingular changed its name to att. im completely grandfathered in, they refuse to let me modify any of my addons. so i get charged up the ass for data.
alright i set it up. adding the + to the number made it dial longer, buit it sttill screams THERE IS NO MODEM AT THIUS NUMBER.
when i know damnwellt here is. this sux. -_-
i use same method with carrier Claro Dom, with my excalibur. on hermes and any umts phone u must disable it umts/3g first. i have used it with wizard perfectly.btw at&t had this service, using a home dialup account. if the number dialed is free of charge then u get free internet we call Dial-slow, as said already at fax speed which i havent seen over 9600 kbps.
i tried it on the blueangel as well, it didnt work. and its a standard gprs/gsm phone. no edge or 3g.
why can you all get it working and i can, what hte hell am i missing lmfao
ive been trying to get this to work for years i currently just got a Sprint Touch Pro 2 and i am going to Asia for a month. While their im goign to use the GSM portion of my phone.. etc and i would like to still get emails and use the itnernet..
i know the speeds will be ubeeer slow.. but if i put in as said earlier in this forum something from a dial up ISP, i should only get charged VOICe minutes and not data KB?
that would be AWESOME!!!!
Related
Hi all,
I've been having problems connecting to the internet now for a few weeks. Only one in 10 connections at best. 'Locating', 'Page Not Found' errors, no email.
I've read some of the posts on here about HSPDA, so I called T-Mobile to enable it, but they said that my price plan would have to increase. I think I'm on one of the lowest, but I didn't know there was extra costs for 'Walk 'n' Web'.
We went through some changes, but it didn't make my difference to my connections.
Has anyone any advice about either connections, or the HSPDA price plan issue? Are you paying the 'normal' price plan but are able to connect to HSPDA?
Thanks guys,
Ratzz
Ratzz,
Your not alone here, i have recently moved to T-Mobile and for the first week all was fine, both gprs and HSDPA were working fine, the later being very quick indeed for a mobile device.
This week has been a different story all together, since saturday morning my internet access has been very patchy, the same 'Locating', 'Page Not Found' errors that you are seeing. I can't offer any explanation, just sympathy and would love to get to the bottom of it myself.
Here's hoping.
scifi
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
is HSDPA the same as 3g or different? i'm on vodafone, will i need to get them to "turn hsdpa on" or is it on by default?
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
SimonTALM said:
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
Click to expand...
Click to collapse
Tried that Simon ... same problems.
There is a link below which I found on a thread that worked ok for someone -- but again this didn't work for me.
http://www.manuals.t-mobile.co.uk/maillink.asp?a=3&wm=1a1677a401690a128256
ok, i seem to have found a combination that works for me at least.
I followed the steps on the MoDaCo thread above but used the following addresses.
DNS : 158.43.240.4
Alt DNS : 62.241.160.200
In the proxy settings, tick both "This network connects to the Internet" & This network uses a proxy server to connect to the internet" and then click advanced. Tap the HTTP (type) and enter 149.254.201.132 port 8080 and click ok. This works great for me both on gsm (gprs) & HSDPA (UMTS).
Hope this works for you guys too.
Regards.
HSDPA
Hi
I use my Vario II on the train with a laptop over bluetooth everyday between stirling and edinburgh. The coverage is mostly 3G (Linlithgow being the exception), and I get one black-spot just south of linlithgow.
The situation with the original t-mob rom was dire. I am now using the test AKU3.3 rom with radio 1.27 and its much better. Bluetooth PAN seems more reliable than the old dial-up networking.
On my laptop, I have changed the DNS settings for the PAN to non t-mob ones. I was having the same issues everyone else reports with failed resolutions.
Some days it works superbly, some days, its sh1te. This is imho, simply issues at t-mobile. I travel at the same times on each day, so I dont see that the proxy can be loaded more so one day than the next.
I also find that with HSDPA switched off, things are far more reliable than with it on. Having said that, some days I get a good HSDPA connection all the way.
What I could do with is a cacheing DNS server running locally on the laptop that will override the TTL (time to live) for the domains that it caches. I would have installed bind, but its a beast (I use it at home)... Anyone know of a mini DNS server that would suit my needs? Currently I have the sites that I use regularly shoved in a hosts file!
Nigel
I'm having exactly the same problem, had put it down to a problem with my radio ROM, but from reading this thread it looks like a t-mobile problem, so hopefully it will sort itself in due course. In the mean time I'll have a look at changing those settings................cheers.
se4me said:
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
Click to expand...
Click to collapse
Hi
I use USB instead of bluetooth where convenient from a laptop. Would you care to do a test @ http://www.thinkbroadband.com/speedtest.html from your laptop while on HSDPA via USB ???
I get about 550K down and 330K up which although pretty good is way off the headline figures! Wondered if my tests were about the same as yours?
Nigel
HSDPA
Hi all,
Following on from my original message, I called T-Mobile today and insisted they enable HSDPA on my line for the ongoing internet problems.
They did it (I'm on the BASIC W&W), and within 10 minutes all my problems were solved.
Ratzz
Excellent news - Let's just hope it stays that way. If not give the DNS server settings a try.
BTW what sort of download speeds are you getting? I use http://www.dslreports.com/mspeed?jisok=1 and I tend to get a pretty constant 650kbps down and 350kbps up.
I have heard people getting in 750kbps upto over 1Mbps but not something I've ever managed and definately have HSPDA enabled on the phone and network.
enabling hsdpa seems to have fixed all my problems too.
Have seen speed upto 800 kbps so far.
T-Mobile UK Data
Anyone else got anything other than the following showing on their 'my t-mobile' page? You'll find it under 'Mobile Phone Summary-->View Or Modify Features Of Your Plan' :-
WAP Call On
VoiceMail On
SMS Text Messaging On
Call Waiting On
Call Hold On
Call Forward to VoiceMail On
GPRS On
Web & Wap 384k Up/2048 Down On Appearently this is the HSDPA setting
International & Premium Calls On
Voice & Data Roaming On
Picture Messaging On
3G (UMTS) Service On
Mobile email Off
Additionally in another section 'Mobile Phone Summary-->Additional Allowances And Services' I have the following:-
18 Month Upgrade Flag £0.00
Capped Data Rate £0.00
Remove Content Lock £0.00
Video Calling £0.00
£5 Go Direct Discount £0.00
I am wondering what the 'Capped Data Rate' is ?? Its available as a 'service' that can be added as well, but there is no way to remove it. Anyone else got the same showing on their 'my t-mobile' page ??
Nigel
If I remember correctly I have the option to add Capped Data Rate at no extra cost but it isn't applied to my account. I haven't applied it as I don't like the sound of somthing that is "Capped" - I'd love to find out what it is.
What WnW package are you on? I have the WnW Plus (so that I can legitimately use my VarioII as a modem for my laptop and not fear huge bills).
Hi
I am also on web and walk plus
Nigel
'Capped Data Rate'
is for if you dont have web n walk, it means your data carges are capped at £1 a day (midnight til midnight)
Hi,
I have tried for over a month now to get my Softbank X01HT(same as HTC TyTn and tmo MDA?) to work with the t-mobile usa gprs with no luck. I have contacted t-mobile and spent over two hours on the phone with them trying different things to get it to work. I would like to know if anyone out there has gotten this to work and if so please share with me how? Also, is there something preventing the phone from accepting a connection from t-mobile? The phone was purchased unlocked. I am using the HTC TyTn ROM on this phone.
Thanks in advance,
Mine works fine
Hi Braheem,
I have a softbank x01ht and have it connected to the tmobile network here in cali. When I first got it i just dropped my sim card in it and input the network settings from tmobile and I was on surfing the web with no problems. Three days later I couldn't connect. I allowed this to go on for three days and I finally called t-mobile. The first lady I talked to in tech support said everything was fine and nothing was wrong with my account. Then she asked if I wanted to go to pda support so I said sure why not. I just told them that my phone was the same as the mda II and she informed me that what had happened was I was on the 5.99 internet plan and they had a script run through and disconnect ppl that were using that plan with pda's. Only thing I think is maybe seeing ppl with high internet usage and then disabiling it? She said if I sign up with the pda plan for 29.99 then I would be able to get on in 24 hours. 12 min later i was up and surfing the web again and it has been that way for over a week. She said to get to pda support just say pda at the voice menu. Anyway hope this helps. If you need network settings they are on the t-mobile site, but i can help you out more if you aren't sure what to put or where to put them.
DocGSXR
I have an x01ht with the 19.99 blackberry plan in california, usa. Mine has been working all the time. all you have to do is on your "my-tmobile" change your phone to any blackberry and get the 19.99 add-on internet plan and allow 5 to 10 minutes for the plan to activate, on your htc go to start>settings>connections>Connections click on add a new modem connection
and fill everything out:
Enter a name for the connection: whatever you want
Select a modem: cellular GPRS, 3G
Access Point Name: wap.voicestream.com
leave user name, password and domain empty and click finish
Now from here you can have internet but its going to take a while the first time you try to access it. Open PIE (Pocket Internet Explorer), you will see a pop-up notification when the gprs/edge is connecting. load any website. I suggest using google.com to make the load faster. Its going to take around 2 to 3 minutes for the page to load completely.
Now here is something nobody else has done in this forum, something new and fresh. You want faster internet? Here is what you have to do:
First, download and install a registry editor (I personally use PHM RegEdit)
Open it and go to HKEY_CURRENT-USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
now look for "ProxyEnable" click on it and make sure the value data is set to 1 (it will enable proxy to work on PIE), if it doesn't exist (which i doubt) create it, to do that go to edit>New DWORD and fill it out like this:
Value name: ProxyEnable
Value Data: 1
Base: Decimal
click ok.
Now create a string value with the name "ProxyServer", to do that go to edit>new string value and fill it out like this:
Value name: ProxyServer
Value Data: 216.155.165.050:8080
click ok.
Now restart the device and run PIE, you will clearly notice how the pages load faster.
The reason I know this is because I am a network professional, I will not explain in detail why this settings make the internet faster but ill try to make it as clear as possible:
You can get the 5.99 t-mobileweb that will allow you to ONLY use the PIE. You will not be able to use e-mail, stream media or use im clients because the ports are blocked.
The blackberry add-on plan will allow you to do everything possible with internet on your device but they internet speed is slower.
Both plans use the same servers but the ports make the difference in speed, so to take advantage of the best qualities from both plans I added the proxies for exclusive use of the PIE in the registry (since there are no settings in the PIE software to configure the proxies).
I hope it helps you. Please forgive my weird english i'm Colombian. if you need further help feel free to PM me.
I am new to windows mobile devices but I can be of help with things related to networking.
How about on AT&T's 3G network?
Interesting posting. But would your suggested ProxyServer value be good also for AT&T 3G network? Actually, I am trying to use my Softbank X01HT(Hermes200) with a non-AT&T ROM to access its Media Net (with a Media Max bundle plan), but don't know the proper settings.
All I saw so far were postings for Cingular (AT&T) 8525 which is officially supported by AT&T and perhaps >95% similar to X01HT in hardware. But I suspect the ROMs for these two phones are different, so the settings should be different too. Is it true? Can you help? Thanks.
I have always used wap.cingular and have seen references to isp.cingular. After searching, I cannot seem to find why I would use isp.cingular. Does anyone know the difference?
While I am at it, anyone know what that disable and restore proxy settings are for as well? I don't have them on my CUSTEL 2.5 ROM and I know they came out on the last Cingular ROM (or if I added the CUSTEL Cing Apps pack) but I haven't seen a need for them.
Maybe...maybe not
Well, here's my 2 cents, cause I wish I could get isp.cingular to work. Since I upgraded to the latest ROM I've been unable to make isp.cingular work. Before, when I went to a page, such as Google, I'd get the normal Google page. Now that I seem to be stuck with wap.cingular, I'm automatically redirected to the WAP page (www.google.com/m). I've found no way around it. Everything is fine when there's no WAP page. But I'd rather have a little more control on some web pages...Google is a good example, cause I hate their WAP page.
Oh, I love Cingular questions.
I suspect there may be a move afoot to eventually phase out isp.cingular. If you have a MEdiaNet plan, you must to use wap.cingular, isp won't work. Heretofore either access point has worked for PDAConnect plans, although it's interesting that kpk703 appears to have lost the ability with a ROM update.
Only practical use I've found for the proxy is the ability to access MEdiaNet services such as http://home and Cellular (formerly Cingular) Video (available to any plan, I'm reasonably certain).
With the PDA connect plan (and you have to specifically ask for the PDA connect plan, you can use either). NOTE: with the ROM update, and possible the one before, IE is hard coded to use the wap.cingular proxy. You need to disable that. (do a search).
Kimo
$20 MEdia Net for the win?
sim card question
Does it matter what sim card you use. I'm using my old orange cingular sim card from 2 plus years ago, it's the 64K smart chip sim card. Ii have received new sim cards with my wizard and with the 8525 but just kept using the old card. My connections work fine and speed doesn't seem to be an issue. I'm thinkin if it ain't broken don't fix it....am i right on this one?
Yeah I do have a media net plan, so I guess I have to use wap.cing... Might not matter. I will play around with the proxy settings when I get a ROM that has them. I have never seen the http://home, but then again its probably just another cingular splash page.
Not a proxy issue
I have the PDA Personal Max...and I don't subscribe to Medianet. Not a proxy issue on this side. My problem isn't with Internet Explorer...I can't even connect to isp.cingular anymore. When it attempts to connect it gives me an error. Again, fine until ROM upgrade.
anothersmith said:
Does it matter what sim card you use. I'm using my old orange cingular sim card from 2 plus years ago, it's the 64K smart chip sim card. Ii have received new sim cards with my wizard and with the 8525 but just kept using the old card. My connections work fine and speed doesn't seem to be an issue. I'm thinkin if it ain't broken don't fix it....am i right on this one?
Click to expand...
Click to collapse
Yes, I've got the same SIM card and it works fine for me.
diaftia said:
Yeah I do have a media net plan, so I guess I have to use wap.cing... Might not matter. I will play around with the proxy settings when I get a ROM that has them. I have never seen the http://home, but then again its probably just another cingular splash page.
Click to expand...
Click to collapse
Nah, it's actually a bit more than that. Local weather, news, sports & entertainment links. Access to your account. Customizable. Pretty cool, IMO.
kpk703 said:
I have the PDA Personal Max...and I don't subscribe to Medianet. Not a proxy issue on this side. My problem isn't with Internet Explorer...I can't even connect to isp.cingular anymore. When it attempts to connect it gives me an error. Again, fine until ROM upgrade.
Click to expand...
Click to collapse
I don't believe the PDA Personal Max works with the isp.cingular. I had that plan too, and could not get it too work. I then called and switched to the PDA connect, and it started to work. They are the same price, but you don't get any SMS/IM messages with the PDA connect.
Kimo
For what it's worth
Cingular/ATT customer service seems to know less and less about the situation the more often I call. It only appears to be a provisioning matter if you've subscribed to one of the MediaNet packages, where you're basically SOL. If you have PDA Connect, PDA Max or PDA Personal Max, without a MediaNet add-on, isp.cingular should work. I tried an experiment and have had limited, yet some, success. Using ProxyManager I ran the EnableProxy cab, tried to connect to isp.cingular, no go. Back in ProxyManager I ran DisableProxy. Was able to connect and bring up a page in IE. Now, new problem. I can't get into all web sites. From just a couple tests it appears web sites with WAP detection turned on won't come up, Google, Yahoo for example. Other sites, that I know do not have WAP pages, seem to come up fine. The good news (if you can call it that) is that the automatic redirection to WAP sites, like www.google.com/m, isn't happening. Of course, www.google.com is coming up either. Ready for a couple more suggestions. At least I think I'm headed in the right direction.
I too have experinced the inability to connect to isp.cingular. I have upgraded to a WM6 ROM, also changed my plan to a PDA unlimited plan that has the 1500 included SMS/MMS. So I can't really say if either one is the culprit here. When I called tech support, I was told that isp.cingular and wap.cingular are basicly the same pipe, that isp is mostly used for the cards, and wap for the PDAs. Now the girl seemed to be technical, and I'm not an expert on Cingular/AT&T (yet), so I'll give her he benefit of the doubt. Assuming this to be the case and they are/share the same pipe, then it's just QOL/routing that is the primary difference, not speed. Of course I don't friggin have 3g in my area yet, so I can't comment on that aspect.
This sound right?
ISP is for PDAs, Connect Cards and Computers. ISP has the option of using a cingular proxy server to compress data as it is sent. it also has higher speed caps and lower latency. u will not usually be able to access isp with the medianet plans unless a mistake(serious) has been made in your provisioning. my COU line used to allow it but alas I have 3g no longer .
if you can, use ISP if not , dont sweat it.
I have the "PDA Personal Unlimited" plan, and not the MEdia connect plan, but I still can only connect to wap. and not isp.cingular.com.
The connection gets dropped immediately.
cant anyone help me out with this? i went through the AT&T fuze tutorial online yet it still cant connect.
i dont think its because my device is a -82 vs the newer -85 is it? i got this phone with the understanding that the -82 will work but not at full 3g speed. thanks!
ive downloaded/installed the proxy patch 2.1 and att wat medianet and mms cabs...to no avail
Is the phone running a stock HTC ROM? If so, just run the HTC Connection Setup Wizard from Start -> Settings -> Connections. It will detect your AT&T SIM, and configure the MEdia Net connection correctly.
Oh, and moving out of ROM Development.
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
this page to be exact
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB95893
got up to the proxy part since there is no proxy program thing my t8282
b-16707 said:
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
Click to expand...
Click to collapse
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
NotATreoFan said:
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
Click to expand...
Click to collapse
yes those are done.
Sean3 said:
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
Click to expand...
Click to collapse
if it doesnt detect the sim card i wouldnt be able to call right? i can call. phone functions fine (cant send txt messages though for some reason but can receive).
im looking under settings > phone
Current network: AT&T Wireless
network selection: automatic
band: both network and GSM/UMTS set to auto
Did you say above that there was no username or password set in the settings->connections->connections? In other words the required username and Pass of Medianet?
yes those fields are left blank as per atts support page i linked
Go ahead and select "manage connections" under Media Net. On the next screen choose edit and go through until you can add the user and pass
All caps
Username: [email protected]
Pass: CINGULAR1
I had to fill these in manually when I first received my T8285. My data worked thereafter.
You're configuring your unlocked HD via the set up of a carrier based ATT Fuze. I think may be some of the problem. I configured the settings on mine seemingly a hundred times, but never in the manner suggested by the linked support page.
yea i was reading that and just checked this thread
http://forum.xda-developers.com/showthread.php?t=447648
and did what you said....no luck
tried [email protected] and [email protected] too
this is stupid. haha shoudltn be this hard. thanks for all the support, i appreciate it
lady at att did say this plan took effective 1.5 weeks ago so even though i called in today to change my plan to a data one...it should be working...
probably be easier if i could screenshot my phone....
Mine is [email protected]. Out of curiosity, did you input it in "all caps"?
yep tried:
[email protected]
[email protected]
[email protected]
[email protected]
my sim card is really old...can that be a problem??
phone should be "dialing" wap.cingular correct?
i wonder if there are problems with my phone because i cant send text messages either and if i go to settings > phone > services tab > voice mail and text messages.... it cant get any info from the network...
Yes indeed. Mine is two years old. Some that still have the cingular card have had issues. I guess the quickest way to find out is pop someone else's sim in to see if it configures your setting properly. When you go through set up initially, your ATT settings should be populated automatically. I'd like to see you get this working.
well my sim card is way beyond that. it was before att changed their name to cingular (and apparently back to att again now). got it when i got the sony ericsson t610 when it was first released...2003???
i wonder if this truly is the problem and i wonder if i take it into a store will they help me out since i have an unsupported phone.
phone when i got it new was able to call right away when i first got it and first popped in this oldie sim...so as far as settings are concerned, its working in that aspect
A sim that old could most certainly be the problem. ATT should support you. If it's the sim, then it's a service related issue and not an issue with the device. It may be that you just run by att and have them pop one of theirs' in and see. Another thought, after inputing the username and Pass, are you soft resetting?
I've used this cab on some devices (e.g. xperia) to get the AT&T data to work.
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
see if that helps for you. I believe it's designed for the Tilt but shouldn't do any harm on your HD...
ok i finally figured this out after going to the att store. it turns out it was indeed my sim card that was keeping me from sending text messages (back in this old thread i started http://forum.xda-developers.com/showthread.php?t=515288&highlight=send+text+messages).
the online issue was due to 2 things. the att lady told me she had added a data plan but turns out when i went to the store the dude there checked and there was no data plan. second was again because of the old sim card.
my sim card was from back in the days of the sony ericsson t610 back in 2003 before att became cingular (and now back to att again).
so hopefully this thread can be future reference for others that may have trouble with their blackstone! woohoo!! i am connected now. feels good to have internet everywhere i go.
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
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Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
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pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
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Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
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It didn't work
erdamn said:
It didn't work
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Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
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Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
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What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....