Related
as of right now i cant get anything on the t-mobile free wap/gprs: cant load webpages and cant use AIM
anyone else get the same problem? thanx
Hi,
I've got exactly the same problem... stopped working about 4 days ago... tried everything... even a hard reset of my MDAIII... nothing did it... it does connect to GPRS, but then it doesn't do anything... the connection is established, it's not that the APN doesn't work or anything... it's just that no data comes through... any suggestions?
Treo
Same Issue
I'm having this problem with the wap.voicestream.com gateway on T-Mobile aswell. I contacted the Tmobile techs yesterday and they claim that there never has been (right) and never will be access to wap services over the XDA. The supposedly 'reset' my data connection, but this has no effect whatsoever on my ability to access the internet. Could T-Mobile finally do away with our free data (or in my case 4.99 for tzones)
Any further suggestions would be greatly helpful.
Best,
Matt
I just called t-mobile...
I just called t-mobile because I am having the same problem. The rep says that they finally closed the wap.voicestream.com loophole this past week and that's why it's not working. He said the only way I can get internet, e-mail, AIM etc.. is by paying the $19.99/month internet plan which is outrageous. So hopefully someone has suggestions on what to do...Is there a way to get access wth internet2.voicestream.com without paying the $19.99.
The rep was nice and said that wap.voicestream.com might still work with a wapbrowser.
I'll see if that works but either way say goodbye to your wireless XDA's!!!
Hi,
well, that's good and bad news... did he say whether the 19.99 add on is GPRS or not?... and which option is it exactly... I am willing to pay the extra bucks, but I want GPRS with a reasonable speed for that...
Ya- the internet2.voicestream.com is GPRS not so fast in my opinion- you really think it's worth $20 a month?
i'm not sure which server is which, but i use wap.voicestream.com with $4.99 t-zones and get wap speed but access to just about the entire web. the connection is way slow (do a search here for "test gprs speed" to compare my speed to others) but i don't care because i'm not a heavy user. also, i have to pay extra for any messaging that i do. i burnt agile messanger into my rom, and use it for aim occassionally; i pay $.05 for every message. unlimited email is included, but you have to use the my tmobile email bs. it's not bad, and email turnaround is usually 30 min. they will not allow me to have the $20 addon for gprs because of my credit class. i recently quite one of my jobs, selling cell phones, and can tell you that for $19.99 you get unlimited gprs everything, including IM. typical speed is 56kbps, although the network will support up to 114kbps (actual speed depends on signal strength, network traffic, blah, blah). Note that roaming is not inluded, so if you went to say NC, you will incur additional charges. anyway, post or pm me if you want to know more.
i'll screw around with different access points when i have time...
Wow- thsnks for the tips-
I installed a WAP browser last night and was able to access wap sites but I didn't even think of trying real sites until I read your post- and they work!! The speed is the same as before but I don't understand why these sites work on a WAP browser but not on IE.
Can you explain further on how to get e-mail with wap.voicestream.com. Before they closed the access I was able to just send and recieve using my POP-3 account. How can I do that now?
And for IM I used to use AIM for pocket PC using prt 80 but that has also stopped working.
I will try agile messenger when I get home- but why would that work and AIM not?
Also, I don't know why you pay $4.99 for t-zones when you can get the wap.voicestream.com access without it. I called t-mobile last night and they said that t-zones have nothing to do wth a pocket pc at all and from my experience they are right. i have been using wap.voicestream.com for months now without t-zones.
Thanks,
Daniel
what the hell is happening ? I am on my XDA right now using IE with wap.voicestream.com . AIM and my email works. Hopefully it's back up and this isn;t just a tease.
Hi,
no such luck here... I still don't get anything through wap.voicestream.com ... even though I even signed up for unlimited t-zones now... the 4.99 one... just to see whether that would get me anything... but no... not even wap sites work...
Even stranger... trying internet2.voicestream.com gets me the "Modem disconnected" crap, but actually, for a second or so, it works, loading parts of pages... any idea?
Treo
In order to use the email setup that I have, you have to have T-zones. Basicly, you go to "my tmobile" at tmobile.com, and click on my email. put in the info and it will send your phone program call that sets it up automaticly, or you can put it in manually. If you have the developer SE rom, it won't work, becuase they removed the programs that allow your carrier to program your phone. Also, I think "my email" only appears on "my tmobile" if you sign up for tzones. You tell thier server your emial info ,it checks your mail, and then forwards a copy to your phone...
As far as why stuff won't work......
OK. the way it used to work...
You could put in the server, blah, blah, blah..... and get just about free everything.
BUT THEN.....
T-Mobile started gearing up for T-zones. A new concept where they make money off of people accessing the internet through wireless devices. Makes sense. BUT this is a VERY LARGE and INTRICATE network of computers LANS and WANS not to mention GPRS connections. SO, T-zones is implemented across the network, hurridly, so not everything is 100%. Some geographic areas still allow unauthorized (free) access, becuase not all the equipment is set up correctly. On top of that, if your device confuses the network, you might sitll get free access. Some devices do, some don't. IF you sign up for T-zones with win 2003 and set up wap.voicestream.com as the access point using GPRS/Cellular, then you should be able to go to PIE, put in an address, and it will fire up WAP or WWW. Some wallabies/himilayas just won't do it (radio and rom ver???)(to the best of my knowledge). It is what I have been using for quite some time and it's what I'm using right now.Right now I still have WWW access, but not IM (agile will not sign on anymore (aim)).
I also happen to know that they are performing MAJOR system wide maintainance right now in geographical blocks. I had a problem and called cust care, and then asked my T-Mo rep about it. Sure enough, they are updateing alot of equipment. So this might explain why my AIM is out.
Ports are only unlocked when the system unlocks them (IE you paid for access) or somehow those ports were just never locked on your account (IE your lucky).
Short of the long.... in VA (where I am) I have access with what I have setup. In other parts of th country, it might not work.
If you just buy hte GPRS package, then stop screwing around with us, call customer care, and keep reaming new a$$holes in customer service reps, until you get what you want.
Do a search for "free unlimited GPRS" find all words. About 2/3 down the page, someone announces that it only works with 2003. That's where I set up my connection from. I don't specify anything but wap.voicestream.com.
Anyway.....I'm very busy, but will try to check back tommorrow.
On my MDA II, Agile doesnt connect through APN=WAP gprs. In their manual, they say it should connect!
I'd like to upload pictures from my device. My provider is Orange NL
I want to use APN=WAP, because it is free.
any idea?
Hi,
well... I've been quite on an adventure with T-Mobile GPRS... I purchased their 4.99 unlimited t-zones add-on after my free GPRS didn't work anymore... couple days later I was back online with wap.voicestream.com ... now, about 5 days ago, internet stops working again... no http... but my email still works... so, I figure they are blocking port 80 for some reason... to test that I was going to start a proxy server on one of my webservers... to see whether I can tunnel http through one of the open mail ports... what do you think about this... do other people have the same issues?
Treo
I had no problem sending HTTP thru port 110 to Squid running on my server.
Check this out too:
http://www.howardforums.com/showthread.php?s=&threadid=517786
Looks like that person is using T-Mobile's proxy server to surf both HTTP and WAP.
I just got of the phone with Cus Care. EXCELENT. I actually got someone who owns a wallaby, and cooks his own roms. This is much different from the normal pageturner I end up haveing to deal with!
Anyway, the damn 6315 required the network to be revamped, and the bastards ended up cutting out tzones for wallabies. :evil: now it's $20 unlimited GPRS or nothing.... dirty bastards.
I got the Tmobile WAP working again!
I have the 4.99 tzones. Mail always worked. The web stopped working earlier this month.
I installed NetFront 3.1 and use 216.155.165.50 port 8080 in the proxy settings. Works like a charm. NetFront is cool too. Beats the stew out of Pocket IE.
Does anyone know how to remove Pocket IE...I could really use the room.
GPRS IE Now Working on T-Mobile
I have an XDA II running 1.72.181 and using the Blackberry mail with internet and voice plans on T-Mobile. My internet also stopped working a week or so ago. T-Mobile unable to help because "XDA is not supported device..." :evil: I believe my problem stems from the same network changes that are mentioned above related to HP PPC.
Anyhow, based on Fuzzie's post and info, I set a new wap.voicestream.com connection up under My Work Settings, set up the proxy based on fuzzie's IP info and, hey presto!, internet browsing restored!! Have to stop the blackberry client and connect using the My Work connection BEFORE launching IE, but small price to pay to get my internet connection back!!
Thanks to all for the leads and data!!
Regards
Chris
Were you on an Internet plan or a t-zones plan?
Actually on a Blackberry Minutes and mail plan, using the Blackberry APN or the wap,voicestream.com APN for browsing. Both stopped working a week or so back. Then I read this thread and am now back up browsing using the wap.voicestream APM via the proxy
SO,
is there anyway to use PIE and Tzones to browse the web, or would I have to install some other wap browser???
Which settings would one use if he were using PIE?
Thanks in advance!
and MERRY CHRISTMAS!!!!
Hi all,
I've been having problems connecting to the internet now for a few weeks. Only one in 10 connections at best. 'Locating', 'Page Not Found' errors, no email.
I've read some of the posts on here about HSPDA, so I called T-Mobile to enable it, but they said that my price plan would have to increase. I think I'm on one of the lowest, but I didn't know there was extra costs for 'Walk 'n' Web'.
We went through some changes, but it didn't make my difference to my connections.
Has anyone any advice about either connections, or the HSPDA price plan issue? Are you paying the 'normal' price plan but are able to connect to HSPDA?
Thanks guys,
Ratzz
Ratzz,
Your not alone here, i have recently moved to T-Mobile and for the first week all was fine, both gprs and HSDPA were working fine, the later being very quick indeed for a mobile device.
This week has been a different story all together, since saturday morning my internet access has been very patchy, the same 'Locating', 'Page Not Found' errors that you are seeing. I can't offer any explanation, just sympathy and would love to get to the bottom of it myself.
Here's hoping.
scifi
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
is HSDPA the same as 3g or different? i'm on vodafone, will i need to get them to "turn hsdpa on" or is it on by default?
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
SimonTALM said:
Check out the hermes forum over at www.modaco.com there is some indication this this is caused by a the T-Mobile DNS and T-Mobile transparent proxy servers being able to cope with the demand.
I had the same problem and have pretty much eliminated the delays by changing the DNS servers from being server assigned to 4.2.2.1 and 4.2.2.2 as many on modaco have done.
Click to expand...
Click to collapse
Tried that Simon ... same problems.
There is a link below which I found on a thread that worked ok for someone -- but again this didn't work for me.
http://www.manuals.t-mobile.co.uk/maillink.asp?a=3&wm=1a1677a401690a128256
ok, i seem to have found a combination that works for me at least.
I followed the steps on the MoDaCo thread above but used the following addresses.
DNS : 158.43.240.4
Alt DNS : 62.241.160.200
In the proxy settings, tick both "This network connects to the Internet" & This network uses a proxy server to connect to the internet" and then click advanced. Tap the HTTP (type) and enter 149.254.201.132 port 8080 and click ok. This works great for me both on gsm (gprs) & HSDPA (UMTS).
Hope this works for you guys too.
Regards.
HSDPA
Hi
I use my Vario II on the train with a laptop over bluetooth everyday between stirling and edinburgh. The coverage is mostly 3G (Linlithgow being the exception), and I get one black-spot just south of linlithgow.
The situation with the original t-mob rom was dire. I am now using the test AKU3.3 rom with radio 1.27 and its much better. Bluetooth PAN seems more reliable than the old dial-up networking.
On my laptop, I have changed the DNS settings for the PAN to non t-mob ones. I was having the same issues everyone else reports with failed resolutions.
Some days it works superbly, some days, its sh1te. This is imho, simply issues at t-mobile. I travel at the same times on each day, so I dont see that the proxy can be loaded more so one day than the next.
I also find that with HSDPA switched off, things are far more reliable than with it on. Having said that, some days I get a good HSDPA connection all the way.
What I could do with is a cacheing DNS server running locally on the laptop that will override the TTL (time to live) for the domains that it caches. I would have installed bind, but its a beast (I use it at home)... Anyone know of a mini DNS server that would suit my needs? Currently I have the sites that I use regularly shoved in a hosts file!
Nigel
I'm having exactly the same problem, had put it down to a problem with my radio ROM, but from reading this thread it looks like a t-mobile problem, so hopefully it will sort itself in due course. In the mean time I'll have a look at changing those settings................cheers.
se4me said:
For the past 3 weeks I have been using my Vario II as a usb modem and had no problems at all HSDPA working great as for price plan I have the basic web n walk, it is pot luck who you speak to at CS but keep calling and you will get HSDPA enabled once spoke to the right person, ask to be put through to technical.
Click to expand...
Click to collapse
Hi
I use USB instead of bluetooth where convenient from a laptop. Would you care to do a test @ http://www.thinkbroadband.com/speedtest.html from your laptop while on HSDPA via USB ???
I get about 550K down and 330K up which although pretty good is way off the headline figures! Wondered if my tests were about the same as yours?
Nigel
HSDPA
Hi all,
Following on from my original message, I called T-Mobile today and insisted they enable HSDPA on my line for the ongoing internet problems.
They did it (I'm on the BASIC W&W), and within 10 minutes all my problems were solved.
Ratzz
Excellent news - Let's just hope it stays that way. If not give the DNS server settings a try.
BTW what sort of download speeds are you getting? I use http://www.dslreports.com/mspeed?jisok=1 and I tend to get a pretty constant 650kbps down and 350kbps up.
I have heard people getting in 750kbps upto over 1Mbps but not something I've ever managed and definately have HSPDA enabled on the phone and network.
enabling hsdpa seems to have fixed all my problems too.
Have seen speed upto 800 kbps so far.
T-Mobile UK Data
Anyone else got anything other than the following showing on their 'my t-mobile' page? You'll find it under 'Mobile Phone Summary-->View Or Modify Features Of Your Plan' :-
WAP Call On
VoiceMail On
SMS Text Messaging On
Call Waiting On
Call Hold On
Call Forward to VoiceMail On
GPRS On
Web & Wap 384k Up/2048 Down On Appearently this is the HSDPA setting
International & Premium Calls On
Voice & Data Roaming On
Picture Messaging On
3G (UMTS) Service On
Mobile email Off
Additionally in another section 'Mobile Phone Summary-->Additional Allowances And Services' I have the following:-
18 Month Upgrade Flag £0.00
Capped Data Rate £0.00
Remove Content Lock £0.00
Video Calling £0.00
£5 Go Direct Discount £0.00
I am wondering what the 'Capped Data Rate' is ?? Its available as a 'service' that can be added as well, but there is no way to remove it. Anyone else got the same showing on their 'my t-mobile' page ??
Nigel
If I remember correctly I have the option to add Capped Data Rate at no extra cost but it isn't applied to my account. I haven't applied it as I don't like the sound of somthing that is "Capped" - I'd love to find out what it is.
What WnW package are you on? I have the WnW Plus (so that I can legitimately use my VarioII as a modem for my laptop and not fear huge bills).
Hi
I am also on web and walk plus
Nigel
'Capped Data Rate'
is for if you dont have web n walk, it means your data carges are capped at £1 a day (midnight til midnight)
I have always used wap.cingular and have seen references to isp.cingular. After searching, I cannot seem to find why I would use isp.cingular. Does anyone know the difference?
While I am at it, anyone know what that disable and restore proxy settings are for as well? I don't have them on my CUSTEL 2.5 ROM and I know they came out on the last Cingular ROM (or if I added the CUSTEL Cing Apps pack) but I haven't seen a need for them.
Maybe...maybe not
Well, here's my 2 cents, cause I wish I could get isp.cingular to work. Since I upgraded to the latest ROM I've been unable to make isp.cingular work. Before, when I went to a page, such as Google, I'd get the normal Google page. Now that I seem to be stuck with wap.cingular, I'm automatically redirected to the WAP page (www.google.com/m). I've found no way around it. Everything is fine when there's no WAP page. But I'd rather have a little more control on some web pages...Google is a good example, cause I hate their WAP page.
Oh, I love Cingular questions.
I suspect there may be a move afoot to eventually phase out isp.cingular. If you have a MEdiaNet plan, you must to use wap.cingular, isp won't work. Heretofore either access point has worked for PDAConnect plans, although it's interesting that kpk703 appears to have lost the ability with a ROM update.
Only practical use I've found for the proxy is the ability to access MEdiaNet services such as http://home and Cellular (formerly Cingular) Video (available to any plan, I'm reasonably certain).
With the PDA connect plan (and you have to specifically ask for the PDA connect plan, you can use either). NOTE: with the ROM update, and possible the one before, IE is hard coded to use the wap.cingular proxy. You need to disable that. (do a search).
Kimo
$20 MEdia Net for the win?
sim card question
Does it matter what sim card you use. I'm using my old orange cingular sim card from 2 plus years ago, it's the 64K smart chip sim card. Ii have received new sim cards with my wizard and with the 8525 but just kept using the old card. My connections work fine and speed doesn't seem to be an issue. I'm thinkin if it ain't broken don't fix it....am i right on this one?
Yeah I do have a media net plan, so I guess I have to use wap.cing... Might not matter. I will play around with the proxy settings when I get a ROM that has them. I have never seen the http://home, but then again its probably just another cingular splash page.
Not a proxy issue
I have the PDA Personal Max...and I don't subscribe to Medianet. Not a proxy issue on this side. My problem isn't with Internet Explorer...I can't even connect to isp.cingular anymore. When it attempts to connect it gives me an error. Again, fine until ROM upgrade.
anothersmith said:
Does it matter what sim card you use. I'm using my old orange cingular sim card from 2 plus years ago, it's the 64K smart chip sim card. Ii have received new sim cards with my wizard and with the 8525 but just kept using the old card. My connections work fine and speed doesn't seem to be an issue. I'm thinkin if it ain't broken don't fix it....am i right on this one?
Click to expand...
Click to collapse
Yes, I've got the same SIM card and it works fine for me.
diaftia said:
Yeah I do have a media net plan, so I guess I have to use wap.cing... Might not matter. I will play around with the proxy settings when I get a ROM that has them. I have never seen the http://home, but then again its probably just another cingular splash page.
Click to expand...
Click to collapse
Nah, it's actually a bit more than that. Local weather, news, sports & entertainment links. Access to your account. Customizable. Pretty cool, IMO.
kpk703 said:
I have the PDA Personal Max...and I don't subscribe to Medianet. Not a proxy issue on this side. My problem isn't with Internet Explorer...I can't even connect to isp.cingular anymore. When it attempts to connect it gives me an error. Again, fine until ROM upgrade.
Click to expand...
Click to collapse
I don't believe the PDA Personal Max works with the isp.cingular. I had that plan too, and could not get it too work. I then called and switched to the PDA connect, and it started to work. They are the same price, but you don't get any SMS/IM messages with the PDA connect.
Kimo
For what it's worth
Cingular/ATT customer service seems to know less and less about the situation the more often I call. It only appears to be a provisioning matter if you've subscribed to one of the MediaNet packages, where you're basically SOL. If you have PDA Connect, PDA Max or PDA Personal Max, without a MediaNet add-on, isp.cingular should work. I tried an experiment and have had limited, yet some, success. Using ProxyManager I ran the EnableProxy cab, tried to connect to isp.cingular, no go. Back in ProxyManager I ran DisableProxy. Was able to connect and bring up a page in IE. Now, new problem. I can't get into all web sites. From just a couple tests it appears web sites with WAP detection turned on won't come up, Google, Yahoo for example. Other sites, that I know do not have WAP pages, seem to come up fine. The good news (if you can call it that) is that the automatic redirection to WAP sites, like www.google.com/m, isn't happening. Of course, www.google.com is coming up either. Ready for a couple more suggestions. At least I think I'm headed in the right direction.
I too have experinced the inability to connect to isp.cingular. I have upgraded to a WM6 ROM, also changed my plan to a PDA unlimited plan that has the 1500 included SMS/MMS. So I can't really say if either one is the culprit here. When I called tech support, I was told that isp.cingular and wap.cingular are basicly the same pipe, that isp is mostly used for the cards, and wap for the PDAs. Now the girl seemed to be technical, and I'm not an expert on Cingular/AT&T (yet), so I'll give her he benefit of the doubt. Assuming this to be the case and they are/share the same pipe, then it's just QOL/routing that is the primary difference, not speed. Of course I don't friggin have 3g in my area yet, so I can't comment on that aspect.
This sound right?
ISP is for PDAs, Connect Cards and Computers. ISP has the option of using a cingular proxy server to compress data as it is sent. it also has higher speed caps and lower latency. u will not usually be able to access isp with the medianet plans unless a mistake(serious) has been made in your provisioning. my COU line used to allow it but alas I have 3g no longer .
if you can, use ISP if not , dont sweat it.
I have the "PDA Personal Unlimited" plan, and not the MEdia connect plan, but I still can only connect to wap. and not isp.cingular.com.
The connection gets dropped immediately.
ive been reading and it sounds like this is somehow doable. i've been trying to figure it out for YEARS, but to no luck. ive got htc hermes, blueangel, wallaby, motorazr, you name the phone i can get it.
how can i set this up. ive tried to dialup network over bluetooth and dial the phonenumber of hte isp, but i get PHONE IS BUSY.
help me guys, please=
i cant add data to my plan, this is my only shot at internet on my phone.
You and I just keep runnin into each other....
Who is your carrier and/or why can't you add data?
I had, at one point been q class w/tmobile, and wasn't allowed to add any data plan(s) so I had to connect to some internet provider over gsm cellular connection. this is, to the best of my knowledge, how I did it.
Go to settings, connections, connections, manage connectins, and add new.
Name it and select "cellular line" (not gprs).
Next, input the phone number your dial up provider uses (i'm not sure about 1's or +1's or whatever)
Next enter your username and password for your provider (most dial up's don't use a domain, so leave that blank).
Next, finish, and select it under "manage connections" so it is the default (this will screw up your messaging) and test it out. You may want to use autopick or leave the existing default connection as the default connection, and just click the g icon, and select another connection to connect to the net at that particular time, to maintain your ability to text.
You can expect a slow, fax machine like connection.
I have tmo now, and an sx66 (no 3g or edge) so I got the web2go for 9.99 (for normal phones) and set my access point to internet2.voicestream.com, with no proxy, or username/pass, and I get about dial up -ish speeds. I do have an issue with mms, and am working that out now.
irlol. we're the only two people in the BA forum nowdays, id say we're going to get to know each other realgood. its slightly funny that ive been searching for these instructions for 4years and you're the ONLY person ive found whos done it, so thank you verymuch.
as for carrier, im on att blue. original ATT before cingular bought it and then before cingular changed its name to att. im completely grandfathered in, they refuse to let me modify any of my addons. so i get charged up the ass for data.
alright i set it up. adding the + to the number made it dial longer, buit it sttill screams THERE IS NO MODEM AT THIUS NUMBER.
when i know damnwellt here is. this sux. -_-
i use same method with carrier Claro Dom, with my excalibur. on hermes and any umts phone u must disable it umts/3g first. i have used it with wizard perfectly.btw at&t had this service, using a home dialup account. if the number dialed is free of charge then u get free internet we call Dial-slow, as said already at fax speed which i havent seen over 9600 kbps.
i tried it on the blueangel as well, it didnt work. and its a standard gprs/gsm phone. no edge or 3g.
why can you all get it working and i can, what hte hell am i missing lmfao
ive been trying to get this to work for years i currently just got a Sprint Touch Pro 2 and i am going to Asia for a month. While their im goign to use the GSM portion of my phone.. etc and i would like to still get emails and use the itnernet..
i know the speeds will be ubeeer slow.. but if i put in as said earlier in this forum something from a dial up ISP, i should only get charged VOICe minutes and not data KB?
that would be AWESOME!!!!
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
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Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
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pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
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Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
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It didn't work
erdamn said:
It didn't work
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Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
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Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
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What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....