Pure: Alarm + lock screen = fail - Touch Diamond2, Pure General

Ok, it finally failed for me this morning. Alarm went off, got the two buttons in the lock screen to snooze or dismiss.
Unresponsive 100%. Power button did not work.
Soft reset. Screen got locked up on the orange windows screen, over and over.
Hard reset. Back to 100% original.
I setup a test alarm this morning and it froze everything up on the lock screen again. Soft reset, and I got back into the TF3D interface with the normal alarm popup.
Any ideas?

syntrix said:
Ok, it finally failed for me this morning. Alarm went off, got the two buttons in the lock screen to snooze or dismiss.
Unresponsive 100%. Power button did not work.
Soft reset. Screen got locked up on the orange windows screen, over and over.
Hard reset. Back to 100% original.
I setup a test alarm this morning and it froze everything up on the lock screen again. Soft reset, and I got back into the TF3D interface with the normal alarm popup.
Any ideas?
Click to expand...
Click to collapse
What ROM do you have? I know the newer WinMo 6.5 auto-lock feature is buggy but are you stock or have you flashed? I've got my alarm set for 7:30am every morning with the "TESS 3.6 WinMo 6.5 HTC sense 2.1" ROM and it works just fine with both soft buttons at the bottom being responsive for "snooze" and "dismiss". Sounds like a buggy ROM because the problem is persistent after you set up the alarm AFTER a hard-reset.

stock att rom!

Well yea the AT&T stock HTC Pure ROM sucks, trust me. If you are willing to flash I say go for it, I use the alarm function daily and really like it - it's a very valuable feature and one reason I do use a cooked ROM. There are also 3rd party alarm programs that have similar or better functionality then the Windows Mobile alarm that may not suffer from the alarm lockout you are experiencing. G/l!

I do not want to flash.
I do not want to install 3rd party alarm clocks.
Neither of these are a fix, they are mud on a band-aid.

Well it was a friendly suggestion that will solve your problem. Mud on a band-aid, I see your point in that the bug should have been smashed before being released as a final product. Only way to fix your issue is to take it to an official bug report forum or form or send your phone in for a new one to see if it was a hardware quirk after all. Since denying perfectly clean solutions that will permanently fix your issue won't get you anywhere there's no reason for me here. Good day and good luck.

syntrix said:
I do not want to flash.
I do not want to install 3rd party alarm clocks.
Neither of these are a fix, they are mud on a band-aid.
Click to expand...
Click to collapse
u do not want to flash?
u do not want to install 3rd party alarm clocks?
sleep well))))...well what else to say....

n8w1ng said:
u do not want to flash?
u do not want to install 3rd party alarm clocks?
sleep well))))...well what else to say....
Click to expand...
Click to collapse
Yeah, that's what I said.
Just need to not lock it. Did you have a fix for the rom? Didn't see one above.

read my progress tonight:
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=121560
Cliff notes:
ATT Tech dept did not want my transferred call, regular rep said that they would only recommend hard/soft resets.
This happens on a fresh hard reset.
I did call HTC to log a ticket, HTC support was great, but they did say that it may take a few calls to get them to verify it.
--------------
If you have a HTC PURE, click my ATT link above and do the tests that I recommend. If you lock your phone and rely on an alarm clock, you might have a phone that is frozen and you could have to hard reset and lose all your contacts.
Please help me by verifying this procedure!

Related

Unable to dismiss/snooze/disable K-jam alarm

on my gf's K-Jam, she is unable to change her alarm and also dismiss/snooze it when it rings. For example, she originally made one alarm for Monday-Friday @ 5:00am. Later, she edited the same alarm to go off at 7:00am. but instead of only going off at 7, it also rings at 6.
also, when she unchecks the alarm box to disable it, it still rings regardless.
When this alarm problem happens, each time you turn the k-jam off and turn it on again, the alarm signal rings every 20-30 seconds for the first 3-5 minutes the phone is on.
soft resetting does not change it, nor does a hard reset. I flashed it with KJAM_WWE_1010903_106_10110_ship.exe and it worked fine for a few days, but then the problem came back.
i'm assuming it is a software problem and hopefully the new IMATE ROM will fix this...or is this a hardware problem?
Sounds like a duplicate notification. You have several options to get in there and manually remove it.
You can try running CheckNotifications.
You can use MemMaid, find the notification and delete.
You can do the same with SKTools.
jurassic5 .. I had exactly the same problem ... Wizard was driving me nuts. I tried almost anything to get rid of the alarm but NO. I was close to call support. But then I found a official ROM 1.6.7.1 WWE upgrade ... and the problem was gone.
I have same problem, I try to remove them from the running queue, but, it is always come back after a soft reset. for people who has this problem and don't want to flash his rom, my stupid way is, hard reset once, then never ever use the build in alarm, try to use SPB time or something instead.
I have same problem, I try to remove them from the running queue, but, it is always come back after a soft reset. for people who has this problem and don't want to flash his rom, my stupid way is, hard reset once, then never ever use the build in alarm, try to use SPB time or something instead.

Freezes and no alarms

Hi all
I have been experiensed a lot of freezes lately wich renders my wizard completely unresponsive. I usually takeout the battery or reset with a pen or something.
Also more an more the alarm doesnt go off. This used to work fine. Like this morning, I wake up (late) and grabb my phone, is shows time 0630 althou its like 0700. When I tap the screen it changes to the correct time and all the alarms go off (i have several alarms, due to a serious snoozing problem).
I have WA2 and WAD on it and alot of other nice apps.
Tips hints or comments anyone?
Maybee its just time to clear it completly to get rid of all the junk i installed but I really dont want to.
/d
Alarm Problem:
I too use the phone to wake me up in the morning.I had this exact problem with the stocc ROM and some installed apps. Once I upgraded the ROM I haven't had the problem.
Freezing Problem:
At times it seem like I'll get this problem especially when I hit the bed for the nite. Not sure why but for me I've link the problem to ActiveSync. For some reason that is the only thing on my phone that kills the ram and makes it freeze. Even if you shut it down it will start up again. I haven't had this problem lately since I upgraded teh rom and I perform a soft-reset about every 3-5days. What I did to make sure everything would be ok would be soft-reset of the device before going to sleep.

WM5 Alarm Problem

I know there was a thread for this a while back as I read it when searching for something else. Now I can't find that thread (the search function in forums is never great!) but I suddenly have a huge problem with the built in Alarm function on my Wizard...
I've had a few issues before where when the phone is charging overnight it soft resets by itself and then sticks on the initial O2 screen. In the morning, I disconnect the phone from the charger and the phone then boots, I enter the password and the alarm goes off (usually later than the time I set it for). This is annoying but I can live with it.
However, this morning I had HUGE problems. It did the same as usual, phone was stuck on O2 initial screen so i unplugged the charger and the phone began to boot. I entered my password and the alarm started to go off but I was unable to switch it off at all. It does not come up with 'Notification' in bottom left of the screen like it normally does when the alarm goes off. It just kept going off even when I unset the alarm. I did a soft reboot but the same thing happened again. Also, the right-hand light at the top was orange even when the charger was not connected so the phone seems to think it is charging when it isn't.
I have managed to get it to stop thinking its charging by enabling wifi for a few minutes whilst charger is connected, then disabling wifi and disconnecting charger. But, every time I soft reset, the alarm starts going off and wont stop and the orange light comes back (while not not connected to charger). Also, none of my calendar items are reminding me 15 mins before the appointment like they normally do.
Is there anything I can do? I really don't want to hard reset if possible and certainly not just to stop the alarm! I am using Molski's latest 30Mb free WWE ROM. There isn't much installed, just PocketMax PhoneAlarm (great app!), TCPMP, handy Switcher, OMAP and OMAP+, Resco file explorer and Salling clicker. But I have had these apps for a while now. There is also SoftKey which appeared after upgrading ROM and I have changed my left button (directly above the call connect button) to Notes, perhaps this is why the Notification does not come up?
It is so embarrassing that a £400 phone cannot do something so basic as waking you up at the right time
I know a lot of people have had this problem with WM5 but has a fix ever been identified? Sorry about the huge post btw but any advice would be hugely appreciated
I'd say try reflashing that ROM or try another ROM...
The $400 phone was designed to work with the ROM from the manufacturer and MO that it was sold under... If the problem still persists under those circumstances than the problem is most likely hardware related and you should be seeking a warranty repair (if that option is avalible to you). Although, you were made aware when you loaded the cooked ROM that it could cause you problems and voids any warranty.
I had the problem (although not as severe as today) when I was using the default ROM that was installed from the phone company...
Also, from the last thread about this it seems a large number of people with different ROMS/devices have had the problem...I'll reflash if I have to but I'll try a hard reset first....
try removing phone alarm and see how it will now behave.
Read my post in this thread http://forum.xda-developers.com/showthread.php?t=275189
Thanks meschle, I think it's fixed, I had to soft reset then delete the notifications several times, but now it has stopped sounding the alarm every time I soft reset...
Saved me a hard-reset - much appreciated
on my Tytn it says "Clearing Duplicate Events Processing 67 of 66 events" and basically stays like that.
Any ideas?
warmkiwi99 said:
on my Tytn it says "Clearing Duplicate Events Processing 67 of 66 events" and basically stays like that.
Any ideas?
Click to expand...
Click to collapse
Hi it froze - try deleting the duplicate notifications one by one (click on the notification in question) or try trial version of memaid http://www.pocketgear.com/software_detail.asp?id=14279

My Wizard has multiple bugs, need help solving

I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
bump
no text
No text
Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!

Alarm Bug, Ringing Even Though Its Not Set.....

The title pretty much says it all......
After a hard reset 2 days ago, I set my phone up as per usual, few reg tweaks, few apps, nothing I hadnt done or used before......
Tested the alarm as I always do, set to go off in a few mins and waited, it worked fine so I set it to wake me up the next morning (whch it did).
However......... when it got to 10.38pm the next day (the time I used to test the alarm) the alarm started going off .........
Checked the settings to make sure I hadnt left it set at that time......I hadnt.....
I only ever use the first alarm and that was set to 4.20am...
I dismissed it as just a bug and forgot about it, last night 10.38pm stupid alarm goes off again (still set to 4.20am and not even turned on...)
Then..... heres the really good bit.... 4.20am this morning, despite the alarm being turned off....... guess what happened......... yup
Ive been through the reg and couldnt see any reason why this is happening...
Its never happened before after any one of numerous HR's.......
Anyone else ever had this problem / know of a fix??
No suggestions to use g-alarm please.........
Cheers.......
Just a small advice
I've had similar problem in past on stock ROM with several official patches. Also another problem when alarm did not started at all.
I got advice from HTC to check and set alarms direcly in WM environment, without using HTC aplication. I did it ones at it was really a help for me.
I think there can sometimes happend some sync issue which is not resolved with simple restart.
What you can do imediatelly: just try to check and set alarms directly in Settings-> Menu-> All Settings -> Clock&Alarms
(In my case I saw here a different time settings than in HTC Sence)
What you can do later: I am on custom ROM without this issue, but maybe it is already solved in latest official ROM releases. So if you did not update it yet, you should
Thanks man, I already went though the WM settings and it didnt work.
Ive never had a problem with the alarm before even when I was on a stock rom...
Ill try clearing everything and resetting it all through WM to see if that helps.....
If not........... hard reset
Thanks again.......

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