Database Users

Intermittent internet connection problem

Hi folks,
I have noticed an irritating, intermittent connection problem with a couple of XDA phones I've had. Specifically, I now have an HTC Touch Pro, and most of the time the internet works fine. Sometimes though, when I try to connect, nothing happens for a very long time, and eventually an 'unable to connect' message is displayed. Usually, I use Opera 9.5, which was pre-installed. But the problem also exists if I use the standard IE and also with Skyfire too. The message is different depending on which browser I'm using of course. But if one won't connect, none of them will, so I don't think it's a problem with one of those browsers. I should point out that when the browsers do connect, they stay connected. this problem only occurs when I open the browser and it tries to connect. I did have the same problem on my previous XDA device - O2 XDA Trion. I have found that if I perform a soft-reset, the internet will then start up nice and quickly on the first attempt, which I'm guessing suggests it isn't a network problem. Does anyone else have this experience? Does anyone know what might be causing it? Of all the pieces of software I've installed, there are few, if any, that I've had installed on both devices, other than the programs which are preinstalled. The only commonality between my previous device and my current one is the OS and the SIM card.

Are you speaking about your HTC PRO Wifi connnection or the EDGE/GPRS/HSDPA connection?
I also have issues with the data line not being connected or running the way you would think. I then pop over to wifi and all is good. I normally just turn off the data connection and reconnect.
Also, do you keep the connection permanently on data mode or do you let the phone log on for you?
My theory (this happens to me sometimes too) is that my phone connects to the tower and then gets timed out because of no data activity. The phone doesn't figure it out and simply shows a connection still. Then when you try to get data the phone is confused as to why the digital connection it thought it had was no longer active.
Props to me for making up **** and having it sound 2Legit2Quit.

I am talking about my EDGE/GPRS/HSDPA connection, and, now you mention it, yes, I think wi-fi works when EDGE/GPRS/HSDPA is not working. I'm not sure about that though. I'll have a go when it happens again. Which it will, very soon, because it happens all the time. It's annoying.
Thanks for your ideas!

PS: I didn't respond to your question about data mode. I'm not really too sure what you mean by that. I didn't know there was a data mode! In the Touchflo3D settings, under communication, there is a switch labelled 'Data connection. Turn off data connection.' But if I do turn that off, it just turns it straight back on again. I'm not sure that's what you meant though.

Data Connection Always Connected

I am not sure if this is even a problem, but before today my data connection to t-mobile would only connect when needed. For instance, if I was home then I would be connected to wifi and my data connection would turn off by itself, but would still connect if needed by a program, or whatever, that can't use wifi but needed the data connection instead. Like when I sent a MMS message for example. Then after the message was sent or whenever the program was done with the data connection then it would automatically disconnect where I would continue to use the wifi connection. Also, if I left the house then I would automatically be switched to the data connection as the wifi signal went out of range.
This is the way I liked it. Today it had changed the way it behaves. Now, the data connection stays on no matter what and I have to manually turn it off in the comm manager. Also, everytime the screen turns off and the device goes into sleep mode, or whatever you call it, the data connection automatically turns backs on while it is sleeping. For example, when I go to sleep I press the red hang up button to put it in sleep mode then I go to sleep. When I wake up in the morning the data connection is on and when I go to turn it off it shows it has been connected for however long I was asleep for.
Like I said I am not sure if this is a big deal or not, I just don't want to be charged for going over the data cap for some reason. And I am not sure if maybe there is a program in the background that might not be showing up in the task manager and is downloading data that will eventually cost me when it goes over the cap.
Now I know that certain things automatically connect to download data like mail, weather, stocks, twitter, etc., but I always thought that they could use a wifi connection if available. And if not then I know for sure that it used to at least disconnect the data connection after it was done.
I am basically asking if this is normal because it used to not be like this on my phone and if it is something I need to.be worried about? Also, if anyone knows how to change it back to the way it used to be? I would greatly appreciate it if you let me know how to do it.
Thanks,
Michael

Anyone?
All I want to know is if it is normal to always have the data connection on. So does anyone else experience this? The data connection seems to reconnect by itself everytime the phone goes in standby and stays connected until I manually disconnect it.
Thanks,
Michael

Hey I just happen to have similar problem with the data connection turning on by itself when I check email on my wifi.
If you goto comm manager - menu - connections - advanced
Under "select which networks are automatically" - select networks
Change the connection type under "programs that automatically connect to the internet..." to your wifi connection from "t-mobile data."
Seems to work for me at the moment anyways. It's not connecting automatically to data connection when I check my emails.

Hi Michael.
It's actually the default behavior for the data connection to stay on once it's activated, until it's switched off manually. You won't pass significantly more data that way than if you just turned it off right after whatever app(s) are doing using it...the only downside to leaving it on is the speed at which it drains the battery.
There are some users who choose to leave it on, just to avoid the delay when they want to use it, and there's probably tons more who don't even have any idea you might want to turn it off when not in use.
Now I could swear there's a cab floating around here somewhere that will shut off the data connection once it sits idle for 60 seconds, but I didn't turn it up in a casual search the other day, so I can't point you to it right now
As for the apps using wifi when it's available instead of calling up a data connection, every one you mentioned should do that, and those all behave that way for me...so maybe there's something else you haven't thought of yet that ignores wifi when it connects to update or whatever. I would start by turning off auto updating for any and all of those services you listed, and see if the issue persists. If so, you'll need to dig deeper to find the culprit. Do you have microsoft myphone connecting to backup maybe? That seems to ignore wifi on my phone, I'm sure there's other apps that do as well.

Today it actually quit doing it for some reason. So I have no idea why it did that for awhile. Now I read that some people were having the opposite problem, which was that they couldn't get their connection to stay on. Now, this is actually the way I want it. Oh well, I hope it stays this way now.
Thanks for your help,
Michael

[Q] HD2 phone still using data connection even though WiFi is on

i've been using my hd2 a long time now,still like it. A problem id like to solve is,when i switch wifi on i manually have to switch off data connection otherwise although the wifi icon is in the display,the phone is using the data connection.
is there a setting which does this? and switches back on once wifi is off?
you'd think it would do this automatically

Sounds strange, mine always does it the correct way around.
Have you tried a resert on the phone?
you could always switch off the data connection but that is far from elegant
Are you still on win mo or have you flashed a custom rom yet?
I am running Coredroid 1.7 currently

I'm still using Windows 6.5 didn't want to switch to Android or something incase it screwed my phone up. i've done various resets since having the phone,hard soft,did upgrade to htc ROM on their site.
by the way the only way you can tell it is or isn't using the wifi is if my modem is flashing etc as its being used
my work around is just to switch off the data connection when using WiFi but its not ideal

Settings menu all settings connection connections manage connections( I think, working from memory)
Should find a screen with two dropdowns to select which connection is used for auto and non auto connections. Usually the auto one defaults to the mobile data, but set them both to "the internet" and they should use whichever is available.
As I said, working from memory, so wording may not be correct.

i've found the two drop downs,ive dabbled with them before. the option which seems to mean internet is "my ISP" but when i select that there's then other settings which it isn't clear what to update.
I'm not sure that's the answer. i reckon a lot of people have this problem but think the wifi is slow where in fact its using data connection.
must be another solution?

hmm, its been a while since i used winmo, and i also know different providers call their connections by slightly different thibngs when the initial setup happens, but thats essentially where its set.
However, a much better option would be use the toggles in cookies hometab (or a standalone toggle) and use that to toggle data on only when needed, then when its off everything will default to wifi.

My workaround is i use data controller to switch the data connection off then switch wifi on. The data connection comes back on automatically when there is no wifi and the phone needs to update via internet.
If only I new the setting to avoid this workaround....

Touch tools has an option to make the phone use Wifi first, I don't know if it works well because I don't use my data connection, and never will. Anyway, it's called Wifi on demand or something like that..

stock or custom rom?

it was a rom from the htc website

Wifi Not Working Correctly?

I tried searching and I have not found a solution yet. I'm running SHOstock-I with ktoonz kernel on android 4.4.2.
For some reason, my Wifi randomly disconnects from any currently connected wifi network. The first thing I try to do is to connect back to the wifi network (any available network), but it simply tries and says "Connection Failed". Next, I try to disable the wifi connectivity alltogether, but after I tap the toggle button it becomes "greyed-out" and I can't toggle it.. it just hangs. If I go back a step and then select wifi again, then I can try to disable it but the same thing just happens again.
If I reboot, then wifi works again.
Oddly enough, if I enable/disable teathering, then wifi starts to work again.
It seems I can't run Wifi for more than an hour without this issue happening. It seems to have just started doing this out of the blue. I suspect a full wipe would solve the issue but I'd rather not do that unless I have to. It usually takes me a while to get things back to normal after a wipe.
Any ideas?

Some solved the problem by unInstalling the Smart Wifi utility (for ATT and maybe other carriers too).
Read last 3 comments here: http://www.gottabemobile.com/2013/05/16/how-to-fix-samsung-galaxy-s4-wifi-problems/

horangeh said:
Some solved the problem by unInstalling the Smart Wifi utility (for ATT and maybe other carriers too).
Read last 3 comments here: http://www.gottabemobile.com/2013/05/16/how-to-fix-samsung-galaxy-s4-wifi-problems/
Click to expand...
Click to collapse
Thanks, but I don't have that app installed. I am positive this is not a router issue as well.
Everytime I wipe cache/delvik then the issue doesn't occur for a few days, which I think is odd. I also tried different kernels and the problem persisted.
Does anyone know if it's possible to confirm if this is a hardware issue? I doubt it...
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

It is a good idea to turn off any 'connection optimizer' or 'wifi optimizer' application or setting, in short anything that decides what connection is selected based on available connections should be turned off. The most probable reason for the problem is badly programmed software.

Weirdest issue Data & Wifi connection but no internet???

Hi, I have got a very strange issue, I have data and wifi connected but cannot connect to the internet with either, if it was just one or the other but with both data and wifi, I have tried many 'fixes' but nothing works, I restart the phone and both work fine for a while but after I wake the phone from standby neither work again... maybe this is a clue any ideas? thanks

What does not work? Is there only a particular app that doesn't work over either one of them?
Did you ever use a VPN for this phone?
Also, do a factory reset and see if getting back to the original settings it will work.