caller name not showing up when ringing - Touch Diamond2, Pure General

Hello,
I have a HTC Touch Diamond 2 bought 2 months ago. There is a problem that only occurred recently (worked fine before, so I might have configured the settings incorrectly)
Problem:
My contacts are stored inside the sim card. Before when my friends called their name would display on the screen. The problem now is when they call me (their numbers are all already stored in the sim card) only their number is displayed on the screen and no name, and I would have no idea who is calling if I don't recognize the numbers.
the odd thing is if i check my call history afterwards, the names come back up. so it is only not showing when it is ringing
this isn't one of those area code problems, my area doesn't use the area code during calls (hong kong), so adding the area code in my contact list doesn't solve the problem
Is there a way to fix this problem?
Thank you.

in advanced config>phone set caller id to 8 & reset.

I had a similar problem a while back. The only thing that solved my problem was a hard reset.

maybe this helps..are you using activesync?
http://forum.xda-developers.com/showthread.php?t=566158

call ID problems??
this should resolve your issue, HTC website
http://www.htc.com/uk/SupportDownload.aspx?p_id=249&cat=0&dl_id=673

Related

SIM Card recognition / diverted calls

Hi all,
just wondering about an issue, that must concern many who have two SIMcards, one for business and one private.
I normally have my private SIM card in the device (TRION), so that when I call friends, they see its me through my caller ID. I have my business SIM card diverted, so calls are transferred to my private number.
The trouble is, I cant see on which card the call is coming in, since I cant allways identify if its a business or private call by the caller ID in my display, cause sometimes I just dont knwo the number or there isnt any. After hours I just dont want to take business calls, but taking out the diversion is to much effort.
Nokia devices have a little arrow that indicates this. Does anyone have a clue for WM5 ??
Greetings
Paddy
I've got excactly the same question. I already thought about connecting a second device with the buisness card to my pc at home and enable/disable the diversion with the help of a webinterface (and call it via start menu).
Anybody outthere, that knows a fix ?
I would be extremly grateful! donateful ;-)
Paddy
I've the same question .

Area Code Problem

I am having the strangest problem with my Hermes 8525 and I can't figure out if its a problem with my provider or the phone its self.
Every time I select an entry in the call history list it is unable to call the person because it is including there area code in the dialing even though its a local call.
Has anyone come accross this? Is it the phone or the provider?
Burntchips said:
I am having the strangest problem with my Hermes 8525 and I can't figure out if its a problem with my provider or the phone its self.
Every time I select an entry in the call history list it is unable to call the person because it is including there area code in the dialing even though its a local call.
Has anyone come accross this? Is it the phone or the provider?
Click to expand...
Click to collapse
Em.. well I always have to enter the area code when using a mobile. Even if you dial from a land line you can dial the area code (even for a local call) and it will still go through. Or am I being very stupid and missing something here?
Mike

Unknown phone numbers

My M700 has stopped displaying the numbers of people not in my phone book. It used to show the number dialing even if I didn't have them as a contact, now it just shows up as unknown calling - does anyone know how to fix this??
Cheers
Is this every single call that you get which is not in your contacts?
Some providers don't send the callers numbers and these come up as 'unknown', but this is different to 'withheld' when the provider can send the numbers, but the caller chooses not to. Are you just getting 'unknown calling'?
Otherwise, have you tried a soft reset - which tends to cure all minor problems?

Caller Id not working, hardware issue?!?!

Hi,
Since a few weeks back my Trinity always shows Unknown as the user id of the incoming call.
At the beginning I thought it was Rom related, since I've been messing around with Mary's and Axel's roms. But I went back to the official one with same result.
I must admit that I have dropped the Trinity a couple of times. So I was wondering if anybody knows if this functionality is sofware or hardware related (maybe I damaged sth when dropping it?!?!)
Or maybe is some registry setting?!?!?
Any thoughts greatly appreciated!!
Thanks,
Elsral
I had the same problem before though i didn't update any ROM. Try downloading your telco settings again. (Network Wizard).
caller id is a service of your provider so if you disable it once il will always be disabled, whatever rom or phone you use
you can reactivate it in the settings>phone>service
Hi,
thanks both for your input.
I went to settings/phone/callerid/ and set to show to everyone.
However, I think this is only for the reverse process, to show your number to the person you are calling.
However, I still don't know who is calling me. Any other Ideas?
thanks,
elsral
elsral said:
Hi,
Since a few weeks back my Trinity always shows Unknown as the user id of the incoming call.
At the beginning I thought it was Rom related, since I've been messing around with Mary's and Axel's roms. But I went back to the official one with same result.
I must admit that I have dropped the Trinity a couple of times. So I was wondering if anybody knows if this functionality is sofware or hardware related (maybe I damaged sth when dropping it?!?!)
Or maybe is some registry setting?!?!?
Any thoughts greatly appreciated!!
Thanks,
Elsral
Click to expand...
Click to collapse
Bump.
I've exactly the same problem since the beginning of january.
All the incoming voice calls are "unknown", no number is displayed.
But incoming SMS are ok, the sender number is correctly displayed.
I've reinstalled my network provider settings (Orange F), with no success.
Someone has a solution ?
Thanks.
try your sim card in another phone. i suspect your operator disabled it. you may want to give them a call.
ww2250 said:
try your sim card in another phone. i suspect your operator disabled it. you may want to give them a call.
Click to expand...
Click to collapse
You were right. It's same problem with my sim card in another phone.
I've called my network operator, he reset the parameters of my line, and it works now.
Thanks.

Strange Caller ID Problem

I have recently updated my T-Mobile Touch Plus to the official 6.1 Rom and since doing so have a funny problem when receiving a call, the callers number isnt displayed even when they are in my contacts.
The device doesnt seem capable of realizing that numbers that start +447 are the same as 07, one fix would be to update all my contacts phone numbers and remove the international dialing part but my SMS messaging would then not work as at present it displays the names correctly.
Has anyone got a fix for this?
Cheers
Kev
I've had this problem for a couple of weeks since T-Mob updated mine and I agree, it seems to be related to the international format of numbers.
I have emailed T-Mob customer services to see if they can do anything and if I hear anything back, I will post here.
In the meantime, I was thinking of having a poke around the registry
I'll keep you updated
Cheers,
Smiffy.
Problem Solved
a bit of googling today and I have found the solution it is due to a registry setting that (on my device) was trying to match 12 digits of the number, for the UK this needs to be changed to 10.
here is the link:
http://www.division6.co.uk/wp/2009/03/25/windows-mobile-6-caller-id-not-working/
Nice one - but I don't really want it fixing - I want T-Mobile to admit defeat and swap it for a G1 for me
Failing that, I will put it in place though ;-)
I knew it would be something like that
Cheers!
Smiffy.
Just got a used T-Mobile MDA Touch Plus and it was running the original WM6 so I updated it via T-Mobile UKs site to WM6.1 and since then I've developed the missing name problem on my texts.
I've tried changing the callerID thread in the registry and it's done nothing.

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