No service message - Touch HD General

Sorry if this has been posted before, couldnt find any threads on the subject, I have a unlocked Touch HD but when i insert a o2 sim card it keeps showing as no service. when sim card is inserted it does recognise that its a o2 sim card and configures the setting
anyone out there had same issue?

Stock or cooked rom? Has it worked before or is this new behavior?

Cooked rom, o2 sim didnt work before i installed cooked rom

Do you know anyone else with a sim card that you can drop in there to see if theirs' get service? How old is your sim card? May take it by your provider and have them stick a card in to see if they can get it to fire up.
Also, go to your phone settings and see if your connection is set to a specific frequeuncy or if it's set to auto. If it's set to a specific frequency eg. GSM 1900/2100 or something like that, change it to auto and see what happens.
Did you purchase the phone unlocked or did you do it yourself? May be matter of flashing the correct radio.

Ive tried what you have suggested but still same issue, ive upgraded htc hd to the latest radio but same issue.

MIA said:
Ive tried what you have suggested but still same issue, ive upgraded htc hd to the latest radio but same issue.
Click to expand...
Click to collapse
MIA,
Have you tried the latest stock ROM (do a hard reset after reverting to a stock ROM)?
Have you tried different SIM cards from different networks?
How did you acquire this phone again?
Cheers.

I swapped my htc tytn 2 for this phone, ive tried orange, t-mobile, vodafone sim cards and they are all working fine, when i got the phone it had the latest official rom from htc and even then it was still showing as no service, ive upgraded rom to duttys 6.5 and upgraded to latest radio.

So you have tried other sims with this phone and you get service? If that is the case, I'm inclined to believe it's your sim. I've seen posts from others where their sim worked perfectly in their TYTN, but once in the HD, it didn't. Something to investigate.

Ive tried my friends o2 sim cards and same problem no service message, im starting to regret getting the htc touch hd as i really wanted it in the o2 network.

MIA said:
Ive tried my friends o2 sim cards and same problem no service message, im starting to regret getting the htc touch hd as i really wanted it in the o2 network.
Click to expand...
Click to collapse
MIA,
Have you tried it in GSM mode? It's really impossible that you can't get even the most basic of things running (excluding things like 3G or HSPDA).
Don't give up, just keep tinkering around in the phone settings.
Cheers.

Ive tried everything that has been suggested. this phone is driving me

MIA said:
Ive tried everything that has been suggested. this phone is driving me
Click to expand...
Click to collapse
MIA,
I'm really sorry, but I have no idea why it isn't working. The only thing I can tell you is to go into an O2 store and keep asking to try different SIMs and explain your issue. I simply cannot imagine why a sim would not work on one GSM network but it does for others.
That just baffles me.
Cheers.

ive tried brand new o2 sim card in the phone and same issue again, it recognises the sim card and configures settings but still same problem with no service on the reception bar its just got a ! mark next to it.

Related

Qtek 9100 corrupts sim card

I have a Qtek 9100 running the latest ROM and radio, etc on the Cingular network. The other day I get no signal, and reboot do not fix the problem. I take the sim card, and put it in a different phone. The other phone gets a signal, but says I can make emergency calls only. After about an hour on the phone with a Cingular rep I agree to drive to the store and get a replacement card. The replacement card fixed the problem. 4 days later, I am back to the same problem. The cingular rep is now blaming the phone after they can't figure out whats wrong. He is telling me the phone is "Zapping" the sim card. I find this hard to believe, but has anyone had this problem before? Has anyone ever tried to do an RMA with Qtek? Any help would be great, as i'm ready to put this 9100 on ebay and be done with it, unless an RMA with Qtek is worth it.
Happened to me last week with my 9100 (still running the original ROM). Got a new SIM and it's been running fine since.
i've had my 9100 rom on my 8125 for acout 2 weeks now without any major problems. the only problem I have is that it switches back and forth from gprs to edge a lot, but it doesn't bother me.
have you tried to reflash back to the cingular rom? it couldn't hurt.
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
aqueous said:
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
Click to expand...
Click to collapse
Aqueous, very much the same problem here. I got my Qtek9100 yesterday and I am connecting to Cingular. When I switch on the phone it takes forever to latch to network. The
Y.
Y..
Y... keeps happening for ever and ever. But once, it latches it stays on to it firmly. If I put the sim in my old phone Nokia3230, it just connects to cingular with a snap as soon as the phone is switched on. When I tap on the " Y " region it shows "searching...". I also tried doing a manual/automatic network detection in settings. During the time the "Y. Y.. Y..." keeps going, the manual detection of networks doesnt show a single network in the list. I dont know what could the problem be, since the sim just works perfect in old phone.
By the way, what does
aqueous said:
When I ran *#*#364#*#* GSM utility, it would give me no data at all..
Click to expand...
Click to collapse
do ? Can you let me know ?
Anup

WM6 upgrade - then no network

I upgraded to WM6 artemis touchflo ROM. Worked fine initially then I lost the network. Is constantly searching.
Try Find Network and just searching
Try change Network selection to manual and get following message:
Network error
Cannot read settings from the network, Try viewing settings later or disconnect data connection and try again.
Retry Cancel
Get the same error if I try Set Networks.
Can anybody help please ?
Saw this on the HTC website today ''The TyTN becomes the first HTC device to get the upgrade, with the HTC P3300, S620 and Advantage also scheduled to receive the upgrade from August''
Have you tried doing a soft reset? (stylus in the hole)
I've tried soft reset, hard reset the lot. Still no joy
Can't think of any other good ideas off hand. Maybe try a reflash?
Why not try just re-flashing the radio first.
Found here
Gajet said:
Why not try just re-flashing the radio first.
Found here
Click to expand...
Click to collapse
Thanx - re-flashed the radio but still the same problem. Is there anything else I can try please ?
I never thought I'd say this piece of CS crap, but have you checked the contact of the SIM card, try cleaning the SIM with a dry cloth.
Otherwise a re-flash of the ROM is probably the next best step.
Can you check the SIM works OK in a different phone?
Thanx - SIM works fine in another handset and have flashed back original T-Mobile ROM. Could it be anything to do with the WM6 ROM I used ?
shaggy1965 said:
Thanx - SIM works fine in another handset and have flashed back original T-Mobile ROM. Could it be anything to do with the WM6 ROM I used ?
Click to expand...
Click to collapse
Yes, If you desperately want Touchflo, then Tom's B&B 4 is imminent, his track record at ROM releases can't be faulted.
Sorry don't think my last post was very clear. Have flashed back to the original T-Mobile ROM and still same problem no networK
Oh! That's not good.
Sounds suspiciously like a hardware failure then.
Still under warranty?
Got it fixed under warranty by local T-Mobile store Thanx for your help and advice
what was the issue then, i am having the same issue with my orbit, and can not seem to find the problem? i reflashed all versions of the radios, and changed to all kinds of sims availabe on Rogers network in Canada, and the phone works fine from all features, except it does not conenct to the network??? when i do search the network, it reads all the towers available, but does not register on any network !!!
the first time i changed the sim worked like a charm for 30 min, and then the phone de-registrerd itself from the network, and i could not connect again. i could always get it to work for maybe an hour at the most everytime i change to a new sim card, but this is not a solution and a costy one

Troubleshooting Phone problem

Hi. Currently my g3 prophet works only as a pda The phone function doesn't. It is somehow unable to detect any network. Does anyone know how to confirm whether if this is a hardware problem or a software problem.
I don't know whether if it is because I switched roms. Bad news is I don't have my original rom...which is the dopod 818pro here in malaysia. I've tried several radio roms too and no luck with those eithers which leaves me to think that it could be an hardware issue.
Hopefully someone might be able to help me out without maybe troubleshooting steps for a newbie. Thanks in advance.
I want to add that i tried opening the SIM manager to see if it is a sim card connection issue and I'm able to see the sim card properties, ie like the memory size and so on which to me means that the unit can speak with the sim card.
I've already flashed to the most basic rom which is an original that is from the wiki and tried all the available radio roms below.
RUU_Prophet_220734_2207114_024721_QtekWWE_Ship
Prophet_G3_G4_RadioRom_v2.07.20.exe
Prophet_G3_G4_RadioRom_v2.19.21.exe
Prophet_G3_G4_RadioRom_v2.20.21.exe
Prophet_G3_G4_RadioRom_v2.30.21.exe
Prophet_G3_G4_RadioRom_v2.47.21.exe
Prophet_G3_G4_RadioRom_v2.61.21.exe
Prophet_G3_G4_RadioRom_v2.69.21.exe
Am I missing any other things that i need to do/try?
Ok.After spending a whole day trying to figure out whats wrong...I tried a different sim(from a different service provider) which now works.
At first maybe I thought it would be sim locked so I got hold of lokiwiz to unlock. However after running the program, it tells me that the phone was never locked.
So now I'm back to square one. Does anyone else from Malaysia have this problem? I'm trying to use Maxis (which doesn't work) while inserting a Digi one will.
hmmm strange. bought mine in malaysia as well. no problems after i upgraded radio roms & also touch 7 & 8. works in malaysia, europe & now new zealand, roaming & using 'local' sim cards
phones in malaysia are never sim locked maaa AFAIK
maybe it is a sim card issue. some sims are 64kb & others are 128kb?
wanwarlock said:
hmmm strange. bought mine in malaysia as well. no problems after i upgraded radio roms & also touch 7 & 8. works in malaysia, europe & now new zealand, roaming & using 'local' sim cards
phones in malaysia are never sim locked maaa AFAIK
maybe it is a sim card issue. some sims are 64kb & others are 128kb?
Click to expand...
Click to collapse
Yeah thats the thing...i KNOW that phones in malaysia are never sim locked but I couldn't think of any other explanation for the strange behaviour except that. I didn't think that sim cards could cause such issues as I am very sure other users must be using Maxis like with the prophet without a problem.
I've tried out a few different friend's sim cards (some of which are from the same carrier as i am) and it works. I guess something is wrong with mine although it works in their phones though. Some stupid compatibility issue? Never heard of this before though.

[q] invalid sim error

Ok so since nobody wishes to answer in direct rom forums, I'm going to ask my question here. I was very successful with Android as that's easy. Installing WP7 was also a breeze and the whole unlock thing cool. Problem is no matter what WP7 rom I try I always have an "Invalid Sim" error emergency call only. I am in canada with my provider being WIND mobile. Am I correct in saying that windmobile sims just dont work with windows mobile? or is anyone else having the same issue or is there a fix for this. All i am asking for is a simple "proper" response without the flaming. I've searched. I'm not new to xda but i am new to wp7. thank you
WOW Ok..
Can you borrow a different carriers SIM (from friends / family / colleagues) to test with, see if that works? That would help to understand if it is your SIM or the install of WP7. TBH it does sound like it is the SIM that is at issue.
edit: I just checked and the HTC connection setup app (from the market) does list both Canada and WIND, try it
Hey first of all thanks for a response. I'm also thinking it's not the sim (i'll try my wife's rogers sim card when she gets in from work.) because it works perfect with winmo 6.5 and Android without issue. I tried 3 WP7 roms and none worked with the sim..which boggles me
OK so after using my wife's rogers sim card it worked perfectly so it IS the wind mobile card that is not compatible with wp7. I guess i need to find a way to make it compatible if there is one.
I've gotten sim errors on my real hd7. To fix it, I have pulled the battery and reseated the sim. You might try to get a new sim from your carrier, just tell them your old one is acting up.
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
daeshawn said:
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
Click to expand...
Click to collapse
Did a new SIM help you, or did you do anything else?
After I have entered my PIN my sim is working fine, but after some time it says Invalid SIM.
/Regards Lars
I think it's an issue with the Roms. I think there are a lot of people getting the invalid sim error. I use the BlackSideSeven rom and I've seen several posts about it in the thread. There are also several other threads started about possible fixes and stuff.
Here's a link.
The easiest way to resolve is to turn on airplane mode and then switch it off. It doesn't stop it from happening, but at least you don't need to reboot.
Error in Android as well
I am having the same problem with MDJ Froyo 2.2. When I reboot into winmo 6.5 great signal all fine. I did notice that the simm card did move in the slot possibly bad connection. Now that I reseated the Simm all is fine. I also just read about antenna issue with the HD2 going to open and fix it to see if that helps.

[Q] MOD's - please delete thread

I've sorted the problem and seeing as no one has replied I thought you may a well remove the post.
I'm running my HD2 on a NAND NexusHD2-ICS-4.0.4-CM9-HWA V2.8 ROM. Apart from a couple of minor clitches, a;;'s been fine. One thing I've not tried was using a different sim card until last night. I needed to activate a PAYG Orange sim so swapped it over but nothing....I tried my Tesco Mobile sim and it was fine then tried another working sim (3) and that wasn't recognized either. My old sim's back in and working for the mo but I'm due to receive a new one and really don't want to be without a working phone - I'd like to try and suss this before the sim arrives if poss.
I've done a couple of searches for answers to this problem and the only issues I see are people who's phones don't recognize their sims after flashing or sometimes after hard resets but nothing mentioning problems with different sim's not being recognized after swapping.
Any suggestions as to what's the best course of action?
I unlocked the phone via a code from eBay before moving from Windows 6.5 to my new ROM - could that be something to do with it?

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