Database Users

Is it broken?

Today, when I was sitting in class, I pressed te button of MoDaCo NoData, to soft-reset my device. But what i got was that the device was shut down, but now it won't (re)start or even charge the battery!?
I HSPL'd my device with the HSPL from this forum and I flashed the WWE - HTC Jade - Stock - 1.40.721.2 - ROM.
Does anybody know what I should do? (exept crying)

Looks like hard (full) reset may be the solution.

but i can't get in tri-color menu (volume down + power) or do a hard reset (ok + volume down + power)...
the battery won't charge by adaptor or computer (the LED stays off).
Removing the battery doesn't solve anything either.

....oops!!!
I don't mean to worry you, but same thing happened to me.... I tried everything - the device was just dead.
Took it to the shop and they said they 'll take a look at it and let me know.
I found other ppl with the same issue. Most of them were replaced. it could be a bad batch, but they are all over the world so ...I dont know...
Take a look at this:
[URL="http://forum.xda-developers.com/showthread.php?t=486612"My post[/URL]

prospect72 said:
Today, when I was sitting in class, I pressed te button of MoDaCo NoData, to soft-reset my device. But what i got was that the device was shut down, but now it won't (re)start or even charge the battery!?
I HSPL'd my device with the HSPL from this forum and I flashed the WWE - HTC Jade - Stock - 1.40.721.2 - ROM.
Does anybody know what I should do? (exept crying)
Click to expand...
Click to collapse
I've got the same problem.
So I take the battery off for a night,Now it work again.
I don't know what is the real problem.
It is H/W or S/W problem?? Does anyone know??

Today, I got my HTC back!
The motherboard was replaced under warranty!
Now I can start using my beloved Jade again!!

HD2 frozen on boot

I have just got the HD2 and been using it for a few weeks. Downloaded a few apps (eg HTC rom, BSB tweeks) and all is good. Saw Max Manila and looked like a great idea - checked my manila version 2.5.19211619.0 and downloaded 2.7 SE (checked it's right for my manila) loaded onto phone and it crashed after soft reset. Took battery out and phone doesn't go past first screen (with the red writing bottom left) - Hard reset is the same and now I'm worried!
Any ideas???

sad to say yy sounds like hard reset time.
power off, hold volume up and volume down, tap power keeping volume up and down pressed til the screen comes on and follow the prompts.
it will reset your phone to factory defaults.
never used max manila so I cant help with what the problem might be, but if there is a developers thread for it you might be better asking there.

Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.

if your phone is provider locked then that will not work.you need the rom that came on your phone. so if was from uk o2 then you need the o2 uk rom, otherwise it wont work.

No luck! Whilst I've got everything to sort the phone out it won't do anything but load the white first screen no matter which buttons I hold down.
Man this sucks!
Guess there's nothing for it except the bin unless anyone else has any other ideas??

can you get into boot loader?
press and hold vol down(not up this time, just down) tap and release power, keep vol down held. should boot to striped cultures colored screen.
if you can what does it say next to SPL?

Hi Samsamual
Thanks for helping but no, won't go into bootloader either - doesn't respond to any input (even when I conect the usb the charge led doesn't come on!) and just starts with the white screen with the HTC logo and then the red writting appears and it just hangs - left it for 5 mins just to be sure and no change
Looks like I've really messed it up although I have no idea what I did wrong - instal went just like the other things I installed.

Ahh shame. All i can suggest is the original rom sd card method. But it MUST be the propper rom that came on your phone, so if you got it from vodaphone, , , even if it is unlocked, you must use the voda rom.
Also, have a really good read through the pages in teh rom development section. If you can find someone with the exact same issue, you could be one step closer to fixing it.

Brotherskid said:
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
Click to expand...
Click to collapse
you must tab the power botton for a short time just tab it and leave it with keeping pressing on the volume up and down buttons don't leave them i think it must work with you tell me if it works

Brotherskid said:
...I'm going to try booting from the sd card b
Click to expand...
Click to collapse
When you tried the SD card method did you use a 2GB SD card and was it formatted to FAT32?
WB

Have you tried a boot (all combinations!) without the sd card installed?

Hoss and WB - thanks for the comments
Hoss, I've held the volume buttons for over a minute after powering on - no change
WB, I can't get the phone to go into boot loader screen but thanks for the info for the future. Next time I'll see if I can copy the original rom just in case.
Resigned myself to having a new paper weight on my desk and looking for a new phone - Guess I won't be putting so many programs on my new one....

PA - Thanks for the advice - Yes tried with sd card in/out sim in/out bootloader, hard reset, soft reset and always the same.

In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.

rlydiard said:
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
Click to expand...
Click to collapse
What's most annoying is it wasn't as if I was doing anything crazy! Max manila is used by many people (from what I've seen in the threads) and I guess I downloaded the wrong one (although naturally I checked and it's the right one). Certainly will curb my using of 3rd party software! As for the warranty, you're right, I can try and see if it can be fixed (bizarrely, that hadn't occured to me - I thought that with no resets working HTC couldn't do anything). Thanks for the tip and I'll let you know how I get on.

Surely your warranty will cover this. Yes, let me (and us) know how all of this goes. You will get your phone back to what you deserve, for sure!

I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.

watnuweer said:
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
Click to expand...
Click to collapse
Experential nut I may be, but just wondering if you had the problem after you installed the MAx manila? I wonder now what versions of OS may be causing this problem.

i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile

fakker said:
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
Click to expand...
Click to collapse
This is getting more interesting, what do you suppose is the cure of taking out the battery, and then charging? I do not doubt your experience, I am just extremely curious if anyone can explain this phenomena.

[Q] Touchscreen Problem

Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?

had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.

tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were

mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App

I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else

I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.

Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.

[solved] bootloader dont load

wanted to install wp7 with a clean start...so tried to task29 (doloop) with 100% success and then my tmo hd2 wont go into bootscreen what ever i do...its stuck for ever in "stick together"...i know there is no os to load...but i dont understand y cant my hd2 go intobootloader
so far i tried
with holding volume down and power key with a single tap
with holding volume down and holding power key
with holding volume down, volume up and power key with a single tap
with holding volume down and reset button
with/without sim
with/without SD
with/without plug in wall charger
with/without plug to pc via usb cable
observations...when i pull out the battery and put it back in and then connect to computer when the phone is still off....the charging indicator LED glows in orange.
when in this mode if i switch the phone on with power/end key....it doent start...i have to pull the usb out, the orange LED still glows...and if i tap the power/end key nothing happenes...i have to pullout the battery to get it to start and eventually get stuck in "stick together"..
would really appriciate if any1 can help me get my hd2 into bootloader screen...

resolved the problem myself.....hd2 is working like a charm....thanks for all your support.

How did you fix it? For other users in this position.
Sent from my HTC HD2 using XDA App

SOLVED {bootloader dont loadArrow}
Here is what I did..
B4 that some background -
I used to heavily try different roms/mods and always played with android sd and nand versions…win 6.5X in multiple cooked version….
So my tmo-hd2 has been formatted/hard reseted/flashed many many times
By virtue of this….my screen died….slowly my screen touch responsiveness malfunctioned and eventually died… all hardware keys were working perfectly by the touch was dead….
During the process of screen malfunction to completely dead….made few observations to not things which might help fellow Hd2 owners…one thing is power/end key seems to be the culprit (this is my observation/belief).
Since I don’t live in US spend 100$ in changing the screen since then everything is working well…I still rig my hd2 like I always do…
Well when the wp7 was released, wanted to give a try…did this…hspl pkg 3 spl 2.08 hspl > then task 29 > and my hd2 didn’t get into bootloader at all…..i was doomed as there hd2 (after task29) didn’t hv os..
Searched for the solution everywhere and eventually nothing worked for me…I was about to give up…suddenly sometime struck my mind…wat if the power/end key is the problem….then things were positive..
I opened up my hd2 (unscrew and removed the back panel) and disconnected the connector flex rigid board (A board) of the hardware keypad from the mainboard….and pushed the battery in and pressed reset (sometime u need to plugin the usb cable to wall charged/pc to wake up the phone) and held volume down key and hopped for some miracle.
Viola saw the tricolor screen after eternity – since the back panel (not backcover) was open I help the battery to the pins and didn’t even move my fingers …run the stock rom installation and held the battery tight in place and waited to get the rom completed…the moment its 100% relaxed my fingers and reconnected the flexboard connector, re-assembled my phone and everything was back to normal…
ONE THING I LEARND FROM THIS…..HD2 IS A ROCKING PHONE AND U CAN RESURRECT IT WHATEVER HAPPENS TO IT (if at all some1 screws it with wrong radio…its officially bricked, but still it can be revived using RIFF JTAG method and rewrite boot data).
One final request pls DON’T GIVEUP ON YOUR DEVISE
Now I have wp7 running successfully and waiting for my activation code for live services
_____________________________________________________________
Thank me if this was useful

I can confirm this does work. I myself was going to give up until I found this and well thank you!

fcpelayo said:
I can confirm this does work. I myself was going to give up until I found this and well thank you!
Click to expand...
Click to collapse
happy it worked for you....promote this solution....others might benefit.
also hit thanks if u think its worth it

May I link to or rewrite and credit you with this in my guide?

interesting, two confirmations in this thread, and there's another thread where 2/3 people successfully used this method.
That whole lower right area is the Achilles Heel of this phone, keypad, screen connector and most pressed key all right in one little place.
Bring me the chief designers head on a plate!

Yes. The only downfall of the hd2. I wish it had the soft screen keys at the bottom.
Sent from my HD2 using xda premium

kylew1212 said:
May I link to or rewrite and credit you with this in my guide?
Click to expand...
Click to collapse
Would like to divert folks to this thread and share experiences here so every one will hit the same link to get benefit, If thats oki with you. let me know

samsamuel said:
interesting, two confirmations in this thread, and there's another thread where 2/3 people successfully used this method.
That whole lower right area is the Achilles Heel of this phone, keypad, screen connector and most pressed key all right in one little place.
Bring me the chief designers head on a plate!
Click to expand...
Click to collapse
yup...and the interesting thing is, i befriended an HTC engineer and got hold of multiple 'a-boards' at that time to test this out.the flex-board that reacts when we push the button.
there were multiple models/molds for HD2...may be different production lines..everything did the same job including the one which was shipped with the device..'a-board' wasnt the culprit here..the very design of having power + end call + device unlock in the same key/button is the issue.

someone save my phone..plzzzzzz it won't turn on

so like...my phone cant turn on at all..no lights..no response..it's like practically dead..im sure the battery is fully charged...but the phone isn't working at all..i don't know what to do..i did everything possible to reset it and everything..i've done everything i can to it..and kept myself from throwing it across my room..so...anyone have any idea of what happened to my phone?..or what i can do to fix it..?
/cry

What operating system (WM/Android/WP7)/bootloader (magldr/clk) do you have insralled?
Did it work before and suddenly now it won't, or did it never boot up since you got it?
Did you do something like trying to flash a rom, install HSPL or an android bootloader, or is the phone stock WM?
Does it vibrate or anything when you try to boot up, or just no response at all?
Check your battery pins where the phone connects to the battery, maybe one of them is bent and not contacting the battery properly.
Sent from my HTC HD2 using XDA App

huggs said:
What operating system (WM/Android/WP7)/bootloader (magldr/clk) do you have insralled?
Did it work before and suddenly now it won't, or did it never boot up since you got it?
Did you do something like trying to flash a rom, install HSPL or an android bootloader, or is the phone stock WM?
Does it vibrate or anything when you try to boot up, or just no response at all?
Check your battery pins where the phone connects to the battery, maybe one of them is bent and not contacting the battery properly.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
uhm...what..? *cough*..it's..a windows phone..i bought it when it first came out..and it works ok..for awhile i suppose...erm..im not a techie geek...so..you lost you after the first question...and it doesn't vibrate or anything anymore..it's as if..it's like a stone..no lights or anything..if i plug it in onto my computer it makes funny noises..and it's like the computer doesnt know i have it plugged in..and if i unplug it..it makes that weird noise computers make when you unplug something...so..i get like no responses from it..nothing..no lights..no sound..nothing (the battery was at 95% charged before it stopped working)
it all happened when...
my phone kept freezing on me every time i get a text (not a text friendly phone is it?)..and i would always just carefully take out the battery n reset my phone..only this time..in the process of it..it just wont reset or turn on anymore.. =[...ooh and there's no physical damage to the phone..all perfectly in mint condition complete with phone covers..screen protectors..and the sticky plastic stuff it came with...

Were you pulling battery to reset phone rather than use reset button next to battery ?
If you have been pulling battery in & out rather a lot checking battery pins as mentioned above would be a good idea.
In the hands of a non "techie geek" these devices are nothing but a problem ...
sms issue sounds like you needed a better ROM installed or perhaps mainboard fault that has esculated !

Mister B said:
Were you pulling battery to reset phone rather than use reset button next to battery ?
If you have been pulling battery in & out rather a lot checking battery pins as mentioned above would be a good idea.
In the hands of a non "techie geek" these devices are nothing but a problem ...
sms issue sounds like you needed a better ROM installed or perhaps mainboard fault that has esculated !
Click to expand...
Click to collapse
erm...yea...i did pull the battery in and out a lot...but it was never really a problem..and the pins n stuff are fine..>_< really flexible though..uhm..i also press the reset button a lot...i just thought the phone was soo pretty..cuz of the huge screen..and the awesome camera..i didn't know it would cause me so much trouble..could it be..'cause..i bought the first few phones of it when it first came out..?..i never done anything else to it..too bad tmobile said phone isnt under warranty so i cant replace it..cant afford a new phone..or pay for repairs..so i thought.maybe some techie geek or something could tell me what to do..

could be faulty hardware as reasonbly common but most of your running issues such as freezing on sms sounds like newer or custom ROM flash was needed.
Be 100% sure all flexible pins seem to protrude enough & spaced correctly to contact battery terminals & all are clean.
Couple of questions & things to try>
when plugged to charger does red LED show ?
Does it go to bootloader when you;
While phone is Off - Hold Volume down & press power button (keeping volume down pressed all the time) use reset button to exit bootloader screen
Have you tried hard reseting it !
While phone is on:
Hold Volume up + Volume down & press Reset button
While phone is Off
Hold Volume up + Volume down & press power button

Mister B said:
could be faulty hardware as reasonbly common but most of your running issues such as freezing on sms sounds like newer or custom ROM flash was needed.
Be 100% sure all flexible pins seem to protrude enough & spaced correctly to contact battery terminals & all are clean.
Couple of questions & things to try>
when plugged to charger does red LED show ?
Does it go to bootloader when you;
While phone is Off - Hold Volume down & press power button (keeping volume down pressed all the time) use reset button to exit bootloader screen
Have you tried hard reseting it !
While phone is on:
Hold Volume up + Volume down & press Reset button
While phone is Off
Hold Volume up + Volume down & press power button
Click to expand...
Click to collapse
okie let's see..all those flexible pins seem to be spaced correctly..and the battery fits nice and snug..everything is clean..dusted...aired...
hm......no lights show up or anything...nothing happens...
i've tried the hard resetting thingy...i've tried all the reset combos i can think of...pressed each and every button combos... =[...i even had my battery out of my phone for a whole 12+hours or so..