Hello everyone, i have set an email account for gmail and it works fine but the problem is that it always shows the little green circle pointing there is 1 unread message in the Manila slidebar. When i go there it says "No messages".
Anyone seen this?
Nickgr said:
Hello everyone, i have set an email account for gmail and it works fine but the problem is that it always shows the little green circle pointing there is 1 unread message in the Manila slidebar. When i go there it says "No messages".
Anyone seen this?
Click to expand...
Click to collapse
Same problem here and I don´t know how to fix. Any solution?? Thank you everybody
I am having the same problem. Quite annoying having to go there and make read
broman.m said:
I am having the same problem. Quite annoying having to go there and make read
Click to expand...
Click to collapse
Do you mean you can make it go away somehow, even temporarily? I can't! It's always there no matter what i do.
Actually there is a new mail. It's the standard wellcome mail from Microsoft. Go to your mail accounts and delete it.
That's it!
cpedersen said:
Actually there is a new mail. It's the standard wellcome mail from Microsoft. Go to your mail accounts and delete it.
Click to expand...
Click to collapse
You're right mate, there was one unread mail in the inbox but it wasn't in the gmail account, it was in the Outlook E-mail inbox with subject: "Windows Mobile E-mail tips and tricks". Tricky indeed! hehehe
Thanks for your help!
I was just about to say you could mark all messages and take "mark unread" and then "mark read"
ArtieQ said:
I was just about to say you could mark all messages and take "mark unread" and then "mark read"
Click to expand...
Click to collapse
That would have worked too!
Related
Just like the title says, I have an issue where Pocket Outlook may either be completely deleted or be completely read but yet it still shows 1 unread Outlook Email. What can I do in my phone(Windows Mobile 6 Touchscreen) to remove that "ghost" E-Mail icon?
I apparently can't just delete the Outlook Inbox like the other inboxes I have setup(POP3 or IMAP based inboxes).
Can anyone here help me?
Copy this onto your phone and run it.
Thanks man, and WDE!
Alternatively you can mark all mails in your inbox as unread and then mark them as read again. That also should take care of your ghost mail.
Falk said:
Alternatively you can mark all mails in your inbox as unread and then mark them as read again. That also should take care of your ghost mail.
Click to expand...
Click to collapse
That didn't work, but duprade's program did the trick. I advise anyone with a ghost Outlook e-mail to use his program.
I know I've posted this topic before but this problem is really doing my swede in so absolutely any help would be greatly appreciated.
I have two email accounts set up on my HD, a Hotmail account and my main account from my ISP - BTinternet.com.
The Hotmail acc is fine. When a message is received I get the sound alert, vibration, and the little green number marker on the manila tab.
With my BT account I get nothing. It's set up the same in sounds and notifications but I get nothing! Not even the indicator on the tab. When I go to my inbox the emails are there all opened as read.
Please! Any ideas where I'm going wrong?
Anfloyd said:
I know I've posted this topic before but this problem is really doing my swede in so absolutely any help would be greatly appreciated.
I have two email accounts set up on my HD, a Hotmail account and my main account from my ISP - BTinternet.com.
The Hotmail acc is fine. When a message is received I get the sound alert, vibration, and the little green number marker on the manila tab.
With my BT account I get nothing. It's set up the same in sounds and notifications but I get nothing! Not even the indicator on the tab. When I go to my inbox the emails are there all opened as read.
Please! Any ideas where I'm going wrong?
Click to expand...
Click to collapse
hey, i am not here to answer the question but to ask one.....sorry.
How did you set up the hotmail account on the HD, i can't get any accounts to show up on the mail screen?!?
catinthehat said:
hey, i am not here to answer the question but to ask one.....sorry.
How did you set up the hotmail account on the HD, i can't get any accounts to show up on the mail screen?!?
Click to expand...
Click to collapse
Just select the Mail tab > Menu > Accounts > New Account and fill in the details.
ah, yeah, i did it this time, i must have done something wrong.
any idea how to quickly remove all the hotmail contacts from the address book?>
hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
Click to expand...
Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
Click to expand...
Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
Click to expand...
Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
Click to expand...
Click to collapse
Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
Click to expand...
Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.
I configured my work email to work with Nexus One's stock email app. I can download emails from the server, but there's a problem.
In the case of most messages, whenever I mark them as read, they are marked as unread again whenever I update my mail account from the server.
I deleted and configured this account 3-4 times already, but it's always the case.
Any fix?
EDIT:
When I configure it for the firs time, all the emails are unread. There are the ones that I actually open and they won't revert back to being unread. However, the ones that I just marked as read (with the "Mark Read" button while they are selected) revert back to being unread
same thing.
i thought it's something wrong with the email server (i have some live.com and hotmail.com email accounts installed). no problems with the gmail accounts tho.
to solve this annoying problem (if unread then you's keep receiving notifications), i have to open every single emails to actually 'read' them.
i am looking for a better way to solve this.
jarude said:
same thing.
i thought it's something wrong with the email server (i have some live.com and hotmail.com email accounts installed). no problems with the gmail accounts tho.
to solve this annoying problem (if unread then you's keep receiving notifications), i have to open every single emails to actually 'read' them.
i am looking for a better way to solve this.
Click to expand...
Click to collapse
This is a bit offtopic, but do you find it slow to fetch messages too? My iPod Touch downloads messages for the same account faster
I have exactly the same problem on my N1..
If anyone knows how to fix, please tell us too. thanks.
p.s. I don't think it's problem at mail server, it should be the email app problem for sure. Because I using pop3. the read/unread status is handle at email client app.
shirato said:
I have exactly the same problem on my N1..
If anyone knows how to fix, please tell us too. thanks.
p.s. I don't think it's problem at mail server, it should be the email app problem for sure. Because I using pop3. the read/unread status is handle at email client app.
Click to expand...
Click to collapse
Yep. My iPod Touch downloads the mails from the same server without any issue
I mentioned this before on another thread but I use my main Gmail to poll all my POP3 accounts which are then pushed to the Gmail App labelled. I don't use the Email App at all.
Here it is. Go Into your Gmail settings on your desktop computer. click on settings in the upper right corner, click on Forwarding and POP/IMAP, disable IMAP and enable POP for all email. I also selected delete Gmail when accessed with POP.
This solves the problem with email notification not disappearing immediately after you click on the email, it gets you all your email promptly and it does not show emails in your inbox, for ex. you have 3 unread emails, you go to check and there are not any? So it fixes that issue. It syncs perfectly with the desktop sever. I had constant problem with above issues. So yeah the culprit seems to be IMAP. I tested this on Froyo and 2.1 Vanilla. Works for both. I imagine it will work on Sense too.
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
pakraider said:
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
Click to expand...
Click to collapse
I'm in the US, maybe that makes a difference. Also on stock froyo. It works perfect now. Make sure you have changed your settings correctly. I checked settings again and posted information is correct.
pakraider said:
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
Click to expand...
Click to collapse
Check your labels at SPAM box.
kamasi36 said:
This solves the problem with email notification not disappearing immediately after you click on the email, it gets you all your email promptly and it does not show emails in your inbox, for ex. you have 3 unread emails, you go to check and there are not any? So it fixes that issue.
Click to expand...
Click to collapse
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
kamasi36 said:
I'm in the US, maybe that makes a difference. Also on stock froyo. It works perfect now. Make sure you have changed your settings correctly. I checked settings again and posted information is correct.
Click to expand...
Click to collapse
I'm in the U.S. too, on T-Mo.
I tried the old 'lets reboot and see what happens', and now it's all working perfectly. Thanks for the tip!
Does no-one else use gmail push via the normal email app?
androidforums.com/motorola-droid/36326-how-get-push-gmail-email-app.html
I guess there's a lack of features when compared?
pakraider said:
I'm in the U.S. too, on T-Mo.
I tried the old 'lets reboot and see what happens', and now it's all working perfectly. Thanks for the tip!
Click to expand...
Click to collapse
Cool. Good you figured it out. I'm glad helped out someone. I couldn't figure out why everytime I checked my inbox there wouldn't be any messages. I went to desktop and saw the messages in my inbox that I had already read. Also once you click on notification you have to hit back arrow to get the notification to disappear. Solved that as well.
logger said:
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
Click to expand...
Click to collapse
+1
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
McFroger3 said:
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
Click to expand...
Click to collapse
Set it to POP and it fixes that issue. I don't get that anymore. Everything is working perfectly now.
McFroger3 said:
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
Click to expand...
Click to collapse
What do you mean by "Phone....says there is 5 unread". I assume you mean the Gmail client on your phone lists them in BOLD? If so, how can you say in the next breath "If you log on to gmail you will see emails you marked as read unread" ? You have just said they are unread on the Phone side, so why would you expect to see them as marked read in gmail web client.
I can toggle messages on the phone between read and unread and within a few seconds the changes are reflected in the gmail web client. So all good here.
Perhaps it can happen to all version but it does not happen to everyone. If it was a widespread issue, I think we would be hearing a lot more fuss about it. My Gmail works fine and does not do what you describe. I have IMAP enabled.
logger said:
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
Click to expand...
Click to collapse
+1
Honestly, the stock GMail app works like a charm for me; I haven't had to do any changing on my accounts. Heck, I was able to sync my University of Phoenix e-mail account as we use GMail as well.
Easy fix
All you have to do is select on labels, go to all mail, it will show a message you have previously read as unread. Then just mark it read again and problem is solved.
logger said:
What do you mean by "Phone....says there is 5 unread". I assume you mean the Gmail client on your phone lists them in BOLD? If so, how can you say in the next breath "If you log on to gmail you will see emails you marked as read unread" ? You have just said they are unread on the Phone side, so why would you expect to see them as marked read in gmail web client.
I can toggle messages on the phone between read and unread and within a few seconds the changes are reflected in the gmail web client. So all good here.
Perhaps it can happen to all version but it does not happen to everyone. If it was a widespread issue, I think we would be hearing a lot more fuss about it. My Gmail works fine and does not do what you describe. I have IMAP enabled.
Click to expand...
Click to collapse
This has happened to me on a few occasions too. What he means is that when you get a Gmail notification THEN you check it with your phone and lets say you delete it with your phone. However, the next time you get sent an email and get a notification, when you check your gmail it will list your unread emails as (2) instead of (1). When you go into your gmail application to check, it also says unread (2), BUT you will only see one email.
Now if you go and check your Gmail using your computer, you will see both the emails, the one you read then deleted and the one you just received.
I know this is not a widespread problem because this has happened intermittently to me and has not happened for a while.
But good job on finding a fix for those that do suffer this small but annoying sync problem.
Zephyron said:
....When you go into your gmail application to check, it also says unread (2), BUT you will only see one email.
Click to expand...
Click to collapse
This is the bit where you guys have me confused. The only way I can tell unread messages in the gmail on my phone is by the bolding and the corresponding number in brackets in the header. So I cannot see how you can get the conflicting info within the gmail app itself on the phone?
Inbox (2)
Reply to thread Gmail Sol....
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Digest for setting-profile
Clearly I am missing something obvious. I can conceive how the Gmail notification bar indicator count could differ. But I cant see where you see the difference within the android gmail app itself. Is it that you get a different number of bold messages to the number in brackets?
In any case - main thing is you got the problem sorted I guess.
I used to get the gmail error but since upgrading to 2.2 beta it works so smoothly now.
Why are you redirecting your gmail account to the email application through exchange anyways?
The gmail application supports push.
logger said:
This is the bit where you guys have me confused. The only way I can tell unread messages in the gmail on my phone is by the bolding and the corresponding number in brackets in the header. So I cannot see how you can get the conflicting info within the gmail app itself on the phone?
Inbox (2)
Reply to thread Gmail Sol....
eBay Saved Search: Nexu...
Reply to thread 'Anyone...
Digest for setting-profile
Clearly I am missing something obvious. I can conceive how the Gmail notification bar indicator count could differ. But I cant see where you see the difference within the android gmail app itself. Is it that you get a different number of bold messages to the number in brackets?
In any case - main thing is you got the problem sorted I guess.
Click to expand...
Click to collapse
Basically the number in the brackets show you have 2 unread emails but your phone gmail client isn't showing any unread messages. They are all gray and read. Then if you log on to the web client you will see 2 unread messages.
Its just a simple sync issue.
Better solution to the sync issue (where for example the phone says Inbox(2) but shows no unread messages):
Manage applications, filter all, Gmail Storage. Clear data. Then re-open Gmail and let it resync. This always fixes it for me.
I only ever get this problem after a) flashing a new ROM or backup, or b) turning on a phone I haven't used in a while.