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Hi all,
I've just started using Exchange with my 8125. I have rules on the server that automatically move incoming mail to specific folders. This is great on the desktop because there is an "unread" mail folder that displays all of the unread mail.
The issue on the phone is that when a new mail arrives through exchange, it is moved automatically to the folder without any alerts. I actually have to dig down into the folder to realize that there's a new unread email.
- Is there anything equivelent to an "unread" folder on the WM5?
- Are there any 3rd party programs that will alert of new email and/or display the new emails?
- Are there betters ways/methods for accessing email?
Thank you in advance for your assitance!
Cheers!
Lu
Re: Universal unread mail folder on 8125 when using exchange
surfnsmiles said:
Hi all,
I've just started using Exchange with my 8125. I have rules on the server that automatically move incoming mail to specific folders. This is great on the desktop because there is an "unread" mail folder that displays all of the unread mail.
The issue on the phone is that when a new mail arrives through exchange, it is moved automatically to the folder without any alerts. I actually have to dig down into the folder to realize that there's a new unread email.
- Is there anything equivelent to an "unread" folder on the WM5?
- Are there any 3rd party programs that will alert of new email and/or display the new emails?
- Are there betters ways/methods for accessing email?
Thank you in advance for your assitance!
Cheers!
Lu
Click to expand...
Click to collapse
Hello there Lu.
I too am learning Exchange. As someone who does not have an Exchange account at work (we use Groupwise) I signed up for a personal Exchange account. So between that and my pobox.com account I think I am spending a little over $100.00/yr on email. Plus data fees, etc. WOW!!
But on to your questions.........
The best that I have been able to find is that one can only get alerts on the Today screen when a message hits the "Inbox". So if you want to see if any of your other folders have gotten messages you'll have to navigate to them.
As for a universal "Unread" folder I know of no way to do that either. Hopefully someone here will correct me but I don't think so.
Regards,
David
I've STF'd through these forums, and am unable to find what I'm looking for. I'm also not sure if this is the appropriate forum, but here goes:
I have the T-mobile MDA Vario II. I run Outlook/Exchange at work and use ActiveSync(Push email) to send/receive email.
I have a large amount of subfolders configured in Outlook and I have certain rules that filter email and deposit them in the appropriate folders inside of Outlook. These are all synchronized onto the phone.
And here enters my problem. The unread section on the today screen only shows unread messages in the Inbox and not the subfolders. Unless I drill down to the folder list, I have no outward indication that I have unread messages in those folders.
I'm hoping that there is a Today screen program or a plugin / registry change that will list all folders with unread messages or otherwise indicate that I have unread messages elsewhere besides the inbox.
I've searched all over handandgo.com, and the software sections of this website. Can anyone point me towards something that will do what I'm looking for? Thanks in advance.
Try Spb Diary, it has tabs which include messages and will show emails from all your accounts. I wouldnt b without it.
I too have the same predicament.. I'm looking at spb diary but I'm not sure about the subfolder notifications on it...
Its very frustrating that I have to scroll through my folders to see if any new mail has been received in them!
Any ideas anyone??
I've been looking for a solution for this for ages. No luck so far...
check this attachment,
http://forum.xda-developers.com/attachment.php?attachmentid=32766&d=1167695488
it should fix ur problem cause it fixed mine.
I use Outlook. My email box (on the today screen and in the actual inbox) always shows "1 unread" when there is no message there. If I receive 10 new emails, it lists 11 unread. Is there a way to reset the inbox or edit it in the registry or something. I'm not sure what has confused my Cingular 8125 in thinking there is a message there when there isn't.
Thanks for any help
Check the default options where it sets how far back it should go when displaying messages.
Maybe you have some really old, old unread message.
It is set for just 1 day of old messages. I wonder where the actual email messages are stored. Is there a folder I could browse to with a files explorer? Perhaps I might have to delete the account and then set it up again.
pdmath said:
It is set for just 1 day of old messages. I wonder where the actual email messages are stored. Is there a folder I could browse to with a files explorer? Perhaps I might have to delete the account and then set it up again.
Click to expand...
Click to collapse
Nah, don't do that! Just set it to show all messages and find the unread one.
Not 100% sure but I think I've had the same issue on my Ipaq and this is what it was. It was sooo long ago...
when I go to my inbox, I'll delete all messages and the inbox is empty, but at the bottom it says there is still 1 unread message....not sure where it's hiding.
I hav exactly the same issue, but not in e-mail but in text messages, and i am sure that i deleted all the text messages
so pdreissen...does your today screen always show a line item that says you have 1 unread text message? My today screen always has that 1 unread email and I'd sure like to get rid of it.
My today screen is fine, but when I'm in outlook, and only in one of my email accounts, the outbox always has one unread (although folder is empty), never been able to change this.
Same problem with Yahoo.
I had this same problem in Yahoo webmail. The culprit turned out to be a peice of spam backdated to 2002! Is this an exchange account? Is it also synched with your desktop? I would concentrate my efforts on the webmail or exchange account itself rather than the Wizard.
Just a thought have you look in every folder in every account...i.e Outlook, text, mms, hotmail, any other email accounts?
Matt
Sorry to resurect this one. But I have the same problem with my text messages. I have cleared out all my text messages so the inbox is totally empty but still on my today screen I have 1 unread text message displayed.
Anyone got any ideas on this as its VERY annoying.thanks.
http://www.freewareppc.com/communication/fixunreadcount.shtml
The above link has a little utility that will fix the problem. I can't remember how I stumbled upon it, but it fixed my issue which is the same as you are having.
thanks pdamath, That fixed it straight off.
Excellent little app.
hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
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Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
Click to expand...
Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
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Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
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Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
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Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.
Thanks for reading this request...
Some how I have got an indication of 2 emails on the email indictor on my ORANGE UK Touch 3G.
I have checked for emails on the device but can't find anything I've missed. Any thoughts how to correct the indicator..
Thanks Phil
go to your email inbox. In the upper left corner, it should say inbox. If you click on it, you get a list of other folders, including sent, bulk, and trash. You might have one that says "Outlook Email" Check in that folder for unread emails. Probably have the subject "Email tips and tricks".
Hi,
Thanks for that, must have missed those Outlook ones tucked away....
Phil
No prob. Always comes up after you set up a new exchange or activesync or something. forget which does it.
little bit off topic
Is it possible to get rid of Outlook E-mail folders?
I sync only my contacts and calendar from Outlook, never email. It is not ticked. My default email program on my desktop PC is Windows Mail, not Outlook. But the Outlook folders are there cluttering the screen.
Joe
jfranek said:
Is it possible to get rid of Outlook E-mail folders?
I sync only my contacts and calendar from Outlook, never email. It is not ticked. My default email program on my desktop PC is Windows Mail, not Outlook. But the Outlook folders are there cluttering the screen.
Joe
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AFAIK the outlook Inbox is defaulted and cannot be deleted. When you uncheck, it just do not sync with your PC/notebook, but the folder is still there. Similar with other email accounts.
Thank you, azahidi
Joe