Touchflo email indicator help.. - Touch 3G General

Thanks for reading this request...
Some how I have got an indication of 2 emails on the email indictor on my ORANGE UK Touch 3G.
I have checked for emails on the device but can't find anything I've missed. Any thoughts how to correct the indicator..
Thanks Phil

go to your email inbox. In the upper left corner, it should say inbox. If you click on it, you get a list of other folders, including sent, bulk, and trash. You might have one that says "Outlook Email" Check in that folder for unread emails. Probably have the subject "Email tips and tricks".

Hi,
Thanks for that, must have missed those Outlook ones tucked away....
Phil

No prob. Always comes up after you set up a new exchange or activesync or something. forget which does it.

little bit off topic
Is it possible to get rid of Outlook E-mail folders?
I sync only my contacts and calendar from Outlook, never email. It is not ticked. My default email program on my desktop PC is Windows Mail, not Outlook. But the Outlook folders are there cluttering the screen.
Joe

jfranek said:
Is it possible to get rid of Outlook E-mail folders?
I sync only my contacts and calendar from Outlook, never email. It is not ticked. My default email program on my desktop PC is Windows Mail, not Outlook. But the Outlook folders are there cluttering the screen.
Joe
Click to expand...
Click to collapse
AFAIK the outlook Inbox is defaulted and cannot be deleted. When you uncheck, it just do not sync with your PC/notebook, but the folder is still there. Similar with other email accounts.

Thank you, azahidi
Joe

Related

Exchange ActiveSync Not Synching Folders

I have been using Exchange Activesync on my 8525 since I first received it. Until now, I have been fine with just checking emails in my inbox. But due to some new responsibilities at work I am receiving entirely too many emails to keep in the inbox.
I have set up filters in Outlook so that they will go to their specified folder. The devices shows the folders listed in messaging, however no emails go into them (nor do they come to the inbox).
I am using Exchange Server 2003 SP2. Is there anything I can do for this?
Thanks
I know what you mean, I have the same issue... You do know you can search the Exchange Server from your phone though, right? The results that are returned, I believe, include all folders inside your mailbox. Helps if your looking for a specific email, etc...
Cheers.
Hello,
In Pocket Outlook choose Menu->Tools->Manage Folders
And choose folders you want to synchronize.
Just as simple as that
Regards,
XrM
XrM said:
Hello,
In Pocket Outlook choose Menu->Tools->Manage Folders
And choose folders you want to synchronize.
Just as simple as that
Regards,
XrM
Click to expand...
Click to collapse
Works great. Thanks a lot.
Mail2web calendar and desktop oulook calendar
After signing up with mail2web live version my active sync has two accounts. The outlook account I familiar with and the exchange server account via mail2web.com.
Is it possilbe to sync my desktop calendar under activesync with the exchange server calendar? Any pointing to help, threads or pdf manuals would be greatly appreciated.
Ciao
Darrell
If you activated both calendars to sync-they'll be combinded.
activate calendars?
That refreshing, I haven't come across those key words. How do I activate both calendars? Not finding anything, easily, in help or microsoft forums

"Ghost" Outlook Unread E-Mail: how do I get rid of it?

Just like the title says, I have an issue where Pocket Outlook may either be completely deleted or be completely read but yet it still shows 1 unread Outlook Email. What can I do in my phone(Windows Mobile 6 Touchscreen) to remove that "ghost" E-Mail icon?
I apparently can't just delete the Outlook Inbox like the other inboxes I have setup(POP3 or IMAP based inboxes).
Can anyone here help me?
Copy this onto your phone and run it.
Thanks man, and WDE!
Alternatively you can mark all mails in your inbox as unread and then mark them as read again. That also should take care of your ghost mail.
Falk said:
Alternatively you can mark all mails in your inbox as unread and then mark them as read again. That also should take care of your ghost mail.
Click to expand...
Click to collapse
That didn't work, but duprade's program did the trick. I advise anyone with a ghost Outlook e-mail to use his program.

[Q] How to delete the original oulook account?

Hi guys!
In my email Tab I have 3 email accounts displayed (from top to bottom):
Original Outlook Account
Gmail Account
Hotmail Account
Due I am only using the gmail and hotmail account I wanted to know how I am able to delete the original oulook account (which is unused by me).
Is there a way to alyes display the gmail account as default in the tf3d email-tab?
Thanks in advance for your answers and hints.
Ascenca
Does noone have an idea how to remove unneeded account from tf3d?
Would really be pleased!
Ascenca
Ascenca83 said:
Hi guys!
In my email Tab I have 3 email accounts displayed (from top to bottom):
Original Outlook Account
Gmail Account
Hotmail Account
Due I am only using the gmail and hotmail account I wanted to know how I am able to delete the original oulook account (which is unused by me).
Is there a way to alyes display the gmail account as default in the tf3d email-tab?
Thanks in advance for your answers and hints.
Ascenca
Click to expand...
Click to collapse
I don't think you can delete the original Outlook account. I uncheck it in the Activesync list since I use Gmail IMAP. You could reroute your Hotmail through Gmail so that you have one place to get your mail and you would have a master copy in the Gmail "All Mail" folder. I have Gmail getting several accounts for me, I just get them all with Gmail IMAP.
Thats exactly what I wanted . THANKS!
Unchecked it in ActiveSync and it worked.
There is only one question I have. I have als set up gmail over imap. But I only see the inbox mails. In all other folders (tabs made in gmail) I dont see one mail. Could someone explain to me how I can set it up to see all mails I ever recieved in gmail?
Thanks!
Ascenca
Ascenca83 said:
Thats exactly what I wanted . THANKS!
Unchecked it in ActiveSync and it worked.
There is only one question I have. I have als set up gmail over imap. But I only see the inbox mails. In all other folders (tabs made in gmail) I dont see one mail. Could someone explain to me how I can set it up to see all mails I ever recieved in gmail?
Thanks!
Ascenca
Click to expand...
Click to collapse
Go to Gmail in Pocket Outlook/menu/tools/manage folders, click on the + next to Gmail at the top. Now you can select which email that you want transferred to your HD. I don't select "All Mail", but rather select Drafts, Sent Mail and Starred. BTW, the Sent Items under the normal Gmail Inbox should be unchecked for IMAP to work properly.
Matterhorn said:
Go to Gmail in Pocket Outlook/menu/tools/manage folders, click on the + next to Gmail at the top. Now you can select which email that you want transferred to your HD. I don't select "All Mail", but rather select Drafts, Sent Mail and Starred. BTW, the Sent Items under the normal Gmail Inbox should be unchecked for IMAP to work properly.
Click to expand...
Click to collapse
Thanks! Seems to work pretty well
Why should the sent items under the normal Gmail Inbox be unchecked for IMAP to work properly? Only curious to know why
I'll try to sync only some subfolders and the draft/sent mail/starred folders.
Ascenca
Ascenca83 said:
Thanks! Seems to work pretty well
Why should the sent items under the normal Gmail Inbox be unchecked for IMAP to work properly? Only curious to know why
I'll try to sync only some subfolders and the draft/sent mail/starred folders.
Ascenca
Click to expand...
Click to collapse
It makes duplicates of all the emails. I actually didn't use it that way because the directions from Gmail online gave instructions to disable the Sent Items folder.
I'm glad it's working for you.

unread email count showing 1 unread message even when no account attached

hi there,
a friend of mine has got a very annoying issue with his hd(blackstone) he got it from orange uk and added his email account which pulled down his emails no probs, for some reason though now it shows 1 unread message on his touchflow (and on the front of s2u2).
I assumed it was the problem with when you go into the account and not read an email properly how it shows highlighted.
This wasn't the case, so ran FixUnreadCount.exe that ive seen from prior posts, this didnt fix it after a softreset.
so....
deleted the entire account still there,
readded a different account, still there,
deleted the account completely
soft reset ran FixUnreadCount.exe
soft reset, still annoyingly there!!
went to edit the registry HKEY_CURRENT_USER\System\State\Messages\sms\Unread\Count and made sure its set to 0
softreset and still!!! showing 1 unread email
can any one suggest anything else as im running out of hair to pull
thanks
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
hi sadly its not even that
annonymouse said:
hi sadly its not even that
Click to expand...
Click to collapse
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
evilskanker said:
I had this once. It was an unread email in the inbox of the 'Outlook Email' account which I had never used. It was 'Welcome to Outlook' or something like that.
Might be worth a look?
Click to expand...
Click to collapse
I'd agree with you as I had the exact same problem.
Hi, I had the same issue when I have done the fake exchange server trick to avoid having ActiveSync launched in the background.
Pehaps your friend has tried the fake server trick...
The way to fix your mail counter issue is to configure again the same fake server, and then, you go to your mails and you'll see a welcome mail in the exchange server inbox.
Delete it, and only then, you can delete the fake exchange server.
Because if you delete the fake server of the fake server trick without deleting the welcome mail, then you have the mail counter issue without any other way of getting rid of it.
ok, here is what you do...
Create an exchange mail account again. This time you will get a Microsoft welcome message again. Now go to your Inbox and tap the Inbox on the top left side to open folders. Then you would see the mail either in your deleted folder or any other folder. Go to that folder and delete the mail. The trick is to read the welcome mail and delete it so that it will not show as unread mail.
Actually, you can even access the Outlook folders without creating the mail account, just go to your SMS inbox and open the folder list from the top left as described above. Then choose the Outlook folder and expand, you would see the inread mail in one of those folders.
jentech said:
Are you sure?? I had the same problem just as evilskanker...and it had to do with Activesync and setting up a dummy exchange server to stop Activesync from running all the time. Deleting the server didn't make it go away. I had to go into Activesync, enable mail for exchange server and then delete the email that was sitting there, then disable the email again. The only other solution was a hard reset...
Click to expand...
Click to collapse
This method fixed it for me and I had tried all other options! I had originally only set up Exchange to sync with my Google contacts, but it still received a welcome email...which I had no access to as I had no email accounts set up on my phone!!
So, as above, I recreated my acount (as I had deleted it twice out of frustration) but this time enabled emails to sync also. Went into the email account and deleted the welcome emails of which there were now 3
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
unclesomebody said:
I've got the same problem with my gmail account. It permanently shows 1 unread email but I'll be damend if I can find it. I've checked everywhere and there's nothing unread. When I browse to my mail folders, the unread one shows under gmail inbox and not under outlook email so I'm not sure if the solution above is relevant to me.
Basically I'd given up hope of fixing it, but if someone has a solution for the gmail account showing 1 unread I'd really appreciate hearing it!
Thanks
Click to expand...
Click to collapse
Try to go in your messinging application (not TF3D) an take a look at every folder. i guess theres the welcome mail from microsoft (the 1st you get after creating a new account). read or delete it an all will be good
I've done exactly that and can't find it anywhere. Not in TF3D it shows that the unread email resides in my gmail inbox. Makes no sense to me.
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
gweedo767 said:
Any resolution here yet? I am having the exact same issue. It only happens when I have ActiveSync setup for my google contacts/calendar. I assume that TouchFLO for some reason thinks there should be a mailbox attached to that account, even though there isn't.
Click to expand...
Click to collapse
i think the problem (see first post) has been that he was checking the wrong registry key.
please check the following keys:
HKEY_CURRENT_USER\System\State\Messages\OtherEmail\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\sync\Unread\Count
HKEY_CURRENT_USER\System\State\Messages\totalemail\Unread\Count
HI,
I've got the same problem.
HKEY_CURRENT_USER\System\State\Messages\totalemail \Unread\Count always comes to 1 even if I modify it!
Phantom Message
I had this problem too and it bothered me for a few days. I think you are having a hard time finding the outlook folder with the welcome message.
You need to get to the Windows Mobile inbox screen (not the touch flo screen)
You can get there by clicking inbox from touch flow or start>messaging
Look in the top right hand corner of the screen for the word "inbox". Click the arrow to the right of this.
Here you should see trees - there should be whatever account you setup (gmail, etc...), outlook and sms/mms.
Click the plus sign near outlook to expand it.
I bet you will see the blue 1 next to the inbox under outlook.
I hope this helps.
MOD EDIT
Thread moved to general discussion as not related to rom development
This happens when you add a non email Exchange server (Google Sync).
I just open the SMS inbox and slide to the right to find the 'Welcome Email' and delete it. Never comes back.
Saves creating the fake server or registry editting.
Yeah, this happened to me also. Brand new HTC Touch Pro2, wanting to sync with Google Calendar and Contacts, then I get this "phantom" unread message count. I attempted to connect to my Google Gmail account calendar & contacts via ActiveSync. I made a few mistakes along the way (had to delete & recreate connection once), but am now successful in connecting the phone contact & calendar list with Google. I selected ONLY the Calendar and Contacts to sync via ActiveSync.
The "new message" green circle icon now appears over the "mail" icon in the TouchFlo 3D UI, with the number "3". This number happens to correspond to the number of times I created (then deleted) the ActiveSync connection to Google Calendar & Contacts. When I enter the "Mail" selection (WM's 'Messaging'), I do have a Gmail account established (using IMAP4) but there exists no unread messages.
For a while, I was unable to get the "3" unread Mail message notification to cancel from the TouchFlo 3D UI. I have no unread messages (text or email). I've attempted to delete & re-establish my IMAP4 connection, but the situation remains. I have attempted to delete & re-create the ActiveSync connection to Google, and when I do that step, the phantom quantity of unread messages (the number in the green circle over the "envelope") increases by 1.
The fix mentioned above by VizagDude works. Here it is again with slightly more information:
From TouchFlo 3D's main screen, slide over to the "mail" icon.
click on Menu (bottom right of screen)
click on "Accounts >", then "Accounts...". This brings up the "Messaging" view
Select the "SMS/MMS" account entry (should be the first one in the list). You should see a list of text message threads that you've recently sent.
From the SMS/MMS menu entry, click on the dropdown arrow next to "Inbox" (top left of screen).
In this dropdown, you should see an entry in the tree called "Outlook E-Mail" in the list of folders. Click on the "Outlook E-Mail" entry in the tree.
Within "Outlook E-Mail", open the inbox folder, there will be a number of new emails titled "E-mail Tips and Tricks". (How kind of MS to secretly welcome us to the wonderful world of email )
delete those messages.
The count of unread messages will now match your actual unread messages from other email accounts that are on your phone.
I have the exact same issue, but unlike some of you I dont have problems with the Outlook acc I have, its with my private pop-account. It has a perpetual "1" attached to the inbox. I have cheched all paths to the inbox and there is no way fixing it. Last time hard reset did, but thats hardly favourable...
Agh! This bugs me. I have aboslutely no new email in my account. I've checked all folders. Under the mail app's folder tree it says 2 unread in my pop account's inbox, and says 2 on the touchflo tab. It was one for a while, and now there's a second one there. This happened to me on Dutty's before, now I'm on Miri's WM 6.5 Sense 2.5 v15.
Is there some way to fix this and ideally keep it from happening? None of the fixes above helped.

Email tab - no subfolders?

Hello,
I made relationship with my Exchange 2007 Server. My inbox contains few subfolders. I set it in WMDC to sync. When I'm in old message viewer I can change folders and see all messages. But at Email tab at HTC Sense I see only main folder (inbox). Is it possible to set it, that will show emails from inbox and other subfolders?
Regards
Leszek
legrooch said:
Hello,
I made relationship with my Exchange 2007 Server. My inbox contains few subfolders. I set it in WMDC to sync. When I'm in old message viewer I can change folders and see all messages. But at Email tab at HTC Sense I see only main folder (inbox). Is it possible to set it, that will show emails from inbox and other subfolders?
Regards
Leszek
Click to expand...
Click to collapse
I don't believe there's a way to do this. I have the same issue myself, but it doesn't bother me so much. I just click on "Inbox" and then use the dropdown to select whatever folder I'm after.
A bit of a pain, but not too annoying.
Thanks for an answer
I'm fogetting to look into messaging. Just tab
Ok, maybe someone will find fix to that, beacuse it shouldn't be a problem to stream all messages into one virtual container.
Thanks for an answer.

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